Can you share any outcomes from the project that demonstrate progress or success?
2-3 months into the roll-out of the application across a site, we were able to identify the key drivers and performers of the month through a validated process which helped improve morale among the plant users.
The reports helped plants identify deviations from the plan and drill down to the root cause. Currently, all users at the plant are aware of their daily tasks, which goes up the hierarchy and constitutes of the monthly plant level plan vs. actual.
This has given more visibility to the plant heads of the actuals.
How effective was the workflow between your team and theirs?
We had weekly status calls with the Project Manager and frequented plant visits and face-to-face meetings to ensure every detail was captured.
The team was supportive and patient enough to configure the application to the dynamic complexities that arose during the implementation phase.
What did you find most impressive about this company?
The way they patiently handled the changes in the application design was impressive. They are technically sound and have good understanding of the system and our proposed design.
So, when they configured, they accounted for all the scenarios which saved lot of re-work.
Are there any areas for improvement?
We would have been happier if we had enough time to enhance more dashboards, but given the time constraints, we are much happier with their quality of work than rushing up to finish complex dashboards.
In just three months of activating the app, Affle Enterprise was able to increase the company's sales. Further, the app received positive feedback in Google Play Store and Apple's App Store for its intuitive, easy to use, and simple design. Overall, the client was extremely pleased with their work.