# Top Customer Support Services in Nigeria

Recommended Customer Support companies in Nigeria include Hugo Inc., DelonApps, Hi-Deas Expedient Solutions Limited, Outcess Solutions, Red Couch, Intercom Nigeria, Resource Intermediaries Limited, CallTel, Asksus-ng Business Support Services, Traction Outsourcing Limited.



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## List of the Best Top Customer Support Services in Nigeria

Ratings Updated: Jul 27, 2026


### [Hugo Inc.](https://clutch.co/profile/hugo)
#### 5 out of 5 star rating (28 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 10% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% Sales Outsourcing

#### Company description
Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
[Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory)


#### 12 reviews mention Customer Service Outsourcing

CX Outsourcing for Financial Services Firm
5.0/5 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program.
- 11 of 12 Customer Service Outsourcing reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/hugo/369732)

#### Experience in 9 industries

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

##### Media Experience
Hugo Inc. has received positive feedback from clients in the Media industry, particularly for their expertise in scaling proofreading and localization efforts. Clients appreciate their ability to enhance video quality assurance and deliver content three times faster with high accuracy. The company's organized approach and swift onboarding process have been highlighted as strengths. Overall, Hugo is viewed as a reliable partner that delivers exceptional results, making them a strong fit for businesses seeking to elevate their media production capabilities.
- 1 review for media industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617)

##### Information technology Experience
Hugo Inc. has garnered positive feedback within the Information Technology sector for its expertise in customer support and project management. Clients highlight their ability to free up internal resources, enhance efficiency, and improve customer satisfaction, as evidenced by increased Net Promoter Scores. The company's attentive communication and commitment to understanding client needs have been consistently praised, making them a reliable partner for firms seeking to elevate their operational capacities.
- 2 reviews for information technology industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974)
- Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922)

##### Financial services Experience
Hugo Inc. has demonstrated significant expertise in the Financial services industry, successfully enhancing customer support and operational efficiency for financial clients. Their proactive approach has led to measurable improvements, such as increased customer satisfaction and reduced response times. Clients appreciate Hugo's ability to integrate seamlessly into their operations, offering tailored solutions that align with company values. Overall, Hugo Inc. is well-positioned as a strategic partner for businesses in the financial services sector seeking growth and enhanced customer engagement.
- 3 reviews for financial services industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511)
- BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087)
- CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732)

##### eCommerce Experience
Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions.
- 1 review for ecommerce industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944)

##### Automotive Experience
Hugo Inc. has demonstrated exceptional expertise in the Automotive industry, particularly in enhancing customer support and managing lead generation for automotive manufacturers. Clients have praised their ability to integrate seamlessly with existing operations and significantly improve customer engagement through efficient management of communication channels. Their proactive project management and transparent reporting have led to measurable success, allowing clients to focus on their core business while benefiting from Hugo's dedicated support.
- 1 review for automotive industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108)

##### Food & Beverages Experience
Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector.
- 1 review for food & beverages industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228)

##### Software Experience
Hugo Inc. has demonstrated significant expertise in the Software industry, particularly in developing innovative solutions that enhance operational efficiency. Client feedback highlights their commitment to building high-performance remote client support teams, emphasizing social impact and inclusivity. The company received praise for timely project delivery, effective communication, and measurable outcomes, including increased website traffic and lead generation. Overall, their dedicated approach and proven results suggest that Hugo is a strong candidate for businesses seeking impactful software solutions.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863)

##### Environmental Services Experience
Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations.
- 1 review for environmental services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057)

##### Advertising & marketing Experience
Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations.
- 2 reviews for advertising & marketing industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004)
- Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778)

##### Gaming Experience
Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution.
- 3 reviews for gaming industry
- 3 reviews are 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093)
- Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246)
- Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641)

#### 4.7 out of 5.0 rating for cost

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
[Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews)
- $50,000 to $199,999 (7 reviews)
- $200,000 to $999,999 (6 reviews)
- $10,000 to $49,000 (2 reviews)

#### Completed projects in 6 countries
- France (1 projects)
- Kenya (3 projects)
- Netherlands (1 projects)
- United Arab Emirates (1 projects)
- United States (9 projects)
- England (1 projects)

This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Hawaii Standard Time (HST)
- Israel Daylight Time (IDT)
- Pakistan Lahore Time (PLT)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Solomon Standard Time (SST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
- Singapore Standard Time (SGT)
- Bangladesh Standard Time (BST)
- Canada Newfoundland Time (CNT)
- New Zealand Standard Time (NST)
- Universal Coordinated Time (UTC)
- (Arabic) Egypt Standard Time (ART)
- South African Standard Time (SAST)
- Indiana Eastern Standard Time (IET)
- Puerto Rico and US Virgin Islands Time (PRT)
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Vietnamese
- Telugu
- Cantonese
- Marathi
- Tamil
- Italian
- Urdu
- Gujarati
- Polish
- Ukrainian
- Persian
- Malayalam
- Kannada
- Oriya
- Panjabi
- Sunda
- Romanian
- Bhojpuri
- Azerbaijani
- Maithili
- Hausa
- Burmese
- Awadhi
- Thai
- Dutch
- Yoruba
- Sindhi
- Hebrew
- Czech
- Serbian
- Bulgarian
- Estonian
- Slovakian
- Slovenian
- Croatian
- Finnish
- Swedish
- Norwegian
- Georgian
- Filipino
[View Reviews](https://clutch.co/profile/hugo?verified=true#reviews)

---

### [DelonApps](https://clutch.co/profile/delonapps)
#### 5 out of 5 star rating (3 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 5% Custom Software Development
- 20% Call Center Services
- 15% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 3% HR Outsourcing
- 5% IT Managed Services
- 5% Mobile App Development
- 15% Recruiting
- 2% Sales Outsourcing
- 5% IT Staff Augmentation
- 15% Staffing

#### Company description
DelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
[Visit Website](http://delonapps.com)


#### Timely
DelonApps has consistently demonstrated a strong commitment to timely project delivery, as highlighted by clients' feedback. One client noted that the project was executed 'seamlessly on budget, to specifications and on schedule.' Another remarked on DelonApps' 'very quick turnaround time' and proactive handling of issues, emphasizing that they 'delivered beyond our expectation all the time.' Overall, the sentiment regarding DelonApps' timeliness is overwhelmingly positive, reflecting their reliability in meeting deadlines.
- Process Automation & Optimization for Engineering Company (5.0/5, Jun 4, 2024): The project delivery was seamless on budget, to specifications and on schedule. [Read Full Review](https://clutch.co/go-to-review/delonapps/292703)
- BPO & Call Center Services for Managed IT Services Provider (5.0/5, Jun 3, 2024): Delon LLC delivered beyond our expectation all the time. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they quickly handled the issue. [Read Full Review](https://clutch.co/go-to-review/delonapps/292289)

#### 2 reviews mention Customer Service Outsourcing

BPO & Call Center Services for Managed IT Services Provider
5.0/5 — DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call center support.
- 2 of 2 Customer Service Outsourcing reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/delonapps/292289)

#### Experience in 2 industries

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
[Read All Reviews](https://clutch.co/profile/delonapps?verified=true#reviews)

##### Engineering Experience
DelonApps has received positive feedback from clients in the Engineering industry, particularly for their expertise in process automation and optimization. Clients have noted significant improvements in project delivery times and customer satisfaction. Their strong alignment with client values, effective communication, and project management have been highlighted as key strengths. Overall, DelonApps is seen as a reliable partner for engineering projects, though some clients suggest enhancing after-sales support for continued engagement.
- 1 review for engineering industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Process Automation & Optimization for Engineering Company (5.0/5, Jun 4, 2024): An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. [Read Full Review](https://clutch.co/go-to-review/delonapps/292703)

##### Information technology Experience
DelonApps has demonstrated strong expertise in Information Technology services, particularly in telesales, business process outsourcing, and customer support. Clients praised their ability to deliver beyond expectations, with significant improvements in operational efficiency and customer satisfaction. Their proactive project management and organizational maturity further solidify their value proposition, making them a suitable partner for businesses seeking reliable IT solutions. Overall sentiment reflects high client satisfaction and confidence in their services.
- 1 review for information technology industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- BPO & Call Center Services for Managed IT Services Provider (5.0/5, Jun 3, 2024): DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call center support. [Read Full Review](https://clutch.co/go-to-review/delonapps/292289)

##### Healthcare Experience
DelonApps has demonstrated strong expertise in the Healthcare industry by providing exceptional 24/7 call center solutions and mobile app development services. Clients have praised their affordability, quick response times, and ability to enhance customer satisfaction. The seamless collaboration and positive client feedback highlight DelonApps' capability to meet the specific needs of healthcare providers, making them a commendable choice for businesses seeking reliable technology partners in this sector.
- 1 review for healthcare industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Call Center Services for Healthcare Services Company (5.0/5, Mar 31, 2021): DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients. 
 [Read Full Review](https://clutch.co/go-to-review/delonapps/113973)

#### Completed projects in 2 countries
- Nigeria (1 projects)
- United States (2 projects)

[View Reviews](https://clutch.co/profile/delonapps?verified=true#reviews)

---

### [Hi-Deas Expedient Solutions Limited](https://clutch.co/profile/hi-deas-expedient-solutions)
#### 4.5 out of 5 star rating (1 reviews)
- $25,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
Hi-Deas Expedient Solutions Limited is an outsourced call center service provider. Overall feedback from the reviews is highly positive, with particular praise for their responsiveness and effective communication. Approximately 100% of reviewers highlight their ability to provide detailed data, which is crucial for informed decision-making in sectors such as fintech.
[Visit Website](https://www.hideasng.com)


#### Accessible
Clients have consistently praised Hi-Deas Expedient Solutions Limited for their accessibility and responsiveness. One client noted their team is 'very quick and available to respond to any request right away,' highlighting effective communication through email and phone. The client's ongoing engagement since February 2021 reflects a strong partnership, supported by constant updates from their business manager. Overall, feedback indicates a positive sentiment regarding the company's commitment to being accessible and attentive to client needs.

#### Experience in 1 industry

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
[Read All Reviews](https://clutch.co/profile/hi-deas-expedient-solutions?verified=true#reviews)

##### Financial services Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the Financial services sector, particularly in enhancing client interactions through efficient outsourced call center services. A CX lead from a loans and investments company praised their responsiveness and effective project management, highlighting the value of data insights provided. Overall, clients appreciate their expertise in customer service, making them a suitable choice for organizations seeking to improve client engagement and data-driven decision-making.
- 1 review for financial services industry
- Less than $10,000 avg. project cost
- Call Center Services for Loans & Investments Company (4.5/5, May 31, 2021): Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company.
 [Read Full Review](https://clutch.co/go-to-review/hi-deas-expedient-solutions/40244)

#### 4.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
[Read All Reviews](https://clutch.co/profile/hi-deas-expedient-solutions?verified=true#reviews)
- Less than $10,000 (1 reviews)

---

### [Outcess Solutions](https://clutch.co/profile/outcess-solutions)
#### 4 out of 5 star rating (1 reviews)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 250 - 999 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Cloud Consulting & SI
- 20% Customer Service Outsourcing
- 20% IT Managed Services

#### Company description
Outcess Solutions offers Customer Service Outsourcing (CSO) and Call Center Outsourcing services, specializing in managing high volumes of calls and directing potential customers effectively. Reviews highlight their impressive remote work capabilities, consistent communication, and the delivery of detailed analytics, proving them to be a reliable partner in enhancing customer service operations.
[Visit Website](http://outcess.com/)


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### [Red Couch](https://clutch.co/profile/red-couch)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 15% Call Center Services
- 40% Customer Service Outsourcing
- 10% Business Consulting
- 10% Recruitment Process Outsourcing

#### Company description
Established in 2023, Red Couch is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing.
[Visit Website](https://www.redcouchlimited.com)


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### [Intercom Nigeria](https://clutch.co/profile/intercom-nigeria)
- $100,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Ikeja, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 10% CRM Consulting and SI
- 10% Customer Service Outsourcing
- 20% Unified Communications Consulting & SI
- 10% IT Managed Services
- 10% Sales Outsourcing

#### Company description
Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
[Visit Website](http://intercom.com.ng/)


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### [Resource Intermediaries Limited](https://clutch.co/profile/resource-intermediaries)
- 50 - 249 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 20% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 10% Document Digitization & Management
- 50% HR Outsourcing
- 10% Business Consulting

#### Company description
Resource Intermediaries Limited, a HR Outsourcing company, was launched in 2006. They focuses on HR Outsourcing and Corporate Training & Coaching.
[Visit Website](https://www.resourceintermediaries.org/)


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### [CallTel](https://clutch.co/profile/calltel)
- $25 - $49 average hourly rate
- 250 - 999 employees
- Lekki, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 80% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](https://calltelcomm.net)


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### [Asksus-ng Business Support Services](https://clutch.co/profile/asksus-ng-business-support-services)
- $25,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Financial Consulting
- 20% Business Consulting
- 10% Recruiting
- 10% Sales Outsourcing
- 10% Staffing

#### Company description
Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
[Visit Website](http://www.asksusng.com)


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### [Traction Outsourcing Limited](https://clutch.co/profile/traction-outsourcing)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Abuja, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Customer Service Outsourcing
- 10% Employer of Record (EOR) Services
- 40% HR Outsourcing
- 20% Business Consulting
- 10% Recruiting
- 10% Recruitment Process Outsourcing

#### Company description
Based in Abuja, Nigeria, Traction Outsourcing Limited is a HR Outsourcing company. They offer HR Outsourcing and Business Consulting and were launched in 2024.
[Visit Website](https://tolnigeria.com)


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### [Primote Africa Services Limited](https://clutch.co/profile/primote-africa-services)
- < $25 average hourly rate
- 2 - 9 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 5% HR Outsourcing
- 5% Business Consulting
- 5% Recruiting
- 35% Recruitment Process Outsourcing
- 10% Sales Outsourcing
- 5% Staffing
- 5% Talent Representation

#### Company description
Primote Africa Services Limited is a small Recruitment Process Outsourcing company founded in 2025. Their services include Recruitment Process Outsourcing and Sales Outsourcing.
[Visit Website](https://www.primoteafrica.com)


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### [Kiote Services](https://clutch.co/profile/kiote-services)
- 10 - 49 employees
- Lagos, Nigeria

#### Services Provided - Allocation of Expertise by Percentage
- 20% Customer Service Outsourcing
- 20% Email Marketing
- 20% Search Engine Optimization
- 20% Social Media Marketing
- 20% Web Development

#### Company description
Kiote Services is a Lagos, Nigeria-based social media marketing agency. Their services include Social Media Marketing and Email Marketing.
[Visit Website](https://kioteservices.com/)


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