# Top Answering Service in the Philippines Highly reviewed Answering Services companies in Philippines include Remote CoWorker, Select VoiceCom, OBI Services, Helpware CX, ContactPoint 360, Hit Rate Solutions, six eleven global services, Enshored, Conectys, SPLACE BPO. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Answering Service in the Philippines Ratings Updated: Jul 26, 2026 ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (192 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a dynamic provider of Contact Center Services, offering a range of solutions including Customer Support Services and Telephonic Support. Reviews highlight their reliability in project management, timely delivery, and excellent communication skills. Approximately 90% of clients commend their responsiveness and alignment with company values, with a particular emphasis on their ability to efficiently manage inbound and outbound call handling. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-answering-services) #### Reviewed 17 times in the past 6 months Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their effective communication, responsiveness, and ability to deliver on time. Clients praised the dedication and professionalism of team members, particularly noting the exceptional support from individuals like Melanie and Victoria. Specific feedback includes improved organizational efficiency, increased productivity, and successful candidate placements, with no significant areas for improvement identified. Overall, clients feel that Remote CoWorker is a valuable partner in enhancing their operational capabilities. - 16 of 17 reviews are 5 stars - 3 new reviews for Call Center Services services - Less than $10,000 avg. project cost [Read 17 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### 7 reviews mention Answering services Answering services Experience Remote CoWorker has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their prompt responses and effective management of appointment scheduling and customer inquiries, highlighting strengths in communication and operational efficiency. Notable comments include consistent delivery on time and their commitment to enhancing client operations. No areas for improvement were suggested, underscoring the provider's expertise and reliability in supporting diverse business needs. - 7 of 7 Answering services reviews are 5 stars - 1 new review for Answering services in past 6 months - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-432072) #### Completed projects in 8 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - South Africa (1 projects) - United Arab Emirates (2 projects) - United States (118 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-answering-services) #### Well-organized projects Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Reliable Clients consistently highlight OBI Services' reliability, noting their ability to deliver high-quality results on time. For instance, one client emphasized their 'excellent project management,' with all deliverables completed as scheduled and prompt responses to any issues. Another client praised their 'proactive approach,' which included identifying potential problems before they arose. Overall, the sentiment reflects a strong trust in OBI Services' capabilities, with clients appreciating their seamless integration into existing operations and the dependable support provided. - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. What stood out most was their reliability and the way they integrated seamlessly with our team. It felt like having an in-house extension rather than an external vendor. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services LLC demonstrated excellent project management throughout the engagement. They assigned a dedicated team that followed clear processes, communicated regularly, and provided detailed progress updates. All deliverables were completed on time, and any minor issues were addressed promptly. Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management. [Visit Website](https://helpware.com/cx/services/call-center-philippines?utm_source=clutch.co&utm_medium=referral&utm_campaign=answering-services-ph) #### Reviewed 1 time in the past 6 months Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### Experience in 13 industries Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Software Experience Helpware CX has demonstrated strong expertise in the software support sector, particularly in troubleshooting and remote assistance for clients in the parking industry. Clients commend their team's professionalism, patience, and ability to exceed performance quotas, with excellent project management noted. Continuous communication and relationship-building are highlighted as strengths. Potential clients in the software industry may find Helpware a suitable partner, though they should ensure alignment with evolving software requirements. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) ##### Consumer Products Experience Helpware CX has demonstrated exceptional expertise in delivering customer support services for the Consumer Products industry, particularly in handling high volumes of inquiries efficiently. Clients have praised their ability to improve response and resolution times, establish effective communication, and maintain reliability. Their proactive approach in product education and handling disputes further solidifies their strengths in enhancing customer experience. Overall, Helpware's attentive and dedicated service makes them a strong candidate for businesses seeking robust customer support solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) ##### Healthcare Experience Helpware demonstrates robust expertise in the Healthcare sector, particularly in enhancing customer experience for SMBs. Clients commend their effective communication, project management, and ability to exceed performance metrics. Their integration into existing teams and proactive approach in automating processes have significantly impacted client operations positively. Overall, Helpware is recognized as a reliable partner that adds substantial value, making them a strong candidate for organizations seeking to improve their Healthcare services. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) ##### Information technology Experience Helpware has garnered positive feedback in the Information Technology sector, particularly for its expertise in managed services and image annotation. Clients commend their responsiveness, quality of work, and ability to adapt processes to meet specific needs. Notably, Helpware's proactive communication and effective project management have led to improved outcomes, including cost savings and enhanced operational efficiency. The overall sentiment indicates that Helpware is a reliable partner for businesses seeking to optimize their IT capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### eCommerce Experience Helpware has demonstrated significant expertise in the eCommerce sector by providing tailored customer service solutions that align with client values. Feedback highlights their ability to enhance customer handling time and reduce costs effectively. Clients appreciate their responsive project management and the customization of services to meet specific needs, indicating a strong cultural and operational fit. Overall, Helpware is well-regarded for delivering solid value and effective support for eCommerce businesses. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for their expertise in customer support. One client highlighted their effective onboarding and proactive assistance, which enhanced the overall user experience for students and instructors. The team's deep understanding of support systems and commitment to elevating client service were notably impressive. This demonstrates Helpware's ability to deliver impactful solutions tailored to educational needs, suggesting they are a strong fit for businesses in this sector. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Food & Beverages Experience Helpware has received positive feedback from clients in the Food & Beverages industry, highlighting their agility and responsiveness in providing customer support. Clients like Chowbotics and Go Get Em Tiger commend Helpware's ability to enhance customer experience through dedicated support teams and proactive engagement. Their seamless integration and strong communication fostered effective workflows, allowing food and beverage companies to focus on growth and strategic initiatives. Overall, Helpware demonstrates a strong fit for businesses seeking reliable customer support solutions in this sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) ##### Nonprofit Experience Helpware has demonstrated strong expertise in providing scalable calling solutions for nonprofit organizations, particularly in public health initiatives. Clients appreciate their proactive communication, high-quality service, and impressive performance metrics, including a 99% QA accuracy rate. Their ability to quickly adapt and effectively manage large teams under tight timelines has proven beneficial for organizations like VaccinateCA. Overall, their responsiveness and commitment to quality make them a commendable choice for nonprofits seeking reliable support in operations. - 1 review for nonprofit industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) ##### Media Experience Helpware has received positive feedback from clients in the Media industry, highlighting their expertise in customer service and content management. Clients noted significant improvements in customer satisfaction and social media engagement due to Helpware's proactive approach and strong project management skills. Their ability to adapt to the specific needs of media companies and provide tailored support has made a tangible impact on business growth, making them a strong candidate for potential clients seeking similar services. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Retail Experience Helpware has demonstrated significant expertise in the Retail industry by effectively assisting a rapidly growing online rental company with order processing and customer communication. The client highlighted Helpware's impressive training, quick response times, and their seamless integration with in-house teams. This capability allowed for enhanced operational efficiency and immediate customer problem resolution, indicating Helpware's strong impact and reliability in supporting retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Other Industry Experience Helpware demonstrates strong expertise in providing technical support within the Other Industry sector, particularly for clients like CVPS. Their team has been praised for its effective solutions to hardware and software issues, as well as their positive communication and collaborative spirit. Clients appreciate the seamless experience and empathetic approach, highlighting Helpware's ability to enhance client satisfaction without noted areas for improvement. This positions them as a reliable partner for businesses seeking support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) ##### Automotive Experience Helpware has demonstrated expertise in the Automotive industry by efficiently implementing digital marketing projects that enhance campaign performance. Clients highlight their thoroughness, timely project completion, and strong communication, contributing to successful business outcomes. The team's ability to manage both ad-hoc and recurring tasks, coupled with reasonable pricing, positions them as a reliable partner for companies in the automotive sector seeking to improve their digital advertising efforts. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Business services Experience Helpware CX has garnered positive feedback within the Business services industry, highlighted by its commitment to enhancing client operations through dedicated support and effective communication. Clients appreciate the provider's customizable services, which have enabled them to offload administrative tasks and focus on core business functions. The team's expertise in project management and customer service has led to improved client satisfaction and operational efficiency. Overall, Helpware is seen as a valuable partner capable of adapting to evolving business needs. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Clients in the financial services sector have praised Helpware for its expertise in market research and CRM administration, particularly in the US healthcare space. Reviewers highlight their seamless integration into teams, proactive communication, and commitment to continuous improvement. The overall sentiment is highly positive, with clients noting significant operational support that allows them to focus on core business functions, thus indicating Helpware's strong fit for companies in need of reliable outsourcing solutions. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) ##### Advertising & marketing Experience Helpware has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, content creation, and email marketing. Clients appreciate their ability to enhance brand visibility and engagement through tailored strategies and high-quality outputs. The team is noted for their professionalism, effective communication, and commitment to client success, making them a reliable partner for businesses seeking to improve their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Telecommunications Experience Helpware CX has demonstrated strong capabilities in the Telecommunications sector, notably in customer acquisition through effective marketing strategies. Clients commend their swift project management and valuable cost-to-service ratio, leading to tangible results, such as attracting six new customers. Overall, the feedback reflects a high level of satisfaction, suggesting that Helpware CX is well-equipped to meet the needs of businesses in the Telecommunications industry. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Arts, entertainment & music Experience Helpware has received positive feedback in the Arts, entertainment, and music sector for its effective customer service outsourcing. Clients have praised their responsiveness and flexibility, particularly their 24/7 support, which significantly enhances user experience. The company's ability to swiftly adapt to changing needs and improve communication processes showcases their expertise and commitment to client satisfaction. Overall, Helpware's strengths in managing customer interactions make them a valuable partner for businesses in the Arts, entertainment, and music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### IT Services Experience Helpware CX demonstrates strong expertise in IT services, particularly in managing customer support for digital platforms. Clients appreciate their effective communication and dedicated staff, which enhance collaboration and ensure technical inquiries are expertly addressed. The positive feedback highlights their administrative support as a key strength, contributing to a seamless operational experience. Overall, Helpware CX is well-regarded in the IT services industry, making them a suitable partner for businesses seeking reliable customer support solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) #### 4.7 out of 5.0 rating for cost What Clients Have Said Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### 23% of employees work in Taguig office Taguig, Philippines 20th floor, Picadilly Star, 4th ave 751 - 1000 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 10% of employees work in Cebu City office Cebu City, Philippines 10th Floor, Skyrise 4B Bldg, W Geonzon St 201 - 250 employees +63 917 717 1051 [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-answering-services) #### Accommodating Clients have expressed a highly positive sentiment regarding Hit Rate Solutions' accommodating nature. One client highlighted the ease of communication with project managers, stating that changes could be made promptly to fit their needs. Additionally, the commitment to managing staff and ensuring seamless operations, even in the face of unforeseen circumstances, was noted as a significant advantage. Overall, clients appreciate the proactive support and responsiveness, contributing to their satisfaction with the service provided. - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Every thing that I need to change with my project, I got a manager that I can send a message right away and we can do the change to make it fit for my needs. Also, there is another manager always keeping checking up with me that I'm happy with my project and with my associates. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) #### 2 reviews mention Answering services Answering services Experience Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall. - 2 of 2 Answering services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/hit-rate-solutions#review-383369) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### 3 fixed price Call Center Services packages Call Outsourcing Services Pricing Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution. --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The feedback regarding six eleven global services highlights their strong communication skills and responsiveness. Clients noted that the team always replies promptly to requests and actively engages in discussions. One executive emphasized that six eleven's CEO is very communicative, providing fast responses and regular calls for quality assurance. Another client appreciated the ease of initial contact and the team's proficiency in English, facilitating smooth collaboration. Overall, the sentiment towards their communication is overwhelmingly positive. - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) #### 1 review mentions Answering services Answering services Experience Overall, six eleven global services has received positive feedback for their Answering services, with a 95% satisfaction rate among clients. Clients highlight their expertise in staffing and responsiveness, noting effective communication and commitment to projects. One client emphasized the longevity of staff engagement, stating that resources provided have become excellent managers. However, suggestions for improvement include digitizing processes further. Overall, the sentiment is highly favorable, showcasing their significant impact on operational efficiency. - 0 of 1 Answering services reviews is 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/six-eleven-global-services#review-181005) #### 1 review mentions Call Center Services Call Center Services for E-Commerce Company 5.0/5 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. - 1 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/196803) #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Team players Clients consistently praised Enshored as a team player, highlighting their ability to integrate seamlessly into existing operations and provide exceptional customer service. One client noted that Enshored's support team effectively managed customer interactions and demonstrated a commitment to aligning with the client's brand values. Another review emphasized the team's strong work ethic and dedication to customer satisfaction, with agents being described as knowledgeable and capable of independent decision-making. Overall, feedback reflects a positive sentiment regarding Enshored's collaborative approach and adaptability. - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Even during times of uncertainty or change in leadership, they’ve experienced those waves with us and have been able to provide support. Additionally, Alex is always very happy to assist me, even when I’m slightly confused about direction. She provides advice and lets me know what they can provide us with. I’ve found myself being alleviated of things that I wasn’t expecting to be alleviated of. I lean heavily on Alex when it comes to managing the support agents and the operational aspects of our partnership. Furthermore, the support lead oversees escalations a little bit beneath me. The team dynamic has been really helpful for me. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 90% of employees work in Pasig office Pasig, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees 286318857 Pasig, Philippines 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees +63 02 8876 1973 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.5 out of 5 star rating (3 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a company specializing in Contact Center Services, offering comprehensive Customer Support Services in multiple languages. The reviews highlight a strong emphasis on proactive communication and consistent performance. Most clients appreciate their ability to manage technical support across diverse languages, although some suggest improvements in workflow tools. Overall, Conectys demonstrates a high level of client satisfaction with effective Call Handling and Customer Care Services. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Conectys has received positive feedback regarding their proactive approach to communication and project management. Clients appreciate the frequent updates and structured reviews, which include weekly and monthly meetings to discuss progress and metrics. One client highlighted their 'proactive communication and consistent performance' as particularly impressive. Overall, the sentiment reflects confidence in Conectys's ability to engage proactively with clients, contributing positively to project outcomes. #### 1 review mentions Call Center Services Call Center Services for AI Computing Company 4.5/5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 32% of employees work in Davao City office Davao City, Philippines Corner of Quirino Ave and Jacinto Ext. Street 1001 - 2000 employees +63822855555 [See All Locations (8)](https://clutch.co/profile/conectys#location) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication. [Visit Website](https://splacebpo.com/) #### Efficient #### 4 reviews mention Call Center Services BPO Services for Educational Consulting & Research Firm 5.0/5 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. - 3 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Ireland (1 projects) - United States (4 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) --- ### [FGC+](https://clutch.co/profile/fgc) - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 25% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) #### Company description FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting. [Visit Website](https://www.fgcplus.com/?utm_source=clutch.co&utm_medium=referral) #### 75% of employees work in Davao City office Davao City, Philippines Buhangin-Lapanday Road 301 - 400 employees +1 646-893-0193 Davao City, Philippines 158 Bonifacio Street 301 - 400 employees +1 646-893-0193 [See All Locations (4)](https://clutch.co/profile/fgc#location) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Efficient Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations. - BPO Services for Tech Company (5.0/5, May 25, 2022): Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Answering services Answering services Experience Big Outsource has received overwhelmingly positive feedback for their Answering services, with clients noting their reliability and cost-effectiveness. A significant 95% of reviewers commend their exceptional communication and responsive leadership. Clients have experienced growth and improved efficiency, attributing these successes to Big Outsource's support. The team is praised for their proactive approach, with 100% of clients stating they would recommend their services. Overall, the sentiment is highly favorable, highlighting Big Outsource's expertise and commitment to client satisfaction. - 1 of 1 Answering services reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/big-outsource#review-217733) #### 3 reviews mention Call Center Services Call Center Support for Health Consultation Firm 5.0/5 — Big Outsource provides ongoing customer support for a health consultation firm. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) #### Experience in 13 industries Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Legal Experience Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Education Experience Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes. [Visit Website](https://boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-answering-services) #### 1 review mentions Answering services Answering services Experience Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness. - 1 of 1 Answering services reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/boldr#review-351372) #### Experience in 5 industries Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr. has received positive feedback in the Other Industry sector, particularly for their expertise in building effective support teams. Clients appreciate their commitment to aligning with company values and creating a productive work environment. Notable strengths include their proactive communication and ability to meet tight deadlines, as evidenced by rapid team hiring and onboarding. Overall, Boldr. is seen as a reliable partner capable of delivering tailored solutions that enhance operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) #### 55% of employees work in Pasig office Pasig, Philippines 5F Hanston Building, Ortigas Center 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently describe Emapta as easy to work with, highlighting their approachability and responsiveness. One client noted that the EMAPTA consultant was 'instantly able to understand challenges' and was 'an absolute pleasure to work with.' Weekly meetings facilitated effective communication, with project managers who listened to team input. Overall, feedback reflects a strong sentiment of satisfaction regarding Emapta's collaborative and supportive approach throughout the project. - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### Great project management Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects. - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) #### 2 reviews mention Call Center Services Call Center Services for Payment Gateway Company 5.0/5 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Koronadal City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Answering services Answering services Experience IdeasUnlimited has received positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients highlight impressive metrics such as a 90% first contact resolution rate and 97% service quality. Key strengths include responsiveness, effective communication, and flexibility in accommodating increased service demands. Overall, reviewers commend the provider for treating client businesses with care and consistently delivering high-quality support, with no significant areas for improvement mentioned. - 3 of 3 Answering services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ideasunlimited#review-415759) #### 34 reviews mention Call Center Services Call Center & Customer Support for FinTech Company 4.5/5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. - 32 of 34 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions) #### 4.7 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 30% Custom Software Development - 10% AR/VR Development - 10% AI Development - 30% Call Center Services - 10% Web Design #### Company description Flatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care. [Visit Website](https://www.flatworldsolutions.com/) #### Results-oriented Clients have expressed a positive sentiment regarding Flatworld Solutions' results-oriented approach. One client noted their reliability and motivation to quickly learn the business, which alleviated workloads and allowed for a focus on core operations. While there were initial accessibility issues, the team adapted and improved their performance over time. Overall, the feedback highlights their commitment to delivering impactful results, although there is a suggestion for increased initiative in the process. - Call Center Services for Spa & Wellness Gift Card Platform (5.0/5, Nov 29, 2022): Our relationship with Flatworld Solutions is very active and successful. The metric of their success is how much information they feed back to us, which is extraordinary. We’ve also seen positive customer satisfaction from Flatworld Solutions’ services. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169383) - BPO Services for Digital Analytics Agency (4.0/5, Nov 21, 2022): Flatworld Solutions was reliable, results-driven, and highly motivated to learn our business quickly. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/168053) #### Experience in 9 industries Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) ##### Education Experience Flatworld Solutions has received positive feedback from clients in the Education industry, highlighting their expertise in data management and website development. A Development Services Manager from a major UK university praised their ability to build comprehensive Power BI reports and effectively transcribe historical records, emphasizing their responsiveness and professional project management. Overall, clients commend their strong communication skills and commitment to delivering quality results, indicating they are a reliable partner for educational projects. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Web Dev for House Management Consultancy (5.0/5, Nov 30, 2022): Flatworld Solutions redeveloped a website for a house management consultancy. They developed a new domain that matched the firm's capabilities and aesthetics. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169686) - BI & Big Data Consulting for University (5.0/5, Sep 7, 2023): Flatworld Solutions has provided BI and big data consulting services for a university. They've created a set of Power BI reports to help make decisions based on data. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/230963) ##### Consumer Products Experience Flatworld Solutions demonstrates strong expertise in the Consumer Products industry, particularly in enhancing customer service and reducing operational costs. Client feedback highlights their professionalism, effective communication, and impressive 98% customer satisfaction rating. By saving significant manpower and monthly costs, they have proven their value as a reliable partner. Their dedication to understanding client needs and delivering tailored solutions further solidifies their standing as a suitable choice for businesses seeking to improve customer engagement and operational efficiency. - 1 review for consumer products industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Live Answering & Customer Services for Products Business (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/136683) ##### Business services Experience Flatworld Solutions has garnered positive feedback in the Business services industry for its reliable application administration and development services. Clients appreciate their timely delivery, strong project management, and excellent value for cost. The team’s commitment to client success is frequently highlighted, with effective communication and ongoing support being significant strengths. Overall, Flatworld Solutions is positioned as a dependable partner for businesses seeking quality services in the Business services sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - App Dev for IT Company (5.0/5, Mar 15, 2023): Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/187418) ##### Consulting Experience Flatworld Solutions has received positive feedback from clients in the Consulting industry, highlighting their expertise in project management and their commitment to detail. Clients appreciate their timely and organized approach, which relieves operational burdens and allows focus on core business activities. The strength of their communication and hands-on support is consistently noted, making them a reliable choice for businesses seeking effective consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Digital Analytics Agency (4.0/5, Nov 21, 2022): A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/168053) - Website Development for Tax & Business Consulting Firm (5.0/5, May 5, 2023): Flatworld Solutions developed a website for a tax and business consulting company. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/199748) ##### IT Services Experience Flatworld Solutions demonstrates strong expertise in IT services, particularly in project execution like Google Workspace to Microsoft 365 migrations. Clients commend their commitment, flexibility, and responsiveness to feedback, indicating a collaborative spirit. While some reviews suggest improvements in project management and documentation, the overall sentiment reflects satisfaction with their service quality. This makes Flatworld Solutions a viable option for businesses seeking reliable IT services. - 1 review for it services industry - Less than $10,000 avg. project cost - Microsoft 365 Migration for IT Services Company (3.0/5, Feb 22, 2023): Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/182282) ##### Sports Experience Flatworld Solutions has demonstrated significant expertise in the Sports industry, particularly through their work with a baseball development center to enhance the BatRx platform. Clients have praised their ability to deliver timely updates and incorporate feedback effectively. The strong design of the project received positive reception, although there were some noted areas for improvement in testing. Overall, their strengths in project management and responsiveness make them a viable option for organizations in the Sports sector. - 1 review for sports industry - $10,000 – $49,000 avg. project cost - Mobile App Development for Baseball Development Center (4.0/5, Dec 19, 2022): Flatworld Solutions designed and built the second version of a baseball development center's mobile app.  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/172643) ##### Healthcare Experience Flatworld Solutions has received positive feedback from clients in the Healthcare industry for their expertise in call center operations, medical billing, and back-office services. Clients commend their responsiveness, training programs, and ability to scale operations effectively. Notable strengths include efficient project management and the integration of their teams as an extension of in-house staff, leading to improved operational efficiency and cost savings. Overall sentiment indicates strong satisfaction and a recommendation for potential clients seeking reliable healthcare support services. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Claims Processing Services for Healthcare Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/137954) - Call Center Support for Healthcare Center (5.0/5, Nov 5, 2022): A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523) - Custom Software Dev & Business Services for Medical Group (5.0/5, Dec 7, 2022): Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170855) ##### Design Experience Flatworld Solutions demonstrates strong expertise in web design and development, with clients praising their effective communication and timely project delivery. The company excels in addressing functionality issues and has received positive feedback regarding project outcomes. While some clients noted pricing concerns, overall sentiment reflects satisfaction with the quality of work and responsiveness. This makes Flatworld Solutions a viable option for businesses seeking reliable design services. - 1 review for design industry - Less than $10,000 avg. project cost - Web Dev & Support for Web Services Company (4.0/5, Dec 6, 2022): Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170491) ##### Advertising & marketing Experience Flatworld Solutions has received positive feedback in the Advertising & marketing sector for their exceptional call-center services and project management capabilities. Clients highlight their professionalism, responsiveness, and low operational costs, which have led to improved customer satisfaction and efficient support operations. Their expertise in training and resource management further strengthens their role as a reliable partner, making them a compelling choice for businesses seeking to enhance their marketing and customer service functions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Marketing & Advertising Firm (5.0/5, Apr 2, 2021): Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/115593) - Call Center Services for Spa & Wellness Gift Card Platform (5.0/5, Nov 29, 2022): Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169383) ##### Other Industry Experience Flatworld Solutions has demonstrated strong expertise in the Other Industry sector, effectively addressing client needs through proficient project management and communication. Clients appreciate their ability to understand project requirements, deliver quality work, and provide insightful solutions. The positive sentiment is reflected in their responsiveness and commitment, resulting in repeat business opportunities. Overall, their professionalism and capability to handle complex projects make them a compelling choice for potential clients in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Electronics Company (5.0/5, Nov 18, 2022): An electronics company has hired Flatworld Solutions for staff augmentation. They've supported the client with multiple projects, and they advise better solutions for different development challenges. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/167884) ##### Software Experience Flatworld Solutions demonstrates strong expertise in software development, particularly in building specialized teams, as noted by clients in the cybersecurity sector. Their ability to quickly adapt to client needs and learn complex systems with minimal guidance has been highlighted as a key strength. Clients have expressed high satisfaction with communication and workflow efficiency, indicating that Flatworld is well-suited for businesses seeking reliable software solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Cybersecurity Company (5.0/5, Nov 14, 2022): Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/166831) ##### Legal Experience Flatworld Solutions has demonstrated significant expertise in supporting legal services, particularly in lead generation and sales staffing for a Florida-bar-certified lawyer referral service. Clients have praised their communication, professionalism, and the quality of their agents, noting improved compliance and English proficiency compared to previous providers. While the hiring process for sales agents could be expedited, the overall sentiment is highly positive, indicating that Flatworld Solutions is a strong partner for organizations in the Legal industry seeking support. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Lawyer Referral Service Company (5.0/5, Sep 23, 2022): Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159555) ##### Financial services Experience Flatworld Solutions has received positive feedback from clients in the Financial services industry, particularly for their call center and administrative services. Clients commend their expertise, collaborative approach, and effective project management, noting that the support has led to successful outcomes without negative customer feedback. Overall, the sentiment is highly favorable, indicating that Flatworld Solutions is a strong candidate for firms seeking reliable and knowledgeable partners in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163) ##### Real estate Experience Flatworld Solutions demonstrates strong expertise in the real estate sector, specifically in lead generation through effective call center services. Clients appreciate their excellent communication and responsiveness. While results can vary, with about 15% of leads qualifying, they generally meet lead appointment targets. The engagement has provided valuable support, though improvements in lead quality assessment through call recordings are suggested. Overall, they are a solid choice for businesses seeking professional assistance in real estate lead acquisition. - 1 review for real estate industry - Less than $10,000 avg. project cost - Call Center Services for Real Estate Investment Firm (4.0/5, Jul 26, 2022): Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.   [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/151455) ##### Manufacturing Experience Flatworld Solutions has received positive feedback from clients in the Manufacturing industry for its comprehensive service offerings and cost-effectiveness. Clients appreciate the significant time savings, enabling them to focus on core operations. The company's strengths lie in its ability to efficiently handle large volumes of calls and its overall competence. The long-term partnerships indicate reliability and value, making Flatworld Solutions a promising choice for Manufacturing businesses seeking effective support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Reception Service for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/146361) ##### Information technology Experience The reviews indicate strong client satisfaction with the company's inbound services, highlighting their expertise in customer support and communication. Clients appreciate the efficient handling of calls, which has notably saved them time and resources. Their ongoing partnership since 2015 reflects a consistent quality of service, with no significant areas for improvement noted. This positive feedback positions the provider as a reliable choice for businesses seeking comprehensive customer service solutions within the Information Technology industry. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Appointment Scheduling for Technology Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/24993) #### 4.5 out of 5.0 rating for cost What Clients Have Said Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) - $10,000 to $49,000 (7 reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### 33% of employees work in Davao City office Davao City, Philippines Lucita Building Lapu Lapu Cr. Sobrecarey Street 2001 - 5000 employees Davao City, Philippines Aeon Towers, J.P. Laurel Avenue, Bajada, 751 - 1000 employees Davao City, Philippines KSS Building, Buhangin Road Cor Olive Street, 1001 - 2000 employees [See All Locations (9)](https://clutch.co/profile/flatworld-solutions#location) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services. [Visit Website](https://www.sourcefit.com/) #### 2 reviews mention Answering services Answering services Experience Sourcefit has received predominantly positive feedback for their Answering Services, with 80% of reviewers highlighting their effective call center management and responsive project management. Clients commend their value for cost and comprehensive support, especially in recruitment and operations. However, 20% noted areas for improvement, particularly in enhancing their contribution to productivity. Overall, Sourcefit's expertise and proactive communication are frequently praised, indicating a strong alignment with client needs. - 2 of 2 Answering services reviews are 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/sourcefit#review-298252) #### 3 reviews mention Call Center Services QA Services for Biometrics Solutions Firm 5.0/5 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. - 3 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [JOYNO INC](https://clutch.co/profile/joyno) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Lapu-Lapu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 20% Email Marketing - 20% Social Media Marketing - 10% SMS Marketing - 10% Video Marketing #### Company description JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management. [Visit Website](https://joynoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities. - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) #### 1 review mentions Call Center Services Comprehensive Digital Mktg Services for Wellness Company 5.0/5 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/joyno/329097) #### Experience in 3 industries JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) ##### Consulting Experience Client feedback for JOYNO INC highlights their exceptional expertise in consulting services, particularly in marketing and design. Reviews emphasize the company's creativity, efficiency, and commitment to client satisfaction, with clients noting significant improvements in branding and lead generation. JOYNO INC is praised for their proactive communication and willingness to exceed expectations, making them a strong contender for businesses seeking a dedicated and results-oriented partner in the consulting industry. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): A tax services company has hired JOYNO INC for web design and development services. The team handles the client's social media marketing and works on branding, logo design, and Google Ads campaign management. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) ##### Wellness & Fitness Experience JOYNO INC has received positive feedback from clients in the Wellness & Fitness industry, showcasing their expertise in digital marketing tailored for holistic health services. Clients commend their high-quality work, effective social media strategies, and strong communication. The team, led by an accommodating CEO, fosters a respectful and engaging company culture, making them a reliable partner for businesses seeking impactful marketing solutions. Overall, JOYNO INC is well-regarded for their commitment to client success. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Comprehensive Digital Mktg Services for Wellness Company (5.0/5, Nov 7, 2024): JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. [Read Full Review](https://clutch.co/go-to-review/joyno/329097) ##### Restaurants Experience JOYNO INC has received positive feedback from clients in the Restaurants industry, highlighting their expertise in website development and social media marketing. One client praised their professionalism, communication, and ethical practices, especially in contrast to previous vendors. The team's strategic initiatives, such as targeted marketing campaigns, have effectively attracted customers and enhanced brand visibility. Overall, JOYNO INC is recognized for their dedication and impactful results, making them a strong candidate for restaurant businesses seeking to elevate their online presence. - 1 review for restaurants industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing, Web Design & Dev for Restaurant (5.0/5, Oct 24, 2024): JOYNO INC has designed and developed a WordPress website for a restaurant. The team has also created the client's social media marketing strategy and manages Facebook and LinkedIn advertising campaigns. [Read Full Review](https://clutch.co/go-to-review/joyno/325422) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) - Less than $10,000 (2 reviews) --- ### [Pac Biz Contact Center Outsourcing](https://clutch.co/profile/pac-biz-contact-center-outsourcing) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dumaguete, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity. [Visit Website](https://pac-biz.com/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Team players Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship. - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) #### 1 review mentions Call Center Services Inbound Appointment Scheduling for Financial Services Company 4.5/5 — - 0 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### Experience in 3 industries Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) ##### Media Experience Pac Biz Contact Center Outsourcing has garnered positive feedback from clients in the Media industry, particularly for their administrative support and Virtual Assistant (VA) services. Clients appreciate their integrity, transparency, and commitment to enhancing operational efficiency. Notably, they have successfully improved quality control and consistency in client deliverables. Their ability to align with client expectations and provide effective communication further establishes them as a strong partner for businesses in the Media sector. - 1 review for media industry - Less than $10,000 avg. project cost - Business Services for PR & SMM Company (4.5/5, Jan 23, 2023): Pac Biz Contact Center Outsourcing provides administrative assistance for a PR and social media marketing company. They have developed an employee handbook and created brand style sheets. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/177470) ##### Advertising & marketing Experience Pac Biz Contact Center Outsourcing demonstrates strong expertise in the Advertising & marketing sector by effectively managing call center services for diverse industries, including ecommerce and healthcare. Client feedback highlights their reliable customer support, which has significantly improved lead capture and client satisfaction. The company's structured onboarding and continuous quality assurance ensure high performance standards, making them a valuable partner for marketing agencies seeking cost-effective solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) ##### Financial services Experience Pac Biz Contact Center Outsourcing has received positive feedback from clients in the Financial services industry, highlighting their expertise in managing inbound calls efficiently. Clients noted significant time savings and improved sales performance due to their reliable customer service representatives. The company's ability to enhance operational efficiency while providing robust support makes them a favorable choice for businesses in this sector. However, there is room for improvement in call clarity. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Inbound Appointment Scheduling for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### 97% of employees work in Dumaguete office Dumaguete, Philippines 2F DNJ Building, Real Street, Tabuc-tubig, 151 - 200 employees 480-771-3009 [See All Locations (2)](https://clutch.co/profile/pac-biz-contact-center-outsourcing#location) --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency. [Visit Website](https://www.StaffOutsourcing.com) #### Helpful Clients have expressed high satisfaction with Staff Outsourcing Solutions, noting their impressive response times and the quality of service. One client highlighted the effectiveness of their team, stating, 'Every need we've had from day 1 has been quickly handled.' Additionally, the account managers are praised for their involvement and support, with feedback indicating a seamless process: 'We've been pleased with how easy the whole process has been with them.' Overall, the sentiment is overwhelmingly positive. #### Experience in 5 industries Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) ##### eCommerce Experience Staff Outsourcing Solutions has received positive feedback from eCommerce clients, highlighting their expertise in hiring customer service personnel and enhancing overall customer experience. Clients report successful project outcomes, including improved operational efficiency and exceptional employee performance. The company is praised for its effective communication and culture fit, making it a strong candidate for businesses seeking outsourcing solutions in the eCommerce sector. - 2 reviews for ecommerce industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Footwear Company (4.5/5, Sep 5, 2023): Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/230541) - Recruiting & Staffing for Heated Apparel Retailer (5.0/5, Apr 4, 2025): Staff Outsourcing Solutions provides recruiting and staffing services for a heated apparel retailer. The team has hired a customer service manager, customer service representatives, and virtual assistants. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/364895) ##### Consumer Products Experience Staff Outsourcing Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer service and adaptability. Clients praised their professionalism, effective communication, and the ability to provide comprehensive support, leading to improved response times and customer satisfaction. The collaboration has allowed in-house teams to focus on higher responsibilities, ultimately enhancing overall profitability. Their strong performance positions them as a reliable partner for businesses seeking to enhance customer experience in the Consumer Products sector. - 2 reviews for consumer products industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for E-Commerce Facilitator (5.0/5, Nov 15, 2019): Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/87063) - Call Center Services for Toy Company (5.0/5, Aug 23, 2023): A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625) ##### Retail Experience Staff Outsourcing Solutions has received positive feedback from retail industry clients, highlighting their expertise in customer service support. One client noted significant improvements in email, chat, and call response rates, directly contributing to operational efficiency as their business expanded. The company's commitment to quick candidate placement and tailored management was particularly praised, indicating strong adaptability to client needs. Overall, Staff Outsourcing Solutions demonstrates a high level of service quality, making them a suitable partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) ##### Information technology Experience Staff Outsourcing Solutions demonstrates strong expertise in the Information Technology industry, particularly in enhancing customer satisfaction and operational efficiency. Clients report significant improvements, such as a 25% rise in customer satisfaction and substantial time and cost savings. The company's ability to handle high volumes of work efficiently is highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that Staff Outsourcing Solutions is a reliable and effective partner for businesses seeking IT outsourcing services. - 1 review for information technology industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030) ##### Transportation Experience The feedback from clients in the Transportation industry highlights Staff Outsourcing Solutions' expertise in sales and marketing, particularly in establishing effective sales teams. Clients commend the provider's adaptability, responsiveness, and ability to meet complex requirements, resulting in improved sales performance and customer service. The ongoing communication and detailed reporting further enhance their partnership, indicating a strong fit for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Services for Travel Company (5.0/5, Dec 10, 2019): Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Timely Clients have expressed a highly positive sentiment regarding Telework PH's timeliness. One client noted that their engagement significantly saved time on repetitive tasks, allowing them to focus on revenue-generating activities. The main contact, Jeff, maintained effective communication, checking in periodically to ensure a smooth workflow. Overall, the feedback highlights that the project proceeded without any delays or issues, emphasizing the company's reliability in meeting deadlines. --- ### [MySource](https://clutch.co/profile/mysource) #### 5 out of 5 star rating (1 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaue, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 25% Call Center Services - 5% Content Moderation Services - 5% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 5% Recruitment Process Outsourcing - 10% Sales Outsourcing - 5% Web Design - 5% Web Development #### Company description MySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback. [Visit Website](https://mysourcesolutions.com/) #### Communicative Clients consistently highlight MySource Solutions' exceptional communication skills. One client noted their team is 'pretty open with communication' and available 24/7, facilitating seamless contact via phone and email. Additionally, the client appreciated their willingness to listen and adapt to feedback without pushback, stating, 'There’s never any problem if I don’t like something.' Overall, the sentiment reflects a strong emphasis on their communicative approach, contributing positively to client satisfaction. #### Experience in 1 industry MySource Solutions has demonstrated notable expertise in the real estate industry, particularly in lead generation. Clients praise their organizational skills and ability to deliver high-quality leads, significantly improving project ROI. The team is commended for effective communication and responsiveness. Overall, feedback indicates strong satisfaction, with clients recommending clarity in direction to maximize results. This provider is particularly well-suited for businesses seeking robust lead generation support in the real estate sector. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) ##### Real estate Experience MySource Solutions demonstrates strong expertise in the real estate sector, particularly in lead generation. Clients commend their ability to efficiently organize and generate quality leads, often providing 2-3 hot leads daily, resulting in significant ROI. The company's attentive communication and responsiveness to client feedback enhance their service delivery, making them a reliable partner for real estate businesses seeking to optimize their lead generation efforts. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Curation for Real Estate Company (5.0/5, Aug 21, 2020): MySource Solutions provides lead generation services for a real estate company. Their work includes organizing and reaching out to tens of thousands of colder leads. [Read Full Review](https://clutch.co/go-to-review/mysource/46390) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with MySource Solutions' pricing, describing it as very competitive and offering excellent value for money. One client noted a significant return on investment with 2-3 quality leads per day, while affirming that the service provided is exceptional for the cost. Additionally, the feedback highlights the team's responsiveness and willingness to adapt to client needs, reinforcing their reputation for delivering valuable services without compromising on quality. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 98% of employees work in Mandaue office Mandaue, Philippines Hernan Cortes Street 201 - 250 employees [See All Locations (2)](https://clutch.co/profile/mysource#location) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Transparent The overall sentiment regarding transparency in communication with vlbpo cx is highly positive. Clients noted that project management was stellar, with all deliverables made on schedule and proactive solutions provided for any challenges. One client emphasized that vlbpo cx's team anticipated needs before they were voiced, indicating a deep understanding of their business goals. This level of engagement fostered a strong partnership, with clients appreciating the immersive approach to their brand and values. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 4 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care. [Visit Website](https://www.loopcontactsolutions.com/) #### Flexible The sentiment regarding flexibility is notably positive, with clients highlighting Loop Contact Solutions' willingness to adapt to their specific needs. One client emphasized their flexibility in taking on a project that was outside their core business, which significantly contributed to the partnership's success. Overall, the feedback reflects satisfaction with LCS's ability to adjust processes and meet project requirements effectively. - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Their flexibility; Our scope of work was not originally part of their core business, yet they agreed to partner with us on this project. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) #### 3 reviews mention Call Center Services Customer Support for Razor Manufacturing Company 5.0/5 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [hammerjack](https://clutch.co/profile/hammerjack) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% Back Office Outsourcing - 10% Call Center Services - 5% CRM Consulting and SI - 30% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% Other IT Consulting and SI #### Company description hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness. [Visit Website](https://www.hammerjack.com.au) #### Professional The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities. - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### Experience in 2 industries Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) ##### Human Resources Experience Hammerjack has received positive feedback from clients in the Human Resources industry, particularly for their ability to provide skilled offshore talent quickly and efficiently. Clients appreciate the high quality of candidates delivered at competitive prices, highlighting the company's responsiveness and alignment with client values. Overall, Hammerjack is recognized for their expertise in recruitment and project management, making them a strong candidate for businesses seeking reliable HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) ##### Advertising & marketing Experience Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) - Less than $10,000 (1 reviews) #### 50% of employees work in Makati office Makati, Philippines 10 Jupiter 201 - 250 employees 1300 788 451 [See All Locations (2)](https://clutch.co/profile/hammerjack#location) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### Experience in 3 industries Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) ##### IT Services Experience Premier BPO demonstrates significant expertise in IT services, particularly in back office solutions that enhance operational efficiency. Clients have noted their quick turnaround on quality work and effective communication, resulting in substantial cost savings and improved revenue. The company's strengths lie in customer collaboration and responsiveness, solidifying their reputation as a reliable partner in the IT services sector. Overall, client sentiment is overwhelmingly positive, indicating that Premier BPO is a strong candidate for businesses seeking outsourcing solutions. - 1 review for it services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) ##### Manufacturing Experience Premier BPO demonstrates significant expertise in providing back-office services tailored for the Manufacturing industry, as evidenced by client feedback highlighting their ability to facilitate smoother operations and improve timing on duties. Clients appreciate the provider's helpfulness and accessibility, emphasizing their strengths in prompt service delivery. Overall sentiment is positive, suggesting that Premier BPO is a reliable partner capable of enhancing efficiency in manufacturing processes, making them a suitable choice for potential clients in this sector. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Administrative Services for Manufacturing Service (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138160) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 cities - Tampa, Florida (1 projects) - Berkeley, California (1 projects) - Pfafftown, North Carolina (1 projects) [View Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities. [Visit Website](https://www.magellan-solutions.com/) #### 10 reviews mention Call Center Services Claims Processing for Enterprise Consumer Products Firm 4.0/5 — - 3 of 10 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### Experience in 4 industries Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Other industries Experience Magellan Solutions Outsourcing Inc has received positive feedback in the Other industries sector, primarily for their expertise in back office and customer service solutions. Clients highlight their professionalism, efficiency, and ability to significantly reduce operational stress and costs. Many report substantial savings in both time and money, with notable improvements in customer satisfaction and service delivery. Overall, the sentiment is highly favorable, indicating Magellan is a strong candidate for businesses seeking reliable outsourcing support. - 7 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Retail Experience Magellan Solutions Outsourcing Inc has received positive feedback from retail clients for their exceptional customer service and call handling capabilities. Clients report significant time savings, enabling them to focus on business growth. Their professionalism and commitment to understanding client operations enhance customer support effectiveness. Overall, the sentiment is highly favorable, indicating that Magellan Solutions is a strong partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing crucial back office and outbound services. Clients noted significant time and cost savings, with one stating a reduction of workload by 50% and savings exceeding $1,000 monthly. The reviews commend the company's professionalism, effective communication, and strong support, indicating their capability to foster growth and enhance operational efficiency, making them a suitable partner for businesses in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their expertise in inbound services and customer support. Clients appreciate their efficiency, dependability, and strong work ethic, noting significant improvements in productivity and communication. Their ability to handle technical support and optimize customer interactions has made them a valuable partner for companies looking to enhance their operational efficiency. Overall, the sentiment is favorable, indicating a strong alignment with the needs of potential clients in the Media sector. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc demonstrates significant expertise in the Consumer Products industry, particularly in back office services like billing and dealer locator support. Clients report a decrease in billing errors below 2% and enhanced efficiency in connecting customers with local dealers, leading to cost savings of approximately 15% compared to in-house staffing. Their adaptability to changing business needs is a noted strength, although a more personalized customer approach could enhance service delivery. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [MainSource 365 Tech LLC](https://clutch.co/profile/mainsource-365-tech) #### 4.9 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% IT Managed Services - 10% Search Engine Optimization - 10% Web Design #### Company description MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication. [Visit Website](https://www.mainsource365.com) #### Experience in 3 industries Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) ##### Construction Experience Main Source 365 Tech has received positive feedback from clients in the construction industry, highlighting their expertise in IT services crucial for operational efficiency. Clients emphasize the company's proactive support, quick response times, and effective project management, which have significantly contributed to enhancing process efficiency. Their dedication and ability to address urgent issues promptly make them a reliable partner for construction businesses seeking IT solutions. - 1 review for construction industry - Less than $10,000 avg. project cost - IT Services for Retail Lumber and Construction Service (4.5/5, Sep 30, 2019): Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and hacking work. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/55863) ##### Nonprofit Experience MainSource 365 Tech LLC has demonstrated significant expertise in supporting nonprofit organizations, particularly in managed IT services, digital marketing, and website development. Clients highlight the company's caring and proactive approach, which fosters strong partnerships. Notably, a client reported a substantial increase in donations attributed to MainSource's strategies, reflecting a positive impact on fundraising efforts. Overall, the sentiment is highly favorable, indicating that MainSource 365 Tech is well-suited for nonprofits seeking effective technological and marketing solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): A feline adoption center hired Main Source 365 Tech LLC to perform managed IT services and solutions. Their tasks include remote tech support, cybersecurity, consultancy, and data recovery. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) ##### Consumer Products Experience MainSource 365 Tech LLC demonstrates exceptional expertise in the Consumer Products industry, particularly in enhancing eCommerce operations. Clients praise their ability to deliver impactful technology solutions, evidenced by a remarkable 500% increase in sales within a month. Their team's relentless passion and knowledge facilitate rapid execution and ROI, positioning them as a top-tier managed service provider. Overall, client sentiment is overwhelmingly positive, indicating they are a strong fit for businesses seeking significant growth and reliable support. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Business Management for E-Commerce Firm (5.0/5, Nov 6, 2020): Main Source 365 Tech LLC provides managed services to an e-commerce business. The tasks include developing an e-commerce delivery platform and order processing automation.  [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/107772) ##### Real estate Experience MainSource 365 Tech LLC has received positive feedback from clients in the real estate sector, highlighting their expertise in tech support and marketing services. Clients appreciate their comprehensive approach, including website design and social media presence, essential for startups. The team's creativity and knowledge have significantly impacted clients' businesses, fostering growth and professionalism. Overall, clients commend their responsiveness and project management, indicating that they are a strong fit for emerging real estate ventures. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services & Marketing for Home Liquidation Firm (5.0/5, Jul 30, 2020): A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/26581) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) #### 69% of employees work in Pasig office Pasig, Philippines Tycoon center bldg 10 - 15 employees +63 9175470365 [See All Locations (2)](https://clutch.co/profile/mainsource-365-tech#location) --- ### [BruntWork](https://clutch.co/profile/bruntwork) #### 5 out of 5 star rating (1 reviews) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 5% Digital Strategy - 10% HR Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Application Testing - 10% Direct Marketing - 5% Web Development #### Company description We create flexible, fully remote work opportunities in companies around the world.If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection.You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies.We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities. [Visit Website](https://www.bruntwork.co/) #### High-quality work Clients consistently commend BruntWork for delivering high-quality work. One client noted their efficiency and the smooth process in narrowing down candidates, stating, 'the process has been very smooth and high-quality from beginning to end.' Another emphasized the positive impact on internal processes and efficiency after hiring through BruntWork, highlighting their punctuality and effective communication. Overall, the sentiment reflects strong satisfaction with the quality of service provided. #### Experience in 1 industry BruntWork has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, receiving positive feedback for their efficiency and quality of work. Clients reported improved internal processes and increased operational efficiency following their engagement. The overall sentiment is highly favorable, with clients appreciating BruntWork's commitment to delivering results on time and their alignment with company values, making them a suitable partner for businesses in this sector. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients perceive BruntWork as offering significant value for money, with feedback highlighting efficient processes and high-quality service. One client noted a smooth hiring experience for under $10,000, resulting in increased efficiency within their team. Overall, the sentiment is positive, with no reported areas for improvement, indicating that clients feel their investment yields substantial returns. [Read All Reviews](https://clutch.co/profile/bruntwork?verified=true#reviews) - Less than $10,000 (1 reviews) #### 96% of employees work in Makati office Makati, Philippines Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/bruntwork#location) --- ### [Konnektors](https://clutch.co/profile/konnektors) #### 4.1 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 15% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 30% Email Marketing - 11% Sales Outsourcing - 10% Social Media Marketing #### Company description Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support. [Visit Website](https://www.konnektors.com/) #### Communicative The feedback regarding Konnektors' communication is overwhelmingly positive. Clients noted the 'very easy communication flow' with dedicated representatives, highlighting a proactive and responsive approach. One client specifically mentioned the 'positive' attitude of their contact, which facilitated effective collaboration. Additionally, the provision of a weekly activity dashboard underscored their commitment to transparency and ongoing dialogue. Overall, the sentiment reflects a strong emphasis on relationship-building and timely communication, enhancing client trust and project success. - Call Center Provider for Logistics Services Company (4.5/5, Jul 16, 2020): very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze. [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) #### 3 reviews mention Call Center Services Call Center Provider for Logistics Services Company 4.5/5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) #### Experience in 5 industries Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations. [Read All Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) ##### Consumer products & services Experience Konnektors has received positive feedback in the Consumer products & services industry, particularly for their expertise in lead generation, website development, and sales process outsourcing. Clients commend their strong team management and commitment to delivering tailored, data-driven strategies that enhance outreach and customer follow-ups. The team's ability to nurture relationships and ensure timely communication significantly boosts lead conversion. Overall, Konnektors is regarded as a valuable partner for businesses seeking growth and market expansion. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Konnektors has generated leads for a trading company. The team has also built a website, created product flyers, and handled lead follow-ups. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) ##### Information technology Experience Konnektors demonstrates strong expertise in lead generation for the IT industry, as evidenced by client feedback highlighting their ability to deliver high-quality, well-targeted leads. Clients commend their exceptional customer service, timely project management, and impressive ROI, noting a 25% increase in productivity due to pre-qualified leads. Overall, the sentiment is highly positive, indicating that Konnektors is a reliable partner for businesses seeking to enhance their sales through effective lead generation strategies. - 1 review for information technology industry - $10,000 – $49,000 avg. project cost - Market Research & SEO for IT Company (4.5/5, Oct 23, 2024): Konnektors handled an IT company's SEO initiatives. They performed market research and handled lead generation work to boost the client's lead volume. [Read Full Review](https://clutch.co/go-to-review/konnektors/325057) ##### Business services Experience Konnektor has received mixed feedback within the business services industry, particularly in staffing and recruiting. While one client reported a lack of success in achieving measurable outcomes, another highlighted the operational success of their cold call service, appreciating the personal connection and adaptability of the team. Overall, Konnektor demonstrates strengths in communication and fair pricing, but potential clients should weigh the variability in project outcomes when considering their services. - 2 reviews for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Calling Services for Mobile Event App (5.0/5, Mar 19, 2020): Konnektors provided cold calling services and automated responses between the client's CRM and a list of respondents. The goal was to get leads for the client.  [Read Full Review](https://clutch.co/go-to-review/konnektors/40303) - Outbound & Email Marketing for Staffing Company (0.5/5, May 5, 2023): Konnektors provided outbound and email marketing for a staffing company. Konnektors was responsible for managing outbound calls and email campaigns to attract new customers to the client's business. [Read Full Review](https://clutch.co/go-to-review/konnektors/199741) ##### IT Services Experience Konnektors has received positive feedback from clients in the IT Services industry, highlighting their customer-centric approach and flexibility in managing appointment-setting projects. Clients appreciated their diligent communication, effective project management, and commitment to refining processes. The overall sentiment reflects a strong capability in delivering results, evidenced by extended contracts. Their collaborative workflow and responsiveness enhance their reputation as a reliable partner in the IT Services sector. - 1 review for it services industry - Less than $10,000 avg. project cost - Appointment Setting for IT & Telecom Consulting Company (4.5/5, Oct 7, 2021): An IT and telecom consulting company engaged with Konnektors for appointment setting. The team was responsible for managing necessary calls and scheduling a meeting with customers, hitting the agreed target. [Read Full Review](https://clutch.co/go-to-review/konnektors/28533) ##### Transportation Experience Konnektor has demonstrated expertise in the Transportation industry, particularly through their effective client outreach strategies. One client highlighted their proactive approach, noting the company's commitment to personal communication and tailored solutions, which resulted in scheduling calls with numerous potential clients even during challenging conditions like the pandemic. Overall, clients appreciate their valuable service and efficient communication flow, suggesting that Konnektor is a strong candidate for businesses seeking impactful logistics and marketing support. - 1 review for transportation industry - Less than $10,000 avg. project cost - Call Center Provider for Logistics Services Company (4.5/5, Jul 16, 2020): Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts. [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) ##### Advertising & marketing Experience Konnektors has received positive feedback from clients in the Advertising & Marketing industry, particularly for their effective lead generation services. Clients commend their thorough market research, accurate prospect data, and responsive project management. The consistent delivery of qualified leads has significantly enhanced outreach efforts for their clients. Overall, the sentiment is highly favorable, indicating that Konnektors is a strong choice for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Digital Marketing Agency (5.0/5, Mar 17, 2026): Konnektors provided lead generation services for a digital marketing agency. The team researched the client's target market, built verified contact lists, and delivered qualified leads for the sales team. [Read Full Review](https://clutch.co/go-to-review/konnektors/443528) #### Very responsive Konnektors is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [ePerformax Contacts Center and BPO](https://clutch.co/profile/eperformax-contacts-center-bpo) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services. [Visit Website](https://eperformax.com/) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 39% of employees work in Taguig office Taguig, Philippines West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig 2001 - 5000 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [SupportSave](https://clutch.co/profile/supportsave) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 60% Call Center Services #### Company description SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](http://supportsave.com) #### 3 fixed price Call Center Services packages 1-3 FTEs Get Started with Our Call Center Services for Startups #### 88% of employees work in Cebu City office Cebu City, Philippines 7th Floor Robinson's Cybergate Cebu Don Mariano St., Corner Don Gil Garcia St., Fuente Osmena 401 - 500 employees [See All Locations (2)](https://clutch.co/profile/supportsave#location) --- ### [Transcom](https://clutch.co/profile/transcom) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.transcom.com/) #### 91% of employees work in Bacolod office Bacolod, Philippines Singcang-Airport 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/transcom#location) --- ### [live2care](https://clutch.co/profile/live2care) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Mandaue City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Live2care is a Mandaue City, Philippines-based telephone answering service. The team offers Call Center Services. [Visit Website](http://www.welive2care.com/) --- ### [OBPO](https://clutch.co/profile/obpo) - 1,000 - 9,999 employees - Iloilo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000. [Visit Website](https://obpo.co) --- ### [TSA Group](https://clutch.co/profile/tsa-group) - $250,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 65% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://tsagroup.com.au/) #### 37% of employees work in Pasay office Pasay, Philippines 14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/tsa-group#location) --- ### [Sophi Outsourcing](https://clutch.co/profile/sophi-outsourcing) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dumaguete, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 15% Customer Service Outsourcing - 2% Finance & Accounting Outsourcing (FAO) - 2% Social Media Marketing - 1% Transcription #### Company description Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines. [Visit Website](https://www.sophi-inc.com) --- ### [OWC](https://clutch.co/profile/owc) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services. [Visit Website](http://www.oneworldconnections.com/) --- ### [Collective Solution](https://clutch.co/profile/collective-solution) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing #### Company description Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://collectivesolution.net/) #### 73% of employees work in Quezon City office Quezon City, Philippines 41 Commonwealth Avenue 1001 - 2000 employees +63 2 8952 9575 [See All Locations (4)](https://clutch.co/profile/collective-solution#location) --- ### [Forward Bpo Inc.](https://clutch.co/profile/forward-bpo) - 250 - 999 employees - Mandaue City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 5% Business Consulting - 10% Sales Outsourcing - 5% Pay Per Click - 5% Search Engine Optimization - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description Forward Bpo Inc., a phone answering service, was launched in 2017. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize. [Visit Website](https://www.forwardbpo.com/) --- ### [Flatworld Philippines](https://clutch.co/profile/flatworld-philippines) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 50% Call Center Services - 10% Data Annotation Services - 20% Web Development #### Company description Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development. [Visit Website](https://flatworldphilippines.com/) --- ### [Virtual Workforce Professionals](https://clutch.co/profile/virtual-workforce-professionals) - $100,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Pavia, Philippines #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Virtual Workforce Professionals is an answering service company and Back Office Outsourcing company. In Pavia, Philippines, their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://virtualworkforcepro.com) --- ### [Pandr Outsourcing](https://clutch.co/profile/pandr-outsourcing) - < $25 average hourly rate - 250 - 999 employees - Legazpi City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% IT Managed Services - 10% Recruitment Process Outsourcing #### Company description Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.pandroutsourcing.com) --- ### [Upstream BPO](https://clutch.co/profile/upstream-bpo) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Lucena, Philippines #### Services Provided - Allocation of Expertise by Percentage - 7% AI Agents - 7% Back Office Outsourcing - 20% Call Center Services - 7% Content Moderation Services - 15% Customer Service Outsourcing - 12% Data Annotation Services - 7% Finance & Accounting Outsourcing (FAO) - 5% Generative AI - 5% IT Managed Services - 5% Cybersecurity - 10% Sales Outsourcing #### Company description Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned. [Visit Website](https://www.upstreambpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible The overall sentiment regarding flexibility in Upstream BPO's services is highly positive. Clients have noted their impressive adaptability, stating they accommodate last-minute requests and adjust to operational needs efficiently. One client highlighted, 'They’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.' Another remarked on their convenience and responsiveness, emphasizing that their flexibility makes them the most convenient service provider compared to others. - Appointment Setting Services for Telecommunications Company (5.0/5, Jun 11, 2020): I like their flexibility based on my requirements. They always accept my requests even at the last moment and they make changes immediately. I’ve used other services, but they are the most convenient for me because of their flexibility. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/109978) - BPO Services for Wellness Center (5.0/5, Jun 13, 2022): Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night. [Read Full Review](https://clutch.co/go-to-review/upstream-bpo/22654) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Malaysia (2 projects) - United States (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 7 languages: - Cantonese - English - Filipino - Hindi - Mandarin - Russian - Urdu [View Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) #### 33% of employees work in Lucena office Lucena, Philippines 2nd floor, GC bldg Granja street Barangay 1001 - 2000 employees +60327744041 [See All Locations (4)](https://clutch.co/profile/upstream-bpo#location) --- ### [Upstream BPO Inc](https://clutch.co/profile/upstream-bpo-0) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Lucena, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Located in Lucena, Philippines, Upstream BPO Inc is a midsize telephone answering service. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.ph.upstreambpo.com) --- ### [Asia Premier One Source](https://clutch.co/profile/asia-premier-one-source) - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 18% Back Office Outsourcing - 32% Call Center Services - 45% Customer Service Outsourcing - 5% Transcription #### Company description Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.asiapremieronesource.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. 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