How Companies Can Help Employees During the Coronavirus Outbreak: New Data

  • Mar 19, 2020
  • Kristen Herhold
  • , Survey

The novel coronavirus pandemic has changed the way people live and work, at least temporarily.

Clutch surveyed 512 U.S. workers between March 13 and March 16, 2020, and found that 88% of American workers are concerned about COVID-19.

88% of American workers are concerned about the coronavirus.

This includes 29% of workers who are very concerned about the virus.

“We need to do what we can to contain it and stop it in its course,” said Sara Spector-Brown, director of operations of 3 Media Web, a digital agency in Boston. “Even if it may seem too cautionary, you can never be too careful, and we are seeing some pretty tragic results from other countries, which could very well happen here. It’s a reality.”

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Interior & Terrace Design for Family Apartment

“Pentagrama Estudio de Diseño offers the perfect balance of performance and creative collaboration simultaneously.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2018 - Ongoing
Project summary: 

Pentagrama Estudio de Diseño collaboratively designed a city apartment renovation and managed the construction team. They used technological programs to digitally render the concept to show the client remotely.

The Reviewer
 
Panama City, Panama
Lori Reinauer
Apartment Owner
 
Verified
The Review
Feedback summary: 

Pentagrama Estudio de Diseño partnered seamlessly with the client to bring her artistic vision of the renovation to life. They managed every aspect of the end-to-end project and delivered an of-the-moment and innovative design. Pleasant to work with, they’re talented and attentive to detail.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an artist, art educator, and community organizer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pentagrama Estudio de Diseño?

I hired Pentagrama Estudio de Diseño as my architect and design team to renovate my second residence, a city apartment. I also needed them to manage the entire construction process. The situation was a bit complicated because the property had been uninhabited for 13 years and I live five hours away from where the project is going on. 

SOLUTION

What was the scope of their involvement?

Pentagrama Estudio de Diseño had full control over the design. I gave them executive decision-making power to manage the construction team. At my request, they were highly communicative. They reported to me several times a week about all the details ongoing in the project. Frequent updates helped me manage the process long distance and solve any problems that came up during the renovation and design process. 

During the project, they used specific architecture tools and programs to show me the renders on a very frequent basis.  Technology was a substantial part of the process since it was a long-distance project. 

Whenever I came up with new ideas, they would change the rendering to include them. The head of the project used architectural programs on his iPad and used it on site. They took photographs and created designs using this tool. 

What is the team composition? 

In his beginning, I worked with Carlos (Architect, Pentagrama Estudio de Diseño) and Olmedo (Founder and Architect, Pentagrama Estudio de Diseño). Later on, I only worked with Carlos directly. 

How did you come to work with Pentagrama Estudio de Diseño?

One of my good friends has a brother who works at Pentagrama Estudio de Diseño I was impressed by multiple restaurant projects they've done; they're gorgeous. I also liked that they're a family brand. 

What is the status of this engagement?

This project started around April 2018 and is currently in the final phase. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Honestly, I only have very positive feedback for Pentagrama Estudio de Diseño. They've been exactly what I was looking for concerning design and attention to detail. They smoothly facilitated contact with me and their whole team.

I needed more than the design team, and they were capable of managing the entire project. Since I'm not a citizen of Panama, they helped me understand the laws, zoning, and customs for Casco Viejo, the old quarter of Panama City. 

Pentagrama Estudio de Diseño offers the perfect balance of performance and creative collaboration simultaneously. Their work is quite detail-oriented, and the design aspects are very modern, international, and cutting-edge ideas. They've been just a pleasure to work with and have met all my needs.

How did Pentagrama Estudio de Diseño perform from a project management standpoint?

Communication has definitely been a key part of the success of the project for me. I specifically requested that all communications be in English. The meticulous requirements I set in the beginning included sending me regular communication with photos and updates. Long-distance projects always have room for error, so we worked to prevent any.

What did you find most impressive about them?

One of the team's best strengths was how accommodating they were. As an artist, I have my own vision and am very particular. I found it very easy to work with them. They had a great design in mind right from the beginning, so they could easily support clients who need pure design. Since I had my own ideas, they were very respectful of what I wanted. We collaboratively created a beautiful end product. 

Are there any areas they could improve?

I have zero complaints about my experience with Pentagrama Estudio de Diseño, and that's the honest truth. I'm very pleased with their performance and the project's outcome. 

I'm from New York, so I have different cultural expectations about timing. The pace of the city feels much slower. Pentagrama Estudio de Diseño has an international perspective and understands both the nature of Panama City and where I'm coming from. They did a great job understanding and facilitating the gray areas.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO Campaign for Financial Services Firm

"I haven’t worked with an SEO firm that’s been this structured and organized."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Bruce Clay, Inc. provides an educational training company with several ongoing SEO projects, including restructuring and reorganizing both of their websites.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Founder and CEO, Financial Services Firm
 
Verified
The Review
Feedback summary: 

Website organization has improved, and the company believes that the user interface has improved as a result. Measurable progress has been made in rankings, with organic search results increasing by 25-40%. Everyone at Bruce Call, Inc., from the founder down, is committed and attentive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

Netpicks is an educational company that provides training and systems for individual active investors.

What is your role and responsibilities?

I am the founder and president.

OPPORTUNITY / CHALLENGE

What was your goal for working with Bruce Clay?

The goal was to improve our organic SEO [search engine optimization] and come up with a structured plan. We didn’t have a plan when we first started talking to Bruce Clay. The website had been out since 1996, so we had a lot of history. However, so many of the tactics and strategies had changed through the years that we just weren’t sure. What used to be white hat was probably now black hat, and it was time to be current, do things correctly, and fix our prior issues that we had gotten ourselves into.

SOLUTION

Please describe the scope of their work.

Bruce Clay did primarily SEO strategy. We have two major sites that they work on, and we work with them on a regular basis. It's like a shared implementation of their strategy. They do some of the work; we do some of the work too because we're contracted for a certain number of hours. Sometimes, it makes sense for us to do some of the work on our side. The bulk of the work is to restructure both websites, reorganize them, and make them more logical for the search engines. We don’t want to impact the user experience, but we are much more presentable and well liked by Google and the other search engines.

What was your process for selecting Bruce Clay to work with?

Through the years, we hadn’t had good experiences working with other companies. Every time I tried to outsource pay-per-click or SEO, it never worked out. Most of the time, I felt like I knew more than they did, and that’s not a good thing. I should feel kind of dumb when I’m around them, and that was never really the case. Also, I never felt like anyone tried to understand our business and what was unique about it. Instead, we got a formula that they tried to force everybody into.

I ran into Bruce Clay about a decade or so ago. I had seen some of their writings. At the time, I wasn’t sure if they were looking for customers, but I contacted them directly. In the beginning, I heard from Bruce directly, which was nice. That was unusual, because you usually hear from a sales rep. I don’t deal with him now but, in the beginning, it's nice to have the frontline person be the person who hears about your business and comes up with the initial strategy, then turns it over from there.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We spend about $5,000 a month. Right now, the work is open-ended and we don’t have any plans to stop. Like everything else, I need to measure it continually. I enjoy working with them. Like any business, I have to assess it and make sure that it makes sense and that I’m making money on the investment. We were under penalty from Google due to some things from 1998 that came back to haunt us. It's taken us some time to get off the penalty, and we had some setbacks along the way. It probably took longer than they expected. However, they got us off the penalty and we're all cleaned up.

Some of the initiatives that we thought we'd be on a few months ago were delayed. But, I see staying on with Bruce Clay for a while because we can get into the fun initiatives and make some more progress.

RESULTS & FEEDBACK

Do you have any stats or metrics to track improvement from the project?

It took a while because it can take up to six months to get some traction. We knew that, we were not impatient going into the project. I knew that they were already improving things logically, based on all the new content that we were putting on the new website. That has definitely improved. The organization of the website is definitely improved. Some of the cleanup work and getting fresh eyes has helped quite a bit and probably improved the user interface. It probably forced us to look at the site when we were in a bit of denial or ignoring it because we were so busy with everything else. That has been a measurable difference.

On the organic side, I would say that anywhere between 25 to 40 percent, now that we’ve gone off the penalty, is what I have seen kicked up on our organic search. There are quite a few terms that we used to rank for years ago that we dropped off, but now we're back in. Call it the top 20, top 30, and there are definitely some top 10s. We're making progress. Obviously, I need to see some of those go up to top 10 and top 15. They weren’t on the radar before, so I have seen some measurable improvement. A lot of that has come over the last few months. You have to be patient, but once you are, it pays off.

How is their general work performance?

I’m very satisfied with my team. They are extremely organized, which I appreciate. I never feel like I have to chase them down. We use Basecamp back and forth and get together for calls twice a month. They also spend as much time as we want to spend. We're probably rushing them more often than vice versa. With respect to action items that we come up with from each call, I feel very comfortable with the team. I appreciate how organized they are with the project. I know they’re busy with a lot of other clients, but I never feel like I’m an afterthought.

Is there anything unique about them that really makes them stand out, compared to other companies?

Forcing me to go to training stood out. I can’t say it was the most exciting three days I ever spent, but I get it. I thought that was very interesting, that they force you to take some personal responsibility and make you understand the strategy. Even though I learned a lot of things in the class that I may have forgotten since, it was valuable. That stood out to me. I’ve never been asked to do that, but I appreciated it. I also appreciate the fact that the founder gets involved up front with our strategy.

I haven’t worked with an SEO firm that’s been this structured and organized. That was always a downfall for the others, which were sometimes haphazard.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

You always want quicker results. It's like having a house. Once you get into the walls, you find things that you didn’t know existed. We found some things that we didn’t know were there. It has taken a little bit longer in some cases, but I don’t put that on them. I think it's things that you don’t expect, you have to prepare for.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It's not cheap.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them to the right company. You have to have products and services that can make enough money to make SEO work. It's not for everybody. There are a lot of small businesses that wouldn’t be a good fit.

How a Brand Mantra Fuels Your Company for Success

Businesses that stand out in the marketing place can drive new customers and begin to fundamentally build their brand. This starts from the inside out by developing a consistent brand mantra. 

A mantra is more than a slogan – it is a simple, yet powerful saying, phrase, or affirmative statement used to motivate our inner being and set our intentions. 

Media Frenzy Global aims to cultivate this driving message to define a brand both internally and externally. 

What Goes Into a Brand Mantra?

A brand mantra is a company’s primary positioning and stake-in-the-ground message. It is the foundation on how a brand scales, what a company takes pride in, and an indicator of the trajectory of a particular brand. It’s an instrument of self-transformation -- an affirmation that we repeat to express and grow the beliefs we hold most dear.

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5 Business Tips for February 2020

One of the best ways to improve your business is to see what other businesses are doing to succeed.

Here are our top five business tips for February 2020.

1. Focus on SEO

You may have an amazing website, but if no one sees it, it's a waste of money and effort. SEO is essential to driving traffic to your site.

ATop Digital, a digital marketing and SEO company in India, designed a new WordPress site and SEO and PPC strategy to increase traffic. This included implementing Google Ads and even Bing ads. ATop still delivers monthly reports to the company to show the leads that come from digital marketing efforts.

SEO makes a website successful.

2. Don’t Shy Away From E-Commerce

E-commerce is overwhelming for small businesses, but it's important for any retailer in 2020.

Read More

How Location Intelligence Empowers Transportation Businesses

Data can be collected from vehicles, road and city infrastructure, mobile devices, and location platforms and then displayed on specific map layers or some other map-centric interface to conceptualize location insights and translate them into improved performance and cost-effectiveness.

The concept of location intelligence has become widely adopted across many industries, and it promises to continue growing. The global location intelligence market is predicted to reach $25.25 billion by 2025, with a CAGR of 15.3% over 10 years. 

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How to Define a Product Scope

Oftentimes, companies fail to create successful products not because their idea is bad but because they don't invest the necessary time to define their product scope.

They end up building products based on gut feelings instead of data and user research. These products probably boast an overwhelming number of features users don't need or understand. In short, time and money are wasted.

But it doesn’t have to be this way. Building a product that users care about requires a plan, a methodology, and a process. When you work on a complex, costly project such as the development of an app, establishing a product scope is crucial.

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BUM

BUM is an advertising agency and interactive agency in Barcelona. BUM is strategy and creativity, management and production.

 Founded
1994
 Employees: 
10 - 49
BUM
Avenida del Tibidabo, 12 Bajos,
Barcelona, BA 08022
Spain

Focus

222

Service lines

Claim ProfileThis profile has not yet been claimed by the company. If you work at this company and believe you should have ownership over this profile, please claim your company’s Clutch profile.These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.

c3d design inc.

A space is more than a physical perimeter; It's an indication of a chosen lifestyle and a representation of treasured memories.  c3d design's philosophy evolves from aesthetic characteristics and functional elements of design.  We remark ourselves for our meticulous attention to detail from schematic to implementation to installation.  Our services include construction tender documents, space planning, 3D renderings, furniture and fabric selection as well as full service project management.

 Founded
2001
 Employees: 
2 - 9
c3d design inc.
120 Jevlan Dr. Unit 2A
Vaughan, ON L4L 8G3
Canada

Focus

11Claim ProfileThis profile has not yet been claimed by the company. If you work at this company and believe you should have ownership over this profile, please claim your company’s Clutch profile.These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.

Robbins Staffing Solutions

Welcome to Robbins Staffing Solutions, the most trusted Central Virginia staffing source since 2006. We bring the perfect blend of passion and proven experience together with a fresh approach to meet the employment needs in Charlottesville and Central Virginia. Integrity, professionalism, and respect guide our steps as we cultivate business partnerships that benefit the workforce. We partner with our clients to find the best employees and assist our candidates in their professional career growth.
 

 Founded
2006
 Employees: 
50 - 249
Robbins Staffing Solutions
1445 Rio Rd E,
Charlottesville, VA 22901
United States

Focus

155Claim ProfileThis profile has not yet been claimed by the company. If you work at this company and believe you should have ownership over this profile, please claim your company’s Clutch profile.These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.