73CREATIV

Introduce your business and what you do there.

We’re a financial education company, and I’m the founder and president.

What challenge were you trying to address with 73CREATIV?

We needed site overhauls for our customer-facing and membership portions of our site. Prior to 73CREATIV’s involvement in the project, we had a disastrous experience with another designer and had to let him go. We were hoping that their team could rescue the project.  

What was the scope of their involvement?

They started the site completely from scratch, having us provide as much information as we could about our vision and mission. Patrick () spent time looking at our existing web presence and built an entirely new site from start to finish. We had an existing logo, but he created the entire WordPress site. 

What is the team composition?

We worked directly with Patrick, who led the project from start to finish. There was a team assisting him, but we didn’t have direct interactions with them.  

How did you come to work with 73CREATIV?

We found them through Upwork after wasting a lot of time with our previous designer. Their team responded to our listing with a proposal and had clearly taken the time to research our brand and problem. When they responded to our post on Upwork, they were already suggesting ideas. That really impressed me. 

How much have you invested with them?

The site cost about $4,000. Now, they’re on a monthly retainer of about $1,000 per month. Sometimes, their hours warrant an increase in our spend as well. In total, we’ve probably sent just under $10,000. 

What is the status of this engagement?

We’ve been working with them since February 2020. They delivered the consumer-facing portion of the site by April 2020 and the membership part of the platform in June 2020. However, we continue to work with them on all things design and branding.

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is unmatched. I’ve never been this happy to collaborate with a design partner. Patrick has diligence, work ethic, and integrity that’s rare in the industry. On top of that, he’s a remarkably talented designer. Any company would be fortunate to have a design partner like them on board.  

How did 73CREATIV perform from a project management standpoint?

They’re organized, using Toggle to track their hours dedicated to certain tasks. It’s been very helpful to be able to show our stakeholders where our time and resources are going. Patrick is an exceptional communicator, keeping us updated on progress and regularly asking for feedback. They’re willing to switch gears when tasks with immediate deadlines pop up. 

What did you find most impressive about them?

They go above and beyond with their work, critically thinking through roadblocks and suggesting creative solutions. For instance, Patrick may recommend making small site tweaks to improve SEO. I genuinely believe that we’ve found a partner that’s looking for avenues to make our business stronger. 

Are there any areas they could improve?

I can’t think of anything at this point. They’ve been superstars. I know that they would fix any problem that could pop up. 

Do you have any advice for potential customers?

Recognize their knowledge and expertise. Trust that they have experience and creative ideas that may exceed your expectations.

Introduce your business and what you do there.

I’m the owner of a dental practice.

What challenge were you trying to address with 73CREATIV?

I needed to create a website in a week.

What was the scope of their involvement?

They created my WordPress website. The team also takes care of ongoing maintenance and SEO.

What is the team composition?

We work with one contact from their team.

How did you come to work with 73CREATIV?

I found them on Upwork and liked the sites in their portfolio. 

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We started working together in May 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

 They made me a clean, professional website. The team took my content and organized it with a creative mindset that I don’t have. We’re already on the first pages of Google organically for our area.

How did 73CREATIV perform from a project management standpoint?

A lot of times I’ll send out an email and they’ll respond within minutes. For me, that’s worth every penny.

What did you find most impressive about them?

They’re like a machine when it comes to getting work done, it’s unbelievable.

Are there any areas they could improve?

No, I don’t have any negative things to say.

Do you have any advice for potential customers?

My advice is to come to the table with a clear understanding of what you want. Bring pictures and links to other sites that you like, and let them do their job.