Agency Jet

Introduce your business and what you do there.

I’m the co-owner of Porch Box. We make hand-built, customized wooden boxes for home deliveries, storage, and contactless pickup.

What challenge were you trying to address with Agency Jet?

We’d been doing our own SEO for about five years and partnered with Agency Jet to turn our steady growth over that span into rapid growth.

What was the scope of their involvement?

They’ve been helping us improve our Google rankings. We focus on 19 keywords and phrases to bring up our organic traffic. They determined these through a mixture of their own research and the brief we provided them. Specific techniques include blog writing, backend SEO, backlinking, and article marketing.

Each time they suggest something, I review their draft and then they implement my feedback. Over the course of working together, as they’ve learned my preferences, I’ve made fewer and fewer edits.

What is the team composition?

We upgraded our plan in the middle of this year, going from four to six SEO experts, and it’s been great. Colby (Partner and Director of Client Strategy) is my main point of contact.

How did you come to work with Agency Jet?

A friend of mine had worked with them, and Colby was very down to earth. I knew right away that I wanted to work with him.

How much have you invested with them?

We’ve spent around $32,000 to date.

What is the status of this engagement?

We’ve been working together since January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

Everything they say is very helpful, and our visibility keeps going up.

In terms of metrics, 27 keywords have improved against benchmarks, and tons are ranking on the first and second page. Our business has grown by 150%, impressions have grown by 80%, and 99% of our traffic is brand new users. We’re confident in what Agency Jet has done to give us a steady increase nearly every week. It’s turned into our best YoY growth period so far.

How did Agency Jet perform from a project management standpoint?

We have a monthly call with Colby where he walks me through progress, reports, and the focus and successes of each campaign, as well as any areas to tweak. Because I’m new to SEO, he educates me, and he’s such a great communicator that he always finds the perfect reference or metaphor to help me understand.

Agency Jet is on time to calls and even records them so anyone in my organization can tune in. We communicate over Basecamp, texts, and emails, though we try not to bother each other too much.

Colby is very responsive, and if something needs to be attended to quickly, we can connect. He always asks before doing anything because he understands how much what is out there matters to us as a small business. He’s very straightforward, realistic, and honest.

What did you find most impressive about them?

They made it clear that this was my website and that they were on my team — focused on my success.

Agency Jet has a wealth of experience working with small to large business that they bring to bear for their clients. They know what works and how to make it happen; our success is a large part of theirs. I wanted to do this review because of how phenomenal they are.

Are there any areas they could improve?

I wish we could meet more than once a month, but I’m glad the calls are recorded so I can go back. If I don’t got to everything I want to during those calls, I can ask questions outside of that and I’ll receive a response in 24 hours. They’re very present in those hour-long calls though; there’s no time wasted.

Do you have any advice for potential customers?

Be prepared and go in with an attitude of curiosity. Let them do what they’re good at. If something isn’t working or if something isn’t a good fit, then they’ll change it.

Please describe your company and your position there.

I am the Director of Marketing and all things Digital for a 50+ year old Industrial Pump and Mechanical Contracting company in New Jersey. We service municipal, commercial and industrial firms in NJ, NY, CT and Pennsylvania.

For what projects/services did your company hire Agency Jet, and what were your goals?

Our organic search performance (ranking) was underperforming relative to the depth and breadth of our service, history and reputation. While we were happy with the look and functionality of our website we knew there were structural issues that were hurting performance that were beyond our scope of knowledge to address and fix.

How did you select this vendor and what were the deciding factors?

After researching a number of Agencies in the SEO space we invited 3 to meet and present via Zoom. Agency Jet provided a 20+ page assessment of our digital footprint and website build and clearly did the most homework and research in an effort to win our business. Darren, Julie and Colby were very easy to engage with and they listened to our challenges which led to more productive follow-up calls. They beat their competition with extensive industry knowledge, experience, enthusiasm and strong commitment to 100% White Hat SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The heavy lifting started right away with the Agency Jet strategy document which provided a clear path to choosing our most important keywords and content topics. There was no waste or canned questions in this request. It was specific to the information gained during the pitch process so we were working efficiently from the very start. We were able to track progress and see our strategy come to life immediately through their user friendly and proprietary dashboard.

After the keywords were established we provided content topics for Agency Jet to publish on-site and also distribute to relevant third party websites. While the team needed our initial input on Keywords and Content, they also were also able to start fixing our backend immediately based on their own knowledge and experience.

How many people from the vendor's team worked with you, and what were their positions?

Darren (Owner) has been involved from the start and we are confident we can pick up the phone at anytime and he would know the status of our account. He provided an exceptional team which includes a Project Manager, Client Strategist and Director of Client Strategy. Those are our main points of contact that direct a larger team on the backend. They also have a very responsive Finance Department to handle any invoice or payment questions.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hired Agency Jet to increase website leads and they are delivering on that with double digit increases via Organic Search vs. any prior time period we compare to. We also have fresh content on our website in the form of blog posts and re-writes of previous content. We have seen a measurable lift in Organic Search Traffic which we track on multiple data points through the use of Google Analytics.

Describe their project management style, including communication tools and timeliness.

We are a demanding client and the team does a very good job at providing clear deliverables and meeting deadlines. We have a regularly scheduled project status meeting that is attended by all the team members mentioned above. The dashboard often answers the daily questions and they are extremely quick to respond to phone calls and emails. They also provide video/screenshot answers via email which enhances the sharing of information.

What did you find most impressive or unique about this company?

This is a smart group of people. We have been very impressed with their ability to produce content on complex subject matters that are new to the team. They bring a genuine interest and enthusiasm in learning not just our challenges but how our business and industry operates as a whole. This might seem like an obvious requirement (and not very unique) but it has to be real to sustain itself over months and years.

Are there any areas for improvement or something they could have done differently?

Agency Jet has such a deep offering of services and expertise. As a client I want to make sure I am not missing out on any opportunity that I might not know exists. I want to know that I have been offered everything that will help my business and increase leads. That might be happening organically but a specific meeting and agenda to discuss new services will be my recommendation to them.

Introduce your business and what you do there.

I'm the president of a payroll processing firm in the Twin Cities area. 

What challenge were you trying to address with Agency Jet?

We needed help with our digital marketing efforts. We were trying to improve our Google search engine rankings to increase our clients. We were looking for someone to update our website and build us an SEO strategy.

What was the scope of their involvement?

First, Agency Jet went through a free assessment of what our digital footprint looked like, and they presented areas for improvement. They provided a lot of helpful information before we even committed to anything.

From there, we hired Agency Jet to build our digital marketing strategy with the end goal of increasing our market share. They presented keywords that we could target within our industry, and they showed us their process on how we could accomplish our goals. They put out a game plan on how we could improve our online presence. 

After that, we have implemented Agency Jet’s strategy. Every month, they meet with our team and present their progress — it’s a results-driven campaign. We can see our metrics improving weekly and monthly, and we know where we stand and how we can improve throughout the process. 

What is the team composition?

I’ve worked with Darrin (Founder) and Colby (Lead Project Manager), the main point of contact. 

Additionally, 3–4 other people are present on our monthly calls, and they support us in the background. They implement changes on our website and provide recommendations on how to improve it. They also explain our Google Analytics metrics and suggest ways to improve a particular keyword ranking. 

How did you come to work with Agency Jet?

I found Agency Jet through Google search; I put keywords for digital marketing and SEO, and they continue to pop up. Since that was what I wanted to accomplish, it was a sign that Agency Jet knew what they were doing, so I hired them.

How much have you invested with them?

We have spent roughly $25,000.

What is the status of this engagement?

We started working together in December 2020, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Because of our weekly meetings, I know where we rank for the keywords we’re targeting. Our rankings have improved ever since Agency Jet conducted their initial assessment. We have more than 100 industry-relevant phrases on the first page of Google. 

I can’t argue with the positive results of their work, especially if I compared where we were at the beginning and where we're sitting right now. I can search for our keywords, and they’re really on the first page — Agency Jet is not hiding anything, and we’re paying to see improvement. They've done everything I've asked them to do. 

How did Agency Jet perform from a project management standpoint?

Agency Jet has a project management system in place, and we communicate via email. Every day, I get a list of items that we talked about the other day, and every week I’m receiving updates on our progress for the keywords we’re targeting. 

What did you find most impressive about them?

Agency Jet’s communication skills are phenomenal. They're always available, and they do a great job answering my questions. Additionally, they are excellent at explaining technicalities, which is helpful because I’m only starting to understand digital marketing. They've done everything they promised they would do. 

Are there any areas they could improve?

I honestly can't think of anything. Agency Jet has been transparent and truthful about everything that's happened so far, so we continue to use them.

Please describe your company and your position there.

I am the Marketing Manager for Berger Allied Moving & Storage, a national relocation, warehousing and logistics company. One of the main responsibilities of my role is managing the company's SEO and online reputation efforts.

For what projects/services did your company hire Agency Jet, and what were your goals?

We originally hired Agency Jet one year ago for two simultaneous projects: a national SEO campaign and IT services for our website. Our goals were to increase our online footprint, as well as to update and optimize our website for speed and security. Since then we have increased our campaign spend, and plan to incorporate local campaigns into our strategy for our 16 nationwide locations.

How did you select this vendor and what were the deciding factors?

Agency Jet was referred to us by our Director of Information Technology. We interviewed their team, along with two other SEO providers, and chose them for two specific reasons.

• Their mission is to provide transparency, ongoing education and results to their clients. That really spoke to us, as we weren't getting that with previous SEO providers.
• Immediately there was great rapport with their team. They were excited and energetic. We knew they would be a great fit and a great team to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our campaign began with comprehensive research and development completed by Agency Jet, and an informational questionnaire completed by the team here at Berger. Once those initial tasks were finished, we met with the Agency Jet team several times to discuss/learn about our campaign strategy.

We worked together to determine keywords and mapping, content strategy, backlink analysis, mobile-friendly design, broken links and other sitemap issues, local listings, schema, lead tracking, Google Analytics and so much more. Our campaign came with a long list of deliverables such as content and articles, videos and voiceovers, infographics, blogs and a variety of reporting, all while being taught the reason behind the strategy.

How many people from the vendor's team worked with you, and what were their positions?

We have been paired with Colby, an absolute rock-star of a Lead Project Manager who we meet with monthly to go over strategy and success. We also regularly speak with Darrin, the CEO of Agency Jet, on our monthly calls, as well as Artem who is a Client Strategist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every time we meet with Agency Jet, we are excited to talk about new achievements and milestones. Our organic traffic has improved, phone calls to our business have increased, and several of our keywords have even made it to the first page of Google which is exciting as we've never experienced that in the past.

Describe their project management style, including communication tools and timeliness.

We have virtual meetings with Agency Jet on a monthly basis. That time together is spent discussing trends, learning about SEO, going over reports and analytics, and talking about next steps. Our day-to-day communication is hosted through Basecamp, and our lead project manager is always quick to respond, answer questions and provide proofs for new content or other various campaign items. So quick, in fact, that he keeps us on our toes!

What did you find most impressive or unique about this company?

The most impressive and unique thing that Agency Jet does is educate their clients about SEO throughout the time spent with them. Every time we complete a monthly virtual meeting, I've learned something new. Previous SEO companies had a "set it and forget it" feel. We never really knew what we were paying for and we came out of meetings feeling confused and unsure. With Agency Jet, their honesty and transparency is fantastic. We come out of our meetings feeling confident and comfortable with our choice in partnership.

Are there any areas for improvement or something they could have done differently?

If there is any area for improvement, it would be on our side. Agency Jet works so quickly and efficiently - I wish we could keep up with them!

Introduce your business and what you do there.

I’m the owner of a floristry company that does weddings, large events, and local deliveries.

What challenge were you trying to address with Agency Jet?

We needed help with SEO and web development. We created our website ourselves and everyone loved it. We couldn’t get customers to the website to drive sales.

What was the scope of their involvement?

Agency Jet works on SEO for our site. They also work on our Facebook and Instagram accounts to make sure everything talks to each other. The team performs keyword research, content optimization, and backlinking. Additionally, they fixed a lot of issues that were preventing my site from being recognized by Google.

What is the team composition?

Colby (Lead Project Manager) is my main point of contact. I also work with Darrin (CEO) and few others. 

How did you come to work with Agency Jet?

I did a search for SEO companies. I chose Agency Jet because I wanted a company that had their prices and packages on their website. I was tired of playing the game of people calling me and trying to negotiate pricing. Agency Jet also seemed very reputable.

How much have you invested with them?

We’ve spent $8,000 so far.

What is the status of this engagement?

We started working together in January 2021, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Agency Jet gives me weekly reports on my website and where it’s at with Google rankings. They also tell me how many backlinks they’re putting in and what they’re changing. I can see exactly what’s going on week by week. I’ve seen a huge growth in sales, which I attribute to them.

How did Agency Jet perform from a project management standpoint?

We use Basecamp for project management. We also have video conferencing calls as well.

What did you find most impressive about them?

They’re really out to teach us, not just do the work for us. That’s important to me because of our current situation; we got a grant to do this SEO work because we typically work on weddings, which aren’t happening because of COVID-19. I knew I was going to get a grant for six months of help. After that, we probably wouldn’t have enough money to continue for the next six months until our sales increased.

I wanted a company where I could pay for six months, take 5–6 months off, and finally return. Agency Jet is great about teaching me and letting me know that I own everything they do. Once I go without using them for a few months, I’ll still have everything they’ve done.

Are there any areas they could improve?

No, I can’t think of anything. Everything they do is amazing.

Do you have any advice for potential customers?

My advice is to do your research on SEO companies beforehand. I knew Agency Jet was a good SEO company because I’ve talked to so many bad ones. Be prepared to work with them and set aside the time to utilize their service. They’re very fast and efficient.

Introduce your business and what you do there.

Tile This is a tile tools retailer that sells anything you could ever need for tiles, grout, and more. I’m on the sales and marketing side of things, working directly with Agency Jet on our website.

What challenge were you trying to address with Agency Jet?

About last summer in 2019, we restarted our website from scratch and needed somebody to help us get people to our website. Agency Jet took the lead, and it’s definitely paid off.

What was the scope of their involvement? 

Agency Jet is responsible for streamlining our SEO to attract more site traffic. They do web pages, videos, and slideshows for us in addition to collaborating on keyword research. They even make sure that we have good backlinks to our website. Anything that we could think of short of PPC, they’ve done. 

Currently, they’re doing an audit of our WordPress site to check its usability. We’re then going to work on revamping our site, getting in the final details to make the UX all the better.

What is the team composition? 

Our outsourced accountant recommended Agency Jet to us. They’d worked with some of her other clients in the past, and all had been good reviews.

How did you come to work with Agency Jet?

I work directly with Colby (Director of Client Strategy). He acts as our project manager and takes care of everything 95% of the time. Once in a while, I’ll interact with Darrin (CEO), too.

How much have you invested with them?

We pay around $4,000 per month, which totals over $50,000 so far.

What is the status of this engagement?

We got everything squared away and started in October 2019, and it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

The number of people going to our website has gone up tenfold compared to last year, which is much higher. Sales have also increased, though not necessarily as high as we’d like to see. That part is on us. Agency Jet has told us that they can lead the traffic here, but it’s up to us to really capture it. I’m a one-man team at the moment, so that capturing processes has gotten pushed to the back burner for now.

As for the website itself, I’ve gotten some really good feedback from customers about how the website looks, and other employees have said the same.

How did Agency Jet perform from a project management standpoint?

They’re terrific. The team is on top of everything — sometimes to the point where I wonder if it’s necessary! We started off with Basecamp to talk with each other. After I had issues with it, we switched to emailing back and forth. They’ve done a great job since of keeping up to date on tasks.

What did you find most impressive about them?

I’d absolutely say it’s how on top of things they are. That’s the biggest compliment that I can give them.

Are there any areas they could improve?

No, there’s nothing really to say. When it comes to Agency Jet, they’ve filled every void that we were missing from our previous service providers.

Do you have any advice for potential customers?

Just do it. It’s a big investment overall, but it’s totally worth it because you get a company that’s going to work with you. They’re not going to work for you nor do anything without you. But they’ll keep you in the loop 100% of the time. There’s not one thing that you don’t have a say in because they’ll run everything past you.

Introduce your business and what you do there.

I’m the owner of Danleee Medical Products. We sell medical supplies nationally and internationally. Although we specialize in cardiology, we essentially sell any supplies found in a doctor’s office.

What challenge were you trying to address with Agency Jet?

We wanted to drive more traffic to our website and needed a partner to take a fresh look at it to give us ideas.

What was the scope of their involvement?

We brought Agency Jet on board to help increase our current website’s traffic and rankings. We initially contracted them to work on 25 keywords but then increased their focus to 50 words. After we gave them the words and phrases for which we wanted to rank, they researched them and came back to us with a list of our competitors’ rankings. That clarified our keyword strategy, which their team continues to execute. Their team writes blogs and creates videos for us too.

What is the team composition?

I work with Darrin (Owner) but my contact’s Colby (Director of Client Strategy). He directs his team based on our phone calls and meetings.

How did you come to work with Agency Jet?

We hired another company to redesign our website, and they recommended Agency Jet to us. We had a couple of calls with their team and then decided to give them a try. I was initially hesitant because their services were expensive, and I previously dealt with SEO companies that charged thousands of dollars a month but didn’t explain how that money was spent. However, Agency Jet was transparent.

How much have you invested with them?

We spend a little over $3,000 a month on their services.

What is the status of this engagement?

We began working with them around April 2019 and continue to work with them.

What evidence can you share that demonstrates the impact of the engagement? 

Agency Jet increased our rankings for almost all of our keywords. For at least half of the 50 keywords, we’re in the 1st–3rd position. Although they’re more expensive than I initially anticipated, their work is worth its weight in gold.

Last year, we did about $300,000 in online sales through our website. So far this year, we’ve done almost $800,000 in online sales. As we’re in a pandemic, that increase isn’t exclusively attributable to Agency Jet’s work.

It’s phenomenal to see how their team is able to generate so much traffic because our website is quite antiquated. We recently had a call with Colby and our website design vendor. Colby’s helping us to design the website properly for SEO purposes and isn’t charging us extra. Agency Jet is just excited to see us grow.

How did Agency Jet perform from a project management standpoint?

They’re transparent. Every month, we have a phone call when their team reviews our rankings. After we end the call, I know exactly where we stand. I know how we’re ranking compared to our competitors and how we need to improve. They give us a lot of insight. Working with them is a great experience.

Their team’s respectful of my time but also keep us moving forward so that we can get results. When they write a blog or create a video, they email me the content asking for approval. If their team doesn’t hear from me within a few days, they’ll follow up with another email.

What did you find most impressive about them?

I’m most impressed by their transparency. I previously worked with two different SEO companies and paid thousands of dollars a month but never saw results or heard from them again.

When people ask about our relationship, I refer to Agency Jet as our external marketing team. Their team’s a part of my team. I can call them anytime, and they’re always there. Agency Jet wants to see us succeed and grow.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Think about them as part of your team. You don’t have to worry about them. Give them the information that they need and then trust them to do their job. They’ll do their job and prove it to you.

Introduce your business and what you do there.

We’re Jen-Ter Technologies. We make heaters for a variety of different industries — from food service to medical institutions.

What challenge were you trying to address with Agency Jet?

We saw the evolution of business from the days of salespeople to the Internet. That way of business is only expected to expand. COVID-19 hit, which ground all in-person sales meetings to a halt.

What was the scope of their involvement?

We simultaneously pursue SEO and website development initiatives. Our existing website wasn’t on a friendly platform. We’re about halfway through fixing our website and launching a new one on WordPress.

They’re also managing SEO campaigns on the website. Their team started by looking at our competitors and assessing their keywords. They also assessed our website and fixed it to be more SEO-friendly. Their team then went after our keywords.

What is the team composition?

They have about 20 people on their team. During our initial consultation, we talked with Darrin (Owner). Our project manager’s Colby (Director of Client Strategy) and Paul (Co-Founder) works on the website development with another team member.

How did you come to work with Agency Jet?

We found them through Clutch but also used various different services to create a list of possible vendors. We narrowed our choices to five different digital marketing service providers. We interviewed them and held initial consultations. Agency Jet provided the best consultation by far. They educated us and showed how their team could help us.

How much have you invested with them?

We’ve spent between $10,000–$15,000 on their services so far.

What is the status of this engagement?

We started our ongoing partnership in May 2020.

What evidence can you share that demonstrates the impact of the engagement? 

I’ve received new inquiries from new companies. Before working with Agency Jet, we weren’t even in the top 100 results for keyword searches. We’re now one of the either top 10 or top five results. For a few keywords, we're number one.

Their team also updated our security certificate After that, we immediately received more calls and engagement. It’s hard to fully quantify the results at this time because aspects of the project have long development cycles.

How did Agency Jet perform from a project management standpoint?

We have a monthly meeting. Their team’s always on top of deadlines and coordinates projects well.

What did you find most impressive about them?

Agency Jet shows us the inner workings of their strategies. They educate us and encourage us to learn about digital marketing rather than asking us to simply trust them.

Are there any areas they could improve?

No, not at this time. We’re just waiting to launch our new website.

Do you have any advice for potential customers?

It’s important to stay on top of your responsibilities and keep up with them to get results.

Introduce your business and what you do there.

Pro Roller manufactures painting tools to retailers on the industrial side, such as two-step distributors, paint sellers, and industrial coating businesses. In my position, I oversee the company’s sales and head our new business acquisition efforts.

What challenge were you trying to address with Agency Jet?

We wanted to grow our brand as far as getting our name out there to let people know about our products. It was about creating demand for our products through both the consumer and different storefronts.

What was the scope of their involvement? 

Agency Jet helps us with our digital marketing and brand awareness. They started out with our SEO, identifying the right keywords to best get our blogs and content out there. Colby (Lead Project Manager) and his team are responsible for making our content more discoverable. He follows up with me regularly to go over reports on our ranking improvements.

The other side of the project involves refreshing our website. Artem (Client Strategist) is not only updating the look of our brand but also ensuring that we have a responsive design. Currently, his team is coming up with new ideas on the general design and content layout.

What is the team composition? 

I work with two main people. Colby knows so much about the SEO side and is always very responsive. He’ll stay on top of our campaigns to keep us on task, which makes things easier for me. If I miss something, I know that he’ll revisit the item to get it done.

Then there’s Artem who manages the web development process. It’s been a crazy year on our end as far as business goes, so we don’t always have the time to submit the content that they need. In those cases, Artem will reach out so that we can stay organized.

How did you come to work with Agency Jet?

We’d talked to a few other companies before Agency Jet reached out to us. Out of all of them, they seemed to be the most on top of everything. Their services were comprehensive, too. They offered different services that built upon the other.

I dealt with Darrin (CEO) initially, who was easy to work with. He was great at laying out his vision of our growth and took the time to call us about his ideas. I could tell that he’d done his homework on us. He was tying in a lot from his past experience to outline a growth plan for us.

Ultimately, I felt that Agency Jet was a good fit because we could tell them what we wanted to do and have them take the reins. They proved that they would continue to stay in touch with us as we went through our projects.

How much have you invested with them?

It’s around $70,000.

What is the status of this engagement?

We kicked off the engagement in September 2017, and we’re still working with them for SEO. The site will go live somewhere around December 2020.

What evidence can you share that demonstrates the impact of the engagement?

We’ve certainly gained new accounts that have found us through digital searches. According to our reports, searches have gone up significantly for specific products and keywords, and people are staying longer on our web pages rather than just bouncing off.

How did Agency Jet perform from a project management standpoint?

The overall communication and timeliness are really good. Agency Jet stays on top of their projects and will follow up if they don’t hear back from me. This year has been unusually hectic for us, so I haven’t always gotten them the information that they needed, but I don’t have to worry about them. They’ll call or email me so that they can hit their deadlines.

What did you find most impressive about them?

Agency Jet has a lot of good ideas on how to execute. If you give them a direction to go in, they’ll run with it. They’re not like other agencies that only do as they’re told. Rather, they use their past experience to come up with creative solutions and achieve results.

Are there any areas they could improve?

No, I don’t have any drawbacks for them at this point.

Do you have any advice for potential customers?

Think over what you want to get out of the partnership and give them as much information to work with as possible. Having a clear understanding of your vision allows them to figure things out on their end, and they’re open to your suggestions as well. That’s what makes them so easy to work with. 

You don’t have to do everything that they say, but be open to their advice. If you say that you’d like to hold off on something, they’ll be fine with that because they’re looking at the long game.

Introduce your business and what you do there.

We’re an industrial equipment company. My position is inside sales and marketing.

What challenge were you trying to address with Agency Jet?

We were trying to improve our SEO efforts and our website.

What was the scope of their involvement?

Agency Jet helped us a lot with our SEO. The team created content which would be published consistently, and they gave us a range of keyword options. Based on which keywords we chose, they gave us several pointers. 

They also gave us feedback on how we could improve our website. 

What is the team composition?

I had about two or three direct points of contact, but it’s my understanding that there were a handful of people working on the project in the background. 

How did you come to work with Agency Jet?

I was doing research on SEO, and I downloaded some of their content. They reached out to me, and based on the other companies I spoke with, they seemed the most professional, most willing to help, and most willing to educate us.

How much have you invested with them?

The total cost was about $12,000.

What is the status of this engagement?

We worked together from January–August 2019.

What evidence can you share that demonstrates the impact of the engagement? 

Even though we’re not actively working with Agency Jet right now, we still have one or two pages ranking on page one thanks to the keywords they helped us choose. They’ve definitely helped our business.

How did Agency Jet perform from a project management standpoint?

They were excellent. They were always on time and had everything ready to go. Agency Jet does a great job of connecting with their clients and providing good project management. 

What did you find most impressive about them?

Agency Jet has a very well-educated staff. Anytime I’d ask a question, they did an excellent job of providing education or resources to help me understand. If it was something they didn’t know off the top of their head, they were willing to do the research.

They were also very timely, and they did a great job of staying on top of me to make sure I was getting them everything they needed. 

Are there any areas they could improve?

No, I don’t have any complaints.

Do you have any advice for potential customers?

When we worked with Agency Jet, we were in a position where we didn’t have a great website. If you have a strong site, you’ll get more bang for your buck.