Founded in 2016, AMZ Prep has cemented its reputation as North America’s leading Amazon fulfillment partner, revolutionizing logistics and fulfillment solutions for over 2,000 global brands. With a robust network spanning the United States, Canada, and Europe, we empower businesses with seamless, efficient, and cost-effective 3PL solutions tailored to the evolving demands of modern eCommerce. Our 3PL service is designed to meet the diverse needs of eCommerce order fulfillment, ensuring exceptional service for businesses across industries.
Our commitment to innovation earned us four prestigious Clutch awards in 2024, recognizing our expertise as a Top 3PL Provider for inventory management and streamlined logistics, a Top Freight Provider for optimized routes and real-time tracking, a Leader in Amazon FBA Prep Services for seamless compliance with Amazon’s requirements, and for Excellence in DTC Fulfillment through rapid processing, hassle-free returns, and custom packaging. These accolades highlight our dedication to delivering outstanding fulfillment services for Amazon sellers and other eCommerce businesses.
Our proprietary technology platform provides eCommerce businesses unprecedented visibility and control over their logistics operations, enabling them to streamline processes and drive growth.
Our strategically located facilities, including key logistics hubs in Europe, facilitate rapid delivery and efficient distribution throughout the EU, ensuring cost-effective global expansion. We also offer temperature-controlled cold storage facilities that guarantee product integrity for temperature-sensitive goods.
AMZ Prep, with its proven track record and commitment to innovation, remains at the forefront of logistics, providing brands with the necessary tools and services to thrive in the ever-changing world of eCommerce.
AMZ Prep is noted for providing good value for cost, with various clients mentioning pricing that fits their budgets. Specific project costs range from $10,000 to $50,000 CAD for commission-based work. Overall, clients highlight the efficiency and responsiveness of AMZ Prep's services.
AMZ Prep's expertise in managing inventory and compliance is highlighted by several clients, resulting in significant improvements in accuracy and zero compliance issues. Their facilities and systems are tailored for industries requiring strict control, earning client trust.
Room for Improvement in System Development
Some clients suggest further development of AMZ Prep's systems to accommodate different case sizes and optimize for new shipping fees. Addressing these areas could enhance service efficiency.
Strong Safety and Quality Compliance
AMZ Prep excels in maintaining safety standards and quality control, achieving 100% compliance in relevant industries. Their audits and performance reports ensure consistent service quality, impressing clients.
Efficient Project Management and Responsiveness
AMZ Prep is lauded for its efficient project management, timely deliveries, and responsiveness to client needs. Regular reviews and real-time tracking systems are part of their strategy to ensure smooth operations.
Platform and Technological Advancements
The user-friendly online platform of AMZ Prep is appreciated by clients for providing real-time inventory oversight and simplifying order processes. This digital focus sets them apart in logistics.
Proactive Communication and Client Engagement
AMZ Prep is noted for its proactive communication and engagement with clients. They hold regular meetings and provide updates, ensuring clients are informed and involved in the process.
Freight Forwarding & Customs Brokerage for Jewelry Company
Customs brokerageFreight forwarding
$10,000 to $49,999
May - Aug. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The personalized approach they took for our brand was impressive."
Oct 16, 2024
CRM Manager, Boucheron
Sakina Hasta
Beauty
Paris, France
501-1,000 Employees
Online Review
AMZ Prep provided freight forwarding and customs brokerage services to a jewelry company. They managed the compliance and shipping for the client's international orders.
AMZ Prep's efforts helped the client decrease international shipping times by 30% and reduce packaging waste by 40%. The team fulfilled all expectations and responded promptly to the client's needs. They also impressed the client with their project tracking and personalized approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CRM Manager of Boucheron
Describe what your company does in a single sentence.
We create unique, handcrafted jewelry pieces for all occasions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To take care of compliance and shipping for international orders.
SOLUTION
How did you find AMZ Prep?
Found via social media advertising
Why did you select AMZ Prep over others?
Their reputation for international shipping
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Improved international shipping strategies.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
International shipping times decreased by 30%, and packaging waste reduced by 40%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Timely responses and project tracking. Yes Delivered on all counts.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The personalized approach they took for our brand was impressive.
Are there any areas for improvement or something AMZ Prep could have done differently?
No not really. They can train our staff in future.
RATINGS
5.0
"Great Experience!"
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for Multi-National Coffeehouse Chain
Fulfillment
$50,000 to $199,999
May - Sep. 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was commendable, and they met all deadlines without fail."
Oct 13, 2024
District Manager & CTO, Starbucks
Pamela Burke
Food & Beverage
Canada
10,001+ Employees
Online Review
Verified
AMZ Prep developed an automated inventory system for a multi-national coffeehouse chain. The team ensured the system complied with food safety standards.
Thanks to AMZ Prep's efforts, cart abandonment was reduced by 17%, inventory turnover increased by 6%, and spoilage was reduced by 15%. The team met all deadlines and communicated well through virtual and in-person meetings. Overall, the team's excellent communication made them easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the District Manager / CTO of Starbucks
Describe what your company does in a single sentence.
We source organic and sustainable food products from local areas to ship domestically and internationally
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To improve inventory management during peak seasons.
SOLUTION
How did you find AMZ Prep?
Recommended by a business network.
Why did you select AMZ Prep over others?
Their expertise in food compliance and inventory systems.
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Developed an automated inventory system and ensured compliance with food safety standards.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Cart abandonment was reduced by 17%, Inventory turnover increased by 6%, and spoilage was reduced by 15%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their communication was commendable, and they met all deadlines without fail.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Slightly more frequent updates during critical phases.
Are there any areas for improvement or something AMZ Prep could have done differently?
Nothing
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for E-Commerce Company
Fulfillment
$10,000 to $49,999
Sep. 2023 - Sep. 2024
4.0
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.0
"Their project management was highly efficient; they consistently delivered items on time."
Sep 27, 2024
Director, 1402728 B.C. LTD.
Don Son
eCommerce
Canada
1-10 Employees
Online Review
AMZ Prep provided fulfillment services for an e-commerce company. The team was responsible for forwarding the client's Amazon orders.
Thanks to AMZ Prep, the client saw a reduction in shipping costs and an increase in delivery speed for orders. The team was highly efficient and delivered tasks on time. They were also responsive to the client's needs and maintained excellent communication throughout the process.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of 1402728 B.C. LTD.
Describe what your company does in a single sentence.
Ecommerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
FBA PREP
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Close to my geographic location
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
amazon fba forwarding service
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in a reduction in shipping costs and an increase in delivery speed for our orders, demonstrating improved efficiency.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was highly efficient; they consistently delivered items on time and were very responsive to our needs. Any issues were addressed promptly, and they maintained excellent communication throughout the process.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
I was most impressed by their extensive network of warehouses, which allowed for faster and more efficient order fulfillment across multiple regions.
Are there any areas for improvement or something AMZ Prep could have done differently?
AMZ Prep could improve by enhancing communication and providing a clearer, more transparent description of their fee structure. This would help avoid confusion and ensure better alignment with client expectations.
AMZ Prep provided Amazon with e-commerce fulfillment services. The team managed seasonal fluctuations in demands; they optimized pick-up, packing, and shipping processes during the client's peak season.
Thanks to AMZ Prep's support, the client saw a significant reduction in paperwork. The team was professional and proactive, and they communicated effectively through virtual meetings. Overall, the client was impressed with the team's work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Process Assistant of Amazon
Describe what your company does in a single sentence.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
Manage seasonal fluctuations in demand for goods.
A partner with experience in handling bulky and oversized equipment
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Efficient picking, packing, and shipping processes optimized for fast order fulfillment, especially during peak seasons
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Paperwork for our team has been reduced significantly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very professional and proactive in telling us where we might hit snags
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
Their communication with us was excellent
Are there any areas for improvement or something AMZ Prep could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Fulfillment Services for E-Commerce Company
FulfillmentLogistics & Supply Chain Consulting
Less than $10,000
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are quick to address any concerns or adjustments required in the fulfillment process."
Aug 28, 2024
Marketer, Empty Post.com
Md. Mahin Mondol
eCommerce
Feni, Bangladesh
1-10 Employees
Online Review
AMZ Prep provides fulfillment services to an e-commerce firm. The team handles inventory management, product preparation and compliance, order fulfillment, returns management, and performance reporting.
Thanks to AMZ Prep's efforts, the client has achieved a 99% order accuracy rate, a 20% decrease in average delivery times, a 15% boost in inventory turnover rate, a 10% decline in return rates, a 12% reduction in fulfillment and shipping costs, and a 25% increase in positive customer feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketer of Empty Post.com
Describe what your company does in a single sentence.
Our e-commerce company offers a wide range of high-quality products at competitive prices, ensuring a seamless online shopping experience with fast and reliable delivery.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
We hired AMZ Prep to streamline our fulfillment process by efficiently managing inventory, ensuring timely packaging and shipping, and optimizing our operations for faster delivery to customers, all while meeting Amazon's FBA (Fulfillment by Amazon) requirements.
Our second goal in hiring AMZ Prep was to enhance our scalability, allowing us to handle increased order volumes without compromising on service quality or delivery speed.
SOLUTION
How did you find AMZ Prep?
Online Search
Referral
Clutch Site
website
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for AMZ Prep includes the following key responsibilities:
1. **Inventory Management:**
Receive and store our products in their fulfillment centers.
Monitor inventory levels and provide regular updates to ensure stock availability.
2. **Product Preparation and Compliance:**
Prepare products according to Amazon's FBA requirements, including labeling, packaging, and bundling.
Ensure all products meet Amazon’s strict compliance standards before being shipped to Amazon fulfillment centers.
3. **Order Fulfillment:**
Pick, pack, and ship orders directly to customers from their fulfillment centers.
Ensure all shipments are handled promptly, with tracking information provided for each order.
4. **Returns Management:**
Handle product returns from customers, including inspection and restocking as necessary.
Provide detailed reports on returned items and any necessary corrective actions.
5. **Reporting and Communication:**
Deliver regular performance reports, including metrics on inventory levels, order accuracy, and shipping times.
Maintain clear and consistent communication to address any issues or adjustments needed in the fulfillment process.
**Key Deliverables:**
Timely and accurate order fulfillment with a 99% accuracy rate.
Weekly inventory reports with real-time data.
Compliance with all Amazon FBA guidelines for product preparation and shipping.
Efficient returns processing and detailed reports on returned items.
Ongoing communication and collaboration to optimize the fulfillment process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project that demonstrate progress or success include:
**Order Accuracy Rate:** Achieving a 99% order accuracy rate, ensuring that the correct products were consistently delivered to customers without errors.
**Faster Delivery Times:** A reduction in average delivery times by 20%, improving customer satisfaction through quicker shipments.
**Inventory Turnover:** A 15% improvement in inventory turnover rate, indicating more efficient management and quicker movement of products from storage to customers.
**Return Rate Reduction:** A 10% decrease in return rates due to better packaging and preparation, resulting in fewer damaged or incorrect items being sent to customers.
**Cost Savings:** A 12% reduction in fulfillment and shipping costs through optimized processes, contributing to higher profit margins.
**Customer Satisfaction:** A 25% increase in positive customer feedback and ratings, reflecting improvements in delivery speed, accuracy, and overall service quality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
AMZ Prep’s project management was highly effective and well-organized. They consistently delivered items on time, adhering to agreed-upon schedules and meeting or exceeding delivery deadlines. Their project management team provided regular updates and communicated proactively, ensuring that any potential issues were addressed promptly.
When responding to our needs, AMZ Prep was responsive and adaptable. They are quick to address any concerns or adjustments required in the fulfillment process, whether related to inventory management, packaging, or shipping. Their ability to adapt to changing requirements and their commitment to maintaining high service standards contributed significantly to the overall success of the project.
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive about AMZ Prep was their meticulous attention to detail and their proactive approach to problem-solving. Their ability to handle complex fulfillment requirements with precision and efficiency stood out, especially their seamless integration with Amazon’s FBA guidelines.
Additionally, their responsiveness and willingness to customize solutions based on our specific needs demonstrated a strong commitment to client satisfaction. Their use of advanced technology and data analytics to optimize inventory management and shipping processes also highlighted their innovative approach to e-commerce fulfillment.
Are there any areas for improvement or something AMZ Prep could have done differently?
While AMZ Prep performed exceptionally well overall, there are a few areas where improvement could be beneficial:
**Enhanced Communication:** While their communication was generally good, more frequent updates during peak periods or unforeseen issues could have further improved transparency and allowed for quicker adjustments.
**Scalability During High Demand:** During particularly high-demand periods, there could be more robust contingency plans to handle sudden spikes in order volume to prevent any potential delays or bottlenecks.
**Detailed Reporting:** Although reporting was provided, more detailed and customized reports on key metrics such as inventory turnover and return reasons could offer deeper insights and aid in fine-tuning operations further.
**Feedback Loop:** Establishing a more structured feedback loop to solicit and act on client feedback regularly could help in continuously refining and enhancing their services based on client needs and experiences.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Asset Management & Staff Augmentation for SEO Co
Digital Asset ManagementIT Staff Augmentation
Confidential
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"AMZ Prep goes beyond just fulfillment."
Aug 6, 2024
SEO, Khan
Ibtisam Khan
Advertising & marketing
United Kingdom
Online Review
AMZ Prep provides ongoing digital asset management and staff augmentation services for an SEO company. The team manages the client's e-commerce logistical needs and ensures business functionality.
Thanks to AMZ Prep's efforts, the client has seen satisfactory results throughout the engagement. The team provides excellent service and support and has demonstrated their investment in the client's success. The team communicates via virtual meetings. The client is pleased with the team's work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the SEO of Khan
Describe what your company does in a single sentence.
Semantic SEO
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
E-COMMERCE
SOLUTION
How did you find AMZ Prep?
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep goes beyond just fulfillment. Their team is genuinely invested in our success.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good Results
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Excellent Service and support
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
They tackled our logistical headaches, freeing up our team and keeping our business running smoothly.
Are there any areas for improvement or something AMZ Prep could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Implementation for Chemicals & Biotechnology Firm
Custom Software Development
Confidential
July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their system was seamlessly linked to our Shopify store, saving us tons of time and frustration."
Jul 4, 2024
Employee, Chemicals & Biotechnology Firm
Alan Donald
Chemicals & Biotechnology
United Kingdom
51-200 Employees
Online Review
AMZ Prep provided software implementation support to a chemicals and biotechnology company. The team set up their propriety platform and integrated it into the client's Shopify store.
AMZ Prep seamlessly linked their system to the client's Shopify store, enabling them to save considerable time and hassle. The platform also helped the client streamline their fulfillment processes. Moreover, AMZ Prep demonstrated professionalism and communicated via online and in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an employee of a chemicals and biotechnology firm.
Describe what your company does in a single sentence.
--
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
--
SOLUTION
How did you find AMZ Prep?
Online Search
Referral
Clutch Site
Why did you select AMZ Prep over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Setting up AMZ Prep was a breeze.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their system seamlessly linked with our Shopify store, saving us tons of time and frustration.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Can't Ask for a Better Partner: AMZ Prep Streamlines Fulfillment
What was your primary form of communication with AMZ Prep?
In-Person Meeting
Virtual Meeting
Are there any areas for improvement or something AMZ Prep could have done differently?
Very professional company service
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Freight Forwarding Services for Cosmetic Products Company
Freight forwardingFulfillmentWarehousing & Distribution
$10,000 to $49,999
Dec. 2023 - May 2024
4.0
Quality
4.0
Schedule
3.0
Cost
3.0
Willing to Refer
4.0
"My contact person from their team was amazing."
Jun 3, 2024
Co-Founder, Cosmetic Products Company
Anonymous
Consumer Products
Santa Barbara, California
1-10 Employees
Online Review
Verified
AMZ Prep provided freight forwarding services for a cosmetic products company. The team was responsible for inventory tracking and general warehousing management strategy.
AMZ Prep’s work was met with positive acclaim, as they successfully shipped out the client's products. The team was highly receptive to timelines, and internal stakeholders praised the service provider's team dynamic.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of a consumer products company
Describe what your company does in a single sentence.
We create an Instant Boob Job
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Shipped to Amazon In a timely manner
SOLUTION
How did you find AMZ Prep?
Referral
Why did you select AMZ Prep over others?
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Kept track of inventory. sent inventory to fba, general warehousing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
all items have been shipped out
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were good Sometimes the turnaround was a bit slower than expected
What was your primary form of communication with AMZ Prep?
Virtual Meeting
What did you find most impressive or unique about this company?
My contact person from their team was amazing
Are there any areas for improvement or something AMZ Prep could have done differently?
Yes. we were in the wrong type of warehouse. They need to update their systems to include different case sizes for the same sku. They also are not currently able to optimize for the new FBA shipping g fees. They are only case-forwarding
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
Product Distribution for E-Commerce Solutions Company
Customs brokerageFreight forwarding
$10,000 to $49,999
Apr. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very accountable with inventory management."
Feb 27, 2024
Director of Operations, SuperOrdinary
Pat Grover
Beauty & Cosmetics
San Diego, California
11-50 Employees
Online Review
Verified
An e-commerce solutions company hired AMZ Prep for their product distribution services. The team helped the client get products from customers into their facilities and FBA fulfillment centers in Canada.
AMZ Prep’s efforts helped the client understand how to deliver goods across the border and get them into FBA(fulfillment by Amazon) centers. The team was highly responsive from a workflow standpoint, and internal stakeholders were particularly impressed with the service provider's professionalism and personable approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of SuperOrdinary
Describe what your company does in a single sentence.
We manage different brands' Amazon accounts.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish? Send product into Canada
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ Prep helped get all of our product from the customer into their facilities and then ultimately into FBA fulfillment centers in Canada.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
AMZ prep was very speedy with turning our inventory around and getting it into FBA as quickly as possible. They helped us with understanding how to best get our goods across the border and then from there how to get it into FBA and they were very accountable with inventory management.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were great at project management and met all needs on time. They were also very responsive whenever we needed anything or even just for overall advice.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The people were very kind, professional, and easy to work with.
Are there any areas for improvement or something AMZ Prep could have done differently?
No not really. The only reason that we were unable to continue the partnership was due to our own business priorities shifting.
RATINGS
5.0
"Great people, great job with our product."
Quality
5.0
Service & Deliverables
"Always done efficiently and on time"
Schedule
5.0
On time / deadlines
"Always on time"
Cost
5.0
Value / within estimates
"Reasonably priced and were willing to work with us on pricing of certain things"
Willing to Refer
5.0
NPS
"I hope to work with AMZ Prep again someday personally and would definitely refer them to colleagues past and present.
Graphic Design & Fulfillment for E-Commerce Company
FulfillmentGraphic Design
Confidential
Oct. 2022 - Jan. 2024
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.0
"We were impressed with their communication."
Jan 11, 2024
Owner, E-Commerce Company
Shawn Morris
eCommerce
Toronto, Ontario
1-10 Employees
Online Review
AMZ Prep was hired by an e-commerce company to store and fulfill items. They also created infographics and took product photos for the client's Amazon storefront and product listings.
AMZ Prep provided top-notch support and services, resulting in a successful partnership. The team promptly accommodated all needs and requests and was highly professional and responsive throughout. Their clear, regular communication and transparent process stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner
Describe what your company does in a single sentence.
Owns and operates businesses in different industries.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire AMZ Prep to accomplish?
To store and fulfill items for a e-commerce brand
SOLUTION
How did you find AMZ Prep?
Online Search
Why did you select AMZ Prep over others?
Close to my geographic location
Pricing fit our budget
How many teammates from AMZ Prep were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
AMZ prep assisted in storage and fulfillment for my Amazon/Ecom business. They also help with creating infographics and product photos for my Amazon storefront/product listing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Very quick response via email from team members when I had questions or informing them about an outbound shipment.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. Every team member did a great job fulfilling my requests. Always polite and helpful during this journey.
What was your primary form of communication with AMZ Prep?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their communication.
Are there any areas for improvement or something AMZ Prep could have done differently?
The temporary portal on the backend proved to be a bit challenging. I had to set up separate accounts for the US and Canadian sides of Amazon. I believe it would be beneficial for them to invest more time in developing a unified portal that consolidates everything seamlessly for a more efficient workflow.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
