Top Phone Support Services in Jamaica
17 Companies
1 Leaders 15 Contenders
List of the Top Jamaica Customer Service Phone Support Companies
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
30% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services45% Chat Support ServicesNICE Global specializes in Customer Support Outsourcing, including Call Center and Customer Care Outsourcing services. The reviews highlight their ability to enhance customer lifetime value (LTV) and net promoter score (NPS) through diligent and adaptive project management. Clients commend NICE Global for their partner-centric approach, attention to detail, and proactive communication.
FlexibleCommunicativeReviewed 1 time in the past 6 monthsProactive -
$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Services provided
31% Customer Service Outsourcing25% Call Center Services25% IT Managed Services +119% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking20% Chat Support ServicesCustomer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingVlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Services provided
80% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
25% Phone Support Services30% Chat Support Services30% Email Support Services +115% Order Processing & TakingMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesGenesis Support Solution LTD offers comprehensive call center services, including handling inbound and outbound calls, email support, and upselling, with a focus on improving client operations. The reviews highlight a dedicated and hardworking team, excellent communication, and reliable project management. Clients commend the leadership, adaptability, and the ability to meet and exceed customer service expectations, with room for minor improvements in agent efficiency.
AccessibleGreat project management4.5 out of 5.0 rating for costPuts the customer first -
$100,000+< $25 / hr10 - 49Kingston, Jamaica
Services provided
50% Customer Service Outsourcing25% Sales Outsourcing25% Social Media MarketingFocus Areas
60% Phone Support Services15% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSterrling Virtual is a small Kingston, Jamaica-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Social Media Marketing.
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +310% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Phone Support Services28% Email Support Services21% Chat Support Services +118% Order Processing & TakingBack Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Kingston, Jamaica
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFounded in 2019, Voca CX LLC is a Back Office Outsourcing and Customer Service Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Kingston, Jamaica
Services provided
25% Customer Service Outsourcing40% Call Center Services25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Services provided
15% Customer Service Outsourcing55% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
64% Phone Support Services36% Chat Support ServicesGlobal Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
45% Phone Support Services35% Chat Support Services10% Email Support Services +110% Order Processing & TakingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
100% Phone Support ServicesNucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
25% Customer Service Outsourcing30% Call Center Services25% Sales Outsourcing +120% Back Office OutsourcingFocus Areas
100% Phone Support ServicesWorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Kingston, Jamaica
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +310% Sales Outsourcing10% Transcription10% TranslationFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingAnswering service Supirax Global Corporations Inc. Was founded in 2019. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Montego Bay, Jamaica
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
19% Phone Support Services62% Chat Support Services19% Order Processing & TakingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10,000+Kingston, Jamaica
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services30% Chat Support Services15% Email Support ServicesFusion CX offers a range of services including inbound and outbound call management, lead generation, inside sales, order taking, and customer service outsourcing. Across multiple reviews, clients praise Fusion CX for their professionalism, effective communication, and ability to deliver measurable outcomes, such as increased sales and improved customer experience. Feedback highlights their global presence, multi-lingual capabilities, and strong project management.
Exceptional performanceGreat teamHard workingExceeds expectations
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Jamaica Customer Service Phone Support Companies
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
22.1/40.017.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Kingston, Jamaica
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
31% Customer Service Outsourcing40% Phone Support Services69% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
10.1/40.00/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
Undisclosed< $25 / hr50 - 249Ocho Rios, Jamaica
Ability to deliver
7.2/40.00/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
80% Customer Service Outsourcing25% Phone Support Services20% Other -
$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Ability to deliver
24.7/40.016.4/20 Reviews4.3/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
$100,000+< $25 / hr10 - 49Kingston, Jamaica
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing60% Phone Support Services50% Other -
$5,000+< $25 / hr250 - 999Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing33% Phone Support Services75% Other -
$1,000+< $25 / hr10 - 49Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
$1,000+Undisclosed50 - 249Kingston, Jamaica
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr250 - 999Montego Bay, St James, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing64% Phone Support Services85% Other -
$25,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
45% Customer Service Outsourcing45% Phone Support Services55% Other -
UndisclosedUndisclosed2 - 9Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
UndisclosedUndisclosed2 - 9Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
Undisclosed< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
4.2/40.00/20 Reviews0.2/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing40% Phone Support Services90% Other -
$1,000+< $25 / hr10,000+Kingston, Jamaica
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Montego Bay, Jamaica
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
40% Customer Service Outsourcing19% Phone Support Services60% Other