What evidence can you share that demonstrates the impact of the engagement?
They were more than fair with us. Ashish was really good about establishing a clear connection with us and was open to our recommendations and critique of his team. It became more than just a client-supplier relationship. They properly augmented and supplemented our team: without their help, we wouldn’t have gotten the projects done.
The quality of the work was acceptable to the client. After QA and user acceptance testing, we found that it did what was needed. The price was reasonable, with fair working conditions, and my developers enjoyed working with their team.
How did AddWeb Solution perform from a project management standpoint?
The communication was good. We added them to our Slack and our clients always got full access to everything through Jira. We were very open with the fact that we were using supplementary resources. Overall, AddWeb worked effectively in our project management processes.
What did you find most impressive about them?
They’re open and want to build good relationships. I still consider them my go-to people, though our business has changed so we haven’t used them again. I trust them as Ashish has done a great job of making himself visible in the UK development community. He understands the market and that’s what has made them successful.
Are there any areas they could improve?
We felt that their lead developer needed to become more of an effective manager and less of a developer, but it was an issue that we were able to resolve—It’s a scalability problem that any business is likely to have.
There was never a point we were disappointed with the quality of the work; we set realistic expectations around it. When you bring in any new employees, they need a certain amount of time to get up to speed with how the organization runs.
Do you have any advice for potential customers?