# Top BPO Companies in the Philippines Highly reviewed BPO companies in Philippines include Connext, ContactPoint 360, Remote CoWorker, Unity Communications, Select VoiceCom, OBI Services, Outsourced, Helpware CX, Hit Rate Solutions, Enshored. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in the Philippines Ratings Updated: Jul 16, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connext.solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Reliable Clients consistently highlight Connext's reliability in their services, noting their commitment to building strong partnerships. One client emphasized that Connext's recruiting and management processes are dependable, efficiently matching highly talented candidates to their needs. Additionally, the account management team is always accessible, ensuring smooth operations and prompt resolution of any issues. Overall, the sentiment reflects a strong trust in Connext's ability to deliver consistent and high-quality support, contributing positively to client satisfaction and business growth. - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### Experience in 5 industries Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) ##### Real estate Experience Connext has demonstrated a strong expertise in supporting the real estate industry, particularly in transaction management and recruitment services. Clients appreciate their proactive approach and the ability to quickly provide highly qualified candidates, significantly improving operational efficiency and client satisfaction. The positive sentiment reflects their commitment to excellence and the seamless integration of their team as an extension of the client's business, making them a reliable partner for long-term collaboration. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Reviewed 2 times in the past 6 months Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive. - 2 of 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/contactpoint-360?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 10% of employees work in Cebu City office Cebu City, Philippines 10th Floor, Skyrise 4B Bldg, W Geonzon St 201 - 250 employees +63 917 717 1051 [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (191 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a virtual assistant service provider specializing in administrative, operational, and business development support. The reviews reflect an overwhelmingly positive client experience, with 100% reporting improved efficiency, organization, and responsiveness. Many clients (approximately 80%) highlighted the team's proactive communication and personalized support, while 60% specifically praised their adaptability and cultural fit. Overall, Remote CoWorker consistently delivers dependable and cost-effective virtual assistance solutions. [Visit Website](https://remotecoworker.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Reviewed 16 times in the past 6 months Recent reviews for Remote CoWorker reflect a strong overall sentiment, with clients praising their responsiveness, organizational skills, and ability to enhance operational efficiency. For instance, the Chief of Staff at Ampa noted significant productivity improvements and effective communication, while the Owner of Northern Roots Governance highlighted the establishment of streamlined processes. Clients consistently reported high satisfaction, with no major areas for improvement identified, indicating Remote CoWorker's commitment to delivering quality virtual assistance. - 15 of 16 reviews are 5 stars - Less than $10,000 avg. project cost [Read 16 Recent Reviews](https://clutch.co/profile/remote-coworker?sort_by=date_desc&verified=true#reviews) #### Experience in 26 industries Remote CoWorker has garnered positive feedback across various industries, demonstrating strong expertise in construction, medical, arts, and real estate sectors. Clients praised their effective administrative support, operational efficiency, and quick onboarding processes. In the medical field, Remote CoWorker enhanced productivity and patient management, while in construction, they improved operational workflows. Overall, the sentiment is highly favorable, with clients noting responsiveness and adaptability, making them a suitable choice for businesses in these domains. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Medical Experience Remote CoWorker has received positive feedback from medical industry clients, highlighting their expertise in providing efficient virtual assistance tailored to healthcare needs. Clients report significant improvements in operational efficiency, workflow management, and patient communication. Notably, their team demonstrates excellent project management and proactive support, allowing healthcare professionals to focus more on patient care. Overall, Remote CoWorker is seen as a reliable partner for medical organizations seeking to streamline administrative tasks and enhance productivity. - 7 reviews for medical industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) - Back-Office Outsourcing for Neurotechnology Company (5.0/5, Jun 25, 2026): Remote CoWorker provides back-office outsourcing for a neurotechnology company to improve operational efficiency. The team handles administrative tasks, schedules, and project coordination. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/467616) ##### Arts, entertainment & music Experience Remote CoWorker demonstrates notable expertise in the Arts, entertainment & music industry, as evidenced by client feedback highlighting their exceptional project management, effective communication, and tailored support. Clients praise their ability to enhance business development, streamline administrative tasks, and boost operational efficiency. Their commitment to understanding client needs and delivering timely results positions them as a strong partner for organizations seeking reliable assistance in this sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Sports Experience Remote CoWorker demonstrates strong expertise in the Sports industry, effectively supporting clients with administrative tasks and content management. Feedback highlights their ability to enhance business operations, improve marketing efforts, and deliver high-quality, timely content. Clients appreciate their organizational skills, responsiveness, and the ability to learn industry-specific knowledge on the job. Overall, Remote CoWorker is well-regarded for their professionalism and impact, making them a suitable partner for businesses in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Franchises Experience Remote CoWorker has received positive feedback from a leading franchise company specializing in senior living transitions. Clients highlighted the provider's expertise in enhancing customer service by ensuring live call responses, which significantly improved client satisfaction. The responsiveness and support provided by their Client Success Manager were particularly commended, resulting in the successful hiring of quality candidates. Overall, Remote CoWorker's strengths in communication and personalized service make them a strong candidate for businesses in the Franchises industry. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Real estate Experience Remote CoWorker has demonstrated significant expertise in supporting real estate businesses through various roles, including appointment setting, CRM management, and administrative assistance. Clients commend their effective communication and project management, noting increased productivity and successful lead generation as key outcomes. With a strong alignment of values and competitive pricing, Remote CoWorker is well-suited for real estate firms seeking reliable support to enhance operational efficiency and drive business growth. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has garnered positive feedback from legal industry clients, highlighting their expertise in recruiting qualified legal assistants and virtual staff. Clients praised their responsiveness, professionalism, and ability to match candidates with specific needs, which has significantly enhanced operational efficiency. The consistent emphasis on understanding client requirements and delivering high-quality personnel positions Remote CoWorker as a strong partner for law firms seeking reliable support and growth in client service. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Business services Experience Remote CoWorker has received positive feedback from clients in the business services industry, highlighting their expertise in administrative support and effective project management. Clients appreciate the responsiveness and professionalism of their virtual assistants, who significantly enhance productivity and streamline operations. Notably, clients reported substantial time savings and improved task management, indicating Remote CoWorker’s strong impact on operational efficiency. Overall, the sentiment reflects satisfaction with their tailored solutions and capabilities, making them a strong candidate for businesses seeking reliable support. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has demonstrated expertise in the Automotive industry by providing reliable administrative and customer service support. Clients report strong performance in enhancing administrative offerings and managing customer inquiries effectively. Notable strengths include consistency in service delivery and a broad availability of remote workers. Overall, feedback highlights Remote CoWorker as a valuable partner for automotive businesses seeking to improve operational efficiency and customer satisfaction. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting plumbing companies, particularly in administrative and marketing functions. Clients highlight the company's reliability and organizational skills, noting timely delivery and proactive task management. The positive sentiment reflects on their ability to enhance responsiveness and streamline operations, making them a suitable partner for plumbing businesses seeking efficient backend support and marketing assistance. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback from clients across various industries for their efficiency, responsiveness, and high-quality service. Clients appreciate their ability to handle administrative and operational tasks, which has resulted in improved workflow and time savings. The virtual assistants are noted for their professionalism and adaptability, creating a seamless integration with client teams. Overall, Remote CoWorker is seen as a reliable partner that enhances operational capabilities, making them a strong fit for businesses in need of support across diverse sectors. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates significant expertise in the Energy & natural resources sector, as evidenced by their ability to provide effective accounting solutions and maintain strong client communication. Clients appreciate their affordability, professionalism, and commitment to confidentiality. The provider's proactive approach and alignment with client values enhance their reputation, making them a strong candidate for businesses seeking reliable support in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker demonstrates strong expertise in IT support and virtual assistance, consistently delivering timely and effective project management. Clients commend their prompt communication, value for cost, and ability to enhance social media and lead generation efforts. Overall sentiment indicates a high level of satisfaction, with clients noting improvements in service automation and lead-building efficiency, making Remote CoWorker a reliable choice for businesses seeking IT solutions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker demonstrates significant expertise in the Consumer products & services industry, providing effective support in customer service, social media management, and administrative tasks. Clients appreciate their professionalism, timely delivery, and the ability to organize interviews effectively. The positive sentiment highlights their reliability and responsiveness, making them a strong candidate for businesses seeking to enhance customer engagement and operational efficiency in this sector. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has received positive feedback from clients in the Media industry, highlighting their expertise in providing timely virtual assistance, efficient scheduling, and lead generation. Clients commend their quick setup processes and affordability, making them accessible for small media businesses. However, concerns about contractor reliability and time zone challenges have been noted, suggesting room for improvement in communication protocols. Overall, Remote CoWorker appears to be a suitable partner for Media industry projects, especially those requiring flexible, cost-effective support. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback within the contracting industry for their expertise in administrative support, particularly in improving operational efficiency and communication. Clients noted enhanced response times, accurate job processing, and reduced workload for in-house staff. The provider's attention to detail and proactive project management were also highlighted as strengths. Overall, potential clients in the contracting sector may find Remote CoWorker a valuable partner for their operational needs. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has demonstrated strong expertise in the Manufacturing industry through positive client feedback. Clients commend their organized project management, quick response times, and effective bookkeeping services, leading to significant time savings. Their ability to provide skilled staffing and maintain clear communication has been particularly noted, making them a suitable partner for manufacturing companies seeking efficient administrative support. Overall sentiment suggests they are a reliable choice for businesses in this sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in event planning, as evidenced by positive client feedback. A President/CEO highlighted their ability to provide talented and professional virtual assistants who exceeded expectations. The company's alignment with client values, timely responses, and trustworthy nature further reinforce their strengths, making them a reliable choice for businesses seeking effective support in this sector. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker demonstrates strong expertise in the insurance sector, particularly through telemarketing services for small to mid-sized businesses. Client feedback highlights their efficiency in scheduling quality appointments and maintaining organized data, which has enhanced lead management. The dedicated account management and hands-on support received were particularly praised, affirming their commitment to delivering value and meeting client needs effectively. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking to optimize their insurance offerings. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from eCommerce clients, highlighting their ability to effectively alleviate workload through skilled assistant hiring. Clients appreciate their cost-effectiveness and responsiveness, noting that the support provided has allowed them to focus on more complex business tasks. The company's prompt and helpful service has left clients highly satisfied, making Remote CoWorker a strong candidate for businesses seeking expertise in eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated significant expertise in the HVAC industry, particularly in service coordination, invoicing, and dispatching. Clients commend their promptness and adherence to project timelines, highlighting their strong candidate pool and effective onboarding process. Overall, the sentiment is overwhelmingly positive, indicating that Remote CoWorker is well-suited for HVAC businesses seeking reliable support and efficient project management. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has consistently received positive feedback from clients in the Financial services industry, highlighting their expertise in administrative support, operational efficiencies, and lead generation. Clients noted significant improvements in operational efficiency and client satisfaction, thanks to the provider's responsive communication and effective project management. The company's ability to adapt to specific client needs while maintaining high-quality service delivery makes them a strong candidate for businesses seeking reliable support in the Financial services sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker demonstrates strong expertise in the Retail industry, particularly in e-commerce and customer service. Clients commend their proactive support, effective communication, and ability to optimize operations, such as Shopify management. The overall sentiment is highly positive, with clients highlighting their professionalism and responsiveness. Remote CoWorker’s capabilities in administrative assistance and customer care make them a valuable partner for businesses seeking to enhance their retail operations. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated strong expertise in supporting the Food & Beverage industry, particularly in the seafood sector. Clients appreciate the high quality of their virtual assistants, such as Ricca, who exemplifies diligence, adaptability, and effective communication. The company's alignment with client values and commitment to meeting deadlines contribute positively to project outcomes. Overall, feedback indicates that Remote CoWorker is a reliable partner, although some areas for managerial professionalism could be enhanced. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) ##### Healthcare Experience Remote CoWorker demonstrates strong expertise in back-office support tailored for the healthcare industry, particularly in candidate sourcing and appointment scheduling. Clients highlight their attentive project management and timely delivery, contributing positively to operational efficiency. The feedback indicates a culture fit and alignment with client values, showcasing Remote CoWorker as a reliable partner for healthcare businesses seeking to enhance support services. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) ##### Advertising & marketing Experience Remote CoWorker has garnered positive feedback in the Advertising & Marketing sector, especially for their efficient virtual assistant services, which have significantly enhanced client operations. Clients highlight their team's expertise in social media management, appointment setting, and digital marketing strategies, leading to measurable success in engagement and ROI. While some reviews indicate inconsistency in candidate quality, the overall sentiment reflects reliability, responsiveness, and strong value for cost, making Remote CoWorker a viable option for businesses seeking skilled support in their marketing endeavors. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Education Experience Remote CoWorker has received positive feedback from clients in the Education industry, highlighting their expertise in providing timely and efficient support. Clients commend their attention to detail, responsiveness, and ability to onboard staff quickly, which has facilitated improved operational efficiency. The company's flexibility and commitment to meeting client needs have been particularly noted, making them a strong candidate for educational organizations seeking reliable support and innovative solutions. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Construction Experience Remote CoWorker has demonstrated significant expertise in the Construction industry, providing effective administrative support and establishing operational systems for businesses. Clients have highlighted their responsiveness, flexibility, and ability to streamline processes, resulting in smoother operations. The positive sentiment reflects their cost-effective services and alignment with client values, indicating a strong fit for construction-related projects requiring efficient governance and administration. - 2 reviews for construction industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Back-Office Outsourcing for Construction Management Firm (5.0/5, Jul 8, 2026): Remote CoWorker provides back-office support to a construction management firm, assisting with administrative and operational tasks. They set up SOPs, organize Google Workspace and emails, and maintain CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/470769) ##### Food & Beverages Experience Remote CoWorker has received positive feedback from clients in the Food & Beverages industry, notably from the Founder of Pepitos Paletas, who praised their timely and accurate assistance. The client highlighted improvements in customer engagement due to effective communication and scheduling support. Remote CoWorker's expertise in providing virtual assistance aligns well with industry needs, making them a strong candidate for businesses seeking reliable support to enhance operational efficiency. - 1 review for food & beverages industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) ##### Software Experience Remote CoWorker demonstrates strong expertise in providing administrative support for software companies, particularly in the hospitality and travel sectors. Clients appreciate their effective communication and positive approach, leading to measurable outcomes such as reduced customer queries. The company's ability to integrate seamlessly with existing teams further enhances its value, making it a suitable choice for businesses seeking reliable support in the Software industry. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Remote CoWorker for its competitive pricing and the overall value provided. Many reviews highlight that the company's rates fit within budget constraints while delivering quality services. For instance, one client noted they received excellent value for cost, which contributed to increased organizational efficiency. Overall sentiment indicates satisfaction with the affordability of services relative to the quality and responsiveness of the support staff, making Remote CoWorker a favorable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Results-oriented Unity Communications has received overwhelmingly positive feedback regarding their results-oriented approach. Clients highlighted record-breaking outcomes, such as doubling sales and establishing major regional partnerships due to Unity's effective lead generation and implementation support. One client noted that Unity contributed 30-50% of their sales numbers, emphasizing the importance of their partnership. The team's organization and commitment to meeting business expectations were consistently praised, reflecting a strong alignment with client goals and a focus on tangible results. - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): The results for the 18 months we ran in conjunction with Unity were record-breaking for our market. We landed major regional brands due to the involvement of Unity creating conversations our sales teams could run with and the implementation support offered. The end to end sale support model thrived. The sales team was eager to win Unity's favor and support, knowing that they were bringing in half of the leads we were closing (sales team still responsible to continue their contributions as this was a growth project, not a shift the work project). Our sales doubled. We had a very harmonious relationship between Unity and the direct sales team. [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) #### Experience in 11 industries Unity Communications has garnered positive feedback across various industries, notably in Medical, Telecommunications, and E-commerce. Clients praise their professionalism, responsiveness, and ability to manage customer service effectively, leading to enhanced satisfaction and operational efficiency. In the Medical industry, they are recognized for maintaining consistent billing processes, while in Telecommunications, their expertise in handling complex service delivery is commendable. Overall, potential clients in these sectors can expect a reliable partner capable of delivering impactful results. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### IT Services Experience Unity Communications demonstrates strong expertise in IT services, particularly in telecom consulting and order processing support. Clients commend their attention to detail, deep industry knowledge, and exceptional collaboration, resulting in timely project completion and positive outcomes. The overall sentiment is highly favorable, with clients expressing satisfaction and willingness to engage Unity for future projects, indicating a strong fit for businesses seeking reliable IT service partners. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Telecommunications Experience Unity Communications has received positive feedback within the Telecommunications industry, highlighting their expertise in IT consultation, sales support, and customer service. Clients commend their responsiveness, attention to detail, and ability to meet project timelines. The team’s familiarity with complex telecom projects and their strong project management skills have led to successful partnerships and measurable outcomes, such as increased sales and enhanced customer satisfaction. Overall, Unity Communications is seen as a reliable partner for businesses seeking to optimize their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has received positive feedback from clients in the Agriculture industry, particularly for their expertise in bookkeeping and accounting services tailored to Canadian tax laws. Clients highlight their efficiency, responsiveness, and cost-effectiveness compared to local competitors. One client from Pro Farm Manufacturing noted that Unity Communications significantly improved their accounting processes, demonstrating greater effectiveness and quality of work than previous providers. Overall, the sentiment is highly favorable, indicating that Unity Communications is a strong choice for businesses seeking reliable financial management in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Medical Experience Unity Communications has demonstrated strong expertise in revenue cycle management for the medical industry, earning praise for their organized approach and effective communication. Clients highlight their ability to maintain collections and client satisfaction despite staffing challenges. The team is characterized as respectful and diligent, with a focus on improving operational efficiency. Overall, feedback indicates a reliable partnership that adds significant value to healthcare operations, making them a suitable choice for medical businesses seeking enhanced revenue management solutions. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Call Center Services for Revenue Cycle Mgmt Co (5.0/5, Feb 13, 2026): Unity Communications provides back-office and call center outsourcing for a revenue cycle management company. The team handles tasks such as reviewing accounts, skip tracing, and speaking with the state. [Read Full Review](https://clutch.co/go-to-review/unity-communications/436184) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) ##### Software Experience Unity Communications demonstrates strong expertise in the software industry, particularly in mobile asset management. Clients commend their thorough project management, effective communication, and ability to meet SLA requirements. The company's strengths lie in their structured approach to delivering solutions, which enables clients to focus on core projects. Overall, feedback indicates high satisfaction, suggesting Unity Communications is a dependable partner for software-related initiatives. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) ##### Consumer Products Experience Unity Communications receives positive feedback from clients in the Consumer Products industry, particularly for their administrative support and efficiency. A client highlighted their ability to streamline e-commerce processes and manage customer service, enabling business growth while reducing operational burdens. The professional and flexible approach of Unity Communications, paired with a customer-focused mindset, makes them a valuable partner for companies seeking reliable back-office solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications has received consistent positive feedback regarding their cost-effectiveness and value for money. Clients noted that their pricing fits within budget constraints, with one reviewer highlighting that their services delivered 'good value for cost.' Another mentioned that Unity's pricing enabled them to maintain service levels while reducing costs. Overall sentiment indicates that clients appreciate the affordability combined with high-quality service, leading to increased satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### 13% of employees work in Taguig office Taguig, Philippines Fort Legend Tower 201 - 250 employees 480-550-8700 [See All Locations (6)](https://clutch.co/profile/unity-communications#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Timely Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction. - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Collaborative The sentiment regarding collaboration with OBI Services is overwhelmingly positive. Clients noted the team's 'positive, collaborative attitude' and their proactive approach to adapting to the client's systems and workflows. Regular check-ins and clear communication channels facilitated alignment on goals and performance. Clients appreciated OBI's flexibility, commitment to continuous improvement, and willingness to implement feedback, leading to a seamless partnership that enhanced customer service operations. - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Very responsive OBI Services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls. [Visit Website](https://outsourced.ph?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Collaborative The feedback regarding Outsourced's collaborative approach is overwhelmingly positive. Clients commend their exceptional responsiveness and ability to adapt quickly to shifting priorities, facilitating seamless communication with local QA teams. One client highlighted the team's proactive engagement, stating they maintained clear documentation that minimized rework and improved issue resolution speed. Additionally, their effective collaboration across time zones was noted as a significant advantage, reinforcing their role as a reliable partner in enhancing project outcomes. - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) #### Reviewed 1 time in the past 6 months Recent reviews of Outsourced indicate a generally positive sentiment, particularly regarding their recruitment services. Clients have praised the efficient hiring process and the cultural fit of the team members provided. One client specifically highlighted the exceptional support from Michelle, the Client Success Director, noting her critical role in their ongoing partnership. However, some frustrations were mentioned concerning staff operating controls, suggesting room for improvement in management practices. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/outsourced?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Outsourced for its competitive pricing and overall value for money. For instance, one CEO noted that Outsourced's offerings were 'relatively cheap compared to Australia,' highlighting significant cost savings. Another client emphasized that the pricing fit their budget while providing 'good value for cost.' Overall, the sentiment reflects satisfaction with the affordability and quality of services, making Outsourced a favorable choice for various projects. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-ph) #### Hard working Clients consistently highlight Helpware's hard work and dedication, noting the team's responsiveness and attentiveness. One client emphasized the significant asset of their first agent, who took ownership of calls and demonstrated impressive interpersonal skills. The seamless workflow and limited bureaucracy were praised, allowing for efficient collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to meeting client needs and their proactive approach in ensuring project success. - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently. [Visit Website](https://hitratesolutions.com/utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Experience in 6 industries Hit Rate Solutions has demonstrated expertise across various industries, including Financial Services, Real Estate, Healthcare, and Consumer Products. Clients consistently praise their efficient project management, responsiveness, and ability to generate leads and optimize communication. Overall sentiment is positive, highlighting strengths in delivering measurable outcomes and tailored support to meet industry-specific needs, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has demonstrated strong expertise in the Healthcare sector, specifically in dental services, as highlighted by their punctuality and effective communication. A client from a dental lab noted their success in collecting emails from dental offices, indicating a tailored approach to meet specific industry needs. Overall, the positive feedback suggests that Hit Rate Solutions is a reliable partner for Healthcare industry clients seeking efficient solutions. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Email Collection for Dental Laboratory (4.5/5, Nov 10, 2023): A dental laboratory hired Hit Rate Solutions to collect emails from dental offices. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248863) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Consulting Experience Hit Rate Solutions demonstrates strong expertise in the Consulting industry, particularly in sales development through effective outbound calling strategies. Clients have praised their efficient project management, timely delivery, and excellent communication. Notably, one client highlighted their impressive volume of over 4,000 dials in just 80 hours, showcasing their impactful results. Overall, the company is well-regarded for providing high-quality services at a competitive price, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - Less than $10,000 avg. project cost - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Other Industry Experience Hit Rate Solutions demonstrates strong expertise in driving incremental revenue for clients in the Other Industry sector. Feedback emphasizes their professionalism, efficient communication, and ability to deliver comparable results to internal efforts, all while maintaining brand integrity. Clients appreciate their cost-effective solutions and solid customer engagement strategies, making them a promising partner for businesses seeking growth and improved customer interactions. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hit Rate Solutions as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client from GenWealth Financial Group appreciated that the pricing was a good fit for their budget, while another from Next Dental Lab remarked on the good value for cost. Overall, clients express satisfaction with the balance of quality and affordability, indicating a positive sentiment towards the company's pricing structure. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) #### 50% of employees work in Bacolod office Bacolod, Philippines The East Block Veranda, Circumferential Rd 101 - 150 employees 855-231-3730 [See All Locations (2)](https://clutch.co/profile/hit-rate-solutions#location) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a business process outsourcing (BPO) company offering customer service, back-office support, and operational efficiency solutions. Across their reviews, they are commended for their flexibility, cost-effectiveness, and ability to align with client needs, with over 90% of feedback mentioning their positive impact on productivity and customer satisfaction. Clients appreciate their seamless integration and proactive project management, making them a trusted partner for diverse outsourcing needs. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Helpful Clients have expressed high satisfaction with Enshored's flexibility and ability to adapt to various communication channels. One client highlighted their effective management of the CRM ticketing system, ensuring timely responses and customer satisfaction. Feedback emphasized the team's capacity to operate independently while aligning with the client's brand voice. The partnership has been deemed invaluable, particularly during periods of change, showcasing Enshored's commitment to providing exceptional customer experience and support. - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Even during times of uncertainty or change in leadership, they’ve experienced those waves with us and have been able to provide support. Additionally, Alex is always very happy to assist me, even when I’m slightly confused about direction. She provides advice and lets me know what they can provide us with. I’ve found myself being alleviated of things that I wasn’t expecting to be alleviated of. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) #### Experience in 9 industries Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Business services Experience Enshored has received positive feedback from clients in the Business Services industry, highlighting their expertise in handling diverse tasks effectively. Notably, a client praised their rapid execution and high-quality deliverables, which facilitated innovation within their core team. Enshored's adaptability to feedback and willingness to take on new challenges further enhance their strengths. The seamless communication and strategic project management contribute to a productive workflow, making Enshored a strong fit for businesses seeking reliable support in research and marketing content creation. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in customer support and operational efficiency. Clients commend their knowledgeable and dedicated agents who significantly enhance customer satisfaction. Additionally, their flexibility and proactive project management have contributed to successful outcomes in mapping and managing RV sites. Overall sentiment reflects high satisfaction with their service quality and cultural fit, making Enshored a strong candidate for businesses seeking reliable partnerships in the Hospitality & Leisure space. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth & Partners is a versatile outsourcing company offering Employer of Record services, administrative support, and project management solutions. Overall, 90% of reviews highlight their cultural fit, cost-effectiveness, and responsiveness. Clients appreciate their commitment to continuous improvement and tailored solutions, although some suggest enhancements in HR processes and performance tracking. Their high-quality service is evidenced by improved operational efficiency and positive client experiences. [Visit Website](https://hirebooth.com/) #### Experience in 8 industries Booth & Partners has demonstrated expertise across various industries including Technology, Retail, Real Estate, Education, and Insurance. Clients commend their ability to provide tailored operational solutions, effective team scaling, and adherence to compliance in offshore hiring. The overall sentiment reflects satisfaction with their responsiveness, project management, and cultural alignment with clients. Particularly, they excel in administrative support, customer service optimization, and recruitment services, making them a suitable partner for companies seeking efficient operational support in these sectors. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) ##### Real estate Experience Booth & Partners has garnered positive feedback within the real estate sector, particularly for their expertise in accounting and staffing solutions. Clients commend their ability to quickly provide qualified candidates and manage financial tasks efficiently, significantly improving internal structures. Their professionalism, timely communication, and adaptability to client needs have positioned them as a valuable partner for property management firms seeking to enhance operational efficiency and reduce costs. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment & Back Office Outsourcing for Property Mgmt Co (5.0/5, May 2, 2024): Booth & Partners recruits, screens, and interviews candidates for a property management company. Once a candidate is hired, the team offers onboarding and employee support services. [Read Full Review](https://clutch.co/go-to-review/booth-0/286188) - Recruitment Services for Property Management Firm (5.0/5, Aug 6, 2024): Booth & Partners has helped a property management firm build their accounting department. The team has recruited an accounting and accounts payable specialist, payroll accountant, and project coordinator. [Read Full Review](https://clutch.co/go-to-review/booth-0/305341) - Accounting Services for Equity Firm (5.0/5, Aug 16, 2024): Booth & Partners has provided an accountant for an equity firm. They work with the client's tax consultant, and their responsibilities include bookkeeping, tax, preparation, financial auditing, and reporting. [Read Full Review](https://clutch.co/go-to-review/booth-0/307977) ##### Nonprofit Experience Booth & Partners has demonstrated expertise in supporting nonprofit organizations, particularly in operational efficiency and program capacity expansion. Clients in the nonprofit sector commend their commitment to continuous improvement and alignment with organizational values. While there have been minor challenges in project management and feedback loops, overall sentiment reflects satisfaction with their service delivery and contributions to cost-effective operations, making them a suitable partner for nonprofits seeking operational support. - 1 review for nonprofit industry - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Environmental Nonprofit (4.0/5, Oct 4, 2024): Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their team's capacity. [Read Full Review](https://clutch.co/go-to-review/booth-0/319920) ##### Software Experience Booth & Partners has received positive feedback for their expertise in providing employer of record services, particularly in scaling tech teams cost-effectively. Clients commend their commitment to customer service, responsiveness, and cultural alignment, which enhance collaboration. The ability to adapt to client needs and facilitate talent acquisition in the Philippines is highlighted as a significant strength. Overall, potential clients in the Software industry may find Booth & Partners a reliable partner for team expansion and support. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Employer of Record Services for Technology Company (5.0/5, Oct 3, 2024): Booth & Partners provides employer of record services for a technology company. The team finds talent for the client's team and has supported their growth. [Read Full Review](https://clutch.co/go-to-review/booth-0/319501) ##### Retail Experience Booth & Partners has demonstrated strong expertise in the Retail industry, particularly in HR consulting and Employer of Record services. Clients appreciate their tailored solutions, responsiveness, and effective communication. A Senior HR Director highlighted successful local hiring in the Philippines and noted the company's cultural fit and budget-conscious approach as key strengths. Overall, the sentiment is highly positive, indicating that Booth & Partners is well-suited for retail businesses seeking reliable HR support. - 1 review for retail industry - Unknown avg. project cost - Employer of Record Services for Retail Consulting Company (4.0/5, Sep 16, 2024): Booth & Partners provides employer of record services for a retail consulting company.  The team helps the company with the work visa application of their foreign employees. [Read Full Review](https://clutch.co/go-to-review/booth-0/314789) ##### Consumer Products Experience Booth & Partners has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support, operations, and eCommerce management. Clients commend their efficiency in managing ticket volumes and maintaining high customer satisfaction ratings. Notable strengths include their proactive communication, alignment with company values, and ability to deliver projects on time. Overall sentiment reflects that they are a reliable partner, well-suited for enhancing customer experience and operational efficiency in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - BPO & Back-Office Staff Augmentation for Consumer Goods Co (5.0/5, May 2, 2024): Booth & Partners has provided BPO and staff augmentation services to a consumer products company. The team has supplied three hires that provide customer support, e-commerce maintenance, and fulfillment work. [Read Full Review](https://clutch.co/go-to-review/booth-0/286223) - Customer Service Outsourcing for Consumer Products Co (4.0/5, Aug 29, 2024): Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) ##### Consulting Experience Booth & Partners has garnered positive feedback in the Consulting industry for their responsiveness and the quality of resources they provide. Clients appreciate their thorough project management, timely deliverables, and ongoing support, which significantly enhance team integration and satisfaction. The expertise demonstrated in quickly sourcing skilled professionals reflects their strong capabilities. While there were initial communication challenges, overall sentiment remains favorable, making them a strong option for businesses seeking effective consulting and staffing solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back-Office Outsourcing for Mgmt Sourcing Company (5.0/5, Aug 22, 2024): Booth & Partners provides staffing services for a management sourcing company. The team has offered a selection of CVs and placed a professional to assist the client's data entry and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/308979) ##### Insurance Experience Booth & Partners has garnered positive feedback from clients in the insurance industry, particularly for their administrative support and effective onboarding processes. Clients appreciate their alignment with company values and their ability to enhance team productivity. The attentiveness and tech support provided by Booth & Partners have been highlighted as key strengths, indicating a strong potential fit for insurance companies seeking reliable partnership in administrative tasks. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Outsourcing for Insurance Brokerage Company (5.0/5, Aug 13, 2024): Booth & Partners provides back-office outsourcing for an insurance brokerage company. The team supports administrative tasks, including data entry and sales-related tasks. [Read Full Review](https://clutch.co/go-to-review/booth-0/307176) ##### Human Resources Experience Booth & Partners demonstrates strong expertise in providing administrative support within the Human Resources sector, as evidenced by their efficient handling of task execution and prompt communication. Clients appreciate their quick action and understanding of project requirements, leading to seamless operations. The positive sentiment surrounding their reliability and professionalism suggests they are well-equipped to meet the needs of businesses seeking HR support services. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Administration Support for Recruitment Company (5.0/5, Jun 18, 2024): Booth & Partners provides administration support for a recruitment company. They're in charge of uploading job offerings onto the client's system using the information the client provides via email. [Read Full Review](https://clutch.co/go-to-review/booth-0/295213) ##### Business services Experience Booth & Partners has demonstrated strong expertise in the Business Services industry, particularly in executive recruitment support. Clients appreciate their alignment with company values, timely project management, and adaptability to diverse cultural needs. Notably, their accuracy and speed in CV formatting have led to a 15% increase in CV submissions. Overall, their professionalism and responsiveness make them a compelling choice for businesses seeking reliable partners in the executive recruitment sector. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Process Outsourcing for Executive Recruiting Co (5.0/5, Jun 4, 2024): Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on accuracy and speed. [Read Full Review](https://clutch.co/go-to-review/booth-0/292566) ##### Financial services Experience Booth & Partners has demonstrated notable expertise in optimizing contingent hiring and ensuring compliance with local labor laws within the Financial services industry. Their effective integration of offshore teams has been commended by clients, highlighting their operational support and ability to minimize costs. Overall, client sentiment reflects satisfaction with their ongoing engagement model, making them a strong candidate for businesses seeking reliable operational solutions in the Financial services sector. - 1 review for financial services industry - Unknown avg. project cost - Offshore Hiring Optimization for Credit-Building Company (3.5/5, May 28, 2024): Booth & Partners has helped a credit-building company optimize their offshore hiring process and comply with local labor laws. The team has also worked on minimizing the client’s operational costs. [Read Full Review](https://clutch.co/go-to-review/booth-0/291222) ##### Advertising & marketing Experience Booth & Partners has garnered positive feedback in the Advertising & Marketing industry for their expertise in digital media buying and social media management. Clients commend their professionalism, efficiency in project turnaround, and ability to significantly enhance campaign results. The company's strong culture fit and competitive pricing further solidify their appeal, making them a viable option for businesses seeking reliable outsourced marketing services. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Digital Mktg & Media Buying for Advertising Co (5.0/5, May 2, 2024): An advertising company has hired Booth & Partners to provide outsourced digital marketing services for their end client. Booth & Partners also assists with media buying and social media community management. [Read Full Review](https://clutch.co/go-to-review/booth-0/286001) ##### Education Experience Booth & Partners has demonstrated strong expertise in the Education industry, particularly in providing skilled customer service and technical agents for EduTech companies. Clients have praised their responsiveness, efficiency, and ability to understand specific business needs, leading to the successful integration of agents who significantly improved operational capacity. The high quality of candidates and tailored support have resulted in measurable growth and enhanced customer service capabilities, making Booth & Partners a promising choice for companies in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for EduTech Company (5.0/5, Apr 26, 2022): An edutech company outsourced their customer service to Booth & Partners. The team screens and dedicates agents who attend to customer queries via phone, email, SMS, or instant chat. [Read Full Review](https://clutch.co/go-to-review/booth-0/17080) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally commend Booth & Partners for their cost-effectiveness and strong value for money. For instance, one client noted that their pricing 'fit our budget' and highlighted the 'great culture fit' as a deciding factor. Another client emphasized 'good value for cost' and praised the company's ability to help scale teams efficiently. Overall, the sentiment reflects satisfaction with the balance of quality and affordability, although a few clients suggested potential improvements in operational cost optimization. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) #### Very responsive Booth is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Australia (5 projects) - Canada (1 projects) - Portugal (1 projects) - United States (8 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Central African Time (CAT) - Eastern African Time (EAT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - South African Standard Time (SAST) This provider is fluent in 3 languages: - English - Spanish - Filipino [View Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a versatile outsourcing company specializing in customer service, technical support, and back-office solutions. Reviews indicate a high satisfaction rate, with over 90% positive feedback highlighting their cost-effective services, responsiveness, and effective communication. Clients appreciate their ability to tailor solutions and maintain project accuracy above 95%, though some suggest expanding their talent pool and digitalizing processes for further improvement. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Receptive Clients have expressed a positive sentiment regarding six eleven global services' receptiveness to feedback and instructions. One client highlighted their impressive ability to listen and adapt to specific needs, stating, 'What six eleven does best is working very hard and listening to our directions very well.' Additionally, the open communication facilitated through daily interactions was noted as a strength, enhancing collaboration and project execution. #### Experience in 4 industries Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) ##### Advertising & marketing Experience Clients in the Advertising & marketing industry commend Six Eleven Global Services for their strong expertise in customer support and effective ticket management. Positive reviews highlight their alignment with client values, competitive pricing, and ability to deliver measurable results such as improved response rates. While some noted a slight delay in resource training, the overall sentiment reflects satisfaction with their service quality and support, making them a viable partner for businesses seeking reliable customer service solutions. - 1 review for advertising & marketing industry - Unknown avg. project cost - Customer Support for Enterprise SaaS Company (4.5/5, Apr 27, 2023): six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) ##### Logistics & Supply Chain Experience Six Eleven Global Services has demonstrated exceptional expertise in the Logistics & Supply Chain industry, particularly in invoice processing and workflow management. Clients commend their high-quality deliverables and remarkable accuracy rates, often exceeding 95%. Their responsive communication and professional management further enhance client satisfaction. Overall, the positive sentiment reflects their ability to meet project goals effectively, making them a strong candidate for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) ##### Beauty & Cosmetics Experience Six Eleven Global Services demonstrates strong expertise in the Beauty & Cosmetics industry, particularly in enhancing customer support operations. Clients highlight their rapid response times and commitment to aligning with company values. One reviewer noted their unique ability to stand out in a competitive industry. Overall, the sentiment reflects high satisfaction with their service quality and responsiveness, making them a suitable partner for businesses seeking reliable support in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Ticket Support Services for Beauty Tech Company (5.0/5, Mar 17, 2023): six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) ##### Telecommunications Experience The feedback from clients in the Telecommunications industry highlights six eleven global services' expertise in providing high-quality customer support and staff augmentation. Clients commend their responsiveness, commitment, and ability to enhance operational efficiency through resource management. Notable strengths include effective communication and adaptability to client needs. Overall, the sentiment reflects a strong partnership with long-term outcomes, positioning six eleven as a reliable choice for businesses seeking comprehensive telecommunications support. - 2 reviews for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): six eleven global services and solutions provides customer service BPO for a monitoring company. They handle chat service and inbound and outbound calls for English-speaking Canadian and American end customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) ##### Consulting Experience Six Eleven Global Services showcases a strong reputation within the consulting industry, noted for its professional approach and high-quality service delivery. Clients praise the company's ability to facilitate significant growth and stability for partnered businesses. With a dedicated focus on client needs and robust communication practices, including regular KPI reports, they foster a collaborative environment. Their commitment to providing well-prepared agents and seamless project management positions them as a reliable partner for companies seeking effective consulting solutions. - 1 review for consulting industry - $200,000 – $999,999 avg. project cost - Call Center Services for Call Center Outsourcing Firm (4.5/5, Feb 11, 2023): six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180522) ##### Wellness & Fitness Experience Six Eleven Global Services demonstrates strong expertise in the Wellness & Fitness industry, particularly in enhancing customer support operations. Clients appreciate their ability to customize solutions, improve training, and develop effective QA processes, leading to high customer satisfaction scores. The team is noted for their dedication and responsiveness, contributing positively to project outcomes. Overall, their collaborative approach and commitment to client needs make them a promising fit for businesses in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive six eleven global services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/outsourcing-customer-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 87% of employees work in Sibulan office Sibulan, Philippines Prurok 5, Magatas Road 1001 - 2000 employees 1-833-487-6453 [See All Locations (2)](https://clutch.co/profile/smiles-demand#location) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.5 out of 5 star rating (3 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a customer service and technical support outsourcing company known for its multilingual capabilities and flexibility across regions. Feedback indicates a strong ability to ramp up operations quickly, with 100% of reviewers appreciating their proactive communication. However, suggestions include improving workflow tools and having better contingency plans for key role resignations. [Visit Website](https://www.conectys.com/locations/bpo-outsourcing-philippines/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Proactive Conectys has received positive feedback regarding their proactive approach to communication and project management. Clients appreciate the frequent updates and structured reviews, which include weekly and monthly meetings to discuss progress and metrics. One client highlighted their 'proactive communication and consistent performance' as particularly impressive. Overall, the sentiment reflects confidence in Conectys's ability to engage proactively with clients, contributing positively to project outcomes. #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) #### 32% of employees work in Davao City office Davao City, Philippines Corner of Quirino Ave and Jacinto Ext. Street 1001 - 2000 employees +63822855555 [See All Locations (8)](https://clutch.co/profile/conectys#location) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a business process outsourcing company providing services such as administrative support, customer service, and sales interaction. The company receives overwhelmingly positive feedback, with clients praising their effective project management and communication skills. Approximately 90% of reviewers highlight their responsiveness and professionalism, though some note the need for initial training investment. [Visit Website](https://splacebpo.com/) #### Creative #### Experience in 4 industries SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) ##### Education Experience SPLACE BPO has received positive feedback from clients in the Education industry, highlighting their effective project management and responsive support. Clients noted their ability to quickly adapt, provide innovative solutions, and maintain strong communication. The team's culture and engagement have also been praised, fostering a collaborative environment. Overall, SPLACE BPO demonstrates expertise in administrative support and customer service for educational organizations, making them a strong candidate for similar projects. - 2 reviews for education industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Online Education Company (4.5/5, Dec 18, 2024): SPLACE BPO provides customer support services for an online education company. The team manages incoming chats and tickets from school districts seeking to implement the client's solutions. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338422) - BPO Services for Educational Consulting & Research Firm (5.0/5, Feb 11, 2025): An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) ##### Automotive Experience SPLACE BPO has demonstrated expertise in the Automotive industry by effectively providing full-time agents for automotive service mystery shopping. Clients appreciate their responsive management, timely delivery, and efficient agent training processes. The positive feedback highlights SPLACE BPO's ability to meet deadlines and manage teams effectively, making them a strong fit for businesses seeking reliable support in gathering critical service pricing information. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Automotive Company (5.0/5, Dec 20, 2024): SPLACE BPO provides ongoing call center services for an automotive company. The team receives inbound calls, gathers specific service pricing, and enters information into the client's online system. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338999) ##### Business services Experience SPLACE BPO has demonstrated significant expertise in managing sales-related tasks for business services clients, resulting in a remarkable 75% increase in sales for one client. Their strengths include effective communication, timely project delivery, and the ability to scale operations. While they occasionally faced challenges with rapid growth, their overall performance has garnered positive feedback, suggesting they are a strong candidate for businesses seeking reliable and impactful BPO solutions. - 1 review for business services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales Call Outsourcing Services for Business Services Co (5.0/5, Dec 17, 2024): SPLACE BPO provided sales call outsourcing services for a business services company. The team managed sales calls, created scripts and messaging for the outreach, and used the client's list of prospects. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338235) ##### Home Services Experience SPLACE BPO has demonstrated significant expertise in the Home Services industry, particularly in customer service and technical support for home water filtration systems. Clients appreciate their efficiency and responsiveness, noting the seamless integration of their team into existing operations. With a focus on growth and skilled manpower, SPLACE BPO has proven to deliver timely results and maintain strong communication, making them a reliable partner for businesses seeking to enhance their service offerings. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Water Filtration Co (5.0/5, Dec 17, 2024): SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Ireland (1 projects) - United States (4 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) --- ### [CoDev](https://clutch.co/profile/codev) #### 4.7 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% BI & Big Data Consulting & SI - 10% DevOps Managed Services - 10% HR Outsourcing - 10% Mobile App Development - 10% Recruitment Process Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation - 10% Web Development #### Company description CoDev is a versatile outsourcing company specializing in software development, graphic design, quality assurance, and lead generation. The company consistently receives high praise for its efficient project management, with 100% of reviewers noting timely delivery and responsiveness. Approximately 70% of clients highlight CoDev's value for cost and strong cultural alignment as key benefits. The team is lauded for its enthusiasm, professionalism, and effective communication. [Visit Website](https://codev.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects CoDev has received positive feedback regarding their project organization, with clients highlighting their effective management and timely delivery. One client noted the 'high defect detection rate' and 'efficient collaboration' between teams, indicating well-structured processes. Additionally, the QA team's commitment to thorough testing and continuous improvement was praised. However, some clients mentioned occasional delays in processing requests, which suggests room for improvement in communication efficiency. - Application Testing for Game Server Platform (4.5/5, Aug 29, 2024): The defect detection rate and defect resolution rate highlight effective collaboration between QA and development teams. This implies a strong process for reporting, prioritizing, and resolving issues efficiently. A short average time to resolve and close bugs suggests that the QA process is streamlined, with efficient communication channels and workflows that allow quick identification and correction of issues. [Read Full Review](https://clutch.co/go-to-review/codev/310610) #### Experience in 8 industries CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/codev?verified=true#reviews) ##### Advertising & marketing Experience CoDev has received positive feedback from clients in the Advertising & Marketing sector, particularly for their efficient lead generation and website development services. Clients praise their strong processes, responsive communication, and dedicated team members, highlighting the significant improvement in booking qualified leads and client satisfaction with delivered projects. Overall, CoDev is regarded as a reliable partner with a good cultural fit, making them a suitable choice for businesses seeking expertise in the advertising industry. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Web, Front- & Backend Development for AdTech Company (4.5/5, Aug 21, 2024): CoDev works on frontend and backend development in React and Node.js for an advertising technology company. The team is also tasked with creating an MVP for management and end customers to review. [Read Full Review](https://clutch.co/go-to-review/codev/308842) - Web Dev & Design Staff Augmentation for Marketing Agency (5.0/5, Aug 28, 2024): CoDev provides staff augmentation services for a marketing agency. The team offers front- and backend web development for the client's end customers and partner customers. [Read Full Review](https://clutch.co/go-to-review/codev/310431) - Lead Gen & Sales Outsourcing for Paid Advertising Agency (5.0/5, Jun 6, 2025): CoDev provides lead generation services for a paid advertising agency. The team is tasked with booking calls with in-market qualified leads for the client. [Read Full Review](https://clutch.co/go-to-review/codev/380154) ##### Information technology Experience CoDev has received positive feedback for their expertise in graphic design and resource management within the Information Technology sector. Clients appreciate their ability to standardize designs, enhancing user experience across applications and marketing materials. The company's U.S.-based management facilitates effective communication and alignment with offshore resources. Overall, CoDev is seen as a valuable partner, delivering good value for cost and efficiently addressing project needs, though navigating cultural differences remains a challenge. - 1 review for information technology industry - Unknown avg. project cost - Employee Leasing, UI/UX & Graphic Design for Software Co (4.5/5, Aug 29, 2024): CoDev provided employee leasing services for a software company. The team supported the client's UI/UX and graphic design and designed marketing materials for printing, website development, and Figma designs. [Read Full Review](https://clutch.co/go-to-review/codev/310669) ##### Gaming Experience CoDev demonstrates strong expertise in the gaming industry, particularly in quality assurance, as evidenced by their comprehensive testing services for Beamable. Clients appreciate their talent pool, cost efficiency, and robust testing processes, which enhance product stability and reduce post-release defects. The team's ability to collaborate effectively with developers and their systematic approach to identifying and resolving issues further solidifies their reputation. Overall, CoDev is a reliable partner for businesses seeking to improve their gaming products through meticulous QA practices. - 1 review for gaming industry - Unknown avg. project cost - Application Testing for Game Server Platform (4.5/5, Aug 29, 2024): CoDev provides QA testing services for a game server platform. The team is responsible for testing and verification, test case design and execution, bug reporting and tracking, and UAT. [Read Full Review](https://clutch.co/go-to-review/codev/310610) ##### Software Experience CoDev has received positive feedback in the Software industry, highlighting their expertise in application development, project management, and team augmentation. Clients praise their timely delivery, excellent communication, and cultural alignment, noting their strong work ethic and dedication to client success. The overall sentiment indicates that CoDev is well-regarded for providing talented developers, good value for cost, and a commitment to client satisfaction, making them a suitable choice for software development needs. - 5 reviews for software industry - 3 reviews are 5 stars - Unknown avg. project cost - Mobile & Web App Dev & UX/UI Design for Software Company (4.0/5, Aug 21, 2024): CoDev has developed a Flutter mobile app and a web app for a software company. The team has used React, designed the UX/UI, and integrated AWS. [Read Full Review](https://clutch.co/go-to-review/codev/308844) - PEO & Staff Augmentation Services for Software Company (5.0/5, Aug 21, 2024): CoDev provides ongoing staff augmentation services for a software company. The team is responsible for providing development, responding to support tickets, and delivering code. [Read Full Review](https://clutch.co/go-to-review/codev/308847) - Recruitment Services for Software Company (5.0/5, Aug 26, 2024): CoDev has hired member advisors for a software company. The team conducts professional development training and facilitates growth opportunities. [Read Full Review](https://clutch.co/go-to-review/codev/309801) - Development Staff Augmentation for Software Co (5.0/5, Aug 28, 2024): CoDev has augmented the development team for a software company. The team has aligned with the client's internal team. [Read Full Review](https://clutch.co/go-to-review/codev/310432) - Mobile App Development for Software Company (4.5/5, Aug 29, 2024): CoDev works with a software company to build a mobile app for healthcare patient registries. Their work involves data preparation and app enhancement and maintenance. [Read Full Review](https://clutch.co/go-to-review/codev/310485) ##### Financial services Experience CoDev demonstrates substantial expertise in the financial services sector, particularly in facilitating private equity and payment processing solutions. Clients commend their responsive communication and ability to deliver quality results on time. Their strengths lie in handling routine operations, generating standardized reports, and assisting with investor onboarding. Overall, the feedback reflects a positive sentiment, indicating that CoDev is a reliable partner for financial service companies seeking to enhance their operational efficiency and adapt to evolving needs. - 2 reviews for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Financial Services Company (4.0/5, Aug 23, 2024): CoDev provides back-office outsourcing services for a financial services company. The team generates standardized reports and communicates with end clients and investors via scripted responses. [Read Full Review](https://clutch.co/go-to-review/codev/309487) - API & Custom Software Dev for Financial Services Co (5.0/5, Aug 28, 2024): CoDev has developed a website for internal use and a portal for a financial services company. The team goal has been to create a CMS to manage all the client's merchants and a plug-in to receive payments. [Read Full Review](https://clutch.co/go-to-review/codev/310436) ##### Business services Experience CoDev has garnered positive feedback in the Business services industry, particularly for their expertise in front-end development. Clients appreciate their flexibility and ability to deliver projects on time and within budget, with minimal rework. While project management was not provided, the responsiveness to client needs and effective communication were highlighted as strengths. Overall, CoDev's commitment to meeting client objectives positions them as a valuable partner for businesses seeking reliable development services. - 1 review for business services industry - $50,000 – $199,999 avg. project cost - Web Development for Digital Agency (4.0/5, Aug 21, 2024): CoDev has been hired by a digital agency to assist the client with multiple web development projects. The team is responsible for front- and backend development.  [Read Full Review](https://clutch.co/go-to-review/codev/308865) ##### Medical Experience CoDev has demonstrated notable expertise in the Medical industry, particularly in providing staffing solutions that enhance operational efficiency. A client from Nursa highlighted their effective communication and tailored hiring process, which ensured cultural alignment with the organization. Positive outcomes included improved customer service response times and cost-effective staffing. Overall, feedback indicates that CoDev is well-equipped to meet the unique demands of the Medical sector, making them a strong candidate for prospective clients in this field. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Staffing for Medical App Co (5.0/5, Aug 21, 2024): CoDev's team currently provides staffing services to fill the customer service needs of a medical app company. The team's goal is to provide 24/7 coverage for the client's app users. [Read Full Review](https://clutch.co/go-to-review/codev/308838) ##### Education Experience CoDev has demonstrated strong expertise in the Education industry by providing effective data management solutions for literacy resource companies. Clients praise their responsiveness and transparency, with notable appreciation for the dedicated account management. The positive impact on data cleanliness and project outcomes highlights their ability to meet specific educational needs. Overall sentiment reflects high satisfaction, making CoDev a compelling choice for businesses seeking reliable support in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - PEO/Employee Leasing for Education Company (5.0/5, Jul 24, 2024): CoDev was hired by an education company to help with business-related data clean-up and maintenance. The team monitors seven CRM reports daily, removes duplicate content, and manages the general database. [Read Full Review](https://clutch.co/go-to-review/codev/302891) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received. [Read All Reviews](https://clutch.co/profile/codev?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 59% of employees work in Cebu City office Cebu City, Philippines Cebu IT Park, Jose Maria del Mar St, Brgy Apas, 251 - 300 employees +63 32 318 5780 [See All Locations (4)](https://clutch.co/profile/codev#location) --- ### [AZPIRED](https://clutch.co/profile/azpired) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 60% Call Center Services - 10% Application Management & Support - 10% Cybersecurity - 10% Web Design #### Company description AZPIRED is a large answering service company founded in 2006. Their team offers Call Center Services and Accounting. [Visit Website](https://www.azpired.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency. [Visit Website](https://www.tdcx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 5% of employees work in Pasig office Pasig, Philippines 21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605 501 - 750 employees 63288629500 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [Hexaware Technologies](https://clutch.co/profile/hexaware-technologies) - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% AI Development - 10% Back Office Outsourcing - 10% Cloud Consulting & SI - 10% Application Management & Support - 5% ERP Consulting and SI - 20% IT Managed Services - 5% Cybersecurity - 15% IT Strategy Consulting #### Company description Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence. [Visit Website](https://www.hexaware.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1% of employees work in Taguig office Taguig, Philippines 7th Floor Philplans Corporate Center 10th Avenue, Fort Bonifacio Global City, Taguig City, 1634, Philippines 10 - 15 employees [See All Locations (20)](https://clutch.co/profile/hexaware-technologies#location) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours. [Visit Website](https://www.bigoutsource.com/contact-us/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Well-organized projects Clients have expressed high satisfaction with Big Outsource's project organization, highlighting their ability to streamline workflows and improve communication. One client noted a significant reduction in turnaround time from 12 days to 6, attributing this success to Big Outsource's reliable and responsive management. The feedback emphasizes their adaptability to creative processes, allowing for a structured yet flexible approach that effectively alleviated project chaos. - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) #### Experience in 13 industries Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Medical Experience Big Outsource has demonstrated strong expertise in the Medical industry, particularly in providing reliable support services for health consultation providers. Clients report significant improvements in operational efficiency, scalability, and cost savings. The responsive leadership and proactive communication from Big Outsource have been pivotal in ensuring seamless service delivery, even during unforeseen challenges. Overall, their commitment to exceptional customer service and understanding of client needs positions them as a valuable partner for businesses in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Legal Experience Big Outsource has received positive feedback from clients in the legal industry, particularly for their ability to efficiently manage workloads and improve client service. An attorney noted their proficiency in drafting legal documents, assisting clients, and gathering essential information, resulting in the timely completion of settlement demands. Clients appreciate the company's strong project management, responsiveness, and cultural alignment, though there is a desire for improved applicant screening. Overall, Big Outsource is well-positioned to support legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource demonstrates strong expertise in the Financial services sector, as noted by clients who appreciated their bookkeeping and financial management capabilities. A client from a US-based accounting firm highlighted their impressive 99% accuracy and timely delivery, emphasizing the provider's professionalism and commitment to quality. Another client in fintech praised their ability to enhance engagement and manage operational tasks effectively, allowing for greater focus on strategic initiatives. Overall, client sentiment is highly positive, indicating Big Outsource as a reliable partner in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and optimizing back office operations for ecommerce clients. A notable example includes their work with Everlane, where they improved customer satisfaction by 30% and reduced order processing time by 40%. Clients commend their agile project management, seamless integration, and commitment to partnership, indicating a strong fit for businesses seeking impactful outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) ##### Chemicals & Biotechnology Experience Big Outsource has received positive feedback from clients in the Chemicals & Biotechnology industry, particularly for enhancing customer service operations. Laleh Petrochemical Company noted a 40% reduction in response times and a 20% increase in customer satisfaction after collaborating with Big Outsource. The company's strengths include excellent project management, responsiveness, and a commitment to excellence. Their ability to tailor services to meet specific industry needs positions them as a strong fit for businesses seeking to improve customer support in this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment, and music industry for their exceptional customer service and strong project management capabilities. Clients appreciate their understanding of niche industry needs and responsiveness, highlighting effective communication and proactive problem-solving. Overall, their commitment to quality and ability to integrate seamlessly with teams makes them a strong candidate for projects within this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Education Experience Big Outsource has demonstrated strong expertise in the Education industry, particularly in enhancing operational efficiency for EdTech companies. Clients commend their professionalism, responsiveness, and cultural alignment. Notably, their data management services have significantly increased productivity and streamlined workflows. The company's commitment to high-quality service and effective project management further solidifies their reputation as a valuable partner for educational institutions seeking reliable support. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support and call center operations. Clients highlight their efficient project management, timely delivery, and strong alignment with company values. Notable improvements in customer satisfaction and response times indicate a significant impact on operational efficiency. Their ability to understand specific business needs and provide tailored solutions makes them a strong candidate for companies seeking reliable logistics outsourcing. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a business process outsourcing (BPO) company specializing in customer support, call center services, and tailored support solutions. The majority of reviews (over 90%) highlight their commitment to meeting client needs, flexibility in project management, and impressive cultural alignment. While clients appreciate their adaptability and genuine partnership, some note opportunities for improvement in hiring timelines. Overall, Boldr. is recognized for fostering strong relationships and delivering cost-effective, high-quality support services. [Visit Website](https://boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Customized support Clients have expressed high satisfaction with Boldr.'s customized support, noting their exceptional adaptability and deep understanding of specific business needs. One client highlighted the unique level of personalization provided, which distinguishes Boldr. from other service providers. Their proactive communication and commitment to continuous improvement were also praised. However, there is a suggestion for improvement in the recruitment process for non-English speaking support agents to enhance service efficiency. - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### Experience in 4 industries Boldr. has demonstrated expertise across various industries, including retail, e-commerce, insurance, manufacturing, and consumer products. Clients praise their commitment to scalability, cultural alignment, and effective communication, leading to notable improvements in customer support metrics. The overall sentiment is positive, highlighting Boldr.'s ability to adapt and integrate seamlessly into clients' operations, particularly in dynamic environments requiring technical knowledge and customer service excellence. Potential clients in these sectors may find Boldr. to be a suitable partner for their outsourcing needs. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr has garnered positive feedback from clients in the Other Industry, particularly for their expertise in lead qualification and support services. Clients commend Boldr for their effective communication, strong project management, and ability to adapt to specific business needs. Their focus on employee well-being fosters a collaborative atmosphere that enhances productivity. Overall, Boldr is recognized for delivering high-quality results and aligning well with client objectives, making them a suitable partner for businesses looking to optimize operational efficiency. - 3 reviews for other industry industry - 3 reviews are 5 stars - Unknown avg. project cost - Venue Processing & Outbound Sales Support for Event Platform (5.0/5, May 17, 2022): Boldr processes new venues for an online event venue marketplace, screening submitted venues and activating them once they meet requirements. They also help the client's outbound team and execute internal jobs. [Read Full Review](https://clutch.co/go-to-review/boldr/19296) - Call Center Services for Insurance Company (5.0/5, Aug 23, 2022): Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. [Read Full Review](https://clutch.co/go-to-review/boldr/155202) - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients commend Boldr. for delivering significant cost savings and excellent value for money. One client noted savings of $6 million annually due to their partnership, emphasizing cost-effectiveness without compromising quality. Others highlighted their competitive pricing and strong culture fit, aligning well with client values. Overall, feedback reflects a positive sentiment regarding Boldr.'s affordability and the substantial return on investment they provide. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 55% of employees work in Pasig office Pasig, Philippines 5F Hanston Building, Ortigas Center 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](https://emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### High-quality work Clients have expressed high satisfaction with Emapta's ability to deliver high-quality work and support. One CEO highlighted that Emapta successfully provided skilled research scientists and graphic designers, significantly enhancing team productivity. Additionally, Emapta's responsiveness and constant communication were praised, reinforcing their reliability as an offshore partner. Overall, the sentiment is overwhelmingly positive, with clients recommending Emapta for its excellent services and working environments. - BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. Emapta definitely provides great service and wonderful working spaces. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [Satellite Office](https://clutch.co/profile/satellite-office) #### 4.5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% HR Outsourcing - 10% IT Staff Augmentation #### Company description Satellite Office is a workforce solutions provider specializing in recruitment, HR management, and employee management services. Their reviews highlight exceptional project management, cost transparency, and effective communication, with 100% positive feedback on their ability to enhance client efficiency and productivity. Reviewers commend their attention to detail and partnership approach, leading to significant cost savings and scalability for clients. [Visit Website](https://www.satelliteoffice.com/lp-clutch-offshoring-solutions/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Communicative Clients consistently highlight Satellite Office's strong communication skills, emphasizing their transparency and responsiveness. One client noted that communication occurs through various channels, including email and phone, and highlighted the importance of in-person meetings for building relationships. They praised Satellite Office for being open and clear about project direction and showing a genuine commitment to client needs, which fosters a partnership rather than a mere service provider relationship. #### Experience in 1 industry Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner. [Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews) ##### Advertising & marketing Experience Satellite Office has received positive feedback within the Advertising & marketing industry for its exceptional offshore staffing solutions, particularly in digital media. Clients commend their expertise in recruitment, HR management, and staff onboarding, leading to significant cost efficiencies and successful team expansions. The company's strong communication practices and transparency are frequently highlighted as strengths, establishing them as a reliable partner. Overall, clients endorse Satellite Office as a valuable resource for businesses seeking to enhance their operational capabilities in the competitive advertising landscape. - 1 review for advertising & marketing industry - $1,000,000 – $9,999,999 avg. project cost - Back Office Outsourcing for AdTech Company (4.5/5, Jul 29, 2024): Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for the client. [Read Full Review](https://clutch.co/go-to-review/satellite-office/303661) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration. [Read All Reviews](https://clutch.co/profile/satellite-office?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Satellite Office is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability. [Visit Website](https://acquire.ai) #### Autonomous Clients have expressed a positive sentiment regarding Acquire Intelligence's autonomous capabilities. They noted that the team effectively manages outbound sales calls and telemarketing tasks with minimal supervision, saving significant time and operational costs. One client remarked, 'They are competent and don’t require a lot of supervision,' highlighting their ability to handle responsibilities independently. Overall, the feedback reflects satisfaction with their efficiency and competence in improving business processes. - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) #### Experience in 3 industries Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) ##### Other Industry Experience Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services. - 1 review for other industry industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Koronadal City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a company specializing in customer support, lead generation, virtual assistance, and back-office services. Across their reviews, 100% of clients highlighted their professionalism and strong communication, with over 85% noting impressive adaptability to fluctuating demands. Clients consistently praised their timely delivery, with a satisfaction rate surpassing 95% for meeting project goals and maintaining high service quality. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Clients consistently express high satisfaction with IdeasUnlimited, highlighting their exceptional service that exceeds expectations. For instance, the CEO of Fundify praised their ability to adapt to business challenges and streamline operations, while the CEO of DISCOUNT AI INC noted their effectiveness in achieving goals and surpassing KPIs. Both reviews emphasize the company's commitment to excellence, responsiveness, and reliability, underscoring their value as a trusted partner in critical business initiatives. - Business Operations Services for Crowdfunding Company (5.0/5, Feb 24, 2024): What stands out most about them is their magical ability to accommodate business difficulties, demonstrating a top-notch level of service that surpasses expectations. This unique capability sets them apart and reinforces the confidence we have in their partnership. Their consistent excellence and adaptability make them a valuable asset in the success of our financing project for SMEs. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/271127) - Business Research & Outreach Services for AI Dev Company (5.0/5, Jan 30, 2024): Since partnering with IdeasUnlimited, we’ve increased our number of engagements, resulting in high-value investments flowing into the company. They consistently deliver on their promises and do a good job of addressing and resolving issues with agility. We’re impressed with their ability to accomplish their goals and exceed our KPIs. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265047) - SDR Services for Sponsorship Management Software Company (5.0/5, Sep 2, 2025): They hit the targets and even passed them. Conversion rates were better than what we expected and that gave our pipeline a real boost. They acted like part of our own team. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/402551) #### Experience in 16 industries IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) ##### Wellness & Fitness Experience IdeasUnlimited has demonstrated exceptional expertise in the Wellness & Fitness industry, particularly through their bilingual call center and translation services. Clients commend their ability to effectively bridge language barriers, resulting in improved customer satisfaction and retention. Their comprehensive knowledge of fitness terminology and commitment to timely communication have established them as a reliable partner. Overall, their proactive project management and alignment with client values make them a strong candidate for businesses seeking support in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Muscle Recovery Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided bilingual call center assistance for a muscle recovery company. The team handled calls, translated papers pertaining to health and well-being, and provided language interpretation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211388) ##### Consumer Products Experience IdeasUnlimited has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer satisfaction through their customer service solutions. A client from an e-commerce company noted a remarkable increase in customer satisfaction scores from 8.5 to 9.5 after implementing their services. The provider is recognized for their professionalism, strong team composition, and cost-effective pricing, making them a strong candidate for businesses seeking impactful support in the Consumer Products sector. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - E-Commerce Customer Support for Apparel & Fashion Company (4.5/5, Jul 24, 2020): IdeasUnlimited is able to deliver outstanding service in setting up customer support that can help increase the client's experience satisfaction with a brand. They also specialize in round-the-clock service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/143894) ##### Real estate Experience IdeasUnlimited has demonstrated exceptional expertise in the real estate sector through their tailored virtual assistant services. Clients have noted significant improvements in lead generation, customer satisfaction, and overall operational efficiency. Their commitment to understanding specific client needs and delivering timely, high-quality solutions has resulted in measurable success, including increased revenue and reduced errors. Overall, their adaptability and attention to detail position them as a strong fit for businesses in the real estate industry. - 3 reviews for real estate industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance Services for Real Estate Company (5.0/5, Mar 11, 2021): IdeasUnlimited provides virtual assistance services to real estate business owner. The team handles the client's inbox, social media pages, onboarding, and content creation to free up more business time. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/94341) - Virtual Assistance for Real Estate Company (5.0/5, Jun 22, 2023): IdeasUnlimited provided virtual assistance for a real estate company. Their responsibilities included lead generation and management, appointment scheduling, customer support, and administrative services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/210854) - Virtual Assistance for Real Estate Firm (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistance to improve a real estate firm's operational efficiency. They were tasked with scheduling appointments, replying to customer queries, and conducting market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211370) ##### Human Resources Experience IdeasUnlimited demonstrates notable expertise in the Human Resources sector, with clients appreciating their adept candidate vetting and sales support capabilities. The positive sentiment reflects their responsiveness and effective project management, which fosters strong client relationships. Their proficiency in utilizing various tools and systems enhances their service delivery, making them a suitable partner for businesses seeking reliable HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Support for Career Services Agency (5.0/5, May 17, 2022): IdeasUnlimited provided sales support for a career services agency. The team was tasked with improving customer satisfaction and increasing interactions with prospective clients. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/19394) ##### Healthcare Experience IdeasUnlimited has demonstrated strong expertise in the Healthcare industry, providing exceptional customer support solutions that enhance client operations. Feedback highlights their professionalism, effective communication, and ability to deliver reliable support, significantly improving customer satisfaction. Clients appreciate their alignment with company values and the positive impact on customer interactions, ensuring a more humanized care experience. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is a suitable partner for businesses seeking to bolster their healthcare services. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Healthcare Co (5.0/5, Oct 28, 2024): IdeasUnlimited provides call center services and customer support for a healthcare company. The team responds to the client's emails using Zendesk, assists with QA tasks, and builds a knowledge base. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/326519) - Call Center Services & Sales Support for Care Co (5.0/5, Oct 31, 2024): IdeasUnlimited provides sales support for a care company. The team has assisted with phone calls, emails, and social media, assessed the client's current methods, and used various outreach strategies. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/327543) - Call Center Services for Healthcare Company (5.0/5, Apr 23, 2025): IdeasUnlimited works with a healthcare company to guide their transition to the HubSpot service hub. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/369154) ##### Financial services Experience IdeasUnlimited has garnered positive feedback within the Financial services industry, highlighted by their strong expertise in customer service and operational efficiency. Clients commend their ability to enhance response times, improve customer satisfaction, and streamline processes. The company's virtual assistants are particularly noted for their training and professionalism, contributing significantly to project success. Overall, IdeasUnlimited is recognized as a reliable partner capable of addressing complex financial tasks effectively, making them a suitable choice for businesses seeking to elevate their operational capabilities. - 8 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center & Customer Support for FinTech Company (4.5/5, Apr 7, 2022): IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) - Appointment Management Services for Insurance Brokerage (5.0/5, Jul 1, 2020): IdeasUnlimited provided appointment answering and call services. They scheduled appointments with clients and answered leads.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/126083) - Call Center Services for Retention Credit Tax Company (5.0/5, Jul 20, 2022): A retention credit tax company engaged with IdeasUnlimited for their call center services. Their tasks include appointment setting, cold calling, developing email marketing campaigns, and call analysis. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/150813) - Customer Service Outsourcing for FinTech Company (5.0/5, Jul 18, 2023): IdeasUnlimited carried out customer service outsourcing services for a fintech company. The team handled customer inquiries, resolved issues, and provided technical support across various channels. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/217320) - Call Center Services for Financial Services Company (5.0/5, Jan 29, 2024): IdeasUnlimited has provided call center services for a financial services company. The team has offered consultation and managed the client's call center services. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/264748) - Business Research & Outreach Services for AI Dev Company (5.0/5, Jan 30, 2024): IdeasUnlimited has been hired by an AI development company for business research and outreach services. The client's goal is to expand their capital network and establish international partnerships. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265047) - Business Operations Services for Crowdfunding Company (5.0/5, Feb 24, 2024): IdeasUnlimited is helping a crowdfunding firm manage the operations of a business initiative. The team provides feedback to the client and helps streamline their workflow, aiming to refine their process. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/271127) - Back Office Outsourcing for Software Development Company (5.0/5, Nov 10, 2024): IdeasUnlimited provides back office outsourcing services for a software development company. The team manages the client's phone system, creates KPI reports, and reviews telemarketing calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/329737) ##### Nonprofit Experience IdeasUnlimited has demonstrated strong expertise in supporting nonprofit organizations, as evidenced by their collaboration with SpeakHer. The client praised their ability to efficiently manage customer inquiries, leading to a notable 30-point increase in customer satisfaction. The team was commended for their high-quality support and adaptability, aligning well with nonprofit values. Overall, the sentiment reflects a strong endorsement for their services, suggesting they are a suitable partner for nonprofits seeking reliable operational support. - 1 review for nonprofit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Conference Stages Nonprofit (5.0/5, Nov 5, 2024): IdeasUnlimited provides customer service support for a conference stages nonprofit. The team handles customer inquiries via phone and email regarding customer accounts, product assistance, and technical issues. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/328467) ##### Telecommunications Experience IdeasUnlimited has demonstrated strong expertise in the Telecommunications industry, providing reliable outsourced call center services and effective lead generation strategies. Clients have praised their professionalism, ability to meet Key Performance Indicators, and consistent communication. The company's commitment to understanding client needs and enhancing operational efficiency has resulted in measurable success, making them a dependable partner for businesses seeking to improve their telecommunications capabilities. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Telecommunications Firm (5.0/5, Feb 2, 2024): IdeasUnlimited provided call center services for a telecommunications firm. The team prepared their own scripts and supplied round-the-clock assistance, ensuring continuous customer support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/265971) - Lead Generation Services for IT Solutions Company (5.0/5, Nov 29, 2025): IdeasUnlimited provided lead generation services for an IT solutions company. The team conducted research, reached out to potential leads via LinkedIn and email, and followed up with phone calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/422686) ##### Legal Experience IdeasUnlimited has received positive feedback from the legal industry, particularly for their responsive after-hours call answering service, which provides crucial support during client crises. Clients, such as DISCO's CFO, commend their communication skills and promptness, highlighting the company's ability to adapt to legal terminology and ensure accurate information relay. Overall, their expertise in handling urgent legal communications positions them as a reliable partner for firms seeking enhanced client engagement and operational efficiency. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Calling Services for Legal Technology Company (5.0/5, Aug 3, 2023): IdeasUnlimited provides after-hours and incoming call-answering services for a legal technology firm. The team has created a script and is responsible for changing terminology and sending emails for updates.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/222458) ##### Pharmaceuticals Experience IdeasUnlimited demonstrates notable expertise in the Pharmaceuticals industry, as evidenced by client feedback highlighting their proficiency in bilingual support and virtual assistance. They excel in delivering translation services tailored to pharmaceutical terminology, enhancing customer service, and maintaining data accuracy. Clients report significant improvements in satisfaction and operational efficiency, with commendations for their responsive project management and deep understanding of industry needs. This positions IdeasUnlimited as a strong candidate for businesses seeking specialized support in the Pharmaceuticals sector. - 2 reviews for pharmaceuticals industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Pharmaceutical Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistant services for a pharmaceutical company. The team assisted with data management, customer service, administrative assistance, and order processing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211344) - Bilingual Call Center & Translation for Pharmaceutical Firm (5.0/5, Jun 24, 2023): A pharmaceutical company hired IdeasUnlimited to deliver bilingual call center services for their end customers. The team also provided translation services for pharmaceutical terminology and phone handling. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211441) ##### Food & Beverages Experience IdeasUnlimited has demonstrated strong expertise in the Food & Beverages industry, particularly in enhancing customer service operations. A client noted significant improvements in customer experience due to their 24/7 support, which resulted in increased customer retention. The positive sentiment reflects the company's alignment with client values, punctual project management, and effective communication, making them a suitable partner for businesses looking to innovate and improve customer engagement in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Food Innovation Company (5.0/5, Apr 11, 2023): IdeasUnlimited was hired by a food innovation company to provide customer support services. The team is responsible for providing 24/7 support and attending to customers' tickets. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194063) ##### Beauty & Cosmetics Experience IdeasUnlimited has demonstrated expertise in the Beauty & Cosmetics industry, particularly in customer support and sales services, as evidenced by positive feedback from Barry M Cosmetics. The client noted the company's superb project management and responsiveness, which contributed to enhanced customer satisfaction and increased sales. Their alignment with client values and effective communication further solidify their strengths, making them a suitable partner for businesses looking to improve customer engagement and service in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Personal Care Product Manufacturer (5.0/5, Apr 19, 2023): IdeasUnlimited provided call center services for a personal care product manufacturer. The team was responsible for handling calls related to sales and customer service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196007) ##### Retail Experience IdeasUnlimited receives positive feedback from clients in the Retail industry, noted for their effective customer support and adaptability. They excel in managing user inquiries and fostering strong customer relationships, which has led to increased sales. Clients appreciate their proactive communication and flexibility. While initial workflows were automated, efforts to enhance collaboration have improved over time. Overall, their strengths in customer service and commitment to excellence make them a suitable choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Service for Beauty Brand (5.0/5, Aug 23, 2019): IdeasUnlimited provides outbound call services for a cruelty-free beauty brand. Their team assisted with customer checkout and PR matters. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/30725) - Customer Support for E-Commerce Company (4.0/5, Sep 13, 2021): IdeasUnlimited was tasked with providing customer support by an e-commerce company. The team was primarily handling the business email and chat using Zendesk concerning order issues and product questions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/131496) ##### Other Industry Experience IdeasUnlimited has demonstrated strong expertise in the Other Industry sector, particularly through their effective information verification services. Clients, such as Mr. Checkout Distributors, have praised their efficient workflow and exceptional communication skills, which significantly contributed to the accuracy of databases. Overall, feedback indicates a positive sentiment towards their reliability and impact, making them a suitable partner for businesses seeking thorough and effective project execution in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Information Verification for National Grocers' Association (5.0/5, Feb 25, 2020): IdeasUnlimited is verifying membership information for a national association of independent grocery distributors. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/147173) ##### Advertising & marketing Experience IdeasUnlimited has received positive feedback in the Advertising & Marketing industry for their comprehensive support in e-commerce and staffing solutions. Clients appreciate their expertise in providing skilled teams, including virtual assistants and marketing experts, which has significantly contributed to business growth. Their efficient project management and innovative approaches have garnered high satisfaction, making them a reliable partner for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staffing Support for Marketing & E-Commerce Business (5.0/5, Mar 2, 2019): IdeasUnlimited has provided a variety of services to support staffing and overall growth for an e-commerce company. They supply artists, writers, and developers amongst others to expand the business. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/67761) ##### Media Experience IdeasUnlimited has received positive feedback from clients in the Media industry, particularly for their effective recruitment solutions. Clients highlight their responsiveness and ability to integrate seamlessly with existing teams, which has led to streamlined hiring processes and cost savings. While there were minor issues with communication during recent initiatives, the overall sentiment remains favorable, suggesting that IdeasUnlimited's expertise and proactive approach make them a strong candidate for businesses seeking recruitment support in the Media sector. - 1 review for media industry - Unknown avg. project cost - Recruitment Services for Dietary Supplements Company (4.0/5, Feb 6, 2019): IdeasUnlimited is helping a dietary supplements company to recruit customer service agents. The partnership is ongoing. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55030) ##### Construction Experience Clients in the Construction industry commend IdeasUnlimited for their expertise in improving communication and customer service through bilingual call center solutions. Their ability to facilitate seamless interactions with diverse client bases has significantly enhanced client satisfaction and operational efficiency. Both Gen 3 Construction and Eno Company highlighted the provider's timely project delivery, attentive support, and effective integration with existing systems, demonstrating a strong alignment of values and culture that positions IdeasUnlimited as a valuable partner in the construction sector. - 2 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services & Translations for Wall Panel Company (5.0/5, Jun 24, 2023): IdeasUnlimited provided call center services for a wall panel systems company. The team also provided phone translations and language assistance services to help the client improve their customer communication. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211435) - Call Center & Customer Service for Construction Firm (5.0/5, Oct 22, 2025): IdeasUnlimited provided call center services for a construction firm. The team set up a system that connected to the client's CRM, answered inbound calls, and provided IT support for the client's system. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415187) ##### IT Services Experience IdeasUnlimited demonstrates strong expertise in managed IT services, particularly in client communication and call center operations. Clients have praised their proactive support, timely project management, and commitment to relationship building, leading to increased qualified leads and improved customer engagement. The company's ability to align IT services with business goals has been highlighted as a key strength, making them a solid choice for businesses seeking reliable and effective IT solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for IT Solutions Company (5.0/5, Oct 26, 2025): IdeasUnlimited provides ongoing call center services for an IT solutions company. The team handles inbound and outbound calls, customer follow-up, appointment setting, and customer inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/415759) ##### Supply Chain, Logistics, and Transport Experience IdeasUnlimited has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry by effectively balancing staffing needs and operational best practices during peak periods. Clients commend their professional approach, effective project management, and timely communication, which ensure operational continuity. Their ability to adapt to seasonal spikes and maintain performance aligns well with industry demands, making them a compelling choice for businesses seeking reliable support in logistics and supply chain management. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Freight Insurance Marketplace (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing staff augmentation services for a freight insurance marketplace. The team helps the client with staffing support and some data work. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399646) ##### Hospitality & leisure Experience IdeasUnlimited has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in supporting hotel operations with technological integrations. Clients appreciate their responsive communication, commitment to quality, and alignment with company values. Their ability to deliver timely support and maintain strong project management ensures a smooth experience for clients. Overall, the positive feedback highlights their capability to enhance service delivery in hospitality settings, making them a suitable partner for similar businesses. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Postnatal Retreat (5.0/5, Aug 20, 2025): IdeasUnlimited provides ongoing call center services for a postnatal retreat. The team is responsible for calling hotels, explaining the client's plug-in, helping with setup, and providing follow-up support. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/399808) ##### Manufacturing Experience IdeasUnlimited has garnered positive feedback from clients in the Manufacturing industry, particularly for their expertise in establishing bilingual communication solutions. Their commitment to quality and attention to detail have significantly improved customer satisfaction and expanded client bases. Clients appreciated their proactive project management and responsiveness, which contributed to timely service delivery and effective problem resolution. This positions IdeasUnlimited as a valuable partner for manufacturing businesses seeking to enhance customer communication and support. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Translation Services for Manufacturing Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided translation and bilingual call center support for a manufacturing company. Their scope of work included call handling, language interpretation, and document translation. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211378) - Call Center Services for QA & Consulting Firm (5.0/5, Aug 24, 2025): IdeasUnlimited provides call center services for a QA and consulting firm. They handle calls, follow up with end clients, use templates, track what works or doesn't, and flag issues for the client to fix. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/400595) ##### Business services Experience IdeasUnlimited has received positive feedback for their virtual assistant services, particularly in enhancing operational efficiency for businesses in the nonprofit sector. Clients appreciate their responsive communication, ability to adapt to specific needs, and effective support in managing essential tasks. The measurable outcomes reflect improved report turnaround and reduced scheduling conflicts, indicating a strong impact on overall productivity. Their cultural alignment and value for cost further solidify their suitability for businesses seeking reliable support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Consulting Firm (5.0/5, Aug 27, 2025): IdeasUnlimited provides virtual assistant services for a consulting firm. The team helps with scheduling, emails, research, reports, and keeping the client's back office organized. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/401387) ##### Medical Experience The feedback from the medical industry highlights IdeasUnlimited's expertise in medical billing and claims processing. Clients appreciate their swift adaptation to existing systems and significant reduction in claim errors, resulting in improved cash flow and increased staff availability for patient care. The overall sentiment reflects strong satisfaction with their responsiveness, attention to detail, and alignment with client values, making them a reliable choice for organizations seeking support in medical operations. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Medical Billing Services for Treatment Center (5.0/5, Aug 31, 2025): IdeasUnlimited provided medical billing services for a drug and alcohol addiction treatment center. The team handled insurance claims, payment posting, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/402175) ##### Automotive Experience Feedback from automotive industry clients highlights IdeasUnlimited's expertise in providing exceptional customer support and sales assistance. Clients commend their ability to streamline processes, improve communication, and enhance customer satisfaction. Their knowledgeable staff effectively manage inquiries and provide timely solutions, contributing to increased productivity and sales. Overall sentiment is positive, with clients appreciating their professionalism, project management skills, and commitment to meeting specific industry needs, making IdeasUnlimited a strong fit for automotive businesses seeking reliable support. - 5 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Auto Parts Store (4.0/5, Jun 15, 2021): An online auto parts replacement store had a problem with their product range growing beyond the limits of their current platform and customer support load. They hired IdeasUnlimited to provide much-needed help. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/55334) - Call Center Services for Automobile Production Company (5.0/5, Apr 14, 2023): IdeasUnlimited provides phone and calls services for an automobile production company. The team refined the client's script and ideas and utilized them to ensure customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195012) - Sales Support for Auto Parts Manufacturer (5.0/5, Apr 20, 2023): IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/196102) - Virtual Assistant Services for Automation Company (5.0/5, Jun 23, 2023): IdeasUnlimited provided virtual assistants to help an automation company. These resources handle various duties, ranging from administrative tasks and customer support to data management and market research. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211119) - Call Center Services for Automotive Training Company (5.0/5, Dec 5, 2025): IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend tasks. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/423823) ##### Gaming Experience IdeasUnlimited has demonstrated substantial expertise in the Gaming industry, particularly through their effective support for Blindflug Studios. The client praised their reliable management and innovative approach, highlighting successful outcomes in sourcing virtual assistants and managing support tickets. Overall, the sentiment is highly positive, indicating that IdeasUnlimited is well-suited for gaming companies seeking efficient and aligned partnerships to enhance operational capabilities. - 1 review for gaming industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Staff Augmentation Services for Game Studio (5.0/5, Apr 14, 2023): IdeasUnlimited provided staff augmentation services for a gaming studio. The team sourced virtual assistants and web developers, handled support tickets, and provided communication solutions. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/194799) ##### Software Experience IdeasUnlimited has received positive feedback in the Software industry for their strong client relationships and effective customer service management. Clients highlight their responsiveness, adaptability, and ability to generate measurable results, such as improved customer satisfaction and business growth. The company's alignment with client values and budget-friendly pricing further enhances their appeal. Overall, IdeasUnlimited demonstrates expertise and reliability, making them a strong candidate for software projects requiring effective communication and customer engagement solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Software Dev Company (5.0/5, Apr 15, 2023): IdeasUnlimited provided virtual assistant services to a software development company. The virtual assistant handled customer complaints, feedback, and outreach tasks.  [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/195068) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Very responsive IdeasUnlimited is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [SupportZebra](https://clutch.co/profile/supportzebra) #### 4.8 out of 5 star rating (4 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cagayan De Oro City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 70% Customer Service Outsourcing #### Company description SupportZebra is a business process outsourcing company known for providing exceptional customer support and content moderation services. They have received overwhelmingly positive feedback, with clients noting improved customer satisfaction and reduced response times. Reviewers frequently praise their effective project management and strong communication skills, emphasizing SupportZebra’s commitment to employee well-being and a supportive work culture. [Visit Website](https://supportzebra.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised SupportZebra for their effective guest services support, noting a significant increase in guest satisfaction scores and reduced issue resolution times. One client highlighted the company's strong project management and timely delivery, while another emphasized the positive communication and supportive atmosphere provided by the team. Overall, feedback indicates high client satisfaction with no identified areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/supportzebra?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries SupportZebra demonstrates expertise across various industries, including Hospitality & Leisure, Software, and SaaS. Clients commend their effective communication, project management, and ability to enhance customer satisfaction. In Hospitality, they improved guest satisfaction and issue resolution. In Software, they successfully established content moderation teams and enhanced customer support efficiency. Overall, feedback is overwhelmingly positive, indicating SupportZebra is well-suited for businesses seeking dedicated support teams in these sectors. [Read All Reviews](https://clutch.co/profile/supportzebra?verified=true#reviews) ##### Software Experience SupportZebra demonstrates strong expertise in the Software industry, particularly in customer support solutions. Clients praise their ability to significantly reduce response times and enhance customer satisfaction, showcasing their impact on service efficiency. The company's positive culture and commitment to employee well-being foster a collaborative environment, integral to successful partnerships. Overall, SupportZebra is viewed favorably for their responsiveness and high service standards, making them a promising choice for businesses seeking reliable support solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Expense Management Company (5.0/5, May 15, 2024): SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) ##### Hospitality & leisure Experience SupportZebra has demonstrated notable expertise in the Hospitality & leisure industry by providing exceptional guest services support, significantly enhancing guest satisfaction and reducing issue resolution times for their clients. Their strong communication skills and cultural alignment with partners have fostered a supportive working relationship. Clients appreciate their timely project management and the overall value they deliver, making SupportZebra an excellent choice for businesses seeking reliable support in the Hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Hospitality & Leisure Co (5.0/5, May 4, 2026): SupportZebra provides customer support for a hospitality and leisure company. The team handles all day-to-day guest service issues and inquiries through resolution. [Read Full Review](https://clutch.co/go-to-review/supportzebra/454509) #### Very responsive SupportZebra is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 100% of employees work in Cagayan De Oro City office Cagayan De Oro City, Philippines Barangay 26 G/F Claro M. Recto Ave 2001 - 5000 employees +63 (917) 700-7656 [See All Locations (2)](https://clutch.co/profile/supportzebra#location) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness. [Visit Website](https://www.tru29.com) #### Great project management Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects. - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) #### Experience in 4 industries TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) ##### Information technology Experience TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) ##### Telecommunications Experience TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) ##### Financial services Experience TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) ##### Advertising & marketing Experience Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) #### 5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Transparent The overall sentiment regarding transparency in communication with vlbpo cx is highly positive. Clients noted that project management was stellar, with all deliverables made on schedule and proactive solutions provided for any challenges. One client emphasized that vlbpo cx's team anticipated needs before they were voiced, indicating a deep understanding of their business goals. This level of engagement fostered a strong partnership, with clients appreciating the immersive approach to their brand and values. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [Open Access BPO](https://clutch.co/profile/open-access-bpo) #### 5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 1,000 - 9,999 employees - Makati City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Customer Service Outsourcing - 10% Translation - 10% Transcription #### Company description Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase. [Visit Website](https://www.openaccessbpo.com/services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Well-organized projects Clients have expressed a positive sentiment regarding the company's well-organized project management. One client noted that the service provider was 'ready to go from the beginning' and demonstrated 'great preparation tailored to us.' Additionally, they highlighted the provider's ability to save time and money, emphasizing the efficiency in their processes. However, there is room for improvement in proactive customer service, suggesting that while the organization is commendable, ongoing engagement could enhance the overall experience. #### Experience in 1 industry Open Access BPO demonstrates strong expertise in the financial services sector, providing efficient back office solutions such as data entry and reporting. Clients report significant time and cost savings, highlighting the company's ability to deliver quality work quickly and tailor services to their needs. Overall sentiment is positive, with feedback praising their preparedness and communication, while suggesting an opportunity for enhanced proactive customer service. [Read All Reviews](https://clutch.co/profile/open-access-bpo?verified=true#reviews) ##### Financial services Experience Open Access BPO demonstrates strong expertise in the Financial services industry, particularly in back office solutions such as data entry and client reporting. Clients appreciate their efficiency, data security, and tailored approach, noting significant time and cost savings. Overall sentiment highlights their excellent turnaround times and communication, although there is room for improvement in proactive customer service. This makes them a compelling choice for businesses seeking reliable support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Reporting Services for Financial Company (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/open-access-bpo/138044) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Open Access BPO as providing good value for money, citing effective service delivery and significant cost savings. One client highlighted that they save 'hours and thousands of dollars' monthly compared to their previous provider. The pricing structure, based on a monthly fee with options for additional projects, is viewed positively. However, some clients suggest improvements in proactive customer service to enhance overall value. [Read All Reviews](https://clutch.co/profile/open-access-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a staffing and outsourcing solutions provider that specializes in assisting companies with recruitment, onboarding, and managing remote teams. The reviews highlight Sourcefit's strengths in delivering cost-effective and high-quality services, with approximately 90% of the feedback reflecting positive experiences. Themes such as effective communication, strong cultural alignment, and responsiveness are frequently mentioned, with about 80% of reviewers emphasizing these aspects. However, some reviews suggested improvement in recruitment speed and proactive communication during peak times. [Visit Website](https://www.sourcefit.com/) #### Reviewed 3 times in the past 6 months In recent reviews, clients praised Sourcefit for their effective project management, responsiveness, and quality of service. A construction company highlighted their seamless office setup and meeting all staffing requirements within 60 days, while another client noted a 95% retention rate for hired team members. However, some feedback indicated potential delays in recruitment and suggested improvements in proactive communication during peak periods. Overall, the sentiment remains positive, emphasizing strong value and alignment with client needs. - 1 of 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/sourcefit?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) - $200,000 to $999,999 (2 reviews) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [Cloudstaff](https://clutch.co/profile/cloudstaff) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 15% Custom Software Development - 15% Back Office Outsourcing - 20% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% IT Staff Augmentation - 10% Staffing #### Company description Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols. [Visit Website](https://www.cloudstaff.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Cloudstaff has received positive feedback for its great team, characterized by their strong work ethic and capability in handling complex tasks. One client noted that the team is 'smart, capable people' who are 'easy to work with' and maintain a professional demeanor. The company's commitment to customer relationships was highlighted when their CEO personally met with a client, demonstrating their investment in service quality. Overall, clients appreciate the team's flexibility and responsiveness in addressing concerns. #### Experience in 2 industries Cloudstaff has demonstrated strong expertise in the financial services and retail industries, delivering significant operational efficiencies and talent solutions. In financial services, they effectively supported loan processing and advisory roles, enhancing scalability and cost savings. Their retail clients praised Cloudstaff for providing skilled personnel to drive sales and streamline operations. Overall sentiment is positive, highlighting Cloudstaff's commitment to employee satisfaction and responsiveness, making them a solid choice for companies in these sectors. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) ##### Retail Experience Cloudstaff has demonstrated strong expertise in the Retail industry, providing clients with well-qualified candidates for sales roles. One co-founder noted their effectiveness in identifying talent, stating that the hired Cloudstaffer adapted to various responsibilities and significantly contributed to the company's growth. The overall sentiment is positive, highlighting Cloudstaff's professionalism, thorough recruitment process, and ability to swiftly meet client needs. This combined strength in talent acquisition and adaptability makes Cloudstaff a suitable partner for businesses in the Retail sector. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Sales Recruiting for Apparel Company (4.5/5, Nov 4, 2019): The vendor assisted in recruiting efforts for a sales position based on several parameters. This involved sourcing talent and scheduling interviews. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/78798) ##### Financial services Experience Cloudstaff has demonstrated significant expertise in the Financial services industry, particularly in enhancing operational efficiency for clients like Findex and a financing company. Clients praised their ability to scale support roles, streamline loan processing, and effectively manage recruitment to align with specific needs. The overall sentiment reflects strong satisfaction with Cloudstaff's transparency, proactive management, and commitment to quality labor, making them a reliable partner for businesses seeking offshore solutions in financial service operations. - 2 reviews for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Voice BPO services for Financial Platform (5.0/5, Jul 24, 2020): Cloudstaff offers BPO services to help a financing company’s customer loans. Working with the internal operations team, they handle data entry work as well as providing voice services when necessary. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/144568) - Offshoring Services for Financial Services Firm (4.5/5, Mar 16, 2025): Cloudstaff provides offshoring services for a financial services firm. They recruit and onboard professionals who assist the client with client services across audit, tax, accounting, and wealth management. [Read Full Review](https://clutch.co/go-to-review/cloudstaff/360102) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service. [Read All Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/cloudstaff?verified=true#reviews) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Timely Clients have expressed a highly positive sentiment regarding Telework PH's timeliness. One client noted that their engagement significantly saved time on repetitive tasks, allowing them to focus on revenue-generating activities. The main contact, Jeff, maintained effective communication, checking in periodically to ensure a smooth workflow. Overall, the feedback highlights that the project proceeded without any delays or issues, emphasizing the company's reliability in meeting deadlines. --- ### [Pac Biz Contact Center Outsourcing](https://clutch.co/profile/pac-biz-contact-center-outsourcing) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dumaguete, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams. [Visit Website](https://pac-biz.com/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced Clients express high satisfaction with Pac Biz, particularly noting their experienced agents and effective communication. One client highlighted the significant impact on lead capture, stating that their marketing strategies became more effective due to Pac Biz's reliable service. The onboarding process was described as straightforward, with an emphasis on quality assurance through collaborative call scoring. Overall, the sentiment is positive, with clients appreciating the company's responsiveness to performance issues. - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) #### Experience in 3 industries Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) ##### Media Experience Pac Biz Contact Center Outsourcing has garnered positive feedback from clients in the Media industry, particularly for their administrative support and Virtual Assistant (VA) services. Clients appreciate their integrity, transparency, and commitment to enhancing operational efficiency. Notably, they have successfully improved quality control and consistency in client deliverables. Their ability to align with client expectations and provide effective communication further establishes them as a strong partner for businesses in the Media sector. - 1 review for media industry - Less than $10,000 avg. project cost - Business Services for PR & SMM Company (4.5/5, Jan 23, 2023): Pac Biz Contact Center Outsourcing provides administrative assistance for a PR and social media marketing company. They have developed an employee handbook and created brand style sheets. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/177470) ##### Advertising & marketing Experience Pac Biz Contact Center Outsourcing demonstrates strong expertise in the Advertising & marketing sector by effectively managing call center services for diverse industries, including ecommerce and healthcare. Client feedback highlights their reliable customer support, which has significantly improved lead capture and client satisfaction. The company's structured onboarding and continuous quality assurance ensure high performance standards, making them a valuable partner for marketing agencies seeking cost-effective solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) ##### Financial services Experience Pac Biz Contact Center Outsourcing has received positive feedback from clients in the Financial services industry, highlighting their expertise in managing inbound calls efficiently. Clients noted significant time savings and improved sales performance due to their reliable customer service representatives. The company's ability to enhance operational efficiency while providing robust support makes them a favorable choice for businesses in this sector. However, there is room for improvement in call clarity. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Inbound Appointment Scheduling for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### 97% of employees work in Dumaguete office Dumaguete, Philippines 2F DNJ Building, Real Street, Tabuc-tubig, 151 - 200 employees 480-771-3009 [See All Locations (2)](https://clutch.co/profile/pac-biz-contact-center-outsourcing#location) --- ### [Penbrothers](https://clutch.co/profile/penbrothers-0) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 15% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 15% Staffing #### Company description Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner. [Visit Website](https://penbrothers.com/) #### Timely Clients have expressed a high level of satisfaction with Penbrothers' timeliness, noting their strong project management and consistent communication. One client highlighted that Penbrothers delivered items on time and effectively responded to their needs, enabling them to hire 15+ people quickly. The overall sentiment reflects confidence in Penbrothers' ability to meet deadlines and facilitate rapid growth, reinforcing their reputation as reliable partners. #### Experience in 1 industry Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) ##### Hospitality & leisure Experience Penbrothers has demonstrated strong expertise in the Hospitality & leisure industry, effectively serving as a talent partner for staffing services. Clients highlight their ability to rapidly source talent, resulting in significant ROI improvements and accelerated hiring processes. The company's commitment to communication, alignment with client values, and efficient project management further establish them as a reliable choice for businesses in the hospitality sector seeking to build high-performance teams. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR & Recruiting Services for Hospitality Staffing Company (5.0/5, May 30, 2023): Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the recruitment process. [Read Full Review](https://clutch.co/go-to-review/penbrothers-0/205033) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery. [Visit Website](https://www.StaffOutsourcing.com) #### Adaptable Clients have consistently highlighted the adaptability of Staff Outsourcing Solutions in meeting their specific needs. For instance, one client noted their employees adapted impressively to new challenges, enabling 16-hour customer service coverage. Another client emphasized their ability to adjust to complex requirements, resulting in impressive response times. Overall, the sentiment regarding adaptability is highly positive, with clients expressing satisfaction with the seamless integration and responsiveness of the team. - Sales Services for Travel Company (5.0/5, Dec 10, 2019): The most impressive thing is the ability to adapt to our requirements, as our account is quite complicated. Their response times are impressive and they always work with us to get to the desired outcome. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Very responsive Staff Outsourcing Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement. [Visit Website](https://www.premierbpo.com) #### High-quality work Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services. - Payment Processing for Mid-sized IT Firm (3.5/5, Aug 12, 2017): The service provider's strength is that they must process accurately. [Read Full Review](https://clutch.co/go-to-review/premier-bpo/136951) #### Experience in 3 industries Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) ##### IT Services Experience Premier BPO demonstrates significant expertise in IT services, particularly in back office solutions that enhance operational efficiency. Clients have noted their quick turnaround on quality work and effective communication, resulting in substantial cost savings and improved revenue. The company's strengths lie in customer collaboration and responsiveness, solidifying their reputation as a reliable partner in the IT services sector. Overall, client sentiment is overwhelmingly positive, indicating that Premier BPO is a strong candidate for businesses seeking outsourcing solutions. - 1 review for it services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) ##### Manufacturing Experience Premier BPO demonstrates significant expertise in providing back-office services tailored for the Manufacturing industry, as evidenced by client feedback highlighting their ability to facilitate smoother operations and improve timing on duties. Clients appreciate the provider's helpfulness and accessibility, emphasizing their strengths in prompt service delivery. Overall sentiment is positive, suggesting that Premier BPO is a reliable partner capable of enhancing efficiency in manufacturing processes, making them a suitable choice for potential clients in this sector. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Administrative Services for Manufacturing Service (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138160) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 45% of employees work in Quezon City office Quezon City, Philippines 30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis, 31 - 40 employees 63.917.559.0169 [See All Locations (4)](https://clutch.co/profile/premier-bpo#location) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial. [Visit Website](http://www.staffvirtual.com/) #### Adaptable Clients have consistently praised STAFFVIRTUAL for their adaptability in responding to changing project needs. For instance, Gymshark highlighted their impressive ability to meet dynamic requirements and deliver seamless customer support. This adaptability contributed to a 25% increase in customer satisfaction and efficient project management, showcasing overall positive sentiment towards STAFFVIRTUAL's flexibility and responsiveness. - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised STAFFVIRTUAL for their competitive pricing, which aligns well with their budgets. For instance, both Gymshark and Milk Makeup selected STAFFVIRTUAL primarily due to cost-effectiveness. Reviews highlight that the value delivered, including increased customer satisfaction and sales, justifies the investment. Overall sentiment indicates that clients perceive STAFFVIRTUAL as providing excellent value for money, though some suggest that more proactive process improvement suggestions could enhance the partnership further. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) #### 97% of employees work in Mandaluyong City office Mandaluyong City, Philippines Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center, 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/staffvirtual#location) --- ### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions) #### 4.7 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 30% Custom Software Development - 10% AR/VR Development - 10% AI Development - 30% Call Center Services - 10% Web Design #### Company description Flatworld Solutions is a versatile business process outsourcing company offering services such as Power BI reporting, website development, application administration, and call center operations. They consistently receive high praise for their professional communication, timeliness, and commitment, with 90% of reviewers highlighting their impressive project management and expertise. Some areas for improvement include better testing and pricing adjustments. [Visit Website](https://www.flatworldsolutions.com/) #### Collaborative Clients have expressed a highly positive sentiment regarding Flatworld Solutions' collaborative approach. One manager highlighted their impressive knowledge and ability to execute tasks precisely as instructed, stating, 'They do exactly what I tell them to do.' This reflects a strong alignment and effective communication between teams. Overall, the feedback indicates a seamless collaborative experience, contributing significantly to the success of client projects. - Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): We’re most impressed with Flatworld Solutions’ knowledge and collaborative approach. They do exactly what I tell them to do. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163) #### 4.5 out of 5.0 rating for cost What Clients Have Said Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) - $10,000 to $49,000 (7 reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Australia (1 projects) - Canada (1 projects) - Hong Kong (1 projects) - United States (16 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) #### 33% of employees work in Davao City office Davao City, Philippines Lucita Building Lapu Lapu Cr. Sobrecarey Street 2001 - 5000 employees Davao City, Philippines Aeon Towers, J.P. Laurel Avenue, Bajada, 751 - 1000 employees Davao City, Philippines KSS Building, Buhangin Road Cor Olive Street, 1001 - 2000 employees [See All Locations (9)](https://clutch.co/profile/flatworld-solutions#location) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 4 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a sales and customer support company offering services such as lead generation, appointment setting, and customer service management. Reviews indicate a 75% positive reception, highlighting their promptness in customer ticket response and ability to meet sales goals. However, 25% of reviews express dissatisfaction with their project management and communication, suggesting areas for improvement. [Visit Website](https://www.loopcontactsolutions.com/) #### Reviewed 1 time in the past 6 months Recent reviews of Loop Contact Solutions indicate significant dissatisfaction, particularly regarding communication and project management. One client noted that the engagement resulted in increased friction rather than improved outcomes, citing inconsistent delivery and a lack of urgency in addressing issues. The client expressed disappointment in the overall accountability, stating they would not re-engage. This feedback suggests that potential buyers should carefully consider these concerns when evaluating Loop Contact Solutions for their projects. - 0 of 1 reviews is 5 stars - Less than $10,000 avg. project cost [Read 1 Recent Review](https://clutch.co/profile/loop-contact-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [Reliasourcing Inc](https://clutch.co/profile/reliasourcing) #### 4.8 out of 5 star rating (2 reviews) - 250 - 999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 20% Sales Outsourcing #### Company description Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements. [Visit Website](https://www.reliasourcing.com/) #### Efficient Clients have consistently praised Reliasourcing Inc for their efficiency and effectiveness in lead sourcing and sales support. One client noted, 'They are incredibly efficient and highly effective,' highlighting the significant increase in meetings scheduled due to their services. Additionally, the swift onboarding of skilled professionals and proactive communication were emphasized, with clients appreciating the dynamic team's ability to quickly adapt and address challenges. #### Experience in 2 industries Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) ##### Healthcare Experience Reliasourcing Inc has received positive feedback for its expertise in the Healthcare industry, particularly in customer service and process improvement. Clients have highlighted their impressive outcomes, including significant revenue generation and improved customer satisfaction scores. The company's commitment to high-quality service and effective communication has been praised, making them a reliable partner for businesses seeking to enhance their operations in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Healthcare Company (5.0/5, Nov 30, 2024): Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) ##### IT Services Experience Reliasourcing Inc demonstrates strong expertise in IT services, particularly in sales development and lead generation. Clients commend their efficient onboarding and high-caliber professionals, resulting in significant growth in customer acquisition. The company is noted for its proactive communication and adaptive project management, ensuring quality service delivery. Overall, client feedback is highly positive, indicating that Reliasourcing is a suitable partner for organizations seeking reliable and effective IT services. - 1 review for it services industry - Unknown avg. project cost - Call Center Services for Tech Services Provider (4.5/5, Jan 12, 2023): Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/175823) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Connections Outsourcing Inc](https://clutch.co/profile/connections-outsourcing) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Mandaue, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 30% Sales Outsourcing #### Company description Connections Outsourcing Inc is a company specializing in sales support and back-office services, tailored to enhance market reach. They received 100% positive feedback, with clients appreciating their disciplined project management, detailed market analysis, and effective communication. Reviewers highlighted their exceptional leadership and commitment to delivering outstanding service, with 100% noting their impressive service delivery and company culture. [Visit Website](https://www.connectionsoutsourcing.com) #### Communicative Clients have consistently praised Connections Outsourcing Inc for their effective communication, highlighting prompt and detailed responses. One client noted that the team was 'very disciplined' and delivered outcomes as expected, with leadership involvement evident in every project meeting. The overall sentiment reflects a strong appreciation for the communicative nature of the team, contributing to a 10/10 service delivery rating, indicative of their commitment to client engagement and support. #### Reviewed 1 time in the past 6 months Recent client feedback for Connections Outsourcing Inc indicates a highly positive sentiment, highlighting their disciplined project management and effective communication. A founder of an IT company praised their 10/10 service delivery and alignment with company values. The project involved sales support for AI products, resulting in successful market analysis and client acquisition. Clients appreciated the leadership's active involvement and the team's responsiveness, with no noted areas for improvement. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/connections-outsourcing?sort_by=date_desc&verified=true#reviews) #### Experience in 1 industry Connections Outsourcing Inc has received positive feedback primarily within the information technology sector, particularly in AI-driven tools and platforms. Clients commend their disciplined project management, timely delivery, and effective sales support that significantly enhanced market reach and client acquisition. The company's strong leadership and alignment with client values contribute to their reputation for high-quality service delivery and a collaborative culture, making them a suitable partner for businesses seeking expertise in technology and automation. [Read All Reviews](https://clutch.co/profile/connections-outsourcing?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding Connections Outsourcing Inc's pricing, often highlighting it as a 'great fit for our budget' and recognizing 'good value for cost.' The company's disciplined approach and timely delivery further enhance perceived value. One client noted that the leadership's active involvement and the team's service delivery were commendable, reinforcing their satisfaction with the overall investment in the partnership. [Read All Reviews](https://clutch.co/profile/connections-outsourcing?verified=true#reviews) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations. [Visit Website](https://www.magellan-solutions.com/) #### Efficient Clients have consistently praised Magellan Solutions Outsourcing Inc for their efficiency, highlighting their ability to save time and reduce errors. One client noted that utilizing their services helped avoid 75% of errors and saved approximately $5,000 annually. Another client emphasized their quick response times and dependable service, stating that they have enhanced productivity. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction in both service delivery and outcomes. - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): The service provider's strengths include being very efficient. This has resulted in significant cost savings for our company. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): The service provider is noted for being dependable and efficient. This has contributed to increased productivity for our company. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) #### Experience in 4 industries Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Other industries Experience Magellan Solutions Outsourcing Inc has received positive feedback in the Other industries sector, primarily for their expertise in back office and customer service solutions. Clients highlight their professionalism, efficiency, and ability to significantly reduce operational stress and costs. Many report substantial savings in both time and money, with notable improvements in customer satisfaction and service delivery. Overall, the sentiment is highly favorable, indicating Magellan is a strong candidate for businesses seeking reliable outsourcing support. - 7 reviews for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Retail Experience Magellan Solutions Outsourcing Inc has received positive feedback from retail clients for their exceptional customer service and call handling capabilities. Clients report significant time savings, enabling them to focus on business growth. Their professionalism and commitment to understanding client operations enhance customer support effectiveness. Overall, the sentiment is highly favorable, indicating that Magellan Solutions is a strong partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing crucial back office and outbound services. Clients noted significant time and cost savings, with one stating a reduction of workload by 50% and savings exceeding $1,000 monthly. The reviews commend the company's professionalism, effective communication, and strong support, indicating their capability to foster growth and enhance operational efficiency, making them a suitable partner for businesses in the Manufacturing sector. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their expertise in inbound services and customer support. Clients appreciate their efficiency, dependability, and strong work ethic, noting significant improvements in productivity and communication. Their ability to handle technical support and optimize customer interactions has made them a valuable partner for companies looking to enhance their operational efficiency. Overall, the sentiment is favorable, indicating a strong alignment with the needs of potential clients in the Media sector. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc demonstrates significant expertise in the Consumer Products industry, particularly in back office services like billing and dealer locator support. Clients report a decrease in billing errors below 2% and enhanced efficiency in connecting customers with local dealers, leading to cost savings of approximately 15% compared to in-house staffing. Their adaptability to changing business needs is a noted strength, although a more personalized customer approach could enhance service delivery. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support. [Visit Website](https://www.superstaff.com) #### Professional Clients consistently commend SuperStaff for their professionalism and responsiveness. One client noted their 'strict professionalism from top to bottom' and highlighted the team's thorough vetting process and problem-solving abilities. Another client appreciated the quick responses from the team leaders and agents, stating they 'tried to study by themselves to get better.' Overall, the sentiment reflects a high level of satisfaction with SuperStaff's professional approach to project management and customer service. - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff management is alert, responsive, and transparent. Yes, the management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask. The strict professionalism from top to bottom. SuperStaff is extremely thorough in their vetting process and they work tirelessly to solve any problem we throw their way. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): They are professional at running Call center with experienced agents, hired staff in a short period of time. They also did their best to meet the timeline. I really appreciate that. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) #### Experience in 3 industries SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) ##### Logistics & Supply Chain Experience SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support. - 1 review for logistics & supply chain industry - Unknown avg. project cost - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) ##### Arts, entertainment & music Experience The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector. - 2 reviews for arts, entertainment & music industry - $50,000 – $199,999 avg. project cost - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) - BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) --- ### [MySource](https://clutch.co/profile/mysource) #### 5 out of 5 star rating (1 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaue, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 25% Call Center Services - 5% Content Moderation Services - 5% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 5% Recruitment Process Outsourcing - 10% Sales Outsourcing - 5% Web Design - 5% Web Development #### Company description MySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback. [Visit Website](https://mysourcesolutions.com/) #### Openness The client expressed a highly positive sentiment regarding Openness in their collaboration with MySource Solutions. They noted the team's availability and effective communication, stating, "They’re pretty open with communication" and appreciated their receptiveness to feedback, mentioning, "There’s never any pushback or issues." The client emphasized the importance of direct communication, advising potential customers to be clear about their needs, as the team is very receptive to such input. #### Experience in 1 industry MySource Solutions has demonstrated notable expertise in the real estate industry, particularly in lead generation. Clients praise their organizational skills and ability to deliver high-quality leads, significantly improving project ROI. The team is commended for effective communication and responsiveness. Overall, feedback indicates strong satisfaction, with clients recommending clarity in direction to maximize results. This provider is particularly well-suited for businesses seeking robust lead generation support in the real estate sector. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) ##### Real estate Experience MySource Solutions demonstrates strong expertise in the real estate sector, particularly in lead generation. Clients commend their ability to efficiently organize and generate quality leads, often providing 2-3 hot leads daily, resulting in significant ROI. The company's attentive communication and responsiveness to client feedback enhance their service delivery, making them a reliable partner for real estate businesses seeking to optimize their lead generation efforts. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Curation for Real Estate Company (5.0/5, Aug 21, 2020): MySource Solutions provides lead generation services for a real estate company. Their work includes organizing and reaching out to tens of thousands of colder leads. [Read Full Review](https://clutch.co/go-to-review/mysource/46390) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with MySource Solutions' pricing, describing it as very competitive and offering excellent value for money. One client noted a significant return on investment with 2-3 quality leads per day, while affirming that the service provided is exceptional for the cost. Additionally, the feedback highlights the team's responsiveness and willingness to adapt to client needs, reinforcing their reputation for delivering valuable services without compromising on quality. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 98% of employees work in Mandaue office Mandaue, Philippines Hernan Cortes Street 201 - 250 employees [See All Locations (2)](https://clutch.co/profile/mysource#location) --- ### [BBC Global Services](https://clutch.co/profile/bbc-global-services) #### 4.4 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Web Design - 10% Web Development #### Company description BBC Global Services is a virtual assistance and call center service provider, offering support in clerical tasks, customer service, and administrative functions. The company receives overwhelmingly positive feedback from clients, with 90% praising their responsiveness, professionalism, and effective communication. However, one review highlighted a negative experience, citing issues with campaign management and communication. Overall, BBC Global Services is recognized for its strong workplace culture and adaptability. [Visit Website](https://www.bbc-globalservices.com/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-bpo) #### Experience in 8 industries BBC Global Services has received positive feedback across various industries, particularly in Healthcare, Wellness & Fitness, Hospitality & Leisure, and IT Services. Clients commend their responsiveness, attention to detail, and effective virtual assistant support, leading to improved operational efficiency and customer satisfaction. The company has demonstrated adaptability in Healthcare and Wellness sectors, while also excelling in IT support. However, feedback in Financial Services indicates room for improvement in communication and project management. Overall, their strengths align well with organizations seeking reliable administrative and customer support. [Read All Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) ##### Medical Experience BBC Global Services has received positive feedback from clients in the Medical industry, particularly for their virtual assistant services. A physician owner noted the company's alignment with their values and praised their ability to enhance operational efficiency through effective front and back office support. Key strengths highlighted include excellent communication, responsiveness, and a strong company culture. The measurable outcomes reported include improved response times and reduced workload for in-office staff, reflecting the provider's expertise and positive impact on medical practices. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Oculoplastic Surgery Clinic (5.0/5, Aug 22, 2023): BBC Global Services provides virtual assistant support for an oculoplastic surgery clinic. The vendor handles front- and back-office support, including appointment setting, surgery scheduling, and referrals. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/227350) ##### Healthcare Experience BBC Global Services has demonstrated strong expertise in supporting healthcare operations, particularly in patient communication and referral processing. Clients appreciate their quick candidate search and good cultural fit, which enhances collaboration. Measurable outcomes include improved patient scheduling and efficient authorization processing. Overall, feedback indicates a positive sentiment towards their responsiveness and commitment to timely delivery, making them a suitable partner for healthcare projects requiring reliable administrative support. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Communication Services for Rehabilitation Firm (5.0/5, Apr 4, 2023): BBC Global Services provides data entry and communication services for a rehabilitation company. The team reaches out to patients and medical providers for information and provides communication assistance.  [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/192391) ##### Hospitality & leisure Experience BBC Global Services has garnered positive feedback from clients in the hospitality and leisure industry, particularly for their virtual assistance and clerical support. Clients like the CEO of Chalk Gym commend their hands-on approach and exceptional customer service. BBC effectively manages back-office tasks, ensuring seamless communication with customers, which reflects an understanding of the industry's service standards. Overall, their expertise and commitment to client satisfaction make them a strong candidate for businesses in the hospitality and leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Gym (5.0/5, Nov 29, 2022): BBC Global Services manages clerical and back-office tasks for a gym. They provide virtual assistance through phone and email support for customers, and they also handle minor digital marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/169432) ##### Wellness & Fitness Experience BBC Global Services demonstrates strong expertise in the Wellness & Fitness industry, providing effective administrative and customer support solutions. Clients have praised their efficient virtual assistants for enhancing patient intake processes and improving customer response times. The integration of their services has resulted in significant time savings and high customer satisfaction rates. Their reliability, attention to detail, and cost-effectiveness make them a valuable partner for businesses seeking to optimize operational efficiency within the Wellness & Fitness sector. - 2 reviews for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for Digital Wellness Brand (4.5/5, Oct 12, 2022): BBC Global is helping a digital wellness brand with their customer support services, including email response, prescription verification, and metrics tracking and analysis. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/162136) - Virtual Assitant Services for Physical Therapy Clinic (5.0/5, Oct 25, 2022): BBC Global Services provides a physical therapy clinic with a virtual administrative assistant who takes calls, processes new patients, verify their insurance information, schedule appointments, and more. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/163806) ##### IT Services Experience BBC Global Services demonstrates solid expertise in IT services, particularly in help desk and support operations. Clients appreciate their professionalism, effective communication, and dedicated oversight management. The positive feedback highlights successful project outcomes, with a focus on quality staff and seamless integration with existing teams. Overall, BBC Global Services is well-regarded for its commitment to delivering high-quality IT support, making them a strong candidate for businesses seeking reliable solutions in the IT Services industry. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for IT Company (5.0/5, Oct 20, 2022): BBC Global Services provided help desk technicians for an IT company. The team handle off-hours support through calls and email and handled all resolutions or escalations. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/163282) ##### Education Experience BBC Global Services has received positive feedback from clients in the Education industry, particularly for their customer support functions. Clients appreciate their exceptional turnaround times, with account activations completed in under 48 hours and prompt responses to inquiries. The professionalism and attention to detail displayed by their team are frequently highlighted as strengths. Their commitment to quality assurance and adaptability to client needs make them a strong candidate for educational organizations seeking reliable support services. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Publishing Company (5.0/5, Oct 11, 2022): A publishing company has engaged with BBC Global Services for BPO services. The team handles customer support, from eliciting to uploading data to the client's CRM. They also help activate accounts.  [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/161948) ##### Software Experience BBC Global Services has received positive feedback for their expertise in providing call center services tailored to the healthcare software sector. Clients praise their outstanding team and adaptability to project requirements, highlighting effective collaboration and successful outcomes in client engagement. The overall sentiment indicates that BBC Global Services is a strong candidate for businesses in the software industry seeking reliable support in customer interactions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Software Company (5.0/5, Oct 11, 2022): BBC Global Services offers call center services and insurance verification for a software company. They follow up with potential customers and also assist with the recruitment process. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/161851) ##### Financial services Experience BBC Global Services has received mixed feedback from clients in the Financial services industry, with particular concerns regarding communication and project management. One client described their experience as extremely negative, citing delays and unprofessional behavior from team members. Despite initial expectations of a supportive partnership, the lack of timely responses and perceived abuse led to dissatisfaction. Potential clients should carefully consider these reviews when evaluating BBC Global Services for their Financial services projects. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Telemarketing for Financial Services Company (0.5/5, Jan 28, 2021): BBC Global Services was hired by a financial services company for their telemarketing services. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/49911) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive BBC Global Services as offering good value for money, with competitive pricing highlighted in multiple reviews. One client noted their pricing fit the budget and provided great value, while another emphasized cost savings compared to hiring internally. Overall sentiment reflects satisfaction with the services provided relative to their costs, although there are some isolated negative experiences, which do not overshadow the majority of positive feedback regarding affordability and effectiveness. [Read All Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 cities - Raleigh, United States (1 projects) - Austin, Texas (1 projects) - Chicago, Illinois (1 projects) - Lyndhurst, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Manhattan, New York (1 projects) - Silverdale, Washington (1 projects) - Scranton, Pennsylvania (1 projects) - Windsor, New Jersey (1 projects) This provider is fluent in 4 languages: - Bengali - English - Hindi - Spanish [View Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) #### 72% of employees work in Davao City office Davao City, Philippines 4th Floor, La cima Building, 2, 15 Jln Palma Gil St 151 - 200 employees 888-944-6618 [See All Locations (4)](https://clutch.co/profile/bbc-global-services#location) --- ### [Catalyst BPX](https://clutch.co/profile/catalyst-bpx) #### 5 out of 5 star rating (2 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 30% Finance & Accounting Outsourcing (FAO) - 20% Recruitment Process Outsourcing #### Company description Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost. [Visit Website](https://catalystbpx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients consistently highlight Catalyst BPX's unique expertise, noting their proactive approach and deep understanding of finance and legal compliance. One CEO emphasized that their team possesses superior knowledge compared to others, significantly alleviating burdens associated with compliance and operations. The client appreciated not only the quality of work but also the genuine care demonstrated by the team. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's specialized capabilities and value-driven service. #### 5.0 out of 5.0 rating for cost What Clients Have Said Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received. [Read All Reviews](https://clutch.co/profile/catalyst-bpx?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) This provider is available in 9 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/catalyst-bpx?verified=true#reviews) #### 96% of employees work in Taguig office Taguig, Philippines 29F, Brgy, World Plaza, 5th Ave 101 - 150 employees +1 (415) 943-4050 [See All Locations (2)](https://clutch.co/profile/catalyst-bpx#location) --- ### [JOYNO INC](https://clutch.co/profile/joyno) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Lapu-Lapu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 20% Email Marketing - 20% Social Media Marketing - 10% SMS Marketing - 10% Video Marketing #### Company description JOYNO INC is a dynamic marketing services company offering comprehensive digital marketing, website design, and social media management. The reviews are overwhelmingly positive, with clients praising their creativity, professionalism, and effective communication. Approximately 100% of the reviewers highlighted their high-quality work and exceptional customer service, making them a highly recommended partner for marketing needs. [Visit Website](https://joynoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients consistently highlight JOYNO INC's professionalism and ethical approach to business. One client emphasized their responsiveness and effective communication, rating them a perfect score for project management. They appreciated JOYNO INC's commitment to integrity, particularly in contrast to their previous vendor's unethical practices. Overall, the sentiment is overwhelmingly positive, with clients recommending JOYNO INC for their knowledgeable and experienced team. #### Experience in 3 industries JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) ##### Consulting Experience Client feedback for JOYNO INC highlights their exceptional expertise in consulting services, particularly in marketing and design. Reviews emphasize the company's creativity, efficiency, and commitment to client satisfaction, with clients noting significant improvements in branding and lead generation. JOYNO INC is praised for their proactive communication and willingness to exceed expectations, making them a strong contender for businesses seeking a dedicated and results-oriented partner in the consulting industry. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): A tax services company has hired JOYNO INC for web design and development services. The team handles the client's social media marketing and works on branding, logo design, and Google Ads campaign management. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) ##### Wellness & Fitness Experience JOYNO INC has received positive feedback from clients in the Wellness & Fitness industry, showcasing their expertise in digital marketing tailored for holistic health services. Clients commend their high-quality work, effective social media strategies, and strong communication. The team, led by an accommodating CEO, fosters a respectful and engaging company culture, making them a reliable partner for businesses seeking impactful marketing solutions. Overall, JOYNO INC is well-regarded for their commitment to client success. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Comprehensive Digital Mktg Services for Wellness Company (5.0/5, Nov 7, 2024): JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. [Read Full Review](https://clutch.co/go-to-review/joyno/329097) ##### Restaurants Experience JOYNO INC has received positive feedback from clients in the Restaurants industry, highlighting their expertise in website development and social media marketing. One client praised their professionalism, communication, and ethical practices, especially in contrast to previous vendors. The team's strategic initiatives, such as targeted marketing campaigns, have effectively attracted customers and enhanced brand visibility. Overall, JOYNO INC is recognized for their dedication and impactful results, making them a strong candidate for restaurant businesses seeking to elevate their online presence. - 1 review for restaurants industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing, Web Design & Dev for Restaurant (5.0/5, Oct 24, 2024): JOYNO INC has designed and developed a WordPress website for a restaurant. The team has also created the client's social media marketing strategy and manages Facebook and LinkedIn advertising campaigns. [Read Full Review](https://clutch.co/go-to-review/joyno/325422) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) - Less than $10,000 (2 reviews) #### Completed projects in 2 countries - Philippines (2 projects) - United States (1 projects) This provider is available in 6 time zones: - India Standard Time (IST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/joyno?verified=true#reviews) --- ### [Staffwiz LLC](https://clutch.co/profile/staffwiz) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 30% Recruiting - 15% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement. [Visit Website](https://staffwiz.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive The feedback indicates a strongly proactive sentiment towards Staffwiz LLC, with clients noting their responsiveness and initiative. One client highlighted the creation of a group chat via Viber for timely updates, underscoring their commitment to effective communication. Additionally, the client's impression of the company as 'assertive' reinforces their proactive approach. Overall, the sentiment is very positive, with no suggested areas for improvement. - Recruitment Services for Healthcare Company (5.0/5, Jun 10, 2025): They are very responsive, initiative was always put in place. Created GC via Viber for fast update. Assertive. [Read Full Review](https://clutch.co/go-to-review/staffwiz/380677) #### Experience in 3 industries Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries. [Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) ##### Healthcare Experience Staffwiz LLC has demonstrated strong expertise in supporting healthcare providers through successful staffing solutions, particularly in hiring qualified registered nurses and medical coders. Clients commend their responsiveness and proactive communication, resulting in successful outcomes and timely project management. The alignment of company values further enhances their appeal as a partner in the healthcare industry, making them a suitable choice for organizations seeking reliable staffing support. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Healthcare Company (5.0/5, Jun 10, 2025): Staffwiz LLC provides recruitment services for a healthcare company. The team is tasked with hiring medical professionals, including registered nurses and medical coders. [Read Full Review](https://clutch.co/go-to-review/staffwiz/380677) ##### Education Experience Staffwiz LLC has received positive feedback from clients in the Education industry, highlighting their expertise in talent acquisition for software engineering teams. Clients appreciate their effective communication, cultural fit, and flexibility in addressing unique needs. The company's ability to enhance team velocity, support Agile processes, and deliver measurable outcomes emphasizes their strengths in providing value at competitive pricing. Overall, Staffwiz LLC is well-regarded as a partner for educational software development projects. - 1 review for education industry - Unknown avg. project cost - Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC provides recruiting services for an education software company. The team finds and acquires software engineering talent, screens candidates, and assists with onboarding and performance feedback. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264) ##### eCommerce Experience Staffwiz LLC has received positive feedback in the eCommerce sector for their expertise in hiring remote customer service agents. Clients noted significant improvements in performance metrics, including reduced response and resolution times, attributed to the skilled agents provided by Staffwiz. The seamless onboarding process and effective communication highlighted the company's strengths, making them a reliable partner for eCommerce businesses seeking to enhance customer service operations. Overall, the sentiment reflects a strong endorsement of Staffwiz's capabilities in meeting eCommerce needs. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Platform (5.0/5, Jul 9, 2024): Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. [Read Full Review](https://clutch.co/go-to-review/staffwiz/299378) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations. [Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty. [Visit Website](https://www.concert8.com/) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Israel (1 projects) - Philippines (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) #### 94% of employees work in Makati office Makati, Philippines Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave. 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/concert-8-solutions#location) --- ### [Boutique Outsource Solutions](https://clutch.co/profile/boutique-outsource-solutions) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% HR Outsourcing - 25% IT Managed Services #### Company description Boutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience. [Visit Website](http://bos.com.ph/) #### Experience in 1 industry Boutique Outsource Solutions has demonstrated strong expertise in the Legal industry, particularly in providing offshore back office and concierge solutions. Client feedback highlights their commitment to cultural alignment and effective communication, resulting in successful team sourcing and HR support. Overall sentiment from the Legal sector is highly positive, indicating that this provider is well-suited for clients seeking tailored outsourcing solutions in legal services and associated fields. [Read All Reviews](https://clutch.co/profile/boutique-outsource-solutions?verified=true#reviews) ##### Legal Experience Boutique Outsource Solutions demonstrates significant expertise in providing tailored offshore solutions for the legal industry, particularly in back-office processing and client support. One client highlighted their successful sourcing of suitable candidates and the alignment of company values. The overall sentiment is highly positive, emphasizing effective project management, timely deliverables, and a strong commitment to building a cohesive team culture, making them a suitable partner for legal firms seeking reliable outsourcing solutions. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Offshore Outsourcing for Financial & Legal Services Provider (5.0/5, May 22, 2023): Boutique Outsource Solutions has sourced and managed a localized HR support team to help a financial and legal services provider with back-office processing and concierge solutions. [Read Full Review](https://clutch.co/go-to-review/boutique-outsource-solutions/203146) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express satisfaction with Boutique Outsource Solutions' pricing relative to the value delivered. One CEO noted the company's effective offshore solutions for back office processing and concierge services, highlighting the alignment of company values and culture as key factors in their decision. The overall sentiment indicates that clients find the cost to be justifiable given the quality of service and successful outcomes achieved, with no significant areas for improvement identified. [Read All Reviews](https://clutch.co/profile/boutique-outsource-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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