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Top Call Center Services & Voice Services for Automotive Industries in Manila

Ratings Updated: January 25, 2025

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9 Companies

3 Leaders 6 Contenders

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Country: Philippines

City: Manila

Industry: Automotive

Best Call Center Companies & Voice Services for Automotive Industries in Manila

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PartnerHero

4.9 5 reviews

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Premier Verified

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a seasoned provider of call center and customer support services, excelling in both inbound and outbound call center operations. With a strong emphasis on language capabilities and project management efficiency, 100% of reviewers commend their responsiveness and ability to adapt to client needs, emphasizing their exceptional onboarding and employee retention practices. Clients report high satisfaction rates, with no negative feedback noted.

See all 5 projects
Reviews mention Well-organized projects

Clients consistently commend PartnerHero for their well-organized project management. One client noted, 'They’re on top of the project; the team is timely and well-organized,' highlighting their responsiveness and effective communication through integrated tools. Another client praised their diligence in managing budgets and tasks, stating, 'Very rarely do things fall through the cracks.' Overall, the sentiment reflects satisfaction with PartnerHero's structured approach to project execution.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.

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Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management. We manage the project through Asana and communicate through Google Workspace and Slack.

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Reviews mention Efficient

The sentiment regarding PartnerHero's efficiency is overwhelmingly positive, with clients noting their diligence in staying on budget and maintaining organizational structure. One client highlighted their project management as 'incredibly efficient' and commended the team's high accuracy in task execution. Additionally, their low employee turnover reflects their effective management practices, contributing to overall client satisfaction. Clients express strong confidence in PartnerHero's ability to meet their needs without any significant areas for improvement.

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.

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Reviews mention Flexible

Clients have consistently praised PartnerHero for their exceptional flexibility and adaptability to project needs. One client noted, 'they’ve been incredibly flexible and adaptable to our needs,' highlighting their responsiveness to changing requirements. Overall, the sentiment surrounding their flexibility is overwhelmingly positive, with clients expressing satisfaction in how well PartnerHero aligns with their evolving demands and operational challenges.

Call Center Services for Smart Home IoT Tech Company

5.0 Jan 27, 2023

I can’t think of anything they need to improve because they’ve been incredibly flexible and adaptable to our needs. My only advice is to just go ahead and work with PartnerHero because you won’t be disappointed with their services. Everyone in the leadership chain is very gracious, amiable, and highly interested in your success.

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Reviews mention Team players

Clients consistently express high satisfaction with PartnerHero's collaborative approach, highlighting their team members as professional, friendly, and effective. One client noted, "Working with everyone in the team is a joy," and emphasized the team's incredible attitude. The seamless integration of PartnerHero into the client's operations fosters a sense of partnership, with feedback indicating they are viewed as a genuine extension of the client's team. Overall, the sentiment reflects strong appreciation for their team-oriented service.

Customer Support Services for SaaS Company

5.0 Feb 21, 2023

Attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. No, they are honestly an incredible partner, and wider team to work with.

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Detail-oriented

Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.

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China (5)

Germany (1)

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Reviews mention Unique expertise

Clients have expressed high satisfaction with Welsend's unique expertise in customer service solutions, highlighting their ability to provide stability and meet staffing requirements effectively. Positive feedback emphasizes the competence and accountability of the management team, as well as the overall quality of service delivery. One client noted Welsend's longstanding reputation as an award-winning vendor, reinforcing their expertise in data security management and professionalism. However, there is a suggestion for improvement in their hiring capabilities.

Customer Service Team Support for Bike Share Company

5.0 Mar 3, 2022

The management team is competent and accountable, showcasing their ability to handle projects efficiently. This level of professionalism ensures that all aspects of the project are managed effectively. Their superior delivery highlights their unique expertise in project management.

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Reviews mention Receptive

Clients have consistently praised Welsend for their receptiveness and attention to detail. A Senior Business Director highlighted their effective communication, stating, 'Welsend's project management abilities impressed me greatly. They were attentive to our needs and receptive to our viewpoints.' Regular meetings and timely responses to issues further underscored their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Welsend's flexibility and professionalism in addressing client needs.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

We have been able to maintain very effective communication and exchange with the Welsend team throughout our partnership so that we can raise needs, issues or change requests at any time, via emails, phone calls, regular meetings or an online project management tool. I have always been impressed with Welsend's responsiveness. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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Reviews mention High-quality work

Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.

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Reviews mention Easy to work with

Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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WinSolutions Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Pasig, Philippines

Services provided

60% Call Center Services

40% Other

Founded in 2014, WinSolutions Corporation is a call center service. The team focuses on Call Center Services.
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Marison Client Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Quezon City, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Founded in 2020, Marison Client Services, a small call center company, is in Quezon City, Philippines. Their team specializes in Call Center Services and Back Office Outsourcing.
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SuperStaff.com

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

Located in Makati, Philippines and Medellín, Colombia, SuperStaff.com is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Services provided

80% Call Center Services

20% Back Office Outsourcing

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend

2 PartnerHero

3 Premier BPO

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Center Companies & Voice Services for Automotive Industries in Manila

Welsend

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Ability to deliver

35.1/40.0

16.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Call Center Services

70% Other

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PartnerHero

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Ability to deliver

36.5/40.0

17/20 Reviews

10/10 Clients & Experience

9.5/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Premier BPO

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Ability to deliver

22/40.0

13/20 Reviews

2.1/10 Clients & Experience

6.9/10 Market Presence

Service focus

14% Call Center Services

10% Sales Outsourcing

76% Other

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Centro

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Ability to deliver

10.5/40.0

0/20 Reviews

4.8/10 Clients & Experience

5.7/10 Market Presence

Service focus

15% Call Center Services

10% Sales Outsourcing

75% Other

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Omada One

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Ability to deliver

6.8/40.0

0/20 Reviews

1.8/10 Clients & Experience

5.1/10 Market Presence

Service focus

25% Call Center Services

75% Other

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WinSolutions Corporation

$1,000+

< $25 / hr

10 - 49

Pasig, Philippines

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

60% Call Center Services

40% Other

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Marison Client Services

$1,000+

< $25 / hr

10 - 49

Quezon City, Philippines

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

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SuperStaff.com

$10,000+

$50 - $99 / hr

250 - 999

Makati, Philippines

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Call Center Services

80% Other

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24/7 SECRETARY

$1,000+

< $25 / hr

50 - 249

Dasmariñas, Philippines

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Call Center Services

20% Other

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Top Call Center Services & Voice Services for Automotive Industries in Manila

Best Call Center Companies & Voice Services for Automotive Industries in Manila

Reviews mention Well-organized projects

BPO Service for Social Impact FinTech Platform

Call Center Services for Smart Home IoT Tech Company

Reviews mention Efficient

Call Center Services for Smart Home IoT Tech Company

Reviews mention Flexible

Call Center Services for Smart Home IoT Tech Company

Reviews mention Team players

Customer Support Services for SaaS Company

Reviews mention Detail-oriented

Call Center Services for Telecommunications Company

Reviews mention Unique expertise

Customer Service Team Support for Bike Share Company

Reviews mention Receptive

Call Center Services for Telecommunications Company

Reviews mention High-quality work

Payment Processing for Mid-sized IT Firm

Reviews mention Easy to work with

Virtual Assistant for IT Company

Get closer to kicking off your next project today

Best Call Center Companies & Voice Services for Automotive Industries in Manila

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations