Leaders Matrix

Top Philippines Customer Care Services - Leaders Matrix

LAST UPDATED Sep 22, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Unity Communications
  3. 3 Flatworld Solutions
  4. 4 Open Access BPO
  5. 5 Enshored
  6. 6 TDCX
  7. 7 Concert 8 Solutions Inc.
  8. 8 IdeasUnlimited
  9. 9 Aidey
  10. 10 Fusion BPO Services
  11. 11 Conectys
  12. 12 Pac Biz
  13. 13 Staff Outsourcing Solutions
  14. 14 Hit Rate Solutions
  15. 15 Infinit-O Global

Top 15 Customer Care Companies in the Philippines

Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Taguig, Philippines
Ability to deliver
20
8.7
8.5
Reviews
Clients & experience
Market presence
Service Focus
50%
40
50% Other
Voice Services
Customer support/experience

Unity Communications

Your BPO partner in the Americas and Philippines

$1,000+
< $25 / hr
250 - 999
Taguig, Philippines
Ability to deliver
19
8.5
8.5
Reviews
Clients & experience
Market presence
Service Focus
40%
30
60% Other
Voice Services
Customer support/experience

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Davao City, Philippines
Ability to deliver
16.6
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
20
50% Other
Voice Services
Customer support/experience

Open Access BPO

We SpeaK Your Language

$1,000+
< $25 / hr
1,000 - 9,999
Makati, Philippines
Ability to deliver
16.2
7.2
8.5
Reviews
Clients & experience
Market presence
Service Focus
40%
100
60% Other
Voice Services
Customer support/experience

Enshored

Powerful outsourcing for disruptive start-ups.

$1,000+
< $25 / hr
1,000 - 9,999
Pasig, Philippines
Ability to deliver
15.8
7.2
8.1
Reviews
Clients & experience
Market presence
Service Focus
30%
60
70% Other
Voice Services
Customer support/experience

TDCX

Award-Winning Digital Economy Enabler

$100,000+
Undisclosed
10,000+
Pasig, Philippines
Ability to deliver
17.4
5
7.8
Reviews
Clients & experience
Market presence
Service Focus
45%
50
55% Other
Voice Services
Customer support/experience

Concert 8 Solutions Inc.

Business Process Outsourcing for the New Economy

Undisclosed
Undisclosed
50 - 249
Makati, Philippines
Ability to deliver
16.4
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
50%
60
50% Other
Voice Services
Customer support/experience

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
General Santos City, Philippines
Ability to deliver
16.3
6.6
8.4
Reviews
Clients & experience
Market presence
Service Focus
60%
40
40% Other
Voice Services
Customer support/experience

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
16.2
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
60%
50
40% Other
Voice Services
Customer support/experience

Fusion BPO Services

Multilingual Inbound & Outbound Call Center.

$5,000+
< $25 / hr
10,000+
Pasig, Philippines
Ability to deliver
14.3
5
8.3
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

Conectys

Exceptional in Every Interaction

$250,000+
< $25 / hr
1,000 - 9,999
Davao City, Philippines
Ability to deliver
14.8
5
7.6
Reviews
Clients & experience
Market presence
Service Focus
40%
80
60% Other
Voice Services
Customer support/experience

Pac Biz

Premium 24/7 Support to Grow your Business

$1,000+
< $25 / hr
50 - 249
Dumaguete, Philippines
Ability to deliver
15.6
5.6
7.6
Reviews
Clients & experience
Market presence
Service Focus
75%
30
25% Other
Voice Services
Customer support/experience

Staff Outsourcing Solutions

A leading global BPO company

$1,000+
< $25 / hr
50 - 249
Cebu City, Philippines
Ability to deliver
16.5
5
7.8
Reviews
Clients & experience
Market presence
Service Focus
50%
25
50% Other
Voice Services
Customer support/experience

Hit Rate Solutions

Philippines Based Outbound Call Center

$1,000+
< $25 / hr
50 - 249
Bacolod, Philippines
Ability to deliver
15.1
6.2
8.5
Reviews
Clients & experience
Market presence
Service Focus
75%
20
25% Other
Voice Services
Customer support/experience

Infinit-O Global

Endless Opportunities

$1,000+
Undisclosed
250 - 999
Makati, Philippines
Ability to deliver
13.4
5
9
Reviews
Clients & experience
Market presence
Service Focus
25%
55
75% Other
Voice Services
Customer support/experience

Contenders Breakdown

NICE inContact

The cloud contact center software leader.

$1,000+
< $25 / hr
1,000 - 9,999
Taguig, Philippines
Ability to deliver
12.2
5.2
9.5
Service Focus
100%
20%
Voice Services
Customer support/experience

Tru29 Solutions Inc.

True Outsourcing Partnership

$1,000+
< $25 / hr
50 - 249
Pasig, Philippines
Ability to deliver
16.5
5
7.1
Service Focus
65%
20%
35% Other
Voice Services
Customer support/experience

OptimumSource

KPO, ITO, BPO

$1,000+
< $25 / hr
50 - 249
Pasig, Philippines
Ability to deliver
12.6
6.9
7.9
Service Focus
50%
25%
50% Other
Voice Services
Customer support/experience

Magellan Solutions Outsourcing Inc

See The Future Your Way

$10,000+
< $25 / hr
250 - 999
Mandaluyong, Philippines
Ability to deliver
14.5
5
8.6
Service Focus
55%
10%
45% Other
Voice Services
Customer support/experience

Lambent Consulting

Lambent Consulting

$1,000+
< $25 / hr
10 - 49
Dumaguete, Philippines
Ability to deliver
17.7
6
7.4
Service Focus
20%
30%
80% Other
Voice Services
Customer support/experience

Premier BPO

OUR FRONT OFFICE IS YOUR BACK OFFICE

$1,000+
< $25 / hr
250 - 999
Quezon City, Philippines
Ability to deliver
13
5
7.7
Service Focus
40%
20%
60% Other
Voice Services
Customer support/experience

Swivot BPO

Professional, Flexible, Communicative

$10,000+
< $25 / hr
10 - 49
Mandaluyong, Philippines
Ability to deliver
16.3
6
7.3
Service Focus
40%
20%
60% Other
Voice Services
Customer support/experience

hammerjack

Dedicated remote workforce and outsourcing experts

Undisclosed
Undisclosed
50 - 249
Makati, Philippines
Ability to deliver
16.8
6
7.7
Service Focus
10%
15%
90% Other
Voice Services
Customer support/experience

Dynamic Business Outsourcing Solutions

Our Business is Growing your Business

$1,000+
< $25 / hr
50 - 249
Quezon City, Philippines
Ability to deliver
13
5.7
8.1
Service Focus
30%
20%
70% Other
Voice Services
Customer support/experience

Main Source 365 Tech LLC

Making IT Easy for Complete Peace of Mind

$1,000+
$100 - $149 / hr
2 - 9
Pasig, Philippines
Ability to deliver
16.4
5
7.3
Service Focus
10%
20%
90% Other
Voice Services
Customer support/experience

Transcom

A Global Customer Experience Specialist.

$1,000+
< $25 / hr
10,000+
Bacolod, Philippines
Ability to deliver
6.6
9.1
Service Focus
100%
20%
Voice Services
Customer support/experience

Kudo Support, Inc.

24/7 Business Support

Undisclosed
Undisclosed
50 - 249
Lapu-Lapu City, Philippines
Ability to deliver
6
7.6
Service Focus
50%
25%
50% Other
Voice Services
Customer support/experience

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
Makati, Philippines
Ability to deliver
9.1
Service Focus
25%
25%
75% Other
Voice Services
Customer support/experience

Collective Solutions

Ready, Set, Grow

$1,000+
< $25 / hr
250 - 999
Quezon City, Philippines
Ability to deliver
5
8
Service Focus
50%
10%
50% Other
Voice Services
Customer support/experience

Startek

Customer Engagement Matters!

$1,000+
< $25 / hr
10,000+
Pasig, Philippines
Ability to deliver
6.4
Service Focus
100%
20%
Voice Services
Customer support/experience