# Top Customer Support Services in the Philippines Highly reviewed Customer Support companies in Philippines include Unity Communications, Connext, Remote CoWorker, Select VoiceCom, Outsourced, OBI Services, Helpware CX, ContactPoint 360, Booth, Enshored. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Customer Support Services in the Philippines Ratings Updated: Jul 22, 2026 ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a customer service BPO that excels in customer support outsourcing and call center solutions. Across multiple reviews, clients commend their professionalism, reliability, and dedication, with over 85% highlighting their effective project management and responsive communication. The company is noted for its strong cultural fit and ability to improve KPIs such as customer satisfaction and response times. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 10 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Breastfeeding Product Brand 5.0/5 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. - 9 of 10 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) #### Experience in 10 industries Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Medical Experience Unity Communications has received positive feedback for their expertise in supporting revenue cycle management within the Medical industry. Clients appreciate their organized approach, strong communication, and ability to maintain collections without a drop in performance despite workforce changes. The team is noted for their professionalism and responsiveness, resulting in high client satisfaction. Their proactive solutions to operational challenges also demonstrate a commitment to continuous improvement and impactful collaboration. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 13% of employees work in Taguig office Taguig, Philippines Fort Legend Tower 201 - 250 employees 480-550-8700 [See All Locations (6)](https://clutch.co/profile/unity-communications#location) --- ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Transparent Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication. - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow. [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a Customer Service Outsourcing company specializing in providing virtual assistants and administrative support across various industries. Their reviews indicate a strong emphasis on improving operational efficiency, customer support, and administrative tasks, with 100% of feedback being positive. Clients consistently praise their proactive communication, responsiveness, and ability to align with company values, demonstrating effective project management and timely task completion. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities. - 16 of 17 reviews are 5 stars - 1 new review for Customer Service Outsourcing services - Less than $10,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 24 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Transportation Company 5.0/5 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. - 18 of 24 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-customer-support) #### 3 reviews mention Customer Service Outsourcing Back Office & Customer Service Outsourcing for Law Firm 5.0/5 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. - 2 of 3 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs. [Visit Website](https://outsourced.co/) #### Great project management Clients have expressed high satisfaction with Outsourced's project management, noting their 'excellent project management and account management.' The talent acquisition process is highlighted as exceptional, with clients appreciating the thorough vetting of candidates and the efficient assessment process. Additionally, feedback emphasizes their responsiveness and timely communication, reinforcing the overall positive sentiment towards their project management capabilities. - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) #### Reviewed 1 time in the past 6 months In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors. [Visit Website](https://obi.services/) #### Trustworthy Clients express a strong sense of trust in OBI Services, highlighting their punctuality, responsiveness, and attention to detail. One CEO noted, "They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything." Overall, feedback indicates a high level of satisfaction with the company's reliability and commitment to delivering quality work, reinforcing their reputation as a trustworthy partner. - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): The attention to detail and accuracy really stood out. They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) #### 3 reviews mention Customer Service Outsourcing Back-Office Mgmt & Customer Service for Financial Nonprofit 5.0/5 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values. [Visit Website](https://helpware.com/cx/services/customer-support?utm_source=clutch.co&utm_medium=referral&utm_campaign=customer-support-ph) #### Timely Overall sentiment regarding Helpware's timeliness is highly positive. Clients consistently noted that Helpware delivered projects on time and exceeded expectations. For instance, one client mentioned Helpware met and exceeded quality and timeliness targets weekly, while another emphasized their near-seamless project management and timely responses. Additionally, feedback highlighted the quick turnaround for schedule changes and the proactive communication from Helpware's leadership team, contributing to a reliable and efficient partnership. - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): The turnaround time to make changes is impressive. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): They help us reach our business goals. Every single project that we've given them they've completed on time and without critical errors. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) #### Reviewed 1 time in the past 6 months In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Clients consistently praised ContactPoint 360 for its proactive approach to project management. One client noted their organized and proactive management style, highlighting timely deliverables and quick responses to changing requirements. Another client echoed this sentiment, commending their proactive updates and adaptability when needed. Overall, the feedback reflects a strong positive sentiment regarding the company's proactive engagement, contributing to improved customer satisfaction and operational efficiency. - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) #### 5 reviews mention Customer Service Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Customer Service Outsourcing reviews are 5 stars - 5 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth is a Customer Service Outsourcing company specializing in Customer Care Outsourcing, providing remote customer support solutions for businesses. The reviews reveal a 100% positive sentiment, highlighting their professionalism, efficient project management, and ability to maintain high customer satisfaction scores. Approximately 75% of reviewers mentioned their timely responses and seamless integration into existing teams, emphasizing their value in enhancing customer support services. [Visit Website](https://hirebooth.com/) #### Great project management Clients have expressed strong satisfaction with Booth & Partners' project management capabilities. One client highlighted their efficient communication and timely delivery, noting that tasks which would typically take months were completed in days. They praised the team's responsiveness, stating that they often received replies within seconds or the same day. Overall, the sentiment reflects confidence in Booth & Partners’ ability to manage projects effectively, exceeding client expectations. - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has performed well in terms of project management. They deliver on time and within budget and communicate well with us. We primarily communicate through Microsoft Teams, and she replies within seconds. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for EduTech Company 5.0/5 — An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. - 2 of 4 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### Experience in 8 industries Booth & Partners has demonstrated expertise across diverse industries, including technology, retail, real estate, education, insurance, and advertising. They are praised for their cultural alignment, responsiveness, and commitment to client satisfaction. Positive feedback highlights their ability to facilitate cost-effective talent acquisition and operational support. Notably, in sectors like education and technology, they efficiently scaled teams while maintaining quality service. Overall, their impact is notably beneficial for companies seeking to enhance capacity and operational efficiency. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry, highlighting their expertise in digital media buying and social media management. Clients appreciate their professional approach, efficiency in project delivery, and ability to enhance campaign outcomes. The company’s recruitment capabilities and cultural fit are also noted as strengths. Overall, their commitment to client success and effective communication positions them as a solid choice for businesses seeking reliable advertising services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### Very responsive Booth is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Patient Clients have consistently praised Enshored for their patient approach to customer service. One executive noted that their team is 'patient with our customers' and commended their well-mannered responses, which positively resonate with users. Overall, the sentiment reflects a strong appreciation for Enshored's commitment to maintaining excellent service, even in challenging circumstances, enhancing the perception of their reliability and adaptability. - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### 2 reviews mention Customer Service Outsourcing Back-Office Outsourcing for Rental Property Management Co 4.5/5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/243904) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 90% of employees work in Pasig office Pasig, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees 286318857 Pasig, Philippines 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees +63 02 8876 1973 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-customer-support) #### Professional Clients consistently commend Hit Rate Solutions for their professionalism and effective communication. One client noted their impressive attention to detail and timely delivery, while another highlighted their hardworking team member, Mary. An independent consultant praised the company's ability to conduct research professionally, noting their exceptionality among offshore companies. Overall, the sentiment reflects high satisfaction with Hit Rate Solutions' professionalism and commitment to meeting client needs, with no significant areas for improvement identified. - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): They were very professional. There’s a lot of bad information about dealing with offshore companies, but they were an exception. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Mary is hardworking. I like that she is focused on her job. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) #### 3 reviews mention Customer Service Outsourcing Sales Outreach for Food Safety Consulting Co 5.0/5 — Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/254632) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated significant expertise in the Healthcare industry, particularly in mental health services, by efficiently managing call responses and client intake processes. Clients appreciate their reliability, quick communication, and ability to reduce administrative workload. The positive feedback highlights their adaptability to specific needs, showcasing their strength in enhancing operational efficiency for healthcare providers. Overall sentiment is highly favorable, indicating they are a strong fit for businesses seeking support in client engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Care Outsourcing. Reviewers commend their excellent support, cost-effective services, and cultural alignment, resulting in improved response rates and a 90% average customer satisfaction score. Approximately 70% of feedback highlights their responsiveness and project management abilities. Opportunities for improvement include expanding their team and fostering independent management. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Customized support Clients express high satisfaction with six eleven global services' customized support, noting their responsiveness and commitment. One client highlighted their effective communication and personalized assistance in staffing and operational setup. The HR head from View Qwest particularly praised their ability to adapt services to meet specific needs, stating, 'they can help you customize everything to meet your needs.' Overall, the sentiment reflects a strong appreciation for the tailored support provided throughout their long-term collaboration. #### 3 reviews mention Customer Service Outsourcing Customer & Ticket Support Services for Beauty Tech Company 5.0/5 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  - 1 of 3 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) #### Very responsive six eleven global services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### 1 review mentions Customer Service Outsourcing Customer Service & Sales for Property Investment Platform 5.0/5 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/smiles-demand/413993) #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 87% of employees work in Sibulan office Sibulan, Philippines Prurok 5, Magatas Road 1001 - 2000 employees 1-833-487-6453 [See All Locations (2)](https://clutch.co/profile/smiles-demand#location) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.5 out of 5 star rating (3 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a Customer Support Outsourcing and Customer Service BPO company known for providing multilingual remote customer care solutions. Feedback indicates a 100% success rate in project goals, such as timely onboarding and communication. Clients appreciate their global delivery capabilities and flexibility in scaling. However, they suggest improvement in role backfilling for continuous operations. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Conectys has received positive feedback regarding their proactive approach to communication and project management. Clients appreciate the frequent updates and structured reviews, which include weekly and monthly meetings to discuss progress and metrics. One client highlighted their 'proactive communication and consistent performance' as particularly impressive. Overall, the sentiment reflects confidence in Conectys's ability to engage proactively with clients, contributing positively to project outcomes. #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) #### 32% of employees work in Davao City office Davao City, Philippines Corner of Quirino Ave and Jacinto Ext. Street 1001 - 2000 employees +63822855555 [See All Locations (8)](https://clutch.co/profile/conectys#location) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing. [Visit Website](https://splacebpo.com/) #### 2 reviews mention Customer Service Outsourcing Customer Service & Sales Outsourcing for Water Filtration Co 5.0/5 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - 2 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### Experience in 4 industries SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) ##### Education Experience SPLACE BPO has received positive feedback from clients in the Education industry, highlighting their effective project management and responsive support. Clients noted their ability to quickly adapt, provide innovative solutions, and maintain strong communication. The team's culture and engagement have also been praised, fostering a collaborative environment. Overall, SPLACE BPO demonstrates expertise in administrative support and customer service for educational organizations, making them a strong candidate for similar projects. - 2 reviews for education industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Online Education Company (4.5/5, Dec 18, 2024): SPLACE BPO provides customer support services for an online education company. The team manages incoming chats and tickets from school districts seeking to implement the client's solutions. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338422) - BPO Services for Educational Consulting & Research Firm (5.0/5, Feb 11, 2025): An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) ##### Automotive Experience SPLACE BPO has demonstrated expertise in the Automotive industry by effectively providing full-time agents for automotive service mystery shopping. Clients appreciate their responsive management, timely delivery, and efficient agent training processes. The positive feedback highlights SPLACE BPO's ability to meet deadlines and manage teams effectively, making them a strong fit for businesses seeking reliable support in gathering critical service pricing information. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Automotive Company (5.0/5, Dec 20, 2024): SPLACE BPO provides ongoing call center services for an automotive company. The team receives inbound calls, gathers specific service pricing, and enters information into the client's online system. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338999) ##### Business services Experience SPLACE BPO has demonstrated significant expertise in managing sales-related tasks for business services clients, resulting in a remarkable 75% increase in sales for one client. Their strengths include effective communication, timely project delivery, and the ability to scale operations. While they occasionally faced challenges with rapid growth, their overall performance has garnered positive feedback, suggesting they are a strong candidate for businesses seeking reliable and impactful BPO solutions. - 1 review for business services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales Call Outsourcing Services for Business Services Co (5.0/5, Dec 17, 2024): SPLACE BPO provided sales call outsourcing services for a business services company. The team managed sales calls, created scripts and messaging for the outreach, and used the client's list of prospects. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338235) ##### Home Services Experience SPLACE BPO has demonstrated significant expertise in the Home Services industry, particularly in customer service and technical support for home water filtration systems. Clients appreciate their efficiency and responsiveness, noting the seamless integration of their team into existing operations. With a focus on growth and skilled manpower, SPLACE BPO has proven to deliver timely results and maintain strong communication, making them a reliable partner for businesses seeking to enhance their service offerings. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Water Filtration Co (5.0/5, Dec 17, 2024): SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its high-performing teams, effective engagement, and fostering a culture of transparency and improvement. With no notable areas for improvement mentioned, TDCX's client satisfaction is remarkably high. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Easy to work with Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth. - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) #### 1 review mentions Customer Service Outsourcing Customer Service, Security & Risk Assessment for Fintech Co 5.0/5 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 5% of employees work in Pasig office Pasig, Philippines 21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605 501 - 750 employees 63288629500 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Big Outsource has received positive feedback regarding their adaptability across multiple projects. Clients noted their seamless integration into brand communication styles, with one client highlighting their ability to 'instantly adapt' to the brand's tone. Another client praised their responsiveness to evolving needs and project management agility, stating that adjustments were 'quickly addressed and implemented.' Overall, the sentiment is highly favorable, reflecting Big Outsource's capability to align with client expectations and enhance operational efficiency. - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) #### Experience in 13 industries Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Legal Experience Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Education Experience Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed. [Visit Website](https://boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-customer-support) #### 2 reviews mention Customer Service Outsourcing Customer Service Outsourcing for GPS Pet Tracker Provider 4.5/5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### Experience in 5 industries Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr. has received positive feedback in the Other Industry sector, particularly for their expertise in building effective support teams. Clients appreciate their commitment to aligning with company values and creating a productive work environment. Notable strengths include their proactive communication and ability to meet tight deadlines, as evidenced by rapid team hiring and onboarding. Overall, Boldr. is seen as a reliable partner capable of delivering tailored solutions that enhance operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 55% of employees work in Pasig office Pasig, Philippines 5F Hanston Building, Ortigas Center 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Koronadal City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working IdeasUnlimited has received consistently positive feedback regarding their hardworking nature. Clients have noted their impressive work ethic and commitment to delivering results. One client highlighted their 'timeliness, work ethic, and ability to deliver on promises.' Another remarked on their team being 'fast, responsible, hard-working and honest,' which significantly contributed to project success. Overall, the sentiment surrounding their dedication and hard work is exceptionally favorable, with no areas for improvement identified by clients. - Outbound Call Service for Beauty Brand (5.0/5, Aug 23, 2019): From the very first day, their team showed interest and took initiative in every single case, which helped them to adapt and master their roles very quickly. They are fast, responsible, hard-working and honest. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/30725) - E-Commerce Customer Support for Apparel & Fashion Company (4.5/5, Jul 24, 2020): What did you find most impressive about this company? They are professional and hardworking. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/143894) #### Experience in 16 industries IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) ##### Wellness & Fitness Experience IdeasUnlimited has demonstrated exceptional expertise in the Wellness & Fitness industry, particularly through their bilingual call center and translation services. Clients commend their ability to effectively bridge language barriers, resulting in improved customer satisfaction and retention. Their comprehensive knowledge of fitness terminology and commitment to timely communication have established them as a reliable partner. Overall, their proactive project management and alignment with client values make them a strong candidate for businesses seeking support in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Muscle Recovery Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided bilingual call center assistance for a muscle recovery company. The team handled calls, translated papers pertaining to health and well-being, and provided language interpretation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211388) ##### Consumer Products Experience IdeasUnlimited has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer satisfaction through their customer service solutions. A client from an e-commerce company noted a remarkable increase in customer satisfaction scores from 8.5 to 9.5 after implementing their services. The provider is recognized for their professionalism, strong team composition, and cost-effective pricing, making them a strong candidate for businesses seeking impactful support in the Consumer Products sector. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - E-Commerce Customer Support for Apparel & Fashion Company (4.5/5, Jul 24, 2020): IdeasUnlimited is able to deliver outstanding service in setting up customer support that can help increase the client's experience satisfaction with a brand. They also specialize in round-the-clock service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/143894) ##### Real estate Experience IdeasUnlimited has demonstrated exceptional expertise in the real estate sector through their tailored virtual assistant services. Clients have noted significant improvements in lead generation, customer satisfaction, and overall operational efficiency. Their commitment to understanding specific client needs and delivering timely, high-quality solutions has resulted in measurable success, including increased revenue and reduced errors. Overall, their adaptability and attention to detail position them as a strong fit for businesses in the real estate industry. - 3 reviews for real estate industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance Services for Real Estate Company (5.0/5, Mar 11, 2021): IdeasUnlimited provides virtual assistance services to real estate business owner. The team handles the client's inbox, social media pages, onboarding, and content creation to free up more business time. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/94341) - Virtual Assistance for Real Estate Company (5.0/5, Jun 22, 2023): IdeasUnlimited provided virtual assistance for a real estate company. Their responsibilities included lead generation and management, appointment scheduling, customer support, and administrative services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/210854) - Virtual Assistance for Real Estate Firm (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistance to improve a real estate firm's operational efficiency. They were tasked with scheduling appointments, replying to customer queries, and conducting market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211370) ##### Human Resources Experience IdeasUnlimited demonstrates notable expertise in the Human Resources sector, with clients appreciating their adept candidate vetting and sales support capabilities. The positive sentiment reflects their responsiveness and effective project management, which fosters strong client relationships. Their proficiency in utilizing various tools and systems enhances their service delivery, making them a suitable partner for businesses seeking reliable HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Support for Career Services Agency (5.0/5, May 17, 2022): IdeasUnlimited provided sales support for a career services agency. The team was tasked with improving customer satisfaction and increasing interactions with prospective clients. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/19394) ##### Healthcare Experience IdeasUnlimited has demonstrated strong expertise in the Healthcare industry, providing exceptional customer support solutions that enhance client operations. Feedback highlights their professionalism, effective communication, and ability to deliver reliable support, significantly improving customer satisfaction. Clients appreciate their alignment with company values and the positive impact on customer interactions, ensuring a more humanized care experience. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is a suitable partner for businesses seeking to bolster their healthcare services. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Healthcare Co (5.0/5, Oct 28, 2024): IdeasUnlimited provides call center services and customer support for a healthcare company. The team responds to the client's emails using Zendesk, assists with QA tasks, and builds a knowledge base. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/326519) - Call Center Services & Sales Support for Care Co (5.0/5, Oct 31, 2024): IdeasUnlimited provides sales support for a care company. The team has assisted with phone calls, emails, and social media, assessed the client's current methods, and used various outreach strategies. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/327543) - Call Center Services for Healthcare Company (5.0/5, Apr 23, 2025): IdeasUnlimited works with a healthcare company to guide their transition to the HubSpot service hub. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/369154) ##### Financial services Experience IdeasUnlimited has garnered positive feedback within the Financial services industry, highlighted by their strong expertise in customer service and operational efficiency. Clients commend their ability to enhance response times, improve customer satisfaction, and streamline processes. The company's virtual assistants are particularly noted for their training and professionalism, contributing significantly to project success. Overall, IdeasUnlimited is recognized as a reliable partner capable of addressing complex financial tasks effectively, making them a suitable choice for businesses seeking to elevate their operational capabilities. - 8 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center & Customer Support for FinTech Company (4.5/5, Apr 7, 2022): IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) - Appointment Management Services for Insurance Brokerage (5.0/5, Jul 1, 2020): IdeasUnlimited provided appointment answering and call services. They scheduled appointments with clients and answered leads.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/126083) - Call Center Services for Retention Credit Tax Company (5.0/5, Jul 20, 2022): A retention credit tax company engaged with IdeasUnlimited for their call center services. Their tasks include appointment setting, cold calling, developing email marketing campaigns, and call analysis. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/150813) - Customer Service Outsourcing for FinTech Company (5.0/5, Jul 18, 2023): IdeasUnlimited carried out customer service outsourcing services for a fintech company. The team handled customer inquiries, resolved issues, and provided technical support across various channels. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/217320) - Call Center Services for Financial Services Company (5.0/5, Jan 29, 2024): IdeasUnlimited has provided call center services for a financial services company. The team has offered consultation and managed the client's call center services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/264748) - Business Research & Outreach Services for AI Dev Company (5.0/5, Jan 30, 2024): IdeasUnlimited has been hired by an AI development company for business research and outreach services. The client's goal is to expand their capital network and establish international partnerships. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265047) - Business Operations Services for Crowdfunding Company (5.0/5, Feb 24, 2024): IdeasUnlimited is helping a crowdfunding firm manage the operations of a business initiative. The team provides feedback to the client and helps streamline their workflow, aiming to refine their process. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/271127) - Back Office Outsourcing for Software Development Company (5.0/5, Nov 10, 2024): IdeasUnlimited provides back office outsourcing services for a software development company. The team manages the client's phone system, creates KPI reports, and reviews telemarketing calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/329737) ##### Nonprofit Experience IdeasUnlimited has demonstrated strong expertise in supporting nonprofit organizations, as evidenced by their collaboration with SpeakHer. The client praised their ability to efficiently manage customer inquiries, leading to a notable 30-point increase in customer satisfaction. The team was commended for their high-quality support and adaptability, aligning well with nonprofit values. Overall, the sentiment reflects a strong endorsement for their services, suggesting they are a suitable partner for nonprofits seeking reliable operational support. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Conference Stages Nonprofit (5.0/5, Nov 5, 2024): IdeasUnlimited provides customer service support for a conference stages nonprofit. The team handles customer inquiries via phone and email regarding customer accounts, product assistance, and technical issues. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/328467) ##### Telecommunications Experience IdeasUnlimited has demonstrated strong expertise in the Telecommunications industry, providing reliable outsourced call center services and effective lead generation strategies. Clients have praised their professionalism, ability to meet Key Performance Indicators, and consistent communication. The company's commitment to understanding client needs and enhancing operational efficiency has resulted in measurable success, making them a dependable partner for businesses seeking to improve their telecommunications capabilities. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Telecommunications Firm (5.0/5, Feb 2, 2024): IdeasUnlimited provided call center services for a telecommunications firm. The team prepared their own scripts and supplied round-the-clock assistance, ensuring continuous customer support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265971) - Lead Generation Services for IT Solutions Company (5.0/5, Nov 29, 2025): IdeasUnlimited provided lead generation services for an IT solutions company. The team conducted research, reached out to potential leads via LinkedIn and email, and followed up with phone calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/422686) ##### Legal Experience IdeasUnlimited has received positive feedback from the legal industry, particularly for their responsive after-hours call answering service, which provides crucial support during client crises. Clients, such as DISCO's CFO, commend their communication skills and promptness, highlighting the company's ability to adapt to legal terminology and ensure accurate information relay. Overall, their expertise in handling urgent legal communications positions them as a reliable partner for firms seeking enhanced client engagement and operational efficiency. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Calling Services for Legal Technology Company (5.0/5, Aug 3, 2023): IdeasUnlimited provides after-hours and incoming call-answering services for a legal technology firm. The team has created a script and is responsible for changing terminology and sending emails for updates.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/222458) ##### Pharmaceuticals Experience IdeasUnlimited demonstrates notable expertise in the Pharmaceuticals industry, as evidenced by client feedback highlighting their proficiency in bilingual support and virtual assistance. They excel in delivering translation services tailored to pharmaceutical terminology, enhancing customer service, and maintaining data accuracy. Clients report significant improvements in satisfaction and operational efficiency, with commendations for their responsive project management and deep understanding of industry needs. This positions IdeasUnlimited as a strong candidate for businesses seeking specialized support in the Pharmaceuticals sector. - 2 reviews for pharmaceuticals industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Pharmaceutical Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistant services for a pharmaceutical company. The team assisted with data management, customer service, administrative assistance, and order processing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211344) - Bilingual Call Center & Translation for Pharmaceutical Firm (5.0/5, Jun 24, 2023): A pharmaceutical company hired IdeasUnlimited to deliver bilingual call center services for their end customers. The team also provided translation services for pharmaceutical terminology and phone handling. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211441) ##### Food & Beverages Experience IdeasUnlimited has demonstrated strong expertise in the Food & Beverages industry, particularly in enhancing customer service operations. A client noted significant improvements in customer experience due to their 24/7 support, which resulted in increased customer retention. The positive sentiment reflects the company's alignment with client values, punctual project management, and effective communication, making them a suitable partner for businesses looking to innovate and improve customer engagement in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Food Innovation Company (5.0/5, Apr 11, 2023): IdeasUnlimited was hired by a food innovation company to provide customer support services. The team is responsible for providing 24/7 support and attending to customers' tickets. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194063) ##### Beauty & Cosmetics Experience IdeasUnlimited has demonstrated expertise in the Beauty & Cosmetics industry, particularly in customer support and sales services, as evidenced by positive feedback from Barry M Cosmetics. The client noted the company's superb project management and responsiveness, which contributed to enhanced customer satisfaction and increased sales. Their alignment with client values and effective communication further solidify their strengths, making them a suitable partner for businesses looking to improve customer engagement and service in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Personal Care Product Manufacturer (5.0/5, Apr 19, 2023): IdeasUnlimited provided call center services for a personal care product manufacturer. The team was responsible for handling calls related to sales and customer service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196007) ##### Retail Experience IdeasUnlimited receives positive feedback from clients in the Retail industry, noted for their effective customer support and adaptability. They excel in managing user inquiries and fostering strong customer relationships, which has led to increased sales. Clients appreciate their proactive communication and flexibility. While initial workflows were automated, efforts to enhance collaboration have improved over time. Overall, their strengths in customer service and commitment to excellence make them a suitable choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Service for Beauty Brand (5.0/5, Aug 23, 2019): IdeasUnlimited provides outbound call services for a cruelty-free beauty brand. Their team assisted with customer checkout and PR matters. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/30725) - Customer Support for E-Commerce Company (4.0/5, Sep 13, 2021): IdeasUnlimited was tasked with providing customer support by an e-commerce company. The team was primarily handling the business email and chat using Zendesk concerning order issues and product questions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/131496) ##### Other Industry Experience IdeasUnlimited has demonstrated strong expertise in the Other Industry sector, particularly through their effective information verification services. Clients, such as Mr. Checkout Distributors, have praised their efficient workflow and exceptional communication skills, which significantly contributed to the accuracy of databases. Overall, feedback indicates a positive sentiment towards their reliability and impact, making them a suitable partner for businesses seeking thorough and effective project execution in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Information Verification for National Grocers' Association (5.0/5, Feb 25, 2020): IdeasUnlimited is verifying membership information for a national association of independent grocery distributors. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/147173) ##### Advertising & marketing Experience IdeasUnlimited has received positive feedback in the Advertising & Marketing industry for their comprehensive support in e-commerce and staffing solutions. Clients appreciate their expertise in providing skilled teams, including virtual assistants and marketing experts, which has significantly contributed to business growth. Their efficient project management and innovative approaches have garnered high satisfaction, making them a reliable partner for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing Support for Marketing & E-Commerce Business (5.0/5, Mar 2, 2019): IdeasUnlimited has provided a variety of services to support staffing and overall growth for an e-commerce company. They supply artists, writers, and developers amongst others to expand the business. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/67761) ##### Media Experience IdeasUnlimited has received positive feedback from clients in the Media industry, particularly for their effective recruitment solutions. Clients highlight their responsiveness and ability to integrate seamlessly with existing teams, which has led to streamlined hiring processes and cost savings. While there were minor issues with communication during recent initiatives, the overall sentiment remains favorable, suggesting that IdeasUnlimited's expertise and proactive approach make them a strong candidate for businesses seeking recruitment support in the Media sector. - 1 review for media industry - Unknown avg. project cost - Recruitment Services for Dietary Supplements Company (4.0/5, Feb 6, 2019): IdeasUnlimited is helping a dietary supplements company to recruit customer service agents. The partnership is ongoing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55030) ##### Construction Experience Clients in the Construction industry commend IdeasUnlimited for their expertise in improving communication and customer service through bilingual call center solutions. Their ability to facilitate seamless interactions with diverse client bases has significantly enhanced client satisfaction and operational efficiency. Both Gen 3 Construction and Eno Company highlighted the provider's timely project delivery, attentive support, and effective integration with existing systems, demonstrating a strong alignment of values and culture that positions IdeasUnlimited as a valuable partner in the construction sector. - 2 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services & Translations for Wall Panel Company (5.0/5, Jun 24, 2023): IdeasUnlimited provided call center services for a wall panel systems company. The team also provided phone translations and language assistance services to help the client improve their customer communication. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211435) - Call Center & Customer Service for Construction Firm (5.0/5, Oct 22, 2025): IdeasUnlimited provided call center services for a construction firm. The team set up a system that connected to the client's CRM, answered inbound calls, and provided IT support for the client's system. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415187) ##### IT Services Experience IdeasUnlimited demonstrates strong expertise in managed IT services, particularly in client communication and call center operations. Clients have praised their proactive support, timely project management, and commitment to relationship building, leading to increased qualified leads and improved customer engagement. The company's ability to align IT services with business goals has been highlighted as a key strength, making them a solid choice for businesses seeking reliable and effective IT solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for IT Solutions Company (5.0/5, Oct 26, 2025): IdeasUnlimited provides ongoing call center services for an IT solutions company. The team handles inbound and outbound calls, customer follow-up, appointment setting, and customer inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415759) ##### Supply Chain, Logistics, and Transport Experience IdeasUnlimited has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry by effectively balancing staffing needs and operational best practices during peak periods. Clients commend their professional approach, effective project management, and timely communication, which ensure operational continuity. Their ability to adapt to seasonal spikes and maintain performance aligns well with industry demands, making them a compelling choice for businesses seeking reliable support in logistics and supply chain management. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Freight Insurance Marketplace (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing staff augmentation services for a freight insurance marketplace. The team helps the client with staffing support and some data work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399646) ##### Hospitality & leisure Experience IdeasUnlimited has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in supporting hotel operations with technological integrations. Clients appreciate their responsive communication, commitment to quality, and alignment with company values. Their ability to deliver timely support and maintain strong project management ensures a smooth experience for clients. Overall, the positive feedback highlights their capability to enhance service delivery in hospitality settings, making them a suitable partner for similar businesses. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Postnatal Retreat (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing call center services for a postnatal retreat. The team is responsible for calling hotels, explaining the client's plug-in, helping with setup, and providing follow-up support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399808) ##### Manufacturing Experience IdeasUnlimited has garnered positive feedback from clients in the Manufacturing industry, particularly for their expertise in establishing bilingual communication solutions. Their commitment to quality and attention to detail have significantly improved customer satisfaction and expanded client bases. Clients appreciated their proactive project management and responsiveness, which contributed to timely service delivery and effective problem resolution. This positions IdeasUnlimited as a valuable partner for manufacturing businesses seeking to enhance customer communication and support. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Translation Services for Manufacturing Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided translation and bilingual call center support for a manufacturing company. Their scope of work included call handling, language interpretation, and document translation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211378) - Call Center Services for QA & Consulting Firm (5.0/5, Aug 24, 2025): IdeasUnlimited provides call center services for a QA and consulting firm. They handle calls, follow up with end clients, use templates, track what works or doesn't, and flag issues for the client to fix. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/400595) ##### Business services Experience IdeasUnlimited has received positive feedback for their virtual assistant services, particularly in enhancing operational efficiency for businesses in the nonprofit sector. Clients appreciate their responsive communication, ability to adapt to specific needs, and effective support in managing essential tasks. The measurable outcomes reflect improved report turnaround and reduced scheduling conflicts, indicating a strong impact on overall productivity. Their cultural alignment and value for cost further solidify their suitability for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Consulting Firm (5.0/5, Aug 27, 2025): IdeasUnlimited provides virtual assistant services for a consulting firm. The team helps with scheduling, emails, research, reports, and keeping the client's back office organized. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/401387) ##### Medical Experience The feedback from the medical industry highlights IdeasUnlimited's expertise in medical billing and claims processing. Clients appreciate their swift adaptation to existing systems and significant reduction in claim errors, resulting in improved cash flow and increased staff availability for patient care. The overall sentiment reflects strong satisfaction with their responsiveness, attention to detail, and alignment with client values, making them a reliable choice for organizations seeking support in medical operations. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Medical Billing Services for Treatment Center (5.0/5, Aug 31, 2025): IdeasUnlimited provided medical billing services for a drug and alcohol addiction treatment center. The team handled insurance claims, payment posting, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/402175) ##### Automotive Experience Feedback from automotive industry clients highlights IdeasUnlimited's expertise in providing exceptional customer support and sales assistance. Clients commend their ability to streamline processes, improve communication, and enhance customer satisfaction. Their knowledgeable staff effectively manage inquiries and provide timely solutions, contributing to increased productivity and sales. Overall sentiment is positive, with clients appreciating their professionalism, project management skills, and commitment to meeting specific industry needs, making IdeasUnlimited a strong fit for automotive businesses seeking reliable support. - 5 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Auto Parts Store (4.0/5, Jun 15, 2021): An online auto parts replacement store had a problem with their product range growing beyond the limits of their current platform and customer support load. They hired IdeasUnlimited to provide much-needed help. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55334) - Call Center Services for Automobile Production Company (5.0/5, Apr 14, 2023): IdeasUnlimited provides phone and calls services for an automobile production company. The team refined the client's script and ideas and utilized them to ensure customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195012) - Sales Support for Auto Parts Manufacturer (5.0/5, Apr 20, 2023): IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196102) - Virtual Assistant Services for Automation Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistants to help an automation company. These resources handle various duties, ranging from administrative tasks and customer support to data management and market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211119) - Call Center Services for Automotive Training Company (5.0/5, Dec 5, 2025): IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend tasks. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/423823) ##### Gaming Experience IdeasUnlimited has demonstrated substantial expertise in the Gaming industry, particularly through their effective support for Blindflug Studios. The client praised their reliable management and innovative approach, highlighting successful outcomes in sourcing virtual assistants and managing support tickets. Overall, the sentiment is highly positive, indicating that IdeasUnlimited is well-suited for gaming companies seeking efficient and aligned partnerships to enhance operational capabilities. - 1 review for gaming industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Staff Augmentation Services for Game Studio (5.0/5, Apr 14, 2023): IdeasUnlimited provided staff augmentation services for a gaming studio. The team sourced virtual assistants and web developers, handled support tickets, and provided communication solutions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194799) ##### Software Experience IdeasUnlimited has received positive feedback in the Software industry for their strong client relationships and effective customer service management. Clients highlight their responsiveness, adaptability, and ability to generate measurable results, such as improved customer satisfaction and business growth. The company's alignment with client values and budget-friendly pricing further enhances their appeal. Overall, IdeasUnlimited demonstrates expertise and reliability, making them a strong candidate for software projects requiring effective communication and customer engagement solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Software Dev Company (5.0/5, Apr 15, 2023): IdeasUnlimited provided virtual assistant services to a software development company. The virtual assistant handled customer complaints, feedback, and outreach tasks.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195068) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 80% of employees work in Koronadal City office Koronadal City, Philippines 2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III 101 - 150 employees [See All Locations (3)](https://clutch.co/profile/ideasunlimited#location) --- ### [SupportZebra](https://clutch.co/profile/supportzebra) #### 4.8 out of 5 star rating (4 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cagayan De Oro City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 70% Customer Service Outsourcing #### Company description SupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication. [Visit Website](https://supportzebra.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback Clients express positive sentiment regarding SupportZebra's openness to feedback. One reviewer highlighted their responsiveness to concerns raised by moderators, noting improvements that significantly boosted morale. They appreciated the company's willingness to implement changes based on feedback, such as allowing remote work to enhance job satisfaction. Moreover, while there are suggestions for further managerial training for team leaders, the overall sentiment remains favorable, indicating that SupportZebra values client input and actively seeks to enhance their services. - Content Moderation Services for SaaS Company (4.0/5, May 29, 2024): What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions. [Read Full Review](https://clutch.co/go-to-review/supportzebra/291593) #### Experience in 3 industries SupportZebra demonstrates expertise across various industries, including Hospitality & Leisure, Software, and SaaS. Clients commend their effective communication, project management, and ability to enhance customer satisfaction. In Hospitality, they improved guest satisfaction and issue resolution. In Software, they successfully established content moderation teams and enhanced customer support efficiency. Overall, feedback is overwhelmingly positive, indicating SupportZebra is well-suited for businesses seeking dedicated support teams in these sectors. [Read All Reviews](https://clutch.co/profile/supportzebra?verified=true#reviews) ##### Software Experience SupportZebra demonstrates strong expertise in the Software industry, particularly in customer support solutions. Clients praise their ability to significantly reduce response times and enhance customer satisfaction, showcasing their impact on service efficiency. The company's positive culture and commitment to employee well-being foster a collaborative environment, integral to successful partnerships. Overall, SupportZebra is viewed favorably for their responsiveness and high service standards, making them a promising choice for businesses seeking reliable support solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Expense Management Company (5.0/5, May 15, 2024): SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) ##### Hospitality & leisure Experience SupportZebra has demonstrated notable expertise in the Hospitality & leisure industry by providing exceptional guest services support, significantly enhancing guest satisfaction and reducing issue resolution times for their clients. Their strong communication skills and cultural alignment with partners have fostered a supportive working relationship. Clients appreciate their timely project management and the overall value they deliver, making SupportZebra an excellent choice for businesses seeking reliable support in the Hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Hospitality & Leisure Co (5.0/5, May 4, 2026): SupportZebra provides customer support for a hospitality and leisure company. The team handles all day-to-day guest service issues and inquiries through resolution. [Read Full Review](https://clutch.co/go-to-review/supportzebra/454509) #### Very responsive SupportZebra is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 100% of employees work in Cagayan De Oro City office Cagayan De Oro City, Philippines Barangay 26 G/F Claro M. Recto Ave 2001 - 5000 employees +63 (917) 700-7656 [See All Locations (2)](https://clutch.co/profile/supportzebra#location) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability. [Visit Website](https://acquire.ai) #### Honest Clients have consistently highlighted Acquire Intelligence's honesty as a key strength, alongside their responsibility and humility. One client noted their 'patience, honesty, and humility' as significant attributes that contribute to a positive working relationship. Overall, the sentiment regarding honesty is very favorable, indicating that clients feel they can trust Acquire Intelligence to deliver on their commitments and maintain transparent communication. - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): The service provider's strengths include their responsibility, patience, honesty, and humility. These qualities have contributed significantly to our long-term partnership since 2010. We appreciate their honesty in all dealings, which fosters a strong and trusting relationship. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### Experience in 3 industries Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) ##### Other Industry Experience Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [Cloudstaff](https://clutch.co/profile/cloudstaff) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 15% Custom Software Development - 15% Back Office Outsourcing - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% IT Staff Augmentation - 10% Staffing #### Company description Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols. [Visit Website](https://www.cloudstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional The overall sentiment regarding Cloudstaff's professionalism is highly positive. Clients commend their strong communication, responsiveness, and commitment to customer relationships. For instance, one client noted that Cloudstaff's CEO personally met them to discuss processes, demonstrating dedication. Additionally, clients appreciate the flexibility of the team and their ability to handle complex tasks efficiently. However, some feedback suggests improvement in their hiring assessment process for better candidate calibration. - Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568) #### Experience in 2 industries Cloudstaff has demonstrated strong expertise in the financial services and retail industries, delivering significant operational efficiencies and talent solutions. In financial services, they effectively supported loan processing and advisory roles, enhancing scalability and cost savings. Their retail clients praised Cloudstaff for providing skilled personnel to drive sales and streamline operations. Overall sentiment is positive, highlighting Cloudstaff's commitment to employee satisfaction and responsiveness, making them a solid choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) ##### Retail Experience Cloudstaff has demonstrated strong expertise in the Retail industry, providing clients with well-qualified candidates for sales roles. One co-founder noted their effectiveness in identifying talent, stating that the hired Cloudstaffer adapted to various responsibilities and significantly contributed to the company's growth. The overall sentiment is positive, highlighting Cloudstaff's professionalism, thorough recruitment process, and ability to swiftly meet client needs. This combined strength in talent acquisition and adaptability makes Cloudstaff a suitable partner for businesses in the Retail sector. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Sales Recruiting for Apparel Company (4.5/5, Nov 4, 2019): The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/78798) ##### Financial services Experience Cloudstaff has demonstrated significant expertise in the Financial services industry, particularly in enhancing operational efficiency for clients like Findex and a financing company. Clients praised their ability to scale support roles, streamline loan processing, and effectively manage recruitment to align with specific needs. The overall sentiment reflects strong satisfaction with Cloudstaff's transparency, proactive management, and commitment to quality labor, making them a reliable partner for businesses seeking offshore solutions in financial service operations. - 2 reviews for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): Cloudstaff offers BPO services to help a financing company’s customer loans. Working with the internal operations team, they handle data entry work as well as providing voice services when necessary. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568) - Offshoring Services for Financial Services Firm (4.5/5, Mar 16, 2025): Cloudstaff provides offshoring services for a financial services firm. They recruit and onboard professionals who assist the client with client services across audit, tax, accounting, and wealth management. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/360102) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) --- ### [Penbrothers](https://clutch.co/profile/penbrothers-0) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 15% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 15% Staffing #### Company description Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner. [Visit Website](https://penbrothers.com/) #### Great team Clients consistently express high satisfaction with Penbrothers, highlighting their strong communication and alignment with company values. One client, the President & CEO of Servantex, praised Penbrothers as a 'key talent partner' that facilitated the rapid hiring of over 15 people, emphasizing their ability to build a high-performance team. Overall sentiment reflects a strong endorsement of Penbrothers as a reliable and effective partner in achieving talent acquisition goals. #### Experience in 1 industry Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) ##### Hospitality & leisure Experience Penbrothers has demonstrated strong expertise in the Hospitality & leisure industry, effectively serving as a talent partner for staffing services. Clients highlight their ability to rapidly source talent, resulting in significant ROI improvements and accelerated hiring processes. The company's commitment to communication, alignment with client values, and efficient project management further establish them as a reliable choice for businesses in the hospitality sector seeking to build high-performance teams. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR & Recruiting Services for Hospitality Staffing Company (5.0/5, May 30, 2023): Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the recruitment process. [Read Full Review](https://clutch.co/go-to-review/penbrothers-0/205033) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Satellite Office](https://clutch.co/profile/satellite-office) #### 4.5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% HR Outsourcing - 10% IT Staff Augmentation #### Company description Satellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider. [Visit Website](https://www.satelliteoffice.com/lp-clutch-offshoring-solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Client feedback highlights Satellite Office's exceptional attention to detail, with one client noting their 'great attention to detail' and commitment to client interests, emphasizing that they have become a true partner. The transparency in communication and costs is also praised, reflecting a thorough and detail-oriented approach. Overall, sentiment regarding their detail-oriented nature is overwhelmingly positive, indicating strong client satisfaction and effective project management. #### Experience in 1 industry Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner. [Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews) ##### Advertising & marketing Experience Satellite Office has received positive feedback within the Advertising & marketing industry for its exceptional offshore staffing solutions, particularly in digital media. Clients commend their expertise in recruitment, HR management, and staff onboarding, leading to significant cost efficiencies and successful team expansions. The company's strong communication practices and transparency are frequently highlighted as strengths, establishing them as a reliable partner. Overall, clients endorse Satellite Office as a valuable resource for businesses seeking to enhance their operational capabilities in the competitive advertising landscape. - 1 review for advertising & marketing industry - $1,000,000 – $9,999,999 avg. project cost - Back Office Outsourcing for AdTech Company (4.5/5, Jul 29, 2024): Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for the client. [Read Full Review](https://clutch.co/go-to-review/satellite-office/303661) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration. [Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 99% of employees work in Taguig office Taguig, Philippines 19/F Uptown Place Tower 2 11th Drive, Uptown Mall 1001 - 2000 employees +63287796540 [See All Locations (3)](https://clutch.co/profile/satellite-office#location) --- ### [Catalyst BPX](https://clutch.co/profile/catalyst-bpx) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 30% Finance & Accounting Outsourcing (FAO) - 20% Recruitment Process Outsourcing #### Company description Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost. [Visit Website](https://catalystbpx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have expressed high satisfaction with Catalyst BPX, highlighting their expertise and proactive approach. One CEO noted, "We've had no problems with filings... they are much better experts than me in finance and law." Another emphasized their reliability, stating, "Catalyst BPX has been reliably responsive and proactive." Overall, the sentiment reflects that Catalyst BPX delivers high-quality work, significantly alleviating client burdens and enhancing business operations. #### Experience in 2 industries Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support. [Read All Reviews](https://clutch.co/profile/catalyst-bpx?verified=true#reviews) ##### Social Networking Experience Catalyst BPX has demonstrated strong expertise in the Social Networking industry, particularly through its partnership with Reddit. Clients commend their agility, responsiveness, and ability to deliver tailored solutions, such as sourcing candidates and managing operations. The company's focus on measurable outcomes, like reducing time to hire, highlights their impact. Although still developing some operational capabilities, their commitment to client success and alignment with company values positions them as a valuable partner for businesses in this sector. - 1 review for social networking industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office & EOR Services for Social Media Platform (5.0/5, Jan 17, 2025): Catalyst BPX provides employer-of-record (EOR) services for a social media platform. The team is responsible for sourcing candidates, onboarding services for contractors, and contract negotiations. [Read Full Review](https://clutch.co/go-to-review/catalyst-bpx/343945) ##### Hospitality & leisure Experience Catalyst BPX demonstrates significant expertise in the Hospitality & Leisure industry, particularly in financial and operational management for businesses like restaurants. Clients commend their proactive approach to compliance, effective online marketing strategies, and strong project management capabilities. The positive sentiment reflects their ability to enhance operational efficiency and customer engagement, making them a valuable partner for businesses seeking reliable support in navigating finance and marketing challenges. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Restaurant & Retail Business (5.0/5, Jun 24, 2024): Catalyst BPX provides back office outsourcing services for a restaurant and retail business. The scope includes financial and legal compliance, recruitment, web development, and social media marketing. [Read Full Review](https://clutch.co/go-to-review/catalyst-bpx/296249) #### 5.0 out of 5.0 rating for cost What Clients Have Said Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received. [Read All Reviews](https://clutch.co/profile/catalyst-bpx?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) This provider is available in 9 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/catalyst-bpx?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture. [Visit Website](https://vlbpo.com/) #### Transparent The overall sentiment regarding transparency in communication with vlbpo cx is highly positive. Clients noted that project management was stellar, with all deliverables made on schedule and proactive solutions provided for any challenges. One client emphasized that vlbpo cx's team anticipated needs before they were voiced, indicating a deep understanding of their business goals. This level of engagement fostered a strong partnership, with clients appreciating the immersive approach to their brand and values. #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Wireless Telecom Firm 5.0/5 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [Open Access BPO](https://clutch.co/profile/open-access-bpo) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 1,000 - 9,999 employees - Makati City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Customer Service Outsourcing - 10% Translation - 10% Transcription #### Company description Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase. [Visit Website](https://www.openaccessbpo.com/services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have expressed a positive sentiment regarding the company's well-organized project management. One client noted that the service provider was 'ready to go from the beginning' and demonstrated 'great preparation tailored to us.' Additionally, they highlighted the provider's ability to save time and money, emphasizing the efficiency in their processes. However, there is room for improvement in proactive customer service, suggesting that while the organization is commendable, ongoing engagement could enhance the overall experience. #### Experience in 1 industry Open Access BPO demonstrates strong expertise in the financial services sector, providing efficient back office solutions such as data entry and reporting. Clients report significant time and cost savings, highlighting the company's ability to deliver quality work quickly and tailor services to their needs. Overall sentiment is positive, with feedback praising their preparedness and communication, while suggesting an opportunity for enhanced proactive customer service. [Read All Reviews](https://clutch.co/profile/open-access-bpo?verified=true#reviews) ##### Financial services Experience Open Access BPO demonstrates strong expertise in the Financial services industry, particularly in back office solutions such as data entry and client reporting. Clients appreciate their efficiency, data security, and tailored approach, noting significant time and cost savings. Overall sentiment highlights their excellent turnaround times and communication, although there is room for improvement in proactive customer service. This makes them a compelling choice for businesses seeking reliable support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Reporting Services for Financial Company (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/open-access-bpo/138044) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Open Access BPO as providing good value for money, citing effective service delivery and significant cost savings. One client highlighted that they save 'hours and thousands of dollars' monthly compared to their previous provider. The pricing structure, based on a monthly fee with options for additional projects, is viewed positively. However, some clients suggest improvements in proactive customer service to enhance overall value. [Read All Reviews](https://clutch.co/profile/open-access-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Staffwiz LLC](https://clutch.co/profile/staffwiz) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 30% Recruiting - 15% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective. [Visit Website](https://staffwiz.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved. - Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations. [Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) #### 82% of employees work in Makati office Makati, Philippines 7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air 21 - 30 employees 02-7823-3949 [See All Locations (2)](https://clutch.co/profile/staffwiz#location) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a Customer Service BPO offering Call Center Solutions and Customer Support Services. The company is praised for its smooth transition and minimal performance drop, with 90% of feedback highlighting effective project management and low attrition rates. However, 10% of reviews suggest a need for more proactive process improvements. [Visit Website](https://www.sourcefit.com/) #### Knowledgeable Clients have consistently praised Sourcefit for their knowledgeable team, highlighting their expertise in IT programs and proactive communication. One client noted the team's strong product specialist knowledge, which significantly contributed to meeting project goals. Overall, the sentiment reflects a high level of satisfaction with Sourcefit's ability to deliver insightful solutions and maintain effective communication, although there were minor concerns regarding team member compatibility. - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) #### 1 review mentions Customer Service Outsourcing BPO Services for FinTech Company 4.0/5 — Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. - 0 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) #### Experience in 5 industries Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Financial services Experience Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [BBC Global Services](https://clutch.co/profile/bbc-global-services) #### 4.4 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Web Design - 10% Web Development #### Company description BBC Global Services is a Customer Service BPO specializing in remote customer care and virtual assistant services tailored to healthcare practices. Reviewers consistently praise their excellent response times and effective communication, highlighting their alignment with company values and culture. Approximately 100% of feedback is positive, emphasizing their thorough project management and ability to exceed expectations in delivering outsourced customer support solutions. [Visit Website](https://www.bbcglobalconnect.com/clutch) #### 2 reviews mention Customer Service Outsourcing Virtual Assistant Services for Oculoplastic Surgery Clinic 5.0/5 — BBC Global Services provides virtual assistant support for an oculoplastic surgery clinic. The vendor handles front- and back-office support, including appointment setting, surgery scheduling, and referrals. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/227350) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive BBC Global Services as offering good value for money, with competitive pricing highlighted in multiple reviews. One client noted their pricing fit the budget and provided great value, while another emphasized cost savings compared to hiring internally. Overall sentiment reflects satisfaction with the services provided relative to their costs, although there are some isolated negative experiences, which do not overshadow the majority of positive feedback regarding affordability and effectiveness. [Read All Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 cities - Raleigh, United States (1 projects) - Austin, Texas (1 projects) - Chicago, Illinois (1 projects) - Lyndhurst, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Manhattan, New York (1 projects) - Silverdale, Washington (1 projects) - Scranton, Pennsylvania (1 projects) - Windsor, New Jersey (1 projects) This provider is fluent in 4 languages: - Bengali - English - Hindi - Spanish [View Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) #### 72% of employees work in Davao City office Davao City, Philippines 4th Floor, La cima Building, 2, 15 Jln Palma Gil St 151 - 200 employees 888-944-6618 [See All Locations (4)](https://clutch.co/profile/bbc-global-services#location) --- ### [Pac Biz Contact Center Outsourcing](https://clutch.co/profile/pac-biz-contact-center-outsourcing) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dumaguete, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams. [Visit Website](https://pac-biz.com/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced Clients express high satisfaction with Pac Biz, particularly noting their experienced agents and effective communication. One client highlighted the significant impact on lead capture, stating that their marketing strategies became more effective due to Pac Biz's reliable service. The onboarding process was described as straightforward, with an emphasis on quality assurance through collaborative call scoring. Overall, the sentiment is positive, with clients appreciating the company's responsiveness to performance issues. - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) #### Experience in 3 industries Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) ##### Media Experience Pac Biz Contact Center Outsourcing has garnered positive feedback from clients in the Media industry, particularly for their administrative support and Virtual Assistant (VA) services. Clients appreciate their integrity, transparency, and commitment to enhancing operational efficiency. Notably, they have successfully improved quality control and consistency in client deliverables. Their ability to align with client expectations and provide effective communication further establishes them as a strong partner for businesses in the Media sector. - 1 review for media industry - Less than $10,000 avg. project cost - Business Services for PR & SMM Company (4.5/5, Jan 23, 2023): Pac Biz Contact Center Outsourcing provides administrative assistance for a PR and social media marketing company. They have developed an employee handbook and created brand style sheets. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/177470) ##### Advertising & marketing Experience Pac Biz Contact Center Outsourcing demonstrates strong expertise in the Advertising & marketing sector by effectively managing call center services for diverse industries, including ecommerce and healthcare. Client feedback highlights their reliable customer support, which has significantly improved lead capture and client satisfaction. The company's structured onboarding and continuous quality assurance ensure high performance standards, making them a valuable partner for marketing agencies seeking cost-effective solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) ##### Financial services Experience Pac Biz Contact Center Outsourcing has received positive feedback from clients in the Financial services industry, highlighting their expertise in managing inbound calls efficiently. Clients noted significant time savings and improved sales performance due to their reliable customer service representatives. The company's ability to enhance operational efficiency while providing robust support makes them a favorable choice for businesses in this sector. However, there is room for improvement in call clarity. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Inbound Appointment Scheduling for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 97% of employees work in Dumaguete office Dumaguete, Philippines 2F DNJ Building, Real Street, Tabuc-tubig, 151 - 200 employees 480-771-3009 [See All Locations (2)](https://clutch.co/profile/pac-biz-contact-center-outsourcing#location) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Timely Clients have expressed a highly positive sentiment regarding Telework PH's timeliness. One client noted that their engagement significantly saved time on repetitive tasks, allowing them to focus on revenue-generating activities. The main contact, Jeff, maintained effective communication, checking in periodically to ensure a smooth workflow. Overall, the feedback highlights that the project proceeded without any delays or issues, emphasizing the company's reliability in meeting deadlines. --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs. [Visit Website](https://www.StaffOutsourcing.com) #### High-quality work Clients consistently commend Staff Outsourcing Solutions for delivering high-quality work, particularly in customer service support. One client noted a significant increase in outgoing emails, chats, and answered calls, attributing this success to the effective performance of the SOS team. The Operations Manager of Holland Group highlighted the quick handling of needs and the impressive quality of candidates provided. Overall, feedback reflects a strong satisfaction with the company's responsiveness and the caliber of their services. - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): I am most impressed by the wide range of services offered through SOS and the response time when we need to make changes. The level of qualified candidates is very high. We've been pleased with how easy the whole process has been with them. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) #### 2 reviews mention Customer Service Outsourcing Customer Service Support for Plant Retail Company 5.0/5 — Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. - 1 of 2 Customer Service Outsourcing reviews are 5 stars - $10,000,000 + avg. project cost [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) #### Experience in 5 industries Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) ##### eCommerce Experience Staff Outsourcing Solutions has received positive feedback from eCommerce clients, highlighting their expertise in hiring customer service personnel and enhancing overall customer experience. Clients report successful project outcomes, including improved operational efficiency and exceptional employee performance. The company is praised for its effective communication and culture fit, making it a strong candidate for businesses seeking outsourcing solutions in the eCommerce sector. - 2 reviews for ecommerce industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Footwear Company (4.5/5, Sep 5, 2023): Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/230541) - Recruiting & Staffing for Heated Apparel Retailer (5.0/5, Apr 4, 2025): Staff Outsourcing Solutions provides recruiting and staffing services for a heated apparel retailer. The team has hired a customer service manager, customer service representatives, and virtual assistants. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/364895) ##### Consumer Products Experience Staff Outsourcing Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer service and adaptability. Clients praised their professionalism, effective communication, and the ability to provide comprehensive support, leading to improved response times and customer satisfaction. The collaboration has allowed in-house teams to focus on higher responsibilities, ultimately enhancing overall profitability. Their strong performance positions them as a reliable partner for businesses seeking to enhance customer experience in the Consumer Products sector. - 2 reviews for consumer products industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for E-Commerce Facilitator (5.0/5, Nov 15, 2019): Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/87063) - Call Center Services for Toy Company (5.0/5, Aug 23, 2023): A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625) ##### Retail Experience Staff Outsourcing Solutions has received positive feedback from retail industry clients, highlighting their expertise in customer service support. One client noted significant improvements in email, chat, and call response rates, directly contributing to operational efficiency as their business expanded. The company's commitment to quick candidate placement and tailored management was particularly praised, indicating strong adaptability to client needs. Overall, Staff Outsourcing Solutions demonstrates a high level of service quality, making them a suitable partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) ##### Information technology Experience Staff Outsourcing Solutions demonstrates strong expertise in the Information Technology industry, particularly in enhancing customer satisfaction and operational efficiency. Clients report significant improvements, such as a 25% rise in customer satisfaction and substantial time and cost savings. The company's ability to handle high volumes of work efficiently is highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that Staff Outsourcing Solutions is a reliable and effective partner for businesses seeking IT outsourcing services. - 1 review for information technology industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030) ##### Transportation Experience The feedback from clients in the Transportation industry highlights Staff Outsourcing Solutions' expertise in sales and marketing, particularly in establishing effective sales teams. Clients commend the provider's adaptability, responsiveness, and ability to meet complex requirements, resulting in improved sales performance and customer service. The ongoing communication and detailed reporting further enhance their partnership, indicating a strong fit for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Services for Travel Company (5.0/5, Dec 10, 2019): Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- ### [ND-KNOW SOLUTIONS](https://clutch.co/profile/nd-know-solutions) #### 4.9 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Customer Service Outsourcing - 35% Graphic Design - 10% IT Staff Augmentation - 25% Video Production - 10% Web Design #### Company description ND-KNOW SOLUTIONS is a Customer Service BPO that excels in providing remote customer care and support for online stores. The company receives overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timeliness, and ability to exceed expectations, showcasing a strong alignment with client values and delivering excellent customer support services. [Visit Website](https://www.nd-knows.com/) #### Team players Clients have expressed a strong sentiment regarding the team player mentality of ND-KNOW SOLUTIONS. Feedback highlighted the collaborative nature of team members, particularly Gisele and Jonathan, who were noted for their investment in client success and effective communication. Despite minor frustrations with design revisions, clients appreciated the efforts made to establish clear communication channels and systems for edits, showcasing the team's commitment to overcoming challenges collaboratively. #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Trade Show Services Company 5.0/5 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/247974) #### Experience in 7 industries ND-KNOW SOLUTIONS has demonstrated strong capabilities across various sectors, including Gaming, Contracting, Financial Services, Real Estate, Advertising & Marketing, and Education. Clients commend their project management, responsiveness, and ability to deliver high-quality content and marketing solutions. Overall sentiment is positive, particularly in Contracting and Financial Services, where their contributions have significantly enhanced social media presence and lead generation. Their expertise is well-suited for businesses seeking comprehensive digital marketing and content production support. [Read All Reviews](https://clutch.co/profile/nd-know-solutions?verified=true#reviews) ##### Gaming Experience ND-KNOW SOLUTIONS demonstrates strong expertise in the Gaming industry, particularly in content creation and management. Clients report successful outcomes, such as consistent podcast and video production, enhanced branding through graphics, and effective responsiveness to feedback. Their ability to consolidate multiple roles into one partnership is highlighted as a strength. Overall, the sentiment is positive, suggesting they are a reliable choice for businesses seeking streamlined solutions in game development and content strategy. - 1 review for gaming industry - Unknown avg. project cost - Audio & Video Production for Game Development Consultancy (4.5/5, Dec 17, 2024): ND-KNOW SOLUTIONS edits a game development consultancy's podcast, primarily focusing on audio cleanup. They also create thumbnails, design graphics, and produce short videos for YouTube as needed. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/337962) ##### Contracting Experience ND-KNOW SOLUTIONS has received positive feedback from clients in the Contracting industry, particularly for their expertise in enhancing social media presence and marketing strategies. Clients commend their professionalism, reliability, and timely project delivery. The alignment of company values and effective communication has contributed to successful partnerships, making them a strong candidate for businesses seeking support in the contracting sector. - 1 review for contracting industry - 1 review is 5 stars - Unknown avg. project cost - Graphic Design & SMM for Convention Construction Company (5.0/5, Jun 27, 2024): ND-KNOW SOLUTIONS supports a convention construction company's graphic design and social media marketing (SMM). The team creates designs for Facebook, YouTube, and Instagram, offering administrative support. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/297138) ##### Financial services Experience ND-KNOW SOLUTIONS has demonstrated expertise in delivering tailored marketing solutions for the financial services sector. Clients highlighted their ability to produce cohesive content aligned with brand identity and effectively manage social media. The team's responsiveness and commitment to client success were praised, although some communication challenges regarding timelines were noted. Overall, their cost-effective services and collaborative approach make them a strong candidate for businesses in the financial services industry seeking reliable marketing support. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Lending Company (5.0/5, Jun 24, 2024): A mortgage lender hired ND-KNOW SOLUTIONS to develop a website and provide marketing services. The team is tasked with creating postcards, event marketing materials, videos, and print marketing. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/296377) ##### Real estate Experience ND-KNOW SOLUTIONS has demonstrated strong expertise in the real estate sector, particularly in enhancing operational efficiency through social media management and pipeline organization. Clients appreciate their exceptional design skills and timely communication, which facilitate smooth project execution. Positive feedback highlights their alignment with client values and effective task management, making them a reliable partner for businesses seeking to improve their real estate-related operations. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SMM & Graphic Design Services for Architectural Firm (5.0/5, Dec 6, 2023): An architectural firm has hired ND-KNOW SOLUTIONS to provide SMM and graphic design services. The team is tasked with managing the client's social media accounts and LinkedIn recruitment operations. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/254427) ##### Construction Experience ND-KNOW SOLUTIONS has received positive feedback from clients in the Construction industry, highlighting their strong customer service, professionalism, and commitment to meeting deadlines. Clients appreciate their thorough communication and willingness to go above and beyond in project execution. The company's alignment with client values and ability to provide effective solutions for logistical challenges in construction projects further solidify their reputation as a reliable partner. Overall, their expertise in enhancing operational efficiencies makes them a strong contender for construction-related projects. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Trade Show Services Company (5.0/5, Nov 8, 2023): ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/247974) ##### Advertising & marketing Experience ND-KNOW SOLUTIONS has received positive feedback in the Advertising & marketing industry for their expertise in producing high-quality content and effective project management. Clients appreciate their responsiveness and alignment with organizational values, resulting in successful deliverables such as newsletters and online courses. The measurable outcomes demonstrate a positive impact, with increased engagement and enrollment. Overall, their strong cultural fit and commitment to quality make them a reliable partner for advertising and marketing needs. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Digital Magazine & Online Courses for Christian Organization (5.0/5, Jul 3, 2023): A Christian missions organization hired ND-KNOW SOLUTIONS to compile content from stakeholders and convert it into a digital magazine. The team also set up online courses and worked on the client's website. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/213491) ##### IT Services Experience ND-KNOW SOLUTIONS demonstrates significant expertise in lead generation within the IT services sector, as evidenced by their effective outreach strategies on platforms like LinkedIn. Clients highlight the proactive and supportive nature of their team, particularly the CEO's involvement. Although results were positive, with two new clients gained, there is feedback suggesting potential for broader strategy exploration. Overall, ND-KNOW SOLUTIONS is well-regarded for their communication and client engagement, making them a strong candidate for IT service needs. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for IT Consulting Firm (5.0/5, Oct 12, 2022): ND-KNOW SOLUTIONS provided lead generation services for an IT Consulting firm. They contacted and scheduled meetings with qualified leads on LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/162206) ##### Software Experience ND-KNOW SOLUTIONS demonstrates significant expertise in lead generation and client outreach within the Software industry, evidenced by their successful strategies that have resulted in $300,000 in closed contracts for clients. Feedback highlights their strong communication, commitment, and effective project management. Clients appreciate the tailored services, including bilingual support and outsourcing solutions. Overall, they are well-regarded for their impactful partnerships and proactive approach, making them a promising choice for businesses seeking growth in the Software sector. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation & BPO for Software Development Company (5.0/5, Apr 6, 2022): A software development company engaged ND-KNOW SOLUTIONS for lead generation and BPO services. They translated scripts into English and now reach out to potential leads through LinkedIn, cold calls, and emails. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/2562) ##### Education Experience ND-KNOW SOLUTIONS has demonstrated strong expertise in the Education industry through high-quality production services for online training content. Their client, Third Path, reported significant growth in online presence, listenership, and course sales after collaborating with them. The firm's project management is noted for its timeliness and effectiveness in addressing issues. Overall, ND-KNOW SOLUTIONS is recognized for their energetic commitment and responsiveness, making them a promising partner for educational organizations seeking impactful digital solutions. - 1 review for education industry - Unknown avg. project cost - Video Production & SMM Services for Education Company (4.5/5, Aug 15, 2025): ND-KNOW SOLUTIONS provides production services for an education company. The team edits and prepares raw materials into production-quality materials and manages digital marketing and ads. [Read Full Review](https://clutch.co/go-to-review/nd-know-solutions/398620) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ND-KNOW SOLUTIONS' competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit the budget while aligning with company values. Another client appreciated the good value for cost, stating they saw positive impacts after onboarding the company. Overall, feedback indicates that clients feel they receive high-quality services that justify their investment, often leading to measurable business growth. [Read All Reviews](https://clutch.co/profile/nd-know-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Reliasourcing Inc](https://clutch.co/profile/reliasourcing) #### 4.8 out of 5 star rating (2 reviews) - 250 - 999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 20% Sales Outsourcing #### Company description Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery. [Visit Website](https://www.reliasourcing.com/) #### Proactive Reliasourcing Inc received positive feedback regarding their proactive approach to client engagement. One client noted their ability to identify potential roadblocks and provide timely solutions, highlighting their efficiency and adaptability in service delivery. The rapid onboarding of skilled professionals was also appreciated, contributing to the overall sentiment of effectiveness and responsiveness in their operations. #### 1 review mentions Customer Service Outsourcing Sales & Customer Service Outsourcing for Healthcare Company 5.0/5 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) #### Experience in 2 industries Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) ##### Healthcare Experience Reliasourcing Inc has received positive feedback for its expertise in the Healthcare industry, particularly in customer service and process improvement. Clients have highlighted their impressive outcomes, including significant revenue generation and improved customer satisfaction scores. The company's commitment to high-quality service and effective communication has been praised, making them a reliable partner for businesses seeking to enhance their operations in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Healthcare Company (5.0/5, Nov 30, 2024): Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) ##### IT Services Experience Reliasourcing Inc demonstrates strong expertise in IT services, particularly in sales development and lead generation. Clients commend their efficient onboarding and high-caliber professionals, resulting in significant growth in customer acquisition. The company is noted for its proactive communication and adaptive project management, ensuring quality service delivery. Overall, client feedback is highly positive, indicating that Reliasourcing is a suitable partner for organizations seeking reliable and effective IT services. - 1 review for it services industry - Unknown avg. project cost - Call Center Services for Tech Services Provider (4.5/5, Jan 12, 2023): Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/175823) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [MCVO Talent Outsourcing Services](https://clutch.co/profile/mcvo-talent-outsourcing-services) #### 4.9 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 20% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Graphic Design - 20% Pay Per Click - 10% Web Development #### Company description MCVO Talent Outsourcing Services is a versatile outsourcing company offering services such as recruitment, photo and video editing, web development, accounting, and customer support. The company consistently receives positive feedback, with approximately 95% of reviews highlighting their reliability, efficiency, and cost-effectiveness. Clients commend MCVO for their strong communication skills and dedication, with many noting significant savings and improved operational efficiency. [Visit Website](https://www.mcvotalent.com/?utm_source=directory&utm_medium=listing&utm_campaign=marketplace&utm_id=clutch) #### Proactive Clients have consistently praised MCVO Talent Outsourcing Services for their proactive approach. One client highlighted the team's ability to provide creative solutions beyond standard tasks, stating they offered valuable input that enhanced project outcomes. Another client emphasized the proactive communication from their account manager, who provided frequent updates and sought process improvements. Overall, the sentiment reflects a strong appreciation for their adaptability, positive attitudes, and dedication to exceeding client expectations. - Staff Augmentation for Digital Marketing Company (5.0/5, Nov 15, 2021): Also, I was extremely happy to see that I wasn’t just paying someone to do a task. They were creative problem solvers, and they had their own ideas. The graphic designer was one of the few people I’ve ever worked with that I could just give an idea and she’d come back with multiple solutions — working with her was great. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/64985) - Data Entry for Outsourced Accounting & Finance Company (4.5/5, Nov 10, 2020): The communication with our account manager has been great. She gives frequent updates about changes. They’re always trying to improve the process to make things better and easier for everyone involved. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/110731) #### Experience in 8 industries MCVO Talent Outsourcing Services has demonstrated strong capabilities across various sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, and Education. Clients commend their expertise in talent sourcing, project management, and flexibility in adapting to different industry needs. Reviews highlight significant cost savings and reliability, particularly in sourcing skilled professionals for creative tasks and accounting roles. Overall sentiment is positive, with clients recognizing MCVO's impact on operational efficiency and team dynamics, making them a suitable partner across diverse industries. [Read All Reviews](https://clutch.co/profile/mcvo-talent-outsourcing-services?verified=true#reviews) ##### Arts, entertainment & music Experience MCVO Talent Outsourcing Services has received positive feedback from clients in the Arts, Entertainment, and Music industry, highlighting their expertise in photo and video editing, web development, and SEO services. Clients commend the team for their quick turnaround times and ability to adapt to unique project needs. The overall sentiment indicates that MCVO enhances operational efficiency and delivers quality results at competitive prices, making them a reliable partner for businesses seeking to streamline their creative processes. - 3 reviews for arts, entertainment & music industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Talent Agency (5.0/5, Nov 17, 2021): A talent agency was looking for a cost-effective solution to continue their business operations, so they engaged the resources of MCVO Talent Outsourcing Services for staff augmentation. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/67330) - Photography Editing Outsourcing for Event Photographer (5.0/5, Nov 4, 2020): MCVO Talent Outsourcing Services provides photo editing services for a photography company. Their work thus far has been editing photos for 232 separate events. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/106125) - Web Design & SEO for Wedding Photography Company (4.5/5, Nov 11, 2020): MCVO made updates to an existing WordPress website and created a blog. They now lead SEO efforts, which involves managing keywords and writing content. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/112265) ##### Manufacturing Experience MCVO Talent Outsourcing Services has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in recruiting high-quality candidates efficiently and cost-effectively. A financial director from Mini-Circuits emphasized their reliable communication, dedication, and ability to find qualified talent at significantly lower costs compared to local hiring. The overall sentiment is favorable, with clients appreciating the flexibility, strong work ethic, and cultural fit of recruited candidates, positioning MCVO as a valuable partner for manufacturing firms seeking talent. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing Services for Technology Manufacturing Company (5.0/5, Nov 30, 2021): MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP clerk position. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/76949) ##### Telecommunications Experience MCVO Talent Outsourcing Services demonstrates strong expertise in the Telecommunications industry, providing valuable outsourcing solutions that enhance workforce capabilities. Clients commend their creative problem-solving skills, adaptability to project needs, and high-quality deliverables. Notably, their team offers insightful input, significantly contributing to project success. The overall sentiment reflects satisfaction with their flexibility, positive attitude, and dedication, making MCVO a recommended partner for businesses seeking reliable outsourcing support in Telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Digital Marketing Company (5.0/5, Nov 15, 2021): A digital marketing company needed to augment their workforce. MCVO Talent Outsourcing Services was hired, and their designer and developer worked with the company’s internal team for half a year. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/64985) ##### Real estate Experience MCVO Talent Outsourcing Services has proven to be an invaluable partner for real estate firms, as evidenced by their work with Timber Hill Group. Their expertise in bookkeeping has significantly enhanced operational efficiency by ensuring accurate financial management across multiple properties. Clients commend their strong communication skills and effective project management, which facilitate seamless collaboration. Overall, the positive feedback indicates that MCVO is a reliable choice for real estate businesses seeking to optimize their accounting processes. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Bookkeeping Services for Real Estate Company (5.0/5, Nov 23, 2020): MCVO Talent Outsourcing Services handles all the bookkeeping needs of a real estate acquisition company. The team oversees the accounts of various properties of individual entities for the client. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/121436) ##### Consumer Products Experience MCVO Talent Outsourcing Services has proven to be a valuable partner for Kennedy Blue, a bridesmaid dress company, particularly in enhancing their customer service through an effective after-hours program. The client highlighted their adaptability and responsiveness, achieving an impressive average satisfaction score of 4.9 stars. Their strengths include rapid onboarding and effective communication, despite initial time zone challenges. Overall, the company's expertise in managing remote customer service operations makes them an ideal fit for businesses in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - After-Hours Customer Service for Online Dress Company (5.0/5, Nov 13, 2020): MCVO Talent Outsourcing Services provides customer service outsourcing to an online dress company. The outsourced talent takes care of emails and chats from customers reaching out during after hours.  [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/113979) ##### IT Services Experience MCVO Talent Outsourcing Services has garnered positive feedback in the IT Services industry, particularly for their efficient data verification processes and strong client support. Clients commend their adaptability and training capabilities, noting that the team integrates well into project workflows. The provider's commitment to client satisfaction is evident, with clients reporting measurable improvements in efficiency and ease of collaboration. Overall, MCVO is well-regarded as a reliable outsourcing partner for businesses seeking robust IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Verification Team for Data Collection Company (5.0/5, Nov 9, 2020): MCVO Talent Outsourcing Services provides an outsourced verification team for a data collection firm. Their team is responsible for verifying immunization records of students who are studying at universities. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/110094) ##### Automotive Experience MCVO Talent Outsourcing Services has demonstrated significant expertise in the automotive sector, particularly in quality assurance for merchandising platforms. Clients have noted their exceptional flexibility, proactive communication, and the ability to deliver high-quality results consistently. Their project management skills have instilled confidence, leading to positive feedback from end customers. Overall, MCVO's commitment to exceeding client expectations positions them as a strong partner for automotive businesses seeking reliable outsourcing solutions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Photo QA for Merchandising Platform (5.0/5, Nov 6, 2020): MCVO Talent Outsourcing Services provides QA services on the photos of a merchandising platform. The team makes sure that all the company's images are perfectly aligned on the sites where they are published. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/108614) ##### Education Experience MCVO Talent Outsourcing Services has demonstrated significant expertise in the Education sector, notably through their engagement with Brightside Academy. They effectively addressed HR challenges by restructuring the entire department, leading to improved metrics and positive organizational changes. Clients praised their strong communication, integrity, and friendly demeanor, highlighting their capacity to meet diverse needs beyond HR, such as digital marketing and customer service. Overall, their impact on the Education industry is marked by positive client feedback and successful project outcomes. - 1 review for education industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - HR Services & Web Dev. for Child Daycare Provider (5.0/5, Nov 2, 2020): A daycare provider hired MCVO Talent Outsourcing Services to act as VP of HR and overhaul their HR system. They've also engaged them on other projects like digital marketing, social media, data entry, and more. [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/104845) ##### Business services Experience MCVO Talent Outsourcing Services demonstrates strong expertise in data entry and outsourcing for the healthcare sector. Clients commend their effective communication and willingness to improve processes, leading to smooth project management. While initial hiccups were noted, the overall sentiment is positive, with clients expressing satisfaction in their ongoing partnerships. Their adaptability and commitment to client needs position them as a reliable choice for businesses seeking support in the business services industry. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry for Outsourced Accounting & Finance Company (4.5/5, Nov 10, 2020): MCVO Talent Outsourcing Services provides data entry services for a healthcare outsourcing & finance company. They were trained on how to input bills in a purchasing system through video calls & training docs.  [Read Full Review](https://clutch.co/go-to-review/mcvo-talent-outsourcing-services/110731) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight MCVO Talent Outsourcing Services' exceptional value for money, often noting significant cost savings compared to local hiring. For instance, one client mentioned hiring talent for a third of the US price, while another emphasized that their services provided quality work at a fraction of the cost of in-house employees. Overall sentiment reflects satisfaction with the balance of cost and quality, with multiple clients recommending the service for its affordability and effectiveness. [Read All Reviews](https://clutch.co/profile/mcvo-talent-outsourcing-services?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 cities - Rockville, Maryland (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Highland Park, Illinois (1 projects) - Plymouth, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - New York City, New York (1 projects) - Cleveland, Ohio (1 projects) - Denver, Colorado (1 projects) [View Reviews](https://clutch.co/profile/mcvo-talent-outsourcing-services?verified=true#reviews) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty. [Visit Website](https://www.concert8.com/) #### Accessible Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive. - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Israel (1 projects) - Philippines (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial. [Visit Website](http://www.staffvirtual.com/) #### Accommodating Clients commend STAFFVIRTUAL for their accommodating nature, particularly highlighting their responsiveness to dynamic needs and commitment to 24/7 support. One review noted, 'Their responsiveness to our dynamic needs was commendable,' emphasizing their adaptability. Overall, the sentiment reflects a strong appreciation for STAFFVIRTUAL's ability to meet client requirements effectively, contributing to a seamless customer experience. - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable. What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### 2 reviews mention Customer Service Outsourcing Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### Experience in 2 industries STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics and Other industries, providing 24/7 customer support that enhances user experience. Clients like Gymshark and Milk Makeup reported a 25% increase in customer satisfaction and a 15% boost in operational efficiency and sales, respectively. The provider's strengths include excellent project management, adaptability, and cost efficiency. Overall, the positive feedback suggests they are well-suited for companies seeking reliable customer support in these sectors. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) ##### Beauty & Cosmetics Experience STAFFVIRTUAL has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their collaboration with Milk Makeup. Their provision of 24/7 customer support significantly enhanced customer satisfaction by 25% and contributed to a 15% increase in sales. Clients commend STAFFVIRTUAL for their exceptional project management and alignment with company values, though they suggest further proactive engagement in process optimization. Overall, they appear to be a solid fit for beauty brands seeking to improve customer engagement and operational efficiency. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): STFFVIRTUAL provides 24/7 customer support for an online beauty brand. The team handles customer inquiries, provides product information, and manages online reviews to improve online shopping experiences. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) ##### Wellness & Fitness Experience STAFFVIRTUAL has demonstrated significant expertise in providing customer support solutions tailored for the Wellness & Fitness industry, as evidenced by their successful collaboration with Gymshark. The company established effective 24/7 customer support, resulting in a 25% increase in customer satisfaction and a 15% improvement in order processing efficiency. Clients commend STAFFVIRTUAL's strong project management, adaptability, and responsiveness, making them a promising partner for businesses seeking to enhance customer engagement in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### 97% of employees work in Mandaluyong City office Mandaluyong City, Philippines Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center, 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/staffvirtual#location) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company garners strong positive feedback, with commendations for rapid knowledge assimilation and professional management. While 92.4% client satisfaction reflects their commitment to quality improvement, some clients noted the need for enhanced technical guidance and training material alignment with real-world applications. [Visit Website](https://www.superstaff.com) #### Communicative Clients consistently praise SuperStaff for their strong communication skills and attentiveness to project needs. One client highlighted that 'communication amongst everyone is very good,' and noted frequent check-ins to ensure expectations were met. Overall, the sentiment regarding communication is highly positive, reflecting a commitment to timely updates and responsiveness, which has contributed to successful project outcomes. #### 2 reviews mention Customer Service Outsourcing BPO Services for Entertainment Company 4.0/5 — SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. - 0 of 2 Customer Service Outsourcing reviews are 5 stars - 2 new reviews for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### Experience in 3 industries SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) ##### Logistics & Supply Chain Experience SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support. - 1 review for logistics & supply chain industry - Unknown avg. project cost - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) ##### Arts, entertainment & music Experience The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector. - 2 reviews for arts, entertainment & music industry - $50,000 – $199,999 avg. project cost - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) - BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations. [Visit Website](https://www.magellan-solutions.com/) #### Unique expertise Clients have praised Magellan Solutions Outsourcing Inc for their unique expertise in lead generation and customer support. One client noted their efficiency in handling inbound calls and strong work ethic, while another highlighted the significant rise in sales and leads due to their effective telemarketing services. Overall, the sentiment reflects satisfaction with the company's technical capabilities and responsiveness to client needs, although there are suggestions for improvement in call quality and staffing. - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process. Additionally, the metrics are trending upwards and the Magellan team responds quickly to changes. Their systems and leadership are strengths. They also are strong with data management. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) #### Experience in 4 industries Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Other industries Experience Magellan Solutions Outsourcing Inc has received positive feedback in the Other industries sector, primarily for their expertise in back office and customer service solutions. Clients highlight their professionalism, efficiency, and ability to significantly reduce operational stress and costs. Many report substantial savings in both time and money, with notable improvements in customer satisfaction and service delivery. Overall, the sentiment is highly favorable, indicating Magellan is a strong candidate for businesses seeking reliable outsourcing support. - 7 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Retail Experience Magellan Solutions Outsourcing Inc has received positive feedback from retail clients for their exceptional customer service and call handling capabilities. Clients report significant time savings, enabling them to focus on business growth. Their professionalism and commitment to understanding client operations enhance customer support effectiveness. Overall, the sentiment is highly favorable, indicating that Magellan Solutions is a strong partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing crucial back office and outbound services. Clients noted significant time and cost savings, with one stating a reduction of workload by 50% and savings exceeding $1,000 monthly. The reviews commend the company's professionalism, effective communication, and strong support, indicating their capability to foster growth and enhance operational efficiency, making them a suitable partner for businesses in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their expertise in inbound services and customer support. Clients appreciate their efficiency, dependability, and strong work ethic, noting significant improvements in productivity and communication. Their ability to handle technical support and optimize customer interactions has made them a valuable partner for companies looking to enhance their operational efficiency. Overall, the sentiment is favorable, indicating a strong alignment with the needs of potential clients in the Media sector. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc demonstrates significant expertise in the Consumer Products industry, particularly in back office services like billing and dealer locator support. Clients report a decrease in billing errors below 2% and enhanced efficiency in connecting customers with local dealers, leading to cost savings of approximately 15% compared to in-house staffing. Their adaptability to changing business needs is a noted strength, although a more personalized customer approach could enhance service delivery. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement. [Visit Website](https://www.premierbpo.com) #### Easy to work with Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided. - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): We love working with Premier BPO. They are great at working with customers. It has been 10 years. [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 cities - Tampa, Florida (1 projects) - Berkeley, California (1 projects) - Pfafftown, North Carolina (1 projects) [View Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) #### 45% of employees work in Quezon City office Quezon City, Philippines 30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis, 31 - 40 employees 63.917.559.0169 [See All Locations (4)](https://clutch.co/profile/premier-bpo#location) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 4 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a sales and customer support company offering services such as lead generation, appointment setting, and customer service management. Reviews indicate a 75% positive reception, highlighting their promptness in customer ticket response and ability to meet sales goals. However, 25% of reviews express dissatisfaction with their project management and communication, suggesting areas for improvement. [Visit Website](https://www.loopcontactsolutions.com/) #### Creative The overall sentiment regarding the creative capabilities of Loop Contact Solutions is highly positive. Clients have praised their 'out of the box thinking' and ability to identify pain points, transforming challenges into opportunities. Notably, one CEO mentioned that Loop's innovative approach significantly increased their subscriber count and customer lifetime value. Their proactive communication and tailored solutions further demonstrate their creative problem-solving skills, contributing to measurable success for their clients. - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): Time to market, out of the box thinking, suggestions and finding the pain points. They take a few of your concerns in terms of managing a company and handling customers and turn them into gold. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [Dynamic Business Outsourcing Solutions](https://clutch.co/profile/dynamic-business-outsourcing-solutions) #### 4 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 50 - 249 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Staff Augmentation - 20% Staffing #### Company description Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas. [Visit Website](https://www.dbos.com.au/) #### Great team The sentiment regarding Dynamic Business Outsourcing Solutions (DBOS) is overwhelmingly positive, with clients highlighting their great team. One reviewer noted that their experience with DBOS was excellent, particularly praising the team's support in administrative tasks and staff training. They emphasized the effective collaboration and ongoing training, which contributed to improved processes. Overall, clients appreciate the professionalism and responsiveness of DBOS, indicating a strong alignment with their project needs. #### Experience in 1 industry Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) ##### Financial services Experience Dynamic Business Outsourcing Solutions (DBOS) has demonstrated strong expertise in providing administrative support tailored for the financial services industry, particularly in claims management. Clients highlight their effective back-office processing, staff training, and commitment to ongoing support. The positive sentiment reflects DBOS's capacity to enhance operational efficiency while maintaining quality service. However, clients suggest improvements in aligning reporting practices with specific key performance indicators to better meet expectations. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Administrative Support for Insurance Brokerage (4.0/5, Sep 4, 2019): Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees. [Read Full Review](https://clutch.co/go-to-review/dynamic-business-outsourcing-solutions/37551) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Konnektors](https://clutch.co/profile/konnektors) #### 4.1 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 15% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 30% Email Marketing - 11% Sales Outsourcing - 10% Social Media Marketing #### Company description Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments. [Visit Website](https://www.konnektors.com/) #### Unique expertise Clients commend Konnektors for their unique expertise in personal outreach and tailored communication strategies. One client noted that Konnektors was the only vendor willing to conduct phone calls with dedicated representatives, enhancing appointment scheduling. Their ability to adapt during challenging circumstances, such as the pandemic, further showcases their expertise. Overall, feedback highlights their valuable service in a competitive market, though clients seek improvements in client preparedness for calls. - Call Center Provider for Logistics Services Company (4.5/5, Jul 16, 2020): They provide a valuable service in a very competitive market. They provide more resources than just sitting behind technology; their personal outreach made the difference. [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) #### Reviewed 1 time in the past 6 months In the past six months, clients have praised Konnektors for their effective lead generation services, highlighting the delivery of qualified leads that significantly enhanced outreach efforts. One CEO noted the team's professionalism and responsiveness, emphasizing a strong culture fit and budget alignment. Overall, the sentiment is highly positive, with clients appreciating the reliable prospect data provided, which directly contributed to successful client engagements. - 1 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/konnektors?sort_by=date_desc&verified=true#reviews) #### Experience in 5 industries Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations. [Read All Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) ##### Consumer products & services Experience Konnektors has received positive feedback in the Consumer products & services industry, particularly for their expertise in lead generation, website development, and sales process outsourcing. Clients commend their strong team management and commitment to delivering tailored, data-driven strategies that enhance outreach and customer follow-ups. The team's ability to nurture relationships and ensure timely communication significantly boosts lead conversion. Overall, Konnektors is regarded as a valuable partner for businesses seeking growth and market expansion. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Konnektors has generated leads for a trading company. The team has also built a website, created product flyers, and handled lead follow-ups. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) ##### Information technology Experience Konnektors demonstrates strong expertise in lead generation for the IT industry, as evidenced by client feedback highlighting their ability to deliver high-quality, well-targeted leads. Clients commend their exceptional customer service, timely project management, and impressive ROI, noting a 25% increase in productivity due to pre-qualified leads. Overall, the sentiment is highly positive, indicating that Konnektors is a reliable partner for businesses seeking to enhance their sales through effective lead generation strategies. - 1 review for information technology industry - $10,000 – $49,000 avg. project cost - Market Research & SEO for IT Company (4.5/5, Oct 23, 2024): Konnektors handled an IT company's SEO initiatives. They performed market research and handled lead generation work to boost the client's lead volume. [Read Full Review](https://clutch.co/go-to-review/konnektors/325057) ##### Business services Experience Konnektor has received mixed feedback within the business services industry, particularly in staffing and recruiting. While one client reported a lack of success in achieving measurable outcomes, another highlighted the operational success of their cold call service, appreciating the personal connection and adaptability of the team. Overall, Konnektor demonstrates strengths in communication and fair pricing, but potential clients should weigh the variability in project outcomes when considering their services. - 2 reviews for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Calling Services for Mobile Event App (5.0/5, Mar 19, 2020): Konnektors provided cold calling services and automated responses between the client's CRM and a list of respondents. The goal was to get leads for the client.  [Read Full Review](https://clutch.co/go-to-review/konnektors/40303) - Outbound & Email Marketing for Staffing Company (0.5/5, May 5, 2023): Konnektors provided outbound and email marketing for a staffing company. Konnektors was responsible for managing outbound calls and email campaigns to attract new customers to the client's business. [Read Full Review](https://clutch.co/go-to-review/konnektors/199741) ##### IT Services Experience Konnektors has received positive feedback from clients in the IT Services industry, highlighting their customer-centric approach and flexibility in managing appointment-setting projects. Clients appreciated their diligent communication, effective project management, and commitment to refining processes. The overall sentiment reflects a strong capability in delivering results, evidenced by extended contracts. Their collaborative workflow and responsiveness enhance their reputation as a reliable partner in the IT Services sector. - 1 review for it services industry - Less than $10,000 avg. project cost - Appointment Setting for IT & Telecom Consulting Company (4.5/5, Oct 7, 2021): An IT and telecom consulting company engaged with Konnektors for appointment setting. The team was responsible for managing necessary calls and scheduling a meeting with customers, hitting the agreed target. [Read Full Review](https://clutch.co/go-to-review/konnektors/28533) ##### Transportation Experience Konnektor has demonstrated expertise in the Transportation industry, particularly through their effective client outreach strategies. One client highlighted their proactive approach, noting the company's commitment to personal communication and tailored solutions, which resulted in scheduling calls with numerous potential clients even during challenging conditions like the pandemic. Overall, clients appreciate their valuable service and efficient communication flow, suggesting that Konnektor is a strong candidate for businesses seeking impactful logistics and marketing support. - 1 review for transportation industry - Less than $10,000 avg. project cost - Call Center Provider for Logistics Services Company (4.5/5, Jul 16, 2020): Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts. [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) ##### Advertising & marketing Experience Konnektors has received positive feedback from clients in the Advertising & Marketing industry, particularly for their effective lead generation services. Clients commend their thorough market research, accurate prospect data, and responsive project management. The consistent delivery of qualified leads has significantly enhanced outreach efforts for their clients. Overall, the sentiment is highly favorable, indicating that Konnektors is a strong choice for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Digital Marketing Agency (5.0/5, Mar 17, 2026): Konnektors provided lead generation services for a digital marketing agency. The team researched the client's target market, built verified contact lists, and delivered qualified leads for the sales team. [Read Full Review](https://clutch.co/go-to-review/konnektors/443528) #### Completed projects in 2 countries - Australia (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) --- ### [OptimumSource](https://clutch.co/profile/optimumsource) #### 3.9 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting - 13% Sales Outsourcing #### Company description OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified. [Visit Website](http://www.optimum-source.com) #### Communicative Clients consistently praise OptimumSource for their effective communication, noting that the company maintains constant contact with department heads. One client highlighted their ability to deliver quicker turnaround times than in-house personnel, reinforcing their reliability and responsiveness. Overall, the sentiment surrounding communication is highly positive, with clients expressing confidence in the company's transparency and customer service, leading to significant operational efficiencies and cost savings. - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): They are in constant communication with our department heads and provide us significant cost savings. [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) #### Experience in 4 industries OptimumSource has demonstrated expertise across various industries, including Business Services, Financial Services, Manufacturing, and others. Clients appreciate their reliability, effective customer service, and cost-saving capabilities, noting significant time and money reductions. Overall sentiment is positive, with strong recommendations highlighting their ability to handle regulatory requirements and payment processes, making them a suitable partner for businesses seeking back office solutions. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) ##### Manufacturing Experience OptimumSource has demonstrated substantial expertise in the Manufacturing industry, particularly in enhancing data security and optimizing back office operations. Clients have noted significant cost savings, with one reporting a reduction of $2,000 monthly, alongside a time savings of 65 man-hours. Their prompt communication and strong security measures have been highlighted as key strengths, positioning them as a reliable partner for organizations seeking to improve operational efficiency and safeguard sensitive information. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) ##### Business services Experience OptimumSource has consistently demonstrated expertise in providing reliable back office services, particularly in data entry and payment processing, which have significantly benefited their clients in the Business services industry. Clients have reported saving over 100 hours monthly and more than $10,000 in costs, highlighting the provider's efficiency and strong customer service. Overall sentiment reflects high trust and satisfaction, indicating that OptimumSource is a strong candidate for businesses seeking dependable support in their operations. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) ##### Other industries Experience OptimumSource has demonstrated exceptional expertise in managing regulatory, tax, and legal aspects of payments processing, particularly for clients in the Other industries sector. Their ability to deliver timely, high-quality work has led to significant cost savings and operational efficiency, allowing clients to reallocate resources effectively. Clients appreciate their broad range of specialists and responsive communication, although there's room for improvement in report presentation. Overall, the sentiment is highly positive, indicating a strong fit for businesses seeking reliable back office services. - 1 review for other industries industry - $50,000 – $199,999 avg. project cost - Payment Processing for Manufacturing Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/137245) ##### Financial services Experience OptimumSource has received positive feedback from clients in the Financial services industry, highlighting their expertise in back office solutions that effectively reduce operational burdens. Clients appreciate the company's responsive customer service and respectful communication, which contribute to a smooth collaboration. Additionally, the service has proven to save time and costs, making OptimumSource a strong candidate for businesses seeking reliable support in financial operations. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Payment Processing for Financial Services Industry Company (3.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/138303) #### 3.8 out of 5.0 rating for cost What Clients Have Said OptimumSource is consistently praised for its cost-effectiveness and value for money. Clients report significant savings, with one noting a reduction of over $10,000 monthly and another mentioning $2,000 in monthly cost savings. The company's pricing structure is described as straightforward, with monthly billing and additional charges for advanced services. Overall, the sentiment is highly positive, with clients appreciating the reliability and efficiency of the services provided, indicating that the value received aligns well with the costs incurred. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Kansas City, Missouri (1 projects) - Rock Island, Illinois (1 projects) - Brooklyn, New York (1 projects) - Oakmont, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a Customer Support Outsourcing firm known for delivering exceptional remote customer care and customer service BPO solutions. With a focus on alignment with client values and budgets, 100% of reviewers highlighted their proactive approach and attentiveness. PartnerHero consistently meets client expectations, evidenced by a customer satisfaction score averaging 4.65 out of 5 stars. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-customer-support) #### Accommodating The feedback regarding PartnerHero's accommodating nature is overwhelmingly positive. Clients have noted that the team goes the extra mile to ensure satisfaction and adapt to changing needs. One client highlighted their willingness to provide training and feedback when necessary. Overall, clients express a strong appreciation for PartnerHero's responsiveness and commitment to meeting requirements, indicating a high level of satisfaction with their service. #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 5 cities - Manhattan, New York (1 projects) - El Segundo, California (1 projects) - Missoula, Montana (1 projects) - Somerville, Massachusetts (1 projects) - Bergen Beach, New York (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - China Taiwan Time (CTT) - Greenwich Mean Time (GMT) - Central African Time (CAT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 8 languages: - English - French - German - Italian - Japanese - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) #### 23% of employees work in Quezon City office Quezon City, Philippines 60 General Aguinaldo Avenue 201 - 250 employees [See All Locations (7)](https://clutch.co/profile/partnerhero#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [Tiburon Data LLC](https://clutch.co/profile/tiburon-data) - 250 - 999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing - 10% IT Managed Services - 10% Mobile App Development - 20% IT Staff Augmentation - 5% Web Development #### Company description Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011. [Visit Website](https://tiburondata.com) #### 98% of employees work in Taguig office Taguig, Philippines 20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC 251 - 300 employees [See All Locations (2)](https://clutch.co/profile/tiburon-data#location) --- ### [Outsourced VA](https://clutch.co/profile/outsourced-va) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Iloilo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 15% Sales Outsourcing #### Company description Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://outsourcedva.com/) --- ### [Upstream BPO](https://clutch.co/profile/upstream-bpo) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Lucena, Philippines #### Services Provided - Allocation of Expertise by Percentage - 7% AI Agents - 7% Back Office Outsourcing - 20% Call Center Services - 7% Content Moderation Services - 15% Customer Service Outsourcing - 12% Data Annotation Services - 7% Finance & Accounting Outsourcing (FAO) - 5% Generative AI - 5% IT Managed Services - 5% Cybersecurity - 10% Sales Outsourcing #### Company description Upstream BPO is a versatile business process outsourcing provider that offers services such as lead generation, customer service, and appointment setting. Across the reviews, 100% of clients highlighted their adaptability and effectiveness in managing overflow calls and improving lead targeting, with many noting their exceptional management and training. Approximately 80% of reviewers praised their strong communication and flexibility, while a small fraction (around 20%) acknowledged occasional areas for improvement that were swiftly addressed. [Visit Website](https://www.upstreambpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable The feedback highlights Upstream BPO's high adaptability to client needs, with one client noting their ability to modify processes effectively. The President & CEO of Skyline Properties emphasized their impressive responsiveness, stating that the agency fulfilled goals on schedule while minimizing errors. Overall, the sentiment regarding adaptability is overwhelmingly positive, indicating that Upstream BPO is capable of adjusting to meet specific client requirements. - Sales Outsourcing for Property Management Firm (5.0/5, Mar 6, 2024): The agency may modify the procedure to meet the demands of the consumer and is adaptable to their needs. The organization keeps its word: goals were fulfilled on schedule, mistakes were either completely avoided or minimized. It's amazing how adaptable they are to changing the procedure. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/273614) #### Experience in 4 industries Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) ##### Consumer products & services Experience Upstream BPO demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing reliable overflow call answering services. Clients highlight their exceptional training of receptionists, effective communication, and ability to maintain service level agreements during peak times. The proactive nature of Upstream BPO in seeking process improvements reinforces their commitment to client satisfaction. Overall, their ability to enhance response rates and streamline operations positions them as a favorable choice for businesses in need of outsourcing solutions. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for BPO Services Company (5.0/5, Mar 15, 2024): Upstream BPO provides ongoing call center services for a BPO services company. The team is responsible for recording calls via the CRM system and using SMS communication during after-hours coverage. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/275932) ##### Real estate Experience Upstream BPO has garnered positive feedback from clients in the real estate industry, highlighting their expertise in B2B lead generation and market research. Clients praised their proactive project management, adaptability, and the quality of deliverables, which resulted in significant lead generation and successful outreach. The company's strong alignment with client values and effective communication fostered a collaborative environment, making them a suitable choice for real estate businesses seeking to enhance their market presence. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Property Management Firm (5.0/5, Mar 6, 2024): Upstream BPO was hired to conduct B2B lead research, locating and compiling data on potential clients for a property management firm. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/273614) - Sales Outsourcing for Shopping Center Operator (5.0/5, Mar 6, 2024): Upstream BPO was hired to find fresh prospects in the established verticals and investigate untapped markets for a shopping center operator. The goal was to launch new vertical outreach and demos. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/273837) ##### Wellness & Fitness Experience Upstream BPO has demonstrated notable expertise in the Wellness & Fitness industry by enhancing customer service operations for integrative wellness centers. Their ability to manage high call volumes and respond swiftly to inquiries has significantly improved client productivity and satisfaction. Clients report high engagement efficiency, with response times under 15 minutes, and an impressive QA score increase from 70% to 85%. Their flexible, dedicated approach makes them a strong partner for wellness businesses seeking reliable customer support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Wellness Center (5.0/5, Jun 13, 2022): Upstream BPO provides ongoing BPO services for a wellness center. They’re mainly in charge of setting appointments and handling customer care support on a 24/7 basis.  [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/22654) ##### Telecommunications Experience Upstream BPO has demonstrated strong expertise in the Telecommunications industry, particularly in appointment setting and lead generation. Clients appreciate their responsive communication and flexibility in adapting to specific needs. One telecommunications manager noted that Upstream significantly reduces their workload by handling 50% of the audience targeting process, enhancing efficiency. Overall, the sentiment is overwhelmingly positive, with recommendations highlighting their strong research capabilities and effective service delivery. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Appointment Setting Services for Telecommunications Company (5.0/5, Jun 11, 2020): Upstream BPO provides appointment setting services for a telecommunications company. They contact potential leads, schedule emails, and enable the client to follow up.  [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/109978) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Malaysia (2 projects) - United States (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 7 languages: - Cantonese - English - Filipino - Hindi - Mandarin - Russian - Urdu [View Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. 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