AIMDek Technologies

Introduce your business and what you do there.

I’m the founder and CEO of a technology solutions company.

What challenge were you trying to address with AIMDek Technologies?

We were working on a project but didn’t have enough resources, so we hired AIMDek to provide us with external technical resources.

What was the scope of their involvement?

AIMDek provided us with remote resources to work for us on two separate projects. One project was a mobile app that we developed using React, and the other was creating a portal using Java.

What is the team composition?

I first interacted with one of the senior managers from AIMDek, who then connected me with the technical resources.

How did you come to work with AIMDek Technologies?

I found AIMDek through a group of technology companies we were part of.

How much have you invested with them?

We spent around $75,000.

What is the status of this engagement?

We worked together from January 2020–September 2021.

What evidence can you share that demonstrates the impact of the engagement? 

We reviewed the products that AIMDek delivered, and their work met our expectations. 

How did AIMDek Technologies perform from a project management standpoint?

AIMDek performed well; their project management definitely checked all the boxes. We communicated via phone calls, Slack messages, and emails, depending on the urgency of the matter.

What did you find most impressive about them?

AIMDek has very skilled resources who are ready to do the job. Additionally, they have a very good technical training program in place, so they can provide resources for every need.

Are there any areas they could improve?

AIMDek could improve their product management. It would be great if they had a product manager who could make their team even more productive.

Do you have any advice for potential customers?

Go into the project with a very clear scope and make AIMDek aware of your expectations before you engage with them so that they know how much time and effort your project requires.

Introduce your business and what you do there.

We’re an IT company, and I’m the CFO.

What challenge were you trying to address with AIMDek Technologies?

We needed help with developing our internal software and delivering our client’s projects.

What was the scope of their involvement?

AIMDek Technologies mainly works with us in large engagements. If someone hires us to develop a portal such as an employee intranet, they will collaborate with our team to work on it.

They also help us with the QA and development of new features for our own software called Liferay.

What is the team composition?

We currently have around 15 people working with us, but that’s been changing throughout the partnership.

How did you come to work with AIMDek Technologies?

They had experience in Liferay, which is the primary platform that our development is on. We talked to other providers, but AIMDek Technologies was the best fit for us.

How much have you invested with them?

We’ve spent around $700,000 with them so far.

What is the status of this engagement?

We started working together in September 2017, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our Liferay business has grown by 50% since we started working with them; that’s a result of the good quality and professionalism we’ve been getting from AIMDek Technologies.

How did AIMDek Technologies perform from a project management standpoint?

Their responsiveness is one of their strengths in terms of solving staff performance issues. They also book regular checkpoints to ensure that we’re happy with the project, which I appreciate.

What did you find most impressive about them?

The resources and networks they provide are valuable assets. Also, their commitment to client satisfaction and problem-solving stand out from them. 

Are there any areas they could improve?

I don’t think there’s anything they can improve on — it’s been an excellent collaborative partnership. 

Any advice for potential customers?

Have good communication with them.

Introduce your business and what you do there.

I am the director of technology at a service provider for e-commerce businesses. We act as a concierge service for package delivery.

What challenge were you trying to address with AIMDek Technologies?

We wanted to expand our services to include a grocery delivery service, so we engaged AIMDek Technologies to build an iOS application for us.

What was the scope of their involvement?

We brought AIMDek Technologies on to build an iOS application with a Shopify integration, along with a Shopify website, that our customers could use to purchase groceries. Once users placed their orders, they would soon be available at one of our pickup centers because we did not yet offer home delivery.

One of their developers sat in on our daily scrums to provide us with updates. We gave them a code repository and a hosting environment, so all they had to do was submit their code so that we could review it. Much of their work was completed using Swift.

What is the team composition?

A product owner led the engagement from a technical standpoint.

How did you come to work with AIMDek Technologies?

I had worked with a member of their team in the past, so I was already very familiar with their work. We went through a normal proposal process with AIMDek Technologies and a few other companies, but I already had so much more faith in them because of our previous experience working together. With other companies we considered, we wanted to make sure they had a presence in North America, but we made an exception for AIMDek Technologies.

How much have you invested with them?

We spent about $50,000.

What is the status of this engagement?

Our engagement spanned January­–March 2017.

What evidence can you share that demonstrates the impact of the engagement? 

We were thrilled with the final product. Considering how much we paid, what we received was a great value.

How did AIMDek Technologies perform from a project management standpoint?

We communicated efficiently through emails and GoToMeeting, which we used for daily stand-ups. Their team was always willing to put in extra time to address our needs. Whether it was a holiday or a last-minute request, they made sure they brought somebody in to work on what we asked.

What did you find most impressive about them?

They are forward-thinking and client-focused. If I ever came to them with a problem, they identified the root of it and took preventative measures to make sure it didn’t crop up again. I can’t say that all vendors will be as proactive about taking preventative steps.

Are there any areas they could improve?

They clearly have a talented development team, but they could improve by having a stronger business analyst presence to take care of some administrative and documentation duties. They completed those tasks, but they could have used heightened attention to detail on certain things.

Introduce your business and what you do there.

I am currently the CTO of an e-commerce site in Argentina, mostly for wines. We are also opening the site for other products as well. 

What challenge were you trying to address with AIMDek?

We were looking for an experienced developer in a very specific Java framework called Liferay. It was a difficult search, given that it was very specific, and there weren’t many developers experienced with it.

We were looking to develop new features and fix bugs on our platform. There was no specific challenge, but we needed a full-time developer. We used to have a different e-commerce site built using another language and decided to migrate to a new Java framework.

What was the scope of their involvement?

We started working with AIMDek a long time ago, and I don’t remember exactly what we needed to work on initially. Mostly, we wanted to find someone with real experience with this framework, so that he could implement features based on our analysis.

We initially had a full-time developer from AIMDek’s side working 8 hours per day for us, and we did hire additional resources over time. There was one frontend and one backend developer at one point, but, most of the time, we worked with a single person. We currently have a single resource.

They haven’t provided any training for our staff in a formal way, but they’re always open to sharing their knowledge with our own developers.

How did you come to work with AIMDek?

I found them on a freelancing portal, possibly Freelancer.com.

How much have you invested with AIMDek?

We are currently spending around $2,000 per month on their services. The workflow has always been steady.

What is the status of this engagement?

We started working with AIMDek in November 2014, and the collaboration is ongoing.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have 40,000 monthly page views, across 14,000 sessions on the site. We can’t specifically attribute any sales to them, but, in terms of uptime, AIMDek has helped a lot by maintaining our servers. They don’t have any specific tasks, but, once we need them, they will be there to help.

How did AIMDek perform from a project management standpoint?

Their performance is good. The team is responsible and they know what they’re doing. We’re using Agile methodology, specifically Scrum, and usually have a daily call which can last anywhere from 10 to 20 minutes, depending on the case. If we need to have additional contact through the day, we will use Skype.

Responsiveness is one of the reasons we’ve stuck with AIMDek for such a long period of time. They have always met our expectations, they’re responsible, and they know what they’re doing.

What did you find most impressive about AIMDek?

Our project, as I’ve explained, required people with deep knowledge of the framework. Their technical expertise is one of the things which helped us a lot, and the collaboration with AIMDek has been very positive for us.

Are there any areas AIMDek could improve?

We have been satisfied in our way of working, but it would be good for us to have meetings with AIMDek’s management more frequently. This is not something we’ve asked for, and, if we do, we will definitely have it. We simply keep in contact with the developer, and the approach has been working well, but it would also be helpful to have more meetings with the managers.

What tips or recommendations could you share that might increase the likelihood of success with AIMDek?

I would simply say that they’re experts at what they do. AIMDek is a serious company, and we are very satisfied with the work. When I started using Abhed Dekavadiya, their director, and his team, my aim was to only use them for a few weeks or months, have a few things done, and move on, but they’ve proved that they have the expertise, and are a very responsive company. We have kept this relationship for almost 3 years.

We aren’t partners in any way but they are providing us a good service, and we’re satisfied with it. The idea is to keep using them for as long as we need them.

Please describe your company and your position there.

I am the owner of the company.

For what projects/services did your company hire AIMDek Technologies, and what were your goals?

A professional website needed to be created that is eye catching, suits the needs of the target audience and maintainable.

How did you select this vendor and what were the deciding factors?

Pragmatic and clear approach, technical capabilities, time to market and cost effectiveness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick off to discuss the goals, activities and planning. Weekly calls to discuss the wireframes, designs and marketing materials. Used wordpress to develop and content management.

How many people from the vendor's team worked with you, and what were their positions?

Designer and a frontend developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased traffic on the site and number of complements from the clients on the look and feel, each to understand the offered services.

Describe their project management style, including communication tools and timeliness.

Proper delegation of work and a SPOC for communication.

What did you find most impressive or unique about this company?

We were impressed with their good communication, clear direction, and project handling.

Are there any areas for improvement or something they could have done differently?

We faced some issues in the first launched, however they were properly resolved and timely deployed.

Please describe your company and your position there.

President

For what projects/services did your company hire AIMDek Technologies?

To implement MS Dyamics CRM

How did you select this vendor and what were the deciding factors?

We searched for all available suppliers and requested MS to provide a suitable candidate

Describe the project in detail and walk through the stages of the project.

Transferring all our OUTLOOK data over to MS Dynamics & modifying to meet our specific needs. Training our staff to use it and assisting in implementing a Telephony system that integrates with DYNAMICS

How many resources from the vendor's team worked with you, and what were their positions?

2

Can you share any outcomes from the project that demonstrate progress or success?

The project has been successfully implemented and now we are trying to establish the requirements for the next phase.

How effective was the workflow between your team and theirs?

Very Good. We used weekly meetings to track all issues. All open items were adequately addressed.

What did you find most impressive or unique about this company?

They were very cooperative, and all issues were addressed promptly.

Are there any areas for improvement or something they could have done differently?

Conversion of data had to be redone. This could have been avoided by better planning.