# Top Call Center Services & Voice Services in Kuala Lumpur Highly reviewed Call Centers companies in Kuala Lumpur include Outsourced, SummitNext, TDCX, Emapta, SRG ASIA PACIFIC, Canaan Communication & Technologies (MSC), Daythree Business Services, ENVO BPO, Upstream BPO, Scicom. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Kuala Lumpur Ratings Updated: Aug 4, 2026 ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency. [Visit Website](https://outsourced.co/) #### Professional Clients have consistently praised Outsourced for their professionalism and commitment to project goals. One client highlighted their 'professional handling of matters' and 'impressive commitment' despite time zone differences. Another noted the team's 'high level of test execution discipline' and 'exceptional responsiveness' in adapting to changing project priorities. Overall, the sentiment reflects a strong appreciation for Outsourced's reliability, structured project management, and effective communication, contributing positively to client satisfaction and project success. - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. Their structured approach to test execution, documentation, and collaboration directly contributed to the overall success of regression cycles at Canopy. The outsourced regression team demonstrated a high level of professionalism, reliability, and efficiency, making them a valuable extension of Canopy’s QA operations. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): The Professional handling of matters was noted as particularly impressive. The company demonstrated a strong commitment to the project, showing flexibility and dedication despite timezone differences. Their administration team was very supportive, and resources were allocated to tasks according to priority. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) #### Experience in 8 industries Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Information technology Experience Outsourced demonstrates strong expertise in the Information Technology industry, particularly in remote staffing and project management. Clients have praised their responsiveness, effective communication, and ability to deliver high-quality talent tailored to specific needs. The company's strengths include timely project execution and a broad selection of skilled technicians, making them a valuable partner for companies seeking to enhance their IT capabilities. Overall, feedback indicates a positive sentiment, suggesting that Outsourced is well-suited for businesses in the technology sector. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) ##### Contracting Experience Outsourced has demonstrated significant expertise in recruitment solutions for the Contracting industry, as evidenced by their collaboration with Quality People Pty Ltd. Clients appreciate their understanding of company culture and needs, which has streamlined recruitment processes and reduced costs. The overall sentiment is positive, with particular praise for their client support, notably from their Client Success Director. Potential clients should consider Outsourced for efficient and scalable recruitment solutions in the Contracting sector. - 1 review for contracting industry - Unknown avg. project cost - Recruitment Process Outsourcing for Recruitment Co (4.5/5, May 8, 2026): Outsourced provides recruitment services for a contracting company. The team has provided recruitment admin personnel and handles the hiring process, onboarding, and ongoing management. [Read Full Review](https://clutch.co/go-to-review/outsourced/455820) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) #### 1% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Lot 1217, Seksyen, 57, Jln Sultan, Ismail 10 - 15 employees +61 2 8103 3124 [See All Locations (10)](https://clutch.co/profile/outsourced#location) --- ### [SummitNext](https://clutch.co/profile/summitnext) #### 4.7 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery. [Visit Website](https://summitnext.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=my-call-centers-kuala-lumpur) #### 1 review mentions Call Center Services Lead Generation for Value Added Reseller 5.0/5 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. - 1 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### Experience in 3 industries SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) ##### Financial services Experience SummitNext has received positive feedback from clients in the financial services sector, particularly for their expertise in recruitment and employee management. Clients noted the company's ability to deliver high-quality candidates, responsiveness, and effective communication. Their adaptability to client needs and commitment to compliance were also highlighted as significant strengths. Overall, SummitNext is seen as a reliable partner that aligns well with the operational and budgetary requirements of financial service companies. - 2 reviews for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Employee Mgmt & Recruitment Services for FinTech Company (5.0/5, Sep 24, 2023): SummitNext Technologies Sdn. Bhd. provides employee management and recruitment services for a fintech company. The team is tasked with finding talented and qualified candidates for the client. [Read Full Review](https://clutch.co/go-to-review/summitnext/235284) - Staffing Services for Financial Services Provider (4.0/5, Jun 25, 2024): A financial services provider has tapped SummitNext to find and hire Mandarin-speaking executives. These executives are expected to assist clients in getting onboarded with the company's platform. [Read Full Review](https://clutch.co/go-to-review/summitnext/296496) ##### eCommerce Experience SummitNext Technologies Sdn. Bhd. has received positive feedback from eCommerce clients, highlighting their agility and result-oriented approach. Clients appreciate their responsiveness and effective project management, noting successful outcomes during peak periods. The company's high ratings, good value for cost, and alignment with client values further reinforce their expertise in the eCommerce sector, making them a strong candidate for businesses seeking reliable support. - 1 review for ecommerce industry - $50,000 – $199,999 avg. project cost - Staff Augmentation for E-Commerce Company (4.5/5, Sep 25, 2023): SummitNext Technologies Sdn. Bhd. provided staff augmentation services for an e-commerce company. They augmented the client's team during a period of heightened demand. [Read Full Review](https://clutch.co/go-to-review/summitnext/234855) ##### Consulting Experience SummitNext Technologies Sdn. Bhd. has garnered positive feedback in the Consulting industry for their integrity, innovative solutions, and proactive project management. Clients highlighted their expertise in lead generation, community management, and social listening, noting significant improvements in client engagement and reporting accuracy. The overall sentiment reflects satisfaction with their alignment of values, timely delivery, and impressive customer service, making them a strong candidate for organizations seeking reliable consulting support. - 2 reviews for consulting industry - 2 reviews are 5 stars - Unknown avg. project cost - Social Media Management for Sales Technology Company (5.0/5, Mar 8, 2023): SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Facebook. [Read Full Review](https://clutch.co/go-to-review/summitnext/185486) - Lead Generation for Value Added Reseller (5.0/5, Mar 30, 2023): SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. [Read Full Review](https://clutch.co/go-to-review/summitnext/191082) #### 4.5 out of 5.0 rating for cost What Clients Have Said Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates. [Read All Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) - $50,000 to $199,999 (2 reviews) #### 2 reviews from clients near Kuala Lumpur Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 5.0 Malaysian clients emphasize SummitNext's professionalism across diverse projects, including HR and social media management. They appreciate their cultural fit, value-driven approach, and ability to deliver accurate, timely results that support organizational growth and community engagement. [Read Local Reviews](https://clutch.co/profile/summitnext?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Creative Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects. - BPO Services for Tech Company (5.0/5, May 25, 2022): Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Attentive Clients have consistently noted Emapta's attentiveness, highlighting their proactive communication and responsiveness to requests. For instance, the CEO of LifeDNA remarked on Emapta's constant check-ins and support in addressing team concerns, which significantly contributed to enhanced productivity. Overall, the sentiment reflects a strong appreciation for Emapta's commitment to client needs, fostering a reliable and supportive partnership. - BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been attentive to our requests, addressing any concerns my team has. We are in constant communication with their Management and they always check in to see how the team is doing. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Emapta for their competitive pricing and excellent value for money. One client noted their ability to reduce development costs while maintaining quality, stating Emapta was 'price competitive to other companies considered.' Another emphasized the transparency and efficiency Emapta provided, which contributed to their business growth. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and the quality of services rendered. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) #### 3% of employees work in Petaling Jaya office Petaling Jaya, Malaysia Level 10, Menara Lien Hoe 50 - 75 employees +60 1546 000 423 [See All Locations (19)](https://clutch.co/profile/emapta#location) --- ### [SRG ASIA PACIFIC](https://clutch.co/profile/srg-asia-pacific) #### 4.5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 10% IT Managed Services - 5% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description SRG ASIA PACIFIC is a prominent provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Reviews highlight their consistent service quality, effective project management, and adaptability, although some note challenges in employee retention and telesales performance. Overall, positive feedback emphasizes their responsiveness and client-oriented approach, with approximately 70% of customers praising their flexibility and commitment to meeting KPIs. [Visit Website](https://www.srgasia.com.my) #### Open to feedback Clients have noted that SRG ASIA PACIFIC is consistently open to feedback and negotiation, fostering a collaborative environment. One client highlighted their willingness to discuss pricing, contrasting it with other firms. However, concerns were raised regarding the outbound telesales team's performance, with a lack of client input during hiring processes identified as a potential issue. Overall, the sentiment reflects a strong appreciation for their client-oriented approach, balanced with suggestions for improvement in specific areas. - Call Center Services for Medical Product Company (4.0/5, Jan 31, 2022): We have monthly performance reviews for QA. Generally, we meet online or in person. SRG ASIA PACIFIC's value for money is excellent. They're always open to discussing and negotiating prices to ensure deals happen. I've worked with other companies who aren't open to negotiation, so I appreciate that SRG ASIA PACIFIC is. [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/127344) #### Experience in 3 industries SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability. [Read All Reviews](https://clutch.co/profile/srg-asia-pacific?verified=true#reviews) ##### Telecommunications Experience SRG ASIA PACIFIC is highly regarded in the Telecommunications industry as a reliable partner, providing effective inbound telemarketing and recruitment services since 1999 for MAXIS. Clients commend their consistent high service level, agility in operations, and ability to meet KPIs. They demonstrate strong project management skills, delivering timely results. However, retention strategies could be enhanced for better employee stability. Overall, their expertise positions them as a valuable choice for telecommunications companies seeking dedicated support. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Telemarketing & Recruitment for Telecommunications Company (5.0/5, Feb 25, 2022): SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment services. [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/1255) ##### IT Services Experience SRG ASIA PACIFIC demonstrates strong technical expertise in IT services, particularly in call center operations for enterprise clients. Their responsiveness and ability to adapt to challenges, such as remote work during the pandemic, have garnered positive feedback. Clients appreciate their proactive communication and effective management of personnel issues. However, potential clients should ensure continuous collaboration to maximize the effectiveness of their services. Overall, SRG is well-recommended for those seeking reliable IT support solutions. - 1 review for it services industry - Unknown avg. project cost - Call Center Services for Enterprise IT Maintenance Provider (4.5/5, Feb 11, 2022): SRG ASIA PACIFIC provides call center services to an enterprise IT maintenance provider. Their work involves communicating with customers and helping them connect with the firm’s technical support team.  [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/139717) ##### Consumer Products Experience SRG ASIA PACIFIC demonstrates solid expertise in the Consumer Products sector, notably in managing inbound contact and outbound telesales operations. Clients appreciate their client-oriented approach and strong project management capabilities, which foster effective communication and transparency. However, feedback indicates room for improvement in the outbound telesales team's performance. Overall, SRG ASIA PACIFIC is considered a valuable partner, particularly for businesses seeking reliable customer care solutions within the Consumer Products industry. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Call Center Services for Medical Product Company (4.0/5, Jan 31, 2022): SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the client provides.  [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/127344) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing. [Read All Reviews](https://clutch.co/profile/srg-asia-pacific?verified=true#reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### 2 reviews from clients near Kuala Lumpur Review Rating from Clients - 5.0 out of 5.0 - Overall: 4.5 - Quality: 3.8 - Schedule: 4.3 - Cost: 4.3 - Willing to Refer: 4.5 Local clients praise SRG ASIA PACIFIC for their long-standing expertise in managing inbound and outbound call centers, delivering consistent performance, and supporting complex telecommunication and healthcare projects with agility and professionalism. [Read Local Reviews](https://clutch.co/profile/srg-asia-pacific?verified=true#reviews) --- ### [Canaan Communication & Technologies (MSC)](https://clutch.co/profile/canaan-communication-technologies-msc) #### 4.9 out of 5 star rating (6 reviews) - $25,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Corporate Training & Coaching - 45% Customer Service Outsourcing - 10% Recruiting #### Company description Canaan Communication & Technologies (MSC) is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their cost-effective solutions, responsiveness, and ability to enhance customer satisfaction (CSAT scores above 80%). With 100% positive feedback, clients commend their efficient communication and supportive, value-driven approach. [Visit Website](https://www.canaanct.com.my) #### Easy to work with Clients have expressed a highly positive sentiment regarding Canaan Communication & Technologies' ease of collaboration. One client highlighted the project manager's promptness and flexibility, noting, "He is also very easy to work with," which facilitated effective communication and feedback. Furthermore, Canaan's approach of treating clients as business partners and their willingness to invest in training were particularly praised, indicating strong support and partnership throughout the project. - BPO Customer Service for Retailer (5.0/5, Sep 1, 2020): The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback. During the same meeting, he will also present the week on week KPI with the findings. [Read Full Review](https://clutch.co/go-to-review/canaan-communication-technologies-msc/53422) #### Experience in 3 industries Canaan Communication & Technologies has demonstrated strong expertise in various industries, including retail, consumer products, and food production. Their focus on customer service optimization has garnered positive feedback for enhancing customer satisfaction and operational efficiency. Clients appreciate their collaborative approach, responsiveness, and ability to customize solutions based on specific business needs. Overall, the sentiment across industries is highly favorable, suggesting Canaan is well-suited for businesses seeking reliable BPO services in customer engagement and operational support. [Read All Reviews](https://clutch.co/profile/canaan-communication-technologies-msc?verified=true#reviews) ##### Retail Experience Canaan Communication & Technologies has received positive feedback from retail clients, notably in enhancing customer experience and driving sales growth. Their expertise in providing customized BPO solutions, quick adaptability to increased service volume, and strong client partnership mindset are significant strengths. Clients particularly appreciate their proactive support and investment in staff training, which contribute to high customer satisfaction. Overall, Canaan is positioned as a valuable partner for retail businesses aiming to improve customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Customer Service for Retailer (5.0/5, Sep 1, 2020): Canaan Communication & Technologies Sdn Bhd provides BPO customer services for a Singapore-based retailer. Their main responsibilities involve analyzing inquiries, sharing findings, and recommend improvements. [Read Full Review](https://clutch.co/go-to-review/canaan-communication-technologies-msc/53422) ##### Consumer Products Experience Canaan Communication & Technologies has received positive feedback from clients in the Consumer Products industry, particularly for its cost-effective solutions and alignment with client values. Clients appreciate the company's expertise in enhancing customer satisfaction and its responsiveness to inquiries. The ability to consistently meet service level agreements (SLAs) and provide timely support has been noted as a significant strength, making Canaan a suitable partner for businesses seeking reliable customer service solutions. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Photo Solutions Company (5.0/5, Jun 1, 2023): A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/canaan-communication-technologies-msc/205955) ##### Logistics & Supply Chain Experience Canaan Communication & Technologies demonstrates significant expertise in the Logistics & Supply Chain sector, particularly in customer service outsourcing. Clients commend their collaborative approach and ability to enhance customer experience, evidenced by improved response and resolution times, alongside increased customer satisfaction (CSAT). Their consistent communication and commitment to value solidify their position as a reliable partner in the industry, making them a strong fit for businesses seeking effective service solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Support for E-Commerce Fulfillment Company (5.0/5, Mar 25, 2022): Canaan Communication & Technologies Sdn Bhd is helping an e-commerce fulfillment company create the best CX for their clients by providing customer service support via email, calls, and chats.  [Read Full Review](https://clutch.co/go-to-review/canaan-communication-technologies-msc/14251) ##### Food & Beverages Experience Canaan Communication & Technologies has demonstrated strong expertise in the Food & Beverages industry, particularly in providing data entry and outbound contact center services. A senior careline manager noted their agility and quick turnaround times, which contributed to successful customer engagement and new business acquisition. The client expressed high satisfaction with their services, indicating a significant positive impact on conversion rates. Overall, Canaan is well-regarded for their tailored solutions and client-focused approach. - 1 review for food & beverages industry - Unknown avg. project cost - Data Entry & Voice Services for Food Production Company (4.5/5, Aug 18, 2020): Canaan Communication & Technologies Sdn Bhd provides data entry services, digitizing consumer data and uploading it to their client’s system. They also work on outbound cold-calling efforts.  [Read Full Review](https://clutch.co/go-to-review/canaan-communication-technologies-msc/42439) #### 4.9 out of 5.0 rating for cost What Clients Have Said Canaan Communication & Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients noted that their pricing is competitive, with one stating, "the cost that was offered to us beats other competitors." Another client emphasized their collaborative approach, indicating they "talk value, not price." Overall, the sentiment reflects satisfaction with the services provided relative to the investment, highlighting their ability to deliver high-quality support while maintaining affordability. [Read All Reviews](https://clutch.co/profile/canaan-communication-technologies-msc?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Malaysia (3 projects) - Singapore (1 projects) [View Reviews](https://clutch.co/profile/canaan-communication-technologies-msc?verified=true#reviews) --- ### [Daythree Business Services](https://clutch.co/profile/daythree-business-services) #### 4 out of 5 star rating (3 reviews) - 1,000 - 9,999 employees - Shah Alam, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Business Consulting #### Company description Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies. [Visit Website](https://www.daythree.co/) #### Reliable Clients consistently describe Daythree Business Services as a reliable partner in their projects. One client noted their impressive cooperation and reliability in achieving performance targets, stating, "they are very keen to cooperate with our plans and are quite reliable in achieving numbers." Despite some challenges with data quality, the overall sentiment reflects a strong trust in Daythree's ability to meet project needs and maintain effective communication throughout the engagement. - Outbound Calling for Market Research Company (4.0/5, Apr 16, 2020): Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers. [Read Full Review](https://clutch.co/go-to-review/daythree-business-services/61072) #### 1 review mentions Call Center Services Outbound Calling for Market Research Company 4.0/5 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound phone calls. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/daythree-business-services/61072) #### Experience in 3 industries Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness. [Read All Reviews](https://clutch.co/profile/daythree-business-services?verified=true#reviews) ##### Telecommunications Experience Daythree Business Services demonstrates solid expertise in the Telecommunications sector, particularly in telesales recruitment and training. Clients appreciate their proactive approach, as evidenced by the integration of advanced solutions like Robotics Process Automation. Overall sentiment indicates strong collaboration and responsiveness, though there is a noted need for ongoing improvement in recruiting specialized agents for complex products. This feedback suggests they could be a valuable partner for businesses seeking to enhance their sales capabilities in Telecommunications. - 1 review for telecommunications industry - $50,000 – $199,999 avg. project cost - Telemarketing Sales for Telecommunications Company (4.0/5, Apr 17, 2020): Daythree Business Services provided a group of outsourced telemarketing employees. Their team helped manage contract negotiations.  [Read Full Review](https://clutch.co/go-to-review/daythree-business-services/62312) ##### Other Industry Experience Daythree Business Services has demonstrated strong expertise in supporting market research companies within the Other Industry sector. Clients appreciate their cooperation and reliability in meeting project goals, specifically in panel engagement and compliance. However, feedback indicates a need for improvement in data accuracy and long-term engagement strategies, as some panel responses were found to be incomplete or confusing. Overall, Daythree's commitment to collaboration and adaptability makes them a viable partner for businesses seeking support in this industry. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Calling for Market Research Company (4.0/5, Apr 16, 2020): Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound phone calls. [Read Full Review](https://clutch.co/go-to-review/daythree-business-services/61072) ##### Financial services Experience Daythree Business Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in managing customer service operations and enhancing user journeys. Clients appreciate their proactive approach and strategic partnership mentality, which foster brand loyalty through improved service delivery. The company effectively meets SLAs and adapts to increased workloads, though there is potential for improvement in governance and workforce management. Overall, they are positioned as a reliable partner for financial institutions seeking to optimize customer experience. - 1 review for financial services industry - Unknown avg. project cost - BPO & Call Centre Services for Digital Financial Institution (4.0/5, May 27, 2020): Daythree Business Services offers call center and BPO services with the aim of improving customer satisfaction.  [Read Full Review](https://clutch.co/go-to-review/daythree-business-services/96822) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality. [Read All Reviews](https://clutch.co/profile/daythree-business-services?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [ENVO BPO](https://clutch.co/profile/envo-bpo) #### 4.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 15% Customer Service Outsourcing - 10% IT Managed Services - 25% Sales Outsourcing #### Company description ENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high. [Visit Website](http://envobpo.com/) #### Experience in 2 industries ENVO BPO has demonstrated strong expertise in the healthcare and telecommunications industries. Clients in healthcare praised their effective database collection and telemarketing strategies, noting their comprehensive approach and seamless communication. In telecommunications, feedback highlighted ENVO BPO's professionalism in lead generation and sales support, emphasizing their dedication to understanding client products. Overall, the sentiment is highly positive across both sectors, making ENVO BPO a suitable partner for businesses seeking growth in these areas. [Read All Reviews](https://clutch.co/profile/envo-bpo?verified=true#reviews) ##### Healthcare Experience ENVO BPO has demonstrated strong expertise in the Healthcare sector by effectively boosting brand presence for clients through comprehensive database collection and telemarketing. Client feedback highlights the proficiency and adaptability of the team, resulting in a detailed stakeholder database and seamless communication. The positive sentiment reflects ENVO BPO's impact in understanding healthcare needs, making them a suitable partner for companies seeking to enhance their reach in the Healthcare industry. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Database for Healthcare Consultancy Firm (4.5/5, Oct 30, 2020): ENVO BPO was hired to develop a database for a healthcare consultancy firm to boost its brand presence and connect with important stakeholders.   [Read Full Review](https://clutch.co/go-to-review/envo-bpo/102318) ##### Telecommunications Experience ENVO BPO has received positive feedback within the Telecommunications industry for their expertise in lead generation and sales support. Clients commend their professionalism, dedication to understanding client products, and ability to deliver qualified leads, significantly enhancing sales efforts. The strong communication and effective collaboration with their teams further contribute to client satisfaction, indicating that ENVO BPO is a reliable partner for businesses seeking to elevate their sales strategies in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Sales Support for Product Seller (5.0/5, Jun 3, 2020): ENVO BPO provides lead generation and sales support for a product seller. [Read Full Review](https://clutch.co/go-to-review/envo-bpo/103250) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have expressed strong satisfaction with ENVO BPO's cost-effectiveness and overall value for money. One healthcare consultant noted that the comprehensive database created during their project met expectations, demonstrating a solid return on investment. Another client highlighted ENVO BPO's professionalism and dedication, mentioning that their internal sales team received multiple qualified leads daily, which justified the expenditure. Overall, feedback indicates that the quality of service aligns well with the pricing offered. [Read All Reviews](https://clutch.co/profile/envo-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive ENVO BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 18% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Unit 7-11, Level 7, Tower A, Vertical Business Suite, Jalan Kerinchi, Bangsar South 50 - 75 employees +60376102888 [See All Locations (2)](https://clutch.co/profile/envo-bpo#location) --- ### [Upstream BPO](https://clutch.co/profile/upstream-bpo) #### 5 out of 5 star rating (13 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 7% AI Agents - 7% Back Office Outsourcing - 20% Call Center Services - 7% Content Moderation Services - 15% Customer Service Outsourcing - 12% Data Annotation Services - 7% Finance & Accounting Outsourcing (FAO) - 5% Generative AI - 5% IT Managed Services - 5% Cybersecurity - 10% Sales Outsourcing #### Company description Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned. [Visit Website](https://www.upstreambpo.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment. [Read All Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 35% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Menara Manulife 1001 - 2000 employees +60327744041 Kuala Lumpur, Malaysia 16-8 & 9 Q sentral, kl sentral 2A, Jalan Stesen Sentral 2, Wilayah Persekutuan 76 - 100 employees +60327744041 [See All Locations (4)](https://clutch.co/profile/upstream-bpo#location) #### 1 Review mentions Call Center Services in Kuala Lumpur - 1 of 1 Kuala Lumpur-based review is 5 stars - $50,000 – $199,999 avg. project cost for Call Center Services services in Kuala Lumpur Kuala Lumpur-based Call Center Services project highlight BPO Services for Wellness Center 5.0/5 — Upstream BPO provides ongoing BPO services for a wellness center. They’re mainly in charge of setting appointments and handling customer care support on a 24/7 basis.  [Read More](https://clutch.co/go-to-review/upstream-bpo/22654) [Read Similar Reviews](https://clutch.co/profile/upstream-bpo?location=17750&service_provided=field_pp_sl_call_center_services&verified=true#reviews) #### 2 reviews from clients near Kuala Lumpur Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 Clients in Kuala Lumpur praise Upstream BPO for their expertise in customer service, appointment setting, and lead generation across diverse industries. They emphasize the company's flexibility, responsiveness, and ability to improve productivity and response times, delivering measurable results and high client satisfaction. [Read Local Reviews](https://clutch.co/profile/upstream-bpo?verified=true#reviews) --- ### [Scicom](https://clutch.co/profile/scicom) #### 4.4 out of 5 star rating (6 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Digital Strategy - 10% E-Commerce Development - 10% Fulfillment - 10% HR Consulting - 5% Mobile App Development - 10% Sales Outsourcing - 5% Web Development #### Company description Scicom is a customer service center specializing in contact center services, including inbound and outbound call handling and customer support. Reviews highlight Scicom's strengths in multilingual support and flexibility, with a 100% satisfaction rate noted for responsiveness and adaptability. Approximately 50% of reviewers emphasize the company’s culture fit and value for cost. Potential areas for improvement include leveraging advanced technologies. [Visit Website](https://scicom-intl.com/) #### Timely Scicom has received positive feedback regarding their timeliness, with clients noting their responsiveness and ability to meet project milestones within defined timelines. One client highlighted Scicom's willingness to collaborate and adapt to changes, ensuring proactive solutions to meet needs. Overall, the sentiment reflects satisfaction with Scicom's commitment to delivering on time and their effective communication throughout the project. - Customer Support for E-commerce Company (4.0/5, Jul 14, 2023): Successful completion of project milestones within defined timelines. Scicom understands the importance of being responsive to client needs. As well as demonstrating a willingness to collaborate, adapt to changes, and provide proactive solutions to meet our needs. [Read Full Review](https://clutch.co/go-to-review/scicom/216430) #### Experience in 2 industries Scicom has demonstrated expertise in the eCommerce and Telecommunications industries, receiving positive feedback for their cost-effective solutions and flexibility in meeting changing business needs. Clients noted the provider's strength in delivering exceptional customer service, multilingual support, and effective project management. Overall sentiment is favorable, with clients appreciating Scicom's responsiveness and cultural alignment, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/scicom?verified=true#reviews) ##### eCommerce Experience Scicom has demonstrated significant expertise in the eCommerce sector, praised for cost reduction, process optimization, and enhanced customer service capabilities. Clients commend their multilingual support and flexible engagement models, which adapt to evolving business needs. Positive outcomes include improved customer satisfaction and operational efficiency, highlighting Scicom's effective project management and responsiveness to client demands. Their understanding of industry challenges positions them as a strong partner for eCommerce businesses seeking scalable solutions. - 1 review for ecommerce industry - Unknown avg. project cost - Customer Support for E-commerce Company (4.0/5, Jul 14, 2023): Scicom to provide customer support, process optimization, improved customer service, and enhanced scalability for an e-commerce platform. [Read Full Review](https://clutch.co/go-to-review/scicom/216430) ##### Telecommunications Experience Scicom has demonstrated exceptional expertise in the Telecommunications industry, particularly in providing high-quality customer service and support tailored to specific regional needs, such as those of Japanese clients. Clients praised Scicom for its excellent project management, responsiveness, and cultural alignment. The strong emphasis on customer satisfaction and the ability to adapt to changing requirements makes Scicom a valuable partner in delivering telecommunications solutions effectively. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Translation & Support Services for Customer Support Company (5.0/5, Jul 11, 2023): Scicom provides support services for a customer services firm. They handle the needs of one of the client's customers. This involves translating texts, proofreading websites, and facilitating consultations.  [Read Full Review](https://clutch.co/go-to-review/scicom/215635) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Scicom for providing good value for cost. One client noted achieving cost savings compared to previous operations, emphasizing Scicom's ability to optimize processes while maintaining quality service. Another client highlighted Scicom's alignment with their values and the flexibility in pricing models. Overall sentiment reflects satisfaction with Scicom's pricing, indicating that they deliver quality services that justify their costs. [Read All Reviews](https://clutch.co/profile/scicom?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 1 Review mentions Call Center Services in Kuala Lumpur - Unknown avg. project cost for Call Center Services services in Kuala Lumpur Call Center Services project highlight Call Center Services for Smartphone Brand 4.0/5 — Scicom provides call center services for a smartphone brand. They're tasked with providing customer service support. [Read More](https://clutch.co/go-to-review/scicom/217016) [Read Similar Reviews](https://clutch.co/profile/scicom?location=17750&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [Swivelt](https://clutch.co/profile/swivelt) #### 5 out of 5 star rating (2 reviews) - $100,000+ minimum project size - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization #### Company description Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted. [Visit Website](https://swivelt.com/growth-services/) #### Experience in 2 industries Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives. [Read All Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) ##### Software Experience Swivelt demonstrates strong expertise in the Software industry, particularly in B2B marketing strategies aimed at enhancing brand awareness. Clients appreciate their thorough competitive analysis and effective workflows, highlighting a collaborative and communicative team. Their 20 years of industry experience and commitment to quality work have resulted in significant client satisfaction, evidenced by rapid lead generation. Overall, Swivelt is well-positioned to support businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - B2B Marketing for IT Software (5.0/5, Oct 28, 2020): Swivelt was tasked with the B2B marketing for an IT software to increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/swivelt/99572) ##### Information technology Experience Swivelt has received positive feedback for its expertise in developing customized CRM solutions, demonstrating effectiveness in enhancing sales team workflows. Clients commend the company for its fast, accurate, and creative approach. The overall sentiment reflects satisfaction with the collaboration process and the successful implementation of technology that addresses specific client needs in the Information Technology industry, indicating Swivelt's potential as a strong partner for similar projects. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Salesforce Implementation for IT Company (5.0/5, Mar 20, 2020): Swivelt provided Salesforce integration for an IT company, creating a new web-based and mobile CRM.  [Read Full Review](https://clutch.co/go-to-review/swivelt/40517) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement. [Read All Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) - Less than $10,000 (2 reviews) #### Completed projects in 2 countries - Indonesia (1 projects) - Malaysia (1 projects) [View Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) #### 1 review from clients near Kuala Lumpur Review Rating from Clients - 5.0 out of 5.0 - Overall: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 Kuala Lumpur-based clients commend Swivelt for their effective marketing solutions, fast turnaround, and friendly, responsive team. They value the company's extensive experience and the quality of work that consistently meets or exceeds expectations. [Read Local Reviews](https://clutch.co/profile/swivelt?verified=true#reviews) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 4% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Level 8, 9, 11,12 Menara Sunway (VISIO) Lingkaran SV, Sunway Velocity 2001 - 5000 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [Datacom](https://clutch.co/profile/datacom) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965. [Visit Website](http://www.datacom.co.nz/) #### 3% of employees work in Petaling Jaya office Petaling Jaya, Malaysia L2, 1 Tech Park, Jalan Tanjung Bandar Utama, 50 - 75 employees 60.3.7721.1000 [See All Locations (6)](https://clutch.co/profile/datacom#location) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 7% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Level 10, Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail 501 - 750 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [Xpandeast](https://clutch.co/profile/xpandeast) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% Content Marketing - 5% Demand Generation Marketing - 5% Email Marketing - 45% Sales Outsourcing - 5% Search Engine Optimization - 20% Social Media Marketing #### Company description Xpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs. [Visit Website](https://xpandeast.com/) #### 18% of employees work in Petaling Jaya office Petaling Jaya, Malaysia 28 Jalan SS 6/3 2 - 5 employees +6281362413544 [See All Locations (2)](https://clutch.co/profile/xpandeast#location) --- ### [VPO Services](https://clutch.co/profile/vpo-services) - $5,000+ minimum project size - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 5% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 5% HR Outsourcing - 5% Market Research - 5% Recruiting - 10% Sales Outsourcing #### Company description Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](http://www.vpo.my/) --- ### [CALLMARK Solutions Sdn Bhd](https://clutch.co/profile/callmark-solutions-sdn-bhd) - $5,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 30% Back Office Outsourcing - 30% Call Center Services - 20% Email Marketing #### Company description CALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.callmark.com.my/) --- ### [VADS Berhad](https://clutch.co/profile/vads-berhad) - $5,000+ minimum project size - $100 - $149 average hourly rate - 1,000 - 9,999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 20% Cloud Consulting & SI - 20% IT Managed Services #### Company description Established in 1991, VADS Berhad is a large phone answering service in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and cloud consulting & SI. [Visit Website](http://www.vads.com/) --- ### [Chima Services Sdn Bhd](https://clutch.co/profile/chima-services-sdn-bhd) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 15% CRM Consulting and SI - 10% Customer Service Outsourcing - 15% Sales Outsourcing - 15% Search Engine Optimization #### Company description Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI. [Visit Website](http://chima.com.my/) --- ### [Envo Bpo Services Sdn Bhd](https://clutch.co/profile/envo-bpo-services-sdn-bhd) - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% HR Outsourcing - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Envo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia. [Visit Website](https://envo-bpo.webflow.io/) #### 67% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Jalan Kerinchi, Unit 7-11, Bangsar South Vertical Suite 101 - 150 employees [See All Locations (2)](https://clutch.co/profile/envo-bpo-services-sdn-bhd#location) --- ### [Callbox Asia Pacific](https://clutch.co/profile/callbox-asia-pacific) - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 20% Sales Outsourcing - 10% Direct Marketing #### Company description Callbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.callbox.com.my/) --- ### [TECHNO MECH (M) SDN. BHD.](https://clutch.co/profile/techno-mech-m-sdn-bhd) - 50 - 249 employees - Puchong, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 25% Customer Service Outsourcing - 50% Business Consulting #### Company description Launched in 2012, TECHNO MECH (M) SDN. BHD. Is a midsize Puchong, Malaysia-based Business Consulting company. Their team offers Business Consulting and Call Center Services. [Visit Website](https://technomech.my/) --- ### [Wave Evolution](https://clutch.co/profile/wave-evolution) - $5,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 25% Email Marketing - 25% Sales Outsourcing - 25% Search Engine Optimization - 25% Social Media Marketing #### Company description Wave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization. [Visit Website](https://www.waveevo.com/social-media-marketing-services.html) --- ### [Nectar Group](https://clutch.co/profile/nectar-group) - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 25% Email Marketing - 25% Marketing Strategy - 50% Sales Outsourcing #### Company description Small Sales Outsourcing company Nectar Group, is in Kuala Lumpur, Malaysia. Their services include Sales Outsourcing and Marketing Strategy. [Visit Website](https://www.nectargroup.co/) --- ### [M4U Marketing](https://clutch.co/profile/m4u-marketing) - $5,000+ minimum project size - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 10% Branding - 10% Call Center Services - 10% Demand Generation Marketing - 10% Digital Strategy - 10% Event Management - 10% Event Marketing - 10% Market Research - 10% Marketing Strategy - 10% Sales Outsourcing #### Company description M4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research. [Visit Website](https://m4uholdings.com/) #### 18% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia A-02-07 Block A, Glomac Damansara 699 Jalan Damansara 2 - 5 employees [See All Locations (4)](https://clutch.co/profile/m4u-marketing#location) --- ### [TAKO Since 1979](https://clutch.co/profile/tako-1979) - 2 - 9 employees - Beranang, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 25% Sales Outsourcing - 25% Pay Per Click - 25% Search Engine Optimization - 25% Social Media Marketing #### Company description Founded in 1979, TAKO Since 1979 is a small Beranang, Malaysia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization. [Visit Website](https://www.takodigitalmarketing.com/) --- ### [UTS Marketing Solutions Sdn Bhd](https://clutch.co/profile/uts-marketing-solutions-sdn-bhd) - 2 - 9 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 40% Business Consulting - 20% Direct Marketing #### Company description UTS Marketing Solutions Sdn Bhd is a Business Consulting company. Located in Kuala Lumpur, Malaysia, the firm provides Business Consulting and Call Center Services. [Visit Website](https://unitedteleservice.com/) --- ### [Tin City Impact](https://clutch.co/profile/tin-city-impact) - $5,000+ minimum project size - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Content Writing Services - 10% Corporate Photography - 10% Graphic Design - 10% Sales Outsourcing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing - 10% Video Production - 10% Web Development #### Company description Social media marketing company Tin City Impact was established in 2019. Located in Kuala Lumpur, Malaysia, the team provides Social Media Marketing and Search Engine Optimization. [Visit Website](https://tincityimpact.com/) --- ### [Ssquad Vietnam](https://clutch.co/profile/ssquad-vietnam) - 50 - 249 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 20% Call Center Services - 20% Cloud Consulting & SI - 10% IoT Development - 20% IT Managed Services - 20% Cybersecurity #### Company description Ssquad Vietnam is a midsize Ho Chi Minh City, Vietnam-based cloud consulting & SI company. The team provides cloud consulting & SI and Cybersecurity. [Visit Website](https://ssquad.com/vietnam.html) #### 16% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia #25-7, Q Sentral, Jalan Stesen Sentral 2 16 - 20 employees +603 2276 5856 [See All Locations (3)](https://clutch.co/profile/ssquad-vietnam#location) --- ### [Audience2Media](https://clutch.co/profile/audience2media) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 10% Branding - 10% Broadcast Video - 10% Call Center Services - 10% Content Marketing - 10% Event Marketing - 10% Media Planning & Buying - 10% Public Relations - 10% Social Media Marketing - 10% Video Production #### Company description Audience2Media is an Advertising company. The small London, England-based team offers Advertising and Branding. The firm was launched in 2009. [Visit Website](http://www.audience2media.com/) #### 31% of employees work in Kuala Lumpur office Kuala Lumpur, Malaysia Unit 06, Level 01, Tower A, Vertical Business Suites Avenue 3, Bangsar South, No.8, Jalan Kerinchi 2 - 5 employees +603 2856 9506 [See All Locations (2)](https://clutch.co/profile/audience2media#location) --- ### [Data Synergo Sdn Bhd](https://clutch.co/profile/data-synergo-sdn-bhd) - $1,000+ minimum project size - 10 - 49 employees - Petaling Jaya, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Email Marketing - 25% Event Marketing - 10% Marketing Strategy - 25% Direct Marketing #### Company description Data Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing. [Visit Website](http://www.datasynergo.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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