Affle Enterprise

Please describe your company and your position there.

Spectra aims to create success for people through excellence in internet services. We assist businesses and individuals in moving ahead and hitting their goals through our end-to-end optical fiber network capable of delivering India’s Fastest Internet speeds up to 1 Gbps for every home and up to 10 Gbps for every business.

By offering cutting-edge futuristic technology at affordable prices to consumers across Delhi/NCR, Bangalore, Mumbai, Pune, and Chennai, Spectra is set to revolutionize the Internet experience in India.

It’s the dawn of a new internet era, an era that will #MakeLifeBetter and revolutionize the way you chat, watch, listen, think, work, and collaborate. I'm working as Sr. Manager IT and handling all the software developments happening to automate our individual and corporate user's interaction with us.

For what projects/services did your company hire Affle Enterprise?

We chose Affle Enterprise to develop My Spectra Selfcare app and helped us move offline to online and increase our reach to users. We are still working with Affle Enterprise to enhance and automate other areas including internal as well as external processes.

What were your goals for this project?

We partnered with Affle Enterprise to develop a one-stop self-care app named My Spectra for both iOS & Android platforms, where users can check usage, view and pay bills, create & track service requests, modify their account, etc.

They have done a remarkable job by developing this platform in stringent timelines without compromise on quality. In short, It was a great project from top to bottom & Affle Enterprise met all our expectations & We highly recommend them.

How did you select Affle Enterprise?

Recommended by an existing partner of ours.

Describe the project in detail.

The project was to develop My Spectra Selfcare App for our customers that allows them to make their internet recharge/bill payment online. We have individual as well as corporate users and the app allows all of them to manage their profile, keep track of data usage, raise a service request/report an issue, manage family users, etc.

What was the team composition?

Initially, we were assigned a Sr. Project Manager to understand & support us and serve as the main point of contact throughout the project development and completion. We started with the analysis phase where a Sr. Business Analysis was assigned on the project to detail and finalise our requirement, the BA helped us a lot with her valuable suggestions to automate the process. Followed by 1 Designer, 1 UI/UX expert, 2-2 frontend-backend developers and 1 Testing Engineer.

Can you share any outcomes from the project that demonstrate progress or success?

Within 3 months of application launch our revenue started increasing considering new user acquisition as well as cross selling to existing users. We received good review/rating on Google and Apple play store for usability of the application.

How effective was the workflow between your team and theirs?

The project manager assigned was easy to communicate with and provided us frequent updates. We received valuable suggestions on the application in weekly calls. The communication with the Affle Enterprise team was flawless. We used Zoom to connect for online calls and WhatsApp for quick communications.

What did you find most impressive about this company?

We found the right partner in Affle for our self-serving app – My Spectra. Affle brought in a sense of commitment & made the project their own. Great enthusiasm and technical prowess was shown by the team, in bringing the people with the right skillset into the project. Project planning, agile approach and clear project objective made Affle natural extension to our IT Team and to our purpose of #MakeLifeBetter

Are there any areas for improvement?

We are highly satisfied with the final product and the time Affle Enterprise took to deliver the project. KEEP UP THE GOOD WORK.

Please describe your company and your position there.

I am heading the VAS Application Development department in DishTV India Limited Asia's largest Direct to Home Entertainment Company. DishTV is the pioneer when it comes to digital entertainment. The innovative offerings and revolutionary features of DishTV have earned it a prestigious place of being World’s third largest DTH company.

For what projects/services did your company hire Affle Enterprise?

OTT Projects, Hybrid Box Development

What were your goals for this project?

To Launch 2 new boxes one Linux and other Android as per managements deadlines.

How did you select this vendor?

It is one of the best company interms of project delivery and handeling such projects.

Describe the project and the services they provided in detail.

Development of OTT services across various platforms. Design & development & eve3n management of the Backend

What was the team composition?

4 persons

Can you share any information that demonstrates the impact that this project has had on your business?

It was the critical task of launching customised OTT products on time & we did them sucessfully by launching the best offerings to our customers in terms of product and content. Launch of Magic Stick Launch of Smart Hub Launch of Smart Kit with Alexa

How was project management arranged and how effective was it?

Most of the management was in my hands but the way the team worked in collaboration, it is just too good. Most of the tasks were completed on time and with minimal error ratio.

What did you find most impressive about this company?

The quality of manpower that they have is just awesome.

Are there any areas for improvement?

Very less area of improvement but still would like to have regular meetup sessions with the seniors for showing the other products / services that they can offer.

Please describe your company and your position there.

Our company is one of the top 5 generics drug manufacturers in the world and has 40+ manufacturing facilities spanning across 10+ countries and serving 100+ markets.

I am a Manager in the Process Improvement & IT Division and am responsible for technology solutions implementation & digitization of processes

For what projects/services did your company hire Affle Enterprise?

Since our company is a Pharmaceutical company, performance monitoring of manufacturing processes and personnel at our manufacturing facilities on a daily basis to capture plan vs. actual on a granular level and growing up the hierarchy was crucial to us.

We needed mobile application expertise to help us design & build the application as processes in plants had many complexities which were dynamic too.

Also, since we have a huge employee strength, we needed a mobile travel-desk application through which our employees can book tickets and manage travel itineraries. This application was managed by another colleague of mine.

What were your goals for this project?

We wanted to track the plan vs. actual on a daily basis so that we could identify the bottleneck processes and also have a transparent mechanism to measure the performance of plant operators to reward the top performers.

We wanted the application to be very light and easy to use as it needs to be used on a daily basis in remote-locations in a plant and also host it on cloud.

How did you select this vendor?

The vendor was already chosen when I took the project. They were gathering requirements by making plant visits to understand the As-Is processes.

I took over the project in Apr ’17 when we were designing the scope, architecture and the flow of application.

Describe the project in detail.

Before we finalized the scope and architecture of the application, we made multiple visits to multiple manufacturing sites to understand the nuances in each facility and the application being robust enough to fit all needs.

As the processes were different, we built an application that was most complex.

We initially piloted in one of our plants in a site for 2 months to gain user-feedback, address any technical challenges, and motivate the users to use it on a daily basis.

On successful usage for 2-3 months, we rolled it out to other plants in the site and are about to deploy it to other sites, post few modifications. We have built reports and dashboards to measure and track the metrics, which have been very fruitful.

What was the team composition?

The team from the vendor had a Project Manager who was looking into the project full-time and Project Lead who was managing it over-all.

The core-team composed of developers and quality testing resource who were working off-site and a lead developer who travelled with us for plant visits.

Can you share any outcomes from the project that demonstrate progress or success?

2-3 months into the roll-out of the application across a site, we were able to identify the key drivers and performers of the month through a validated process which helped improve morale among the plant users.

The reports helped plants identify deviations from the plan and drill down to the root cause. Currently, all users at the plant are aware of their daily tasks, which goes up the hierarchy and constitutes of the monthly plant level plan vs. actual.

This has given more visibility to the plant heads of the actuals.

How effective was the workflow between your team and theirs?

We had weekly status calls with the Project Manager and frequented plant visits and face-to-face meetings to ensure every detail was captured.

The team was supportive and patient enough to configure the application to the dynamic complexities that arose during the implementation phase.

What did you find most impressive about this company?

The way they patiently handled the changes in the application design was impressive. They are technically sound and have good understanding of the system and our proposed design.

So, when they configured, they accounted for all the scenarios which saved lot of re-work.

Are there any areas for improvement?

We would have been happier if we had enough time to enhance more dashboards, but given the time constraints, we are much happier with their quality of work than rushing up to finish complex dashboards.

Please describe your company and your position there.

I'm associated as a manager of one of India's leading Indian conglomerate which operates business sectors like healthcare, hospitality, finance, infrastructure & housing.

For what projects/services did your company hire Affle Enterprise?

We wanted to develop a self-care application for users wherein they can check their profile and other banking related information with just a click.

We worked with numerous digital transformation companies earlier but wasn't able to develop an impressive platform that can engage users. Affle enterprise was referred to us by one of the vendors, and it turned out to be a good business relation.

What were your goals for this project?

Our goal was to build a platform wherein a customer can see all his banking related details.

How did you select this vendor?

While selecting a new partner, we evaluated over 9 teams, and Affle has worked with finance enterprises on a similar product. Therefore, their experience and their repository of reusable components helped us in launching the product on time.

Describe the project in detail.

The project was to develop a self-care application for banking customers to manage their portfolio, Real-time transaction history for loans, making amount transfer, checking statements, tracking the nearest branch, and more.

What was the team composition?

There were 2 designers, 2 developers and 1 QA in total. Also, a partial project manager to make things smooth for us.

Can you share any outcomes from the project that demonstrate progress or success?

Application is already a success in the United States and the SEA market. We are already working with Affle to develop an updated version of the app, which will be released in April.

How effective was the workflow between your team and theirs?

There have been daily communication with the project manager and our team to make changes effectively. They always kept updated on ongoing changes.

What did you find most impressive about this company?

Their dedication and innovation towards what they deliver are impeccable.

Are there any areas for improvement?

Their development rate is a bit higher than the competitors, but the quality is unmatchable

Please describe your company and your position there.

Sterling Pixels provides access to a 360o learning solution for preschool and K-12 grades to our customers around the world. Our videos and eBooks are supported by the knowledge and experience of experts in the fields of replica Science, Maths and Earth science, and allow users to learn at their own pace.

For what projects/services did your company hire Affle Enterprise?

Sterling Pixels hired affle enterprise for developing www.pixelsed.com, an e-commerce site.

What were your goals for this project?

Sterling Pixels provides access to a 360o learning solution for preschool and K-12 grades to our customers around the world. Our videos and eBooks are supported by the knowledge and experience of experts in the fields of replica Science, Maths and Earth science, and allow users to learn at their own pace.

How did you select this vendor?

Sterling pixels selected this vendor through reference from our one of the client

Describe the project in detail.

Our project was about to make e-learning website where our clients can buy e-learning videos. Affle provided us LMS, which is very useful and wireframes are also interesting. this makes our customers user friendly experience.

What was the team composition?

2-3

Can you share any outcomes from the project that demonstrate progress or success?

yes with this we are able to reach to our clients easily. teachers and students can access our product, can purchase them, view them. Sterling pixels have very great experience with affle. team members are professional and supportive.

How effective was the workflow between your team and theirs?

Workflow of affle is very professional. both the teams have nice coordination

What did you find most impressive about this company?

They support their customers well and converse in detail.

Are there any areas for improvement?

no

Please describe your company and your position there.

I am working as a project manager for an Information technology company.

For what projects/services did your company hire Affle Enterprise?

We were facing challenges with our internal workforce management and things were not streamlined at all which was hampering our productivity. We were looking for a vendor who can create a robust and scalable solution to manage our entire workforce. Affle successfully created an app which allowed us to manage our entire workforce under one platform.

What were your goals for this project?

To manage and streamline the entire workforce under a single platform.

How did you select this vendor?

We were looking for the vendors online. I left a query on their website and they responded to our query and contacted us.Affle enterprise was one of the four companies we considered but their innovative solutions landed them as our technology partner.

Describe the project in detail.

This project was initiated as an idea to automate workforce as we were facing a lot of challenges in managing our workforce. All the departments were not in sync with each other and thus there was always a communication gap between different departments.and after numerous calls and meetings, Affle was finally awarded this project. As the first milestone, team Affle was expected to design an impressive UI & UX to impress the top management & board of directors. After several milestones and hours of effort, the platform was developed and delivered on time.

What was the team composition?

We were assigned a business analyst & project manager to help us out with the scope of work and progress on the project. Further, 2 designers, 3 programmers, and a dedicated QA were aligned on the project.

Can you share any outcomes from the project that demonstrate progress or success?

The platform is used by our workforce at all our branches across india and is working seamlessly without any lag. that we with the help of their solution. We still work with team Affle on the maintenance of the automation platform.

How effective was the workflow between your team and theirs?

Their project managers and programmers are very knowledgeable and helpful and are always available for discussion. They were very professional and energetic.

What did you find most impressive about this company?

The professionalism, knowledge on such projects, client servicing and helping nature of their team was of top quality and i would highly recommend them for such projects.

Are there any areas for improvement?

Not much i can think of...But they can certainly lower their development cost a bit :-)

Please describe your company and your position there.

I'm the product owner of the FEVO Prepaid Mastercard at EZ-Link

For what projects/services did your company hire Affle Enterprise?

The product was going through a major migration. With the migration, the old mobile application that was outdated, also needs to be refreshed. Thus, we threw a tender to source for a vendor that can undertake the task. Affle was selected due to their experience and cost competitiveness.

What were your goals for this project?

To give our web and mobile application new look and feel. We wanted to restructure how our user interacts with the mobile application.

How did you select this vendor?

Our procurement team threw a tender. We then have an evaluation team to evaluate the vendors based on our pre-determined criteria. The vendor with the highest score was selected.

Describe the project in detail.

Upon appointment, we had kick off meeting where we established the communications channels, escalation points, SLA etc. Requirements were also gathered through user stories. Once that is completed, we move on design phase where both teams went through few iterations. Once confirmed, they went on to the development phase. Followed by testing, troubleshooting, fine-tuning, production testing followed by deployment.

What was the team composition?

We were happy to be appointed a senior project manager. Most of our communications is through her or involving her. She serves as a bridge to her backend tech team, designer, architect as well QA.

Can you share any outcomes from the project that demonstrate progress or success?

We receive feedback that the design of the new website is much cleaner and nicer. The app was also more user friendly.

How effective was the workflow between your team and theirs?

Communications and workflow was clear and effective. While it is unavoidable for issues to be raised through various channels (e.g. whatsapp, emails, skype, slack). The project manager put in effort to streamline the communications. This has helped keep the communications clear.

What did you find most impressive about this company?

They're willing to go the extra mile to ensure that our needs are met. We had occasion where we require urgent troubleshooting and the overseas team was willing to head back to office on a public holiday to assist. We appreciate that support.

Are there any areas for improvement?

The quality of the design work.

Introduce your business and what you do there.

I’m the founder and CEO of a company called eJobbing Inc.

What challenge were you trying to address with Affle Enterprise?

We needed them to create our mobile and web applications.

What was the scope of their involvement?

Affle Enterprise built our mobile application for iPhone and Android platforms based on my high-level sketches. The app connects users in need of services with users who provide them. Their team implemented a couple of APIs such as Google Maps and a payment platform. The product also involves tracking, budget setting, and chat functionalities, so it’s comprehensive. The web application includes the same services. We’ve completed the web and Android application. Right now, we’re waiting to launch the iOS version.

What is the team composition?

I connected with at least four individuals in total.

How did you come to work with Affle Enterprise?

I searched Google for people who were able to create mobile applications. There was a top 10 list and I contacted everyone on the list. After my discussions with Affle Enterprise, I felt that they were the best fit for our budget. Given their past work, I decided to give them a try.

How much have you invested with them?

We spent between $40,000­–$50,000 on their services.

What is the status of this engagement?

We started working with Affle Enterprise in March 2019, and it’s an ongoing engagement.

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work has been high. The web app’s in good order and the mobile app’s intuitive. The product was designed smartly. The web app has both a mobile and a PC view, which I didn’t even ask for. Affle Enterprise executed beyond what I've asked and as a customer, I’m satisfied with the end product.

The only point of conflict has been that there’ve been a lot of changes to the products. Changes to the code after you’ve already started writing it can be problematic. There’s been a bit of tension in that capacity but everything else has been smooth sailing.

How did Affle Enterprise perform from a project management standpoint?

The project management has been good. There has been a lot of dialogue to which Affle Enterprise has been responsive. Their team has been patient with me. I’m not well versed in mobile applications or coding, so they’ve had to do a lot of handholding.

What did you find most impressive about them?

Affle Enterprise has a vested interest in supplying value to their clients. Their team wasn’t shy about pointing me in the right direction. I can always reach out to them for advice because they realize I’m new to this process. Their team has gone out of their way to explain concepts and encourage me to take ownership of processes that I could’ve done had I understood. They've been patient with me.

Are there any areas they could improve?

They have a variation order of pricing, so changes seem to be quite expensive compared to the entire project. Transparency can be improved.

Do you have any advice for potential customers?

I would recommend them. They’re an ideal fit for someone who wants to create a mobile or web application and—much like me—isn’t versed in development. There’s a lot of learning and Affle Enterprise is willing to support it.

Please describe your company and your position there.

We are a publically held pan India multi-business conglomerate spanning the industries of Food, Beverage, Retail & Engineering. I am the managing director of this company.

For what projects/services did your company hire Affle Enterprise?

We hired Affle enterprise to develop a workforce automation platform for our manufacturing plan to track the productivity of the workforce and prevent revenue leakage.

What were your goals for this project?

We wanted to analyze and enhance our workforce productivity. The platform needed to be simple and easy-to-use both for the workforce and management.

How did you select this vendor?

We researched a variety of app development companies and Affle was the one who connected us with their customer to have genuine feedback.

Describe the project and the services they provided in detail.

This project was initiated as an idea to automate workforce productivity and after numerous calls and meetings, Affle was finally awarded this project.

As the first milestone, team Affle was expected to design an impressive UI & UX to impress the top management & board of directors. After several milestones and hours of effort, the platform was developed and delivered on time.

What was the team composition?

We were assigned a business analyst & project manager to help us out with the scope of work and progress on the project. Further, 2 designers, 3 programmers, and a dedicated QA were aligned on the project.

Can you share any information that demonstrates the impact that this project has had on your business?

The platform is in use by our workforce at our manufacturing unit in Jaipur and the challenges that we had were almost resolved with the help of their solution. We still work with team Affle on the maintenance of the automation platform.

How was project management arranged and how effective was it?

Their project managers and programmers are very helpful and are always available for discussion. They very well know how to make a relationship with clients.

What did you find most impressive about this company?

I was impressed with their experience and expertise in creating our platform. Also, their communication was very transparent.

Are there any areas for improvement?

There were numerous bugs in the first version of the platform. Though that was expected and Affle handled that well.

Please describe your company and your position there.

We are the trendiest and hassle-free digital marketplace in India with over 4000 international brands, over 3.5 lakh products under its umbrella. We were looking for an iOS app for our eCommerce platform where users can buy products online and entrepreneurs can list their product.

For what projects/services did your company hire Affle Enterprise?

We already had an app for android and wanted an app for the iOS platform.

What were your goals for this project?

Our primary goal for this project was to develop an iOS application for users across the globe to buy our luxury products online. This would help our company enhance customer outreach to new and untapped markets.

How did you select this vendor?

Affle enterprise was one of the five companies we considered but their innovative solutions landed them as our technology partner.

Describe the project in detail.

Affle is working on developing an iOS application for our users across the globe to buy our luxury products online. This would help our company enhance customer outreach to new and untapped markets.

What was the team composition?

Their team includes one project manager, 2 UI/UX experts, and 2 app developers.

Can you share any outcomes from the project that demonstrate progress or success?

Not yet as the app is still in the development phase.

How effective was the workflow between your team and theirs?

The team keeps in frequent touch with us. Their response to emails, texts, and phone calls is quite quick.

What did you find most impressive about this company?

They are dedicated to an innovative approach in almost everything they deliver. They are transparent with their methods.

Are there any areas for improvement?

No, we are pretty impressive with the results we've seen so far.