Adminotaur

Please describe your company and your position there.

I am CTO and co-owner at Sensi Labs, software house based in Poland. I am responsible for technology, projects of ours and our customers.

For what projects/services did your company hire Adminotaur?

Adminotaur team provides ongoing DevOps support for our developers. The admins are taking care of our infrastructures, making sure there are no unresolved issues, day and night. They also helped with growing our environment and they are making sure our new infrastructures are set up smoothly and securely.

What were your goals for this project?

We needed to increase the stability and performance of our clients’ infrastructures that are located in various data centers. The goal was to make the environments highly available and well balanced.

How did you select this vendor?

We didn’t want to build our DevOps team from scratch, so we were looking for a partner who could take over this part of our business needs. The deciding factors were high responsiveness, individual approach to projects, and the meeting, during which we could honestly talk about their team and capabilities.

Describe the project in detail.

The project aimed to redesign and update the environments with the emphasis put on efficiency and resource usage optimization. As a part of the project, Adminotaur team prepared the solutions that improved our developers’ work.

What was the team composition?

There’s always one person from Adminotaur team assigned to the project as a project owner. They seem to have a well-designed system of team sharing, which allows the person on-call to be prepared for any problems that might appear outside of business hours.

Can you share any outcomes from the project that demonstrate progress or success?

I’d say, the success, in this case, was increased stability and availability 24/7 in case of issues. We didn't need to hire admin of our own and want to keep it this way.

How effective was the workflow between your team and theirs?

We used emails and occasionally phone calls. In those projects it works. Depending on importance of task, it was resolved in 20 mins or if wasn't important - in 2-3 days.

What did you find most impressive about this company?

One of the strengths of Adminotaur is their responsiveness, no matter what time of day or night. Their approach is always professional, and by now we’re already used to getting more than one solution to each problem, which allows us to pick the one most applicable to our current business needs.

Are there any areas for improvement?

No, I don’t recall anything.

Please describe your company and your position there.

I'm E-commerce Specialist responsible for project and sales implementation.

For what projects/services did your company hire Adminotaur?

We were looking for a stable and reliable partner for our e-shop project. Adminotaur looked after our servers and supported our development team at every stage of the store implementation.

How did you select this vendor and what were the deciding factors?

Adminotaurs were recommended to us by our partners. Their portfolio includes interesting and large implementations that made us choose them as our partner in the care of servers.

Describe the project in detail and walk through their service package.

Admins helped at every stage of the store's development - they helped with development environments, updates and were a constant support for our IT team (they received answers at almost any time at lightning speed)

How many resources from the vendor's team worked with you, and what were their positions?

Our project was handled mainly by one supervisor. The relationship was stable and we did not notice a frequent change in our service. I can mention my co-workers by name - apart from their competencies, they have a great sense of humor!

Can you share any outcomes from the project that demonstrate progress or success?

For months of cooperation, our store was always available and properly configured - in case of problems, we knew about it beforehand. Currently, our store is stable thanks to the Adminotaur service.

How effective was the workflow between your team and theirs?

I can assess the response time at any time of the day or night as sensational. A very clear panel made easy and very fast communication between us.

What did you find most impressive or unique about this company?

Working with the Adminotaurs is the best way to get a good night's sleep - whenever something starts to happen to our project, the Adminotaur team will come to the rescue.

Are there any areas for improvement or something they could have done differently?

I do not see such fields for improvement.

Please describe your company and your position there.

I am a marketing manager at Data Space. We are a data center specializing in custom IT environments for medium and large clients and in cloud solutions.

For what projects/services did your company hire Adminotaur?

We cooperate with Adminotaur in providing DevOps services for clients of our Data Center.

What were your goals for this project?

We needed an experienced DevOps partner who with our administrative team, will take care of the high quality of customer service and ensure the continuity of their IT environments.

How did you select Adminotaur?

We were looking for the best DevOps team to work with us. We made dozens of calls, but when we found the Adminotaur team, we knew after the first conversation that we were looking for them.

Describe the project in detail.

Due to sensitive data, we cannot disclose project details.

What was the team composition?

We work with 3 DevOps Engineers from Adminotaur.

Can you share any outcomes from the project that demonstrate progress or success?

Close cooperation with Adminotaur allowed us to increase the level of our services and thus the safety and satisfaction of customers who lease our IT environments.

How effective was the workflow between your team and theirs?

Adminotaur employees are available 24/7/365, the basic tools we use are mobile phones, slack and Jira, and other notification management programs.

What did you find most impressive about this company?

Speed of response. We are confident that the IT environments under the care of Adminotaur are 100% safe.

Are there any areas for improvement?

No, it is great cooperation, and we want to continue it.

Please describe your company and your position there.

I'm the CTO of software house in Poland. We help corporate clients reach their goals.

For what projects/services did your company hire Adminotaur?

We hired Adminotaur to plan, create, manage, and secure a multi-server infrastructure.

What were your goals for this project?

We wanted to create a secure, scalable infrastructure for our business.

How did you select this vendor?

We researched many companies that provide suitable solutions. We decided to choose Adminotaur based on their experience and communication skills.

Describe the project in detail.

We had a series of calls to describe our needs and the way we wanted to implement the new infrastructure and migrate our current infrastructure. Adminotaur helped us to define the requirements of our infrastructure. We’ve chosen a very cost-effective way to achieve our goals.

What was the team composition?

We’ve been working with a dedicated consultant who has managed the whole process.

Can you share any outcomes from the project that demonstrate progress or success?

We reduced the downtimes of our apps and increased the speed of introduction and modification to our infrastructure.

How effective was the workflow between your team and theirs?

Adminotaur is one of the fastest and most reliable teams on the market. Every one of our requests is solved in a professional manner.

What did you find most impressive about this company?

They are willing to help and explain every technical detail of how things can or should be implemented to reach the maximum security and scalability of their solutions.

Are there any areas for improvement?

It's hard to say because everything is working just fine.