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Leaders Matrix

Top Philippines Business Process Outsourcing Companies - Leaders Matrix

LAST UPDATED Sep 24, 2021

Clutch Leaders Matrix

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  1. 1 Helpware
  2. 2 Unity Communications
  3. 3 Callbox
  4. 4 Open Access BPO
  5. 5 Enshored
  6. 6 TDCX
  7. 7 Concert 8 Solutions Inc.
  8. 8 CIENCE Technologies
  9. 9 Fusion BPO Services
  10. 10 Conectys
  11. 11 IdeasUnlimited
  12. 12 Magellan Solutions Outsourcing Inc
  13. 13 Aidey
  14. 14 Flatworld Solutions
  15. 15 Infinit-O Global

Top 15 Business Process Outsourcing Services in the Philippines

Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Taguig, Philippines
Ability to deliver
20
8.7
8.5
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Unity Communications

Your BPO partner in the Americas and Philippines

$1,000+
< $25 / hr
250 - 999
Taguig, Philippines
Ability to deliver
19
8.5
8.6
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Callbox

LEAD MANAGEMENT SOLUTIONS

Undisclosed
Undisclosed
250 - 999
Davao City, Philippines
Ability to deliver
20
9
8.3
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Open Access BPO

We SpeaK Your Language

$1,000+
< $25 / hr
1,000 - 9,999
Makati, Philippines
Ability to deliver
16.2
7.2
8.5
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Enshored

Powerful outsourcing for disruptive start-ups.

$1,000+
< $25 / hr
1,000 - 9,999
Pasig, Philippines
Ability to deliver
15.8
7.2
8.1
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

TDCX

Award-Winning Digital Economy Enabler

$100,000+
Undisclosed
10,000+
Pasig, Philippines
Ability to deliver
17.4
5
7.8
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

Concert 8 Solutions Inc.

Business Process Outsourcing for the New Economy

Undisclosed
Undisclosed
50 - 249
Makati, Philippines
Ability to deliver
16.4
6
7.6
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

CIENCE Technologies

Human-driven & Machine-powered Lead Gen Services

$1,000+
< $25 / hr
1,000 - 9,999
Taguig, Philippines
Ability to deliver
20
9.5
9.5
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Fusion BPO Services

Multilingual Inbound & Outbound Call Center.

$5,000+
< $25 / hr
10,000+
Pasig, Philippines
Ability to deliver
14.3
5
8.3
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Conectys

Exceptional in Every Interaction

$250,000+
< $25 / hr
1,000 - 9,999
Davao City, Philippines
Ability to deliver
14.8
5
7.6
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
General Santos City, Philippines
Ability to deliver
16.3
6.6
8.4
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

Magellan Solutions Outsourcing Inc

See The Future Your Way

$10,000+
< $25 / hr
250 - 999
Mandaluyong, Philippines
Ability to deliver
14.5
5
8.6
Reviews
Clients & experience
Market presence
Service Focus
85%
15% Other
Non-Voice BPO/Back Office Services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
16.2
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Davao City, Philippines
Ability to deliver
16.6
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Infinit-O Global

Endless Opportunities

$1,000+
Undisclosed
250 - 999
Makati, Philippines
Ability to deliver
13.4
5
9
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Non-Voice BPO/Back Office Services

Contenders Breakdown

Hit Rate Solutions

Philippines Based Outbound Call Center

$1,000+
< $25 / hr
50 - 249
Bacolod, Philippines
Ability to deliver
15.1
6.2
8.5
Service Focus
100%
Non-Voice BPO/Back Office Services

Premier BPO

OUR FRONT OFFICE IS YOUR BACK OFFICE

$1,000+
< $25 / hr
250 - 999
Quezon City, Philippines
Ability to deliver
13
5
7.7
Service Focus
70%
30% Other
Non-Voice BPO/Back Office Services

2ndOffice

Philippines Outsourcing Provider

$1,000+
< $25 / hr
50 - 249
Antipolo, Philippines
Ability to deliver
16.2
5
8.1
Service Focus
100%
Non-Voice BPO/Back Office Services

Staff Outsourcing Solutions

A leading global BPO company

$1,000+
< $25 / hr
50 - 249
Cebu City, Philippines
Ability to deliver
16.5
5
7.8
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Cloudstaff

Talent Solutions for the Modern Workforce

$1,000+
< $25 / hr
1,000 - 9,999
Angeles, Philippines
Ability to deliver
15.5
6.5
8
Service Focus
40%
60% Other
Non-Voice BPO/Back Office Services

Pac Biz

Premium 24/7 Support to Grow your Business

$1,000+
< $25 / hr
50 - 249
Dumaguete, Philippines
Ability to deliver
15.6
5.6
7.6
Service Focus
100%
Non-Voice BPO/Back Office Services

OptimumSource

KPO, ITO, BPO

$1,000+
< $25 / hr
50 - 249
Pasig, Philippines
Ability to deliver
12.6
6.9
7.9
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Swivot BPO

Professional, Flexible, Communicative

$10,000+
< $25 / hr
10 - 49
Mandaluyong, Philippines
Ability to deliver
16.3
6
7.3
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Telework PH

Less Stress. Less Worry. Better Sleep

$1,000+
< $25 / hr
250 - 999
Baliuag, Philippines
Ability to deliver
16.8
5
Service Focus
100%
Non-Voice BPO/Back Office Services

Tru29 Solutions Inc.

True Outsourcing Partnership

$1,000+
< $25 / hr
50 - 249
Pasig, Philippines
Ability to deliver
16.5
5
7.1
Service Focus
71%
29% Other
Non-Voice BPO/Back Office Services

Lambent Consulting

Lambent Consulting

$1,000+
< $25 / hr
10 - 49
Dumaguete, Philippines
Ability to deliver
17.7
6
7.4
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Leadroot

Leads delivered at scale

$1,000+
< $25 / hr
2 - 9
Las Pinas, Philippines
Ability to deliver
16.4
6.5
6.9
Service Focus
60%
40% Other
Non-Voice BPO/Back Office Services

Konnektors

Optimizing Business Opportunities

$1,000+
< $25 / hr
10 - 49
Davao City, Philippines
Ability to deliver
15.6
6
7
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

NICE inContact

The cloud contact center software leader.

$1,000+
< $25 / hr
1,000 - 9,999
Taguig, Philippines
Ability to deliver
12.2
5.2
9.5
Service Focus
100%
Non-Voice BPO/Back Office Services

EMAPTA

Your Team. Your Way.

$10,000+
< $25 / hr
1,000 - 9,999
Mandaluyong, Philippines
Ability to deliver
16
5
7.3
Service Focus
21%
79% Other
Non-Voice BPO/Back Office Services