System Integration | Software Engineering

AllianceTek has 14 years’ experience in building mobile, cloud & web solutions. AllianceTek provides an onshore client service and project management team along with overseas developers and designers to deliver the maximum benefit to our clients.

We eliminate the hurdles and headaches often associated with the traditional outsourcing model. Our clients do not have to worry about culture gaps or communication problems that can arise from an overseas outsourcing firm.

 

AllianceTek customers only interact with our US-based team members who understand the needs and expectations of American businesses. The AllianceTek model is able to offer clients the best in customer service while also providing cutting-edge, customized solutions at extremely competitive prices. We take pride in our ability to deliver cost-effective business solutions to customers while providing them with a world-class level of client service. Repeat customers and client referrals make up an integral part of our business.

AllianceTek continues to grow both its onshore and offshore teams. We understand the increasing technology demands of US businesses, and we will continue to position ourselves as a leading business solutions provider for our current and future clients.

Experience Matters

  • Years in Business 14+
  • Successful Projects 480+
  • Team Members 87+
  • Global Location 12+

Core Expertise

  • Enterprise class business applications and solutions
  • Mobile and web applications
  • Collaborative portals
  • Custom CRM solutions
  • Business intelligence solutions
  • Business process automation
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2004
Show all +
Malvern, PA
headquarters
  • 100 Deerfield Lane, Suite 250
    Malvern, PA 19355
    United States
other locations
  • One Boston Place Suite 2600
    Boston, MA 02108
    United States
  • 48 Wall Street Suite 3104
    New York, NY 10005
    United States
  • 205 S. Broadway Suite 7104
    Los Angeles, CA 90012
    United States
  • 4144 North Central Expressway Suite 1140
    Dallas, TX 75204
    United States
  • 4700 Millenia Blvd. Suite 175
    Orlando, FL 32839
    United States
  • 700 12th Street, NW Suite 700
    Washington, MD 20005
    United States
  • A-810, Siddhi Vinayak Towers S.G. Highway, Makarba
    Ahmedabad, GJ 380051
    India
  • 3rd Floor, Shivam Arcade-1 Chandan Park Road corner Raiya Main Road
    Rajkot, GJ 360005
    India

Portfolio

Key clients: 
French Company LLC, Enviroserve, Money 360, Salad Works, Lighthouse Strategies  

Lead Assignment Automation

The client is a financial consulting service company that collects, qualifies, and delegates leads. Previously, lead documentation was performed manually, and their use of Salesforce was limited only to recording leads. They needed a dynamic lead automation solution that would keep their information organized

in a central location with automated task functionality.

AllianceTek enhanced the client's existing Salesforce system by developing an automated lead assignment feature. This Salesforce automation enabled the client to easily manage and assign leads by tracking their locations and assigning them to the appropriate expert. AllianceTek built various features into the system, including lead calculation, automated emails and alerts, and an automated calling service.

Read more - https://www.alliancetek.com/portfolio/por-annuities-hq.html

Salesforce Realty Solution

A Renowned Land Investment Company Land Investment Company collects realty information to assist in the research, evaluation, and purchase of properties. They’ve developed a set of criteria that each investment must meet to pass their acquisition test, but required technical support from AllianceTek to

centralize this information and to make it accessible and searchable.

Read more - https://www.alliancetek.com/portfolio/por-pittenger.html

Intranet System with Single User Authentication Process

St. Luke’s University Health Network, a medical care provider and researcher, sought the assistance of AllianceTek to develop an intranet system to support the Clinical Drug Research Process. AllianceTek implemented the system on St. Luke’s local intranet network letting their Active Directory users use their

login credentials to validate. This allows users to easily login and complete the check-in/check-out process for medications as well as add or edit medication sizes. As a result, St. Luke’s is able to more efficiently conduct research with fewer communication gaps.

Read more - https://www.alliancetek.com/portfolio/por-st-lukes-health-network.html

Intranet-based Calyx Point Integration

A Leading Mortgage Company is a full service mortgage firm in Pennsylvania. As the company has undergone major growth, they have had increased overhead in the management required to process each loan file. They sought the assistance of AllianceTek to develop an innovative and

comprehensive intranet based solution with their current Calyx system integration to increase their communications, efficiency, and productivity. By creating an innovative system with enhanced features, such as employee management, affiliate management, client management, loans, master document checklist with checklist templates, automated email alerts and notifications, and a deadline generator, the company was able to decrease the overall management needed to process loans while also giving their employees the ability to be proactive about closing loans as well as work effectively with their clients and vendors to obtain loans.

Read more - https://www.alliancetek.com/portfolio/por-riverside.html

Real-time IT Infrastructure Information System

A comprehensive IT management company specializing in documenting and visually managing all enterprise network assets in one repository, wanted to update their existing application. AllianceTek used the application’s existing logic by request, but redesigned it with new features that increased its usability.

The web-based application could now be rendered on all mobile devices, PDFs and reports are generated and automatically archived, administrators can manage profiles and job schedules and a new interface design made the application much easier to use.

Read more - https://www.alliancetek.com/portfolio/por-planet-associates.html

Customized content management solution

MedicalLogix is one of oldest and largest medical science research organization formed by some of the most renowned institutes of United States. MedicalLogix needed a better way to share the vast knowledge and discoveries in a creative way. They sought assistance of AllianceTek to create a customized solution

to upload and update content dynamically. AllianceTek worked closely with MedicalLogix and delivered an e-learning Solution with Enhanced Features.

Read more - https://www.alliancetek.com/portfolio/por-medical-logix.html

Event Coordination Solution

A user-friendly SharePoint-based event coordination app for food vendors and mobile restaurateurs that lets users communicate, organize and register for events, and share information within a secure and private network.

style="line-height:107%">Why AllianceTek?
  • AllianceTek worked with the client to create a system through which vendors can register and apply for events, as well as the capability to track vendors’ activity and send them updates, information and recommendations.
  • Offered faster solution by implementing a SharePoint-based system.

Read more - https://www.alliancetek.com/portfolio/por-street-grindz.html

Remote File Transfer Application

SharePoint-based file transfer system for an Electronic Document Management System that seamlessly transfers large files from one SharePoint application to another at different locations.

style="font-family:"Verdana",sans-serif">Why AllianceTek?
  • Developed a SharePoint solution to seamlessly transfer files within 2 remote SharePoint Applications.
  • Transfers are logged and users are automatically notified with alerts when data is sent.
  • Use-friendly interface was developed to help the client’s team quickly acclimate to the new system.

Read more - https://www.alliancetek.com/portfolio/por-nct.html

Mobile Integrated SharePoint Project Management Portal

Project Management System developed from SharePoint Solution for telecommunications company to extend to mobile devices for on-site technicians and increase overall usability and simplicity.

style="font-family:"Verdana",sans-serif">Why AllianceTek?
  • AllianceTek has reputation for end-to-end SharePoint solutions that provide fluid and efficient communication, collaboration, and content management.
  • On-site technicians within the system could report back and remain updated with current information by accessing the system.

Read more - https://www.alliancetek.com/portfolio/por-qualtek.html

Mobile Healthcare Solution

A client approached AllianceTek to devise a solution to efficiently manage activities related to medical camps run by a hospital. The client wanted a streamlined process and the ability to leverage communication at various levels.

AllianceTek Developed an iPhone Application on the native iOS platform that has five key user designations, which include doctor,

nurse, patient, secretary, and administrator. The application allows doctors and nurses to login to their user accounts and monitor medical patient activities. The application also has an educational section that helps doctors and nurses stay up-to-date with new medical advances and news. As a result, the application increased communication among doctors, nurses, and their patients and enhanced their ability to learn and record notes on the go.

Read more - https://www.alliancetek.com/portfolio/por-humanwelnome.html

 

Reviews

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Web Development for Home Warranty Distribution Platform

“They accomplish everything we ask of them with minimal issues.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

AllianceTek finished building out an existing website using WordPress, PHP, and Java. They developed and integrated the platform with advanced APIs. Their team supports the site on an ongoing basis.

The Reviewer
 
1-10 Employees
 
Fort Lauderdale, FL
President, Home Warranty Platform
 
Verified
The Review
Feedback summary: 

AllianceTek delivered a polished website that hosts intricate APIs. They utilize a hands-on approach to overcome development challenges. An involved project manager facilitates a transparent and professional engagement. Their developers internalize project requirements to work efficiently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a home warranty platform. We utilize a direct-to-consumer business model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We hired another company to build our website, but they were taking too long and couldn’t hit project milestones. So we hired AllianceTek to complete the site.

SOLUTION

What was the scope of their involvement?

We began the project by meeting with AllianceTek’s account manager to outline the scope of work. In addition to developing the rest of the site, their contributions involved integrating the platform with several APIs. They also agreed to provide future modifications to the site when necessary. Once that process concluded, I met with the project manager who oversees their team of developers.

Our site is built on a WordPress platform, but AllianceTek used PHP and Java as well. They designed APIs that create connectivity between three different partners. With that technology, we’re able to send API calls with payment data and enrollment information. Then, the recipients send return API calls with payment token authorization.

What is the team composition?

In addition to the account and project managers, I interact with a lead developer on occasion.

How did you come to work with AllianceTek?

I searched online for small to mid-sized development companies. After sending out an RFP, AllianceTek responded with the best approach we could find. They were also reasonably priced, so we hired them.

How much have you invested with them?

The web development project cost under $12,000.

What is the status of this engagement?

We started working together in June 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re a startup company, so we’re always changing and testing new things. As a result, I don’t have access to objective metrics regarding AllianceTek’s performance. However, they produce excellent deliverables and make accurate timeline estimations. They accomplish everything we ask of them with minimal issues.

How did AllianceTek perform from a project management standpoint?

We use a project management platform to facilitate quick interactions. Their team usually replies to correspondence within 24 hours. The project manager I work with is knowledgeable, professional, and easy to work with.

What did you find most impressive about them?

I appreciate their ability to understand and translate project requirements to the development staff. They deliver nearly perfect products.

Are there any areas they could improve?

No, not currently.

Do you have any advice for potential customers?

They work hard to meet project expectations. I’ve never been disappointed with their work.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Mitigation for Financial Wall Street Firm

“Not allowing a rigid procedure to get in the way of business is what engrains AllianceTek as a true business partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2015 - Ongoing
Project summary: 

AllianceTek develops custom solutions to facilitate data migrations. Utilizing a hands-on approach, they create intricate software products that integrate with third-party services like AWS and Salesforce.

The Reviewer
 
51-200 Employees
 
New York, New York
Managing Director & CTO, Asset Management Firm
 
Verified
The Review
Feedback summary: 

AllianceTek delivers successful products within strict timelines. A highly involved project manager ensures that tasks are accomplished efficiently. Their team values communication, innovation, and security when accepting new challenges. They produce measurable results on a consistent basis.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a financial Wall Street firm responsible for serving banks and institutions with industry research. I’m the managing director and CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We needed an experienced firm to assist a cloud-based development initiative. AllianceTek fit our niche while helping keep costs down.

SOLUTION

What was the scope of their involvement?

While managing our own website portal, we work with AllianceTek to design solutions that enable us to operate without day-to-day support from them. We craft products that function as research tools for our clients. Along with providing them with administrative controls, we maintain each environment at various levels of complexity. AllianceTek’s contributions include developing cloud-based solutions that interact with our platform’s infrastructure. They provide custom integrations using services like AWS and Salesforce.

We’ve gone through a joint application review session regarding what would be the best way to deliver our inventory to a global audience. After lengthy discussions regarding collective research, we agreed that AWS was best-suited for our platform. We brought in Salesforce as a complimentary service on the CRM side. Their engineers offer valuable business analysis.

What is the team composition?

Another well-executed part of the AllianceTek service model is that I’ve mostly dealt with our assigned project manager directly. Beyond that, Sunil (President and CTO, AllianceTek) understands our needs and ensures that they deliver.

How did you come to work with AllianceTek?

I went through a traditional RFP process and solicited proposals from many organizations. After speaking with AllianceTek, it was clear to me that they had the expertise I required. Ultimately, we came to have a strong relationship. They’ve yet to fail on the active delivery of a product we’ve designed together.

How much have you invested with them?

We’ve spent around $250,000–$400,000. I’m not paying more than what I would be for a FTE resource, and they’re getting a lot accomplished.

What is the status of this engagement?

We started working with them in September 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

AllianceTek meets and exceeds challenges related to the response time and performance of rendered information. They’ve always given quick and well-crafted answers to those production issues. Their experience is particularly helpful when trying to stream a video to thousands of people simultaneously.

Having access to a significant depth of resources enables them to accomplish complex tasks involving AWS retrieval. Other firms don’t have an in-depth grasp of the constraints we have to work within. In terms of metrics, AllianceTek is always able to meet our negotiated deadlines. We’ve never experienced a significant bug or crash.

How did AllianceTek perform from a project management standpoint?

I look for organizations that strive to understand my business challenges and constraints. Sunil does that exceptionally well. He’s always reaching out to us. We’re a small organization without an internal development team, so AllianceTek is dealing with me for 99% of the time. I can reach out to my project manager at any time, and I know I’ll get a response.

We had dialogues upfront, and they’re willing to meet with us on a regular basis. We talk about our active projects and challenges associated with them. I’ve come to view them as my IT department. They don’t have a bunch of specialists sitting idle on each assignment. I only draw from the resources I need.

We use WhatsApp as a secure communication channel. They respond to project-specific challenges as soon as they occur. Not allowing a rigid procedure to get in the way of business is what engrains AllianceTek as a true business partner.

What did you find most impressive about them?

They function almost like a department within my firm, understanding not only matters of conscientious ethic but also security. Everything they’ve done and continue to do is within a working ideology that values security. My information is protected, and that’s an important part of having a vendor partnership.

Another unique aspect about them is their consistency. The assigned business manager has remained with our organization from the onset. Many outsourcing companies will charge for nearly every interaction with them. That often diminishes their ability to understand the reasons we’re building and providing technical services. AllianceTek utilizes a better approach, and that pushes them to get things right the first time.

Are there any areas they could improve?

We had a production outage on the website a few years ago. While the experience has been mostly positive, no one is perfect. Overall, I’m quite happy with them. Any critique I have would be nitpicking.

Do you have any advice for future clients of theirs?

No matter who the provider is, results are only as good as the quality of business requirements. Having well-crafted definitions will guarantee success. As long as the client is keeping their sights on the bullseye, AllianceTek will help them hit it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Mobile Security Services Company

“They’re responsive and flexible with us financially and with our timelines.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2012 - Ongoing
Project summary: 

Using PhoneGap, AllianceTek developed application software for iOS and Android. They helped build a custom keyword that does encryption and added a password vault in the app. The work is ongoing.

The Reviewer
 
11-50 Employees
 
New Jersey
CTO, Mobile Security Platform
 
Verified
The Review
Feedback summary: 

AllianceTek delivers satisfaction with their contributions to the app, and they offer reliable service and communications. While work from junior team members and QA could be improved, they are receptive to feedback and correct issues as needed. A highly detailed scope brings the best results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at a cybersecurity software company. I’m responsible for product development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We wanted to develop a security product for iOS and Android phones.

SOLUTION

What was the scope of their involvement?

They developed a mobile software product. We built a custom keyword that does encryption built for a secure browser with a password. They used PhoneGap, a framework that uses HTML, CSS, and JavaScript.

They also helped add a password vault, which enables users to store their passwords in an encrypted database on the mobile device. You can search, recall, and launch a secure browser from within the app with the password.

They continue to add features and do bug fixes on a regular basis. We continue to add other projects for them.

What is the team composition?

We have a project manager assigned to us. He pulls in the resources as needed. Over the years, we’ve worked with people with varying levels of expertise.

How did you come to work with AllianceTek?

We searched companies based in the U.S. in a Google search and interviewed a few firms. We liked that AllianceTek is close to where we are. We also liked their business model. It wasn’t people for hire; they looked at it more on a project basis, and they were flexible in dealing with a small company like ours.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We started working together in April 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re generally happy with their work.

How did AllianceTek perform from a project management standpoint?

They’re fairly responsive. We typically communicate through email. We also established a trouble ticketing system to manage any issues. We also use the phone. It’s been working well so far.

What did you find most impressive about them?

They’re responsive and flexible with us financially and with our timelines.

Are there any areas they could improve?

When they have different people working on it, sometimes the quality suffers in the sense that we have issues with integration testing, which we attribute to them having junior personnel working on it. We work with them on these issues and they fix it.

They could improve the quality assurance testing before we get any output from them. Many times, a feature is working and suddenly stops working. That’s partly because they haven’t tested it thoroughly.

Do you have any advice for potential customers?

The key to working successfully with them is being specific about your requirements. Break it down into as much detail as you can. We documented extremely fine details with clear, concise examples for the team to understand what we wanted to accomplish.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Development for Trade Association

“They created an entirely new design for our web app, which is much more user-friendly and intuitive.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

AllianceTek built a web app and two mobile apps for iOS and Android. They provide maintenance for the apps, doing any requested fixes or updates.

The Reviewer
 
200 - 500 Employees
 
New York, New York
CTO, Trade Association
 
Verified
The Review
Feedback summary: 

AllianceTek works hard and has good project management, meeting current best practices. They offer a great price and use state-of-the-art technology in all of their products. The team has been a reliable and efficient partner for nearly half a decade.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a company that publishes, distributes, and promotes financial education programs for American students.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We initially hired AllianceTek to redesign and retool our frontend app, a stock market simulator. We later hired them to design our two mobile apps as well.

SOLUTION

What was the scope of their involvement?

AllianceTek designed the web app in HTML5 with a responsive design. Students can use the stock market simulator app to trade securities that are offered in the U.S. markets. Teachers can also use the app to deliver financial literacy education to their students.

After finishing the redesign of that user-facing app, AllianceTek started work on our mobile apps, which are for Android and iOS. They currently maintain those apps and implement any changes or enhancements we request.

What is the team composition?

They provide about five engineer and subcontract a UX/UI developer.

How did you come to work with AllianceTek?

We conducted a procurement exercise with an RFP, and many vendors submitted bids to elaborate on their technical and pricing offerings. We then chose three companies and invited them for interviews at our office and to discuss their work. AllianceTek seemed to be the best match, so we chose them.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We’ve been partners since 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created an entirely new design for our web app, which is much more user-friendly and intuitive. They’ve added tremendous value to our products and used state-of-the-art technology. A lot of our users are in poor school districts, so AllianceTek built the apps to meet low bandwidth and high latency requirements.

How did AllianceTek perform from a project management standpoint?

Their approach to project management was consistent with best practices.

What did you find most impressive about them?

Since they have a large offshore presence, we were able to find lots of cost benefits to outsourcing. If we’d done the project domestically, the overall cost would’ve been significantly higher.

Are there any areas they could improve?

No.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Application Development for a Fuel Management Company

“They’re great at communicating what needs to be done and provided accurate time estimates.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2012 - June 2014
Project summary: 

AllianceTek developed a cloud-based web app that analyzes fuel purchasing data by going over transactions, maintaining pricing indexes, and comparing local discounts based on GPS coordinates.

The Reviewer
 
11-50 Employees
 
Warrington, Pennsylvania
Howard Abrams
Executive Vice President, Sokolis Group
 
Verified
The Review
Feedback summary: 

The app bolstered productivity by consolidating Excel data into a single system and automating time-consuming processes. Despite the complexity of the industry, AllianceTek kept the core objective in mind and delivered as expected. They had a straightforward approach and communicated consistently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive vice president and CFO at Sokolis Group. We’re a fuel management firm that provides consultations for companies with large fleets of vehicles. Because they typically purchase large volumes of fuel, we help them reduce and control their fuel spend.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AllianceTek?

We used to track and analyze our clients’ fuel purchasing data through a series of Excel spreadsheets. However, these individual spreadsheets shared a lot of common features, so we decided to aggregate them into a centralized system. AllianceTek joined the project to develop this system, creating a cloud-based data analysis app.

SOLUTION

What was the scope of their involvement?

AllianceTek developed a cloud-based web app, using our Excel models as a guide; it’s a .NET tech stack with an underlying SQL server database. After a few months of fine-tuning, we rolled out the system and refined some of the features. Their team currently provides ongoing support and maintenance as needed.

The app’s core purpose is to consolidate our clients’ fuel purchasing data. When a client uses a fuel card system, we’re able to download their transaction history into an Excel sheet and import it directly into our system. We can then compare that data to pricing indexes from third parties, looking at fuel prices across major markets around the country to identify saving opportunities.

Because fuel prices are dynamic and change based on time and location, AllianceTek created a feature that samples prices near the client’s GPS coordinates. Before, we would manually research prices by going on Google Maps to find where a client purchased their fuel and looking up nearby discounts. The new feature has eliminated that process by doing it automatically.

What is the team composition?

We work with a project manager, who acts as our go-to for help or additional features. There are also other individuals working in the background.

How did you come to work with AllianceTek?

The owner of our company knew the owner of AllianceTek, so they discussed the project together. After a few rounds of conversation, we felt confident that AllianceTek could bring a lot to the table and get the job done.

How much have you invested with them?

We spent about $50,000 altogether. The initial investment was about $30,000, and the functionality changes and fine-tuning cost between $10,000–$20,000.

What is the status of this engagement?

The main development lasted from June 2012–June 2014. They now provide ongoing maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Even after 4–5 years, the app is still stable and works consistently. We’re now able to load data into the system without having multiple Excel sheets floating throughout the company. This has allowed for major improvements in productivity, especially for out-of-network reporting like our GPS price comparison. What was once a manual process that required 2–3 resources for a full day is now a streamlined, automated feature. The app has saved us a considerable amount of time.

How did AllianceTek perform from a project management standpoint?

They’re great at communicating what needs to be done and provide accurate time estimates. During the development phase, we had weekly calls, so it was easy to keep up to date and review any challenges.

What did you find most impressive about them?

It can be difficult at first to work with industry-specific concepts like fuel management and purchasing, but we didn’t have any issues getting AllianceTek up to speed. They were able to understand our functionality requirements and get things done.

Are there any areas they could improve?

No, I'm very happy with their performance.

Do you have any advice for potential customers?

Make sure that your requirements are very clear and provide as many prototypes or materials as possible. For us, we had Excel sheets that demonstrated exactly what we needed the app to do, which made it easier to explain what we wanted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re good at communicating what needs to be done.
  • 5.0 Cost
    Value / within estimates
    Because they offshore development to India, they’re able to provide competitive rates.
  • 5.0 Quality
    Service & deliverables
    We’ve been with them for over five years and haven’t had a reason to change. I’ve very happy with their services.
  • 5.0 NPS
    Willing to refer
    I wouldn’t hesitate to recommend them.