Aktiv Software Pvt. Ltd.

Please describe your company and your position there.

I'm the IT Manager for an advertising agency. We support our customers in the field of e-commerce.

For what projects/services did your company hire Aktiv Software Pvt. Ltd., and what were your goals?

We had to change an existing Magento 2 template to fit a new product category. The goal was, to provide a special list and detail view for products of type "components"

How did you select this vendor and what were the deciding factors?

Our last development partner wasn't able to complete the template changes. The changes were calculated for 1 week. The changes should get online 4 weeks after the old partner starts the work. After 2 weeks the old partner quits the work and told us this isn't possible. So we needed a new partner which can do the job within 2 weeks including testing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Akiv Software analyzed the given XD-File (Adobe XD), and after a short skype call to clarify open questions they do the job within 6 workdays. So we have enought time to test the changes and were able to go online on time. We are very happy with the work of Aktive Software and look forward to a long cooperation.

How many people from the vendor's team worked with you, and what were their positions?

The entire project communication ran through a fixed contact person. But there are 3 persons involved from Aktiv Software for quality management.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new template looks great and fits the requirements of the customers.

Describe their project management style, including communication tools and timeliness.

The project manager reports every day about the project status. There was a small adjustment by our customer while developing. Aktiv Software adds this adjustment without any problems. The main communicaion was by skype, because this was only a short project of a cupple of days.

What did you find most impressive or unique about this company?

They analyzed the created perfect designs with no issues. Calculate the required time and costs and do the job in time. With our old partner we have a lot of bugs after he says "i'm finished".

Are there any areas for improvement or something they could have done differently?

Please stay that way. You are great.

Introduce your business and what you do there.

Our company is an ERP consultancy. We work with our clients to either implement or improve their ERP software systems. Primarily, we work with SAP ERP and Odoo systems.

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

We needed help with software development.

What was the scope of their involvement?

Aktiv Software has worked with us on several projects for various clients. Typically, we rely on them to provide customized solutions within Odoo. Basically, the team develops custom Odoo code to optimize our clients’ business processes. For example, they’ve helped one customer manage their fleet of vehicles and another customer enhance their ability to produce and ship parts.

What is the team composition?

We’re currently working directly with five software engineers. Over the years, we’ve worked with 5–10 people. 

How did you come to work with Aktiv Software Pvt. Ltd.?

Three years ago, Aktiv Software found me on LinkedIn and offered their development services. I decided to give it a shot, and it worked out really well, so we continued to work together.

How much have you invested with them?

We’ve spent around $220,000.

What is the status of this engagement?

The project started in August 2017 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been very satisfied with their work. To ensure that they do great work, the developers always ask questions to try and understand our customers’ needs. Time and time again, Aktiv Software has exceeded our expectations.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

We use either Skype, Zoom, or Microsoft Teams to have online meetings.

What did you find most impressive about them?

They’re committed to delivering high-quality work — instead of just doing whatever we tell them to do, the Aktiv Software team really tries to understand what we’re trying to accomplish. They ask questions to help us ensure that we’re delivering a great product to our customers, and we appreciate the degree of feedback and analysis they put into our partnership. 

Are there any areas they could improve?

No, I don’t have any areas of improvement for them. I’ve been really happy with their work.

Do you have any advice for potential customers?

Clear recommendations and requirements are essential to help them understand your needs. If you’re vague about these details, you probably won’t get the results you want.

Introduce your business and what you do there.

I’m the owner of a vegan chocolate company.

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

I needed customized software that would generate the nutritional values and ingredients of different products we make.

What was the scope of their involvement?

Before starting the programming, they created a PDF with all of the requirements and their descriptions. The software runs on our ERP. It lists the name of each ingredient, its raw materials, and nutritional values. The solution also has the batch numbers for each product.

What is the team composition?

We worked with 2–3 people.

How did you come to work with Aktiv Software Pvt. Ltd.?

They contacted me through LinkedIn. I decided to work with them because of their professionalism and affordable pricing.

How much have you invested with them?

We spent €3,800 (approximately $4,100 USD).

What is the status of this engagement?

We worked together from May 2015–May 2016.

What evidence can you share that demonstrates the impact of the engagement?

The implementation works. Because it wasn’t in the scope of work, they didn’t do error testing, but that would’ve been useful.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

While there were some challenges, their team did their best. They were responsive through Skype and email. Our Skype meetings involved them showing me their progress, and I could also make changes or suggestions.

What did you find most impressive about them?

The implementation works well.

Are there any areas they could improve?

Their team needs to perform more quality testing to ensure it fits the scope of work. We had a few code issues regarding the control when the input was different than expected.

Please describe your company and your position there.

I’m Akhil Joy, IT Administrator at John Energy. John Energy Middle East is one of the Kuwait based drilling company which recently into the drilling field in Kuwait under KOC.

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

Holding multiple businesses under a single belt was a tough challenge for us without a well-managed ERP system. Product Management, Purchasing, Accounting, Delivery, and Payment operations were not in sync and so we decided to shift to Odoo (ERP Software) with Aktiv Software as our implementation partner.

What were your goals for this project?

A centralized ERP system that render a smooth workflow without wrecking the requirements of different business.

How did you select this vendor?

We were introduced to Aktiv Software as one of their Sales members contacted our team. Further we held a few meetings and decided to proceed with them.

Describe the project and the services they provided in detail.

Aktiv Software proposed us to shift to Odoo Enterprise v12. They explained us about the multi-company features of Odoo enterprise. They also performed various customization, which was specific and could fit all of their businesses. The idea was to develop generic customizations which could render a smooth workflow without wrecking the requirements of different business. Below mentioned were some of the significant customizations were performed alongside implementing Odoo: • Disabled the common product and contact book feature to make generic customizations that could be applicable for their multiple companies. • To eradicate the menace of availing accounting details from Maximo software, a plugin which could fetch vendor details, entries, and invoices to Odoo system. • Various payroll customizations. • Base Odoo structure didn't provide a purchase request feature; so, a module was developed through which the purchasing department could quickly generate purchase requests and could also send RFQs based on it. • Custom reports with attributes suitable for the customers of different companies by modifying the base functionalities of Odoo.

What was the team composition?

The team consisted three people along with a Project Manager who guided us throughout the project and was our permanent point of contact.

Can you share any information that demonstrates the impact that this project has had on your business?

Integrating Odoo and custom business-specific solutions made our business processes smoother.

How was project management arranged and how effective was it?

The project management at Aktiv Software was very punctual and uninterrupted. I was always kept in the loop on who is working on what and how.

What did you find most impressive about this company?

The technical skills of the developers were sharp and top-notch. The consultation we received from the team was pragmatic.

Are there any areas for improvement?

Honestly there are no such recommendations from our side as they performed the project tasks on time.

Please describe your company and your position there.

I am the president of JDC Systems Innovations, Inc. An energetic company of dedicated professionals working together to empower businesses to thrive. We will help our clients improve as an organization, get better results and achieve more. We are constantly seeking, acquiring and utilizing products, services and methodologies.

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

We hired Aktiv Software to install and customize a helpdesk system.

What were your goals for this project?

We needed a helpdesk system to better support our customers. The software we chose required some customization that allowed us to better manage and report back to our customers.

How did you select this vendor?

We went through the process of searching for a partner that can understand our requirements and had enough resources to complete the project. We interviewed most vendors by phone but we were also able to interview Aktiv Software in person.

Describe the project and the services they provided in detail.

Aktiv Software installed, configured and customized the helpdesk software we chose as our platform.

What was the team composition?

The Aktiv Software team comprised of a project coordinator and functional and technical experts.

Can you share any information that demonstrates the impact that this project has had on your business?

Prior to the Helpdesk system, we dealt with all of our customers via emails and phone calls. Both client and ourselves were always wondering why certain tasks always fell behind schedule. We knew we were always very busy but couldn’t demonstrate why without a lot of effort which then would take away from the work needing to get done. We saw the immediate impact of having the Helpdesk system implemented and modified to our needs. We now live in the system and nothing is done without a ticket being created and all communications are through the system.

Our customers are now in more control of what needs to get done at a given moment. Especially when priorities shift constantly.

How was project management arranged and how effective was it?

Project management was accomplished via reports, emails and messaging meetings several times a week. We saw progress on the project through demos and were able to collaborate in adjustments required.

What did you find most impressive about this company?

We’ve had the opportunity to communicate with all different levels of staff through executive management. We felt very comfortable communicating and understanding our thoughts clearly. Additionally, we immediately noticed that the team have very sharp group of members. They were able to understand not just the technical aspects of our requirements but the business as well.

Are there any areas for improvement?

There are always areas of improvement in any organization. Aktiv Software did not present any challenges that are not inherent in our business. A suggestion would be to always follow up on inquires made to the client and have not been answered.

Introduce your business and what you do there.

I’m the founder of R for Rabbit Baby Products. We’re an Indian baby-care brand that started in late 2014.

What challenge were you trying to address with Aktiv Software Pvt. Ltd.?

The main challenge was inventory management. We sell both online and offline, via distributors and retail channels like Amazon, Flipkart, and Snapdeal. We also have brand customers, and we wanted to manage our inventory separately for all those business segments as well as have virtual warehouses.

What was the scope of their involvement?
We have virtual warehouses for Amazon. In India, there is the Amazon Vendor Flex model, which doesn’t exist anywhere else in the world. It’s a virtual warehouse that we give to Amazon in our warehouse, and the inventories are managed separately through the Amazon system, like in their warehouses.

Aktiv Software helped us create multiple virtual warehouses with inventory management in Odoo. They helped us customize and implement the platform per our needs. They came up with multiple ideas. They’re very good with Odoo, and they made suggestions for creating different warehouses for us.

What is the team composition?

There are two frontend people involved. I don’t know how many there are for the backend.

How did you come to work with Aktiv Software Pvt. Ltd.?

I knew the founder of the company through a friend. I had a meeting with them, and they were clear with the fundamentals. We presented our challenge to them, and they came up with a solution. They knew what they were talking about. Anytime a company doesn’t know something, they just say yes to everything.

What is the status of this engagement?

We started working with Aktiv Software in April or May 2019. The collaboration is still active, on and off. We contact them when we want new customizations or support.

What evidence can you share that demonstrates the impact of the engagement?

We were implementing the Amazon Vendor Flex model in our warehouse, and we had a lot of challenges. We weren’t able to manage the inventory, and we needed to have a system up and running within 20–25 days. Aktiv Software helped with Odoo customizations and delivered the solution within our deadline.

I’m happy with what they’ve done. There are some technical limitations with the platform, but I can’t blame them for that. The system itself has issues in terms of the data being taken out of it.

How did Aktiv Software Pvt. Ltd. perform from a project management standpoint?

I’d rate them 8.5/10 in this respect.

What did you find most impressive about them?

Aktiv Software is good at the fundamentals.

Are there any areas they could improve?

We worked with Aktiv Software hand-in-hand for 25 days — for the implementation and support — and I didn’t find many issues. After I’ve worked with them longer, for other modules, I’ll be able to answer the question.

Do you have any advice for future clients of theirs?

Aktiv Software is knowledgeable, and they deliver on time. If something isn’t clear, they will ask us five times about it. What’s put on paper and in the customer’s expectations is 95% delivered in Aktiv Software’s solution. They know what they’re doing. It’s the client’s responsibility to negotiate things with them on the commercial end, but, when it comes to the technical part, I’d be confident to recommend them to a friend.

Please describe your company and your position there.

I’m Naresh Kella, Director at Dhanraj Sugar Pvt. Ltd. Dhanraj Sugar Pvt. Ltd mainly deals in the Sugar Trading business. We manufacture a wide range of products that include Refined Sugar, Crystal Sugar, Icing Sugar, Kathli Sugar, Pharma Sugar, Pulverized Sugar, Demerara Sugar, Sugar Cubes, Natural Brown Sugar, Mineral Brown Sugar, Fondant Icing Sugar, Jaggery Powder, Sugar Sachets, Mishri and many other.

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

With our legacy system, the Administrator was unable to view all the Accounting transactions based on specific factors of trade. Also, we needed more visibility in profitability reports, Product based sales, Month-wise growth, etc. We have many clients who have multiple branch offices, so we wish to keep centralized records of all clients and their transactions.

What were your goals for this project?

A centralized cloud-based system that was person independent and scalable.

How did you select this vendor?

We were recommended Aktiv Software by one of our vendors. Further we held a few meetings and decided to proceed with them.

Describe the project in detail.

Aktiv Software proposed the plan of developing, delivering & Implementing Accounting and CRM Modules for our company. They suggested Odoo (formally known as Open ERP).

Odoo is an open-source ERP that can easily automate all business processes. Being an open-source platform, it is cost-effective and, at the same time, scalable too.

So, the certified team at Aktiv Software successfully designed and delivered the following modules of Odoo:

- Accounting: For every transaction, the purchase and sales account would be associated, and accordingly, the transaction voucher would be generated.

- Fleet Management: Real-Time Fleet Tracking, Vehicle Management, Service/Vehicle Reminders, and Reports & Analytics were facilitated under the development scope.

- Sales: Under the Sales module, Admin can create and manage the client master database. Under these, information fields can be like name, address, city, state, contact details, bank account details, standard payment method (cash or credit), etc.

- Purchase: We mainly had two significant kinds of suppliers, and so they provided a different solution for each of them, as mentioned below. o Sugar traders: Admin/users can create and manage information for all suppliers. Information fields for Sugar traders would be like name, address, city, state, contact details, bank account details, type of trader (mill or trader), bank account details, standard payment method (cash or credit), etc. o Transport companies: Information fields for transport companies would be like name, address, city, state, truck number, truck capacity, driver's name and contact details, bank account details, standard payment method (cash or credit), etc.

- Reports: Based on the logs generated for each transaction or event, they helped us in generating a different kind of stories: o Purchase reports based on supplier, logistics, other overheads. o Accounting Reports o Sales/Customer reports o Profitability: based on client, truck, time, etc.

What was the team composition?

The project team had about five people and would work according to their skills in a particular module. We were assigned a Project manager who guided us throughout the project and was our permanent point of contact.

Can you share any outcomes from the project that demonstrate progress or success?

While it's only a few months after deployment and the custom modules and solution are already helping us with a reduction in errors by more than 60%. Our team is now engaged in value monetizing strategies rather than focusing on manual operations.

How effective was the workflow between your team and theirs?

Compared to other partners we have worked with previously, the project management at Aktiv Software was very smooth as the team always complied with the deadline. We also had a smooth communication process where we used Skype, Zoom, and GitHub for any kind of give and take of information.

What did you find most impressive about this company?

As clients, we have experienced transparency with every team member we have worked with. There is always one middle man who always helps us in understanding technical things. We also were in direct communication with developers (sometimes) as well as a Project manager, which was very helpful, and we felt a sense of reliability.

Are there any areas for improvement?

I would suggest we document and agree on a scope/change before moving ahead with the development.

Please describe your company and your position there.

Infrassist Technologies Pvt. Ltd. gives backend technical support to managed IT Service Providers. As the name suggests, we give IT Infrastructure Assistance to our clients. where we monitor, manage and secure their IT network Infrastructure. I am the Project Delivery Head at Infrassist.

For what projects/services did your company hire Aktiv Software Pvt. Ltd., and what were your goals?

We wanted a custom dashboard set up for the Project Management Tool we use at Infrassist. Our goal was to enable a streamlined workflow and achieve ease of management when it comes to our projects.

How did you select Aktin Software Pvt. Ltd. and what were the deciding factors?

They have experienced developers and they have successfully completed various projects. The collaterals and the case studies shared by the team helped us solidify and finalize their service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Deliverables: A highly customized Project Management Dashboard. Technologies used: Odoo

How many people from the Aktiv Software Pvt. Ltd. team worked with you, and what were their positions?

Two developers along with a project manager and a functional consultant

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The reduced to-and-fro has saved our engineers a lot of time, now that our team gets to view all the information they need at a single glance. The Custom Dashboard designed using Odoo has surely increased productivity and efficiency.

Describe their project management style, including communication tools and timeliness.

The way the project was handled right from the beginning was highly impressive. They were thorough, and professionals and their team knew their work really well. From our side, the major prerequisite was that the entire workflow must be smooth and streamlined. Communication and updates were satisfactory. We were always in touch and constantly updated regarding the project status.

What did you find most impressive or unique about this company?

Punctuality, Professionalism and their technical skills

Are there any areas for improvement or something they could have done differently?

None. We are highly satisfied with the project delivery and the service we received.

Please describe your company and your position there.

Im the CEO of a spanish company called INDAWS that offers ERP Odoo related services (consultancy, development, training, support...)

For what projects/services did your company hire Aktiv Software Pvt. Ltd., and what were your goals?

We hired Aktiv Software to help us with custom developments with Odoo

How did you select Aktiv Software Pvt. Ltd. and what were the deciding factors?

They had wide experience with Odoo and senior developers available, and offered us great felixibility in their services. We wanted dedicated developers to work with us

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aktiv Software offers us developers to work with us in different projects. We create the requirements, and the developer does the programming so that we can test it.

How many people from the vendor's team worked with you, and what were their positions?

1 developer and 1 analyst

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Developer is doing great variaty of tasks, which is allowing us to reduce development times. We are very satisfied with results, so we will be hiring more hours of programming.

Describe their project management style, including communication tools and timelines.

We use or own ERP (Odoo) for task communication and time registry, and we have regular daily communication through Skype. For us it was important to have this regular communication and we are very satisfied with it.

What did you find most impressive or unique about this company?

How fast they can assign new developer, and also the fact that their developers are already experienced and with good skills.

Are there any areas for improvement or something they could have done differently?

As for now we are satisified, maybe we need to improve from both sides the testing phase to be more effective, but this is also from our side to prepare better tests.

Please describe your company and your position there.

We provide Odoo ERP implementation and customisation to our clients, In a multitude of industries across the UK. I am the company Director.

For what projects/services did your company hire Aktiv Software Pvt. Ltd.?

There were various projects that Aktive assisted us on, From new complete bespoke modules to small enhancements to the core system.

What were your goals for this project?

To reduce pressure on our internal resources and enable greater focus on the individual projects.

How did you select this vendor?

They had contacted us directly a couple of years ago and I had meet personally with them on a number of occasions. They came across as a very professional operation.

Describe the project and the services they provided in detail.

We appointed a dedicated developer to work on some of our projects. During the course of the contract the developers were are our disposal and worked on a number of tasks for us. There tasks included developing some completely bespoke modules which needed to integrate with each other and also with existing standard modules. The requirements documents were discussed regularly with there team to meet the end users requirements.

What was the team composition?

They provided a single senior dedicated developer. They were involved in all the steps from concept to delivery of the completed work.

Can you share any information that demonstrates the impact that this project has had on your business?

Having the extra resources to handle the development enabled us to focus on other aspects of the project and the business.

How was project management arranged and how effective was it?

We were in daily contact directly with the developer via Email & Zoom Deadlines were agreed and reviewed as required. The communication was generally very good.

What did you find most impressive about this company?

Throughout the project they were very professional. They were very flexible and understanding regarding requirement changes.

Are there any areas for improvement?

No