# Top BPO Companies in Morocco Recommended BPO companies in Morocco include CALLINNOV, Talensia Group, Market Wave, DIGISELL, Amana Connect, Zago Call center, Newco, Groupe Outsourcia, Marketing Call Center, MSS Connect. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Morocco Ratings Updated: Jul 26, 2026 ### [CALLINNOV](https://clutch.co/profile/callinnov) #### 5 out of 5 star rating (1 reviews) - $25,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Oulad Bouʼabid, Morocco #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 55% Customer Service Outsourcing #### Company description CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted. [Visit Website](http://www.callinnov.com/) #### Experience in 1 industry CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services. [Read All Reviews](https://clutch.co/profile/callinnov?verified=true#reviews) ##### Manufacturing Experience CALLINNOV has demonstrated strong capabilities in the manufacturing sector, particularly in lead generation for headset manufacturers. Clients appreciate their effective communication and proactive partnership approach, resulting in a conversion rate of 50% from generated leads. The use of dedicated account management and strategic project oversight enhances their service delivery, making them a reliable choice for businesses in the manufacturing industry seeking to boost sales through targeted outreach. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Headset Manufacturing Company (5.0/5, Oct 24, 2021): CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads. [Read Full Review](https://clutch.co/go-to-review/callinnov/45339) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery. [Read All Reviews](https://clutch.co/profile/callinnov?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [Talensia Group](https://clutch.co/profile/talensia-group-0) - $25,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 60% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Talensia Group is a Casablanca, Morocco-based Customer Service Outsourcing company. Established in 2025, the team specializes in Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.talensiagroup.com/) --- ### [Market Wave](https://clutch.co/profile/market-wave) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Marrakech, Morocco #### Services Provided - Allocation of Expertise by Percentage - 16% Back Office Outsourcing - 64% Customer Service Outsourcing - 10% Business Consulting - 10% Social Media Marketing #### Company description In Marrakech, Morocco, Market Wave is a Customer Service Outsourcing company. Founded in 2012, the team offers Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://www.market-wave.com/) --- ### [DIGISELL](https://clutch.co/profile/digisell) - 10 - 49 employees - Kénitra, Morocco #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 20% Customer Service Outsourcing - 45% Sales Outsourcing #### Company description Launched in 2019, DIGISELL is a small Kénitra, Morocco-based Sales Outsourcing company. Their team offers Sales Outsourcing and Back Office Outsourcing. [Visit Website](http://digisell.me) --- ### [Amana Connect](https://clutch.co/profile/amana-connect) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Dar-el-Beida, Morocco #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Amana Connect is a small Customer Service Outsourcing company located in Dar-el-Beida, Morocco. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://amana-connect.com/) --- ### [Zago Call center](https://clutch.co/profile/zago-call-center) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Tanger, Morocco #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description In Tanger, Morocco, Zago Call center is a call center company and Customer Service Outsourcing company. They offer Call Center Services and Customer Service Outsourcing. [Visit Website](https://zagocallcenter.com) --- ### [Newco](https://clutch.co/profile/newco) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 30% Customer Service Outsourcing - 20% Business Consulting #### Company description Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.newcocoms.com/) #### 100% of employees work in Casablanca office Casablanca, Morocco NCC CASABLANCA 2, RUE ABOU ASSALT ANDALOUSSI, ANGLE BD BRAHIM ROUDANI, MAÂRIF 41 - 49 employees [See All Locations (2)](https://clutch.co/profile/newco#location) --- ### [Groupe Outsourcia](https://clutch.co/profile/groupe-outsourcia) - 50 - 249 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Groupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.outsourcia.com/) --- ### [Marketing Call Center](https://clutch.co/profile/marketing-call-center) - 50 - 249 employees - Rabat, Morocco #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 45% Call Center Services - 20% Cloud Consulting & SI - 5% CRM Consulting and SI - 10% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI. [Visit Website](https://www.mcc.ma/) --- ### [MSS Connect](https://clutch.co/profile/mss-connect) - $10,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Recruitment Process Outsourcing - 20% Sales Outsourcing #### Company description MSS Connect is a Casablanca, Morocco-based call center company. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://mss-connect.com/) --- ### [Total Call](https://clutch.co/profile/total-call) - 250 - 999 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 30% HR Consulting - 10% IT Managed Services #### Company description Established in 2005, Total Call is a phone answering service. The company specializes in Call Center Services and HR Consulting, and is midsize. [Visit Website](http://www.total-call.ma/) --- ### [MassiveLead](https://clutch.co/profile/massivelead) - $1,000+ minimum project size - 2 - 9 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Email Marketing - 60% Sales Outsourcing #### Company description MassiveLead is a Sales Outsourcing company. Established in 2023, their team focuses on Sales Outsourcing and Email Marketing. [Visit Website](https://www.massivelead.online/) --- ### [Navexistech](https://clutch.co/profile/navexistech) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 5% AI Consulting - 5% AI Development - 85% Customer Service Outsourcing #### Company description Founded in 2026, Navexistech is a small Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and AI Agents. [Visit Website](https://navexistech.com/) --- ### [urikacloud](https://clutch.co/profile/urikacloud) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Meknès, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 25% Customer Service Outsourcing - 20% Mobile App Development - 15% Sales Outsourcing - 20% Web Development #### Company description Customer Service Outsourcing company urikacloud was founded in 2019. The agency specializes in Customer Service Outsourcing and Custom Software Development, and is small. [Visit Website](https://urikacloud.com/services) --- ### [WebOps](https://clutch.co/profile/webops-0) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Recruiting - 20% Recruitment Process Outsourcing - 20% Staffing #### Company description WebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](http://webopsllc.com) --- ### [All in service](https://clutch.co/profile/all-service) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Agadir, Morocco #### Services Provided - Allocation of Expertise by Percentage - 5% Advertising - 20% Back Office Outsourcing - 15% Branding - 5% Event Marketing - 5% Graphic Design - 10% HR Consulting - 5% Logo - 20% Product Design - 5% Public Relations - 5% Direct Marketing - 5% Web Design #### Company description Launched in 2020, All in service, a small Product Design company, is based in Agadir, Morocco. Their services include Product Design and Back Office Outsourcing. [Visit Website](https://allin-services.com/) --- ### [Notoriety](https://clutch.co/profile/notoriety) - 2 - 9 employees - Oujda, Morocco #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Business Consulting #### Company description Notoriety is a small phone answering service headquartered in Oujda, Morocco. The team provides Call Center Services and Business Consulting. [Visit Website](http://www.notoriety-group.com) --- ### [Right Place Call Morocco](https://clutch.co/profile/right-place-call-morocco) - 2 - 9 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% HR Consulting #### Company description Right Place Call Morocco, a telephone answering service and HR Consulting company, was established in 2001. The company provides Call Center Services and HR Consulting. [Visit Website](http://www.mdcallcenter.ma) --- ### [Perfectia](https://clutch.co/profile/perfectia) - 2 - 9 employees - Meknes, Morocco #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% HR Consulting #### Company description Perfectia is a call center and HR Consulting company. Their small team is in Meknes, Morocco. Their services include Call Center Services and HR Consulting. [Visit Website](http://perfectia.ma) --- ### [Proads Agency | Agence de digital Marketing Mohammedia](https://clutch.co/profile/proads-agency-agence-de-digital-marketing-mohammedia) - 2 - 9 employees - Mohammédia, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Corporate Photography - 20% Sales Outsourcing - 20% Search Engine Optimization - 20% Web Design #### Company description Founded in 2021, Proads Agency | Agence de digital Marketing Mohammedia is a branding company. The team specializes in Branding and Search Engine Optimization and is in Mohammédia, Morocco. [Visit Website](https://proads.ma/) --- ### [Kettani Group](https://clutch.co/profile/kettani-group) - $25,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Marrakech, Morocco #### Services Provided - Allocation of Expertise by Percentage - 5% Advertising - 10% Back Office Outsourcing - 5% Cloud Consulting & SI - 15% Commercial Brokerage Services - 15% Commercial Financing - 20% Contract Manufacturing - 5% IT Managed Services - 5% IT Strategy Consulting - 5% Business Consulting - 5% Marketing Strategy - 5% Media Planning & Buying - 5% Product Marketing #### Company description Kettani Group is a Contract Manufacturing company. The team provides Contract Manufacturing and Commercial Brokerage Services, and the agency is located in Marrakech, Morocco. [Visit Website](https://kettanigroupe.com) --- ### [Tingis Group](https://clutch.co/profile/tingis-group) - 2 - 9 employees - Tangier, Morocco #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% HR Consulting - 30% Marketing Strategy #### Company description Tingis Group is a phone answering service established in 2005. Their team specializes in Call Center Services and Marketing Strategy. [Visit Website](http://tingisgroupe.com) --- ### [EOL Center](https://clutch.co/profile/eol-center) - 2 - 9 employees - Dar-el-Beida, Morocco #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 40% HR Consulting - 20% Marketing Strategy #### Company description EOL Center is a small call center service in Dar-el-Beida, Morocco. The team specializes in Call Center Services and HR Consulting. [Visit Website](http://www.eolcenter.net) --- ### [Offshore Valley](https://clutch.co/profile/offshore-valley) - 10 - 49 employees - Dcheira El Jihadia, Morocco #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 30% HR Consulting - 30% Marketing Strategy - 10% Web Development #### Company description Offshore Valley, an answering service, was launched in 2009. The company offers Call Center Services and Marketing Strategy, and is small. [Visit Website](http://www.offshorevalley.com/) --- ### [Finatech Group](https://clutch.co/profile/finatech-group) - 50 - 249 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% HR Consulting - 20% IT Managed Services - 20% IT Strategy Consulting - 20% Business Consulting #### Company description Finatech Group, a Back Office Outsourcing company, offer Back Office Outsourcing and IT managed services. They were established in 2007. [Visit Website](http://www.finatech.com) --- ### [Cyclad International](https://clutch.co/profile/cyclad-international) #### 4.5 out of 5 star rating (1 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 5% E-Commerce Development - 15% HR Outsourcing - 5% Mobile App Development - 20% PEO/Employee Leasing - 20% Recruiting - 5% Application Testing - 15% Staffing - 5% Web Development #### Company description Cyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers. [Visit Website](http://cyclad.eu) #### High-quality work Clients consistently highlight the high quality of work delivered by Cyclad International. One client noted their impressive ability to mobilize skilled resources quickly and the quality of deliverables, which met the satisfaction of both the client and their airline customers. The projects were managed using the client's internal methodology, ensuring timely and high-quality results. Overall, the sentiment regarding the quality of work is overwhelmingly positive, with no reported areas for improvement. #### Experience in 1 industry Cyclad International has demonstrated expertise primarily in the IT Services industry, notably supporting airline companies with web design and project lifecycle management. Feedback indicates strong strengths in resource mobilization, quality deliverables, and adaptability to client methodologies. Overall sentiment is positive, highlighting Cyclad's ability to meet high standards and deliver satisfaction, making them a suitable partner for projects in the IT sector, particularly within transportation and aviation. [Read All Reviews](https://clutch.co/profile/cyclad-international?verified=true#reviews) ##### IT Services Experience Cyclad International has received positive feedback in the IT Services industry, particularly for their access to skilled resources and flexibility in project execution. Clients appreciate their ability to mobilize teams quickly and deliver high-quality outcomes throughout the project lifecycle. The company's adherence to client methodologies and timely delivery further enhances their reputation. Overall, Cyclad International demonstrates strong expertise and a client-focused approach, making them a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - Web Development for IT Services Company (4.5/5, Apr 29, 2021): An IT services company hired Cyclad International for web development. They were responsible for building a website that reflects the company’s services to reach the customers. [Read Full Review](https://clutch.co/go-to-review/cyclad-international/137402) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Cyclad International's cost-effectiveness and the overall value for money. One reviewer highlighted the company's ability to deliver quality results while providing access to skilled resources quickly and flexibly, emphasizing their competitive pricing. Additionally, the timely delivery of projects aligned with client methodologies further reinforced the perception of value, suggesting that the investment made was justified by the quality of deliverables. [Read All Reviews](https://clutch.co/profile/cyclad-international?verified=true#reviews) - $200,000 to $999,999 (1 reviews) #### 10% of employees work in Casablanca office Casablanca, Morocco Technopark, Boulevard Dammam, Bât B 3ème étage Bureau n°355 10 - 15 employees +212 5 20 100 872 [See All Locations (3)](https://clutch.co/profile/cyclad-international#location) --- ### [Fusion CX](https://clutch.co/profile/fusion-cx) #### 4.6 out of 5 star rating (16 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Casablanca, Morocco #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions. [Visit Website](https://www.fusioncx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) #### Experience in 7 industries Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) ##### Retail Experience Fusion CX has demonstrated significant expertise in the Retail industry, particularly through their effective order-taking and complaint-handling services. Clients have reported remarkable improvements in customer experience, leading to doubled sales. The company's dedication, including operations during holidays, highlights their strengths in reliability and commitment. Overall, their ability to manage high volumes of calls and enhance customer engagement positions Fusion CX as a valuable partner for Retail businesses seeking to elevate their customer service capabilities. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Order & Complaint Management Support for Delivery App Co (5.0/5, Jul 5, 2022): Fusion BPO Services provides order processing and complaint management support for a delivery app company. The team manages 6000 calls monthly.  [Read Full Review](https://clutch.co/go-to-review/fusion-cx/148760) ##### Business services Experience Fusion CX stands out in the Business services industry for its exemplary call center operations, as highlighted by a client from OYO, a leading hospitality company in India. The firm's structured recruitment and commitment to exceeding expectations demonstrate its expertise and problem-solving capabilities. Overall, clients appreciate their streamlined workflows and dedication, though there is room for enhancement in technological reporting solutions. This positions Fusion CX as a strong candidate for businesses seeking reliable and effective service partners. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.   [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) ##### Information technology Experience Fusion CX has received positive feedback for their expertise in lead generation within the Information Technology sector. Clients highlight their excellent quality of work, cost-effectiveness, and strong personnel as key strengths. The sentiment expressed in reviews indicates high satisfaction, with clients noting that Fusion CX effectively saves time and resources, making them a valuable partner for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Lead Generation for IT Company (5.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/36988) ##### Manufacturing Experience The company has demonstrated a strong capacity to support the Manufacturing industry, particularly in reducing operational costs. Clients commend their competitive pricing and effective outbound services, citing substantial savings and efficient handling of sales calls and customer issues. Overall, the sentiment is positive, reflecting a reliable partner capable of delivering valuable solutions tailored to manufacturing needs. - 1 review for manufacturing industry - $50,000 – $199,999 avg. project cost - Lead Generation for Small Manufacturer (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137520) ##### IT Services Experience Fusion CX demonstrates strong capabilities in IT services, particularly in customer support and outbound services. Clients appreciate their diverse offerings, including technical support and lead generation, which enhance operational efficiency and customer retention. Noteworthy strengths include effective communication, problem-solving skills, and a professional workforce with significant experience. Overall sentiment is positive, with clients reporting substantial time and cost savings, indicating that Fusion CX is a reliable partner for businesses seeking comprehensive IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Services Lead Generation (5.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137353) ##### Nonprofit Experience The feedback from nonprofit clients highlights the provider's exceptional expertise in lead generation and outbound services, which are crucial for maximizing donations and member engagement. Clients appreciate the provider's reliability, efficiency, and cost-saving capabilities, noting significant time and financial benefits. Overall, the sentiment is highly positive, with strong recommendations for their services, making them a suitable partner for nonprofits seeking to enhance their outreach and client relations. - 1 review for nonprofit industry - $10,000 – $49,000 avg. project cost - Lead Generation for Nonprofit (4.0/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137420) ##### Telecommunications Experience The company demonstrates robust expertise in the Telecommunications industry, particularly in providing secure and efficient inbound and outbound voice services. Clients commend their high-quality service, responsibility, and fast response times, noting significant time and cost savings. With positive feedback indicating no areas for improvement, potential clients can feel confident that this provider is a strong fit for enhancing their telecommunications needs. - 1 review for telecommunications industry - Unknown avg. project cost - Lead Generation Services for Telecommunications Company (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137325) ##### Hospitality & leisure Experience The provider has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing outbound services, allowing clients to streamline operations and reduce costs. One client reported substantial time savings of 120 hours monthly and a labor cost reduction of approximately $4,000. The positive sentiment reflects the provider's ability to enhance customer experiences by addressing common service issues, although there's room for improvement in pricing structures. Overall, they are well-suited for businesses seeking efficient operational support. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Call Overflow & Screening Support for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/25214) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - India (2 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) #### 4% of employees work in Casablanca office Casablanca, Morocco 43 Bd d'Anfa 101 - 150 employees Casablanca, Morocco 33 Bd Hassan Seghir 101 - 150 employees Casablanca, Morocco 42 Bd Abdelmoumen 151 - 200 employees [See All Locations (22)](https://clutch.co/profile/fusion-cx#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Rabat, Morocco #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 5% of employees work in Rabat office Rabat, Morocco 28, Avenue Allal Ben Abdellah, Rabat, 10000 More than 5k employees +212 5372-19500 [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [WEngage](https://clutch.co/profile/wengage) - 250 - 999 employees - Rabat, Morocco #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://wengage.eu/en/) #### 6% of employees work in Rabat office Rabat, Morocco 27 Avenue Abderrahim Bouabid Hay Riad, 31 - 40 employees 078 48 02 73 [See All Locations (4)](https://clutch.co/profile/wengage#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. 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