# Top Call Center Services & Voice Services in North Macedonia Recommended Call Centers companies in North Macedonia include Taskforce BPO, Bright Campaigns, KA Partners, SALES MATIC, Jupiter BPO, Agile Pro Solutions, OptaVista, OLBO, DigiDive, Emapta. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in North Macedonia Ratings Updated: Jul 29, 2026 ### [Taskforce BPO](https://clutch.co/profile/taskforce-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bitola, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) #### Company description Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions. [Visit Website](http://www.taskforcebpo.com) #### 3 reviews mention Call Center Services Business Processes Support for Business Firm 5.0/5 — - 3 of 3 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25330) #### Experience in 3 industries Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries. [Read All Reviews](https://clutch.co/profile/taskforce-bpo?verified=true#reviews) ##### Retail Experience Taskforce BPO has garnered positive feedback from clients in the Retail industry, highlighting their expertise in outbound services that effectively enhance lead generation and customer engagement. Clients appreciate the significant cost reductions achieved—up to 30% within eight months—and the substantial time savings of around 150 hours monthly. Their dedicated team is noted for improving productivity and profitability, making them a strong candidate for businesses seeking efficient outsourcing solutions in the Retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Customer Support for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25481) ##### Other Industry Experience Taskforce BPO has received positive feedback from clients in the Other Industry, highlighting their expertise in outbound services and exceptional customer support. Clients note a significant reduction in call volume and operational costs, saving an average of 200 hours and $800 monthly. The overall sentiment reflects satisfaction with their pricing structure and service quality, establishing Taskforce BPO as a reliable partner for businesses seeking efficient outbound sales and customer service solutions. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Business Processes Support for Business Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25330) ##### Utilities Experience Taskforce BPO demonstrates significant expertise in the Utilities industry, offering robust data management and outbound services that enhance operational efficiency. Clients commend the provider for timely project delivery, respectful customer interactions, and substantial time and cost savings, estimating around 200 hours and $5,000-$8,000 saved monthly. The overall sentiment is highly positive, with clients expressing satisfaction and confidence in Taskforce BPO as a reliable partner for managing essential tasks within their organizations. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Various Business Processes Support for Utility Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25406) #### 4.5 out of 5.0 rating for cost What Clients Have Said Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs. [Read All Reviews](https://clutch.co/profile/taskforce-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### 94% of employees work in Bitola office Bitola, North Macedonia Keops Complex, Bul. Vasko Karangelevski br. 31 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/taskforce-bpo#location) --- ### [Bright Campaigns](https://clutch.co/profile/bright-campaigns) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ohrid, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 6% Logo - 6% Print Design - 6% Sales Outsourcing - 6% Pay Per Click - 6% Web Design #### Company description Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia. [Visit Website](https://brightcampaigns.com/) --- ### [KA Partners](https://clutch.co/profile/ka-partners) - $250,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 10% Corporate Training & Coaching - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description KA Partners is a telephone answering service launched in 2025. The midsize team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://kapartnersgroup.com/) --- ### [SALES MATIC](https://clutch.co/profile/sales-matic) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Prilep, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% Call Center Services - 20% Sales Outsourcing - 20% Social Media Marketing - 20% Web Development #### Company description Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development. [Visit Website](https://sales-matic.com) #### 88% of employees work in Prilep office Prilep, North Macedonia Lece Koteski 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/sales-matic#location) --- ### [Jupiter BPO](https://clutch.co/profile/jupiter-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Bitola, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://www.jupiterbpo.com) --- ### [Agile Pro Solutions](https://clutch.co/profile/agile-pro-solutions) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% IT Managed Services - 15% Cybersecurity #### Company description Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services. [Visit Website](https://agileprosolutions.com/) #### 93% of employees work in Skopje office Skopje, North Macedonia Kiro Gligorov 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/agile-pro-solutions#location) --- ### [OptaVista](https://clutch.co/profile/optavista) - $5,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Ohrid, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Digital Strategy - 10% Sales Outsourcing - 10% Search Engine Optimization - 10% Web Design - 20% Web Development #### Company description OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy. [Visit Website](https://optavista.com/) #### 50% of employees work in Ohrid office Ohrid, North Macedonia Nikola Karev 2 - 5 employees +38975207121 [See All Locations (2)](https://clutch.co/profile/optavista#location) --- ### [OLBO](https://clutch.co/profile/olbo-0) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 20% Demand Generation Marketing - 50% Email Marketing - 10% Other Marketing - 10% Sales Outsourcing - 10% Application Testing #### Company description OLBO is an Email Marketing company founded in 2024. The small team offers Email Marketing and Demand Generation Marketing. [Visit Website](https://olbo.io/) --- ### [DigiDive](https://clutch.co/profile/digidive-0) - 10 - 49 employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 35% IT Strategy Consulting - 35% Business Consulting #### Company description DigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting. [Visit Website](https://digidive.io/index.html) #### 100% of employees work in Skopje office Skopje, North Macedonia Naum Naumovski Borce 40 6 - 9 employees +389 70 200 738 [See All Locations (3)](https://clutch.co/profile/digidive-0#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently describe Emapta as easy to work with, highlighting their approachability and responsiveness. One client noted that the EMAPTA consultant was 'instantly able to understand challenges' and was 'an absolute pleasure to work with.' Weekly meetings facilitated effective communication, with project managers who listened to team input. Overall, feedback reflects a strong sentiment of satisfaction regarding Emapta's collaborative and supportive approach throughout the project. - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and genetics. Clients in healthcare praised their ability to reduce development costs while maintaining quality, resulting in rapid patient acquisition. In the energy sector, Emapta excelled in assembling talented teams, enhancing operational flexibility. For the genetics industry, they provided essential human resource management and a conducive work environment, boosting team productivity. Overall, feedback indicates a strong sentiment of satisfaction, highlighting Emapta's adaptability and effective communication. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Healthcare Experience Emapta demonstrates strong expertise in the Healthcare industry, particularly in project development and marketing support for medical practices. Clients appreciate their timely communication, competitive pricing, and ability to understand complex challenges. One notable success included a fully booked clinic within eight weeks of opening, showcasing their effective marketing strategies. Overall, Emapta's diverse team and proactive approach make them a valuable partner for healthcare organizations seeking to enhance operational efficiency and patient engagement. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Other Industry Experience Emapta has demonstrated significant expertise in supporting companies within the Other Industry, particularly in talent acquisition and human resources. Clients have praised their ability to provide skilled personnel, conducive work environments, and responsive communication. The overall sentiment is favorable, with emphasis on Emapta's capacity to enhance productivity and adapt to client needs, although minor improvements in attendance tracking and banking partnerships were noted. This positions Emapta as a reliable partner for businesses seeking operational support and growth. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) #### 1% of employees work in Skopje office Skopje, North Macedonia 14 Boulevard Partizanski Odredi 21 - 30 employees +389 2 307 0000 [See All Locations (19)](https://clutch.co/profile/emapta#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Skopje, North Macedonia #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Skopje office Skopje, North Macedonia Maksim Gorki 13, 1000 Skopje, North Macedonia 101 - 150 employees (+43) 69912752539 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. 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