# Top BPO Companies in Mexico Recommended BPO companies in Mexico include Unity Communications, Remote Team Solutions, Siete, Helpware CX, ContactPoint 360, First Point Communications, CallZent, Call Center Services International, Tri Source International, CallTree BPO. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Mexico Ratings Updated: Jul 15, 2026 ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - San Pedro Garza García, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Results-oriented Unity Communications has received highly positive feedback regarding their results-oriented approach. Clients noted record-breaking outcomes, with one customer reporting a doubling of sales attributed to Unity's lead generation and implementation support. The collaboration was marked by clear communication and organization, allowing for effective tracking of progress and resolution of minor issues. Overall, clients emphasized Unity's capability to meet and exceed business expectations, significantly contributing to their sales success. - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): The results for the 18 months we ran in conjunction with Unity were record-breaking for our market. We landed major regional brands due to the involvement of Unity creating conversations our sales teams could run with and the implementation support offered. The end to end sale support model thrived. The sales team was eager to win Unity's favor and support, knowing that they were bringing in half of the leads we were closing (sales team still responsible to continue their contributions as this was a growth project, not a shift the work project). Our sales doubled. We had a very harmonious relationship between Unity and the direct sales team. [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) #### Reviewed 1 time in the past 6 months Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support. - 1 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/unity-communications?sort_by=date_desc&verified=true#reviews) #### 4.9 out of 5.0 rating for cost What Clients Have Said Unity Communications is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. For instance, one client highlighted that Unity's services were 'better than anything I’ve found in Canada' for a fraction of the cost. Overall sentiment indicates satisfaction with the cost-effectiveness and quality of service, with many clients expressing that they received more than what they paid for, reinforcing the perception of strong value. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### 13% of employees work in San Pedro Garza García office San Pedro Garza García, Mexico 303 Avenida Circuito Frida Kahlo 201 - 250 employees 4805508700 [See All Locations (6)](https://clutch.co/profile/unity-communications#location) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (24 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=mx-bpo) #### Reviewed 2 times in the past 6 months Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident. - 1 of 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read 2 Recent Reviews](https://clutch.co/profile/remote-team-solutions?sort_by=date_desc&verified=true#reviews) #### Experience in 10 industries Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Software Experience Remote Team Solutions has demonstrated exceptional expertise in the software industry, particularly in filling critical technical roles. Clients praise their responsiveness and commitment to understanding unique project needs, often exceeding expectations. The company's strong culture fit and value-for-cost ratio are highlighted as significant strengths. Overall, client sentiment is highly positive, indicating that Remote Team Solutions is a reliable partner for software companies seeking tailored talent solutions. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Siete](https://clutch.co/profile/siete) #### 4.8 out of 5 star rating (13 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Demand Generation Marketing - 80% Sales Outsourcing #### Company description Siete is a specialized lead generation and prospecting firm that assists businesses in enhancing their sales pipelines through qualified lead generation and high-value meetings. Across varied reviews, 100% of clients commend Siete for their effective communication and timely delivery of services. While 12.5% suggest enhancements in reporting, 87.5% praise their professionalism and ability to generate substantial leads. [Visit Website](https://www.wearesiete.com/?utm_source=clutch.co&utm_medium=referral) #### Reviewed 3 times in the past 6 months Over the past six months, clients have praised Siete for their effective prospecting and lead generation services, noting impressive metrics such as 20 meetings booked monthly and 50 leads generated. The team is recognized for their proactive communication and timely delivery. However, clients have suggested improvements in providing clearer data on project progress, such as a real-time dashboard. Overall, sentiment is positive, highlighting Siete's value for cost and strong performance in client engagements. - 3 of 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read 3 Recent Reviews](https://clutch.co/profile/siete?sort_by=date_desc&verified=true#reviews) #### Experience in 7 industries Siete has demonstrated proficiency across various industries, including Business Services, Information Technology, Advertising & Marketing, and Education. Clients consistently praise their lead generation capabilities, project management, and proactive communication. Overall sentiment across industries is highly positive, with notable strengths in generating qualified leads, improving sales pipelines, and delivering impactful results for diverse sectors. Companies seeking expertise in these fields would find Siete to be a strong candidate for collaboration. [Read All Reviews](https://clutch.co/profile/siete?verified=true#reviews) ##### Advertising & marketing Experience Siete has received positive feedback for its expertise in generating qualified B2B leads and managing marketing projects in the Advertising & marketing industry. Clients commend their effective methodology, commitment to delivering results, and professionalism. Notable outcomes include consistent appointment generation and high lead conversion rates. While some clients suggest improvements in consistency and proactivity, overall sentiment indicates Siete is a strong partner for businesses seeking to enhance their marketing efforts. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Digital Marketing Agency (5.0/5, Apr 27, 2025): Siete provided lead generation services for a digital marketing agency. The team was responsible for generating qualified B2B leads and scheduling meetings with potential clients. [Read Full Review](https://clutch.co/go-to-review/siete/370153) - Lead Generation Services for Freelancing Platform (4.5/5, Jul 9, 2025): Siete has been responsible for prospecting and generating sales-qualified leads (SQLs) for a freelancing platform. The team has also used Apollo.io, Reply.io, and mailfloss to find key decision makers. [Read Full Review](https://clutch.co/go-to-review/siete/388835) ##### Software Experience Siete has received positive feedback in the Software industry for its ability to enhance sales capacity, elevate team expertise, and accelerate revenue growth. Clients appreciate their high ratings, cultural fit, and cost-effectiveness. Notably, one client reported a 12% increase in revenue due to Siete's skilled professionals. The company's attention to detail and effective project management have been highlighted as strengths, making them a compelling choice for businesses seeking to optimize their sales processes. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Fractional SDR for Comms & Training Automation Firm (5.0/5, Feb 10, 2025): Siete provided fractional SDR services for a communication and training automation company. The team focused on generating qualified leads, securing meetings, and closing deals for the client. [Read Full Review](https://clutch.co/go-to-review/siete/350888) ##### IT Services Experience Siete has received positive feedback in the IT Services industry for its effective resource allocation and project delivery optimization. Clients have praised their ability to fill skill gaps with specialized talent, resulting in increased project speeds and high retention rates. Their team is noted for accommodating needs and delivering on time, aligning well with client values and budgets. Overall, Siete demonstrates strong expertise in enhancing operational efficiency and driving measurable success for their partners. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for AI & Analytics Consulting Firm (5.0/5, Jan 10, 2025): Siete provides sales outsourcing services for an AI and analytics consulting firm. The team is responsible for generating qualified leads and setting appointments. [Read Full Review](https://clutch.co/go-to-review/siete/342059) ##### Healthcare Experience Siete has demonstrated expertise in the Healthcare industry through its targeted demand generation strategies, which have effectively helped clients like Holos identify their market focus. The company excels in project management, ensuring timely delivery and responsiveness to client needs. Overall sentiment from clients highlights Siete's structured processes and their positive impact on lead generation, making them a valuable partner for businesses seeking to enhance their presence in the Healthcare sector. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Demand Generation Marketing for Wellness Company (4.0/5, Nov 20, 2024): Siete provided demand-generation marketing services for a wellness company. The team was responsible for managing the client's demand generation and scheduling meetings with industry leads.  [Read Full Review](https://clutch.co/go-to-review/siete/332483) ##### Food & Beverage Experience Siete has demonstrated notable expertise in the Food & Beverage sector, particularly through effective sales team augmentation for clients like Manzana Verde. Their strategic approach resulted in increased lead generation, with measurable outcomes such as 20 meetings per month for each sales development representative. Clients commend Siete's cultural alignment and timely project delivery, highlighting their ability to enhance productivity and support growth in the competitive food industry. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Staff Augmentation for Food Company (5.0/5, Nov 4, 2024): Siete provided sales staff augmentation services for a food company. The team was responsible for providing qualified SDRs to schedule quality meetings with leads and offer advice on building a B2B team. [Read Full Review](https://clutch.co/go-to-review/siete/328323) ##### Human Resources Experience Siete has demonstrated significant expertise in Human Resources and Human Capital Management, particularly in lead generation and sales pipeline development. Clients commend their exceptional attention to detail and timely communication, highlighting a strong commitment to understanding client needs. Notably, Grupo Nach recognized the impressive follow-up and support from the Siete team, resulting in increased qualified leads and successful account closures. Overall, Siete is viewed as a reliable partner for HR-focused projects, making them a strong candidate for companies seeking impactful HR solutions. - 1 review for human resources industry - $10,000 – $49,000 avg. project cost - Lead Generation for Human Capital Management Consulting Co (4.5/5, Sep 13, 2024): Siete provided lead generation services for a human capital management consulting company. The team was tasked with building a qualified sales pipeline and increasing appointments, converting them into sales. [Read Full Review](https://clutch.co/go-to-review/siete/314293) ##### Supply Chain, Logistics, and Transport Experience Siete demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in enhancing B2B lead generation for clients like Belia Trading. The company's commitment to timely delivery, meticulous attention to detail, and effective communication has garnered positive feedback, highlighting their impact on expanding sales pipelines and generating qualified leads. Overall, client sentiment reflects high satisfaction and confidence in Siete's capabilities, making them a promising partner for businesses in this domain. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Trading Company (5.0/5, Sep 13, 2024): Siete provided lead generation and appointment-setting services for a trading company. The team helped the client create a prospecting plan to generate and qualify leads. [Read Full Review](https://clutch.co/go-to-review/siete/314280) ##### Education Experience Siete has received positive feedback from clients in the Education industry, particularly for enhancing lead generation and establishing effective sales pipelines. The Director of UDEM praised Siete's alignment with their values, budget-friendly pricing, and ability to deliver measurable outcomes, such as an increase in qualified leads and meeting arrangements. Their rapid response to client needs and commitment to project management further demonstrate their expertise and strengths in supporting educational institutions. - 1 review for education industry - Unknown avg. project cost - Demand Generation Marketing for Education Co (4.5/5, Sep 3, 2024): Siete provides lead generation services for an education company. The team has established a sales pipeline and has helped the client's B2B commercial team concentrate on creating proposals for the customers. [Read Full Review](https://clutch.co/go-to-review/siete/311422) ##### Consulting Experience Siete has demonstrated significant expertise in lead generation and consulting, particularly in enhancing client sales performance within the Consulting industry. A notable client, Leaf Global, praised Siete for generating 45 qualified meetings monthly and achieving a 50% growth in sales. The firm's strengths lie in effective communication, timely deliverables, and tailored strategies that align with client goals, positioning them as a valuable partner for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Consulting Company (5.0/5, May 27, 2024): Siete provides lead generation services for a sustainable consulting firm. The team's work includes the entire prospecting and qualification lead-generation process, including copywriting, technical warm-ups, and meetings. [Read Full Review](https://clutch.co/go-to-review/siete/291093) ##### Business services Experience Siete demonstrates significant expertise in the Business services industry, particularly in organizing meetings and providing actionable briefs. Clients, such as BigCheese, commend their proactive approach and timely deliveries, which have directly contributed to closing deals. With a focus on value and effective communication, Siete proves to be a reliable partner for businesses seeking to enhance their AWS cloud projects and overall service offerings. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment-Setting Services for Business Services Company (5.0/5, Feb 4, 2026): Siete organizes business meetings and provides briefs for each meeting for a business services company. [Read Full Review](https://clutch.co/go-to-review/siete/434109) ##### Information technology Experience Siete has garnered positive feedback from clients in the Information Technology sector, praised for their expertise in lead generation and prospecting services. Clients highlighted their effective communication, timely delivery, and impressive results, such as generating numerous qualified leads and booking high-value meetings. While there is room for improvement in providing clearer project metrics, the overall sentiment indicates that Siete is a strong partner for businesses seeking growth in the IT industry. - 2 reviews for information technology industry - 2 reviews are 5 stars - Unknown avg. project cost - Sales Outsourcing & Lead Generation for Digital Agency (5.0/5, Feb 3, 2026): Siete provides sales outsourcing and lead generation services for a digital agency. The team is responsible for database creation, market research, cold email sending, appointment setting, and lead follow-up. [Read Full Review](https://clutch.co/go-to-review/siete/433908) - Call Center Services for IT Company (5.0/5, Mar 19, 2026): Siete provides prospecting services for an IT company. The team also offers great customer service. [Read Full Review](https://clutch.co/go-to-review/siete/444149) #### Completed projects in 5 countries - Argentina (1 projects) - Colombia (1 projects) - Mexico (8 projects) - Peru (2 projects) - Uruguay (1 projects) [View Reviews](https://clutch.co/profile/siete?verified=true#reviews) #### 46% of employees work in Ciudad de México office Ciudad de México, Mexico Calle Varsovia 21 - 30 employees +51966774537 [See All Locations (3)](https://clutch.co/profile/siete#location) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and support service provider praised for its efficiency and adaptability in various industries such as telecommunications, cybersecurity, and healthcare marketing. Approximately 100% of reviewers commend their project management and responsiveness, with notable strengths in speed and team integration. Their ability to handle complex support tasks and scale resources quickly is repeatedly highlighted, with no significant areas for improvement mentioned by clients. [Visit Website](https://helpware.com/cx?utm_source=clutch.co&utm_medium=referral&utm_campaign=bpo-mx) #### Professional Overall feedback regarding Helpware CX reflects a strong sentiment of professionalism. Clients consistently commend the team for their patience, politeness, and ability to build relationships. For instance, one client noted Helpware's agents are 'great with our clients' and 'always meet deadlines.' Another highlighted their 'helpful, friendly, and professional' management team. The consistent praise for their communication skills and responsiveness further underscores their professionalism, with clients expressing satisfaction in the quality and timeliness of their work. - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) #### Reviewed 1 time in the past 6 months In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities. - 0 of 1 reviews is 5 stars - Unknown avg. project cost [Read 1 Recent Review](https://clutch.co/profile/helpware-cx?sort_by=date_desc&verified=true#reviews) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - San Pedro Garza García, Mexico #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback Clients have consistently highlighted ContactPoint 360's openness to feedback, noting their responsiveness and proactive implementation of suggestions. One client emphasized that the project management team was 'always open to feedback and quick to implement changes.' This reflects an overall positive sentiment towards their collaborative approach, with a minor suggestion for more frequent performance reviews to enhance efficiency further. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have consistently praised First Point Communications for their professionalism and dedication. One reviewer highlighted their 'thoroughly professional and hard-working' nature, which contributed to an impressive 500% increase in sales. The effective communication and structured workflow were also noted, allowing for daily progress visibility and weekly sync-ups. Overall, the sentiment reflects a strong endorsement of their professional capabilities, with no identified areas for improvement. - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) #### 63% of employees work in Ensenada office Ensenada, Mexico Av Floresta 321 10 - 15 employees 6197523455 [See All Locations (2)](https://clutch.co/profile/first-point-communications#location) --- ### [CallZent](https://clutch.co/profile/callzent) #### 5 out of 5 star rating (48 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 10% Litigation Support Services - 25% Market Research - 5% PEO/Employee Leasing #### Company description CallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction. [Visit Website](https://www.callzent.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=mx-bpo) #### High-quality work Clients consistently praised CallZent for delivering high-quality work, highlighting their professionalism and adaptability. One client noted their agents provided 'smooth, professional interactions' and maintained high service quality even during peak seasons. Another emphasized the 'exceptional results' and 'attention to detail' in the custom software developed. Overall, the sentiment reflects a strong satisfaction with CallZent's ability to exceed expectations and enhance operational efficiency. - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): Since partnering with CallZent, we’ve seen a significant improvement in customer satisfaction scores, a noticeable reduction in average response time, and an increase in repeat customer rates. The custom software they developed also reduced our manual processing tasks, streamlining operations and boosting overall efficiency. These outcomes have allowed us to scale our business more effectively while maintaining high-quality service, a clear win across the board. From the quality of the custom software they delivered to the exceptional customer support team they built, everything was handled with the utmost professionalism and attention to detail. Their responsiveness, project management, and ability to adapt to our evolving needs made the entire experience seamless. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): Overall, the partnership not only met our expectations but exceeded them by boosting both our service quality and customer confidence in the brand. CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): What impressed us most about CallZent was how deeply they took the time to understand our business before writing a single line of code. They didn’t just build software they built a solution that truly fit the way we work and solved real problems for our team. Their attention to detail, commitment to quality, and ability to translate complex requirements into an easy-to-use system made them stand out from other vendors we’ve worked with. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### Experience in 9 industries CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) ##### Information technology Experience CallZent has received positive feedback for its expertise in providing tailored customer support solutions in the IT sector. Clients praise their professionalism, quick adaptation to industry-specific needs, and effective communication. The company has demonstrated a strong ability to enhance customer satisfaction and streamline operations through efficient project management. Overall, CallZent is regarded as a reliable partner for IT companies seeking to improve support services and internal workflows. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Development for IT Company (5.0/5, Apr 10, 2025): CallZent developed a custom internal platform for an IT company. The team built a scalable and secure backend using Amazon tools and integrated it with the client's existing third-party systems. [Read Full Review](https://clutch.co/go-to-review/callzent/366072) - Call Center Services for IT Services Company (5.0/5, Apr 25, 2025): CallZent provided call center services for an IT solutions company. The team offered inbound support, technical assistance, customer issue resolution, 24/7 phone support, and ticket escalation. [Read Full Review](https://clutch.co/go-to-review/callzent/369907) - Call Center Services for IT Company (5.0/5, Jun 8, 2025): CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a knowledge base. [Read Full Review](https://clutch.co/go-to-review/callzent/380343) ##### Food & Beverages Experience CallZent has demonstrated strong expertise in the Food & Beverages industry, providing insightful market research and effective app development solutions. Clients commend their deep understanding of consumer behavior and commitment to actionable outcomes, significantly impacting product launches and customer engagement strategies. With a focus on responsiveness and collaboration, CallZent has successfully enhanced brand visibility and streamlined operations for their partners, marking them as a valuable asset for businesses looking to thrive in this competitive sector. - 2 reviews for food & beverages industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile App Development for Food & Beverage Retailer (5.0/5, May 9, 2025): CallZent developed a mobile app for a food and beverage retailer. The team created the app's UX/UI design, backend, and features, including order tracking, secure payment integration, and a rewards system. [Read Full Review](https://clutch.co/go-to-review/callzent/373198) - Market Research for Food & Beverage Consultancy (5.0/5, May 27, 2025): CallZent led market research for a food and beverage consultancy. They used qualitative and quantitative research methods, including in-depth consumer surveys, focus group discussions, and competitor analysis. [Read Full Review](https://clutch.co/go-to-review/callzent/377359) ##### Retail Experience CallZent demonstrates notable expertise in supporting the retail industry, particularly in customer service operations. Clients commend their ability to handle high call volumes while maintaining service quality, especially during peak seasons. Feedback highlights their professionalism, adaptability, and the human touch their agents bring to customer interactions. The partnership has resulted in measurable improvements such as decreased wait times and increased customer satisfaction, establishing CallZent as a reliable and effective partner for retail businesses seeking enhanced customer support. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Management for Home Improvement Retailer (5.0/5, May 14, 2025): CallZent was hired by a home improvement retailer to manage their customer support. The team handled product inquiries, order tracking, returns, and service scheduling, among other tasks. [Read Full Review](https://clutch.co/go-to-review/callzent/374040) ##### Financial services Experience CallZent demonstrates strong expertise in the financial services sector, providing tailored web solutions that enhance online payment processing. Clients commend their deep understanding of fintech, exceptional project management, and ability to deliver on time while adapting to evolving requirements. The development of custom platforms has notably improved client onboarding and transaction stability, underscoring their impact on service delivery. Overall, CallZent is well-suited for businesses seeking reliable and innovative solutions in the financial services domain. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Web App for Financial Services Company (5.0/5, Apr 26, 2025): CallZent developed a custom web application for a financial services company. The team was responsible for UX/UI design, web architecture, API integration, backend development, and QA testing. [Read Full Review](https://clutch.co/go-to-review/callzent/369982) ##### eCommerce Experience CallZent has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing and custom software development. Clients have praised their ability to streamline operations, enhance customer satisfaction, and improve efficiency with tailored solutions. The company's strong project management and responsive communication further solidify their reputation. Overall, CallZent's commitment to delivering exceptional results while prioritizing both customer and employee satisfaction makes them a highly suitable partner for businesses in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Software Dev & Customer Service Outsourcing for E-Comm Co (5.0/5, Apr 21, 2025): An e-commerce lifestyle brand hired CallZent for customer service outsourcing and custom software development. The team built a bilingual support team and created a custom backend system with CRM integration. [Read Full Review](https://clutch.co/go-to-review/callzent/368614) ##### Utilities Experience CallZent has demonstrated significant expertise in the Utilities sector, particularly in developing custom software solutions and managing customer support operations. Clients appreciate their effective project management, responsiveness, and commitment to both customer satisfaction and agent well-being. The seamless integration of solutions has led to improved customer interactions, reduced response times, and enhanced operational efficiency. Overall, CallZent is well-regarded for its technical proficiency and strong partnership approach, making it a suitable choice for organizations in the Utilities industry. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Utilities Company (5.0/5, Apr 9, 2025): CallZent provided customer service support for a utilities company. The team was responsible for training agents and managing the client's inbound and outbound calls, emails, and live chat. [Read Full Review](https://clutch.co/go-to-review/callzent/365800) - Custom CRM Dev for Irrigation Solutions Company (5.0/5, Apr 16, 2025): CallZent developed a custom CRM system and a multi-channel support platform for an irrigation solutions company. The platform included system integrations, real-time analytics, and a user-friendly interface. [Read Full Review](https://clutch.co/go-to-review/callzent/367555) ##### Consumer products & services Experience CallZent has demonstrated exceptional expertise in enhancing customer service operations for the Consumer products & services industry. Clients praise their proactive communication, reliable project management, and timely delivery, which significantly improved customer satisfaction and response times. The company's ability to align with client values and deliver outstanding results makes them a strong partner for businesses seeking effective outsourcing solutions in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Custom Manufacturing Co (5.0/5, Apr 14, 2025): CallZent managed a custom manufacturing company's customer service outsourcing needs. The team was responsible for onboarding agents, CRM integration, and handling customer interactions. [Read Full Review](https://clutch.co/go-to-review/callzent/366928) ##### Food & Beverage Experience CallZent has demonstrated exceptional expertise in enhancing customer support for the Food & Beverage industry, as evidenced by their work with Erewhon. They successfully improved response times, increased customer satisfaction, and provided seamless bilingual service, particularly in U.S. markets. Clients noted their effective project management, strong cultural alignment, and commitment to customer and agent happiness, making them a strong candidate for businesses seeking to elevate their customer service operations. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Grocery Store (5.0/5, Apr 11, 2025): CallZent managed a grocery store's customer support service across phone, email, and chat, offering bilingual services for US markets. The team handled inquiries, resolved issues, and ensured quick responses. [Read Full Review](https://clutch.co/go-to-review/callzent/366375) ##### Insurance Experience CallZent demonstrates substantial expertise in the Insurance industry, providing customized software solutions that optimize operations and enhance customer experience. Clients commend their deep industry understanding, professionalism, and technical proficiency, resulting in significant operational improvements and efficiency gains. The company's commitment to tailored solutions and proactive communication underscores their capacity to deliver high-value partnerships, making them a strong candidate for businesses seeking to innovate within the Insurance sector. - 2 reviews for insurance industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Custom Web App Development for Insurance Company (5.0/5, May 15, 2025): CallZent developed a fully customized web application for an insurance company, including user dashboards, admin controls, and real-time policy management features. They provided continuous support. [Read Full Review](https://clutch.co/go-to-review/callzent/374437) - Custom Software Solution for Insurance Company (5.0/5, Sep 24, 2025): CallZent designed and developed a custom software solution for an insurance company. The solution included policy management, claims tracking, client onboarding, and real-time reporting. [Read Full Review](https://clutch.co/go-to-review/callzent/408327) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets. [Read All Reviews](https://clutch.co/profile/callzent?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (3 reviews) - Less than $10,000 (2 reviews) #### 40% of employees work in Tijuana office Tijuana, Mexico Joaquín Clausel 76 - 100 employees 6648873020 [See All Locations (3)](https://clutch.co/profile/callzent#location) --- ### [Call Center Services International](https://clutch.co/profile/call-center-services-international-0) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 30% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% Staffing #### Company description Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing. [Visit Website](https://ccsi.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 56% of employees work in Tijuana office Tijuana, Mexico Blvd. Agua Caliente 4558 C-1, Aviacion 751 - 1000 employees Tijuana, Mexico Avenida Universidad 13021, Parque Internacional Industrial Tijuana 1001 - 2000 employees [See All Locations (6)](https://clutch.co/profile/call-center-services-international-0#location) --- ### [Tri Source International](https://clutch.co/profile/tri-source-international) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 15% Sales Outsourcing #### Company description Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention. [Visit Website](http://www.tsioutsourcing.com) #### Easy to work with Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction. - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): How easy they are to work with and how effective their communication is with our staff. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### Experience in 2 industries Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) ##### Consumer Products Experience Tri Source International demonstrates strong expertise in the Consumer Products industry, particularly in managing customer communication through efficient inbound call and email handling. Clients appreciate the high quality of their representatives and the favorable pricing structure, which enhances brand trust. Ongoing projects have yielded positive outcomes, with feedback highlighting effective project management and clear communication. Overall, their commitment to quality makes them a viable partner for businesses seeking reliable support in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Online Retailer (5.0/5, Aug 13, 2022): Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153941) ##### Financial services Experience Tri Source International demonstrates strong expertise in the Financial services industry, providing effective customer support that enhances client retention and minimizes disputes. Clients appreciate their responsive communication and adaptability to evolving needs. Notably, their 24/7 support and effective project management contribute to operational efficiency, allowing in-house teams to focus on more critical tasks. Overall, their strengths in customer service and collaboration make them a suitable partner for businesses seeking reliable support in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Financial Services Firm (5.0/5, Aug 12, 2022): Tri Source International, LLC hires staff to answer the emails and calls that a financial services firm receives. They provide customer support and answer questions about bugs, refunds, and other questions. [Read Full Review](https://clutch.co/go-to-review/tri-source-international/153836) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International. [Read All Reviews](https://clutch.co/profile/tri-source-international?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 46% of employees work in Tijuana office Tijuana, Mexico Boulevard de las Bellas Artes 1001 - 2000 employees 888-314-4530 [See All Locations (4)](https://clutch.co/profile/tri-source-international#location) --- ### [CallTree BPO](https://clutch.co/profile/calltree-bpo) #### 5 out of 5 star rating (4 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description CallTree BPO is a customer support and back-office outsourcing company known for its boutique size and personalized approach. Reviews highlight the company's strong project management skills, timely delivery, and ability to understand client needs, with 100% of reviewers expressing satisfaction. Clients appreciate CallTree BPO's commitment to employee well-being and recommend clear communication of goals for potential customers. [Visit Website](https://calltreebpo.com/) #### Timely Client feedback on CallTree BPO highlights their strong adherence to timelines, with specific praise for their ability to assemble teams promptly and meet deadlines consistently. One client noted, 'CallTree BPO knows exactly who to hire and how to put teams together in a timely manner,' while another emphasized their 'very good' project management skills and organization. Overall, the sentiment regarding Timeliness is overwhelmingly positive, indicating reliability and efficiency in their operations. #### Experience in 1 industry CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) ##### Legal Experience CallTree BPO demonstrates strong expertise in the Legal industry, providing efficient back-office and customer support services for legal document processing. Clients commend their project management skills, timely team assembly, and attentive service. With an ongoing partnership since 2022, one client noted that their employees are well-treated, contributing to high morale. Overall, CallTree BPO is viewed as a reliable partner, capable of scaling services to meet varying business sizes and needs. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Legal Assistance Document Processing Co (5.0/5, May 3, 2023): CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming requests. [Read Full Review](https://clutch.co/go-to-review/calltree-bpo/199189) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement. [Read All Reviews](https://clutch.co/profile/calltree-bpo?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Softtek](https://clutch.co/profile/softtek) #### 4.5 out of 5 star rating (1 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10,000+ employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 30% Back Office Outsourcing - 30% Mobile App Development - 20% Web Development #### Company description Softtek is an IT service provider specializing in IT infrastructure and application system support services, including daily operation and maintenance. Their reviews highlight a successful, standardized project management process and a highly experienced delivery team. Feedback is overwhelmingly positive, with significant improvements in client satisfaction and work efficiency after engaging Softtek. [Visit Website](http://www.softtek.com/) #### Great team Clients consistently commend Softtek for their exceptional team, highlighting their experienced and responsible delivery personnel. One client noted that Softtek's 'sufficient, experienced and responsible delivery team' significantly improved their IT support satisfaction. Additionally, the structured project management processes and effective communication practices were praised, ensuring smooth project execution. Overall, the sentiment reflects a strong appreciation for Softtek's team capabilities and their positive impact on client operations. #### Experience in 1 industry Softtek has demonstrated strong expertise in the healthcare industry, providing high-quality IT infrastructure and application support services. Clients appreciate their standardized project management processes and experienced delivery teams, which have significantly improved operational efficiency and customer satisfaction. While their healthcare capabilities are well-received, potential buyers have suggested that sharing successful experiences from other medical sectors could further enhance their offerings. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) ##### Healthcare Experience Softtek has demonstrated significant expertise in the Healthcare sector, particularly in IT infrastructure and application system management. Clients highlight their standardized ITIL-based processes and experienced delivery teams as key strengths. The adoption of Softtek's solutions has notably improved operational efficiency and customer satisfaction. Overall sentiment is positive, with ongoing partnerships noted, indicating a reliable provider for Healthcare organizations seeking long-term, stable IT support. - 1 review for healthcare industry - $200,000 – $999,999 avg. project cost - IT Infrastructure Support for Medical Device Company (4.5/5, Nov 15, 2021): A medical device company has been working with Softtek for IT infrastructure. They're tasked with providing a stable and high-quality infrastructure for daily operations, IT app system maintenance, and more. [Read Full Review](https://clutch.co/go-to-review/softtek/4884) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients perceive Softtek as a provider that delivers significant value for money, particularly in IT infrastructure and application support services. One client noted that Softtek's unique methodologies and experienced teams led to improved satisfaction and operational efficiency. Their standardized project management processes enhance delivery quality, with projects described as running smoothly. While the overall sentiment is positive, there is a suggestion for Softtek to leverage its experience in other industries to further benefit clients. [Read All Reviews](https://clutch.co/profile/softtek?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Zahoree, formerly Infolink-exp](https://clutch.co/profile/zahoree-formerly-infolink-exp) #### 5 out of 5 star rating (3 reviews) - 250 - 999 employees - Juárez, Mexico #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Zahoree, formerly Infolink-exp, is a customer support and contact center solutions provider. The company consistently receives positive feedback for its proactive management, cultural fit, and effective communication, with no significant areas for improvement noted by clients. Over 90% of reviews highlight Zahoree's impressive leadership and commitment to enhancing customer satisfaction and response times. [Visit Website](https://zahoree.com/) #### Knowledgeable Clients consistently express high satisfaction with Zahoree's extensive product knowledge and proactive support. One CX Manager noted that the team maintained superior product knowledge and customer satisfaction compared to other BPOs. Their leadership's close engagement with both agents and customers was highlighted as a unique strength, contributing significantly to their success in meeting project goals. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with clients appreciating their expertise and responsiveness. - Customer Service Outsourcing for E-Commerce Company (5.0/5, Apr 3, 2025): The Zahoree team has maintained a high level of product knowledge and customer satisfaction over the years compared to other BPOs we have tried. Their leadership team has been crucial to driving success for the team of agents. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/364678) #### Experience in 2 industries Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support. [Read All Reviews](https://clutch.co/profile/zahoree-formerly-infolink-exp?verified=true#reviews) ##### eCommerce Experience Zahoree, formerly Infolink-exp, has received positive feedback from eCommerce clients for their exceptional customer support and product knowledge. Clients highlighted their effective team management, responsiveness, and ability to improve customer satisfaction metrics significantly. The company's alignment with client values and culture, combined with their proactive approach to addressing customer needs, positions them as a strong partner in the eCommerce sector, making them a suitable choice for businesses seeking reliable support. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Apr 3, 2025): Zahoree, formerly Infolink-exp provided call center services for an e-commerce company. The team answered customer inquiries about the client's products and conducted product demos to increase sales. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/364678) - Remote Call Center Services for Lifestyle E-Comm Brand (5.0/5, May 2, 2025): Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/371529) ##### Financial services Experience Zahoree, formerly Infolink-exp, has received positive feedback from clients in the Financial services industry, highlighting their strong expertise in customer support and proactive approach to service improvement. Notably, they successfully enhanced customer satisfaction metrics and response times while demonstrating exceptional project management. Clients appreciated their collaborative culture and alignment with company values, indicating that Zahoree is well-equipped to address the unique challenges faced in the Financial services sector, making them a favorable choice for potential clients. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Financial Services Co (5.0/5, Apr 1, 2025): A financial services company has hired Zahoree, formerly Infolink-exp, to provide customer support services. The team has provided live chat, email, and phone support to the client's users. [Read Full Review](https://clutch.co/go-to-review/zahoree-formerly-infolink-exp/364183) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes. [Read All Reviews](https://clutch.co/profile/zahoree-formerly-infolink-exp?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 80% of employees work in Juárez office Juárez, Mexico Av. Ejército Nacional 7695 251 - 300 employees +1-800-280-7703 [See All Locations (3)](https://clutch.co/profile/zahoree-formerly-infolink-exp#location) --- ### [Everscale Group](https://clutch.co/profile/everscale-group) #### 4.8 out of 5 star rating (11 reviews) - 50 - 249 employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Employer of Record (EOR) Services - 25% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 25% IT Staff Augmentation #### Company description Everscale Group is a professional services company specializing in nearshore operations, staff augmentation, and IT consulting, particularly in SAP and technology services. The company is highly praised for its efficiency and responsiveness, with clients frequently mentioning its ability to deliver on time and its strong alignment with company values. Across reviews, 100% of clients commend Everscale Group for its exceptional flexibility and client-focused service. [Visit Website](https://everscalegroup.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Everscale Group has received high praise for their efficiency in project execution, notably completing the setup of a nearshore operation in under two weeks. Clients commend their quick handling of paperwork and communication, often exceeding expectations. One CEO highlighted their ability to make nearshoring a hands-off process, reflecting a strong alignment with client needs and a commitment to delivering value. Overall, the sentiment regarding Everscale Group's efficiency is overwhelmingly positive. - PEO, HR & Back-Office Outsourcing for IT Services Company (5.0/5, May 19, 2026): They are extremely quick and efficient in paperwork, communication, and usually over-deliver on their commitments. The company was able to set up a nearshore presence in less than 2 weeks, making the nearshoring process completely hands-off. [Read Full Review](https://clutch.co/go-to-review/everscale-group/458326) #### Experience in 4 industries Everscale Group has garnered positive feedback across diverse industries, particularly in IT services, consulting, and business services. Clients commend their expertise in SAP-related projects, nearshore operations, and staffing solutions, highlighting strengths in responsiveness, project management, and a strong cultural fit. Overall sentiment indicates a high level of satisfaction, particularly in IT and consulting sectors, making Everscale Group a strong candidate for organizations seeking efficient staffing and operational support. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) ##### Consulting Experience Everscale Group has received positive feedback from clients in the consulting industry, particularly for their expertise in staff augmentation and SAP implementation. Clients highlight their strong project management, timely deliverables, and ability to adapt to project needs. The company is praised for its customer-centric approach, providing good value for cost and contributing to increased revenue and customer satisfaction. Overall, Everscale Group is well-regarded as a reliable partner for consulting services. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Nearshore Services for IT Consulting Firm (5.0/5, Feb 20, 2024): An IT consulting firm has hired Everscale Group provide to provide resources to augment their internal development teams. These resources help the client complete SAP implementation projects. [Read Full Review](https://clutch.co/go-to-review/everscale-group/270169) ##### Information technology Experience Everscale Group has demonstrated strong expertise in the Information Technology sector, particularly in SAP projects. Clients appreciate their flexibility, promptness, and effective project management, as noted by a VP at Tachyon Technologies who highlighted their successful team assembly and timely project delivery. While they excel in their current offerings, expanding their technological capabilities could enhance their service range. Overall, their commitment to quality and problem resolution makes them a valuable partner for IT projects. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - IT Staff Augmentation for Global Consulting Company (5.0/5, Aug 22, 2024): Everscale Group provides staff augmentation for a global consulting company. The team has supported an SAP project for an end customer in South America, which has included SAP S/4HANA, SAP SD, and SAP MM work. [Read Full Review](https://clutch.co/go-to-review/everscale-group/309168) ##### IT Services Experience Everscale Group has received positive feedback from clients in the IT Services industry, particularly for their expertise in SAP, Salesforce, and project management. Clients appreciate their strong recruitment capabilities, consistent delivery of senior-level resources, and commitment to establishing collaborative relationships. The company is recognized for its exceptional team and project management, leading to successful project outcomes delivered on time and within budget. Overall, Everscale Group is well-regarded for its value and cultural alignment, making it a suitable partner for IT projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - Recruiting & Project Mgmt for IT Staffing Company (4.5/5, Mar 13, 2024): Everscale Group was hired by an IT staffing company to supply them with senior-level SAP, Salesforce, and project management consultants to establish nearshore options for customers. [Read Full Review](https://clutch.co/go-to-review/everscale-group/275442) ##### Business services Experience Everscale Group has received positive feedback for their expertise in establishing nearshore operations, particularly in Mexico. Clients appreciate their efficient project management, quick communication, and alignment with company values. The ability to deliver comprehensive solutions in employee leasing and finance & accounting outsourcing demonstrates their strength in the Business Services industry. Overall, clients report a successful partnership, highlighting their unique understanding of nearshoring needs and consistent delivery of value. - 1 review for business services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - PEO, HR & Back-Office Outsourcing for IT Services Company (5.0/5, May 19, 2026): An IT services company has hired Everscale Group to set up their nearshore operations in Mexico. The team is responsible for employee leasing, recruiting, coordinating, and providing HR and backend support. [Read Full Review](https://clutch.co/go-to-review/everscale-group/458326) #### 4.7 out of 5.0 rating for cost What Clients Have Said Everscale Group is consistently praised for its competitive pricing and strong value for money. Clients highlighted that their pricing fit within budgets and offered good value for the quality of services provided. One client noted, 'Good value for cost,' while another emphasized, 'Everscale provided efficient services with a competitive pricing model.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, aligning with clients' expectations and project needs. [Read All Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - India (1 projects) - Mexico (1 projects) - United States (8 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/everscale-group?verified=true#reviews) --- ### [CIENCE Technologies](https://clutch.co/profile/cience-technologies) #### 4.2 out of 5 star rating (142 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Advertising - 40% Call Center Services - 10% Email Marketing - 30% Sales Outsourcing - 10% Direct Marketing #### Company description CIENCE Technologies is a lead generation company that offers services to assist businesses in acquiring potential clients. However, the overall feedback from their reviews on Clutch.co is predominantly negative, with nearly 90% of the reviews expressing dissatisfaction. Common issues highlighted include failure to deliver promised leads, poor project management, and unreliable technology. Some clients reported fabricated leads, leading to legal disputes, while others acknowledged responsiveness but cited insufficient results. [Visit Website](https://www.cience.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=mx-bpo) #### Experience in 15 industries CIENCE Technologies has demonstrated expertise in a variety of industries, including Financial Services, Education, Healthcare, and Advertising & Marketing. Feedback indicates a strong ability in lead generation, with positive outcomes in managing outreach and securing meetings. Reviews highlight their effective communication, project management, and adaptability to client needs, although there are concerns about staff turnover and the quality of training for SDRs. Overall, clients appreciate their commitment and results, particularly in sectors requiring targeted outreach. [Read All Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews) ##### Software Experience CIENCE Technologies demonstrates strong expertise in the Software industry, particularly in data-driven outreach strategies. Client feedback highlights their efficiency, responsiveness, and ability to deliver targeted results, evidenced by significant engagement and new signups for clients. Their friendly and knowledgeable team fosters positive collaborations, making them a recommended choice for businesses seeking impactful solutions in software marketing and outreach. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact & Market Data for Financial Software Provider (5.0/5, Jun 19, 2020): CIENCE Technologies corrected the errors of a previous vendor, testing email and LinkedIn outreach. The team also compiled a list and provided a checklist that outlined the target audience. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116984) ##### Financial services Experience CIENCE Technologies has received positive feedback from clients in the Financial Services industry, highlighting their expertise in lead generation and marketing strategies. Clients appreciate their tailored approach, responsiveness, and ability to understand unique business needs. Successful outcomes include increased appointments, contracts, and a high rate of client engagement. Overall, CIENCE is seen as a valuable partner for companies seeking effective outreach and marketing support within the financial sector. - 10 reviews for financial services industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Fintech Company (4.5/5, May 9, 2022): CIENCE Technologies provides ongoing call center services for a fintech company. The goal is to acquire more leads for the client’s sales department. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/18429) - Inbound Marketing Strategy for FinTech Company (5.0/5, Jan 4, 2018): CIENCE provides ongoing inbound marketing for a financial technology startup. They generate leads by identifying potential clients and contacting them to set up appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/38846) - Digital Marketing for Construction Lending Company (5.0/5, Sep 9, 2020): CIENCE Technologies marketed to contractors across the country on behalf of a lending company. They created an email marketing, cold call, and LinkedIn campaign. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/59308) - Lead Generation for Financial Services Company (5.0/5, Nov 7, 2020): CIENCE Technologies is providing outbound calling and research validation for a financial services company. Their aim is to expand the company’s outreach into various professional services markets. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/108959) - Lead Gen & Sales for Custom Financial Company (5.0/5, Aug 13, 2018): CIENCE Technologies offers customized sales support for a financial company. A full-time representative from their team works to fulfill unique sales cycles and provide specific user interaction. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/110076) - Call Center Services for Fintech Company (4.5/5, Jan 21, 2022): A fintech company hired CIENCE Technologies for call center services. They created an omnichannel outreach program that included phone calls, emails, and social media. The team wrote scripts for all channels. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118726) - Marketing & Advertising for Financial Services Company (4.0/5, Feb 1, 2022): CIENCE Technologies manages a financial firm's marketing and advertising strategies. Their work involves crafting content for the company's website, email, and more. Four people are working on the project. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/129788) - Marketing & Advertising for Insurance Company (4.0/5, Apr 21, 2021): An insurance company hired CIENCE Technologies to generate leads. They'd send out emails and follow up with phone calls to schedule appointments for the insurance sales team to meet with potential agents. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/130959) - Prospect Research & Outreach for B2B Technology Company (5.0/5, Nov 8, 2022): CIENCE Technologies is hired by a B2B company for appointment scheduling services. The team identifies and contacts new prospects through emails, phone calls, and social media outreach. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/165988) - Demand Generation & Email Mktg for Financial Services Co (5.0/5, Aug 13, 2024): CIENCE Technologies has increased a pipeline through net new customers for a financial services company. The team has assisted with target accounts strategy and helped the client acquire data. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/307193) ##### Healthcare Experience CIENCE Technologies demonstrates strong expertise in the Healthcare sector, particularly in lead generation and appointment setting for healthcare software solutions. Clients commend their ability to quickly understand complex sales processes and exceed performance targets. The efficient collaboration established over time highlights their commitment to client success. Overall, their proactive approach and effective strategies make them a suitable partner for healthcare businesses seeking growth and enhanced operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen and Sales Sourcing for Healthcare Software Co. (5.0/5, Apr 9, 2019): CIENCE Technologies provides lead generation and sales sourcing for a software company. They create content, manage email cadence, generate lead sources, and make outbound calls. This review was updated by the client on August 15th, 2019. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86357) ##### Retail Experience CIENCE Technologies has demonstrated strong expertise in the Retail sector, particularly in lead generation and outreach for brands and ecommerce companies. Clients have praised their thorough approach, timely delivery, and effective coordination among team members, leading to scheduled meetings with key decision-makers. While some areas, such as content creation, were noted for improvement, overall sentiment reflects satisfaction with CIENCE's ability to generate valuable leads and enhance business development efforts. - 2 reviews for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Omni-Channel Lead Generation for Marketplace Management (5.0/5, Nov 8, 2019): CIENCE Technologies provided B2B outbound lead generation services, targeting multimillion-dollar brands that sell consumer products. The engagement lasted 4 months in preparation for the holiday season. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/82400) - Lead Generation for Vehicle Repair Co (4.5/5, Oct 18, 2024): CIENCE Technologies provides lead generation services for a vehicle repair company. The team has created a targeted group of prospects and generated leads using the client's content. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/323611) ##### Food & Beverage Experience CIENCE Technologies has received negative feedback from the Food & Beverage sector, particularly highlighting issues with lead generation services for companies like Bake Me A Wish!. Clients reported receiving fabricated leads, leading to significant dissatisfaction and a loss of trust. The overarching sentiment indicates that potential clients may face risks in engaging CIENCE for lead generation, as the expertise claimed by the company does not align with the experiences shared by clients in this industry. - 1 review for food & beverage industry - $10,000 – $49,000 avg. project cost - B2B Lead Generation Services for Online Gourmet Gifting Co (0.5/5, Sep 16, 2024): An online gourmet gifting company hired CIENCE Technologies to provide B2B lead generation services. The team was responsible for generating 250 qualified leads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/314754) ##### Consumer Products Experience CIENCE Technologies has demonstrated strong expertise in the Consumer Products sector, particularly in enhancing brand awareness and generating leads for emerging companies. Their comprehensive approach includes tailored marketing campaigns, meticulous customer profiling, and effective communication strategies that align closely with client needs. Feedback highlights their collaborative nature, impactful results—such as 75 generated appointments—and the seamless integration of their team with client operations. Overall, clients appreciate CIENCE's ability to adapt and optimize strategies, making them a valuable partner in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation & Strategy for Robotic Furniture Company (5.0/5, Sep 16, 2020): After determining ideal customer profiles, CIENCE Technologies began managing lead generation efforts. They’ve also created visual and written content for the website and have managed multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/65309) ##### Other Industry Experience CIENCE Technologies has received mixed feedback from clients in the Other Industry sector. While one client praised their proactive approach and effective lead generation, noting that they successfully booked 15 targeted meetings, another expressed deep dissatisfaction, citing poor quality leads and ineffective project management. Overall, CIENCE demonstrates a capacity to deliver organized SDR services, although inconsistencies and initial challenges have been reported. Potential clients should weigh their need for structured support against the risk of variable performance. - 2 reviews for other industry industry - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Building Management Company (4.0/5, Jul 14, 2022): CIENCE Technologies provides outsourced SDR services, reaching out to a target audience and setting up meetings with targeted titles. They've also helped put together internal playbooks for the client. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/150028) - BPO for E-Learning Providers Company (0.5/5, Nov 16, 2022): An e-learning company tasked CIENCE Technologies with BPO endeavors. They were responsible for providing outbound lead generation appointments to help the client introduce their business to the market. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/167408) ##### Human Resources Experience CIENCE Technologies has received positive feedback from clients in the Human Resources industry, highlighting their expertise in lead generation and marketing strategies. Clients praised their commitment, effective communication, and the quality of their team, which includes skilled sales development representatives and account managers. The impact of their services is evident through increased brand awareness and solid lead acquisition. However, some noted challenges in content creation and initial misalignment in target audience identification, suggesting clarity in objectives for optimal results. - 2 reviews for human resources industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Strategy for Vendor Management Software Company (5.0/5, Mar 21, 2018): CIENCE Technologies worked on marketing strategy, identifying leads that met certain criteria, marketing the leads, and then continuing to manage them. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61528) - Lead Generation for SaaS Platform Provider (5.0/5, Oct 28, 2022): CIENCE Technologies delivered lead generation services for a SaaS platform provider.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/164306) ##### Pharmaceuticals Experience CIENCE Technologies has demonstrated expertise in lead generation for the Pharmaceuticals industry, particularly benefiting biotech and pharma companies seeking specialized services. Clients appreciate their diligent outreach and access to a multi-disciplinary team, which enhances service delivery. Feedback indicates initial challenges in targeting the right audience were effectively addressed, leading to high-quality leads. Overall, sentiment is positive regarding CIENCE's adaptability, communication, and impactful contribution to clients' lead generation efforts. - 1 review for pharmaceuticals industry - $50,000 – $199,999 avg. project cost - Lead Generation Campaigns for Contract Research Organization (4.5/5, Sep 19, 2022): CIENCE Technologies is providing lead generation services to a biometrics contract research organization. They've leveraged the client's marketing materials using some elements of Google Ads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/158807) ##### Logistics & Supply Chain Experience CIENCE Technologies has demonstrated expertise in sales development for the Logistics & Supply Chain industry, particularly by providing trained representatives and a structured outreach process. Clients appreciate their thorough approach and effective communication, which includes timely updates and feedback mechanisms. However, feedback indicates a lack of industry-specific knowledge can hinder performance in more technical sales contexts. Overall, CIENCE is well-suited for companies with less technical sales processes, while more specialized needs may require additional consideration. - 1 review for logistics & supply chain industry - $50,000 – $199,999 avg. project cost - Sales Rep Outsourcing & Customer Outreach for Tech Firm (4.0/5, Apr 14, 2022): CIENCE Technologies provides sales services to a trucking technology services company. The team ramps up the firm’s sales development efforts by providing resources that reach out to prospective customers.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/2796) ##### Education Experience CIENCE Technologies has demonstrated strong expertise in the Education sector, particularly in lead generation and market research. Clients noted their ability to deliver quality leads and align with specific goals, enhancing sales meetings and refining target strategies. The team's commitment to transparency, adaptability, and data-driven results received positive feedback. Despite some suggestions for improvement in collaboration and strategic insights, overall sentiment indicates that CIENCE is a solid choice for companies seeking effective outreach solutions in the Education market. - 4 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Marketing for Training Company (3.5/5, Mar 17, 2022): CIENCE Technologies provided outbound marketing services for a training company. They gathered leads and executed email, LinkedIn, and phone marketing campaigns.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/13637) - Lead Generation Services for EdTech Company (5.0/5, Jan 7, 2021): After conducting research, CIENCE Technologies created email and phone scripts to target potential customers. The team reached out to those customers, ran statistical analysis, and booked demo appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29700) - Marketing for Education Professional Services Company (5.0/5, Dec 8, 2020): CIENCE Technologies has developed a playbook to drive business from potential nonprofit clients. The book includes display ads, landing pages, email drafts, and call scripts to help reps book sales meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/133331) - SDR Outsourcing for Virtual Peer Coaching Platform (5.0/5, Jul 27, 2020): CIENCE Technologies provided sales development services to enhance lead generation initiatives for a peer coaching platform. They directed email outreach campaigns, built a landing page, and wrote copy. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/145622) ##### Telecommunications Experience CIENCE Technologies has received positive feedback from clients in the Telecommunications industry, underscoring their expertise in lead qualification and outreach strategies. Clients commend their project management skills, responsiveness, and ability to exceed appointment-setting goals. Their comprehensive marketing campaigns, including call center services and tailored outreach, have significantly enhanced clients' sales capabilities. Overall, CIENCE Technologies is viewed as a reliable partner for Telecommunications companies seeking to improve their market presence and generate high-quality leads. - 3 reviews for telecommunications industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Digital Marketing, Research & Design for Internet Provider (5.0/5, Jun 15, 2021): CIENCE Technologies headed the email and LinkedIn marketing efforts of an internet provider. The team aided in market research to identify areas of target based on geography. They also designed a landing page. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/55032) - Call Center Services for Wireless Network Provider (4.5/5, Jun 16, 2021): CIENCE Technologies supports a network provider's outreach marketing campaign through their call center services. The team contacts targeted clients before forwarding these to the sales team for negotiation. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56660) - Lead Gen & Research for Large Communications Company (5.0/5, Apr 18, 2019): CIENCE Technologies delivered lead qualification services for a communications company. They conducted research and outreach to potential customers using information collected at trade shows. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90930) ##### Environmental Services Experience CIENCE Technologies demonstrates strong expertise in the Environmental Services industry, particularly in facilitating connections between clients and HVAC companies. Clients report a positive impact, noting high meeting generation and effective communication strategies. The company's ability to adapt and manage client-specific needs is highlighted, although challenges arise in addressing complex technical inquiries. Overall, CIENCE Technologies is regarded as a valuable partner for businesses seeking to enhance their outreach and sales efforts in this sector. - 1 review for environmental services industry - $10,000 – $49,000 avg. project cost - Call Center & Voice Services for Pathogen Elimination Co (4.5/5, Mar 22, 2021): CIENCE Technologies handles email marketing and call center services for a pathogen elimination company. Their team contacts decision-making individuals at HVAC companies converts turns leads into appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103657) ##### Automotive Experience CIENCE Technologies demonstrates strong expertise in lead generation for the Automotive industry, effectively assisting clients in reaching critical market segments. One client praised their high level of organization, efficiency, and team knowledge, noting impressive results, such as lead generation and scheduled demos within a week. Overall sentiment reflects confidence in CIENCE's ability to deliver tailored solutions and valuable insights, making them a promising partner for businesses seeking growth in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Crash Avoidance Software Company (5.0/5, Jan 28, 2020): Cience provided lead generation services in several fleet market segments through email and calls for a crash avoidance software company.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/127512) ##### Hospitality & leisure Experience CIENCE Technologies has received positive feedback from clients in the Hospitality & leisure industry, particularly for their expertise in lead generation and data management. Clients highlighted their responsiveness and ability to generate qualified leads, contributing significantly to business growth. While some project management aspects could be enhanced, the overall sentiment indicates a strong partnership that delivers value, making CIENCE a suitable choice for businesses seeking effective sales development services in the hospitality sector. - 2 reviews for hospitality & leisure industry - $10,000 – $49,000 avg. project cost - Lead Generation & CRM Strategy for Hospitality & Travel Platform (3.5/5, Nov 17, 2017): CIENCE is responsible for ongoing lead generation and comprehensive CRM strategies. This includes customer research, Salesforce CRM database cleansing, sales funnel reporting/organization, and KPI reporting. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/29392) - Lead Gen & Research for Travel Company (3.5/5, Sep 6, 2018): CIENCE Technologies works on lead generation, providing services like copywriting and web design. They conduct research to help find and market to prospective clients. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/118930) ##### Legal Experience CIENCE Technologies has demonstrated notable expertise in the legal industry, particularly in supporting intellectual property law firms. A client praised their exceptional performance in securing client meetings, achieving two to three per week, which significantly exceeded expectations. Their flexibility and customized approach stood out, allowing for targeted outreach and effective communication. Overall, clients report a positive impact on business development and recommend leveraging CIENCE's insights and creativity for optimal results. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Research & Lead Gen for Intellectual Property Law Firm (5.0/5, Aug 16, 2018): CIENCE Technologies promoted a new product by conducting thorough research and reaching out to potential clients based on demographics. The team set up screening calls and tracked their follow-up efforts. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/111282) ##### Advertising & marketing Experience CIENCE Technologies has received mixed feedback within the Advertising and Marketing industry. Clients commend their organizational skills and responsiveness but express concern over lead quality and project management inconsistencies. Some clients achieved significant meeting increases, yet others reported poor ROI and insufficient results. Overall, while CIENCE demonstrates expertise in lead generation and adaptability, potential clients should weigh the need for close collaboration and clear expectations to maximize their success. - 12 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen for Display, Branding, & Packaging Corporation (3.5/5, Feb 15, 2018): CIENCE heads an email campaign to increase lead generation. Analytics and prospecting focus on broadening the new customer base.   [Read Full Review](https://clutch.co/go-to-review/cience-technologies/50694) - Sales Prospecting for Marketing & Advertising Firm (5.0/5, Aug 31, 2020): An advertising and marketing company partnered with CIENCE Technologies to help them reach a new base of prospects interested in their new products. To be specific, the vendor looked for brands and ad agencies. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/52875) - SDR Outsourcing for Online Marketing Company (5.0/5, Sep 22, 2020): CIENCE Technologies provided SDR outsourcing to an online marketing company. The team enabled the company to get quality leads and set sales appointments to strengthen their sales pipeline. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/68781) - Lead Gen for Digital Marketing Agency (4.5/5, Jun 4, 2018): CIENCE Technologies provided lead generation services. They built contact lists, implemented a drip email campaign, and scheduled client meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/86193) - Lead Gen & Sales for Digital Marketing & Dev Company (4.0/5, Jun 15, 2018): CIENCE Technologies conducted market research and worked on lead gen and sales. They crafted email templates and identified prospective clients. Their goal was to increase engagement and sales meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/90342) - Lead Gen for Boutique Marketing Agency (5.0/5, Jul 24, 2018): CIENCE Technologies generates leads and arranges appointments to increase clientele across multiple sectors. Further, they provide guidance on the best practices of closing deals and approaching new clients. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/103222) - Call Center Services for Marketing Firm (0.5/5, Sep 17, 2021): CIENCE Technologies was hired by a marketing firm to spearhead their outbound marketing campaign through phone and email channels. The goal was to expand the client's capacity for phone and email sales. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/135261) - Lead Gen for Digital Advertising Agency (5.0/5, Oct 24, 2018): Using an existing customer profile, CIENCE Technologies coordinated lead generation efforts to increase meetings with prospective clients and improve sales. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/138647) - Outbound Lead Generation for Marketing Agency (0.5/5, Jul 27, 2022): CIENCE Technologies offered a playbook, reporting, outbound cold calling, email, and display ads for a marketing agency.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151738) - Sales Outreach for Marketing Agency (5.0/5, Oct 25, 2022): CIENCE Technologies was hired by a marketing agency to handle their sales outreach efforts. They were tasked with developing and implementing strategies to help the client book more meetings with prospects. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/163840) - Outbound Sales Motion Services for Streaming Advertising Co (5.0/5, Jan 23, 2023): CIENCE Technologies helped a streaming advertising company with their outbound sales motion. They researched contacts, created a database, and reached out via email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/177432) - Lead Generation Services for Influencer Marketing Company (0.5/5, Sep 29, 2023): An influencer marketing company hired CIENCE Technologies to manage their lead generation campaign.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/236785) ##### IT Services Experience CIENCE Technologies demonstrates notable expertise in lead generation and sales development for IT Services. Clients commend their attentive communication and personal investment in projects, resulting in increased lead quality and revenue generation. Their scalable solutions adapt to client needs, and they exhibit a strong commitment to delivering results. Overall, CIENCE is recognized for their effective processes, responsiveness, and ability to provide valuable insights, making them a strong candidate for businesses seeking to enhance their sales capabilities. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen & Marketing for Online Registration Company (5.0/5, Mar 28, 2018): CIENCE researched industry standards and a target audience to produce multiple email campaigns and increase lead generation. They adhere to feedback and continually refine campaign messaging. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/63910) ##### Arts, entertainment & music Experience CIENCE Technologies has demonstrated exceptional expertise in the Arts, entertainment, and music industry, particularly in lead generation and targeted marketing strategies. Clients commend their ability to provide tailored outbound marketing solutions that significantly enhance prospecting efforts. Positive sentiments highlight their strong communication, organization, and the ability to drive results, with one client noting over 100 scheduled meetings. Overall, CIENCE is seen as a valuable partner for companies seeking effective marketing strategies within these creative sectors. - 5 reviews for arts, entertainment & music industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing Support for Digital Music Streaming for Businesses (4.0/5, Aug 5, 2020): CIENCE Technologies offers lead generation services to a music streaming service. After researching and compiling a list of contacts in designated verticals, they reach out to secure sales appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/31820) - Lead Gen & Email Marketing for Trade Show Exhibit Company (4.5/5, Mar 6, 2018): CIENCE performs B2B email-based lead generation. Responsibilities include data mining, weekly reports, and template creation. Each email design is unique to the different trade shows. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/56722) - Research & Lead Gen for Laundry & Sanitation Service (4.5/5, Sep 7, 2018): CIENCE Technologies built a database to increase lead generation. They also managed two outbound campaigns that focused on securing appointments with relevant prospects.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/119293) - Outbound Marketing for Virtual Escape Room Company (5.0/5, Jul 6, 2020): CIENCE Technologies provides outbound marketing services to a virtual escape room company. The team does research and prospecting, and they book calls and meetings with leads. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/128677) - Integrated Marketing for AudioBook Solution Provider (5.0/5, Feb 3, 2022): To extend their bandwidth in reaching their prospective clients, an audiobook solution provider hired CIENCE Technologies for their integrated marketing research and strategy services. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/132528) ##### Business services Experience Client feedback on CIENCE Technologies within the Business Services industry reveals a mixed experience. While some clients praised their thoroughness and adaptability, consistent issues were noted regarding team stability and delivery efficacy, with significant dissatisfaction expressed by others about the lack of tangible outcomes. Overall, the sentiment reflects a need for caution; potential clients should assess their specific requirements and consider the varying levels of expertise demonstrated across projects. - 7 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Demo for Business Template Provider (0.5/5, Jan 25, 2022): CIENCE Technologies had been hired by a business template provider to set up sales demo meetings for them. The team had been required to contacted prospective customers.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/9459) - Prospecting & Sales Support for Waste Mgmt. Software Company (4.0/5, Aug 14, 2020): CIENCE Technologies manages prospecting and outreach efforts, helping the business identify and obtain qualified leads. The team compiles lists, and then calls and emails enterprises and their executives. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/39808) - Lead Gen & Outbound Sales for Lighting Service & Sales Firm (5.0/5, Feb 12, 2018): To increase lead generation, CIENCE produced and managed email campaigns by researching potential clients, drafting service-proposal content, and tracking campaign data. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/49218) - Email Marketing Campaign for Educational Program (5.0/5, Feb 13, 2019): CIENCE Technologies is running an email marketing campaign to accelerate business growth. Their team develops personalized promotional emails and responds to follow-up inquiries with consistent branding.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/58603) - Research & Outbound Sales for Language Services Provider (4.0/5, Jun 28, 2018): CIENCE Technologies conducted research and provided outbound sales services to generate more leads. They collaborated to create targeted campaigns for certain industries and then orchestrated those plans. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/95229) - Call Center Services for Payroll & HR Solutions Firm (4.5/5, Sep 2, 2021): In efforts to generate leads, a payroll and HR solutions firm hired CIENCE Technologies to act as their outsourced outreach team. The task was to set up sales appointments using multiple channels. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/123412) - Outreach Campaigns for Consulting Company (0.5/5, Jul 25, 2022): CIENCE Technologies was hired by a consulting company for support in business development campaigns. They were tasked with running a Linkedin campaign, followed by emails and outbound telephone calls. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/151388) ##### Media Experience Client feedback highlights CIENCE Technologies' expertise in lead generation specifically for the Media industry, emphasizing their effective communication and project management. The company successfully arranges multiple meetings weekly, building a strong pipeline for potential clients. Their utilization of technology and transparent data reporting were particularly praised, indicating a solid understanding of the Media sector's needs. Overall, clients express a high level of satisfaction, suggesting that CIENCE Technologies is a valuable partner for businesses seeking growth in the Media industry. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen Services for Media Services Company (5.0/5, May 23, 2019): CIENCE Technologies performs lead generation services to increase a customer base for a media services business. The team researches potential leads before scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/107835) ##### Information technology Experience CIENCE Technologies has received positive feedback in the Information Technology sector, with clients praising their lead generation capabilities and project management. Their expertise in developing targeted campaigns and engaging potential leads has resulted in measurable success, including increased sales opportunities and strengthened pipelines. Clients noted their responsiveness, professionalism, and adaptability as key strengths. Overall, CIENCE Technologies is well-regarded as a partner capable of enhancing sales development efforts for IT businesses. - 4 reviews for information technology industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen & Research for Indoor GPS Platform (5.0/5, Mar 13, 2019): CIENCE Technologies provides lead generation support including user research. They help build out customer personas and find real customers to target. As a sales development resource, they book demo meetings.  [Read Full Review](https://clutch.co/go-to-review/cience-technologies/72763) - Sales Development Services for Research Company (5.0/5, Jun 2, 2020): CIENCE Technologies served as Sales Development Representatives (SDR). They created messaging for an email campaign, identified the target market, and called contacts, among other tasks. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/101946) - Lead Generation & Prospecting for IT Services Firm (5.0/5, Jul 16, 2020): CIENCE Technologies led a prospecting campaign, leveraging HubSpot and Google Sheets. Their work involved compiling a list of leads within the business’ target audience and scheduling appointments with them. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/137686) - Sales Outsourcing & Lead Gen for Mobile Observability Co (5.0/5, Dec 14, 2023): CIENCE Technologies provides sales outsourcing and lead generation services for a mobile observability company. The team is responsible for generating leads for the client to contact. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/256133) ##### Manufacturing Experience CIENCE Technologies has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in lead generation and targeted research. Clients praised their ability to provide accurate contact information and effectively engage decision-makers, leading to successful outreach campaigns. Their strong communication, project management skills, and adaptability have been noted as significant strengths. Overall, clients expressed satisfaction with the results and recommend CIENCE Technologies as a valuable partner for businesses seeking to expand their customer base in Manufacturing. - 5 reviews for manufacturing industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Gen for Energy-Focused Micro-Airline Firm (5.0/5, Dec 18, 2018): CIENCE Technologies provides lead generation services for a small membership-based airline. They compile a list of company contacts, make the first cold call, and arrange appointments with the sales staff. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/36711) - Outbound Lead Generation for Energy Storage Company (5.0/5, Oct 15, 2020): CIENCE Technologies helped an energy company enter the facemask industry by generating leads. After establishing an ideal customer profile, they pursued an outbound campaign via email, phone, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/88592) - Email Mktg. & Cold Calling for Medical Product Manufacturer (5.0/5, Dec 3, 2019): CIENCE Technologies performed email marketing and cold calling services for a manufacturer looking to diversify its customer base. The team researched various avenues for business opportunities. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/96279) - Lead Generation Services for Global Electronics Company (5.0/5, Aug 29, 2018): CIENCE Technologies uses a variety of databases and networks to identify potential customers. They submit a weekly list of leads and, following approval, reach out via phone and email to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/116196) - Market Research and Lead Gen for Bio Firm (4.5/5, Jun 21, 2019): CIENCE Technologies generated a list of targeted customers and ran outreach as part of a lead generation campaign. They did research to identify suitable targets. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/121921) ##### Chemicals & Biotechnology Experience CIENCE Technologies has received positive feedback in the Chemicals & Biotechnology sector, particularly for their expertise in lead generation and campaign management. Clients highlight their detail-oriented approach, effective project management, and proactive responsiveness in optimizing campaign quality. The company demonstrates a strong ability to generate valuable leads and provide metrics for success, making them a reliable partner for businesses seeking to enhance their outreach and marketing efforts within the industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation & Outreach for Innovation Company (5.0/5, Oct 9, 2020): A packaging innovation company hired CIENCE Technologies to provide lead generation services. The team works to target and set appointments with potential new contacts. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/83984) ##### Consulting Experience CIENCE Technologies demonstrates a strong capability in lead generation for consulting firms, showcasing expertise in research and database creation. Clients appreciate their structured methodology, which effectively identifies and connects with potential customers, leading to tangible business opportunities. Positive feedback emphasizes CIENCE's focus on results, while some clients note a need for flexibility in their processes. Overall, their commitment to delivering valuable insights makes them a suitable partner for consulting firms aiming to enhance their outreach efforts. - 1 review for consulting industry - $10,000 – $49,000 avg. project cost - Outbound Lead Gen for Marketing & Sales Consulting Company (4.5/5, Mar 20, 2018): CIENCE researched a multitude of service providers to create a contact information database. They assist email-based lead generation and provide reports detailing the effectiveness of the effort. [Read Full Review](https://clutch.co/go-to-review/cience-technologies/61057) #### Very responsive CIENCE Technologies is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 10 countries - Canada (5 projects) - China (1 projects) - Guatemala (1 projects) - India (1 projects) - Ireland (1 projects) - Israel (1 projects) - Mexico (1 projects) - Portugal (1 projects) - United States (122 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/cience-technologies?verified=true#reviews) #### 33% of employees work in Guadalajara office Guadalajara, Mexico Av Adolfo López Mateos Nte 95 1001 - 2000 employees [See All Locations (3)](https://clutch.co/profile/cience-technologies#location) --- ### [Redial BPO Call Center](https://clutch.co/profile/redial-bpo-call-center) - $50,000+ minimum project size - 1,000 - 9,999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.redialbpo.com) #### Very responsive Redial BPO Call Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 61% of employees work in Tijuana office Tijuana, Mexico Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. 301 - 400 employees +18584657872 Tijuana, Mexico Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana 301 - 400 employees +18584657872 [See All Locations (6)](https://clutch.co/profile/redial-bpo-call-center#location) --- ### [Avantive Solutions](https://clutch.co/profile/avantive-solutions) - $100,000+ minimum project size - 1,000 - 9,999 employees - San Pedro Tlaquepaque, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://avantivesolutions.com/) #### Very responsive Avantive Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 26% of employees work in San Pedro Tlaquepaque office San Pedro Tlaquepaque, Mexico Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP. 301 - 400 employees +1 267 530-6849 [See All Locations (5)](https://clutch.co/profile/avantive-solutions#location) --- ### [Intugo](https://clutch.co/profile/intugo) - $5,000+ minimum project size - 1,000 - 9,999 employees - Hermosillo, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 15% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://intugo.co/) #### 53% of employees work in Hermosillo office Hermosillo, Mexico No. 56 Boulevard Solidaridad 501 - 750 employees +52 662 212 2443 [See All Locations (4)](https://clutch.co/profile/intugo#location) --- ### [Concentra BPO](https://clutch.co/profile/concentra-bpo) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 65% Call Center Services - 5% Corporate Relocation - 5% Customer Service Outsourcing - 5% HR Outsourcing - 5% Other Marketing - 5% Sales Outsourcing - 5% Direct Marketing #### Company description Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing. [Visit Website](https://concentrabpo.com.mx/) #### Very responsive Concentra BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Baja Call Center Inc](https://clutch.co/profile/baja-call-center) - < $25 average hourly rate - 250 - 999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 45% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Baja Call Center Inc, a Customer Service Outsourcing company, was launched in 2016. They provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://bajacallcenter.com/) --- ### [Pentafon](https://clutch.co/profile/pentafon) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.pentafonusa.com/) #### 67% of employees work in Ciudad de México office Ciudad de México, Mexico Laguna de Mayran 1001 - 2000 employees 1 8007368236 Ciudad de México, Mexico Calzada General Mariano Escobedo 1001 - 2000 employees 1 8336546287 [See All Locations (3)](https://clutch.co/profile/pentafon#location) --- ### [TecFin & Partners (Tecnologia en Finanzas y Administración)](https://clutch.co/profile/tecfin-partners-tecnologia-en-finanzas-y-administraci-n) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Naucalpan de Juárez, Mexico #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 10% Back Office Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 20% Business Consulting - 20% Other IT Consulting and SI #### Company description TecFin & Partners (Tecnologia en Finanzas y Administración) is a financial consulting firm specializing in company valuations and compliance advisory services. Feedback from clients is overwhelmingly positive, with 100% satisfaction reported in meeting deadlines and delivering services that match expectations. Clients commend their professionalism, effective communication, and ability to address specific financial needs, demonstrating high expertise in their field. [Visit Website](https://www.tecfin.mx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients have consistently praised TecFin & Partners for their timeliness in project delivery. One CEO noted their 'ability to meet all deadlines' and emphasized that the project was completed on time, highlighting their professionalism and effective communication throughout the process. Overall, the sentiment regarding their timeliness is very positive, with no reported issues in meeting project milestones. - Business Assessment for Medical Services Company (5.0/5, Apr 1, 2021): They delivered everything on time. We had recurrent meetings in person, and we communicated via conference calls, emails, and phone calls. It was their ability to meet all deadlines. [Read Full Review](https://clutch.co/go-to-review/tecfin-partners-tecnologia-en-finanzas-y-administraci-n/114727) #### Experience in 3 industries TecFin & Partners has demonstrated strong expertise across various industries, notably in Financial Services, Healthcare, and other sectors. Clients have praised their professionalism, timely delivery, and effective communication, particularly in compliance and business valuation projects. In Financial Services, they excel in guiding clients through regulatory requirements related to money laundering. In Healthcare, their valuation services have proven beneficial for companies considering acquisitions. Overall, their strengths lie in precise evaluations and compliance management, making them a suitable choice for clients in these sectors. [Read All Reviews](https://clutch.co/profile/tecfin-partners-tecnologia-en-finanzas-y-administraci-n?verified=true#reviews) ##### Healthcare Experience TecFin & Partners demonstrates significant expertise in the Healthcare sector, particularly in company valuations, as highlighted by their work with Endomedica. The CEO praised their deep industry knowledge and effective communication throughout the project, leading to accurate valuation outcomes that facilitated successful negotiations. Overall, client sentiment is highly positive, indicating that TecFin & Partners is a proficient choice for Healthcare businesses seeking valuation and advisory services. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Market Research for Medical Company (5.0/5, Oct 7, 2020): TecFin & Partners (Tecnologia en Finanzas y Administración) conducted market research for a medical company to identify its value and gauge interest from possible investors. [Read Full Review](https://clutch.co/go-to-review/tecfin-partners-tecnologia-en-finanzas-y-administraci-n/81591) ##### Financial services Experience TecFin & Partners demonstrates strong expertise in financial compliance, particularly in money laundering and terrorism financing prevention. Client feedback highlights their effective guidance and training, which has led to significant improvements in compliance outcomes for financial services firms. The company's professional and hands-on approach fosters efficient collaboration, making them a reliable partner for organizations aiming to navigate regulatory challenges and enhance their compliance frameworks. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Regulation Compliance for Financial Services Company (5.0/5, Oct 9, 2020): A financial services company partnered with TecFin & Partners in order to fulfil compliance and obligations to anti-money laundering regulations. [Read Full Review](https://clutch.co/go-to-review/tecfin-partners-tecnologia-en-finanzas-y-administraci-n/83131) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with TecFin & Partners' cost-effectiveness and value for money. One CEO noted spending under $5,000 for a comprehensive business audit, remarking that their expectations were met with timely delivery and professionalism. Another client praised the accuracy of their compliance services, stating that the investment led to excellent audit results and a significant reduction in fines. Overall, clients appreciate the alignment of service quality with pricing, indicating strong value for the costs incurred. [Read All Reviews](https://clutch.co/profile/tecfin-partners-tecnologia-en-finanzas-y-administraci-n?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Essentiel Outsourcing S.L](https://clutch.co/profile/essentiel-outsourcing-sl) - < $25 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 25% Customer Service Outsourcing - 10% Recruitment Process Outsourcing - 25% Sales Outsourcing #### Company description Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://essentiel-outsourcing.com/landings-eoemail-en/src/empresa-de-outsourcing.html) #### Very responsive Essentiel Outsourcing S.L is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 45% of employees work in Ciudad de México office Ciudad de México, Mexico Av Mexico 39-6 Hipódromo Condesa 76 - 100 employees +34610428617 [See All Locations (3)](https://clutch.co/profile/essentiel-outsourcing-sl#location) --- ### [FTalent](https://clutch.co/profile/ftalent) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 60% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer service talent to handle your front-line support, back-office operations, technical support, and more. Our pre-vetted and certified agents are available 24/7, offering flexible solutions with no setup fees or lock-in contracts. Whether you're in e-commerce, healthcare, financial services, or telecom, FTalent tailors its solutions to meet your unique business needs, delivering exceptional results that enhance customer satisfaction and drive growth. [Visit Website](https://ftalent.co) #### 33% of employees work in Ciudad de México office Ciudad de México, Mexico Miguel E. Schultz 126, San Rafael, Cuauhtémoc 6 - 9 employees [See All Locations (3)](https://clutch.co/profile/ftalent#location) --- ### [1Click Contact Center](https://clutch.co/profile/1click-contact-center) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 35% Call Center Services - 30% Customer Service Outsourcing - 5% IT Managed Services - 5% Sales Outsourcing - 5% Social Media Marketing - 5% Translation #### Company description 1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.1clickcc.com/) --- ### [Servicios de Contacto Aries](https://clutch.co/profile/servicios-de-contacto-aries) - $10,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 35% Call Center Services - 20% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Servicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing. [Visit Website](https://www.serviciosaries.com) --- ### [One Contact by Grupo Migesa](https://clutch.co/profile/one-contact-grupo-migesa) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santa Catarina, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 15% Customer Service Outsourcing - 25% Email Marketing - 25% Social Media Marketing #### Company description One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing. [Visit Website](https://www.onecontact.com.mx/en/) --- ### [GGA Solutions](https://clutch.co/profile/gga-solutions) - 250 - 999 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description GGA Solutions is a Tijuana, Mexico-based Back Office Outsourcing company. Founded in 2017, the team provides Back Office Outsourcing. [Visit Website](https://ggasolutions.com/) --- ### [Smart-Connect Outsourcing solutions](https://clutch.co/profile/smart-connect-outsourcing-solutions) - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% Sales Outsourcing #### Company description Smart-Connect Outsourcing solutions, a Back Office Outsourcing company, is headquartered in Tijuana, Mexico. Their services include Back Office Outsourcing and Call Center Services. [Visit Website](https://www.smart-connect.co/) --- ### [Motiva Contact Centers](https://clutch.co/profile/motiva-contact-centers) - 50 - 249 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 30% Call Center Services - 45% Customer Service Outsourcing #### Company description Launched in 2010, Motiva Contact Centers, a midsize Customer Service Outsourcing company, is based in Tijuana, Mexico. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.motivacc.com/) --- ### [Anexa Telecomunicaciones](https://clutch.co/profile/anexa-telecomunicaciones-0) - 50 - 249 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 35% Call Center Services - 40% Customer Service Outsourcing #### Company description Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize. [Visit Website](https://www.anexabpo.com/) --- ### [MDY BPO](https://clutch.co/profile/mdy-bpo) - 10,000+ employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Answering service company MDY BPO was founded in 1997. The team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://mdybpo.com/latam/) --- ### [Eficasia Contact Center](https://clutch.co/profile/eficasia-contact-center) - 1,000 - 9,999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Eficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico. [Visit Website](https://www.eficasia.com/) --- ### [Colloquium BPO](https://clutch.co/profile/colloquium-bpo) - 50 - 249 employees - Ciudad Obregón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Colloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.colloquiumbpo.com/) #### Less than 1% of employees work in Ciudad Obregón office Ciudad Obregón, Mexico Sonora Operations Prolongación Blvd. Colonial 300 sur employees +52.644.410.8967 [See All Locations (2)](https://clutch.co/profile/colloquium-bpo#location) --- ### [Cibergestión](https://clutch.co/profile/cibergesti-n) - 1,000 - 9,999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Cibergestión is a Back Office Outsourcing company. Headquartered in Ciudad de México, Mexico, their large team offers Back Office Outsourcing. The agency was founded in 1974. [Visit Website](https://cibergestion.com.mx/) --- ### [Intelya](https://clutch.co/profile/intelya) - 1,000 - 9,999 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 70% Call Center Services #### Company description Intelya is an answering service company. They are headquartered in Guadalajara, Mexico and have large team. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.intelya.com/) --- ### [APEX Call Centers](https://clutch.co/profile/apex-call-centers-1) - 50 - 249 employees - Rosarito, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Launched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://apexcallcenters.com.mx/) --- ### [icorp](https://clutch.co/profile/icorp-0) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santiago de Querétaro, Mexico #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 40% Call Center Services - 10% IT Managed Services - 5% IT Strategy Consulting - 40% IT Staff Augmentation #### Company description In Santiago de Querétaro, Mexico, icorp is a midsize IT staff augmentation company. The team specializes in IT staff augmentation and Call Center Services. [Visit Website](http://www.icorp.com.mx/) --- ### [Amalga Group](https://clutch.co/profile/amalga-group) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Monterrey, Mexico #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% IT Staff Augmentation #### Company description Amalga Group is a midsize Customer Service Outsourcing company founded in 2021. Their services include Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://www.amalgagroup.com/) #### 85% of employees work in Monterrey office Monterrey, Mexico Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, Monterrey, Nuevo León, Mexico 50 - 75 employees +1 (512) 200-3288 [See All Locations (3)](https://clutch.co/profile/amalga-group#location) --- ### [People and Telecommunication Services](https://clutch.co/profile/people-telecommunication-services) - $250,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 22% Call Center Services - 20% Customer Service Outsourcing - 10% Financial Consulting - 23% Business Consulting - 10% Sales Outsourcing #### Company description People and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services. [Visit Website](https://peopleandtelecommunications.com/) --- ### [Phonex](https://clutch.co/profile/phonex) - 10 - 49 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Call Center Services - 50% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Phonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.phonex.com.mx/) --- ### [Beliveo](https://clutch.co/profile/beliveo) - 10 - 49 employees - San Pedro Tlaquepaque, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 37% Call Center Services - 13% Customer Service Outsourcing #### Company description Beliveo is a small San Pedro Tlaquepaque, Mexico-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services. [Visit Website](https://welcome.beliveo.com/) --- ### [LM Call Center](https://clutch.co/profile/lm-call-center) - $10,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 36% Call Center Services - 18% Customer Service Outsourcing - 10% Financial Consulting - 10% Business Consulting - 12% Sales Outsourcing #### Company description LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://lmcallcenter.com) --- ### [Acierto Call Center](https://clutch.co/profile/acierto-call-center) - $5,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Tijuana, Mexico #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 10% Customer Service Outsourcing - 10% Email Marketing - 10% Sales Outsourcing #### Company description Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing. [Visit Website](http://www.aciertocallcenter.com/) --- ### [UNO Contact Solutions Bureau](https://clutch.co/profile/uno-contact-solutions-bureau) - 250 - 999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description UNO Contact Solutions Bureau is an answering service company. They were founded in 2007, and their services include Call Center Services. [Visit Website](http://1csb.mx/) --- ### [Impulse Telecommunications](https://clutch.co/profile/impulse-telecommunications) - 250 - 999 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 3% HR Outsourcing - 20% Marketing Strategy - 5% Recruiting - 2% Staffing - 20% Direct Marketing #### Company description Impulse Telecommunications is a telephone answering service founded in 2002. Their services include Call Center Services and Direct Marketing. [Visit Website](http://www.impulse-telecom.com/) --- ### [Zocallo](https://clutch.co/profile/zocallo) - 2 - 9 employees - Ciudad de México, Mexico #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 21% Call Center Services - 44% Customer Service Outsourcing #### Company description Customer Service Outsourcing company Zocallo was established in 2011. The company focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small. [Visit Website](http://zocallo.com/) --- ### [Anexa Telecomunicaciones](https://clutch.co/profile/anexa-telecomunicaciones) - 10 - 49 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 10% CRM Consulting and SI - 20% IT Strategy Consulting - 10% Low/No Code Development #### Company description Anexa Telecomunicaciones, a Back Office Outsourcing company, was founded in 2011. The company provides Back Office Outsourcing and IT strategy consulting. [Visit Website](http://www.anexa.com.mx/) --- ### [JOI - Just Outsource It](https://clutch.co/profile/joi-just-outsource-it) - $1,000+ minimum project size - 50 - 249 employees - Guadalajara, Mexico #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 15% Funding & Investment - 10% HR Outsourcing - 10% Recruiting - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description JOI - Just Outsource It is a call center service. The team is headquartered in Guadalajara, Mexico, and their services include Call Center Services and Funding & Investment. [Visit Website](https://justoutsource.it) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Mérida, Mexico #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a business process outsourcing (BPO) company specializing in customer support, call center services, and tailored support solutions. The majority of reviews (over 90%) highlight their commitment to meeting client needs, flexibility in project management, and impressive cultural alignment. While clients appreciate their adaptability and genuine partnership, some note opportunities for improvement in hiring timelines. Overall, Boldr. is recognized for fostering strong relationships and delivering cost-effective, high-quality support services. [Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Openness The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution. - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### Experience in 4 industries Boldr. has demonstrated expertise across various industries, including retail, e-commerce, insurance, manufacturing, and consumer products. Clients praise their commitment to scalability, cultural alignment, and effective communication, leading to notable improvements in customer support metrics. The overall sentiment is positive, highlighting Boldr.'s ability to adapt and integrate seamlessly into clients' operations, particularly in dynamic environments requiring technical knowledge and customer service excellence. Potential clients in these sectors may find Boldr. to be a suitable partner for their outsourcing needs. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Other Industry Experience Boldr has garnered positive feedback from clients in the Other Industry, particularly for their expertise in lead qualification and support services. Clients commend Boldr for their effective communication, strong project management, and ability to adapt to specific business needs. Their focus on employee well-being fosters a collaborative atmosphere that enhances productivity. Overall, Boldr is recognized for delivering high-quality results and aligning well with client objectives, making them a suitable partner for businesses looking to optimize operational efficiency. - 3 reviews for other industry industry - 3 reviews are 5 stars - Unknown avg. project cost - Venue Processing & Outbound Sales Support for Event Platform (5.0/5, May 17, 2022): Boldr processes new venues for an online event venue marketplace, screening submitted venues and activating them once they meet requirements. They also help the client's outbound team and execute internal jobs. [Read Full Review](https://clutch.co/go-to-review/boldr/19296) - Call Center Services for Insurance Company (5.0/5, Aug 23, 2022): Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. [Read Full Review](https://clutch.co/go-to-review/boldr/155202) - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) ##### Consumer products & services Experience Boldr. has consistently demonstrated expertise in providing tailored customer support solutions for the Consumer products & services industry, as evidenced by their partnership with Tractive GmbH. Clients commend their exceptional project management, responsiveness, and adaptability, resulting in significant improvements in customer satisfaction metrics. Their proactive communication and innovative strategies align closely with client needs, making them a valuable partner for businesses seeking customized support services in this sector. Overall, the sentiment is highly positive, reflecting Boldr.'s impact on enhancing operational efficiency. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) #### 15% of employees work in Mérida office Mérida, Mexico 3F Conexion 60, Calle 60 #346 151 - 200 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [Occupy S.A de C.V.](https://clutch.co/profile/occupy-sa-de-cv) - $250,000+ minimum project size - 10 - 49 employees - Puerto Vallarta, Mexico #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 10% Affiliate Marketing - 10% Search Engine Optimization - 10% Direct Marketing #### Company description Occupy S.A de C.V., a small telephone answering service, is headquartered in Puerto Vallarta, Mexico. Their services include Call Center Services and Affiliate Marketing. [Visit Website](https://www.occupy.com.mx) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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