Founded in 2016, AMZ Prep has cemented its reputation as North America’s leading Amazon fulfillment partner, revolutionizing logistics and fulfillment solutions for over 2,000 global brands. With a robust network spanning the United States, Canada, and Europe, we empower businesses with seamless, efficient, and cost-effective 3PL solutions tailored to the evolving demands of modern eCommerce. Our 3PL service is designed to meet the diverse needs of eCommerce order fulfillment, ensuring exceptional service for businesses across industries.
Our commitment to innovation earned us four prestigious Clutch awards in 2024, recognizing our expertise as a Top 3PL Provider for inventory management and streamlined logistics, a Top Freight Provider for optimized routes and real-time tracking, a Leader in Amazon FBA Prep Services for seamless compliance with Amazon’s requirements, and for Excellence in DTC Fulfillment through rapid processing, hassle-free returns, and custom packaging. These accolades highlight our dedication to delivering outstanding fulfillment services for Amazon sellers and other eCommerce businesses.
Our proprietary technology platform provides eCommerce businesses unprecedented visibility and control over their logistics operations, enabling them to streamline processes and drive growth.
Our strategically located facilities, including key logistics hubs in Europe, facilitate rapid delivery and efficient distribution throughout the EU, ensuring cost-effective global expansion. We also offer temperature-controlled cold storage facilities that guarantee product integrity for temperature-sensitive goods.
AMZ Prep, with its proven track record and commitment to innovation, remains at the forefront of logistics, providing brands with the necessary tools and services to thrive in the ever-changing world of eCommerce.
AMZ Prep offers competitive pricing, often fitting clients' budgets while delivering high value. Clients report significant operational improvements and effective project management, with notable cost reductions and efficiency gains. Specific project costs vary, with some clients paying between CAD 10,000–50,000 based on performance.
AMZ Prep is frequently lauded for their exceptional customer support and responsiveness. Clients value their proactive communication and willingness to accommodate urgent needs, ensuring a smooth and reliable service experience.
Need for System Updates and Training
A few clients suggest improvements in system updates to include different case sizes for SKUs and better training for client teams on AMZ Prep's systems to enhance usability and efficiency.
Effective Project Management
Many clients highlight AMZ Prep's efficient project management, noting their ability to deliver projects on time and manage complex logistics with ease. Their organized approach and regular updates are appreciated by clients.
Proactive and Goal-Oriented Approach
Clients commend AMZ Prep for their proactive approach to project management and their ability to set and achieve goals, contributing to the growth and success of client businesses.
High Client Satisfaction and Loyalty
The majority of clients express high satisfaction with AMZ Prep's services, with many noting their willingness to continue partnerships due to the positive outcomes and professional service received.
Positive Impact on Revenue and Market Growth
Several clients report significant revenue growth and market expansion as a result of AMZ Prep's services, particularly in managing their Amazon marketplaces and enhancing sales performance.
Product Distribution for E-Commerce Solutions Company
Customs brokerageFreight forwarding
$10,000 to $49,999
Apr. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very accountable with inventory management."
Feb 27, 2024
Director of Operations, SuperOrdinary
Pat Grover
Beauty & Cosmetics
San Diego, California
11-50 Employees
Online Review
Verified
An e-commerce solutions company hired AMZ Prep for their product distribution services. The team helped the client get products from customers into their facilities and FBA fulfillment centers in Canada.
AMZ Prep’s efforts helped the client understand how to deliver goods across the border and get them into FBA(fulfillment by Amazon) centers. The team was highly responsive from a workflow standpoint, and internal stakeholders were particularly impressed with the service provider's professionalism and personable approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of SuperOrdinary
Describe what your company does in a single sentence.
We manage different brands' Amazon accounts.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Send product into Canada
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep helped get all of our product from the customer into their facilities and then ultimately into FBA fulfillment centers in Canada.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
AMZ prep was very speedy with turning our inventory around and getting it into FBA as quickly as possible. They helped us with understanding how to best get our goods across the border and then from there how to get it into FBA and they were very accountable with inventory management.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were great at project management and met all needs on time. They were also very responsive whenever we needed anything or even just for overall advice.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The people were very kind, professional, and easy to work with.
Are there any areas for improvement or something AMZ Prep could have done differently?
No not really. The only reason that we were unable to continue the partnership was due to our own business priorities shifting.
RATINGS
5.0
"Great people, great job with our product."
Quality
5.0
Service & Deliverables
"Always done efficiently and on time"
Schedule
5.0
On time / deadlines
"Always on time"
Cost
5.0
Value / within estimates
"Reasonably priced and were willing to work with us on pricing of certain things"
Willing to Refer
5.0
NPS
"I hope to work with AMZ Prep again someday personally and would definitely refer them to colleagues past and present.
Graphic Design & Fulfillment for E-Commerce Company
FulfillmentGraphic Design
Confidential
Oct. 2022 - Jan. 2024
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.0
"We were impressed with their communication."
Jan 11, 2024
Owner, E-Commerce Company
Shawn Morris
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
AMZ Prep was hired by an e-commerce company to store and fulfill items. They also created infographics and took product photos for the client's Amazon storefront and product listings.
AMZ Prep provided top-notch support and services, resulting in a successful partnership. The team promptly accommodated all needs and requests and was highly professional and responsive throughout. Their clear, regular communication and transparent process stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner
Describe what your company does in a single sentence.
Owns and operates businesses in different industries.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To store and fulfill items for a e-commerce brand
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Close to my geographic location
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ prep assisted in storage and fulfillment for my Amazon/Ecom business. They also help with creating infographics and product photos for my Amazon storefront/product listing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Very quick response via email from team members when I had questions or informing them about an outbound shipment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. Every team member did a great job fulfilling my requests. Always polite and helpful during this journey.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their communication.
Are there any areas for improvement or something AMZ Prep could have done differently?
The temporary portal on the backend proved to be a bit challenging. I had to set up separate accounts for the US and Canadian sides of Amazon. I believe it would be beneficial for them to invest more time in developing a unified portal that consolidates everything seamlessly for a more efficient workflow.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Digital Marketing for Healthcare Company
Content MarketingEcommerce MarketingOther Digital Marketing
$10,000 to $49,999
Jan. 2023 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"Their commitment to truly partnering with us and working towards success is impressive."
Dec 12, 2023
Senior Director, Shared Services, Delivra Health Brands
Triana Newton
Consumer Products
Vancouver, British Columbia
11-50 Employees
Online Review
Verified
A healthcare company has hired AMZ Prep for digital marketing. The team is focused on brand growth in Amazon to increase revenue.
AMZ Prep's efforts have increased revenue growth tracking and improved ad campaign efficiencies. AMZ Prep's team is exceptionally dedicated to the project and puts a lot of effort into fixing and building this piece of the business. The client also praises the team's dynamic, agile, and committed approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Director, Shared Services of Delivra Health Brands
Describe what your company does in a single sentence.
Leading provider of natural sleep aid and pain relief products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Increase Amazon.ca revenue
Increase new to brand on Amazon.ca
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
High ratings
Great culture fit
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Revenue and new to brand growth for our sleep aid brand through management of our Amazon.ca platform and FBA prep.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Revenue growth tracking in the right direct New to brand has increased Ad campaign efficiencies (ROAS, TACoS, ACoS)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We received a dedicated account manager (Nameeta) who was the point of contact for all aspects of the account. She project managed the campaigns, the account strategy and pulled in other resources as required. She is exceptionally dedicated to the project and has put a great deal of effort into fixing and building this piece of our business.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
Adoption of best practices in a very dynamic e-comm industry and their willingness to pivot and change strategy when the Amazon rules change. Their commitment to truly partnering with us and working towards success is impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Freight Forwarding for E-Commerce Company
Freight forwardingFulfillment
Confidential
Jan. 2022 - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"We appreciated the support from their team members."
Nov 7, 2023
CEO, E-Commerce Company
Anonymous
eCommerce
Vancouver, British Columbia
1-10 Employees
Online Review
AMZ Prep provided storage and shipping services for an e-commerce company.
AMZ Prep shipped things out fast and provided great storage services, meeting the client's expectations. The team promptly addressed issues and concerns and provided timely, reliable customer support throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
Ecommerce company. Sells online
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Storage
Shipping
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Storage and freight forwarding.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good storage. Shipped things out fast
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time delivering. Responded to needs
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
We appreciated the support from their team members.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Distribution Hub Services for Amazon Retailer
FulfillmentLogistics & Supply Chain Consulting
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was efficient and timely."
Aug 18, 2023
Divisional COO, Amazon Retailer
Anonymous
eCommerce
Deerfield Beach, Florida
201-500 Employees
Online Review
Verified
AMZ Prep provides a distribution hub for an Amazon retailer. The team is responsible for receiving goods, preparing and repalletizing products, and preparing outbound shipments. They also take care of returns.
AMZ Prep has met service level agreements, meeting the client's needs for a distribution hub provider. The team communicates efficiently and timely via virtual meetings, email, and messaging apps. Moreover, they work quickly, and their culture and values are aligned with the client's ones.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Divisional COO of an ecommerce company
Describe what your company does in a single sentence.
Top 10 Amazon Retailer North America
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Canadian based warehouse and distribution center
Amazon Prep and Processing
Amazon Canada Returns
SOLUTION
How did you find AMZ Prep?
Online Search
Other
Why did you select AMZ Prep over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep provided a distribution hub to help drive our business through Canada on the Amazon.ca marketplace. They were responsible for the receipt of goods, booking in goods accurately and in a timely fashion, product prep, repalletizing and preparing outbound shipments to be inbounded to FBA Canada. AMZ Prep also has provided us an efficient location for returned merchandise and gives us a hub for reverse logistics.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Yes, service levels for inbound receiving, item preparation, and outbound processing of merchandise.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their communication was efficient and timely.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The culture was attractive and aligned to our core values. The speed at which they operate was also aligned with our pace of business.
Are there any areas for improvement or something AMZ Prep could have done differently?
Keep up the good work!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment for Warehouse & Fulfillment Services Co
Fulfillment
Confidential
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are great to work with."
Aug 10, 2023
CEO, Fulfill (Fulfill.com)
Joe Spisak
eCommerce
Austin, Texas
11-50 Employees
Online Review
A warehouse and fulfillment services company has hired AMZ Prep for fulfillment services. The team helps the client make shipments to their e-commerce customers.
AMZ Prep's work has been top quality.AMZ Prep's team is responsive and delivers on time with communication via in-person and virtual meetings. The client also praises the team's amicable staff.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fulfill (Fulfill.com)
Describe what your company does in a single sentence.
Fulfill.com matches eCommerce brands with the right warehousing and fulfillment partners.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Help us ship for eCommerce brands
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep has been a great partner to ship for the eCommerce brands we work with.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quality of fulfillment work they did for the brands.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They are great to work with and very timely.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Great people to work with and great 3PL.
Are there any areas for improvement or something AMZ Prep could have done differently?
No. They are great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding Services for E-Commerce Brand
Freight forwardingFulfillment
Less than $10,000
Jan. - Dec. 2023
4.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.5
"Their customer service is exceptional."
Aug 7, 2023
Operations Manager, Renew Actives
Jayzel
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
AMZ Prep provides freight forwarding services for an e-commerce brand. The team is the client's third-party logistics provider in Canada, assisting the client with inventory storage and fulfillment.
AMZ Prep has completed most shipments with the service level agreement. The team has ensured excellent communication, updating the client about the project's progress via email. Although AMZ Prep can be more cost-effective, their customer service is a key element of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Renew Actives
Describe what your company does in a single sentence.
eCommerce/Amazon brand
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Inventory storage
Forwarding to FBA
SOLUTION
How did you find AMZ Prep?
Referral
Other
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They are our main 3PL Canada. We use them for storage and fulfillment
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their customer support is exceptional. Lakshita always updates me of the progress of the project. Most shipments are done within the SLA.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They update me via email, most shipments are completed within the SLA
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
Their customer service is exceptional. They also have their own carrier
Are there any areas for improvement or something AMZ Prep could have done differently?
The cost is quite high compared to other 3PLs
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Logistics & Shipping Services for E-Commerce Company
FulfillmentWarehousing & Distribution
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their focus on digital solutions clearly sets them apart in the logistics space."
Aug 2, 2023
Director, MNZI Group Inc
Mansour Norouzi
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
Verified
AMZ Prep provides logistics and shipping services for an e-commerce company. They handle warehousing, shipping to customers, and outbound deliveries to Amazon warehouses.
AMZ Prep's affordable pricing and on-time shipments have made them an excellent partner. They are responsive to the client's concerns and requests, and their platform provides convenience to the client. Moreover, the real-time inventory count streamlines the client's order shipping process.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of MNZI Group Inc
Describe what your company does in a single sentence.
Ecommerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To handle logistic and shipping
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We used AMZ Prep to do warehousing, shipping to customers and outbound to Amazon warehouse
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
good pricing and fast and on-time shipment
Describe their project management. Did they deliver items on time? How did they respond to your needs?
AMZ Prep has great and friendly crew. They are very responsive and respond to all concerns and requests very fast. Also I love their platform that makes everything very easy and seamless
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me most about AMZ Prep is their intuitive online platform. It offers real-time oversight of my inventory and simplifies the entire order shipping process. Their focus on digital solutions clearly sets them apart in the logistics space.
Are there any areas for improvement or something AMZ Prep could have done differently?
All good
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for E-Commerce Company
E-Commerce DevelopmentFreight forwardingFulfillmentLogistics & Supply Chain ConsultingWarehousing & Distribution
$50,000 to $199,999
July 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are a great company with great leaders within. I highly recommend them!"
Jul 28, 2023
President, Florence Foods
Mario Borsellino
eCommerce
Montreal, Quebec
1-10 Employees
Online Review
Verified
AMZ Prep provides fulfillment services to an e-commerce company. They receive, prepare, pack, and ship items for Amazon fulfillment to Canada and the US.
AMZ Prep has prepared and shipped items in a quick turnaround time. Their team is innovative and responsive, enabling them to help small businesses. They also have great leaders, which the client praises. Moreover, the vendor communicates via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Florence Foods.
Describe what your company does in a single sentence.
E-Commerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Prep
Pack
Ship
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Great culture fit
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep receives, preps, packs, and ships items for Amazon fulfillment to Canada and the US.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We look at how many units are prepped and shipped out of the AMZ facility. Furthermore, we look at turnaround times and responsiveness from their team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are a great company with great leaders within. I highly recommend them!
What was your primary form of communication with AMZ Prep?
Email or Messaging App
What did you find most impressive or unique about this company?
Innovative and responsive. They are a cool company that helps other small businesses.
Are there any areas for improvement or something AMZ Prep could have done differently?
It would be preferable to have our inventory prepped at the AMZ facility rather than at their partner prep companies
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for LED Lights E-Commerce Company
Fulfillment
Less than $10,000
Sep. 2022 - July 2023
3.0
Quality
4.0
Schedule
4.0
Cost
2.0
Willing to Refer
3.0
"They did the job they were paid for."
Jul 28, 2023
Owner, M&M Cage Company
Mark Schack
Consumer Products
Milwaukee, Wisconsin
1-10 Employees
Online Review
Verified
AMZ Prep was hired by a LED lights e-commerce company for fulfillment services. The team was responsible for fulfilling B2C Shopify orders and shipping FBA orders.
The client was satisfied with AMZ Prep's services. The team had great project management skills and communicated with the client via virtual meetings. Although one warehouse faced some issues, the client was still pleased with the partnership overall.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of M&M Cage Company
Describe what your company does in a single sentence.
E-commerce business for LED lights
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Fulfill B2C Shopify orders
Ship FBA orders
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
I just rolled the dice
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Fulfill orders
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
N/A
Describe their project management. Did they deliver items on time? How did they respond to your needs?
8 out of 10
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
Nothing, they did the job they were paid for.
Are there any areas for improvement or something AMZ Prep could have done differently?
Colorado warehouse was a disaster
RATINGS
3.0
"Not sure this is AMZ Preps problems but their high cost and low sales volumes in Canada made the whole venture a financial loss for me. I am now registered to import into CA myself so I will be shipping directly to Amazon from USA"
Quality
4.0
Service & Deliverables
"Acceptable for a 3PL"
Schedule
4.0
On time / deadlines
"Not bad for a world full of incomitance"
Cost
2.0
Value / within estimates
"Not good for a company with low volumes"
Willing to Refer
3.0
NPS
"Depends on the needs, No company can be the perfect solution for everyone.
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
