Bring your world-changing products to life.

We’re a Boston-based digital agency and application development company with a unique culture that is rooted in philanthropy, technology, and adventure. We do work that matters, with like-minded people and partners. 

 
$50,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2011
Show all +
Boston, MA
headquarters
  • 11 Beacon Street Suite 1200
    Boston, MA 02108
    United States
other locations
  • 607 W. Main Street
    Louisville, KY 40202
    United States
  • Cl. 7 Sur ##42-145
    Medellin, ANT
    Colombia

Portfolio

Key clients: 

Toyota, Massachusetts General Hospital, Spantech, Alku, Firefly, TradeHounds, FireKing, Harvard, Santander, Brigham and Women's Hospital, Massachusetts Bay Transportation Authority (MBTA), Liberty Mutual, Cimpress, and more.

Healthcare Video Analysis Mobile Application for Brigham and Women's Hospital

THE OBJECTIVE

 

React Native iPhone app to monitor Peripheral Vascular Disease

A team of innovators from MIT and Brigham & Women's hospital came to ADK with an exciting idea - they had developed a way to capture smartphone video assessments of the ankle and analyze changes in skin color over time as a biomarker for heart conditions. They just needed a mobile application interface to

connect clinicians to the cloud.

THE SOLUTION

ADK worked with the clinicians from BWH and the video processing algorithm developer from MIT team to determine an optimal application strategy - one that would streamline the capturing and uploading of videos to the cloud for processing. To start, ADK's mobile UX team developed prototype designs for the Vision App which streamlined the user experience and leveraged modern mobile application interface design best practices. From there, ADK created a functional React Native iOS prototype for team. Expect more to come on this exciting technology in 2018 and beyond!

Reviews

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Drupal E-Commerce Platform for Investment Company

"It’s rare to make something new and hit the mark that closely, but ADK Group managed it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2018 - Mar. 2019
Project summary: 

ADK Group built a Drupal website to replace a paper- and resource-intensive process for an investment company. Involved from scoping and design to testing and the launch, they now provide ongoing support.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Solutions Architect, Hancock Natural Resource Group
 
Verified
The Review
Feedback summary: 

The site processed 80% of all expected orders within the first few months, and it now is responsible for over $1 million in sales. ADK Group delivers high-quality development work with minimal bugs. The team manages a smooth workflow thanks to their timeliness, flexibility, and care.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a solutions architect for the Hancock Natural Resource Group. We raise capital from our clients to put into alternative investments—such as timber and farmland. We then operate those assets on our clients’ behalf to generate a return.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We sell recreational licenses on the properties we manage, but our current process is entirely paper-based and resource intensive. The task we put forward to ADK Group was to digitize and automate the process through a website.

SOLUTION

What was the scope of their involvement?

We started it with a lot of requirements. We did a lot of Q&A on processes, and we prototyped how all of these manual processes would translate into a digital environment. After a lot of wireframe design and UI changes, ADK Group put together a functional specification document. It outlined everything that they were going to build for us and that would be delivered within the scope of work. 

ADK Group developed the solution in Drupal while we got together other necessary pieces. We put third-party credit card processing providers in place for ADK Group to integrate with their services. For the user acceptance testing, the team came on site and recorded training sessions for all end users. After that, we led two weeks of testing, during which we identified bugs for ADK Group to fix. They then helped get ready to go live—importing historical data, generating records for our system, and helping us create marketing email campaigns to inform existing customers of the new solution.

Since the launch, ADK Group now provides live support. We continue to develop the platform with their team. They take our requests for new features and enhancements and deploy them into production.

What is the team composition?

We work with primarily two people, but three subject matter experts have participated from time to time if we had a challenge in their domain. For example, ADK Group brought people in to help with email marketing, Google Analytics, and our site’s geospatial component that helps us render maps. 

How did you come to work with ADK Group?

We interviewed many solution providers, including a few significant IT consulting companies with a significant presence in our region or nationally. But we ended up talking to a design firm that we had used for another public-facing site. The firm offered to take on the project, but they needed a subcontractor to handle the technical requirements. They brought on ADK Group, and since then, our collaboration has primarily been with ADK Group.

How much have you invested with them?

We’ve spent between $300,000–$400,000.

What is the status of this engagement?

We started working together in April 2018, and the project’s first phase concluded in March 2019. We’re now working on the second phase, and that process is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We booked about 80% of our expected orders through the site within the first months of going live. We've drastically cut down on the amount of staff needed to operate or to facilitate the license purchasing and renewal process. We've processed well more than $1 million through this platform. 

How did ADK Group perform from a project management standpoint?

ADK Group has done exceptionally well in managing our account. I’ve been extremely satisfied with how diligent they are. Every deliverable that the team was responsible for arrived on time according to the original project timeline that they proposed. We did have setbacks on the project, but those were entirely our own doing. Nonetheless, ADK Group has been flexible enough to help us work around that and still go live within the required timeframe. 

During the project, we spoke at least twice a week. Leading up to the launch, we talked every day. Now, we only have a biweekly check-in.

What did you find most impressive about them?

Often when I work with technology providers, I have to spend a tremendous amount of time vetting everything that they do. I tend to find they're usually not very thorough and don't QA things that they provide us. But with ADK Group, that is quite the opposite. They work very closely alongside us, and their attention to detail was exceptional. And they built something for us that met all of our expectations. It’s rare to make something new and hit the mark that closely, but ADK Group managed it.

Are there any areas they could improve?

No, nothing comes to mind.

Any advice for potential customers?

Just make sure that you're as invested in the project as ADK Group will be. You should also appropriately scope your project to ensure its success. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet every deadline that they set for themselves. For delays on our end, they’re still flexible enough to make sure that the first phase got completed on time.
  • 5.0 Cost
    Value / within estimates
    ADK Group charges a third of the cost as the next lowest solution provider.
  • 5.0 Quality
    Service & deliverables
    I haven’t had any negative experiences with what they provided. It’s exactly what we asked for.
  • 5.0 NPS
    Willing to refer
    I would be willing to refer them assuming that the project is in the same or similar scope of work or similar technical area.

Hubspot OS Dev, UI/UX, & Web Design for Educational Firm

"ADK has been an incredible partner. They’re very collaborative, they listen, and their work is always effective."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

ADK partners with internal teams for various short- and long-term projects. They help with web design, web development, UI/UX, CMS optimization, marketing, data analytics, SEO, and more.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Marketing Director, Educational Firm
 
Verified
The Review
Feedback summary: 

ADK is a trusted partner. Over the years they have proven effective, communicative, reliable, and flexible in all projects. While they have slight room for improvement in mapping out QA processes, they’ve consistently gone above and beyond expectations and have an invaluable personal touch.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for an organization that places college students in study abroad programs around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We use HubSpot COS (content optimization system) as our CMS (content management system). We also use it as our marketing automation platform. ADK mainly helps us maintain and further develop our website and COS.

SOLUTION

What was the scope of their involvement?

We partner with ADK for anything from redesign and redevelopment to marketing, QA, and data analytics. Most recently they are helping us solve web navigational problems and redesigning our site UX.

Additionally, they help improve our site health and SEO, including how to best leverage HubSpot. We’ve also partnered with them for our blog pillar project, enhancing our most critical site pages and SEO so that our Google ranking is competitive.

ADK helps us solve marketing and web development issues, as well as partner with us proactively to make sure our site is always improving.

What is the team composition?

We work closely with Jason (Client Application Manager, ADK Group), Sam (Lead Marketing Technologist, ADK Group), and Chris (CSO, ADK Group). They manage other developers that work on our project.

How did you come to work with ADK Group?

We’ve been partnered with them since before I was part of the team when ADK helped us initially develop and implement the COS website. But, we’ve chosen to continue to work with ADK not only due to their work ethic and flexibility and the trust we’ve built over the years but because they’re based locally nearby. That’s important since we need consistent communication.

What is the status of this engagement?

We’ve worked with them since 2015, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ADK has been an incredible partner. They’re very collaborative, they listen, and their work is always effective. Over the years they’ve helped us optimize and improve our website, our CMS, our marketing, our data analytics, and more.

How did ADK Group perform from a project management standpoint?

ADK understands the importance of project management in any web or digital project. They focus and excel in this area. They’re flexible with us when we have iterations and augment our team with their own expertise.

What did you find most impressive about them?

There are lots of competent web development companies out there, but ADK distinguishes themselves through their personal touch and focus on creating a real partnership with their clients. We consider them a partner, not just a vendor. ADK is extremely competent, with strong development and design skills and expertise. Over the course of our relationship, they have been agile and responsive to our needs and have gone above and beyond for us, including building expertise in the HubSpot platform when we decided to implement their platform as our CMS.

Are there any areas they could improve?

I really enjoy working with ADK and the only area I can think of for improvement is in mapping out more specific QA processes with us.

Do you have any advice for potential customers?

I would recommend treating the project as a partnership and being open to their input and advice.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Design, Dev, & Strategy for Prosthetic Company

“The conversion rate of clicks to contacts has been an ongoing improvement since we started.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2011 - Ongoing
Project summary: 

ADK has served as a full-service digital marketing resource for six years and counting. Their services are vast, including WordPress web design, application development, SEO, and social media management.

The Reviewer
 
11- 50 Employees
 
Silver Spring, Maryland
Ian Fothergill
CEO, Medical Center Orthotics & Prothestics
 
Verified
The Review
Feedback summary: 

Over the years, the website has grown to become the highest source of new business. ADK differentiates themselves from their competitors with their exceptionally high level of engagement and attentive customer service. They manage the collaboration with strong project management and organization.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Medical Center Orthotics and Prosthetics. We provide clinical care for amputees and those requiring orthotic braces. I’m also part of the clinical team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

We needed differentiation within our saturated industry, specifically on the external limb prosthetics. We wanted our online presence to stand out above the rest. Our direct goals were to translate web clicks to patients coming through the door. We wanted to increase referrals to our offices. We wanted a representative presence that sends the message that we are a quality provider and we do things differently than other providers. We wanted to distinguish ourselves through the marketing message.

SOLUTION

What was the scope of their involvement?

We were very focused on SEO work and developing a website that had value for our end users and our referral base. There was a lot of web work, web design, and optimization. Once the website was about two years old, they did a complete redesign. There was a phase where we had to optimize it for mobile use. The website is WordPress.

We’re also doing app development with them on our communication platform for our patients and a potential research application that links into their work.

We also use them for traditional marketing. They’ve helped us with a lot of print setup.

They provided every service in the digital strategy gamut. We’ve run an ad campaign on Google and Bing and a couple of other search engines as well. They’ve managed the optimization of those search words and terms. They also managed our social media platform.

What is the team composition?

We have a main point of contact and there are 3­4 others that we routinely communicate with.

How did you come to work with ADK Group?

We screened a couple of companies locally in D.C. and also in the northeast. We saw some of ADK Group’s web work representing restaurants, and I found their link on the bottom of one of the website pages. One their references told me about how they took the time to understand his industry. The level of engagement they offered was what we wanted. They were a startup company, but they were doing things in a fresh way.

How much have you invested with them?

It’s equivalent to having a full-time, in-house marketing person.

What is the status of this engagement?

We started working together in November 2011 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw the fruits of their labor in contacts from patients. A lot of people connect with us through the website. They also channeled a lot more activity on Facebook and Twitter. The conversion rate of clicks to contacts has been an ongoing improvement since we started.

We summarized all activities recently. On a direct return rate, the website was our number one referral over the six years that we have been working with them. For all new cases and new patients treated, the web rose to the top as our number one point of contact.

How did ADK Group perform from a project management standpoint?

They are very strong in project management. We came to a point where our web presence was very strong, but we didn’t have printed material to reflect that locally. We tasked them with a lot of traditional marketing material. It became very important to have better project management. We had to have weekly meetings. When we were developing the app last year, we were meeting twice weekly. We had a lot of project time in between as well.

We use Wrike to assign tasks and have ongoing communication with ADK Group. It documents the process and helps us push projects forward. They’re very attentive and organized.

What did you find most impressive about them?

Their level of engagement in our industry, patients, and our work is impressive. They’re very engaged in the process of our business and understanding the nuances of what we do. That’s been an endearing relationship because they really get what we do.

When we started our partnership with them, they spent a lot of time with us, saw how we treated patients, and understood our clinical process before they started the design. That was the reason why we selected them. They invest the time up front to get it right.

Are there any areas they could improve?

We’ve learned a lot about how to interpret reports from the web activity into what works and doesn’t work in the digital world. Now, we can contribute more to the discussions about where we go next with the website. If anything, they could train the companies that they’re representing on these aspects up front to help them learn more quickly.

Do you have any advice for potential customers?

Talk to their references; that is the best way to get a sense of how different ADK Group is. Look at the diversity of what they can offer.

5.0
Overall Score There’s very little we could ask for over and above the success we’ve had so far.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Sometimes we’re difficult to pin down. When we miss a meeting, it gets pushed off until the following week. It’s very good, but nobody is perfect.
  • 5.0 Cost
    Value / within estimates
    They’ve been flexible and fair with pricing when we haven’t had many active projects with them. They could give more discounts.
  • 5.0 Quality
    Service & deliverables
    Their level of knowledge of our industry was very telling in the quality of the work that they do.
  • 5.0 NPS
    Willing to refer

Salesforce & AWS Integration; Ongoing Drupal Design for Manufacturer

"I encourage other companies to engage them; they’re the perfect partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

ADK Group is building a Drupal backend to enhance customer experience. Concurrently, they’ve executed a Salesforce data and documentation migration to Amazon Web Services.

The Reviewer
 
10,000 + Employees
 
Canton, Massachusetts
Director of Digital Marketing, Sika
 
Verified
The Review
Feedback summary: 

ADK Group conducts extensive research to deliver creative solutions with accuracy. Outstanding progress on the Drupal project reflects this approach. Similarly, the migration has increased efficiency and enhanced UX reliability. Their collaborative approach makes them a fit for a variety of needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of digital marketing at Sika, a global producer of specialty chemical products for the construction and manufacturing industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ADK Group?

There were two challenges. First, we wanted to create a better customer experience for our B2C clients, specifically improved web navigation and accessibility. In addition, we needed to provide a satisfactory UX for the national retail vendors we supply.

Second, we needed a better process for updating customers’ product data sheets, safety data, and other documentation in our Salesforce content libraries. The files weren’t syncing between this repository and our CMS, Adobe Experience Manager (AEM). Without proper syncing, our company could be liable if a customer files a safety claim.

SOLUTION

What was the scope of their involvement?

We started with a discovery phase about our B2C products and big-box home improvement store vendors. Their needs differ significantly from B2B clients. ADK Group learned our pain points, objectives, and subsequently submitted a solution. We then moved into development and QA testing. The team used a sandbox environment. Currently, ADK Group is building the Drupal backend after completing its design. They expect to launch the site in May 2018.

What is the team composition?

The team included 5–6 resources. We had a Salesforce expert, a APEX coder, an AWS specialist, and a project manager. The Drupal project had additional team members and included designers.

How did you come to work with ADK Group?

We looked for a new agency after our previous vendor didn’t perform well. We reached out to a local design company, but the scope was misaligned to their expertise. They recommended ADK Group to us.

How much have you invested with them?

We spent $10,000–$12,000 on the Salesforce project. The Drupal project was six figures.

What is the status of this engagement?

Work started in March 2017. The Drupal project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve improved our workflow by eliminating redundancy with AWS. The tool has also reduced concerns about data duplication and outdated files. Luckily, these improvements have enhanced the consumer experience without imposing a new process on them.

How did ADK Group perform from a project management standpoint?

They couldn’t have done a better job. The project manager, our main point of contact, is the best we’ve ever worked with. She’s detail-oriented, communicates well, and takes time to understand our needs. She also ensures that her team delivers as expected. We have weekly standup meetings and communicate via phone and email.

The Salesforce asset is also high-quality. He’s a great supplement to our in-house staff. He’s exceeded expectations, even helping with issues not directly related to the project.

What did you find most impressive about them?

Their work on the Drupal project is outstanding. The team collaborated with our marketing department to understand our complex set of products, markets, and business units. One principal conducted market research to enhance his team’s solution. At this point, they likely know our products better than some of our employees.

We’re impressed by the time they invested to gain that knowledge. That effort distinguishes them from other vendors.

Are there any areas they could improve?

No. I can’t think of anything.

Do you have any advice for potential customers?

I have no problem recommending them. I encourage other companies to engage them; they’re the perfect partner.

5.0
Overall Score They couldn’t serve us better. The team produces and implements impressive creative solutions.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve never missed a deadline. They’re also proactive in keeping us on schedule.
  • 5.0 Cost
    Value / within estimates
    We get high-quality work for a standard flat hourly rate. Their creativity exceeds their cost.
  • 5.0 Quality
    Service & deliverables
    Their QA testing produces error-free deliveries.
  • 5.0 NPS
    Willing to refer
    I’m highly likely to recommend them.