Can you share any outcomes from the project that demonstrate progress or success?
We did not receive any files or final designs. They did not adhere to our preferred workflow. Furthermore, Outcrowd Studio’s ideation did not align with the sub-par quality of their designs.
How effective was the workflow between your team and theirs?
The team—including senior leadership—was unresponsive via email and Skype. The project manager acted as an intermediary between our team and the designers. Given the team’s limited communication skills, we did not find this arrangement conducive to a successful partnership.
Are there any areas for improvement?
They could improve their communication skills, design ideas, and quality of support.