Impactful technology built with purpose.

We’re a nation-wide digital product company with a unique culture that is rooted in philanthropy, technology, and adventure. We do work that matters, with like-minded people and partners.

Over the last decade, we've designed, built, and launched technology that have helped clinicians save lives, business owners save companies, nonprofits save public education, and more.

With our partners, we create impactful technology built with purpose.

 
$50,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2011
Show all +
Boston, MA
headquarters
  • 11 Beacon Street Suite 1200
    Boston, MA 02108
    United States
other locations
  • 607 W. Main Street
    Louisville, KY 40202
    United States
  • Cl. 7 Sur ##42-145
    Medellin, ANT 50021
    Colombia

Portfolio

Key clients: 
Brigham & Women's Hospital, Santander, Firefly Health, Woodford Reserve, Harvard University, Wasabi Technologies, Toyota Material Handling, Sonoma-Cutrer, Massachusetts General Hospital, Sika, Liberty Mutual, Mercer, and more.
mHealth for Brigham & Women's Hospital Image

mHealth for Brigham & Women's Hospital

We worked with Dr. Kevin Elias to create a mobile app experience that facilitates the new standard in recovery from surgery.

 

Read more about it here:

https://www.adkgroup.com/case-studies/mobile-health-app-surgical-patients/

eCommerce for Toyota Image

eCommerce for Toyota

Our team worked with Toyota to develop and improve the ecommerce experience for their Material Handling company. 

Read more here: https://www.adkgroup.com/case-studies/ecomm-enabled-interactive-solutions-toyota/

Launch + Scale Services for Wasabi Image

Launch + Scale Services for Wasabi

From stealth mode, to a $68m funding round, to partnerships with huge international companies like NTT Communications Corp we continue to help Wasabi's digital brand, marketing, and platforms scale with their hypergrowth. 

Read about the early days here: 

mHealth App for Firefly Health Image

mHealth App for Firefly Health

A custom telemedecine app for a startup revinenting the primary care experience. 

Read the full case study here:

https://www.adkgroup.com/case-studies/firefly-m-health-app-telemedicine-platform/

A Social Mobile App for Trade Hounds Image

A Social Mobile App for Trade Hounds

Trade Hounds is helping bring the benefits of a social network and jobs platform (think LinkedIn) to the tradespeople of America. 

 

Read about the project here: https://www.adkgroup.com/case-studies/innovative-mobile-app-americas-tradespeople/

CRO for World’s Largest HR Consulting Firm Image

CRO for World’s Largest HR Consulting Firm

We have been producing results like:

  • +249% lift in unique product purchases with A/B testing
  • +800% ROI on LinkedIn

Across 20+ different countries for Mercer.

Read more here: https://www.adkgroup.com/case-studies/cro-worlds-largest-hr-consulting-firm/

Sonoma Cutrer Image

Sonoma Cutrer

An award-winning redesign & eCommerce build out for an award-winning artisanal vineyard.

See the case study here: https://www.adkgroup.com/case-studies/new-digital-presence-top-shelf-wine-brand/

BostonSchoolFinder.Org Image

BostonSchoolFinder.Org

Design, build and SEO support for a tool that democratizes access to information about the Boston Public School system. Built on Drupal 8.

Read more about it here: https://www.adkgroup.com/blog/making-k-12-school-choice-easier-boston-school-finder-and-drupal-8/

Digital Transformation for Span-Tech Image

Digital Transformation for Span-Tech

Our relationship with Span-Tech evolved from a hugely successful rebrand (>500% increase in sessions) into creating custom, proprietary software to radically improve the efficiency of their processes.

Read more about it here: 

Custom Software for ALKU Image

Custom Software for ALKU

ALKU is one of Massachusett's fastest-growing companies - which meant they quickly outgrew their analog processes. We worked with them to create an elegant, scalable digital solution that has helped fuel their national expansion. 

Read the full case study here: 

mHealth mobile app + dashboard for Brigham & Women's Hospital Image

mHealth mobile app + dashboard for Brigham & Women's Hospital

We designed and developed an iPhone and Android research app for prostate cancer patients. 

Read the full case study here: https://www.adkgroup.com/case-studies/prostate-cancer-patient-mobile-application/

Reviews

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Web Dev & SEO for Hot Cloud Storage Company

"They’re really good partners. ADK will do whatever it takes to help us."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2018 - Ongoing
Project summary: 

ADK was hired by a hot cloud storage company to revamp their website. After an initial website audit, the team also collected keyword research to optimize the site’s new content. The project is ongoing.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Marketing Director, Wasabi Technologies
 
Verified
The Review
Feedback summary: 

Internal stakeholders are impressed with ADK’s work, which has contributed to an average monthly growth rate between 20%–30%. Throughout the project, the team has been collaborative, professional, and knowledgeable, leveraging their expertise to drive impactful solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Wasabi Technologies, a hot cloud storage company

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We made the decision to upgrade our website to resemble an enterprise-class company, so we could start recruiting enterprise-class customers.

SOLUTION

What was the scope of their involvement?

ADK gave our website a complete facelift from a design perspective. They added a ton of new content as well, making sure it was all SEO friendly. We underwent a website audit and compared industry terms we weren’t ranking for. From that, we identified some low-hanging fruit and got to work on creating appropriate content. Every couple of weeks, ADK provides us with several new glossary terms to add to the site. The team also provided analytics.

We have a unique and proprietary cost estimator on the site, as well as a cost comparison tool, which the team helped build out. 

What is the team composition?

We have a day-to-day contact, Michelle (Project Manager). Sam (Lead Marketing Technologist) handles the SEO and analytics project.  

How did you come to work with ADK Group?

ADK was originally commissioned to build our website before I was even on board at the company. We contacted them again when it was time for the revamp.

What is the status of this engagement?

I started working with them in October 2018. The work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ADK is really pivotal in helping us maintain an optimal conversion rate. We’re averaging 20%–30% growth month over month, and a huge part of that is the conversion process on our website.

How did ADK Group perform from a project management standpoint?

They perform really well. Michelle, our project manager, is excellent. We use Slack quite a lot, so it’s easy to go back and forth from a communication perspective. From a project tracking perspective, it’s fairly traditional: we use spreadsheets and email. 

What did you find most impressive about them?

They’re really good partners. ADK will do whatever it takes to help us. They can handle any task and any timeline, and they go the extra mile to make sure they deliver. 

Are there any areas they could improve?

It’s a very small criticism, because I’ve noticed that unless I give a firm date of when something needs to launch, some of the projects can linger because we have a lot of day-to-day tasks. It’s not really a big deal, but it could be improved a bit.

Do you have any advice for potential customers?

Make sure you have one point of contact with ADK, who will be responsible for all the communications and web projects. Also, give them the full scope of the project and have feedback from key stakeholders before you begin.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App for Construction Networking Platform

“They’ve exceeded our expectations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2017 - May 2020
Project summary: 

ADK Group provided mobile app development services for a construction networking platform. Their work included C++ development with a .NET core, on AWS.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
David Broomhead
CEO, Trade Hounds
 
Verified
The Review
Feedback summary: 

ADK Group has made the grade. The team exceeded expectations and the app’s future success bodes well. Customers can expect a skilled team that delivers flawless products with tact and integrity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a mobile application targeted at the construction industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We needed help building our mobile application.

SOLUTION

What was the scope of their involvement?

They did design, architecture, iterations, development, and deployment of our mobile application. They used C++ with a .NET core, all on AWS.

What is the team composition?

I worked with 6–8 people from ADK.

How did you come to work with ADK Group?

I knew their Jon (CTO), and was familiar with his immense capabilities.

How much have you invested with them?

We’ve spent north of $1 million.

What is the status of this engagement?

We started working together in December 2017, and we wrapped up in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve exceeded our expectations, and everything we asked for was delivered on time.

How did ADK Group perform from a project management standpoint?

They were exceptional. The team was forthcoming with any delays or bugs, and they performed really well.

What did you find most impressive about them?

Jon’s leadership was great. The designers and developers were also amazing to work with.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to hire them. You don’t need to look anywhere else.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Web Dev & UX/UI Design for Family Services Nonprofit

"ADK took the time to understand what we needed, and it shows in the product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

ADK partnered with a family services nonprofit to design a web platform that helps local families navigate the school choice system. The team used Drupal 8 and React to build the solution.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Latoya Gayle
Executive Director, Boston School Finder
 
Verified
The Review
Feedback summary: 

Thanks to ADK’s skilled development and SEO advice, the platform has helped over 16,000 families in two years. The team took the time to understand the goals of the project and used their expertise to deliver an extremely successful solution. Their performance has inspired an ongoing partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of Boston School Finder. We’re an online platform and nonprofit organization that helps families in the Boston area navigate our school choice system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

ADK helped us create our online platform.

SOLUTION

What was the scope of their involvement?

We had an initial discovery session, where we talked about our needs and vision for the platform, all of which was augmented by a UX research phase. ADK also provided user testing services to assist in their development.

After the designs had been iterated and tested, the team developed the data structures and technology platform using Drupal 8 and React. The site is designed to be mobile-friendly, so we have all the functionalities of our desktop site on mobile devices. 

On top of the web development services, the team has also helped us with our SEO efforts.


What is the team composition?

There were about four of five people working on our project.

How did you come to work with ADK Group?

I was looking around for a web designer, and I was actually referred to ADK by another web designer.

What is the status of this engagement?

We’ve been working together since July 2018. Our organization is evolving, but they’re still our tech partner.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Over the last few years, we’ve had over 16,000 families use our website. It’s been huge; we hit numbers we never thought we’d hit. Their expertise really helped us. ADK brought ideas to the table we never would’ve thought of. They really understood our mission as a nonprofit, and worked with us to make sure the product served our users as best as possible. 

How did ADK Group perform from a project management standpoint?

They’re amazing. It feels more like we’re a team than a client-vendor relationship. We’ve been to one another’s offices several times. They’re very communicative, organized, and transparent. There’s never been a time when we didn’t know what was going on.

What did you find most impressive about them?

Both how seriously they take their job and how much they care about their clients is what stand out to me most. They were really engaged with the success of our project, and they understood our mission as a nonprofit, so they worked with us to make sure the product served our users as best as possible. ADK took the time to understand what we needed, and it shows in the product.

Are there any areas they could improve?

Honestly, I’ve been really pleased with the work.

Do you have any advice for potential customers?

You don’t have to be a tech expert, but you should come prepared with an idea of what you want to do. Let them talk you through different processes and options, and don’t be afraid to ask a lot of questions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Design for Nonprofit Mental Health Org.

“Their team worked really well together.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2019 - July 2020
Project summary: 

ADK Group provided web design and development efforts for a nonprofit behavioral health agency. They rebuilt a WordPress website from scratch after implementing a detailed discovery stage.

The Reviewer
 
1,001-5,000 Employees
 
Dedham, Massachussets
Kathryn Branca
MassMen Program Coordinator, Riverside Community Care
 
Verified
The Review
Feedback summary: 

The website has received positive feedback on its organization, ease of use, and UI design. ADK Group effectively worked in phases to deliver a high-quality platform. They worked collaboratively in the ideation stage and implemented the partner's feedback. Their team had great cohesion.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a program coordinator for Riverside Community Care. I work in a subdivision called the Riverside Trauma Center. We’re a nonprofit agency that serves behavioral health needs across the state of Massachusetts. I’m currently running a suicide prevention program.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

The main focus was the redesign of the program’s website.

SOLUTION

What was the scope of their involvement?

ADK Group did a lot of discovery work, going through our old website to see what needed to be updated. Then they redesigned and developed the website and saw it through its official launch. They rebuilt a completely new website on WordPress. We migrated the content and videos but the platform was built from scratch.

Our team gave them flexibility in creativity. They brought us a couple of different options, and we worked together to give feedback about what we liked and didn’t like. Their design team brought ideas to the table, and we worked collaboratively to fine-tune it.

What is the team composition?

The team composition changed throughout the project. I came into the project in the middle of the timeline. I worked with two people closely and three altogether.

How did you come to work with ADK Group?

My organization has worked with ADK Group on previous projects.

What is the status of this engagement?

The project ran from May 2019–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the website has received positive feedback from everyone I’ve shared it with. It’s easy to use, well-organized, and looks great. We’re a state-funded program and have received positive feedback from those stakeholders as well.

How did ADK Group perform from a project management standpoint?

Project management went well. They worked in phases and the last two phases — redesign and development — were great because they moved along quickly. However, prior to that, there was a definite lull in the initial stages. Again, I don’t have the full picture because I joined the project in the middle, but there was definitely a delay during those stages.

What did you find most impressive about them?

Their team worked really well together. There are so many pieces that go into building and designing a website, and they did it seamlessly. I never had to worry about anything getting done.

No, I’ve been really pleased. There’s nothing else apart from what I mentioned before. Communication got better as the project progressed.

Do you have any advice for potential customers?

Set up a weekly call to have a consistent meeting where you come together to make sure the project is moving along as it should.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Dev for Greenway Conservancy

"ADK had a knack for translating our needs as an organization into modern web development solutions and tools."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2019 – Jan. 2020
Project summary: 

ADK Group implemented provided designs on a new website. This involved development, optimization, and site migration to an AWS server. They provide ongoing maintenance.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Alan Auger
Creative Services Manager, Rose Kennedy Greenway Conservancy
 
Verified
The Review
Feedback summary: 

The rebranding efforts have resulted in a refreshed visual identity. Now, it's easier for the client to convey information to online users. The has vendor excelled at collaborating with a variety of stakeholders throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The Greenway Conservancy has sole responsibility for managing all aspects of the Rose Kennedy Greenway, including horticulture, programming, public art, maintenance, and capital improvements. I am the Creative Services Manager for the Greenway Conservancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADK Group?

We worked with ADK Group to develop a redesign of our Conservancy and Park website, ensuring the new site was user-friendly, responsive, and accessible on all desktops and devices.

What were your goals for this project?

Our goal was to bring our web assets into compliance with modern development standards and practices, and to have our site better reflect the unique park experience of The Greenway in both design and performance.

SOLUTION

How did you select this vendor?

After an open RFP process, we selected KHj Brand Activation and ADK Group to design and develop our new website. The selection criteria included factors such as overall scope and vision, budget and in-kind services for nonprofits, prior portfolio projects, and speaking with references.

Describe the project and the services they provided in detail.

ADK Group developed and implemented the design conceptualized by KHj Brand Activation. This included many unique elements specific to our complex needs as a Conservancy. As changes or deviations from the original scope were needed throughout the process, ADK was flexible and work with us to meet these needs. Following completion and implementation of the website, we continued to work with ADK to migrate it to an AWS server, where it will be maintained under an ongoing agreement with ADK Group.

What was the team composition?

The project team had ~10 people working in stages during the project, overseen throughout by a Project Manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This was the final element in an overall rebranding effort, which now feels complete when looking at the landscape of our visual identity and brand elements. This site has also increased our capacity to communicate with our stakeholders and the greater public in an aesthetic way, and has made it easier for those users and visitors to access the information.

How was project management arranged and how effective was it?

Project management was complex given the extensive internal stakeholders in both our organization. We worked with ADK to continue advancing the project despite competing unrelated tasks and responsibilities of our organizations.

What did you find most impressive about this company?

ADK had a knack for translating our needs as an organization into modern web development solutions and tools.

Are there any areas for improvement?

More standard and regular updates would have been helpful during the process, to better understand how progress was being made and how we could have assisted in it from our end.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Higher Education Startup

“They were organized, disciplined, but also appropriately flexible.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2019 - Feb. 2020
Project summary: 

ADK Group helped turn the prototype of an app into a fully-functional product. They created the Drupal-based web app that connects high school students with university students for discussions about college.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Mike Mitsock
CTO, Major Decision
 
Verified
The Review
Feedback summary: 

ADK Group executed the project well. Upon user acceptance testing, the web app has gotten lots of positive feedback about its user-friendliness. The team handled project management gracefully by being organized and disciplined. At the same time, they showcased a good amount of flexibility.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and CMO at Major Decision, a startup in the higher education space. It’s a platform that allows high school students and their families direct access to college students at universities they’re interested in attending. It aims to make students smarter about the college admissions process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We’d developed a prototype of the platform and was going through the branding process. We engaged ADK Group to help us turn that prototype into a functional platform.

SOLUTION

What was the scope of their involvement?

We showed them the prototype and discussed the technical approach we wanted to take for the development of the platform. After clarifying some requirements and deliverables, they gave us a rough budget and then launched into development.

It’s a responsive, browser-based Drupal web app with a search function, a communication function, profiles, and a star-rating system. High school students can connect with university students and converse over texting, video call, or even an in-person meeting.

After the engagement, the high-school students would rate them, and the university students would get paid. Stripe is used to process payments on the backend, which also stores student information.

What is the team composition?

The team size fluctuated around six people. There were frontend and backend developers, QA testers, project managers, UX experts, and even marketing teammates.

How did you come to work with ADK Group?

They were referred to us by the agency that’s doing our branding work. The two companies had worked together on other projects. After the first meeting, I was impressed with their experience and their competitive pricing.

How much have you invested with them?

We’ve spent between $100,000–$250,000.

What is the status of this engagement?

The engagement lasted between July 2019 and our soft launch was in November of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We got great feedback about how intuitive the app is. Our user acceptance testing yielded very positive results about how user-friendly the platform is. We’ve heard really great things.

How did ADK Group perform from a project management standpoint?

We had two project managers over the course of the project, and they were extremely structured. They used JIRA, and we had standups and check-ins.

What did you find most impressive about them?

They were organized, disciplined, but also appropriately flexible. 

Are there any areas they could improve?

We might’ve done user acceptance testing a little too early. We could’ve used another week or two of internal testing. We’ve already discussed it, though, and they were great at taking our feedback.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design of Recipe Site for Nonprofit Food Bank

"ADK Group improved our website and made it easier to manage internally."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2019 - Jan. 2020
Project summary: 

ADK Group redeveloped the front- and backend of the client’s site. They included customized features that required coding unique algorithms. The team also assisted with web design and UX/UI. 

The Reviewer
 
51-200 employees
 
Boston, Massachusetts
Adriene Worthington
Assistant Director of Nutrition, Greater Boston Food Bank
 
Verified
The Review
Feedback summary: 

The team at ADK Group is attentive and responsive. They take the time to understand the client’s needs and tailor their solutions based on that. Customers can expect streamlined project management and clear communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the Interim Director of Health and Research the Greater Boston Food Bank. We’re the largest food bank in the New England region, serving 190 cities and towns in the nine eastern counties of the state.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We needed web developers to work on one of our sites, ClicknCook.org. It’s a healthy recipe website, and it was built so that clients and people utilizing food pantries and other programs could put in up to three ingredients and have recipes provided to them that contained those ingredients.

The previous web developers we worked with really didn’t understand what the website was intended for. It was clunky and didn’t work the way it was supposed to. We also wanted to give our in-house team easy access to the backend so we could make updates ourselves in the future.

SOLUTION

What was the scope of their involvement?

We had a website in place at the start of the collaboration, and we detailed to them what the site and its functionalities were. They worked on the development of both the front- and backend. 

They helped us identify a nutrition analysis API. Historically, we had been running the recipes through separate software to get the nutrition information, and manually plugging it into the website. They wrote code that allows the nutrition analysis automatically.

They also wrote the code an internal ranking called Supporting Wellness at Pantries (SWAP). ADK built the code for SWAP so that, once a nutrition analysis is done, it will automatically generate the ranking on the site.

They also developed a way for us to mass upload recipes from a spreadsheet and helped us refine how it looked on the frontend. The new site also included a "recently viewed recipes" sections where users can go back and see what they've viewed. 

They migrated our blog content to the new site and reformatted it. 

What is the team composition?

We had two primary points of contact who delegated work to other people on their team. 

How did you come to work with ADK Group?

We put an RFP out, and they came to us with a proposal. They took the time to do the research ahead of that meeting and used that time as an opportunity to have a conversation and really find out what we wanted. 

How much have you invested with them?

We’ve invested between $25,000–$50,000.

What is the status of this engagement?

We worked with ADK Group between June 2019–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ADK Group improved our website and made it easier to manage internally. We don’t have any statistics because we haven’t rolled out the site yet. So far, we’ve gotten a lot of good responses from internal colleagues and people at other food banks, specifically about the functionality and the ease of it. The number one response we’ve gotten is that the site is beautiful and it’s easy to find information on it. 

We’ve also received a couple of responses from potential vendors of the food bank. We’ve been trying to get recipes from vendors and partners, but we hadn’t had a way of doing it automatically. Now that we can do that, the vendors we’re in communication with have had really positive responses to what it looks like.  

How did ADK Group perform from a project management standpoint?

They used Wrike, and their project manager did a great job of taking every single component and putting it into tickets. The system was easy to understand and it allowed us to keep all our communication in one place. 

We communicated through email and also had a half-hour call once a week with the project manager and the other person, whom I believe was a developer. There was a lot of open communication every week.

What did you find most impressive about them?

They were responsive and genuinely interested in finding out what our problems were and how to fix them. They were also quick to reply if we had a question and explained their process to us in layperson’s terms. 

Are there any areas they could improve?

Our first project manager left for another company partway through the project. We didn’t know that there were things they could’ve done differently until the new project manager came on board.

I don’t think there’s anything they could’ve done differently, aside from making sure there was a project manager like her assigned to us from the beginning because she was fantastic.

Do you have any advice for future clients of theirs?

For any partnership like this, it’s important to make sure that everything’s clear and written out, and that everyone is on the same page from the very beginning, in accordance with the scope of the project.

5.0
Overall Score I’d definitely work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The previous firm was costing us about the same, but we weren’t getting the same level of attention.
  • 4.5 Quality
    Service & deliverables
    They did a great job, but there were some things that we thought would be easy and turned out not to be.
  • 5.0 NPS
    Willing to refer
    We’re using them on other projects within the food bank.

Custom Drupal Development for Insurance Coaching Company

"I was so impressed with how well they got to know us and our clients."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2018 - Aug. 2019
Project summary: 

ADK Group designed multiple websites for an insurance coaching company. The team came up with and implemented a strategy for the client's sites.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Ashley Correll
Chief Operating Officer, Beyond Insurance
 
Verified
The Review
Feedback summary: 

The new website strategy resulted in five new clients and the renewal of contracts with many past clients. ADK Group invests themselves in the success of their client's projects, providing a collaborative experience. The team is innovative and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Chief Operating Officer at Beyond Insurance and have been with the company for about 11 years. We provide coaching and training services to independent insurance agencies as well as insurance carriers throughout the United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ADK Group?

Our business had been innovative in so many ways but when it came to technology, we needed something unique to reflect our offerings. All the websites we had created were done inhouse and were difficult to navigate. Our members were looking for one, cohesive site to find tools and resources.

What were your goals for this project?

We had multiple websites for our members that needed to be combined and housed under one roof. We also have a number of proprietary tools and surveys that required programming solutions to be scaled. Our overarching goal was to include site usage and engagement with our offerings to lead to renewals and new business. The results have been great so far as we just brought in 5 new clients in the last month and a half!

SOLUTION

How did you select this vendor?

We interviewed several companies for this project as it was the biggest reinvestment we have ever made in our small company. Things felt right with ADK after they spent the time to really get to know our business, talk to our clients, and even interviewed potential clients of ours. They got to know each of our team members and we felt a true connection with theirs.

Describe the project in detail.

The first step with ADK was doing a deep dive into our business, evaluate our current websites, and then create a wishlist and goals for the project. Our project manager, Monica, was extremely organized and hosted weekly strategy sessions to review designs and get feedback throughout the entire scope of the project. The ADK Group even came to our member conference to get feedback from our clients onsite and then officially launch the site for them.

What was the team composition?

ADK Group had 2 or 3 main contacts for us that were consistent throughout the whole engagement. I understand there were a lot of backend developers working on the nuts and bolts but it was refreshing to work with the same core team over the year-long project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first few months of launching, we brought on 5 new clients and signed renewals with several other existing members. The site usage heavily increased and we are getting more attendance on our webinars and events as they are easy to find on the new site. We have also received a number of requests to learn more about our business through the new contact form on the site.

How effective was the workflow between your team and theirs?

Our project manager was fantastic and hosted weekly meetings. Monica always sent follow up notes, reminders, and gave us a reasonable amount of time to get feedback and make changes. We utilized Google Hangouts for all our meetings during the design phase. Once the site was in development, we managed our requests and feedback through Jira. Now that the site is live, we work through Wrike for requests and tickets. Everything has been really organized!

What did you find most impressive about this company?

I was so impressed with how well they got to know us and our clients. We felt throughout the entire process (and even now!) that they truly care about our success and want to remain a valued partner. The whole process never felt transactional -- it felt like a relationship. I would recommend ADK to anyone that was looking to make a meaningful investment in their web presence.

Are there any areas for improvement?

We're a small company, so every dollar counts. I believe they were as flexible as they could be with pricing but it really was a large investment for us. I'm confident it's one that will pay off, however, costs did add up quickly as we developed a number of customized solutions.

5.0
Overall Score Great company to work with very happy with the results!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy - a dedicated project manager and point of contact made a huge difference.
  • 4.0 Cost
    Value / within estimates
    Can get pricey but the quality is top notch!
  • 5.0 Quality
    Service & deliverables
    Loved the overall design and functionality.
  • 5.0 NPS
    Willing to refer
    Definitely!

Mobile App Dev & Design for Campaign Organization

“ADK Group has been with us every step of the way.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2018 - Ongoing
Project summary: 

They executed thorough discovery, design, and build phases to develop a relational organizing campaign app for Android and iOS. Deliverables included mockups and wireframes. They beta-tested using TestFlight.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Ben Kaplan
Chief Product Officer, Fair Shot
 
Verified
The Review
Feedback summary: 

ADK Group seamlessly translated a concept into a functional app, navigating the niche area of campaign organization with ease and providing support throughout the high-pressure process. Internal stakeholders praise their technological skills and adherence to stringent deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer at Fair Shot, a technology company that was launched by consulting firm Northwind Strategies. Our app helps build grassroots campaigns by empowering supporters and volunteers with the tools they need to organize their communities and communicate their work. We strive to make organizing easier and more effective to scale up.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

Our team at Fair Shot consists of campaign consultants and veteran organizers, not developers. We hired ADK Group to build our app.  

SOLUTION

What was the scope of their involvement?

First, ADK Group led a four-week discovery phase. We went over our ideas and the user stories behind the app that we thought would be most effective for campaigns. Following that, ADK Group came back to us with some rough mockups and wireframes, and we began an intense four-week design process. We took all of our ideas from discovery and turned them into a comprehensive wireframe, ultimately creating a plan for building the app.

Then, we entered the build phase, which lasted 6–8 months. ADK Group developed and programmed the app for iOS and Android. In June 2019, we began a two-month beta process.

ADK Group continues to provide support. They will do updates as needed.

What is the team composition?

We had a project manager who served as the liaison between our team and ADK Group’s team.

During discovery, we worked with a UI and a UX designer. For the design phase, we engaged three team members, and then during the app build, we worked with around four backend and three frontend developers.

How did you come to work with ADK Group?

When I joined Northwind Strategies in June 2018 and began exploring the idea of building an app, I looked at several small–medium-sized web and app agencies in the Northeast. We did a comprehensive survey of about thirty firms and explained to them what we were interested in building, since our project fits in a niche. We wanted to find a firm that would be big enough to handle this project—the app has a lot of moving parts and is complicated from a technological perspective—but small enough that we could work with the firm’s best people.

We narrowed our selection down to three firms, which we brought into our office for an extended discussion. Ultimately, we had the best conversation with ADK Group, and they presented the most compelling proposal.

How much have you invested with them?

My company has spent around $700,000. We will continue to spend more on updates and new features.

What is the status of this engagement?

Our work together began in June 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re in the process of onboarding ten Massachusetts-based campaigns to test out the app, so we don’t have any solid metrics yet. However, interest in the app is very high. Campaigns know how hard it is to implement the type of strategy that Fair Shot supports, so they see the opportunity that this app presents. ADK Group has been with us every step of the way.

How did ADK Group perform from a project management standpoint?

They’ve done quite well in this regard. Our project has been incredibly demanding because of tight timelines. In other areas of business, you might be able to push back goals, but with campaigns, deadlines are immovable; election day doesn’t change. We had one client in particular that wanted to roll the app out relatively early.

We told ADK Group that if we didn’t meet our benchmarks, we wouldn’t be able to continue investing in the project; we needed to launch in time for election day. ADK was very flexible about working with us to meet our deadlines. Despite very high pressure, they made the process work remarkably well. During the discovery and design phases, we had intensive in-person, 2–3-hour meetings multiple times each week. Once we began development, we had weekly check-ins and elongated end-of-sprint meetings every two weeks. Over the two-month beta period, we had daily calls with ADK Group. They used TestFlight to test the beta version of the app.

What did you find most impressive about them?

I’m impressed by their ability to translate our ideas into a design. ADK Group’s design and development teams were able to turn our diverse team’s various ideas, and the unique tactics and strategies that go into a political campaign, into a cool product that works well.

Also, ADK Group’s technological capabilities set them apart. Our app looks and functions better than those of our competitors.  

Are there any areas they could improve?

Quite frankly, no. I know that the way we approached ADK Group, the pressure we put them under, and the deadlines we set weren’t standard business practices. They performed to their utmost; I can’t think of anything that I would’ve wanted beyond what they gave.

Any advice for potential customers?

Know what you want. ADK Group has built technology for several different industries, and they’re incredible translators. This was the first political campaign technology they’ve done, and the key to our success was knowing exactly what we wanted from day one. We didn’t necessarily know what the technology would look like, but we had an idea, and they were able to translate that.

Additionally, it’s important to assign somebody from your team to work with ADK Group full-time to help manage the project. ADK Group performs best when they can be in constant contact with someone, so that their developers can quickly adapt to changing environments.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our very strict deadlines.
  • 5.0 Cost
    Value / within estimates
    The type of tool we got for the price we paid was very good.
  • 5.0 Quality
    Service & deliverables
    We put a lot of pressure on them, and I can’t think of anything they could’ve done better under the circumstances.
  • 5.0 NPS
    Willing to refer
    I’m extremely likely to refer them. We’re continuing to partner with them as we roll out updates. Of all the firms we looked at, they’re the best.

Mobile App Development Healthcare Platform

“We value their flexibility and commitment to building a long-term relationship rather than one that’s purely transactional.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Ongoing
Project summary: 

ADK Group built and launched an iOS and Android app for a healthcare platform. They prioritized privacy protection and creating an in-app video chat in the construction of the project.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Andy Ellner
CEO, FireFly Health
 
Verified
The Review
Feedback summary: 

The applied their experience working in healthcare app development to execute on this project, pleasing users. They impressed with their communication skills, commitment to the project’s success, and overall flexibility while working with a growing business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Firefly Health. We’re in the process of building a digital platform that delivers healthcare virtually, so users will no longer have to go in for visits with doctors. We replace primary care, urgent care, and specialty care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We were trying to scope out the MVP for our technology platform.

SOLUTION

What was the scope of their involvement?

They partnered with us to fully plan for the initial build of our technology product for iOS and Android. Then, working with our team, their engineers constructed the platform and did several of the early iterations needed to get it launched. The final product has privacy protection, an appointment scheduling system, integrated video chat, and an in-app chat function that’s tied to electronic health records. 

What is the team composition?

In total we worked with 6–8 members of their team, which included a CTO, product manager, and 3–5 engineers.

How did you come to work with ADK Group?

I’ve known Dan (President, ADK Group) many years before we decided to work with them. Once we started to look for tech partners, ADK Group seemed very thoughtful, effective, and easy to get along with. When we vetted their engineering capacity, it was a cut above the other firms we were considering. Additionally, to solidify a true partnership, they did some of the work for equity in our company, setting us up for an incubator relationship.

How much have you invested with them?

We’ve invested roughly $500,000 at this point. 

What is the status of this engagement?

The project began in February 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s tricky to define their impact because of how closely their work is integrated with our services, but our average feedback rankings have been very high. It’s safe to say that the platform they built has something to do with that. 

How did ADK Group perform from a project management standpoint?

Communication has been strong, and expectations are always set appropriately. They delivered on time and on budget without any surprises along the way. 

What did you find most impressive about them?

They have a great understanding of our business, and that’s made them good partners. We value their flexibility and commitment to building a long-term relationship rather than one that’s purely transactional. Their team has plenty of healthcare experience, which is great for privacy and data protection in particular. 

Are there any areas they could improve?

They’re not cheap, but they deliver very high-quality work.

Do you have any advice for potential customers?

In the beginning, having an open dialogue about your expectations is important. Communicate openly throughout the process. They’re trustworthy, and you’ll be happy with your results. 

5.0
Overall Score We’re looking forward to a long-term relationship with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was on time, with no reliability issues.
  • 4.5 Cost
    Value / within estimates
    The quality is great for the cost.
  • 5.0 Quality
    Service & deliverables
    They met and exceeded our expectations with their tech expertise.
  • 5.0 NPS
    Willing to refer
    They’re some of the best partners I’ve worked with in any professional capacity.