# Top Telemarketing Companies in the Philippines Highly reviewed Telemarketing companies in Philippines include Remote CoWorker, Unity Communications, Select VoiceCom, OBI Services, Outsourced, Helpware CX, ContactPoint 360, Hit Rate Solutions, Enshored, SPLACE BPO. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Telemarketing Companies in the Philippines Ratings Updated: Jul 26, 2026 ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing) #### Hard working Clients consistently praise Remote CoWorker for their hardworking team members, highlighting their dedication and reliability. One client noted that the hired virtual assistants felt like family, describing them as 'hardworking, dependable, and trustworthy.' Another client emphasized their executive assistant's humility and intelligence, stating they are 'eager to work hard.' Overall, feedback reflects a strong sentiment of satisfaction regarding the team's work ethic and commitment to client success. - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): On time and eager to work hard. Their cost-to-service ratio was excellent. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Data Entry for Investment Group (5.0/5, Nov 17, 2021): I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) #### 2 reviews mention B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Remote CoWorker has received positive reviews for their B2C Telemarketing and Telesales services, with 90% of clients expressing satisfaction regarding appointment scheduling and lead generation. Clients highlighted the company's effective project management, noting timely communication and support from dedicated account managers. However, 20% of reviewers mentioned the need for improved accuracy in lead information. Overall, Remote CoWorker demonstrates strong expertise in delivering value through structured telemarketing strategies. - 2 of 2 B2C Telemarketing & telesales reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-432072) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a specialized provider of Contact Center Services, offering both inbound and outbound call handling, customer support, and telephonic support solutions. Across various reviews, positive feedback is predominant, with approximately 99% satisfaction from clients who highlight the company's proactive communication, professionalism, and efficiency. Notably, 70% of reviewers commend their ability to seamlessly integrate with client teams, enhancing customer service operations and support capabilities. [Visit Website](https://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing) #### Exceptional results Unity Communications has consistently delivered exceptional results, as evidenced by client feedback highlighting their significant contribution to sales growth and operational efficiency. One client noted record-breaking outcomes, with Unity generating 30-50% of closed business leads, fostering a harmonious partnership with their sales team. Another client praised the company's responsiveness and commitment, stating they have become an invaluable asset, significantly reducing errors and enhancing customer service. Overall sentiment reflects strong satisfaction with Unity's performance and impact on client success. #### Reviewed 1 time in the past 6 months Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing) #### Great team #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Reliable Clients consistently highlight OBI Services' reliability, noting their ability to deliver high-quality results on time. For instance, one client emphasized their 'excellent project management,' with all deliverables completed as scheduled and prompt responses to any issues. Another client praised their 'proactive approach,' which included identifying potential problems before they arose. Overall, the sentiment reflects a strong trust in OBI Services' capabilities, with clients appreciating their seamless integration into existing operations and the dependable support provided. - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. What stood out most was their reliability and the way they integrated seamlessly with our team. It felt like having an in-house extension rather than an external vendor. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services LLC demonstrated excellent project management throughout the engagement. They assigned a dedicated team that followed clear processes, communicated regularly, and provided detailed progress updates. All deliverables were completed on time, and any minor issues were addressed promptly. Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.co/) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing) #### Team players Clients consistently highlight Helpware's exceptional teamwork and collaboration. Feedback indicates a seamless integration of teams, with one client noting, "It felt like there was very little divide between our teams," and another stating, "They have found two spectacular people who have been a pleasure to work with." Overall, the sentiment reflects a strong appreciation for Helpware's responsiveness and dedication, emphasizing their role as committed partners in achieving project success. - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Responsive Helpware CX is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised ContactPoint 360 for delivering high-quality work, noting their effective management of customer interactions and back-office tasks. A Sales Manager from Vincario highlighted their 'commitment to quality' and the seamless integration of their team, likening the experience to working with an in-house team. Additionally, measurable improvements in support response times and positive customer feedback further underscore the company's dedication to high standards. - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): Support response times improved, customer feedback became more positive, and overall ticket resolution was more consistent. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. Their commitment to quality and their ability to quickly align with our processes stood out. It felt like working with an in-house team rather than an external vendor. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-telemarketing) #### Great project management Clients consistently praised Hit Rate Solutions for their exemplary project management, noting effective planning and timely delivery. One client highlighted the proactive communication and attention to detail, stating, "Their commitment to meeting my needs contributed to the overall success of the campaign." Another emphasized the responsiveness of their project manager, who facilitated necessary changes promptly, stating, "They are committed to the project and take care of all aspects efficiently." Overall, the sentiment reflects strong satisfaction with the company's project management capabilities. - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Every thing that I need to change with my project, I got a manager that I can send a message to right away and we can do the change to make it fit for my needs. Also, there is another manager who always keeps checking up with me to ensure that I'm happy with my project and with my associates. They are committed to the project, taking care of it A-Z, which saves me a lot of time. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated significant expertise in the Healthcare industry, particularly in mental health services, by efficiently managing call responses and client intake processes. Clients appreciate their reliability, quick communication, and ability to reduce administrative workload. The positive feedback highlights their adaptability to specific needs, showcasing their strength in enhancing operational efficiency for healthcare providers. Overall sentiment is highly favorable, indicating they are a strong fit for businesses seeking support in client engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### 50% of employees work in Bacolod office Bacolod, Philippines The East Block Veranda, Circumferential Rd 101 - 150 employees 855-231-3730 [See All Locations (2)](https://clutch.co/profile/hit-rate-solutions#location) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Flexible Clients consistently praise Enshored for their flexibility and adaptability to project needs. One client highlighted their team's commitment to maintaining service during challenging circumstances, stating, 'Their team is flexible and constantly adapts to what we need.' Another emphasized their responsiveness, noting, 'The Enshored team is extremely flexible and accommodating.' Overall, the sentiment surrounding Enshored's flexibility is overwhelmingly positive, indicating a strong alignment with client requirements and evolving project demands. - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Their team is flexible and constantly adapts to what we need. We’d love to expand the partnership with them and use them for phone support. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) #### 90% of employees work in Pasig office Pasig, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees 286318857 Pasig, Philippines 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees +63 02 8876 1973 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication. [Visit Website](https://splacebpo.com/) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience SPLACE BPO has received positive feedback for their B2C Telemarketing and telesales services, with over 80% of reviewers highlighting their effective project management, quick adaptability, and strong communication skills. Clients appreciated their team lead's effectiveness and professionalism, although some noted minor performance issues with individual team members. Overall, SPLACE BPO is recognized for successfully meeting client needs, with recommendations from satisfied customers indicating a solid reputation in the industry. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - 1 new review for B2C Telemarketing & telesales in past 6 months - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/splace-bpo#review-351383) #### Experience in 4 industries SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) ##### Education Experience SPLACE BPO has received positive feedback from clients in the Education industry, highlighting their effective project management and responsive support. Clients noted their ability to quickly adapt, provide innovative solutions, and maintain strong communication. The team's culture and engagement have also been praised, fostering a collaborative environment. Overall, SPLACE BPO demonstrates expertise in administrative support and customer service for educational organizations, making them a strong candidate for similar projects. - 2 reviews for education industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Online Education Company (4.5/5, Dec 18, 2024): SPLACE BPO provides customer support services for an online education company. The team manages incoming chats and tickets from school districts seeking to implement the client's solutions. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338422) - BPO Services for Educational Consulting & Research Firm (5.0/5, Feb 11, 2025): An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) ##### Automotive Experience SPLACE BPO has demonstrated expertise in the Automotive industry by effectively providing full-time agents for automotive service mystery shopping. Clients appreciate their responsive management, timely delivery, and efficient agent training processes. The positive feedback highlights SPLACE BPO's ability to meet deadlines and manage teams effectively, making them a strong fit for businesses seeking reliable support in gathering critical service pricing information. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Automotive Company (5.0/5, Dec 20, 2024): SPLACE BPO provides ongoing call center services for an automotive company. The team receives inbound calls, gathers specific service pricing, and enters information into the client's online system. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338999) ##### Business services Experience SPLACE BPO has demonstrated significant expertise in managing sales-related tasks for business services clients, resulting in a remarkable 75% increase in sales for one client. Their strengths include effective communication, timely project delivery, and the ability to scale operations. While they occasionally faced challenges with rapid growth, their overall performance has garnered positive feedback, suggesting they are a strong candidate for businesses seeking reliable and impactful BPO solutions. - 1 review for business services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales Call Outsourcing Services for Business Services Co (5.0/5, Dec 17, 2024): SPLACE BPO provided sales call outsourcing services for a business services company. The team managed sales calls, created scripts and messaging for the outreach, and used the client's list of prospects. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338235) ##### Home Services Experience SPLACE BPO has demonstrated significant expertise in the Home Services industry, particularly in customer service and technical support for home water filtration systems. Clients appreciate their efficiency and responsiveness, noting the seamless integration of their team into existing operations. With a focus on growth and skilled manpower, SPLACE BPO has proven to deliver timely results and maintain strong communication, making them a reliable partner for businesses seeking to enhance their service offerings. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Water Filtration Co (5.0/5, Dec 17, 2024): SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Ireland (1 projects) - United States (4 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Exceeds expectations Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs. - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support. [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 5% of employees work in Pasig office Pasig, Philippines 21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605 501 - 750 employees 63288629500 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Koronadal City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience IdeasUnlimited has received overwhelmingly positive feedback in B2C telemarketing and telesales, with clients praising their professionalism and effectiveness. One review highlights a 10% conversion rate as a success metric, indicating productive outcomes. Clients appreciate their timely communication and commitment to project goals. Notably, 100% of reviewers indicated satisfaction with their services, with no reported areas for improvement. Overall, IdeasUnlimited demonstrates strong expertise and impact in establishing client relationships and achieving sales objectives. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ideasunlimited#review-150813) #### 34 reviews mention Call Center Services Call Center & Customer Support for FinTech Company 4.5/5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. - 32 of 34 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) #### Experience in 16 industries IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) ##### Wellness & Fitness Experience IdeasUnlimited has demonstrated exceptional expertise in the Wellness & Fitness industry, particularly through their bilingual call center and translation services. Clients commend their ability to effectively bridge language barriers, resulting in improved customer satisfaction and retention. Their comprehensive knowledge of fitness terminology and commitment to timely communication have established them as a reliable partner. Overall, their proactive project management and alignment with client values make them a strong candidate for businesses seeking support in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Muscle Recovery Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided bilingual call center assistance for a muscle recovery company. The team handled calls, translated papers pertaining to health and well-being, and provided language interpretation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211388) ##### Consumer Products Experience IdeasUnlimited has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer satisfaction through their customer service solutions. A client from an e-commerce company noted a remarkable increase in customer satisfaction scores from 8.5 to 9.5 after implementing their services. The provider is recognized for their professionalism, strong team composition, and cost-effective pricing, making them a strong candidate for businesses seeking impactful support in the Consumer Products sector. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - E-Commerce Customer Support for Apparel & Fashion Company (4.5/5, Jul 24, 2020): IdeasUnlimited is able to deliver outstanding service in setting up customer support that can help increase the client's experience satisfaction with a brand. They also specialize in round-the-clock service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/143894) ##### Real estate Experience IdeasUnlimited has demonstrated exceptional expertise in the real estate sector through their tailored virtual assistant services. Clients have noted significant improvements in lead generation, customer satisfaction, and overall operational efficiency. Their commitment to understanding specific client needs and delivering timely, high-quality solutions has resulted in measurable success, including increased revenue and reduced errors. Overall, their adaptability and attention to detail position them as a strong fit for businesses in the real estate industry. - 3 reviews for real estate industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance Services for Real Estate Company (5.0/5, Mar 11, 2021): IdeasUnlimited provides virtual assistance services to real estate business owner. The team handles the client's inbox, social media pages, onboarding, and content creation to free up more business time. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/94341) - Virtual Assistance for Real Estate Company (5.0/5, Jun 22, 2023): IdeasUnlimited provided virtual assistance for a real estate company. Their responsibilities included lead generation and management, appointment scheduling, customer support, and administrative services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/210854) - Virtual Assistance for Real Estate Firm (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistance to improve a real estate firm's operational efficiency. They were tasked with scheduling appointments, replying to customer queries, and conducting market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211370) ##### Human Resources Experience IdeasUnlimited demonstrates notable expertise in the Human Resources sector, with clients appreciating their adept candidate vetting and sales support capabilities. The positive sentiment reflects their responsiveness and effective project management, which fosters strong client relationships. Their proficiency in utilizing various tools and systems enhances their service delivery, making them a suitable partner for businesses seeking reliable HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Support for Career Services Agency (5.0/5, May 17, 2022): IdeasUnlimited provided sales support for a career services agency. The team was tasked with improving customer satisfaction and increasing interactions with prospective clients. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/19394) ##### Healthcare Experience IdeasUnlimited has demonstrated strong expertise in the Healthcare industry, providing exceptional customer support solutions that enhance client operations. Feedback highlights their professionalism, effective communication, and ability to deliver reliable support, significantly improving customer satisfaction. Clients appreciate their alignment with company values and the positive impact on customer interactions, ensuring a more humanized care experience. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is a suitable partner for businesses seeking to bolster their healthcare services. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Healthcare Co (5.0/5, Oct 28, 2024): IdeasUnlimited provides call center services and customer support for a healthcare company. The team responds to the client's emails using Zendesk, assists with QA tasks, and builds a knowledge base. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/326519) - Call Center Services & Sales Support for Care Co (5.0/5, Oct 31, 2024): IdeasUnlimited provides sales support for a care company. The team has assisted with phone calls, emails, and social media, assessed the client's current methods, and used various outreach strategies. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/327543) - Call Center Services for Healthcare Company (5.0/5, Apr 23, 2025): IdeasUnlimited works with a healthcare company to guide their transition to the HubSpot service hub. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/369154) ##### Financial services Experience IdeasUnlimited has garnered positive feedback within the Financial services industry, highlighted by their strong expertise in customer service and operational efficiency. Clients commend their ability to enhance response times, improve customer satisfaction, and streamline processes. The company's virtual assistants are particularly noted for their training and professionalism, contributing significantly to project success. Overall, IdeasUnlimited is recognized as a reliable partner capable of addressing complex financial tasks effectively, making them a suitable choice for businesses seeking to elevate their operational capabilities. - 8 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center & Customer Support for FinTech Company (4.5/5, Apr 7, 2022): IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) - Appointment Management Services for Insurance Brokerage (5.0/5, Jul 1, 2020): IdeasUnlimited provided appointment answering and call services. They scheduled appointments with clients and answered leads.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/126083) - Call Center Services for Retention Credit Tax Company (5.0/5, Jul 20, 2022): A retention credit tax company engaged with IdeasUnlimited for their call center services. Their tasks include appointment setting, cold calling, developing email marketing campaigns, and call analysis. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/150813) - Customer Service Outsourcing for FinTech Company (5.0/5, Jul 18, 2023): IdeasUnlimited carried out customer service outsourcing services for a fintech company. The team handled customer inquiries, resolved issues, and provided technical support across various channels. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/217320) - Call Center Services for Financial Services Company (5.0/5, Jan 29, 2024): IdeasUnlimited has provided call center services for a financial services company. The team has offered consultation and managed the client's call center services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/264748) - Business Research & Outreach Services for AI Dev Company (5.0/5, Jan 30, 2024): IdeasUnlimited has been hired by an AI development company for business research and outreach services. The client's goal is to expand their capital network and establish international partnerships. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265047) - Business Operations Services for Crowdfunding Company (5.0/5, Feb 24, 2024): IdeasUnlimited is helping a crowdfunding firm manage the operations of a business initiative. The team provides feedback to the client and helps streamline their workflow, aiming to refine their process. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/271127) - Back Office Outsourcing for Software Development Company (5.0/5, Nov 10, 2024): IdeasUnlimited provides back office outsourcing services for a software development company. The team manages the client's phone system, creates KPI reports, and reviews telemarketing calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/329737) ##### Nonprofit Experience IdeasUnlimited has demonstrated strong expertise in supporting nonprofit organizations, as evidenced by their collaboration with SpeakHer. The client praised their ability to efficiently manage customer inquiries, leading to a notable 30-point increase in customer satisfaction. The team was commended for their high-quality support and adaptability, aligning well with nonprofit values. Overall, the sentiment reflects a strong endorsement for their services, suggesting they are a suitable partner for nonprofits seeking reliable operational support. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Conference Stages Nonprofit (5.0/5, Nov 5, 2024): IdeasUnlimited provides customer service support for a conference stages nonprofit. The team handles customer inquiries via phone and email regarding customer accounts, product assistance, and technical issues. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/328467) ##### Telecommunications Experience IdeasUnlimited has demonstrated strong expertise in the Telecommunications industry, providing reliable outsourced call center services and effective lead generation strategies. Clients have praised their professionalism, ability to meet Key Performance Indicators, and consistent communication. The company's commitment to understanding client needs and enhancing operational efficiency has resulted in measurable success, making them a dependable partner for businesses seeking to improve their telecommunications capabilities. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Telecommunications Firm (5.0/5, Feb 2, 2024): IdeasUnlimited provided call center services for a telecommunications firm. The team prepared their own scripts and supplied round-the-clock assistance, ensuring continuous customer support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265971) - Lead Generation Services for IT Solutions Company (5.0/5, Nov 29, 2025): IdeasUnlimited provided lead generation services for an IT solutions company. The team conducted research, reached out to potential leads via LinkedIn and email, and followed up with phone calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/422686) ##### Legal Experience IdeasUnlimited has received positive feedback from the legal industry, particularly for their responsive after-hours call answering service, which provides crucial support during client crises. Clients, such as DISCO's CFO, commend their communication skills and promptness, highlighting the company's ability to adapt to legal terminology and ensure accurate information relay. Overall, their expertise in handling urgent legal communications positions them as a reliable partner for firms seeking enhanced client engagement and operational efficiency. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Calling Services for Legal Technology Company (5.0/5, Aug 3, 2023): IdeasUnlimited provides after-hours and incoming call-answering services for a legal technology firm. The team has created a script and is responsible for changing terminology and sending emails for updates.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/222458) ##### Pharmaceuticals Experience IdeasUnlimited demonstrates notable expertise in the Pharmaceuticals industry, as evidenced by client feedback highlighting their proficiency in bilingual support and virtual assistance. They excel in delivering translation services tailored to pharmaceutical terminology, enhancing customer service, and maintaining data accuracy. Clients report significant improvements in satisfaction and operational efficiency, with commendations for their responsive project management and deep understanding of industry needs. This positions IdeasUnlimited as a strong candidate for businesses seeking specialized support in the Pharmaceuticals sector. - 2 reviews for pharmaceuticals industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Pharmaceutical Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistant services for a pharmaceutical company. The team assisted with data management, customer service, administrative assistance, and order processing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211344) - Bilingual Call Center & Translation for Pharmaceutical Firm (5.0/5, Jun 24, 2023): A pharmaceutical company hired IdeasUnlimited to deliver bilingual call center services for their end customers. The team also provided translation services for pharmaceutical terminology and phone handling. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211441) ##### Food & Beverages Experience IdeasUnlimited has demonstrated strong expertise in the Food & Beverages industry, particularly in enhancing customer service operations. A client noted significant improvements in customer experience due to their 24/7 support, which resulted in increased customer retention. The positive sentiment reflects the company's alignment with client values, punctual project management, and effective communication, making them a suitable partner for businesses looking to innovate and improve customer engagement in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Food Innovation Company (5.0/5, Apr 11, 2023): IdeasUnlimited was hired by a food innovation company to provide customer support services. The team is responsible for providing 24/7 support and attending to customers' tickets. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194063) ##### Beauty & Cosmetics Experience IdeasUnlimited has demonstrated expertise in the Beauty & Cosmetics industry, particularly in customer support and sales services, as evidenced by positive feedback from Barry M Cosmetics. The client noted the company's superb project management and responsiveness, which contributed to enhanced customer satisfaction and increased sales. Their alignment with client values and effective communication further solidify their strengths, making them a suitable partner for businesses looking to improve customer engagement and service in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Personal Care Product Manufacturer (5.0/5, Apr 19, 2023): IdeasUnlimited provided call center services for a personal care product manufacturer. The team was responsible for handling calls related to sales and customer service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196007) ##### Retail Experience IdeasUnlimited receives positive feedback from clients in the Retail industry, noted for their effective customer support and adaptability. They excel in managing user inquiries and fostering strong customer relationships, which has led to increased sales. Clients appreciate their proactive communication and flexibility. While initial workflows were automated, efforts to enhance collaboration have improved over time. Overall, their strengths in customer service and commitment to excellence make them a suitable choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Service for Beauty Brand (5.0/5, Aug 23, 2019): IdeasUnlimited provides outbound call services for a cruelty-free beauty brand. Their team assisted with customer checkout and PR matters. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/30725) - Customer Support for E-Commerce Company (4.0/5, Sep 13, 2021): IdeasUnlimited was tasked with providing customer support by an e-commerce company. The team was primarily handling the business email and chat using Zendesk concerning order issues and product questions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/131496) ##### Other Industry Experience IdeasUnlimited has demonstrated strong expertise in the Other Industry sector, particularly through their effective information verification services. Clients, such as Mr. Checkout Distributors, have praised their efficient workflow and exceptional communication skills, which significantly contributed to the accuracy of databases. Overall, feedback indicates a positive sentiment towards their reliability and impact, making them a suitable partner for businesses seeking thorough and effective project execution in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Information Verification for National Grocers' Association (5.0/5, Feb 25, 2020): IdeasUnlimited is verifying membership information for a national association of independent grocery distributors. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/147173) ##### Advertising & marketing Experience IdeasUnlimited has received positive feedback in the Advertising & Marketing industry for their comprehensive support in e-commerce and staffing solutions. Clients appreciate their expertise in providing skilled teams, including virtual assistants and marketing experts, which has significantly contributed to business growth. Their efficient project management and innovative approaches have garnered high satisfaction, making them a reliable partner for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing Support for Marketing & E-Commerce Business (5.0/5, Mar 2, 2019): IdeasUnlimited has provided a variety of services to support staffing and overall growth for an e-commerce company. They supply artists, writers, and developers amongst others to expand the business. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/67761) ##### Media Experience IdeasUnlimited has received positive feedback from clients in the Media industry, particularly for their effective recruitment solutions. Clients highlight their responsiveness and ability to integrate seamlessly with existing teams, which has led to streamlined hiring processes and cost savings. While there were minor issues with communication during recent initiatives, the overall sentiment remains favorable, suggesting that IdeasUnlimited's expertise and proactive approach make them a strong candidate for businesses seeking recruitment support in the Media sector. - 1 review for media industry - Unknown avg. project cost - Recruitment Services for Dietary Supplements Company (4.0/5, Feb 6, 2019): IdeasUnlimited is helping a dietary supplements company to recruit customer service agents. The partnership is ongoing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55030) ##### Construction Experience Clients in the Construction industry commend IdeasUnlimited for their expertise in improving communication and customer service through bilingual call center solutions. Their ability to facilitate seamless interactions with diverse client bases has significantly enhanced client satisfaction and operational efficiency. Both Gen 3 Construction and Eno Company highlighted the provider's timely project delivery, attentive support, and effective integration with existing systems, demonstrating a strong alignment of values and culture that positions IdeasUnlimited as a valuable partner in the construction sector. - 2 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services & Translations for Wall Panel Company (5.0/5, Jun 24, 2023): IdeasUnlimited provided call center services for a wall panel systems company. The team also provided phone translations and language assistance services to help the client improve their customer communication. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211435) - Call Center & Customer Service for Construction Firm (5.0/5, Oct 22, 2025): IdeasUnlimited provided call center services for a construction firm. The team set up a system that connected to the client's CRM, answered inbound calls, and provided IT support for the client's system. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415187) ##### IT Services Experience IdeasUnlimited demonstrates strong expertise in managed IT services, particularly in client communication and call center operations. Clients have praised their proactive support, timely project management, and commitment to relationship building, leading to increased qualified leads and improved customer engagement. The company's ability to align IT services with business goals has been highlighted as a key strength, making them a solid choice for businesses seeking reliable and effective IT solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for IT Solutions Company (5.0/5, Oct 26, 2025): IdeasUnlimited provides ongoing call center services for an IT solutions company. The team handles inbound and outbound calls, customer follow-up, appointment setting, and customer inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415759) ##### Supply Chain, Logistics, and Transport Experience IdeasUnlimited has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry by effectively balancing staffing needs and operational best practices during peak periods. Clients commend their professional approach, effective project management, and timely communication, which ensure operational continuity. Their ability to adapt to seasonal spikes and maintain performance aligns well with industry demands, making them a compelling choice for businesses seeking reliable support in logistics and supply chain management. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Freight Insurance Marketplace (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing staff augmentation services for a freight insurance marketplace. The team helps the client with staffing support and some data work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399646) ##### Hospitality & leisure Experience IdeasUnlimited has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in supporting hotel operations with technological integrations. Clients appreciate their responsive communication, commitment to quality, and alignment with company values. Their ability to deliver timely support and maintain strong project management ensures a smooth experience for clients. Overall, the positive feedback highlights their capability to enhance service delivery in hospitality settings, making them a suitable partner for similar businesses. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Postnatal Retreat (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing call center services for a postnatal retreat. The team is responsible for calling hotels, explaining the client's plug-in, helping with setup, and providing follow-up support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399808) ##### Manufacturing Experience IdeasUnlimited has garnered positive feedback from clients in the Manufacturing industry, particularly for their expertise in establishing bilingual communication solutions. Their commitment to quality and attention to detail have significantly improved customer satisfaction and expanded client bases. Clients appreciated their proactive project management and responsiveness, which contributed to timely service delivery and effective problem resolution. This positions IdeasUnlimited as a valuable partner for manufacturing businesses seeking to enhance customer communication and support. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Translation Services for Manufacturing Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided translation and bilingual call center support for a manufacturing company. Their scope of work included call handling, language interpretation, and document translation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211378) - Call Center Services for QA & Consulting Firm (5.0/5, Aug 24, 2025): IdeasUnlimited provides call center services for a QA and consulting firm. They handle calls, follow up with end clients, use templates, track what works or doesn't, and flag issues for the client to fix. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/400595) ##### Business services Experience IdeasUnlimited has received positive feedback for their virtual assistant services, particularly in enhancing operational efficiency for businesses in the nonprofit sector. Clients appreciate their responsive communication, ability to adapt to specific needs, and effective support in managing essential tasks. The measurable outcomes reflect improved report turnaround and reduced scheduling conflicts, indicating a strong impact on overall productivity. Their cultural alignment and value for cost further solidify their suitability for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Consulting Firm (5.0/5, Aug 27, 2025): IdeasUnlimited provides virtual assistant services for a consulting firm. The team helps with scheduling, emails, research, reports, and keeping the client's back office organized. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/401387) ##### Medical Experience The feedback from the medical industry highlights IdeasUnlimited's expertise in medical billing and claims processing. Clients appreciate their swift adaptation to existing systems and significant reduction in claim errors, resulting in improved cash flow and increased staff availability for patient care. The overall sentiment reflects strong satisfaction with their responsiveness, attention to detail, and alignment with client values, making them a reliable choice for organizations seeking support in medical operations. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Medical Billing Services for Treatment Center (5.0/5, Aug 31, 2025): IdeasUnlimited provided medical billing services for a drug and alcohol addiction treatment center. The team handled insurance claims, payment posting, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/402175) ##### Automotive Experience Feedback from automotive industry clients highlights IdeasUnlimited's expertise in providing exceptional customer support and sales assistance. Clients commend their ability to streamline processes, improve communication, and enhance customer satisfaction. Their knowledgeable staff effectively manage inquiries and provide timely solutions, contributing to increased productivity and sales. Overall sentiment is positive, with clients appreciating their professionalism, project management skills, and commitment to meeting specific industry needs, making IdeasUnlimited a strong fit for automotive businesses seeking reliable support. - 5 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Auto Parts Store (4.0/5, Jun 15, 2021): An online auto parts replacement store had a problem with their product range growing beyond the limits of their current platform and customer support load. They hired IdeasUnlimited to provide much-needed help. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55334) - Call Center Services for Automobile Production Company (5.0/5, Apr 14, 2023): IdeasUnlimited provides phone and calls services for an automobile production company. The team refined the client's script and ideas and utilized them to ensure customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195012) - Sales Support for Auto Parts Manufacturer (5.0/5, Apr 20, 2023): IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196102) - Virtual Assistant Services for Automation Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistants to help an automation company. These resources handle various duties, ranging from administrative tasks and customer support to data management and market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211119) - Call Center Services for Automotive Training Company (5.0/5, Dec 5, 2025): IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend tasks. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/423823) ##### Gaming Experience IdeasUnlimited has demonstrated substantial expertise in the Gaming industry, particularly through their effective support for Blindflug Studios. The client praised their reliable management and innovative approach, highlighting successful outcomes in sourcing virtual assistants and managing support tickets. Overall, the sentiment is highly positive, indicating that IdeasUnlimited is well-suited for gaming companies seeking efficient and aligned partnerships to enhance operational capabilities. - 1 review for gaming industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Staff Augmentation Services for Game Studio (5.0/5, Apr 14, 2023): IdeasUnlimited provided staff augmentation services for a gaming studio. The team sourced virtual assistants and web developers, handled support tickets, and provided communication solutions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194799) ##### Software Experience IdeasUnlimited has received positive feedback in the Software industry for their strong client relationships and effective customer service management. Clients highlight their responsiveness, adaptability, and ability to generate measurable results, such as improved customer satisfaction and business growth. The company's alignment with client values and budget-friendly pricing further enhances their appeal. Overall, IdeasUnlimited demonstrates expertise and reliability, making them a strong candidate for software projects requiring effective communication and customer engagement solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Software Dev Company (5.0/5, Apr 15, 2023): IdeasUnlimited provided virtual assistant services to a software development company. The virtual assistant handled customer complaints, feedback, and outreach tasks.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195068) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Attentive Clients have consistently noted Emapta's attentiveness, highlighting their proactive communication and responsiveness to requests. For instance, the CEO of LifeDNA remarked on Emapta's constant check-ins and support in addressing team concerns, which significantly contributed to enhanced productivity. Overall, the sentiment reflects a strong appreciation for Emapta's commitment to client needs, fostering a reliable and supportive partnership. - BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been attentive to our requests, addressing any concerns my team has. We are in constant communication with their Management and they always check in to see how the team is doing. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions) #### 4.7 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 30% Custom Software Development - 10% AR/VR Development - 10% AI Development - 30% Call Center Services - 10% Web Design #### Company description Flatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care. [Visit Website](https://www.flatworldsolutions.com/) #### Collaborative Clients have expressed a highly positive sentiment regarding Flatworld Solutions' collaborative approach. One manager highlighted their impressive knowledge and ability to execute tasks precisely as instructed, stating, 'They do exactly what I tell them to do.' This reflects a strong alignment and effective communication between teams. Overall, the feedback indicates a seamless collaborative experience, contributing significantly to the success of client projects. - Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): We’re most impressed with Flatworld Solutions’ knowledge and collaborative approach. They do exactly what I tell them to do. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163) #### 2 reviews mention B2C Telemarketing & telesales B2C Telemarketing & telesales Experience Flatworld Solutions receives predominantly positive feedback for their B2C Telemarketing and Telesales services, with over 85% of reviewers expressing satisfaction. Clients commend their knowledge, collaborative approach, and effective project management. One reviewer noted a success rate of hitting appointment goals 70% of the time. However, some concerns regarding lead quality and the lack of call recordings for quality assurance were mentioned. Overall, they are recognized for their expertise and responsiveness, making them a reliable partner in telemarketing efforts. - 1 of 2 B2C Telemarketing & telesales reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/flatworld-solutions#review-159163) #### 4.5 out of 5.0 rating for cost What Clients Have Said Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) - $10,000 to $49,000 (7 reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Australia (1 projects) - Canada (1 projects) - Hong Kong (1 projects) - United States (16 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### Professional Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified. - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) #### 2 reviews mention Call Center Services Call Center Services for Payment Gateway Company 5.0/5 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) #### Experience in 4 industries TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) ##### Information technology Experience TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) ##### Telecommunications Experience TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) ##### Financial services Experience TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) ##### Advertising & marketing Experience Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality. [Visit Website](https://acquire.ai) #### Autonomous Clients have expressed a positive sentiment regarding Acquire Intelligence's autonomous capabilities. They noted that the team effectively manages outbound sales calls and telemarketing tasks with minimal supervision, saving significant time and operational costs. One client remarked, 'They are competent and don’t require a lot of supervision,' highlighting their ability to handle responsibilities independently. Overall, the feedback reflects satisfaction with their efficiency and competence in improving business processes. - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) #### 4 reviews mention Call Center Services Customer-based Phone Support for Business Service 5.0/5 — - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### Experience in 3 industries Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) ##### Other Industry Experience Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [JOYNO INC](https://clutch.co/profile/joyno) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Lapu-Lapu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 20% Email Marketing - 20% Social Media Marketing - 10% SMS Marketing - 10% Video Marketing #### Company description JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management. [Visit Website](https://joynoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients consistently highlight JOYNO INC's professionalism and ethical approach to business. One client emphasized their responsiveness and effective communication, rating them a perfect score for project management. They appreciated JOYNO INC's commitment to integrity, particularly in contrast to their previous vendor's unethical practices. Overall, the sentiment is overwhelmingly positive, with clients recommending JOYNO INC for their knowledgeable and experienced team. #### 1 review mentions B2C Telemarketing & telesales B2C Telemarketing & telesales Experience JOYNO INC has garnered overwhelmingly positive feedback for their B2C Telemarketing & telesales services, with 100% of reviewers expressing satisfaction. Clients highlighted their expertise in digital marketing and responsiveness, noting a significant increase in social media engagement. Key strengths include effective communication, accommodating team members, and a supportive company culture. One client emphasized the importance of their strong relationship with JOYNO INC's team, particularly mentioning the founder's helpfulness. Overall, JOYNO INC is recommended without reservation. - 1 of 1 B2C Telemarketing & telesales reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/joyno#review-329097) #### 1 review mentions Call Center Services Comprehensive Digital Mktg Services for Wellness Company 5.0/5 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/joyno/329097) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) - Less than $10,000 (2 reviews) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services. [Visit Website](https://www.sourcefit.com/) #### High-quality work Clients have consistently praised Sourcefit for delivering high-quality work, exemplified by the rapid establishment of office space and timely provision of IT, HR, and accounting services. One client highlighted their impressive ability to meet 100% of staffing needs within 60 days while maintaining quality. Additionally, the proactive communication and responsiveness of Sourcefit were noted as key strengths, contributing to a smooth and reliable experience, reinforcing their reputation for excellence in service delivery. - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): This is an ongoing project that we do not intend to end. We find SourceFit to be a good partner to provide headcount for these types of services. They are able to source quality candidates for us to choose from and deal with HR needs (both positive and negative) effectively. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): What impressed me the most about Sourcefit was their ability to combine speed, accuracy, and quality. They consistently delivered solutions quickly while maintaining high standards, and their responsiveness made it feel like they were an extension of our team. Aside from that, the quality of service and responsiveness remained consistently strong. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### Experience in 5 industries Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Financial services Experience Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency. [Visit Website](https://www.StaffOutsourcing.com) #### Efficient The client expressed high satisfaction with the efficiency of the service provider, noting significant improvements in customer satisfaction, which rose over 25%. They highlighted the time and cost savings achieved by outsourcing call handling, stating that the provider's ability to manage high volumes of work contributed to a smooth operational flow. Overall, the sentiment regarding efficiency is overwhelmingly positive, with no suggested areas for improvement. - Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017): They provide a level of service that can handle any volume of work, all while being efficient every day. They help my business run smoothly. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Very responsive Staff Outsourcing Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- ### [hammerjack](https://clutch.co/profile/hammerjack) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% Back Office Outsourcing - 10% Call Center Services - 5% CRM Consulting and SI - 30% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% Other IT Consulting and SI #### Company description hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness. [Visit Website](https://www.hammerjack.com.au) #### Professional The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities. - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### Experience in 2 industries Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) ##### Human Resources Experience Hammerjack has received positive feedback from clients in the Human Resources industry, particularly for their ability to provide skilled offshore talent quickly and efficiently. Clients appreciate the high quality of candidates delivered at competitive prices, highlighting the company's responsiveness and alignment with client values. Overall, Hammerjack is recognized for their expertise in recruitment and project management, making them a strong candidate for businesses seeking reliable HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) ##### Advertising & marketing Experience Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) - Less than $10,000 (1 reviews) #### 50% of employees work in Makati office Makati, Philippines 10 Jupiter 201 - 250 employees 1300 788 451 [See All Locations (2)](https://clutch.co/profile/hammerjack#location) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Transparent The overall sentiment regarding transparency in communication with vlbpo cx is highly positive. Clients noted that project management was stellar, with all deliverables made on schedule and proactive solutions provided for any challenges. One client emphasized that vlbpo cx's team anticipated needs before they were voiced, indicating a deep understanding of their business goals. This level of engagement fostered a strong partnership, with clients appreciating the immersive approach to their brand and values. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [MainSource 365 Tech LLC](https://clutch.co/profile/mainsource-365-tech) #### 4.9 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% IT Managed Services - 10% Search Engine Optimization - 10% Web Design #### Company description MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication. [Visit Website](https://www.mainsource365.com) #### Passionate about their work Clients consistently highlight the passionate commitment of Main Source 365 Tech LLC to their projects. One client noted the team's 'engaging and caring' approach, emphasizing their proactive efforts to understand the client's needs. Another review praised their 'relentless, passionate, knowledgeable' service, which resulted in a remarkable 500% increase in revenue within weeks. Overall, the sentiment reflects a strong appreciation for the team's dedication and expertise, making them a valuable partner for various technical solutions. - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): Call them for a free consultation, the real difference becomes clear how passionate the entire team is about tech and how engaging and caring they are. We highly recommend mainsource365.com. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) - Business Management for E-Commerce Firm (5.0/5, Nov 6, 2020): Relentless, passionate, knowledgeable. No, they are top-notch, they continue to teach me every step of the way. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/107772) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) #### 69% of employees work in Pasig office Pasig, Philippines Tycoon center bldg 10 - 15 employees +63 9175470365 [See All Locations (2)](https://clutch.co/profile/mainsource-365-tech#location) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements. [Visit Website](http://www.staffvirtual.com/) #### 2 reviews mention Call Center Services Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) #### 97% of employees work in Mandaluyong City office Mandaluyong City, Philippines Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center, 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/staffvirtual#location) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 4 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care. [Visit Website](https://www.loopcontactsolutions.com/) #### Flexible The sentiment regarding flexibility is notably positive, with clients highlighting Loop Contact Solutions' willingness to adapt to their specific needs. One client emphasized their flexibility in taking on a project that was outside their core business, which significantly contributed to the partnership's success. Overall, the feedback reflects satisfaction with LCS's ability to adjust processes and meet project requirements effectively. - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Their flexibility; Our scope of work was not originally part of their core business, yet they agreed to partner with us on this project. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) #### 3 reviews mention Call Center Services Customer Support for Razor Manufacturing Company 5.0/5 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Personable Clients consistently describe Telework PH as personable and attentive. One client highlighted their main contact, Jeff, who maintained open communication and checked in regularly to ensure smooth collaboration. Additionally, the team demonstrated strong human decision-making skills, effectively handling ambiguous data by consulting the client for guidance. Overall, feedback reflects a high level of satisfaction with the personal touch and responsiveness provided throughout the project. --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### Experience in 3 industries Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) ##### IT Services Experience Premier BPO demonstrates significant expertise in IT services, particularly in back office solutions that enhance operational efficiency. Clients have noted their quick turnaround on quality work and effective communication, resulting in substantial cost savings and improved revenue. The company's strengths lie in customer collaboration and responsiveness, solidifying their reputation as a reliable partner in the IT services sector. Overall, client sentiment is overwhelmingly positive, indicating that Premier BPO is a strong candidate for businesses seeking outsourcing solutions. - 1 review for it services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) ##### Manufacturing Experience Premier BPO demonstrates significant expertise in providing back-office services tailored for the Manufacturing industry, as evidenced by client feedback highlighting their ability to facilitate smoother operations and improve timing on duties. Clients appreciate the provider's helpfulness and accessibility, emphasizing their strengths in prompt service delivery. Overall sentiment is positive, suggesting that Premier BPO is a reliable partner capable of enhancing efficiency in manufacturing processes, making them a suitable choice for potential clients in this sector. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Administrative Services for Manufacturing Service (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138160) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 45% of employees work in Quezon City office Quezon City, Philippines 30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis, 31 - 40 employees 63.917.559.0169 [See All Locations (4)](https://clutch.co/profile/premier-bpo#location) --- ### [BruntWork](https://clutch.co/profile/bruntwork) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 5% Digital Strategy - 10% HR Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Application Testing - 10% Direct Marketing - 5% Web Development #### Company description We create flexible, fully remote work opportunities in companies around the world.If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection.You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies.We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities. [Visit Website](https://www.bruntwork.co/) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised BruntWork for their efficient candidate selection process and seamless integration of team members. One client noted the smoothness and high quality of the hiring process, leading to increased efficiency within their organization. Communication was highlighted as effective, with timely project delivery. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/bruntwork?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry BruntWork has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, receiving positive feedback for their efficiency and quality of work. Clients reported improved internal processes and increased operational efficiency following their engagement. The overall sentiment is highly favorable, with clients appreciating BruntWork's commitment to delivering results on time and their alignment with company values, making them a suitable partner for businesses in this sector. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients perceive BruntWork as offering significant value for money, with feedback highlighting efficient processes and high-quality service. One client noted a smooth hiring experience for under $10,000, resulting in increased efficiency within their team. Overall, the sentiment is positive, with no reported areas for improvement, indicating that clients feel their investment yields substantial returns. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) - Less than $10,000 (1 reviews) #### 96% of employees work in Makati office Makati, Philippines Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/bruntwork#location) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities. [Visit Website](https://www.magellan-solutions.com/) #### Proactive Magellan Solutions Outsourcing Inc has received positive feedback regarding their proactive approach. Clients appreciate their active involvement in improving work environments and enhancing operational efficiency. One client noted, "They actively seek to help us in any way possible," highlighting their commitment to collaboration. Overall, the sentiment is favorable, with clients expressing satisfaction in their reliability and adherence to core values, which fosters a strong professional relationship. #### Experience in 4 industries Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Other industries Experience Magellan Solutions Outsourcing Inc has received positive feedback in the Other industries sector, primarily for their expertise in back office and customer service solutions. Clients highlight their professionalism, efficiency, and ability to significantly reduce operational stress and costs. Many report substantial savings in both time and money, with notable improvements in customer satisfaction and service delivery. Overall, the sentiment is highly favorable, indicating Magellan is a strong candidate for businesses seeking reliable outsourcing support. - 7 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Retail Experience Magellan Solutions Outsourcing Inc has received positive feedback from retail clients for their exceptional customer service and call handling capabilities. Clients report significant time savings, enabling them to focus on business growth. Their professionalism and commitment to understanding client operations enhance customer support effectiveness. Overall, the sentiment is highly favorable, indicating that Magellan Solutions is a strong partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing crucial back office and outbound services. Clients noted significant time and cost savings, with one stating a reduction of workload by 50% and savings exceeding $1,000 monthly. The reviews commend the company's professionalism, effective communication, and strong support, indicating their capability to foster growth and enhance operational efficiency, making them a suitable partner for businesses in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their expertise in inbound services and customer support. Clients appreciate their efficiency, dependability, and strong work ethic, noting significant improvements in productivity and communication. Their ability to handle technical support and optimize customer interactions has made them a valuable partner for companies looking to enhance their operational efficiency. Overall, the sentiment is favorable, indicating a strong alignment with the needs of potential clients in the Media sector. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc demonstrates significant expertise in the Consumer Products industry, particularly in back office services like billing and dealer locator support. Clients report a decrease in billing errors below 2% and enhanced efficiency in connecting customers with local dealers, leading to cost savings of approximately 15% compared to in-house staffing. Their adaptability to changing business needs is a noted strength, although a more personalized customer approach could enhance service delivery. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [Konnektors](https://clutch.co/profile/konnektors) #### 4.1 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 15% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 30% Email Marketing - 11% Sales Outsourcing - 10% Social Media Marketing #### Company description Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support. [Visit Website](https://www.konnektors.com/) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised Konnektors for their effective lead generation services, highlighting the delivery of qualified leads that significantly enhanced outreach efforts. One CEO noted the team's professionalism and responsiveness, emphasizing a strong culture fit and budget alignment. Overall, the sentiment is highly positive, with clients appreciating the reliable prospect data provided, which directly contributed to successful client engagements. - 1 of 1 reviews is 5 stars - 1 new review for Call Center Services services - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/konnektors?sort_by=date_desc&verified=true#reviews) #### 3 reviews mention Call Center Services Call Center Provider for Logistics Services Company 4.5/5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects. [Read All Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (2 reviews) #### Very responsive Konnektors is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Dynamic Business Outsourcing Solutions](https://clutch.co/profile/dynamic-business-outsourcing-solutions) #### 4 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 50 - 249 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Staff Augmentation - 20% Staffing #### Company description Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas. [Visit Website](https://www.dbos.com.au/) #### Great team The sentiment regarding Dynamic Business Outsourcing Solutions (DBOS) is overwhelmingly positive, with clients highlighting their great team. One reviewer noted that their experience with DBOS was excellent, particularly praising the team's support in administrative tasks and staff training. They emphasized the effective collaboration and ongoing training, which contributed to improved processes. Overall, clients appreciate the professionalism and responsiveness of DBOS, indicating a strong alignment with their project needs. #### Experience in 1 industry Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) ##### Financial services Experience Dynamic Business Outsourcing Solutions (DBOS) has demonstrated strong expertise in providing administrative support tailored for the financial services industry, particularly in claims management. Clients highlight their effective back-office processing, staff training, and commitment to ongoing support. The positive sentiment reflects DBOS's capacity to enhance operational efficiency while maintaining quality service. However, clients suggest improvements in aligning reporting practices with specific key performance indicators to better meet expectations. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Administrative Support for Insurance Brokerage (4.0/5, Sep 4, 2019): Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees. [Read Full Review](https://clutch.co/go-to-review/dynamic-business-outsourcing-solutions/37551) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [OptimumSource](https://clutch.co/profile/optimumsource) #### 3.9 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting - 13% Sales Outsourcing #### Company description OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation. [Visit Website](http://www.optimum-source.com) #### Trustworthy OptimumSource is consistently regarded as a trustworthy partner by clients, who highlight their reliability and exceptional customer service. One client noted, 'They are trusted and reliable,' emphasizing their consistent performance since 2015. Additionally, the ability to save over 100 hours and more than $10,000 monthly further reinforces the positive sentiment surrounding their trustworthiness. Overall, clients express high confidence in their services, making them a dependable choice for back office needs. - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): They are trusted and reliable. They have proven it over the time we have worked with them. They are reliable and easy to work with. [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) #### Experience in 4 industries OptimumSource has demonstrated expertise across various industries, including Business Services, Financial Services, Manufacturing, and others. Clients appreciate their reliability, effective customer service, and cost-saving capabilities, noting significant time and money reductions. Overall sentiment is positive, with strong recommendations highlighting their ability to handle regulatory requirements and payment processes, making them a suitable partner for businesses seeking back office solutions. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) ##### Manufacturing Experience OptimumSource has demonstrated substantial expertise in the Manufacturing industry, particularly in enhancing data security and optimizing back office operations. Clients have noted significant cost savings, with one reporting a reduction of $2,000 monthly, alongside a time savings of 65 man-hours. Their prompt communication and strong security measures have been highlighted as key strengths, positioning them as a reliable partner for organizations seeking to improve operational efficiency and safeguard sensitive information. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) ##### Business services Experience OptimumSource has consistently demonstrated expertise in providing reliable back office services, particularly in data entry and payment processing, which have significantly benefited their clients in the Business services industry. Clients have reported saving over 100 hours monthly and more than $10,000 in costs, highlighting the provider's efficiency and strong customer service. Overall sentiment reflects high trust and satisfaction, indicating that OptimumSource is a strong candidate for businesses seeking dependable support in their operations. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) ##### Other industries Experience OptimumSource has demonstrated exceptional expertise in managing regulatory, tax, and legal aspects of payments processing, particularly for clients in the Other industries sector. Their ability to deliver timely, high-quality work has led to significant cost savings and operational efficiency, allowing clients to reallocate resources effectively. Clients appreciate their broad range of specialists and responsive communication, although there's room for improvement in report presentation. Overall, the sentiment is highly positive, indicating a strong fit for businesses seeking reliable back office services. - 1 review for other industries industry - $50,000 – $199,999 avg. project cost - Payment Processing for Manufacturing Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/137245) ##### Financial services Experience OptimumSource has received positive feedback from clients in the Financial services industry, highlighting their expertise in back office solutions that effectively reduce operational burdens. Clients appreciate the company's responsive customer service and respectful communication, which contribute to a smooth collaboration. Additionally, the service has proven to save time and costs, making OptimumSource a strong candidate for businesses seeking reliable support in financial operations. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Payment Processing for Financial Services Industry Company (3.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/138303) #### 3.8 out of 5.0 rating for cost What Clients Have Said OptimumSource is consistently praised for its cost-effectiveness and value for money. Clients report significant savings, with one noting a reduction of over $10,000 monthly and another mentioning $2,000 in monthly cost savings. The company's pricing structure is described as straightforward, with monthly billing and additional charges for advanced services. Overall, the sentiment is highly positive, with clients appreciating the reliability and efficiency of the services provided, indicating that the value received aligns well with the costs incurred. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Kansas City, Missouri (1 projects) - Rock Island, Illinois (1 projects) - Brooklyn, New York (1 projects) - Oakmont, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits. [Visit Website](https://www.concert8.com/) #### Accessible Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive. - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 3 reviews mention Call Center Services Helpdesk Services for AI Company 5.0/5 — Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  - 2 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 94% of employees work in Makati office Makati, Philippines Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave. 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/concert-8-solutions#location) --- ### [HSN Philippines, Inc.](https://clutch.co/profile/hsn-philippines) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 5% IT Managed Services - 10% Sales Outsourcing - 5% Social Media Marketing - 5% IT Staff Augmentation #### Company description In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.hsnservice.com/) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 39% of employees work in Taguig office Taguig, Philippines West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig 2001 - 5000 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [SupportSave](https://clutch.co/profile/supportsave) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 60% Call Center Services #### Company description SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://supportsave.com) #### 3 fixed price Call Center Services packages 1-3 FTEs Get Started with Our Call Center Services for Startups #### 88% of employees work in Cebu City office Cebu City, Philippines 7th Floor Robinson's Cybergate Cebu Don Mariano St., Corner Don Gil Garcia St., Fuente Osmena 401 - 500 employees [See All Locations (2)](https://clutch.co/profile/supportsave#location) --- ### [ePerformax Contacts Center and BPO](https://clutch.co/profile/eperformax-contacts-center-bpo) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services. [Visit Website](https://eperformax.com/) --- ### [Transcom](https://clutch.co/profile/transcom) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.transcom.com/) #### 91% of employees work in Bacolod office Bacolod, Philippines Singcang-Airport 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/transcom#location) --- ### [OBPO](https://clutch.co/profile/obpo) - 1,000 - 9,999 employees - Iloilo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000. [Visit Website](https://obpo.co) --- ### [TSA Group](https://clutch.co/profile/tsa-group) - $250,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 65% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://tsagroup.com.au/) #### 37% of employees work in Pasay office Pasay, Philippines 14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/tsa-group#location) --- ### [Forward Bpo Inc.](https://clutch.co/profile/forward-bpo) - 250 - 999 employees - Mandaue City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing - 5% Pay Per Click - 5% Search Engine Optimization - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description Forward Bpo Inc., a phone answering service, was launched in 2017. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize. [Visit Website](https://www.forwardbpo.com/) --- ### [VirtualChampsGlobal](https://clutch.co/profile/virtualchampsglobal) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - General Santos City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% UX/UI Design - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Family Law - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Video Production - 10% Web Design #### Company description VirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design. [Visit Website](https://virtualchamps.com/) --- ### [Ameeratel](https://clutch.co/profile/ameeratel) - 250 - 999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Building Security Services - 15% Call Center Services - 15% Customer Service Outsourcing - 4% HR Outsourcing - 10% IT Managed Services - 2% PEO/Employee Leasing - 10% Sales Outsourcing - 4% Staffing #### Company description Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize. [Visit Website](https://www.ameeratel.com) --- ### [Upstream BPO](https://clutch.co/profile/upstream-bpo) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Lucena, Philippines #### Services Provided - Allocation of Expertise by Percentage - 7% AI Agents - 7% Back Office Outsourcing - 20% Call Center Services - 7% Content Moderation Services - 15% Customer Service Outsourcing - 12% Data Annotation Services - 7% Finance & Accounting Outsourcing (FAO) - 5% Generative AI - 5% IT Managed Services - 5% Cybersecurity - 10% Sales Outsourcing #### Company description Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned. [Visit Website](https://www.upstreambpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 4 industries Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) ##### Consumer products & services Experience Upstream BPO demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing reliable overflow call answering services. Clients highlight their exceptional training of receptionists, effective communication, and ability to maintain service level agreements during peak times. The proactive nature of Upstream BPO in seeking process improvements reinforces their commitment to client satisfaction. Overall, their ability to enhance response rates and streamline operations positions them as a favorable choice for businesses in need of outsourcing solutions. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for BPO Services Company (5.0/5, Mar 15, 2024): Upstream BPO provides ongoing call center services for a BPO services company. The team is responsible for recording calls via the CRM system and using SMS communication during after-hours coverage. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/275932) ##### Real estate Experience Upstream BPO has garnered positive feedback from clients in the real estate industry, highlighting their expertise in B2B lead generation and market research. Clients praised their proactive project management, adaptability, and the quality of deliverables, which resulted in significant lead generation and successful outreach. The company's strong alignment with client values and effective communication fostered a collaborative environment, making them a suitable choice for real estate businesses seeking to enhance their market presence. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Property Management Firm (5.0/5, Mar 6, 2024): Upstream BPO was hired to conduct B2B lead research, locating and compiling data on potential clients for a property management firm. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/273614) - Sales Outsourcing for Shopping Center Operator (5.0/5, Mar 6, 2024): Upstream BPO was hired to find fresh prospects in the established verticals and investigate untapped markets for a shopping center operator. The goal was to launch new vertical outreach and demos. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/273837) ##### Wellness & Fitness Experience Upstream BPO has demonstrated notable expertise in the Wellness & Fitness industry by enhancing customer service operations for integrative wellness centers. Their ability to manage high call volumes and respond swiftly to inquiries has significantly improved client productivity and satisfaction. Clients report high engagement efficiency, with response times under 15 minutes, and an impressive QA score increase from 70% to 85%. Their flexible, dedicated approach makes them a strong partner for wellness businesses seeking reliable customer support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Wellness Center (5.0/5, Jun 13, 2022): Upstream BPO provides ongoing BPO services for a wellness center. They’re mainly in charge of setting appointments and handling customer care support on a 24/7 basis.  [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/22654) ##### Telecommunications Experience Upstream BPO has demonstrated strong expertise in the Telecommunications industry, particularly in appointment setting and lead generation. Clients appreciate their responsive communication and flexibility in adapting to specific needs. One telecommunications manager noted that Upstream significantly reduces their workload by handling 50% of the audience targeting process, enhancing efficiency. Overall, the sentiment is overwhelmingly positive, with recommendations highlighting their strong research capabilities and effective service delivery. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Appointment Setting Services for Telecommunications Company (5.0/5, Jun 11, 2020): Upstream BPO provides appointment setting services for a telecommunications company. They contact potential leads, schedule emails, and enable the client to follow up.  [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/109978) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Malaysia (2 projects) - United States (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 7 languages: - Cantonese - English - Filipino - Hindi - Mandarin - Russian - Urdu [View Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) #### 33% of employees work in Lucena office Lucena, Philippines 2nd floor, GC bldg Granja street Barangay 1001 - 2000 employees +60327744041 [See All Locations (4)](https://clutch.co/profile/upstream-bpo#location) --- ### [Asia Premier One Source](https://clutch.co/profile/asia-premier-one-source) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 18% Back Office Outsourcing - 32% Call Center Services - 45% Customer Service Outsourcing - 5% Transcription #### Company description Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.asiapremieronesource.com) --- ### [iSupport Worldwide](https://clutch.co/profile/isupport-worldwide) - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Recruitment Process Outsourcing - 20% Staffing #### Company description ISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://isupportworldwide.com/) --- ### [Flatworld Philippines](https://clutch.co/profile/flatworld-philippines) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 50% Call Center Services - 10% Data Annotation Services - 20% Web Development #### Company description Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development. [Visit Website](https://flatworldphilippines.com/) --- ### [Upstream BPO Inc](https://clutch.co/profile/upstream-bpo-0) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Lucena, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Located in Lucena, Philippines, Upstream BPO Inc is a midsize telephone answering service. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ph.upstreambpo.com) --- ### [GlobalSky Call Center](https://clutch.co/profile/globalsky-call-center) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 25% Customer Service Outsourcing - 10% HR Consulting #### Company description GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.globalsky.com/) --- ### [Next level IT Teleservices](https://clutch.co/profile/next-level-it-teleservices) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing - 10% Transcription #### Company description Next level IT Teleservices is a call center service. Based in Bacolod, Philippines and Philippines, the agency offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://nextlevelitservices.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. 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