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The Acme Dream Company designs visually stunning, search engine optimized, responsive websites that convert visitors to customers... and we do this very well. We specialize in Wordpress Website Design, Management, SEO, Social Media, and Email Marketing Strategies. Together we will engage your visitor by offering unique relevant content that encourages interaction and promotes growth.
 

 
$5,000+
 
$100 - $149 / hr
 
Freelancer
 Founded
2011
Show all +
Chicago, IL
headquarters
  • Western Springs
    Chicago, IL 60558
    United States

Reviews

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Online Scheduling Portal for Orthopedic Surgery Clinic

“I will come up with something we need and Acme will take that idea and run with it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2013 - Ongoing
Project summary: 

Initially engaged to develop an online information submission form, Acme Dream Company’s scope extended to include website design and a scheduling program. They continue to provide ongoing service and support.

The Reviewer
 
11-50 Employees
 
Morton Grove, Illinois
Kari Sroka
Office Manager, Illinois Sports Medicine & Orthopedic Surgery Center
 
Verified
The Review
Feedback summary: 

Replacing the current outdated method, the website was efficiently supporting the flow of secure information within two months. Engaged and eager to take on new challenges, Acme Dream excels at translating ideas into creative solutions. Communication is consistent, responsive, and accessible.

BACKGROUND

Please describe your company and your position there.

I am the Business Office Manager at Illinois Sports Medicine and Orthopedic Surgery Center. We are a multi-specialty ambulatory surgery center on the North Shore of Chicago. I oversee a team of surgery schedulers and supervise the flow of patient information in preparation for surgery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Acme Dream Company?

We originally hired Acme Dream Company to design an online template for offices to digitally send us necessary surgery scheduling information. The scope expanded to include a new website design, a new program, and invaluable ongoing support and services.

What were your goals for this project?

The goal was to replace our old method of handwritten, faxed reports and develop an easy process for offices to send us PHI (Protected Health Information) securely. What we ended up with far exceeded our expectations!

SOLUTION

How did you select this vendor?

Michael (Marketing Director, Acme Dream Company) had provided some IT help for us while he was working with another company. I approached him about a solution to our information problem, and from there it has blossomed into a ten-year working relationship that cannot be replaced.

Describe the project in detail.

We developed an initial plan to consolidate all the required information into one concise form that could be transmitted online. The program Acme wrote for the form included all of the nuances I asked for and made the document simple to read, complete, and transmit.

What was the team composition?

The team primarily consisted of Acme and myself, with some additional insights from our Practice Administrator. I worked very closely with Michael to provide him with all my requests for the website and he made them happen!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within about two months, the new website was up and running with new registered users already transmitting information to us.

How effective was the workflow between your team and theirs?

The workflow is great! Whether emails, text messages, or phone calls, we have made all forms of communication work.

What did you find most impressive about this company?

We are so impressed with the way Acme can turn our small ideas into grand plans. I will come up with something we need and Acme will take that idea, run with it, and deliver a product I could never have dreamed of!

Are there any areas for improvement?

There are no improvements I can think of!

5.0
Overall Score You cannot go wrong with the type of service, knowledge, and information that working with Acme Dream Company provides.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I can always call and expect to get an answer back within a VERY reasonable time frame.
  • 5.0 Cost
    Value / within estimates
    We are so pleased with Acme's pricing that we have kept them as a vendor for over ten years.
  • 5.0 Quality
    Service & deliverables
    Anything we can dream up, Acme can produce!
  • 5.0 NPS
    Willing to refer
    I have referred people to Acme and will not hesitate to do so again.