- 7 of 11 IT Managed Services reviews are 5 stars
- 2 new reviews for IT Managed Services in past 6 months
- $10,000 – $49,000 avg. project cost
IT Managed Services PROJECT HIGHLIGHT
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IT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
IT Managed Services PROJECT HIGHLIGHT
5.0 — IT GOAT provides IT and cybersecurity services for a healthcare company. They handle asset management, hardware storage and shipping, help desk assistance, antivirus and malware protection, and Read more
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In recent reviews, clients praised IT GOAT for their responsiveness and effective IT management. The CEO of Daring Foods highlighted their timely task execution and excellent communication, while the Operations Manager of Bike Mart commended their ability to manage IT infrastructure efficiently. Both clients noted a strong cultural fit and willingness to address specific needs. However, there were minor suggestions for improvement regarding billing simplicity. Overall, sentiment remains highly positive, reflecting satisfaction with IT GOAT's services.
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TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Clients consistently highlight TPx Communications' knowledgeable technical support as a key strength. For instance, one client noted their 'very knowledgeable technical support' and another emphasized the unparalleled knowledge of a specific team member, which fostered trust in their networking and troubleshooting capabilities. Overall, the sentiment surrounding TPx's expertise is highly positive, with clients expressing confidence in their ability to address technical challenges effectively.
They have very knowledgeable technical support.
There is one particular person, Tyler, for whom we have a lot of respect, and we trust his knowledge. I think that’s what sets them apart. His experience and knowledge, especially in a school setting, has made it a lot easier for me to trust the company.
I also have had conversations with one of their vice presidents, Tyler [Dunphy], who has previously been in my position for one of the local cities. He knows the infrastructure that I'm dealing with, and he's able to offer some really solid advice on directions to go in. In general, DSCI's ability to help you strategize and come up with a workable plan is a great characteristic.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TPx Communications provided IT services to a utility district. The team has purchased multiple firewall units and set up protocols and whitelisting accounts for the client to prevent cyberattacks. Read more
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Recent client reviews of TPx Communications highlight a strong sentiment of satisfaction, particularly regarding their cybersecurity and IT support services. Clients noted significant improvements in network security and operational efficiency, with one client praising the team's responsiveness and expertise. Specific feedback includes a measurable reduction in security threats and enhanced vendor management. Overall, TPx is recognized for its comprehensive service offerings and dedicated support, making them a valuable partner for businesses seeking reliable IT solutions.
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ZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
Clients consistently praise ZAG Technical Services for their extensive knowledge and expertise in IT solutions. One client highlighted their ability to explain complex IT issues in simple terms, while another emphasized their technical proficiency and organized approach. Feedback indicates that ZAG's team is not only knowledgeable but also responsive and supportive, effectively addressing issues and facilitating smooth project execution. Overall, the sentiment reflects a strong confidence in ZAG's technical capabilities and client-oriented service.
I was impressed with their teamwork and technical knowledge. Appreciated that the team took time to understand our company culture and systems.
They were very knowledgeable and able to explain complicated IT issues in terms a non-IT person could understand.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — A manufacturing company hired ZAG Technical Services to work on a network segmentation project. The team came on-site for preliminary work and completed the project remotely using Cisco networking Read more
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ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.
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BetterWorld Technology is a distinguished provider of Managed IT Services, specializing in IT Management and Support Services. Reviews reveal a consistent theme of exceptional communication, responsiveness, and successful project delivery, with 100% of reviewers highlighting their professionalism and efficiency. Their ability to seamlessly manage IT transitions and maintain robust cybersecurity measures is frequently lauded, reinforcing their status as a reliable Managed IT partner.
Clients consistently highlight BetterWorld Technology's extensive knowledge and expertise. One client praised their CEO as 'very knowledgeable and attentive,' which fosters a strong relationship and effective communication. Another review emphasized the team's ability to provide sound advice on cost-effective solutions, demonstrating their deep understanding of client needs. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients appreciating their professionalism and responsiveness throughout various projects.
They let me know about any problems to anticipate ahead of time and have exceptional responsiveness when issues arise. Knowledgeable, responsive, professionals.
We do not spend our time managing them as we had to with prior MSP, we spend our time explaining our needs and letting them fulfill them. Their CEO is very knowledgeable and attentive, which is not always the case. He does make time for his customers, which helps me make time for mine.
Use their resources because there’s a lot of knowledge there. The team really knows what they’re doing and seem willing to do anything to deliver. You should rely on them for support.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Taurus Computer Group, an IT managed services company, was established in 1992. They focuses on IT managed services.
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Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Andromeda Technology Solutions is a provider of Managed IT Services, specializing in IT Support Services and IT Management. They are praised for their strong project management and responsiveness, with 90% of reviews highlighting successful outcomes and efficient communication. However, some reviews suggest improvements in customer support wait times. Overall, clients commend their technical expertise and alignment with client needs.
IT Managed Services PROJECT HIGHLIGHT
5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read more
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Recent reviews of Andromeda Technology Solutions reflect a positive overall sentiment, highlighting their effective IT management and strategic execution. Clients appreciate their alignment with company values, budget-friendly pricing, and custom billing options. One client noted their ability to resolve issues efficiently, with most service desk calls addressed within 24 hours. However, a suggestion for improvement was made regarding their triage system for high-priority issues, indicating room for enhancement in emergency response.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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EMPIST is a Managed IT Services provider offering comprehensive IT support and management solutions. Across reviews, clients consistently commend EMPIST for their responsiveness, proactive problem-solving, and expertise in IT management, with around 90% providing positive feedback. They are recognized for their exceptional customer service and ability to maintain seamless IT environments, making them a reliable partner for outsourced IT services.
The overall sentiment regarding EMPIST's efficiency is highly positive. Clients have highlighted the effective workflow facilitated by project management tools, ensuring timely communication. One notable instance is the significant growth in social media following and email revenue, with results showing an increase of over 6X in email revenue. Clients appreciate EMPIST's adaptability and communication processes, noting their ability to seamlessly integrate with existing teams while suggesting minor improvements in aligning with e-commerce analytics.
Workflow is very effective. A project management tool is used to manage tasks and communication is always timely and efficient.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — EMPIST is a contracted IT solutions provider, supporting 15–20 different systems. Among other responsibilities, they maintain the network, manage the helpdesk, and update the security systems. Read more
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ITGix is a Managed IT Services provider specializing in IT Support Services, DevOps, and cloud operations management. Across reviews, clients commend ITGix for their technical expertise, responsiveness, and value, with 100% positive feedback noting their adaptability and effective collaboration. Approximately 75% of reviewers specifically highlight their excellence in infrastructure automation and CI/CD pipeline implementation.
IT Managed Services PROJECT HIGHLIGHT
5.0 — ITGix provides DevOps consulting for a jewelry retailer. The team provides expert guidance on building a robust and efficient DevOps architecture, managing testing, migration, and Read more
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In the past six months, ITGix has received positive feedback for their technical expertise, responsiveness, and adaptability. Clients praised their effective project management, timely deliveries, and transparent communication. Notable achievements included the successful implementation of AWS infrastructure, CI/CD automation, and stable Kubernetes clusters. One client highlighted ITGix's flexibility and understanding of business needs, while another noted their commitment to reducing operational efforts. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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NGEN is a cloud consulting & SI company. They provide cloud consulting & SI and IT managed services and are headquartered in Syracuse, New York.
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Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Launched in 1999, ALT IT Consulting is a small Syracuse, New York-based custom software development firm. Their team provides Custom Software Development and cloud consulting & SI.
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Small web design agency InterSense, is in Syracuse, New York. Their services include Web Design and Web Development.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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