99x Europe (formerly Cleverti)

BACKGROUND

Introduce your business and what you do there.

Our company deals with spatial information, with quite a diverse project portfolio, mainly working for public clients. I'm the head of the software development unit.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with cleverti?

We wanted to be more flexible in our response to our projects. It was difficult to find competent professionals to help with these tasks, so we were looking for a partner that would allow us to be more flexible and able to scale.

SOLUTION

What was the scope of their involvement?

They work with us using web and mobile technologies, including Angular, Ionic, and Java, and we also use database technologies. Our upcoming projects will include Python.

What is the team composition?

So far, we’ve worked with five developers from their team, and there are three more joining us this month.

How did you come to work with cleverti?

I found them through their web page and contacted them. I was in contact with several companies, and cleverti were the best fit for us and our goals.

What is the status of this engagement?

We started working with them in July 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve allowed us to start some projects we wouldn’t have otherwise been able to, providing us with solutions to scale some and set up others. The quality is very good so far. We have the same way of thinking about our work and what should be accomplished, which means the teamwork is excellent. They’re crucial for the work we do.

How did cleverti perform from a project management standpoint?

Communication is really good. We’ve set up mixed teams with cleverti, divided between Munich and their office, and we have a manager on their side, who’s not directly involved in the work. If there are any issues, they provide us with the help we need.

What did you find most impressive about them?

They have useful resources, which are difficult to find in our location. Communication and management are very good, as is the overall collaboration. We think the same way, and they do everything to find solutions for us. Our teams work well together.

Are there any areas they could improve?

I don’t see anything in this regard. There can always be improvements during a project, but we work on them together. 

Do you have any advice for future clients of theirs?

No, I can't name anything specific.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a startup based in Copenhagen. Our goal is to provide headhunters with the tools to find the right candidates under specific verticals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with cleverti?

There are limited and expensive development and technical resources in Denmark. We hired cleverti to develop all the interfaces we’re using on the platform, from customer-facing to internal interfaces.

SOLUTION

What was the scope of their involvement?

For development, we used Angular JS, HTML, JavaScript, and CSS.

What is the team composition?

We worked with one of their developers.

How did you come to work with cleverti?

I was prospecting various outsourcing companies in Denmark. I’ve worked with other companies based in Eastern Europe and felt the relationships were never that constructive. After going in another direction, I found cleverti purely by looking for Portuguese outsourcing companies on Google. I’m actually planning on moving to Portugal and wanted to see what companies were there, along with their prices. The fact that cleverti was located in Europe made it easier when it came to billing and having only a one-hour time difference. I got in touch with them, and the relationship started from there.

How much have you invested with them?

We spent between €40,000– €60,000 (approximately $45,000–$68,000 USD).

What is the status of this engagement?

We started working with cleverti over a year ago, and the project will finish at the end of April.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently raising money for the company, and I’d love to keep working with cleverti. Their sales manager is helpful and listens to the needs of his customers. They were highly-responsive; there was no time where I couldn’t get in touch with them. When it comes to development, I value their motivation and work ethic more than skill.

cleverti assigned us a junior developer who was highly-motivated and personable. There was an onboarding time where I had to explain to him about online technologies. He got better and better within a few months. Today, we outline tasks at a high level, and he works on those by himself. Since we’re a small company, every resource is critical. The developer wasted no time. He needed different devices to test the interface on, and there was no problem for cleverti to do that. Their team is likable and always there to help. There were some setbacks, but nothing determinantal to our business.

How did cleverti perform from a project management standpoint?

The developer used our internal Jira account, and I did project management. We were free to manage the developer as we wanted. I only required that he had the right toolset at every point in time. I made it clear that if he needed a Windows device in two hours, he should have it. They always delivered in that sense.

What did you find most impressive about them?

Apart from responsiveness, they delivered what we expected them to. cleverti was interested in the project, working hard to better it. Their attentiveness to our process was also a huge plus. After a few months, a set routine kicked in, which lessened their questions. They knew I was managing the developer myself, so they received a status update from him every few months. I never had an issue with my developer; I was lucky.

Are there any areas they could improve?

cleverti did everything we needed them to in the right way. I don’t see any areas where they could improve. One time, our developer was in a noisy area, so I asked them to move him.

BACKGROUND

Introduce your business and what you do there.

My business partner and I each have over 40 years of experience in the computer industry. We help legacy and mainframe organizations modernize their applications and computer systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with cleverti?

We have a variety of partnerships with other firms, one of which is cleverti. We use them to pull additional resources.

SOLUTION

What was the scope of their involvement?

We initially worked with them on testing technologies and solutions, but currently work with them to transfer IBM- or Cobalt-based systems to distributed Linux platforms. It is difficult to find resources with experience in some of the technology we use, so the collaboration is particularly positive for us.

What is the team composition?

We use their consultants as needed. We currently work with one to three, and will increase the team size next year.

How did you come to work with cleverti?

Our relationship with them predates the founding of our current company. They helped us build our structure, and we’re revisiting our relationship with them now to fulfill resource requirements for some of our projects. We have a long history with them, mainly thanks to the quality and affordability of their resources.

How much have you invested with them?

The current project involves between one and three of their consultants, who we engage full-time. Current costs are around €6,000–€7,000 (approximately $6,900–$8,000 USD). We expect to double that next year, based on resources we’ll need for coming projects.

What is the status of this engagement?

Our initial contact with them started back in 2009, but it took a while to work with them. We've had an on-and-off relationship with them since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project we were working on was going badly when we brought them in. We were struggling to find the right resources, but they gave us exactly what we needed. They provided high-quality consultants and really saved the whole process.

How did cleverti perform from a project management standpoint?

They all speak excellent English, so are easy to communicate with. We only work with one to three consultants, so we manage the project while they deliver resources against the contract.

What did you find most impressive about them?

I’ve been in the business for a long time and have hired nearshore and offshore resources from a variety of countries. I particularly like my collaboration with cleverti. The level of cost is low, the quality is superior, and they’re much closer to our time zone.

Are there any areas they could improve?

It would be helpful to them if they expanded their visibility in the market. We plan to expand our business with them, and a stronger presence would help grow their pool of resources.

BACKGROUND

Please describe your company and your position there.

With over eight years of experience as an expert in IT security awareness, I’m the COO and founder of Conscio Technologies, which is the creator of Sensiwave and RapidAwareness. Sensiwave is a cloud software solution that allows companies to set up and to organize awareness campaigns for their staff.

With these solutions, companies can quickly comply with IT security regulations, boost communication with employees, and attain the expected behaviors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire cleverti?

We wanted to develop a new version of our awareness solution, as well as manage new technologies and devices. For this, we needed to boost our research and development team and had to hire a skilled senior developer.

SOLUTION

How did you select this vendor?

I found cleverti online. I spoke with their staff and found them to be very knowledgeable.

Can you go into detail about the services they provided and the scope of the project?

We wrote the specifications of the new version, and they proposed and developed technical solutions with our team.

What was the team composition?

There’s only one person assigned to my project at the moment. We plan to add more people depending on the project’s progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution is our business; this new version will be our business of tomorrow.

How was project management arranged and how effective was it?

We’re in charge of the project management.

What did you find most impressive about this company?

Their skills, flexibility, and responsiveness are remarkable.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that creates software for the oil and gas industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cleverti?

I’ve used Cleverti for several projects. For this project, we wanted to make the functionality of our desktop application available on the cloud. We were building a web-based frontend for the app for the first time, and we needed a developer with JavaScript skills who could use the React framework we chose.

SOLUTION

What was the scope of their involvement?

Cleverti advised us on how to use the framework and eventually provided us with the developers that we needed. We launched the first part of the application recently.

I’m not familiar with the technical details of the project, but we’ve primarily used JavaScript with the React framework. I know other technologies are used in terms of REST, APIs and proxies.

This was a one-off project, where we gave them our specs and they delivered, but I have worked with Cleverti in three or four other contexts. When I first started working with them, the company I was with was doing PHP development, testing, and support. The second project I did with them involved .NET developments for an e-health app for pharmacies in Norway. Later, in my role as the CEO of another company, I asked them to develop our web infrastructure.

What is the team dynamic?

We have one dedicated person at Cleverti, and we work with two others on an on-demand basis, depending on the workload.

How did you come to work with Cleverti?

I’ve been working with off-shore outsourcing development for at least 15 years with different projects and companies. I originally started outsourcing to India, but we had issues with the time difference and the travel time. So I started looking for alternatives that were closer to Norway.

My requirements for the new vendor were that they were in a similar time zone to us and that I could get to them in a few hours via a direct flight from Oslo. We chose to look in Portugal, because it has good universities, and it’s easier to find people with English proficiency Microsoft-based skills. We narrowed down our list to a couple of Portuguese vendors and eventually chose Cleverti. This was in 2010 or 2012.

How much have you invested with them?
I would have to check, but I think have invested about €50,000–€100,000 on this project.

What is the status of this engagement?

I think I started working with them on this project at the end of 2016, beginning of 2017, and we launched the app in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
 

It’s too early in this process, but initial feedback has been good. Most of our users are still using the desktop app and aren’t yet on the cloud. So far, we are very happy with what we’ve seen.

On a scheduling note, they were able to get the job done on an accelerated timeline. Our goal was to launch the app in October 2017, but we got invited to present at a September forum in Paris with a large crowd of customers. We asked our internal team and Cleverti's team to accelerate development so we could demonstrate it at the forum. We cut the schedule by a month, everyone got to work, and we were able to launch the product on Sept. 16.

How did Cleverti perform from a project management standpoint?
 

We basically see the Cleverti people as part of our own team. They adapt to our project management, which I appreciate. They’re very accommodating of our preferences in terms of stand-up meetings and communication platforms (Slack, Skype, etc.). We use Agile development and Scrum, and they have adapted to that as well.

When it comes to communication, they’re very good. They have solid English skills and articulate their concerns well.

I also appreciate the way their senior staff operate. If we have a technical question or need something outside the scope of the project, their senior people will join specific meetings and advise us along with their team. They never charge extra—it’s an extended part of the service. That’s one of the best things about Cleverti. I think it helps them train their people and avoid technical difficulties.
 

What did you find most impressive about them?
 

Their overall quality is impressive. If I have a problem with a vendor, I don't search for another one–I just call Cleverti.

I use Cleverti not only because of the quality of work they do, but also because of the management’s personal attention. They take my calls and go the extra mile to help me. I can call their CEO if I'm worried about anything, and he will call me back to discuss things. As a small client, we only have one dedicated person and a few additional resources, but that doesn’t change the attention we receive. When I was outsourcing to India it was difficult to get in touch with their management.
 

Are there any areas they could improve?

I don't think there are any areas they could improve. They are expensive compared to other vendors, but they’re worth it for the quality and peace of mind they deliver.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Spindots, a discount exchange network. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with cleverti?

They built our web platform.

SOLUTION

What was the scope of their involvement?

They used native PHP to build our APIs. They also used JavaScript, MySQL, and some components of JSON. They integrated social networks, reporting systems, and a dashboard. They installed the system and they are now supporting both the platform hardware and software. There are some components of the platform we do in-house.

What is the team dynamic? 

There are two full-time developers, two part-time developers, and one project leader. There is another person that sets the platform and defines the criteria and security.

How did you come to work with cleverti?

I’ve known them for a long time; some of our guys had previously worked with them. I knew they had the experience and confidence to build the platform.

How much have you invested with them?

We have spent €50,000 [$60,000].

What is the status of this engagement?

We started working with them in November 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are a startup using the platform as a proof of concept to help us sell and implement the concept to some markets. This prototype is not the final version. We want to change some of the user interface components. The platform is online and people can use it, although it’s not finished. As soon as possible, we will continue to build it out. We are currently negotiating partnerships. cleverti will be supporting us for a long time.

How did cleverti perform from a project management standpoint?

We used both Microsoft and Git to manage the platform implementation. Management wasn’t difficult because we don’t have many people involved. 

What did you find most impressive about them?

Things were well done and I like the API. The API is the connection with our other systems. It’s one of the main features of our platform. cleverti created it by themselves without our help. It’s very efficient. It was important to define the technical architecture using resource systems that were not on the main domain. We had to rebuild some components and it’s very fast and efficient now. It’s been a good project.

Are there any areas they could improve?

We need to improve the project management as we continue to grow. Right now we can manage the project with the team we have, but as we improve, we need to change project management, tools, and the connection between our two teams.

BACKGROUND

Please describe your company and position.

 I am a manager of an IT services company.

Describe what your company does in a single sentence.

Our company is specializes in IT services and software solutions. The company offers a wide range of solutions for public administrations and companies, including solutions in the areas of digitalization, e-government, cloud computing and IT infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 99x Europe (formerly Cleverti) to accomplish?

• Due to the local talent shortage, they partner with 99x Europe to have access to skilled and reliable engineers from Portugal to guarantee smooth software development work to meet the company’s goals and deadlines.

SOLUTION

How did you find 99x Europe (formerly Cleverti)?

Online Search

Why did you select 99x Europe (formerly Cleverti) over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from 99x Europe (formerly Cleverti) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop taxation software for government based on a standard architecture with different modules. 99x Europe was involved in the development of both the core and individual software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Running software
• Tests
• Project milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery of results and active communication on progress. Proactive and timely processing of requests and orders.

What was your primary form of communication with 99x Europe (formerly Cleverti)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Service quality
• Immediate response to requests
• Competent and service-oriented employees

Are there any areas for improvement or something 99x Europe (formerly Cleverti) could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the People & Culture Manager of (a/an) IT Services

Describe what your company does in a single sentence.

Providing consulting services in the areas of Technology & Strategy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire cleverti to accomplish?

• Assist with recruitment effort

SOLUTION

How did you find cleverti?

Referral

Why did you select cleverti over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Project within the Smart Mobility Ecosystem area - Cleverti is supporting daily operations with a Dedicated Team with multiple profiles, from Software Development, Data Engineering and Quality Assurance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New hires
• Profiles submitted per opening

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor responded very fast to our request for assisting us in building our teams with great talent from 2 two different countries within & outside of Europe. The profiles submitted were found to be also a great fit to our needs. They supported us throughout the whole process.

What was your primary form of communication with cleverti?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their dedication into meeting client needs & being fast reponsive in a competitive & volatile talent mark

Are there any areas for improvement or something cleverti could have done differently?

We're extremely satisfied with our cooperation with cleverti. We have nothing to suggest at the time being!

BACKGROUND

Please describe your company and your position there.

We are an E-commerce company and I perform the role of Recruiter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire cleverti?

cleverti has been instrumental in providing us with profiles to meet our needs of increasing our staff.

SOLUTION

How did you select this agency and what were the deciding factors?

I was contacted directly by Cleverti.

Describe the project in detail and walk through the stages of the project.

It depends on the project. We have different needs based on the different teams.

Describe the recruitment process in detail.

- CV screeening - Technical test - Interview

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We have had good profiles shared across the company

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive or unique about this company?

They are very reliable and responsive.

Are there any areas for improvement or something they could have done differently?

Nothing to point out.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Development at Interprefy. Interprefy is the world’s leading cloud-based remote simultaneous interpretation technology and services provider that enables interpreters to work from anywhere, anytime.

With Interprefy, meeting and event participants can enjoy real-time interpreting in their chosen language - in our platform, app, or added to Zoom, Webex & beyond. We have development resources spread around the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire cleverti, and what were your goals?

Interprefy hired CleverTI for the development of the world leader remote simultaneous interpretation platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through referral and after a trial period we have concluded that CleverTI is a good partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At Interprefy we use Agile development methologies and deliver frequent increments on our solution to the satisfaction of our clients.

How many people from the vendor's team worked with you, and what were their positions?

The team is composed by around 20 persons and CleverTI provided us 1 Senior BackEnd Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team met the expectations and deliverables on time and budget.

Describe their project management style, including communication tools and timeliness.

Interprefy uses Agile methologies backed up by Atlassian products.

What did you find most impressive or unique about this company?

They were always willing to help and understand our needs.

Are there any areas for improvement or something they could have done differently?

The work is performed with high quality and on time.