What evidence can you share that demonstrates the impact of the engagement?
It’s too early for results as we haven’t rolled out any of the products yet.
How did ActiveLogic Labs perform from a project management standpoint?
We communicate through Slack and use Github and Trello. Their structure is pretty flat so we’re able to communicate with anyone on their team via their Slack channels.
We’re very happy with their ability to get things done. With any project, there's always scope creep and it's generally my fault too. Because they understand the end goal—of the customer experience and the product to sell—they can help us achieve it by considering the best solution.
What did you find most impressive about them?
They build interfaces that are usable. I've never worked with a company that could truly build good user interfaces and then power them with an API-based system. Everything ActiveLogic Labs does is built on top rather than hard-coded into the frontend. That means we can build on it to continue the development rather than having to rip apart the code. The API abstraction layer and frontend make it easy for us to work with what they build.
dealt with a lot of programmers in the past and haven’t ever had much success with outsourcing. They’re not able to understand the high-level concepts of what we’re building and it never turns out as we expect. ActiveLogic Labs have the ability to understand the end goal. They question us in order to make sure they understand rather than just completing discrete, specific tasks. They don’t waste time on things that don’t make sense.
Are there any areas they could improve?
The biggest issue they face is that they're growing. Their client base is expanding; a friend of mine is doing a lot of work with them, for example. They will have to scale up while ensuring that their staff can handle the challenge.
Do you have any advice for potential customers?
As with any project, staying on top of everything and keeping everyone on schedule is challenging.