- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
You’re signed out
Sign in to get introduced to companies, access recommendations, and request quotes.
13 Companies
Sponsored
Featured
What are Featured Providers?
Services provided
Focus Areas
Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Was this helpful?
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
Was this helpful?
Was this helpful?
Services provided
Focus Areas
Prialto is a company offering Contact Center Services, specializing in customer support, scheduling, and administrative tasks. Reviews highlight their seamless integration into corporate cultures, with 100% of reviewers praising their responsiveness and backup support. Clients appreciate their proactive service and professional management, with over 80% citing exceptional customer care and effective communication. Additionally, their pricing is noted as reasonable, enhancing their value proposition.
Call Center Services PROJECT HIGHLIGHT
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
Was this helpful?
In the past six months, Prialto has received overwhelmingly positive feedback from clients, highlighting their responsiveness and effective project management. Clients appreciated the seamless communication and the ability to adapt to specific needs, often mentioning the availability of backup assistants as a unique strength. For example, one client noted the impressive organization and attention to detail, while another emphasized how Prialto helped save time and improve efficiency. Overall, the sentiment reflects high satisfaction and strong endorsement of their services.
Was this helpful?
Was this helpful?
Look for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
Services provided
Focus Areas
DMT Business Development is a lead generation and telemarketing company specializing in Contact Center Services. The reviews reflect a 100% satisfaction rate, highlighting their proactive approach and timely project management. Approximately 75% of clients commend their ability to generate qualified leads and set appointments, emphasizing their contribution to expanding sales pipelines.
Clients consistently commend DMT Business Development for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with client budgets, as noted by multiple reviewers who stated the service 'fit our budget' and provided 'good value for cost.' One client mentioned achieving $16k CAD in monthly revenue, underscoring the financial benefits of their investment. Overall, the sentiment is highly positive, with many clients expressing satisfaction with the return on investment and the quality of service received.
Was this helpful?
In the past six months, DMT Business Development has garnered positive feedback for their lead generation and appointment-setting services. Clients praised their expertise, responsiveness, and project management skills, noting successful outcomes such as the scheduling of up to 42 meetings and generating substantial revenue. One client highlighted their impressive prospecting skills and thorough communication, while another mentioned the effectiveness of their multi-channel outreach strategy. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
Was this helpful?
Was this helpful?
Services provided
Focus Areas
Voice Contact Center is a dedicated Customer Support Services provider, specializing in Inbound Call Center and Telephonic Support. Across their reviews, 100% of clients commend their value for cost, flexibility, and effective communication. Their ability to maintain service levels, reduce response times, and deliver comprehensive services is consistently highlighted as impressive.
Clients have expressed high satisfaction with Voice Contact Center's flexibility, noting their openness to adapting to customer needs. One reviewer highlighted their impressive quality of work and commitment to providing tailored support, which included daily and monthly summaries to track performance. This adaptability has contributed to achieving significant improvements in call handling metrics, reinforcing the positive sentiment surrounding their flexible approach.
We're impressed with the quality of their work, flexibility, and openness to customer needs.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
Was this helpful?
Clients have consistently praised Voice Contact Center for providing good value for their cost, highlighting affordability and flexibility as key factors in their selection. One client noted that their pricing fit well within budget while delivering quality service. Additionally, another review emphasized the company's comprehensive service levels, reinforcing the sentiment that clients feel they receive significant value relative to the expenses incurred.
Was this helpful?
Services provided
Focus Areas
KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.
Clients have consistently praised KODA Bots for being exceptionally easy to work with. One CEO noted that communication with KODA's team was seamless, highlighting their responsiveness and practical guidance throughout the project. The structured approach to project management, along with the team's reliability and development-oriented mindset, contributed to a smooth collaboration. Overall, the sentiment reflects a strong appreciation for KODA Bots' user-friendly processes and effective communication.
We could always contact KODA Bots’ employees, who were responsible for the chatbot’s deployment. They provided help not only in technical aspects but also gave us practical explanations and advice. The whole design process was organized into specific stages, so there were no problems with verifying the progress of work.
Was this helpful?
KODA Bots is recognized for providing excellent value for money in their chatbot solutions. Clients have praised the company's ability to enhance customer service efficiency and automate communication effectively. For instance, one reviewer noted that the chatbot significantly improved workflow by quickly addressing customer inquiries, saving time and resources. Overall, the sentiment is positive, with clients expressing satisfaction with the quality of service relative to the investment, highlighting KODA Bots as a reliable and cost-effective partner.
Was this helpful?
Was this helpful?
Build a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectServices provided
Focus Areas
Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Clients of Aplitt sp. z o.o. consistently commend the company for its strong communication and responsiveness. One client highlighted their 'ease of communication, understanding, and adaptation to client requirements,' while another noted Aplitt's 'clear communication throughout the engagement.' Overall, the sentiment is highly positive, indicating that Aplitt's communicative approach is a significant factor in their successful project delivery.
Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. The project was delivered on time. We are very pleased with the flexibility and availability of the project team we worked with during implementation.
Was this helpful?
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
Was this helpful?
Services provided
Focus Areas
Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read moreServices provided
Focus Areas
CCIG Group is a call center service. The team focuses on Call Center Services and Customer Service Outsourcing and is in Wrocław, Poland and Warszawa, Poland.
Read moreServices provided
Focus Areas
Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Focus Areas
CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Focus Areas
Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Focus Areas
Headquartered in Warszawa, Poland, SWPL is a Content Marketing company. They offer Content Marketing and Web Development and were launched in 2024.
Read moreServices provided
Focus Areas
efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.
Services provided
Focus Areas
Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
Call Center Services PROJECT HIGHLIGHT
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
Was this helpful?
Clients generally perceive Conectys as providing good value for money, often highlighting their competitive pricing in relation to the quality of service. One client noted that they were selected for the best overall proposed solution after multiple RFQs, indicating a favorable cost evaluation. Additionally, the company’s proactive communication and consistent performance have been commended, further reinforcing the sentiment that their pricing aligns well with the value delivered.
Was this helpful?
Services provided
Focus Areas
Midsize call center WF- Call Center, is in Warszawa, Poland. The team provides Call Center Services and Customer Service Outsourcing.
Read moreRollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.
Get Started