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Top Call Center Services & Voice Services for Healthcare Providers in Manila

Ratings Updated: January 13, 2025

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Country: Philippines

City: Manila

Industry: Medical

Best Call Center Companies & Voice Services for Healthcare Providers in Manila

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Boldr.

4.8 9 reviews

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Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. provides a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. The overall feedback highlights their adaptability, strong project management, and commitment to understanding client needs. Clients appreciate Boldr.'s passion and evolution alongside their businesses, emphasizing the importance of transparent communication and proactive feedback.

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Reviews mention Customized support

Clients consistently highlight Boldr.'s exceptional customized support and adaptability as key strengths. One client noted their ability to provide highly tailored support solutions, demonstrating a deep understanding of specific needs. Furthermore, their proactive communication and problem-solving skills have significantly contributed to client satisfaction. However, there is a suggestion for improvement regarding the hiring timeline for non-English speaking support agents to enhance service efficiency.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.

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Reviews mention High-quality work

Boldr consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding implementation, responsiveness, and ability to meet specific needs. One client highlighted Boldr's 'incredible level' of performance, noting their quick response times and high customer satisfaction ratings. Another client emphasized their effective onboarding processes and the flexibility of Boldr's team, which fosters a strong partnership. Overall, the sentiment reflects strong satisfaction with Boldr's quality of service and operational excellence.

Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.

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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.

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Reviews mention Flexible

Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s flexibility. Clients noted their ability to adapt strategies and solutions to meet evolving needs, with one stating, "Boldr has been very supportive and flexible with us when it comes to our requests and processes." Another client emphasized their exceptional level of customization, stating that Boldr. understands their specific needs and provides tailored support solutions. This adaptability has been instrumental in fostering successful partnerships across various projects.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.

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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.

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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.

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Reviews mention Personable

Clients consistently highlight Boldr.'s personable approach, noting their strong relationship-building skills and commitment to understanding client needs. For instance, the VP of operations praised their team's friendly and responsive demeanor, stating, 'Their personalities are pleasant, helpful, and friendly.' Additionally, the Customer Happiness Team Lead commended Boldr. for their proactive communication and adaptability, emphasizing that 'no request was too much for them to take on.' Overall, the sentiment reflects a high level of satisfaction with Boldr.'s personable service.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.

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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.

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Helpware

4.8 45 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware offers a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Overall, reviewers highlight Helpware’s flexibility, responsiveness, and high-quality service delivery. Clients frequently mention the seamless integration with their in-house teams, the proactive and accommodating nature of Helpware’s management, and improvements in customer satisfaction and operational efficiency.

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Reviews mention Proactive

The sentiment regarding Helpware's proactive approach is overwhelmingly positive, with multiple clients highlighting their commitment to communication and improvement. One client noted their 'transparent and proactive approach' as impressive, while another emphasized Helpware's 'enthusiastic and proactive approach to calling out issues.' Additionally, a client appreciated Helpware's initiative in developing assessments to enhance service quality. Overall, clients consistently commend Helpware for their responsiveness and forward-thinking mindset.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.

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Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.

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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.

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Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available.

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Image Annotation for Computer Vision Software

5.0 May 29, 2019

Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.

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Reviews mention Puts the customer first

Helpware consistently demonstrates a customer-first approach, as highlighted by clients emphasizing their dedication to service and responsiveness. One CEO noted their 'next level' dedication that helps in making clients happy, while another client praised their commitment to customer satisfaction and proactive support, even offering backup employees during absences. Overall, the sentiment across reviews is overwhelmingly positive, with clients feeling valued and supported throughout their engagements.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

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Customer Support & Back-Office Work for Software Company

5.0 Feb 5, 2020

Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

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Staffing for Wine Distributor

5.0 Aug 22, 2019

I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

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Reviews mention Unique expertise

Clients commend Helpware for their unique expertise in customer support and operational efficiency. One client highlighted their proactive approach and mastery in managing support tickets, stating they are 'experts in customer support.' Another noted Helpware's technical savvy and innovative solutions, which transformed their patient acquisition process. Overall, the sentiment reflects strong satisfaction with Helpware's ability to enhance client operations and provide tailored support.

Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

They are experts in customer support. They try to take our system for supporting our customers to the next level.

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Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.

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Reviews mention Helpful

Overall sentiment regarding Helpware is highly positive, with clients consistently noting their helpfulness and professionalism. One client praised the management team's friendliness and the agents' eagerness to learn about their business. Another highlighted the team's responsiveness and attentiveness, stating that they felt highly supported. Additionally, feedback emphasized Helpware's capability to provide seamless communication and effective project management, contributing to successful outcomes and a strong partnership.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.

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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

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Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.

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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.

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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.

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Outsourced

5.0 5 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced offers remote staffing and administrative services, aiding companies in sectors such as IT, digital commerce, and construction. Feedback highlights their excellent project management, responsive communication, and alignment with client values. Outsourced is praised for successfully integrating with clients’ teams, delivering high-quality talent, and maintaining clear and proactive communication.

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Reviews mention Well-organized projects

Clients have consistently praised Outsourced for their well-organized project management. One COO highlighted the seamless management of their software development center establishment, noting 'fantastic' support and 'perfect' communication throughout the process. They emphasized the team's politeness, friendliness, and structured approach, which contributed to a positive experience. Overall, the sentiment reflects strong satisfaction with Outsourced's ability to manage projects efficiently, although some clients suggested improvements in candidate recruitment strategies.

Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.

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Reviews mention Great team

Clients consistently highlight Outsourced's strong team and culture, noting their excellent contributions and alignment with company values. One client emphasized their impressive industry expertise and the ability to deliver projects on time, stating, 'Our team at Outsourced has been excellent throughout the years.' Overall, the sentiment regarding the team is overwhelmingly positive, with clients appreciating their collaborative spirit and professionalism.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture.

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Reviews mention Timely

The overall sentiment regarding timeliness in Outsourced's service delivery is highly positive. A client noted that the team at Outsourced has consistently helped deliver countless items on time, emphasizing their reliability and responsiveness to project needs. The client expressed satisfaction with the expertise and culture of the team, indicating that there were no areas for improvement in this regard.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.

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Reviews mention Great project management

Clients have consistently praised Outsourced for their excellent project management capabilities. One CEO highlighted their 'excellent project management and account management,' noting that the talent acquisition process is 'second to none,' as they present only suitable candidates and streamline the assessment process. Moreover, responsiveness was emphasized as a key strength, with timely communications described as 'like clockwork.' Overall, the sentiment regarding their project management is overwhelmingly positive.

Staff Augmentation for Digital Agency

5.0 Mar 20, 2023

Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process.

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Sourcefit

5.0 4 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit provides a range of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services, with an emphasis on comprehensive call center management from recruitment to daily operations. Reviews commend Sourcefit for their effective communication, responsive project management, and the ability to source quality candidates, though some feedback indicates a need for better notification of changes.

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Reviews mention High-quality work

Clients have consistently highlighted Sourcefit's commitment to high-quality work, noting their ability to source quality candidates and deliver effective QA testing services. A CTO from Trust Stamp remarked on their responsiveness and positive attitude, stating, 'We find SourceFit to be a good partner.' Overall, the sentiment reflects satisfaction with the quality of work and the value provided, despite minor communication challenges.

QA Services for Biometrics Solutions Firm

5.0 Jan 10, 2024

This is an ongoing project that we do not intend to end. We find SourceFit to be a good partner to provide headcount for these types of services. They are able to source quality candidates for us to choose from and deal with HR needs (both positive and negative) effectively.

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Reviews mention Understands the needs of their clients

The feedback from clients regarding Sourcefit highlights their exceptional understanding of client needs. For instance, a Director from Offshorly Ltd praised Sourcefit for being extremely responsive and possessing a deep understanding of their business requirements, which facilitated a highly beneficial partnership over eight years. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending Sourcefit for their ability to deliver tailored solutions effectively.

HR Support & Staff Augmentation for Digital Agency

5.0 Feb 8, 2024

They are very responsive and helpful to our requirements throughout. Extremely friendly, they had a deep understanding of our business requirements and operated a well-established process to meet our objectives. I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service.

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Penbrothers

5.0 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% Back Office Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Penbrothers provides services as a talent partner, offering recruitment, HR management, and acting as an employer of record in the Philippines. The reviews highlight strong communication, alignment in company values, and significant ROI improvement. Clients appreciate their ability to source and build high-performance teams efficiently, while maintaining consistent project management and value alignment.

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX provides comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. The reviews consistently highlight the company’s strengths in saving time and money, delivering high-quality service, and having a problem-solving attitude. However, a recurring suggestion is to improve their pricing structure.

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Reviews mention Great team

Clients consistently highlight Fusion CX as a 'great team' with excellent quality of work and effective lead generation capabilities. One client noted their strengths lie in the 'people and their effort,' emphasizing their satisfaction by stating, 'They are perfect.' Overall, the sentiment reflects a strong appreciation for the team's performance and a lack of areas for improvement.

Lead Generation for IT Company

5.0 Dec 22, 2017

Their strengths are their people and their effort. The team is perfect. There is nothing they need to improve.

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Reviews mention Exceeds expectations

Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.

Call Center Services for Hospitality Company

4.5 Jun 6, 2022

One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.

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Reviews mention Unique expertise

Clients have expressed a strong sentiment regarding Fusion CX's unique expertise, particularly highlighting their extensive range of services including customer service, telesales, and technical support. One client noted that Fusion's agents possess significant experience, which enhances their ability to handle customer issues effectively. Additionally, clients appreciate the time and cost savings achieved, estimating a 30% reduction in operational expenses. Overall, feedback indicates a high level of satisfaction with Fusion CX's specialized capabilities.

IT Services Lead Generation

5.0 Aug 18, 2017

The service provider excels in communication, networking, and problem-solving skills. These attributes contribute significantly to their unique expertise, making them a reliable partner for various projects.

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Reviews mention Exceptional performance

Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.

Lead Generation for IT Company

5.0 Dec 22, 2017

The quality of work is excellent. Their strengths are their people and their effort.

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews consistently highlight Welsend's professionalism, superior project management, and seamless coordination. Clients appreciate their responsiveness, execution quality, and ability to meet aggressive targets, reflecting Welsend's value-driven and client-focused approach.

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Reviews mention Unique expertise

Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities.

Customer Service Team Support for Bike Share Company

5.0 Mar 3, 2022

The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management.

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Reviews mention Patient

The feedback regarding Welsend reflects a highly positive sentiment, particularly highlighting their team's patience and dedication. Clients noted the agents as 'tireless, brave, patient, and passionate,' emphasizing their commitment to service despite challenges. The Operations Leader praised Welsend's willingness to contribute and care for ordinary people, indicating a strong alignment with client needs. Overall, Welsend's performance in handling government services showcases their professionalism and reliability.

Call Center Services for Government Hotline Team

5.0 Mar 4, 2022

These are a team of lovely, tireless, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO offers extensive Contact Center Services, including Inbound and Outbound Call Center operations, designed to streamline administrative tasks and improve client engagement. Reviews highlight the company's efficiency, customer service, and the significant time and cost savings they provide. Clients commend their quick turnaround, quality work, and user-friendly services, affirming Premier BPO as a valuable partner.

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Reviews mention High-quality work

Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.

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Reviews mention Easy to work with

Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers.

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Telemarketing Services. Client reviews highlight their efficiency, adaptability, and strong customer support, emphasizing professionalism and reliable communication. The overall feedback portrays a positive experience, with clients noting improved productivity and customer satisfaction.

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Reviews mention Helpful

Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.

Calling System Services for Large Media Company

4.5 Aug 11, 2017

They have helped to make us more productive. They are dependable and efficient.

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Reviews mention Unique expertise

Clients have praised Magellan Solutions Outsourcing Inc for their unique expertise in lead generation and customer support. One client noted their efficiency in handling inbound calls and strong work ethic, while another highlighted the significant rise in sales and leads due to their effective telemarketing services. Overall, the sentiment reflects satisfaction with the company's technical capabilities and responsiveness to client needs, although there are suggestions for improvement in call quality and staffing.

Telemarketing for IT Firm

4.0 Aug 12, 2017

The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process. Additionally, the metrics are trending upwards and the Magellan team responds quickly to changes. Their systems and leadership are strengths. They also are strong with data management.

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Reviews mention Accommodating

Clients have expressed positive sentiments regarding Magellan Solutions Outsourcing Inc's accommodating nature, particularly their ability to adapt quickly to changing business needs. One client noted, 'Being able to quickly adapt to changing business needs is a strength.' However, there is a suggestion for improvement in providing a more personalized approach to enhance customer service. Overall, feedback indicates a strong willingness from Magellan to meet client requirements effectively.

Claims Processing for Enterprise Consumer Products Firm

4.0 Aug 12, 2017

Being able to quickly adapt to changing business needs is a strength.

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Reviews mention Efficient

Clients consistently highlight Magellan Solutions Outsourcing Inc's efficiency, noting their ability to enhance productivity and save time. One client stated they 'avoid 75% of errors' and described the service as 'very efficient,' while another emphasized their 'quick to respond and efficient' customer service. Overall, the sentiment regarding efficiency is highly positive, with clients affirming significant improvements in their operational processes.

Transportation Company Claims Processing

5.0 Aug 12, 2017

The service provider's strengths include being very efficient. This has resulted in significant cost savings for our company.

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Calling System Services for Large Media Company

4.5 Aug 11, 2017

The service provider is noted for being dependable and efficient. This has contributed to increased productivity for our company.

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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC offers a broad range of IT services, including managed IT services, remote tech support, cybersecurity, data backup, website design, SEO, and digital marketing. The reviews indicate highly positive feedback, highlighting the company's passionate, knowledgeable, and responsive team. Clients appreciate the fast execution, comprehensive solutions, and substantial ROI from their engagements with MainSource 365 Tech LLC.

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Canada (1)

United States (3)

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Reviews mention Patient

Clients have consistently praised MainSource 365 Tech LLC for their patience and thoroughness. One client highlighted that the team was 'really knowledgeable and patient' while assisting with tech support and marketing services. They appreciated the clear communication through regular status reports, which kept the process manageable. Overall, the sentiment reflects a strong satisfaction with the team's patient approach and their ability to cater to the client's evolving needs.

Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

They’ve been great. Everyone I’ve spoken to has been really knowledgeable and patient. I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for.

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Reviews mention Proactive

Clients have consistently praised MainSource 365 Tech LLC for their proactive approach to IT services. One client noted their impressive ability to 'drop everything and fix issues,' highlighting their dedication to supporting critical business operations. Additionally, the promptness in addressing requests, regardless of time differences, further emphasizes their proactive stance. Overall, the sentiment reflects strong satisfaction with their efficient and responsive service.

IT Services for Retail Lumber and Construction Service

4.5 Sep 30, 2019

They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.

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Reviews mention Passionate about their work

Clients consistently express admiration for MainSource 365 Tech LLC's passion for their work. One client noted the team's 'engaging and caring' nature, highlighting their commitment to understanding client needs. Another mentioned their 'relentless, passionate, knowledgeable' approach, which significantly increased sales during challenging times. Overall, the sentiment reflects a deep appreciation for the team's dedication, with clients feeling they receive not only technical expertise but also genuine support and guidance.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Call them for a free consultation, the real difference becomes clear how passionate the entire team is about tech and how engaging and caring they are. We highly recommend mainsource365.com. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.

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Business Management for E-Commerce Firm

5.0 Nov 6, 2020

Relentless, passionate, knowledgeable. No, they are top-notch, they continue to teach me every step of the way.

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Staffwiz LLC

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

20% IT Staff Augmentation +3 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Staffwiz LLC specializes in providing outsourced customer service solutions, particularly in hiring remote customer service agents. The reviews emphasize the company's exceptional hiring approach and effective project management, which resulted in significant improvements in key performance metrics. Staffwiz is praised for its seamless onboarding process and the professionalism of its team members, making them a reliable partner for enhancing customer service operations.

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack provides offshore Executive Assistants and Virtual Assistants to support administrative tasks and manage client projects. Reviews highlight the company's responsive communication, high-quality candidates, and cost-effective services. Clients have commended hammerjack for their professionalism, effective project management, and seamless integration with client systems, leading to successful outcomes and maintained client satisfaction.

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Reviews mention Professional

The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.

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Reviews mention Timely

Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.

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Reviews mention High-quality work

Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. provides Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Overall feedback is mixed; some clients praise their professionalism, responsiveness, and effective communication, while others express concerns about financial ethics and deposit refunds. Their services have been effective in delivering helpdesk support and live chat solutions, enhancing client satisfaction and operational efficiency.

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Reviews mention Accessible

Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.

Live Chat Support for Newspaper Company

5.0 Jun 1, 2021

Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.

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Reviews mention Understands the needs of their clients

Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.

Helpdesk Services for AI Company

5.0 Apr 26, 2022

Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.

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Reviews mention Professional

Concert 8 Solutions Inc. is noted for their high level of professionalism and responsiveness. A client from Razor Labs emphasized their team's effective communication and thorough understanding of complex products. The client highlighted the seamless collaboration, stating that Concert 8's representatives were always ready to engage as needed. Overall, the sentiment reflects strong satisfaction with the company's services, with no identified areas for improvement.

Helpdesk Services for AI Company

5.0 Apr 26, 2022

The professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with. We were truly very impressed with them and they delivered perfectly.

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Reviews mention Helpful

Concert 8 Solutions Inc. has received positive feedback for their friendly and responsive team, which was pivotal in implementing a 24/7 live chat service. Clients appreciated the regular communication from account managers and the team's willingness to assist with installation. Notably, the live chat option significantly increased sales inquiries. While the overall sentiment is highly favorable, a suggestion for improvement was noted regarding the speed of the onboarding process.

Live Chat Support for Newspaper Company

5.0 Jun 1, 2021

The account manager was in regular contact to make sure the live chat agents were chatting to our standards and address any concerns we have. Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Mandaluyong, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

Large IT strategy consulting company ConnectOS, is headquartered in Mandaluyong, Philippines and Melbourne, Australia. Their services include IT strategy consulting and IT managed services.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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Intelassist

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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LaQuest Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Services provided

16% Call Center Services

24% Sales Outsourcing

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% CRM Consulting and SI

10% IT Strategy Consulting

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Taguig, Philippines

Services provided

10% Call Center Services

10% AI Development

10% Application Testing +7 services

10% Blockchain

10% Branding

10% Custom Software Development

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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SuperStaff.com

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

Located in Makati, Philippines and Medellín, Colombia, SuperStaff.com is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing.
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Yugorithm

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Social Media Marketing

Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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Ontime Staffing Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Makati, Philippines

Services provided

20% Corporate Training & Coaching

20% Direct Marketing

20% HR Consulting +2 services

20% Marketing Strategy

20% Sales Outsourcing

Ontime Staffing Solutions Inc., a Direct Marketing company, provides Direct Marketing and Marketing Strategy. The firm is located in Makati, Philippines.
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MicroSourcing

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

25% Transcription +3 services

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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Global Innov8ion Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

100% Call Center Services

Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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Startek

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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BCS Technology International Pty Ltd

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

20% IT Managed Services

15% Custom Software Development +7 services

10% Application Testing

10% BI & Big Data Consulting & SI

10% Blockchain

10% Cloud Consulting & SI

10% Web Design

5% Back Office Outsourcing

5% IT Staff Augmentation

Our team consists of over 450 skilled resources, a combination of business-oriented professionals and technical gurus who understand technology today and where it is heading. BCS Technology has a
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Big Outsource

5.0 22 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Big Outsource offers a comprehensive range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their exemplary project management, responsiveness, and ability to significantly improve customer satisfaction and response times. Clients commend their seamless integration with in-house teams and professional handling of customer inquiries and technical support.

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Australia (1)

Canada (1)

Iran (1)

United States (10)

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Reviews mention Transparent

Clients have consistently praised Big Outsource for their transparency and proactive communication throughout projects. One senior manager highlighted their 'outstanding project management' and appreciated the timely delivery of services, emphasizing that Big Outsource's 'proactive communication and transparency are particularly appreciated.' This feedback reflects a strong overall sentiment regarding the company's commitment to keeping clients informed and engaged, contributing positively to project outcomes.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.

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Reviews mention Great project management

The overall sentiment regarding Big Outsource's project management is extremely positive. Clients consistently highlighted their timely delivery and responsiveness to evolving needs. For instance, one client noted their 'exceptional project management skills,' emphasizing quick adaptation and seamless communication. Another remarked on their 'outstanding project management,' appreciating the proactive approach to meeting urgent requirements. Overall, Big Outsource is recognized for its commitment to excellence and efficient management of projects.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively.

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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.

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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.

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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.

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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

Big Outsource's project management was commendable and they respond timely to our need.

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Reviews mention Innovative

Clients have praised Big Outsource for their innovative solutions tailored to specific business needs. One client highlighted their commitment to quality and noted that the services provided were not only effective but also innovative, enhancing operational efficiency and visual appeal. Overall, the sentiment surrounding Big Outsource's innovative approach is highly positive, demonstrating their capability to deliver unique and effective solutions.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.

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The Remote Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Clark Special Economic Zone, Philippines

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% Sales Outsourcing

10% Content Writing Services

The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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Telestar Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

35% Call Center Services

35% Sales Outsourcing

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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Get closer to kicking off your next project today

Build My Project Brief

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Boldr.

2 Fusion CX

3 Helpware

4 Welsend

5 Outsourced

6 Sourcefit

7 Penbrothers

8 Premier BPO

9 Magellan Solutions Outsourcing Inc

10 MainSource 365 Tech LLC

11 Staffwiz LLC

12 hammerjack

13 Concert 8 Solutions Inc.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Center Companies & Voice Services for Healthcare Providers in Manila

Boldr.

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Ability to deliver

35.9/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.5/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Ability to deliver

34.4/40.0

14.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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Helpware

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Ability to deliver

37.5/40.0

17.8/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Welsend

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Ability to deliver

35.1/40.0

16.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Call Center Services

70% Other

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Outsourced

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

36.8/40.0

17.6/20 Reviews

9.5/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Sourcefit

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

28.7/40.0

17.8/20 Reviews

2.3/10 Clients & Experience

8.7/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

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Penbrothers

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Ability to deliver

31.8/40.0

16.4/20 Reviews

7.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Premier BPO

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Ability to deliver

22/40.0

13/20 Reviews

2.1/10 Clients & Experience

6.9/10 Market Presence

Service focus

14% Call Center Services

10% Sales Outsourcing

76% Other

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Magellan Solutions Outsourcing Inc

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Ability to deliver

20.5/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

20% Call Center Services

20% Sales Outsourcing

60% Other

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MainSource 365 Tech LLC

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Ability to deliver

24.3/40.0

15.8/20 Reviews

3.4/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Staffwiz LLC

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Ability to deliver

21.8/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.4/10 Market Presence

Service focus

15% Call Center Services

15% Sales Outsourcing

70% Other

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hammerjack

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Ability to deliver

26.5/40.0

16.4/20 Reviews

4.5/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Concert 8 Solutions Inc.

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Ability to deliver

19.3/40.0

11.8/20 Reviews

2.4/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

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Centro

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Ability to deliver

10.5/40.0

0/20 Reviews

4.8/10 Clients & Experience

5.7/10 Market Presence

Service focus

15% Call Center Services

10% Sales Outsourcing

75% Other

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ConnectOS

Undisclosed

< $25 / hr

1,000 - 9,999

Mandaluyong, Philippines

Ability to deliver

9.1/40.0

0/20 Reviews

1.5/10 Clients & Experience

7.7/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

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VXI Global Solutions Inc.

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Ability to deliver

8.6/40.0

0/20 Reviews

3/10 Clients & Experience

5.6/10 Market Presence

Service focus

25% Call Center Services

75% Other

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One Contact Center

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Call Center Services

10% Sales Outsourcing

60% Other

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Intelassist

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Call Center Services

60% Other

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LaQuest Inc

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Ability to deliver

7.3/40.0

0/20 Reviews

2.4/10 Clients & Experience

4.9/10 Market Presence

Service focus

16% Call Center Services

24% Sales Outsourcing

60% Other

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Everise

$250,000+

Undisclosed

10,000+

Taguig, Philippines

Ability to deliver

9.3/40.0

0/20 Reviews

1.2/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Call Center Services

90% Other

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SuperStaff.com

$10,000+

$50 - $99 / hr

250 - 999

Makati, Philippines

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Yugorithm

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Ability to deliver

5.4/40.0

0/20 Reviews

1.4/10 Clients & Experience

4/10 Market Presence

Service focus

35% Call Center Services

65% Other

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Ontime Staffing Solutions Inc.

Undisclosed

Undisclosed

10 - 49

Makati, Philippines

Ability to deliver

6.3/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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MicroSourcing

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Global Innov8ion Inc

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

View Profile Visit Website
Startek

$1,000+

< $25 / hr

10,000+

Pasig, Philippines

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

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BCS Technology International Pty Ltd

$5,000+

$100 - $149 / hr

250 - 999

Makati, Philippines

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
24/7 SECRETARY

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Call Center Services

20% Other

View Profile Visit Website

Latest Call Centers Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

October 24, 2023

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center, Budget Template

Guide to Call Center Outsourcing

November 14, 2022

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing

How To Hire a Call Center in 4 Steps

November 10, 2022

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

Similar Categories

Related Services

Medical Human Resources
Medical Consulting
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Specialties

Sales Outsourcing
Outbound
Answering Services
Order Processing
Inbound Appointment Setting
Virtual Receptionist
Appointment Setting
Third Party Verification
Telemarketing

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