Building smart products

404 is a software boutique based in Buenos Aires with 7 years of experience. We are a solid small team composed by 11 experienced professionals on web & mobile development, UX / UI design, and product discovery / definition.

We are obsessed with product internal and external quality, from simple and elegant code, to flows and user interfaces.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2011
Show all +
Buenos Aires, Argentina
headquarters

Portfolio

Key clients: 

Greenpeace, Gouvernment of Argentina, Coca-Cola, Disney, Veritran.

MyNeeds is a social network based on connecting users’ needs with brands’ offers. As opposed to the traditional customer / brand relation, in this app is the user the one expressing his needs. Other users and brands help him satisfy them by recommendations, offers, comments and suggestions. We’ve develop the responsive web app, the administrator console and the Android app.

Veritran Smartwatch Apps

Veritran is a complete e-banking solution with web and mobile channels. Keeping track on new technologies and devices, they requested our help to research and develop their smartwhatch version for WatchOS, Android Wear and Tizen.
It was a three-fase project: Research, prototype and develop.

Veritran Designer Tool

Veritran is a long term client-provider relationship. We’ve being working with them since 2012. In this case, they needed to modernize their UI builder.

First we’ve made a prototype / UX proposal. With several iterations over wireframes and design we’ve arrived to a great UI interface.

After that, we came up with an architectural proposal, making an independent UI from the core backend, using backbone as MVC

frontend technology. There it is, a great product made with both teams working together.

Greenpeace came to us with the innovative idea of a new mobile participation channel for their supporters. Together we’ve concepted, discovered, designed and developed Apptivista.

In the app, you can easily participate in greenpeace campaigns from your smartphone in the simplest and fastest way. You can sign petitions by just touching the screen, comment on environmental issues and spread the news in your social

networks.

You can also add audios, photos and videos to campaigns, participate in greenpeace surveys and call and send sms to responsibles and decision makers to be heard. All inmmersed in a gamnificated environment.

In 2018 Argentina asume the presidence of the G20. As part of the organization, one of the digital plan’s objectives was the development of mobile apps with content and functionalities for delegates, press and the general public.

404 applied to the public contest and became the selected provider for this solution. After many weeks of intense work, the first version of those apps went live.

The official G20

app includes news and information about the cities where G20 meetings are held and information to assist delegations and press that attend the meetings throughout the year.

Reviews

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Mobile & Web App Dev for Petroleum Engineering Company

"They were professional and always willing to help, solving problems and maneuvering around roadblocks." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
2015 - 2016
Project summary: 

404 developed a social network composed of a PHP web app and a native Android mobile app. They instituted a Symfony 2 framework and a PostgreSQL database and built the mobile app with Java. They also did QA.

The Reviewer
 
201-500 Employees
 
Buenos Aires, Argentina
Project Manager, Oil Engineering Company
 
Verified
The Review
Feedback summary: 

A history of on-time deliveries that fulfilled expectations earned 404 an advantage in securing future work. Their dedication to finding solutions and ability to communicate via multiple pathways are hallmarks of their professionalism. Customers can expect a highly competent development partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for an oil engineering company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404?

Our technological solutions department was tasked with creating a social networking tool that empowered users to share, organize, and group everything they wanted. We needed someone to develop the system.

SOLUTION

What was the scope of their involvement?

The developed our solution, which is comprised of an Android mobile app and a web app. After developing wireframes based on requirements we gave them, they built the web app using a PHP, Symfony 2 framework. They introduced a PostgreSQL database with web services for the native Android app, which they developed with Java.

Along the way, they delivered a beta version using a waterfall methodology, did QA, and then proceeded to full development. We used an agile approach for the final development with around 15 sprints in total, which took 3–4 weeks.

What is the team composition?

We worked with a general lead, a part-time system administrator, and 2–3 developers, who were rotated in and out depending on the phase we were in.

How did you come to work with 404?

The vendor who was leading our project brought them in during development. While we didn’t have much success with other companies, we were quite satisfied with 404. Therefore, we decided to continue with them.

How much have you invested with them?

We spent around $400,000.

What is the status of this engagement?

We worked with them from early 2015 until 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built the app as specified and according to project requirements, delivering every sprint on time. We’re about to start a new app development project and we’re going to make sure they’re involved in the pitching process.

How did 404 perform from a project management standpoint?

We handled project management, along with our lead vendor. The great majority of our communication happened through email and Redmine, the tracking platform we used. Otherwise, we met face-to-face, especially while defining requirements.

What did you find most impressive about them?

Their quality and timeliness were quite good. They were professional and always willing to help, solving problems and maneuvering around roadblocks.

Are there any areas they could improve?

It would benefit them to be a bit more flexible and open to last-minute changes. On the other hand, it’s now always advisable to be so.

Do you have any advice for future clients of theirs?

I would recommend them for any job, especially web app development. Also, it’s always a good idea to have strong requirements before starting a project. This is true for any vendor.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Multiple Dev Projects for Digital Banking Platform

"They have quality solutions, are committed, and deliver on time."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

404 provides multiple development services, working on integrated web platforms, frontends for mobile iOS and Smartwatch solutions, and modernizing the company's UI.

The Reviewer
 
51-200 Employees
 
Buenos Aires, Argentina
Product Manager, VeriTran
 
Verified
The Review
Feedback summary: 

Their development assistance ensures that the company can take on more complex mobile and web projects, and complete them more quickly. They manage the work smoothly and understand the requirements well, but could grow in order to take on more projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager and product owner at VeriTran. We’re a technology company that creates software—digital banking platforms and digital platforms in general. We have a platform that runs millions of transactions monthly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404?

We have a team of experienced developers, but we had some products that needed to be created with new technologies and we needed additional help with architectural problems in our applications.

SOLUTION

What was the scope of their involvement?

They helped us with many projects, including a platform in an integrated development environment. They took care of the solution and ensured it would be compatible with our old solutions. They developed this application with us—we provided the backend services. It’s an evolving solution.

The second project they helped us with the frontend core parts of our mobile iOS applications and Smartwatch solutions. For the frontend development, they used HTML, CSS, and JavaScript. They worked with a lot of Backbone, Vue, and TypeScript, while the backend services are mainly in Java. They delivered us an application and we checked all of their work. We transpired and compiled the application. Then they did QA work.

They also helped modernize the UI of our platform. They gave us the wireframes, and we often discussed one or two iterations, then got into the phase of design. In some projects, they’re very iterative with us. One project we have a lot of work and we can call them to help. Other projects, we tell them there are parts we want to do on our solution. They’re very flexible in that sense.

What is the team composition?

There’s a project manager and three developers. On occasions, there are two UX/UI people.

How did you come to work with 404?

I worked for 13 years in a communications company where I was in charge of web-based application development. We worked with a lot of small companies and developers and I had a great experience with the people that work with 404. They were committed, responsible, and had good quality solutions.

In my current role, we first started working with them on small projects, for which they were successful, so we continued. They have good technical knowledge and they don’t promise things they can’t deliver. They’ve recommended good ways to do things.

How much have you invested with them?

$100,000–$200,000.

What is the status of this engagement?

We started working together in 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our solutions were developed in a very short period of time with them as our partners. We can deliver more complex web and mobile applications, more quickly. We can make UIs with them and in half the time as before.

How did 404 perform from a project management standpoint?

We have some dashboards in Jira and use Kanban. We hold some meetings where we find the requirements and we refine. They gave us reports, I check them, and then we pay them. If we need extra support, there’s no problem.

What did you find most impressive about them?

They have quality solutions, are committed, and deliver on time.

Are there any areas they could improve?

If they had a bigger team, we could give them more work. It’s difficult to find the quality people to work in this business though. It’s not easy to grow here as a technical company. They’re growing slowly so that they’re focusing on the quality, which is the right thing to do.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Global Campaigning Network

“As an NGO client, we had a specific set of needs that 404 always took into careful consideration.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

404 programmed native iOS and Android app with a swipe-based interface that’s gamified with levels and badges. It stores signatures for petitions.  A photo editing feature integrates with social media. 

The Reviewer
 
1,001-5,000 Employees
 
Buenos Aires, Argentina
Ingo Boltz
Campaigner Climate and Energy, Greenpeace
 
Verified
The Review
Feedback summary: 

404 delivered a flawless, stunning app with the most community user downloads for a branch of a global NGO.  Even competitor organizations praise its unique potential for activism. An honest partner deeply invested in the mission, 404 coupled high-caliber programming with insightful consulting.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of the Innovation Lab at Greenpeace in the Argentina office. Our unit develops new technology to find innovative methods for activism.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404?

We’d started an app development project with a different agency and hadn’t been pleased with their performance. We needed a team staffed with attentive people who could produce a higher quality product. When we switched providers, we hired 404. 

SOLUTION

What was the scope of their involvement?

Our Greenpeace Activist application is for our supporters and those with a general interest in environmental topics. 404 coded native versions for both iOS and Android. It presents daily proposals to participate in environmental campaigns. Users can swipe left or right on these cards if they want to participate. Using this interface is relatively unique in our sector. The entire app is gamified with levels and badges to keep people engaged over time. 

One way to support a cause through our app is taking a selfie and adding one of the preset frames and a hashtag. Using an automatic sharing functionality makes it easy to post to social media like Twitter or Facebook.  By storing information in the app, users can sign petitions without having to fill out forms for each new campaign. There's also integration with a petition platform our company runs. 404 built the software that connects the two. 

I took the lead in product conceptualization and direction in close consultation with 404. As we discussed feature development and how to extend the concept, I regularly sought their input. It was beneficial to have their support thinking through the best options for our user community, rather than 404 limiting themselves to executing coding. They helped me polish promising ideas and discarded others as we prioritized, then executed on the design and development we'd planned. 

What is the team composition? 

I mostly work with the two founders. Andres (Owner, 404) was more of an account manager, but his background enabled us to have technical discussions as well. I only interfaced with the primary coder, Nico (CTO and Co-founder, 404), when he was unavailable. Another programmer and graphic designer supported our project, but we weren’t in direct contact.

How did you come to work with 404?

404 was a recommendation I received from my network of contacts. We evaluated several agencies, and they ended up winning the contract. I brought the co-founders to our office to discuss technical concepts, and both seemed fit for our requirements. They were very forthcoming and tried to put themselves in our shoes. 

At the same time, they didn't over-promise. Another agency simply told us what we wanted to hear, which seemed unlikely. They didn't come across authoritatively like 404, who seemed to genuinely qualified. We had a high-level relationship and collaborated productively. They don't just try to flatter me. If I proposed ideas that were misguided or too difficult, they were never afraid to tell me so. 

How much have you invested with them?

We spent anywhere between $500,000–$1,000,0000 ARS (approximately $17,000-$34,000 USD) on their services.

What is the status of this engagement?

404 has been working on this project since the handover from the other agency in 2016. So far, we've run through four releases together and have an ongoing engagement led by my successor.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Greenpeace Activist currently is by far the largest app for Greenpeace worldwide concerning user community downloads. This success is due in no small degree to 404's work. We have many daily and monthly active users, but I don't have exact metrics since I'm not currently managing the project. Always reliable, 404 addresses any bugs or crashes within a timely fashion.

Qualitatively, whenever I showed off the app, it was universally praised as very beautiful and intuitive to use. It's even been called revolutionary. Other organizations have told me it’s the first mobile app for activism they think will actually work. I've heard only good things about the final product. 

How did 404 perform from a project management standpoint?

We had regular in-person meetings at our office. Depending on the intensity of work, we'd meet either monthly or bimonthly. In the meantime, we'd communicate via email and WhatsApp as well. We had a very fluid relationship. I could always rely on 404 responding to virtually anything within a tight time frame. 

What did you find most impressive about them?

404 is a team of honest, straightforward, and serious experts. They’re keenly informed and cared about our mission. Greenpeace is not a franchise chain. As an NGO client, we had a specific set of needs that 404 always took into careful consideration. 

They put their all into making our partnership the best it could be. The agency before them took on as many clients as possible to the detriment of individual partnerships. I never had that impression from 404; they essentially became part of our team. 

Are there any areas they could improve?

After I left the project, I believe they had an influx of new work. The time 404 took to respond got a little bit longer. As far as I understand, however, they're looking for more resources to support their team. This is just a secondhand observation I've heard. When they were working with me, there was nothing I could think of that they needed to improve. 

Do you have any advice for potential customers?

I suggest sitting down and getting to know 404. They will listen carefully to what you need. I trust that if they don't think they're the right team for your project, they'll tell you so. Once you're on the same page, I encourage future clients to go forward with confidence.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for International Forum

“Several companies were unwilling to develop this kind of app so quickly. 404 was always helpful did an excellent job.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

404 // Mobile & Web Apps aided design and development for an international forum events app. Working with existing content, they built iOS and Android versions with secure features, established the UX, and corrected issues.

The Reviewer
 
201-500 Employees
 
Buenos Aires, Argentina
Communications Advisor, Government Office
 
Verified
The Review
Feedback summary: 

Though targeting a very specific audience, the app has been downloaded by over 1,500 users. The app condenses important information and is a useful tool. 404 is responsive and willing to take risks. They completed the app within a brief development period and have ushered it through three versions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the communications advisor for the international communications office within a government agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 404 // Mobile & Web Apps?

We needed an Android and iOS app for use in an international forum event. 

SOLUTION

What was the scope of their involvement?

They started with wireframe design and development for an event management app. It has sensitive institutional information and very specific requirements related to participants. They developed partitions with access codes to protect private information for separate audiences of delegates and press participants. We’re currently on the third version of the app.

They took seed content from our Ministry of Modernization to develop our web and app services. They developed the whole user experience from scratch and improved the content after every event. They’ve made little tweaks throughout the process and helped us add new sections. They were very helpful with the designs—which were based on our brand guidelines—and came up with innovative options.

What is the team composition?

We manage the project on our side but work with one developer for Android, another for iOS, and a designer from 404.

How did you come to work with 404 // Mobile & Web Apps?

We put out an official request for proposals. We selected them based on a recommendation and their ability to deliver a finished product within a tight, two-month deadline.

What is the status of this engagement?

We started working together around September 2017. The first version launched toward the end of that November and we will continue to work with them until the end of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the first eight months, we’ve had over 1,500 downloads on Android and iOS. Since our audience is international, the bulk of downloads are to iOS devices. We have a large event scheduled for the end of the year and expect more downloads ahead of that. The app condenses a lot of information that would be emailed to delegations. Users find it to be very useful and feedback is good for both the functionality and design.

We’ve experienced minor crashes when users try to download images or PDFs, but 404 is professional and address any issues quickly. We can make improvements or changes for both the app and the web services we built rapidly. They’re really helpful.

How did 404 // Mobile & Web Apps perform from a project management standpoint?

Our project manager was in constant communication with our point of contact. They have daily tasks and give daily updates. They respond quickly to maintenance needs or last-minute requests. If we have any issues, they fix them before our next event.

Several companies were unwilling to develop this kind of app so quickly. 404 was always helpful did an excellent job.

What did you find most impressive about them?

Though they hadn’t done anything exactly like this before, they met our tight deadlines and were open to new things. They were responsive and professional and made improvements wherever we needed them.

Are there any areas they could improve?

No, we had a really positive experience. We had to go through specific government processes that were different from what they were used to, but they were accommodating and able to adapt.

Do you have any advice for potential customers?

They’re fairly straightforward. With any provider, I’d recommend giving as much detail as possible at the beginning. Have a clear idea of the user experience and story you want to portray. They are really helpful with structures and wireframes and establish real teamwork.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer