# Top Telemarketing Companies in Manila Highly reviewed Telemarketing companies in Manila include Remote CoWorker, Helpware CX, Unity Communications, Outsourced, Enshored, TDCX, Fusion CX, Welsend, Emapta, TRU29 Solutions Inc.. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Telemarketing Companies in Manila Ratings Updated: Jul 26, 2026 ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional performance Remote CoWorker has consistently demonstrated exceptional performance, receiving high praise from clients for their professionalism and proactive support. One client highlighted the invaluable contributions of their Virtual Executive Assistant, Victoria, who exceeded expectations with her attention to detail and reliability. Another client noted the seamless onboarding process and exceptional customer service. Overall, feedback indicates that Remote CoWorker's team is attentive, responsive, and dedicated to meeting client needs, resulting in increased productivity and operational efficiency. - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing-manila) #### Timely Overall sentiment regarding Helpware's timeliness is highly positive. Clients consistently noted that Helpware delivered projects on time and exceeded expectations. For instance, one client mentioned Helpware met and exceeded quality and timeliness targets weekly, while another emphasized their near-seamless project management and timely responses. Additionally, feedback highlighted the quick turnaround for schedule changes and the proactive communication from Helpware's leadership team, contributing to a reliable and efficient partnership. - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): The turnaround time to make changes is impressive. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): They help us reach our business goals. Every single project that we've given them they've completed on time and without critical errors. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Helpware CX demonstrates strong expertise in B2C Telemarketing & Telesales, with clients reporting a 100% satisfaction rate. Key themes from feedback include their ability to streamline processes and enhance communication, resulting in significant improvements such as managing over 250 calls daily and a marked increase in scheduled appointments. Clients commend their customer service and technical proficiency, noting a collaborative partnership. No negative feedback was reported, indicating a highly effective engagement and lasting impact on operational efficiency. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/helpware-cx#review-135893) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Parañaque, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a specialized provider of Contact Center Services, offering both inbound and outbound call handling, customer support, and telephonic support solutions. Across various reviews, positive feedback is predominant, with approximately 99% satisfaction from clients who highlight the company's proactive communication, professionalism, and efficiency. Notably, 70% of reviewers commend their ability to seamlessly integrate with client teams, enhancing customer service operations and support capabilities. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Professional Clients have consistently praised Outsourced for their professionalism and commitment to project goals. One client highlighted their 'professional handling of matters' and 'impressive commitment' despite time zone differences. Another noted the team's 'high level of test execution discipline' and 'exceptional responsiveness' in adapting to changing project priorities. Overall, the sentiment reflects a strong appreciation for Outsourced's reliability, structured project management, and effective communication, contributing positively to client satisfaction and project success. - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. Their structured approach to test execution, documentation, and collaboration directly contributed to the overall success of regression cycles at Canopy. The outsourced regression team demonstrated a high level of professionalism, reliability, and efficiency, making them a valuable extension of Canopy’s QA operations. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): The Professional handling of matters was noted as particularly impressive. The company demonstrated a strong commitment to the project, showing flexibility and dedication despite timezone differences. Their administration team was very supportive, and resources were allocated to tasks according to priority. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 90% of employees work in Pasig office Pasig, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees 286318857 Pasig, Philippines 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees +63 02 8876 1973 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Collaborative Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives. - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Fusion CX](https://clutch.co/profile/fusion-cx) #### 4.6 out of 5 star rating (16 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services. [Visit Website](https://www.fusioncx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) #### High-quality work Fusion CX has received consistently positive feedback regarding the high quality of their work. Clients describe their services as 'excellent' and emphasize their strengths in providing secure, responsible, and effective support. One client noted, 'I only have pros to mention, they are no cons,' while another highlighted their 'perfect' service and the quality of their personnel. Overall, the sentiment reflects a strong satisfaction with the quality and reliability of Fusion CX's offerings. - Lead Generation Services for Telecommunications Company (4.5/5, Aug 14, 2017): The quality of service is strong. [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137325) - Lead Generation for IT Company (5.0/5, Dec 22, 2017): Their quality of work is excellent. They are perfect.​​​​​​​ Their strengths are their people and their effort. [Read Full Review](https://clutch.co/go-to-review/fusion-cx/36988) #### Experience in 7 industries Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) ##### Retail Experience Fusion CX has demonstrated significant expertise in the Retail industry, particularly through their effective order-taking and complaint-handling services. Clients have reported remarkable improvements in customer experience, leading to doubled sales. The company's dedication, including operations during holidays, highlights their strengths in reliability and commitment. Overall, their ability to manage high volumes of calls and enhance customer engagement positions Fusion CX as a valuable partner for Retail businesses seeking to elevate their customer service capabilities. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Order & Complaint Management Support for Delivery App Co (5.0/5, Jul 5, 2022): Fusion BPO Services provides order processing and complaint management support for a delivery app company. The team manages 6000 calls monthly.  [Read Full Review](https://clutch.co/go-to-review/fusion-cx/148760) ##### Business services Experience Fusion CX stands out in the Business services industry for its exemplary call center operations, as highlighted by a client from OYO, a leading hospitality company in India. The firm's structured recruitment and commitment to exceeding expectations demonstrate its expertise and problem-solving capabilities. Overall, clients appreciate their streamlined workflows and dedication, though there is room for enhancement in technological reporting solutions. This positions Fusion CX as a strong candidate for businesses seeking reliable and effective service partners. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.   [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) ##### Information technology Experience Fusion CX has received positive feedback for their expertise in lead generation within the Information Technology sector. Clients highlight their excellent quality of work, cost-effectiveness, and strong personnel as key strengths. The sentiment expressed in reviews indicates high satisfaction, with clients noting that Fusion CX effectively saves time and resources, making them a valuable partner for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Lead Generation for IT Company (5.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/36988) ##### Manufacturing Experience The company has demonstrated a strong capacity to support the Manufacturing industry, particularly in reducing operational costs. Clients commend their competitive pricing and effective outbound services, citing substantial savings and efficient handling of sales calls and customer issues. Overall, the sentiment is positive, reflecting a reliable partner capable of delivering valuable solutions tailored to manufacturing needs. - 1 review for manufacturing industry - $50,000 – $199,999 avg. project cost - Lead Generation for Small Manufacturer (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137520) ##### IT Services Experience Fusion CX demonstrates strong capabilities in IT services, particularly in customer support and outbound services. Clients appreciate their diverse offerings, including technical support and lead generation, which enhance operational efficiency and customer retention. Noteworthy strengths include effective communication, problem-solving skills, and a professional workforce with significant experience. Overall sentiment is positive, with clients reporting substantial time and cost savings, indicating that Fusion CX is a reliable partner for businesses seeking comprehensive IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Services Lead Generation (5.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137353) ##### Nonprofit Experience The feedback from nonprofit clients highlights the provider's exceptional expertise in lead generation and outbound services, which are crucial for maximizing donations and member engagement. Clients appreciate the provider's reliability, efficiency, and cost-saving capabilities, noting significant time and financial benefits. Overall, the sentiment is highly positive, with strong recommendations for their services, making them a suitable partner for nonprofits seeking to enhance their outreach and client relations. - 1 review for nonprofit industry - $10,000 – $49,000 avg. project cost - Lead Generation for Nonprofit (4.0/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137420) ##### Telecommunications Experience The company demonstrates robust expertise in the Telecommunications industry, particularly in providing secure and efficient inbound and outbound voice services. Clients commend their high-quality service, responsibility, and fast response times, noting significant time and cost savings. With positive feedback indicating no areas for improvement, potential clients can feel confident that this provider is a strong fit for enhancing their telecommunications needs. - 1 review for telecommunications industry - Unknown avg. project cost - Lead Generation Services for Telecommunications Company (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137325) ##### Hospitality & leisure Experience The provider has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing outbound services, allowing clients to streamline operations and reduce costs. One client reported substantial time savings of 120 hours monthly and a labor cost reduction of approximately $4,000. The positive sentiment reflects the provider's ability to enhance customer experiences by addressing common service issues, although there's room for improvement in pricing structures. Overall, they are well-suited for businesses seeking efficient operational support. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Call Overflow & Screening Support for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/25214) #### Completed projects in 2 countries - India (2 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) #### 3% of employees work in Pasig office Pasig, Philippines 601 & 602 Orient Square Bldg 301 - 400 employees 02-5068932 [See All Locations (22)](https://clutch.co/profile/fusion-cx#location) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### Honest Clients have praised Welsend for their honesty and transparency, noting that they do not hide problems or make excuses. One client highlighted the team's receptiveness to feedback and their proactive approach in driving corrective actions. The overall sentiment reflects a strong appreciation for Welsend's professionalism and integrity, with an ongoing relationship established due to their honest communication and effective project management capabilities. - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) #### 6 reviews mention Call Center Services Outbound Call Support for Hotel Chain 5.0/5 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. - 5 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently commend Emapta for their exceptional team, highlighting their ability to understand project challenges and deliver effective solutions. One client noted the team's approachability and timely responses, stating they presented in a 'superior way to their competitors.' Another praised the inclusive management style and effective communication during the project's development, calling it 'an absolute pleasure to work with' Emapta. Overall, the sentiment reflects strong satisfaction with the professionalism and responsiveness of the Emapta team. - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) #### 32% of employees work in Makati office Makati, Philippines 4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City 201 - 250 employees +63 2 8540 0032 Makati, Philippines 4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City 151 - 200 employees +63 2 8540 0032 Makati, Philippines 2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City 151 - 200 employees +63 2 8540 0032 Makati, Philippines 2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City 201 - 250 employees +63 2 8540 0026 [See All Locations (19)](https://clutch.co/profile/emapta#location) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### Trustworthy Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive. - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 2 reviews mention Call Center Services Call Center Services for Payment Gateway Company 5.0/5 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality. [Visit Website](https://acquire.ai) #### 4 reviews mention Call Center Services Customer-based Phone Support for Business Service 5.0/5 — - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### Experience in 3 industries Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) ##### Other Industry Experience Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services. [Visit Website](https://www.sourcefit.com/) #### Collaborative The feedback regarding collaboration with Sourcefit is overwhelmingly positive. Clients highlight the company's impressive collaboration and partnership, noting their responsiveness and helpfulness. One client emphasized the alignment of company values and the great culture fit, which contributed to a successful working relationship. Overall, Sourcefit is recognized for fostering a trustworthy partnership, effectively meeting productivity metrics, and maintaining open communication through virtual meetings and messaging. - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): The collaboration and partnership. The Sourcefit team is very responsive and helpful. The provide a trustworthy partnership. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) #### Experience in 5 industries Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Financial services Experience Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### 4.9 out of 5.0 rating for cost What Clients Have Said Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [hammerjack](https://clutch.co/profile/hammerjack) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% Back Office Outsourcing - 10% Call Center Services - 5% CRM Consulting and SI - 30% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% Other IT Consulting and SI #### Company description hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness. [Visit Website](https://www.hammerjack.com.au) #### Timely Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality. - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) #### Experience in 2 industries Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) ##### Human Resources Experience Hammerjack has received positive feedback from clients in the Human Resources industry, particularly for their ability to provide skilled offshore talent quickly and efficiently. Clients appreciate the high quality of candidates delivered at competitive prices, highlighting the company's responsiveness and alignment with client values. Overall, Hammerjack is recognized for their expertise in recruitment and project management, making them a strong candidate for businesses seeking reliable HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) ##### Advertising & marketing Experience Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) - Less than $10,000 (1 reviews) #### 50% of employees work in Makati office Makati, Philippines 10 Jupiter 201 - 250 employees 1300 788 451 [See All Locations (2)](https://clutch.co/profile/hammerjack#location) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Great project management Clients have consistently praised vlbpo cx for their exceptional project management capabilities. One client highlighted their 'stellar' project management, noting that all deliverables were on schedule, communication was transparent, and proactive solutions were provided for any challenges. Furthermore, vlbpo cx's ability to anticipate client needs and maintain alignment with business goals significantly contributed to the project's success, leading to improved customer satisfaction and loyalty. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [MainSource 365 Tech LLC](https://clutch.co/profile/mainsource-365-tech) #### 4.9 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% IT Managed Services - 10% Search Engine Optimization - 10% Web Design #### Company description MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication. [Visit Website](https://www.mainsource365.com) #### Experience in 3 industries Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) ##### Construction Experience Main Source 365 Tech has received positive feedback from clients in the construction industry, highlighting their expertise in IT services crucial for operational efficiency. Clients emphasize the company's proactive support, quick response times, and effective project management, which have significantly contributed to enhancing process efficiency. Their dedication and ability to address urgent issues promptly make them a reliable partner for construction businesses seeking IT solutions. - 1 review for construction industry - Less than $10,000 avg. project cost - IT Services for Retail Lumber and Construction Service (4.5/5, Sep 30, 2019): Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and hacking work. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/55863) ##### Nonprofit Experience MainSource 365 Tech LLC has demonstrated significant expertise in supporting nonprofit organizations, particularly in managed IT services, digital marketing, and website development. Clients highlight the company's caring and proactive approach, which fosters strong partnerships. Notably, a client reported a substantial increase in donations attributed to MainSource's strategies, reflecting a positive impact on fundraising efforts. Overall, the sentiment is highly favorable, indicating that MainSource 365 Tech is well-suited for nonprofits seeking effective technological and marketing solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): A feline adoption center hired Main Source 365 Tech LLC to perform managed IT services and solutions. Their tasks include remote tech support, cybersecurity, consultancy, and data recovery. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) ##### Consumer Products Experience MainSource 365 Tech LLC demonstrates exceptional expertise in the Consumer Products industry, particularly in enhancing eCommerce operations. Clients praise their ability to deliver impactful technology solutions, evidenced by a remarkable 500% increase in sales within a month. Their team's relentless passion and knowledge facilitate rapid execution and ROI, positioning them as a top-tier managed service provider. Overall, client sentiment is overwhelmingly positive, indicating they are a strong fit for businesses seeking significant growth and reliable support. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Business Management for E-Commerce Firm (5.0/5, Nov 6, 2020): Main Source 365 Tech LLC provides managed services to an e-commerce business. The tasks include developing an e-commerce delivery platform and order processing automation.  [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/107772) ##### Real estate Experience MainSource 365 Tech LLC has received positive feedback from clients in the real estate sector, highlighting their expertise in tech support and marketing services. Clients appreciate their comprehensive approach, including website design and social media presence, essential for startups. The team's creativity and knowledge have significantly impacted clients' businesses, fostering growth and professionalism. Overall, clients commend their responsiveness and project management, indicating that they are a strong fit for emerging real estate ventures. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services & Marketing for Home Liquidation Firm (5.0/5, Jul 30, 2020): A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/26581) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) #### 69% of employees work in Pasig office Pasig, Philippines Tycoon center bldg 10 - 15 employees +63 9175470365 [See All Locations (2)](https://clutch.co/profile/mainsource-365-tech#location) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements. [Visit Website](http://www.staffvirtual.com/) #### 2 reviews mention Call Center Services Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) #### 97% of employees work in Mandaluyong City office Mandaluyong City, Philippines Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center, 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/staffvirtual#location) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 4 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care. [Visit Website](https://www.loopcontactsolutions.com/) #### Timely Clients have expressed a highly positive sentiment regarding the timeliness of Loop Contact Solutions. The CEO of Shiny Leaf noted their effective onboarding process and consistent communication, initially daily, then transitioning to weekly and monthly calls. They highlighted the company's 'time to market' as impressive, indicating a quick adaptation to their needs. Overall, the feedback suggests that Loop is reliable and responsive, contributing significantly to the client's success. - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): Our first response time (FRT) to customer tickets has significantly improved. In the past, we were seeing more than 48 hours go by, sometimes 4-5 days, before an email was answered. Today SLA is responses within 24 hours, and live chat response within 3 minutes. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 cities - Addison, Texas (1 projects) - Austin, Texas (1 projects) - Las Vegas, Nevada (1 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### Easy to work with Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided. - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): We love working with Premier BPO. They are great at working with customers. It has been 10 years. [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 45% of employees work in Quezon City office Quezon City, Philippines 30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis, 31 - 40 employees 63.917.559.0169 [See All Locations (4)](https://clutch.co/profile/premier-bpo#location) --- ### [BruntWork](https://clutch.co/profile/bruntwork) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 5% Digital Strategy - 10% HR Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Application Testing - 10% Direct Marketing - 5% Web Development #### Company description We create flexible, fully remote work opportunities in companies around the world.If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection.You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies.We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities. [Visit Website](https://www.bruntwork.co/) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised BruntWork for their efficient candidate selection process and seamless integration of team members. One client noted the smoothness and high quality of the hiring process, leading to increased efficiency within their organization. Communication was highlighted as effective, with timely project delivery. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/bruntwork?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry BruntWork has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, receiving positive feedback for their efficiency and quality of work. Clients reported improved internal processes and increased operational efficiency following their engagement. The overall sentiment is highly favorable, with clients appreciating BruntWork's commitment to delivering results on time and their alignment with company values, making them a suitable partner for businesses in this sector. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients perceive BruntWork as offering significant value for money, with feedback highlighting efficient processes and high-quality service. One client noted a smooth hiring experience for under $10,000, resulting in increased efficiency within their team. Overall, the sentiment is positive, with no reported areas for improvement, indicating that clients feel their investment yields substantial returns. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) - Less than $10,000 (1 reviews) #### 96% of employees work in Makati office Makati, Philippines Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/bruntwork#location) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities. [Visit Website](https://www.magellan-solutions.com/) #### Helpful Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries. - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): They have helped to make us more productive. They are dependable and efficient. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) #### 10 reviews mention Call Center Services Claims Processing for Enterprise Consumer Products Firm 4.0/5 — - 3 of 10 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### Experience in 4 industries Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Other industries Experience Magellan Solutions Outsourcing Inc has received positive feedback in the Other industries sector, primarily for their expertise in back office and customer service solutions. Clients highlight their professionalism, efficiency, and ability to significantly reduce operational stress and costs. Many report substantial savings in both time and money, with notable improvements in customer satisfaction and service delivery. Overall, the sentiment is highly favorable, indicating Magellan is a strong candidate for businesses seeking reliable outsourcing support. - 7 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Retail Experience Magellan Solutions Outsourcing Inc has received positive feedback from retail clients for their exceptional customer service and call handling capabilities. Clients report significant time savings, enabling them to focus on business growth. Their professionalism and commitment to understanding client operations enhance customer support effectiveness. Overall, the sentiment is highly favorable, indicating that Magellan Solutions is a strong partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing crucial back office and outbound services. Clients noted significant time and cost savings, with one stating a reduction of workload by 50% and savings exceeding $1,000 monthly. The reviews commend the company's professionalism, effective communication, and strong support, indicating their capability to foster growth and enhance operational efficiency, making them a suitable partner for businesses in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their expertise in inbound services and customer support. Clients appreciate their efficiency, dependability, and strong work ethic, noting significant improvements in productivity and communication. Their ability to handle technical support and optimize customer interactions has made them a valuable partner for companies looking to enhance their operational efficiency. Overall, the sentiment is favorable, indicating a strong alignment with the needs of potential clients in the Media sector. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc demonstrates significant expertise in the Consumer Products industry, particularly in back office services like billing and dealer locator support. Clients report a decrease in billing errors below 2% and enhanced efficiency in connecting customers with local dealers, leading to cost savings of approximately 15% compared to in-house staffing. Their adaptability to changing business needs is a noted strength, although a more personalized customer approach could enhance service delivery. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) --- ### [Dynamic Business Outsourcing Solutions](https://clutch.co/profile/dynamic-business-outsourcing-solutions) #### 4 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 50 - 249 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Staff Augmentation - 20% Staffing #### Company description Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas. [Visit Website](https://www.dbos.com.au/) #### Great team The sentiment regarding Dynamic Business Outsourcing Solutions (DBOS) is overwhelmingly positive, with clients highlighting their great team. One reviewer noted that their experience with DBOS was excellent, particularly praising the team's support in administrative tasks and staff training. They emphasized the effective collaboration and ongoing training, which contributed to improved processes. Overall, clients appreciate the professionalism and responsiveness of DBOS, indicating a strong alignment with their project needs. #### Experience in 1 industry Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) ##### Financial services Experience Dynamic Business Outsourcing Solutions (DBOS) has demonstrated strong expertise in providing administrative support tailored for the financial services industry, particularly in claims management. Clients highlight their effective back-office processing, staff training, and commitment to ongoing support. The positive sentiment reflects DBOS's capacity to enhance operational efficiency while maintaining quality service. However, clients suggest improvements in aligning reporting practices with specific key performance indicators to better meet expectations. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Administrative Support for Insurance Brokerage (4.0/5, Sep 4, 2019): Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees. [Read Full Review](https://clutch.co/go-to-review/dynamic-business-outsourcing-solutions/37551) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [OptimumSource](https://clutch.co/profile/optimumsource) #### 3.9 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting - 13% Sales Outsourcing #### Company description OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation. [Visit Website](http://www.optimum-source.com) #### Trustworthy OptimumSource is consistently regarded as a trustworthy partner by clients, who highlight their reliability and exceptional customer service. One client noted, 'They are trusted and reliable,' emphasizing their consistent performance since 2015. Additionally, the ability to save over 100 hours and more than $10,000 monthly further reinforces the positive sentiment surrounding their trustworthiness. Overall, clients express high confidence in their services, making them a dependable choice for back office needs. - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): They are trusted and reliable. They have proven it over the time we have worked with them. They are reliable and easy to work with. [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) #### Experience in 4 industries OptimumSource has demonstrated expertise across various industries, including Business Services, Financial Services, Manufacturing, and others. Clients appreciate their reliability, effective customer service, and cost-saving capabilities, noting significant time and money reductions. Overall sentiment is positive, with strong recommendations highlighting their ability to handle regulatory requirements and payment processes, making them a suitable partner for businesses seeking back office solutions. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) ##### Manufacturing Experience OptimumSource has demonstrated substantial expertise in the Manufacturing industry, particularly in enhancing data security and optimizing back office operations. Clients have noted significant cost savings, with one reporting a reduction of $2,000 monthly, alongside a time savings of 65 man-hours. Their prompt communication and strong security measures have been highlighted as key strengths, positioning them as a reliable partner for organizations seeking to improve operational efficiency and safeguard sensitive information. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) ##### Business services Experience OptimumSource has consistently demonstrated expertise in providing reliable back office services, particularly in data entry and payment processing, which have significantly benefited their clients in the Business services industry. Clients have reported saving over 100 hours monthly and more than $10,000 in costs, highlighting the provider's efficiency and strong customer service. Overall sentiment reflects high trust and satisfaction, indicating that OptimumSource is a strong candidate for businesses seeking dependable support in their operations. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) ##### Other industries Experience OptimumSource has demonstrated exceptional expertise in managing regulatory, tax, and legal aspects of payments processing, particularly for clients in the Other industries sector. Their ability to deliver timely, high-quality work has led to significant cost savings and operational efficiency, allowing clients to reallocate resources effectively. Clients appreciate their broad range of specialists and responsive communication, although there's room for improvement in report presentation. Overall, the sentiment is highly positive, indicating a strong fit for businesses seeking reliable back office services. - 1 review for other industries industry - $50,000 – $199,999 avg. project cost - Payment Processing for Manufacturing Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/137245) ##### Financial services Experience OptimumSource has received positive feedback from clients in the Financial services industry, highlighting their expertise in back office solutions that effectively reduce operational burdens. Clients appreciate the company's responsive customer service and respectful communication, which contribute to a smooth collaboration. Additionally, the service has proven to save time and costs, making OptimumSource a strong candidate for businesses seeking reliable support in financial operations. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Payment Processing for Financial Services Industry Company (3.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/138303) #### 3.8 out of 5.0 rating for cost What Clients Have Said OptimumSource is consistently praised for its cost-effectiveness and value for money. Clients report significant savings, with one noting a reduction of over $10,000 monthly and another mentioning $2,000 in monthly cost savings. The company's pricing structure is described as straightforward, with monthly billing and additional charges for advanced services. Overall, the sentiment is highly positive, with clients appreciating the reliability and efficiency of the services provided, indicating that the value received aligns well with the costs incurred. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Kansas City, Missouri (1 projects) - Rock Island, Illinois (1 projects) - Brooklyn, New York (1 projects) - Oakmont, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits. [Visit Website](https://www.concert8.com/) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Israel (1 projects) - Philippines (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) #### 94% of employees work in Makati office Makati, Philippines Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave. 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/concert-8-solutions#location) --- ### [HSN Philippines, Inc.](https://clutch.co/profile/hsn-philippines) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 5% IT Managed Services - 10% Sales Outsourcing - 5% Social Media Marketing - 5% IT Staff Augmentation #### Company description In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.hsnservice.com/) #### 58% of employees work in Manila office Manila, Philippines 1172 Quirino Avenue Extension 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/hsn-philippines#location) --- ### [Centro](https://clutch.co/profile/centro-0) - 1,000 - 9,999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 15% Call Center Services - 10% CRM Consulting and SI - 15% Customer Service Outsourcing - 5% ERP Consulting and SI - 30% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing #### Company description Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services. [Visit Website](https://centrocdx.com/) #### 7% of employees work in Mandaluyong office Mandaluyong, Philippines Worldwide Corporate Plaza 3rd Floor, Shaw Blvd 101 - 150 employees [See All Locations (4)](https://clutch.co/profile/centro-0#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Pasay office Pasay, Philippines Macapagal Avenue, Mall of Asia Complex, Pasay City 301 - 400 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 39% of employees work in Taguig office Taguig, Philippines West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig 2001 - 5000 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [ePerformax Contacts Center and BPO](https://clutch.co/profile/eperformax-contacts-center-bpo) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services. [Visit Website](https://eperformax.com/) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) #### 14% of employees work in Taguig office Taguig, Philippines 16F Three World Square, Upper McKinley Road, Fort Bonifacio, 201 - 250 employees [See All Locations (5)](https://clutch.co/profile/bill-gosling-outsourcing#location) --- ### [TSA Group](https://clutch.co/profile/tsa-group) - $250,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 65% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://tsagroup.com.au/) #### 37% of employees work in Pasay office Pasay, Philippines 14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/tsa-group#location) --- ### [Asia Premier One Source](https://clutch.co/profile/asia-premier-one-source) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 18% Back Office Outsourcing - 32% Call Center Services - 45% Customer Service Outsourcing - 5% Transcription #### Company description Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.asiapremieronesource.com) --- ### [iSupport Worldwide](https://clutch.co/profile/isupport-worldwide) - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Recruitment Process Outsourcing - 20% Staffing #### Company description ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://isupportworldwide.com/) --- ### [Integreon](https://clutch.co/profile/integreon) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing - 25% Transcription #### Company description Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription. [Visit Website](http://www.integreon.com) #### 15% of employees work in Makati office Makati, Philippines 4th Floor, 6750 Ayala Avenue 1226 101 - 150 employees 63.2.819.3714 [See All Locations (6)](https://clutch.co/profile/integreon#location) --- ### [GlobalSky Call Center](https://clutch.co/profile/globalsky-call-center) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 25% Customer Service Outsourcing - 10% HR Consulting #### Company description GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.globalsky.com/) --- ### [Collective Solution](https://clutch.co/profile/collective-solution) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing #### Company description Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://collectivesolution.net/) #### 73% of employees work in Quezon City office Quezon City, Philippines 41 Commonwealth Avenue 1001 - 2000 employees +63 2 8952 9575 [See All Locations (4)](https://clutch.co/profile/collective-solution#location) --- ### [Philippine Leads](https://clutch.co/profile/philippine-leads) - $1,000+ minimum project size - 250 - 999 employees - Pateros, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Email Marketing - 20% Search Engine Optimization - 20% SMS Marketing - 20% Video Marketing #### Company description Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization. [Visit Website](https://philippineleads.com) --- ### [MicroSourcing](https://clutch.co/profile/microsourcing) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 25% Transcription #### Company description MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004. [Visit Website](https://www.microsourcing.com/) #### 29% of employees work in Pasay office Pasay, Philippines Ocean Drive 2001 - 5000 employees +63 2 34371000 [See All Locations (5)](https://clutch.co/profile/microsourcing#location) --- ### [247 CSR](https://clutch.co/profile/247-csr) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description 247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines. [Visit Website](https://247csr.com/) --- ### [oneTRUgroup (1TRU Group)](https://clutch.co/profile/onetrugroup-1tru-group) #### 4 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Call Center Services - 35% Employer of Record (EOR) Services - 5% HR Outsourcing - 5% PEO/Employee Leasing - 5% Recruiting - 5% Recruitment Process Outsourcing - 5% Staffing #### Company description Designing solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way around where you try to fit your needs to what’s available. Front Office Outsourcing Solution: Call Center Customer Service Helpdesk Technical Support and more Back Office Outsourcing Solutions: Data Entry Admin & Documents processing and more Knowledge Process Outsourcing Solutions: Accounting & Bookkeeping Web Development Custom App/Software Development and more Business Support Services: Virtual Office Seat Leasing Staff Leasing EOR (Employer of Record) HRIS SaaS  Payroll Business Formation & Registration         [Visit Website](https://onetrugroup.com) --- ### [Omada One](https://clutch.co/profile/omada-one) - $5,000+ minimum project size - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) #### Company description Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://www.omadaone.com) --- ### [Remote Center](https://clutch.co/profile/remote-center) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Santa Maria, Philippines #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 30% Call Center Services - 16% Customer Service Outsourcing - 10% HR Outsourcing - 5% Other Marketing - 10% Recruiting - 10% Sales Outsourcing - 5% Web Design #### Company description Remote Center is a small call center company founded in 2021. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://remotecenterllc.weebly.com) --- ### [Intelassist](https://clutch.co/profile/intelassist) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 15% Architectural Design - 15% Back Office Outsourcing - 15% Call Center Services - 15% Customer Service Outsourcing - 10% Engineering - 10% IT Staff Augmentation #### Company description Intelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services. [Visit Website](https://intelassist.com/) --- ### [LGK Solutions Philippines](https://clutch.co/profile/lgk-solutions-philippines) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.lgksolutions.com/) --- ### [Startek](https://clutch.co/profile/startek) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.startek.com/) #### 50% of employees work in Pasig office Pasig, Philippines Silver City 3 Frontera Verde Brgy Ugong Frontera Verde 301 - 400 employees [See All Locations (3)](https://clutch.co/profile/startek#location) --- ### [LeadMaker](https://clutch.co/profile/leadmaker) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pateros, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Digital Strategy - 10% Event Marketing - 5% Graphic Design - 10% Other Marketing - 35% Sales Outsourcing - 5% Search Engine Optimization - 5% Web Design #### Company description LeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize. [Visit Website](https://leadmaker.agency) #### Very responsive LeadMaker is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [WireTask](https://clutch.co/profile/wiretask) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Business Consulting - 25% Sales Outsourcing #### Company description WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services. [Visit Website](https://wire-task.com/) #### 9% of employees work in Pasig office Pasig, Philippines 3 Doña Julia Vargas Avenue 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/wiretask#location) --- ### [Yugorithm](https://clutch.co/profile/yugorithm) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 30% Social Media Marketing #### Company description Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing. [Visit Website](https://yugorithm.com/) --- ### [41 Globl](https://clutch.co/profile/41-globl) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description 41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023. [Visit Website](https://41globl.com/) --- ### [Royal Global Services, Inc](https://clutch.co/profile/royal-global-services) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Parañaque, Philippines #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing - 25% Transcription #### Company description Royal Global Services, Inc is a large Back Office Outsourcing company. They specialize in Back Office Outsourcing and Transcription and were founded in 1978. [Visit Website](http://www.royalcargo.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. 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