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Top Help Desk Services in San Jose

Ratings Updated: April 30, 2025

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Parachute Technology

4.9 11 reviews

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Premier Verified

Undisclosed

Undisclosed

50 - 249

San Ramon, CA

Services provided

60% IT Managed Services

25% Cybersecurity

15% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Disaster Recovery +2

20% Other IT managed services

20% Website Maintenance

Parachute Technology is an MSP providing Managed IT Services, cybersecurity support, and outsourced IT management. Across multiple industries, clients commend their adeptness in IT support services, highlighting their responsive service, proactive management, and seamless communication. Approximately 90% of reviewers express satisfaction with their services, often noting Parachute Technology's ability to integrate smoothly as an outsourced IT partner and their exceptional support in both remote and on-site deployments.

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Reviews mention Proactive

Parachute Technology has garnered positive feedback for their proactive approach in managing IT services. Clients appreciate how they have effectively integrated into their teams, ensuring seamless operations and addressing issues promptly. One client highlighted their proactive nature, stating, 'They've done it on a contract basis, so I don't have to worry about it. They're proactive and ensure everything keeps running.' Overall, the sentiment reflects satisfaction with their proactive support and management.

Managed IT & Cybersecurity Services for Pharmaceutical Co

4.5 Aug 22, 2024

It has been impressive that Parachute Technology has taken over and essentially become our internal IT team. On top of that, they've done it on a contract basis, so I don't have to worry about it. They're proactive and ensure everything keeps running.

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9 of 11 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity for Grant-Making Foundation

5.0 — Parachute Technology provides managed IT services for a grant-making foundation. The team procures and sets up hardware and software, provides ticketing support, and manages various platforms. Read more

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More responsive than most other service providers

Parachute Technology is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Australia (1)

United States (10)

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TruAdvantage

5.0 25 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

San Jose, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1

10% IT Strategy Consulting

Focus Areas

30% Help desk

20% Disaster Recovery

20% Managed Hosting Services +2

20% Security

10% Telecom

TruAdvantage is a Managed IT Services provider specializing in IT management, IT support services, and cybersecurity solutions. Clients consistently commend TruAdvantage for their exceptional project management and proactive approach, with approximately 90% of reviews highlighting their responsiveness and technical expertise. Notably, 85% of reviewers appreciate their personalized support and seamless integration into client operations, positioning them as a preferred choice for outsourced IT management.

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Reviews mention Accommodating

Clients consistently express high satisfaction with TruAdvantage's accommodating nature. One client highlighted their responsiveness to both email and phone calls, emphasizing their willingness to adapt to communication preferences. Another noted the professionalism and courtesy of the team, stating they never felt condescended to and appreciated the service-oriented approach. Overall, the sentiment reflects a strong confidence in TruAdvantage's commitment to meeting client needs and ensuring seamless project management.

Managed IT Services for Senior Living Community

4.5 Apr 23, 2021

They’ve done amazing work in managing the project. They laid down the groundwork for a smooth engagement from the beginning of our time working together. Because of this, I don’t really see them as actively managing our project. They’re very responsive via email but are happy to accommodate my phone calls as well.

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Managed IT Services for Senior Living Community

4.5 Apr 23, 2021

Initially, you should designate one person to be their main point of contact. Once they grow to understand your needs, though, it doesn’t matter who reaches out to them. Our main point of contact with them left the company and we never experienced a drop-off in service. They’re there for their clients.

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IT Services & Strategy & Cybersecurity for Nonprofit Org

5.0 Mar 18, 2025

Initially, during the onboarding process, as our team got used to theirs, there were some slight inefficiencies specific to communication, where we would answer questions in one meeting that we would then get asked again in another. After the first few weeks, they onboarded a project manager that supported the onboarding process and eliminated this inefficiency. Since then, the project management has been well-structured and efficient, ensuring that all deliverables are met on time. They maintain clear communication about any projects or open-ticket requests, proactively addressing any issues and adapting to our needs as they arise. Their responsiveness and ability to adjust to our priorities have made the engagement smooth and effective. And the cherry on top, is that their staff members are great, kind, and patient people that happily answer any and all questions we may have about IT.

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10 of 11 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Strategy & Cybersecurity for Nonprofit Org

5.0 — TruAdvantage provides managed IT services for a nonprofit organization. The team handles technical support, manages the client's IT infrastructure, and offers cybersecurity services and strategic Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (11)

$200,000 to $999,999 (5)

$10,000 to $49,000 (4)

$1,000,000 to $9,999,999 (1)

Less than $10,000 (0)

$10,000,000 + (0)

What Clients Have Said

TruAdvantage receives consistent praise for their cost-effectiveness and overall value from clients across various sectors. Many reviews highlight the company's reasonable pricing, particularly for nonprofits, and their commitment to delivering quality services. For instance, one client noted they chose TruAdvantage for their 'good value for cost,' while another emphasized the 'peace of mind' provided by their IT solutions, which justified the investment. Overall, the sentiment is that TruAdvantage offers competitive pricing relative to the quality and breadth of services provided.

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Washington, District of Columbia (1)

Bakersfield, California (2)

Campbell, California (2)

Cupertino, California (1)

Fremont, California (1)

Los Angeles, California (2)

Oakland, California (1)

Palo Alto, California (1)

San Francisco, California (3)

San Jose, California (4)

Santa Clara, California (1)

Boston, Massachusetts (1)

Newark, California (1)

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ZAG Technical Services

4.9 9 reviews
Premier Verified

$5,000+

$200 - $300 / hr

50 - 249

San Jose, CA

Services provided

25% IT Managed Services

15% Other IT Consulting and SI

10% BI & Big Data Consulting & SI +6

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

10% Robotics Process Automation

5% Custom Software Development

5% Enterprise App Modernization

Focus Areas

20% Help desk

30% Security

10% Cloud Server Migration +4

10% Disaster Recovery

10% Governance & Compliance Assessments

10% Managed Software Application & Solutions

10% Network

ZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.

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5 of 5 IT Managed Services reviews are 5 stars

5 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Manufacturing Company

5.0 — A manufacturing company hired ZAG Technical Services to work on a network segmentation project. The team came on-site for preliminary work and completed the project remotely using Cisco networking Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

$10,000 to $49,000 (1)

What Clients Have Said

ZAG Technical Services is consistently praised for providing excellent value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that ZAG's pricing fit their budget while offering great value, while another emphasized staying under budget and completing projects on time. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the personalized support they deliver, reinforcing their reputation as a reliable IT partner.

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Fremont, California (1)

Marina, California (1)

Rancho Cordova, California (1)

Lansdale, Pennsylvania (1)

Yerington, Nevada (1)

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small $5,000 RMM Security+ medium $10,000 Managed User Support large $15,000 All Managed

Complete Managed IT Services

ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.

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ALLSTARSIT

4.9 42 reviews
Premier Verified

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

10% IT Managed Services

45% IT Staff Augmentation

15% Staffing +4

10% Employer of Record (EOR) Services

10% Recruiting

5% Customer Service Outsourcing

5% PEO/Employee Leasing

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Software Application & Solutions +2

20% Network

20% Security

ALLSTARSIT is an IT Managed Services provider specializing in staff augmentation and outsourced IT support. Reviews indicate a 100% positive experience, highlighting their commitment, responsiveness, and professionalism. Their ability to deliver work on time and facilitate resource hiring is particularly impressive, though remote work management remains a minor concern.

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Reviews mention Hard working

Clients frequently commend ALLSTARSIT for their hard work and dedication throughout the recruitment process. One client highlighted the consistent support from Alex, who ensured timely communication and addressed concerns, fostering a sense of partnership. Despite initial delays in meeting recruitment targets, clients appreciated the quality of candidates sourced, acknowledging that thorough processes yield better results. Overall, the sentiment reflects a strong appreciation for the team's commitment and effort in achieving project goals.

IT Recruiting for AI Software Dev Co

4.0 Feb 8, 2024

She has been handling our project from Israel and has worked with me hand-in-hand from the beginning of the project. She constantly makes sure everything is good and assesses if we're satisfied with the recruitment pace. She also steps in whenever we have issues. Although she's not physically in Georgia, it feels like she is because everything is handled in time.

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Average Project Cost Breakdown

$200,000 to $999,999 (10)

$10,000 to $49,000 (5)

$1,000,000 to $9,999,999 (5)

Less than $10,000 (4)

$50,000 to $199,999 (4)

$10,000,000 + (1)

What Clients Have Said

Overall, clients consistently highlight ALLSTARSIT's excellent value for money, noting their competitive pricing and quality of service. One client emphasized that they achieved significant cost savings of up to 60% compared to local hiring. Another remarked on the impressive speed and efficiency of ALLSTARSIT's recruitment process, which met their needs without compromising quality. The sentiment across reviews indicates strong satisfaction with the return on investment, as many clients felt that ALLSTARSIT's services significantly enhanced their operational capacity.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months

Recent reviews for ALLSTARSIT highlight their effective end-to-end support in recruitment and team management. Clients commend their clear communication and timely delivery, with one client noting successful hiring within four weeks, which exceeded expectations. The ability to connect businesses with skilled professionals tailored to both technical and cultural needs was particularly praised. Overall, feedback reflects a high level of satisfaction, with no significant areas for improvement identified.

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Canada (1)

Estonia (4)

Germany (2)

Israel (8)

Netherlands (1)

Ukraine (9)

United States (10)

England (1)

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CyberDuo

5.0 36 reviews
Premier Verified

$5,000+

$200 - $300 / hr

250 - 999

San Francisco, CA

Services provided

50% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

10% Help desk

10% Disaster Recovery

10% Hardware +7

10% IT Budgeting

10% Managed Hosting Services

10% Network

10% Other IT managed services

10% Security

10% Software Expert Witness

10% Telecom

CyberDuo is a Managed IT Services company specializing in IT Support Services, IT Management, and cybersecurity solutions. Their reviews reveal a consistent theme of reliability and excellent customer service, with 100% positive feedback highlighting their responsiveness and problem-solving abilities. Clients frequently commend their effective communication and tailored solutions, making them a trusted partner in outsourced IT support and management.

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Average Project Cost Breakdown

$10,000 to $49,000 (14)

$200,000 to $999,999 (8)

$50,000 to $199,999 (5)

Less than $10,000 (4)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

CyberDuo is frequently noted for providing exceptional value for money, with clients highlighting their competitive pricing and cost-effective solutions. For instance, a VP from All Valley Dealers mentioned that CyberDuo consistently offers the best quotes while maintaining high service quality. Clients appreciate the transparency in pricing, with several stating that costs remain consistent without unexpected increases. Overall, the sentiment is overwhelmingly positive, indicating that clients feel they receive high-quality service relative to their investment.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months

Recent client feedback on CyberDuo highlights their exceptional expertise in IT security management and a commitment to client satisfaction. A Technicolor IT Manager noted the company's proactive approach, effective communication, and timely project execution, resulting in significant security improvements. Clients appreciated CyberDuo's ability to tailor solutions to specific needs and their responsiveness to changing requirements. Overall, sentiment is highly positive, with no major areas for improvement identified.

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Canada (2)

United States (32)

England (1)

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small $120 Help Desk services with core security medium $150 Everything in Small Tier plus Cloud Security large $200 Everything is Medium Tier plus Full Security

Managed IT Services Package

Based on the company's requirement we offer different tiers for Managed Services. The prices may change after initial assessment.

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Xterra Solutions, Inc.

5.0 18 reviews
Premier Verified

$10,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

65% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Network

20% Security +5

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

5% IT Budgeting

5% Telecom

Xterra Solutions, Inc. is a distinguished provider of Managed IT Services, offering comprehensive IT management, support, and proactive solutions for diverse sectors. Reviews reflect a 100% satisfaction rate, highlighting their exceptional project management, proactive problem-solving, and customized IT strategies. Clients particularly appreciate their seamless communication, technical expertise, and alignment with company values.

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Reviews mention Experienced

Clients have consistently praised Xterra Solutions, Inc. for their experienced team and effective project management. Notably, a law firm highlighted the absence of unplanned downtime during critical upgrades, while a venture capital firm commended their ability to resolve longstanding IT issues swiftly. Feedback reflects a high level of satisfaction with Xterra's skilled engineers and proactive communication, indicating that the company delivers on its commitments and maintains a strong partnership with clients.

Cybersecurity, IT Strategy & Cloud Consulting for Law Firm

5.0 Aug 7, 2024

Xterra Solutions, Inc. impressed us with their skilled engineers, excellent advice, and great partnership. For any critical issues Xterra delivered on time and budget.

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Managed IT Services for Venture Capital Firm

5.0 Jan 23, 2024

Responsive and thoughtful service. They have highly skilled and very personable technicians. None - They just get it, every single team member (there is consistency and they communicate so well).

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IT Infrastructure Deployment for Data Solutions Provider

5.0 Dec 17, 2024

The experience and knowledge of the team were impressive.

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IT Managed Services for Education Company

5.0 Dec 18, 2024

Xterra is extremely thorough during the project discovery and requirements gathering process. With their extensive experience and hands-on knowledge of industry best practices, they have always been able to provide us with appropriate solutions that meet our needs. They are also very responsive to changing requirements.

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Computer Engineering for Telecommunications Contractor

5.0 Jan 9, 2025

Xterra has a unique way of navigating high pressure situations with class, integrity and experience. Their ability to maintain their team members speaks to their culture and ability to curate quality and well-qualified personnel that support their clients to the highest standard.

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11 of 12 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Venture Capital Firm

5.0 — Xterra Solutions, Inc. provides managed IT services for a venture capital firm. The tasks include 24/7 end user support, IT strategy, asset management, and procurement. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (8)

$200,000 to $999,999 (5)

$10,000 to $49,000 (1)

$1,000,000 to $9,999,999 (1)

Less than $10,000 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently commend Xterra Solutions, Inc. for its competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support and management. One client noted, 'Pricing fit our budget' and another emphasized, 'Good value for cost.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the quality of service received relative to the costs incurred.

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6 of 7 reviews are 5 stars

5 new reviews for IT Managed Services services

$200,000 – $999,999 avg. project cost

Reviewed 7 times in the past 6 months

Over the past six months, clients have praised Xterra Solutions, Inc. for their exceptional IT support, proactive project management, and tailored solutions. Notably, one client highlighted their seamless transition to a remote workplace, while another emphasized improved network performance and user satisfaction. Reviews consistently mentioned effective communication and timely project delivery, with no significant areas for improvement noted. Overall, feedback reflects a strong sentiment of satisfaction and trust in Xterra's capabilities.

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Bay Computing Group

5.0 3 reviews
Premier Verified

$1,000+

Undisclosed

10 - 49

San Francisco, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +7

10% Governance & Compliance Assessments

10% Hardware

10% IT Budgeting

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

Bay Computing Group is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They have received positive feedback from all clients, with 100% mentioning their prompt and efficient service. Clients appreciate Bay Computing Group's knowledgeable staff and their ability to streamline IT operations, improve communication, and deliver cost-effective solutions tailored to each business's needs.

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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Support for Educational Institution

5.0 — Bay Computing Group provided IT support for an educational institution. Read more

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Average Project Cost Breakdown

Less than $10,000 (2)

$200,000 to $999,999 (1)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Bay Computing Group is perceived as offering excellent value for money, with clients highlighting their pricing as fitting within budget constraints. One client noted significant cost savings through the consolidation of services, while another emphasized the company's ability to provide high-quality support without compromising costs. Overall sentiment reflects satisfaction with their prompt service and effective solutions, reinforcing the belief that their services provide a strong return on investment.

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Concord, California (1)

Napa, California (1)

Pleasant Hill, California (1)

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Insight Global

Not yet reviewed
Verified

$1,000+

Undisclosed

1,000 - 9,999

San Francisco, CA

Services provided

10% IT Managed Services

20% Staffing

10% AI Development +6

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Recruiting

10% Recruitment Process Outsourcing

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Hardware +2

20% Managed Software Application & Solutions

20% Network

Insight Global, a Staffing company, is headquartered in Atlanta, Georgia and Birmingham, Alabama. They specialize in Staffing and BI & big data consulting & SI.
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More responsive than most other service providers

Insight Global is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Net at Work LLC

5.0 2 reviews
Verified

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

45% IT Managed Services

25% Cybersecurity

5% Business Continuity Management +5

5% Cloud Consulting & SI

5% ERP Consulting and SI

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Focus Areas

10% Help desk

20% Managed Hosting Services

20% Network +5

10% Disaster Recovery

10% Hardware

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

Net at Work Inc. is a Managed IT Services provider specializing in IT management and support, including ERP system implementation and integration. With a history of long-term client relationships, 100% of reviewers commend their technical expertise, proactive project management, and responsive customer service. Clients value their comprehensive support and problem-solving capabilities, although some suggest improvements in billing transparency.

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Reviews mention Flexible

Clients have expressed that Net at Work Inc. is exceptionally flexible, particularly highlighting their responsiveness and willingness to accommodate specific business needs. One client noted, "Stuart always makes the time to help me out," emphasizing their accessibility and support. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the proactive communication and tailored solutions provided throughout their engagement.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

We mostly communicate via email. They’re very flexible, and Stuart always makes the time to help me out. We feel like we’re always being helped and taken care of.

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2 of 2 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Software Implementation & IT Services for Distribution Co

5.0 — A products distribution company engaged Net at Work Inc. to identify and integrate an enterprise resource planning system. After evaluating processes, they implemented Sage X3 and led team training Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

$200,000 to $999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally perceive Net at Work LLC as providing good value for money, with one client noting a long-term investment exceeding $500,000 due to their effective services. Another client highlighted the thoroughness and proactive communication of their team, despite initial concerns over billing practices. Overall, feedback indicates that while costs can be a consideration, the quality of service and expertise offered justifies the investment, making them a reliable partner for IT solutions.

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USWired Inc.

5.0 3 reviews

$10,000+

$100 - $149 / hr

50 - 249

Campbell, CA

Services provided

60% IT Managed Services

25% Cybersecurity

15% Cloud Consulting & SI

Focus Areas

30% Help desk

20% Managed Hosting Services

20% Security +3

10% Disaster Recovery

10% Hardware

10% Network

USWired Inc. is a Managed IT Services provider specializing in IT Support Services, offering solutions such as network setup and security management. Feedback highlights their effective communication and responsiveness, with 100% of reviewers expressing satisfaction, notably in their adaptability and the peace of mind they provide to clients.

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Reviews mention Open to feedback

Clients have expressed a positive sentiment regarding USWired Inc.'s openness to feedback, highlighting their willingness to adapt to specific needs. One client noted that after discussing their requirements, USWired promptly assigned a new engineer who has since been a valuable asset for a decade. The consistent communication and respect for each other's expertise further reinforce their commitment to meeting client expectations. Overall, clients feel satisfied and appreciated the collaborative approach.

IT Managed Service Partner for Trustee Office

5.0 Aug 7, 2018

They’re open to change anything that we want done differently. The original engineer they assigned left the company and the replacement engineer did not quite meet our needs. We talked with them for about 15 minutes and laid out what our needs are, and they assigned a new engineer who has been with us for the past ten years.

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1 of 1 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Service Partner for Trustee Office

5.0 — USWired Inc. consolidated eight physical servers into four units and a virtual, Cytrix system. They now provide managed IT service including security fixes, hardware licensing, and network set-up. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

$200,000 to $999,999 (1)

$1,000,000 to $9,999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$10,000,000 + (0)

What Clients Have Said

Clients commend USWired Inc. for delivering high value relative to their costs, with specific feedback highlighting their effective customer service and expertise. One client noted a monthly investment of $11,400, emphasizing the cost-effectiveness of their billing structure and the ability to roll over unused hours. Another mentioned an annual expenditure of around $700,000, appreciating the discounts on equipment purchases due to bulk volume. Overall sentiment is positive, with clients expressing satisfaction regarding the balance of cost and service quality.

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Alternis IT

5.0 2 reviews

$1,000+

$150 - $199 / hr

50 - 249

San Jose, CA

Services provided

40% IT Managed Services

40% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

25% Help desk

15% Security

15% Telecom +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

5% Disaster Recovery

5% Hardware

5% Other IT managed services

Alternis IT is a Managed IT Services provider specializing in creating reliable and secure network and storage solutions. Reviews highlight their effective project delivery and strong collaboration, with 100% positive feedback mentioning their punctuality and the quality of their work. Clients appreciate the partnership-like experience they bring to outsourced IT management projects.

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Reviews mention Exceeds expectations

Alternis IT consistently exceeds client expectations, as evidenced by the Co-Founder of RESTART CBD, who praised their proactive communication and tailored solutions for the cannabis industry. Clients reported significant improvements in email deliverability and inventory management, leading to enhanced customer experiences. The responsiveness and expertise of the Alternis IT team left a lasting positive impression, with clients expressing eagerness to engage them for future projects.

Internal Tech Setup for CBD Wellness Brand

5.0 Jan 8, 2020

They exceeded our teams expectations and we can't wait to send them more work to help us address. I was so blown away by this vendors knowledge of our issues. Not only did Alternis IT quickly familiarize themselves with our current system but they worked to understand our unique set up to provide a solution tailored to what will set our business up for continued success. We felt like given the scope, the work was done according to what our expectations were even exceeding them at some points. It's true you get what you pay for, and we'd rather pay for quality with this communication than a vendor who overpromises and under delivers.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Office Network Setup & Improvement for Marketing Agency

5.0 — Alternis IT created a secure office network and storage solution. They developed the strategy and secured the equipment needed. Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$10,000 to $49,000 (1)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have consistently praised Alternis IT for delivering high-quality services that provide significant value for money. One CEO highlighted that despite exceeding the initial budget, the investment was justified by the effective solutions provided, stating, "it's true you get what you pay for." Another client emphasized the impressive communication and timely delivery, noting that the project was completed as promised. Overall, the sentiment reflects a strong appreciation for the balance of cost and value in their offerings.

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Caspian IT Group

4.8 2 reviews

$10,000+

$150 - $199 / hr

10 - 49

San Jose, CA

Services provided

70% IT Managed Services

20% IT Strategy Consulting

10% Cybersecurity

Focus Areas

30% Help desk

15% Network

10% Disaster Recovery +5

10% Hardware

10% Managed Hosting Services

10% Security

10% Telecom

5% Managed Software Application & Solutions

Caspian IT Group is an IT Managed Services provider specializing in network maintenance, server management, and cybersecurity. They excel in project management and customer service, with 100% of reviewers highlighting their quick response and reliability. Clients appreciate their proactive approach and seamless IT support services, making them a highly recommended choice for outsourced IT management.

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Reviews mention Easy to reach

Clients consistently emphasize the accessibility of Caspian IT Group, noting their prompt communication and availability. One client highlighted the ease of reaching out via phone and their effective call logging portal, indicating a seamless support experience. Another remarked on their willingness to assist, even during late hours, ensuring system readiness. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client service.

Cybersecurity & Managed IT Services for Manufacturing Company

4.5 Mar 26, 2019

The team uses a portal that allows us to log calls, and they’re immediately accessible by phone. I’ve never had a problem getting ahold of someone from their team, even regarding small, daily issues like workstation glitches.

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0 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Manufacturing Company

4.5 — Caspian IT Group offers a full range of technology management services. Their team provides server maintenance and visualization, workspace administration, and network protection. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Caspian IT Group is praised for their reasonable pricing and exceptional value for money. Clients note that their costs are competitive, often providing better deals compared to previous providers. One client highlighted the transparency in pricing and the quality of service received, emphasizing that they felt they were getting a superior deal. Overall, the sentiment reflects high satisfaction with the cost-effectiveness of their services, contributing to a positive client experience.

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GS Lab | GAVS

4.0 1 review

$10,000+

Undisclosed

1,000 - 9,999

San Ramon, CA

Services provided

10% IT Managed Services

20% AI Development

20% Custom Software Development +3

20% Cybersecurity

20% Generative AI

10% Enterprise App Modernization

Focus Areas

10% Help desk

30% Security

10% Cloud Server Migration +5

10% Disaster Recovery

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Telecom

GS Lab | GAVS is a technology services company specializing in IT solutions such as SFDC Lightning upgrades. Reviews highlight their technical expertise, professionalism, and ability to deliver projects on time and within budget. Feedback is overwhelmingly positive, with 100% of reviewers praising their effectiveness and seamless integration as an extended team.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have praised GS Lab | GAVS for their cost-effectiveness and value for money, noting successful project execution within budget constraints. One client highlighted their ability to deliver high-quality outcomes on time, while another emphasized the professionalism and technical skills of their team. Overall, feedback reflects a strong sentiment regarding the company’s competitive pricing and the quality of service provided.

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SRS Networks

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Salinas, CA

Services provided

45% IT Managed Services

30% IT Strategy Consulting

20% Cybersecurity +1

5% IT Staff Augmentation

Focus Areas

10% Help desk

25% Disaster Recovery

15% Network +5

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Security

10% Telecom

SRS Networks specializes in Managed IT Services, offering comprehensive IT support and outsourced IT management tailored to complex client needs. Praised for their commitment to meeting strict deadlines and high-quality standards, 100% of reviewers emphasize their reliability and problem-solving capabilities. Their project management is lauded for its flexibility, with no reported areas needing improvement.

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1 of 1 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Heavy Truck Dealership

5.0 — SRS Networks provides ongoing IT support for a growing automotive business. They plan and manage projects, setting up network capabilities and solutions on tight deadlines. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have praised SRS Networks for delivering high-quality IT services and meeting strict deadlines, indicating strong value for the investment of $25,000–$50,000. One client highlighted how their support has been crucial for business growth, emphasizing the company's commitment to project management and availability. Overall sentiment suggests that the company provides excellent value for money, as they consistently meet high standards without any noted areas for improvement.

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Network Remedy

4.5 4 reviews

$10,000+

$150 - $199 / hr

50 - 249

Santa Clara, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

40% Help desk

20% Disaster Recovery

20% Managed Hosting Services +1

20% Network

Network Remedy is a Managed IT Services provider specializing in IT management, IT support services, and outsourced IT management. With a focus on responsiveness and flexible solutions, they have garnered positive feedback for improving communication and IT infrastructure across different sectors. Approximately 90% of reviewers highlighted their strong communication and adaptability, while suggestions for improvement centered on enhancing staff familiarity with client-specific needs.

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Reviews mention Establish clear expectations

The reviews indicate a generally positive sentiment regarding Network Remedy's ability to establish clear expectations. Clients appreciate the improved ticketing system and follow-up processes, which enhance communication and awareness of ongoing support requests. However, there are concerns about new staff being unfamiliar with specific client needs and systems, suggesting a need for better onboarding and knowledge transfer to avoid potential service delays.

Remote & On-site Help Desk and Hardware Assistance

4.0 Sep 22, 2016

They have a system we use when you need on-site assistance, you send that request, and it takes two to five days to send one of their IT guys to one of our locations. Even though they still have that window from 2 to 5 days to get someone in our location to take care of the new setup, they were able to help me for a couple of situations within 24 hours. I sent a request to the coordinator, and she was able to send one of the guys to my office the same day, and the laptop was up and running the next day for the new user.

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Remote & On-site Help Desk and Hardware Assistance

4.0 Sep 22, 2016

We have a couple of different options. If we need assistance with something that is not urgent, we either issue the ticket through email or we just call in. If we have something that is urgent like a request for a new user who needs a laptop and we need to set up everything, then we contact our representative, and she schedules the on-site service. I send her an email, she asks me for the details and what’s the service that we need. Then she contacts her team, and they send one of their IT guys to our office.

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Remote & On-site Help Desk and Hardware Assistance

4.0 Sep 22, 2016

They follow-up. We issue the ticket for remote support; if they cannot get a hold of our employees, whoever requested the ticket, then they will follow up. They follow up 3 times until the ticket is resolved. If for any reason they cannot contact a user to give them remote access, they will send me an email saying all the details: “We contacted the user on this date. We were not able to get a hold of the user, but we will call tomorrow.”

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0 of 3 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Remote & On-site Help Desk and Hardware Assistance

4.0 — Network Remedy's client's core user base has grown from a few users to 20+ and their needs have multiplied in that time, requiring Network Remedy to provide more routinized, sophisticated support. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

$50,000 to $199,999 (1)

$200,000 to $999,999 (1)

Less than $10,000 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally express satisfaction with Network Remedy's pricing relative to the value provided. One client noted a monthly investment of approximately $1,100 for comprehensive IT support, deeming it reasonable given the responsive service and effective problem resolution. Another client mentioned spending $25,000 to $30,000 monthly for extensive IT infrastructure support, highlighting the adequacy of resources and personnel provided. Overall, feedback reflects a positive sentiment regarding the company's cost-effectiveness and the quality of services rendered.

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Woo Help Desk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Jose, CA

Services provided

100% IT Managed Services

Focus Areas

100% Help desk

Woo Help Desk is an IT managed services company. The agency is headquartered in San Jose, California. Their team specializes in IT managed services.
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Jade Global

Not yet reviewed

$50,000+

$100 - $149 / hr

1,000 - 9,999

San Jose, CA

Services provided

10% IT Managed Services

20% Cloud Consulting & SI

15% ERP Consulting and SI +11

5% AI Consulting

5% Application Management & Support

5% Application Testing

5% Business Consulting

5% Custom Software Development

5% DevOps Managed Services

5% Digital Engineering

5% Document Digitization & Management

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Robotics Process Automation

Focus Areas

10% Help desk

50% Managed Software Application & Solutions

10% Disaster Recovery +3

10% Managed Hosting Services

10% Network

10% Security

Jade Global is a cloud consulting & SI company. They are located in San Jose, California and North Wales, Pennsylvania, and their services include cloud consulting & SI and ERP consulting and SI.
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Technology Mindz

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Cupertino, CA

Services provided

30% IT Managed Services

20% CRM Consulting and SI

20% IT Staff Augmentation +3

15% Cybersecurity

14% Low/No Code Development

1% Web Development

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +4

20% Other IT managed services

10% IT Budgeting

5% Network

5% Security

Technology Mindz, a midsize CRM consulting and SI company, is in Cupertino, California and Jaipur, India. Their services include CRM consulting and SI and IT managed services.
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CyberHAWKS

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Santa Clara, CA

Services provided

50% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity

Focus Areas

100% Help desk

CyberHAWKS is an IT managed services company. Their small team is in Santa Clara, California. Their services include IT managed services and cloud consulting & SI.
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MotivIT, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Jose, CA

Services provided

50% IT Managed Services

30% Web Development

20% IT Staff Augmentation

Focus Areas

20% Help desk

10% Disaster Recovery

10% Hardware +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Telecom

MotivIT, LLC is an IT managed services company. They were established in 2002, and their services include IT managed services and Web Development.
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Out Task Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

25% Cybersecurity

5% Back Office Outsourcing +4

5% Cloud Consulting & SI

5% ERP Consulting and SI

5% IT Staff Augmentation

5% IT Strategy Consulting

Focus Areas

30% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +4

10% Disaster Recovery

10% Security

5% Hardware

5% Network

Out Task Inc is an IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2021. The firm is based in San Francisco, California and Santa Clara, California.
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Bay Area Technologies, LLC

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

San Jose, CA

Services provided

50% IT Managed Services

30% Other IT Consulting and SI

20% Custom Software Development

Focus Areas

100% Help desk

Bay Area Technologies, LLC is an IT managed services company established in 2017. Their team offers IT managed services and other IT consulting and SI.
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Converter Tools

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

San Jose, CA

Services provided

20% IT Managed Services

20% Application Testing

20% Direct Marketing +2

20% Market Research

20% Product Design

Focus Areas

50% Help desk

50% Cloud Server Migration

Converter Tools is a Direct Marketing company. Their small team of employees is headquartered in San Jose, California and Noida, India. Their team specializes in Direct Marketing and Market
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ServiceRocket

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palo Alto, CA

Services provided

20% IT Managed Services

10% Application Management & Support

10% Cloud Consulting & SI +6

10% Custom Software Development

10% ERP Consulting and SI

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Focus Areas

10% Help desk

10% Governance & Compliance Assessments

10% IT Budgeting +7

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

10% Software Evaluation

10% Software Expert Witness

10% Vendor Procurement & Selection

ServiceRocket is an IT managed services company founded in 2001. The midsize team provides IT managed services and IT strategy consulting.
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Anjuna Security, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palo Alto, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

35% Help desk

35% Disaster Recovery

30% Security

Anjuna Security, Inc. Is a Palo Alto, California-based IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI.
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single point of contact

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Palo Alto, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

15% BI & Big Data Consulting & SI +2

10% IT Strategy Consulting

5% Unified Communications Consulting & SI

Focus Areas

10% Help desk

25% Managed Hosting Services

25% Network +3

20% Managed Software Application & Solutions

10% Security

10% Telecom

Launched in 1999, single point of contact is an IT managed services company. The team provides IT managed services and cloud consulting & SI and is located in Palo Alto, California.
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Netenrich, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

San Jose, CA

Services provided

20% IT Managed Services

60% Cybersecurity

20% Cloud Consulting & SI

Focus Areas

10% Help desk

20% Disaster Recovery

20% Managed Hosting Services +3

20% Network

20% Security

10% Other IT managed services

Founded in 2004, Netenrich, Inc. Is a Cybersecurity company. The team specializes in Cybersecurity and cloud consulting & SI.
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ACL Digital

4.0 1 review

$5,000+

$50 - $99 / hr

1,000 - 9,999

San Jose, CA

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7

10% Business Consulting

10% Cloud Consulting & SI

10% Custom Software Development

10% Cybersecurity

10% IT Strategy Consulting

10% IoT Development

10% UX/UI Design

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Hardware +13

10% Managed Software Application & Solutions

5% Disaster Recovery

5% Governance & Compliance Assessments

5% IT Budgeting

5% Managed Hosting Services

5% Network

5% Other IT managed services

5% Security

5% Software Evaluation

5% Software Expert Witness

5% Telecom

5% Vendor Procurement & Selection

5% Website Maintenance

ACL Digital provides consulting services for the implementation and management aspects of the Software Development Life Cycle. Reviews consistently highlight their positive impact on software quality and client satisfaction. Clients appreciate ACL Digital's effective project management and communication, noting their good value for cost and positive ratings.

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Luvina Software JSC

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

San Jose, CA

Services provided

10% IT Managed Services

10% Application Management & Support

10% CRM Consulting and SI +10

10% Cloud Consulting & SI

10% Custom Software Development

10% ERP Consulting and SI

10% IT Staff Augmentation

10% Other IT Consulting and SI

5% E-Commerce Development

5% IT Strategy Consulting

5% Low/No Code Development

3% Mobile App Development

2% Web Development

Focus Areas

20% Help desk

25% Website Maintenance

20% Managed Software Application & Solutions +5

10% Cloud Server Migration

10% Other IT managed services

5% Governance & Compliance Assessments

5% Security

5% Software Evaluation

Luvina Software JSC is a cloud consulting & SI company headquartered in Hanoi, Cau Giay, Vietnam and Danang, Vietnam. They focus on cloud consulting & SI and CRM consulting and SI.
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More responsive than most other service providers

Luvina Software JSC is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Tuple Tech

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Mountain View, CA

Services provided

30% IT Managed Services

10% AI Development

10% Application Management & Support +5

10% Cloud Consulting & SI

10% Custom Software Development

10% Cybersecurity

10% DevOps Managed Services

10% Web Development

Focus Areas

10% Help desk

20% Managed Hosting Services

10% Cloud Server Migration +6

10% Disaster Recovery

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Website Maintenance

Tuple Tech is a Demarest, New Jersey-based IT managed services company. They specialize in IT managed services and cloud consulting & SI and were launched in 2017.
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Reblaze

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Jose, CA

Services provided

33% IT Managed Services

34% Cybersecurity

33% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +2

20% Network

20% Security

Founded in 2011, Reblaze is a Cybersecurity company. The small team specializes in Cybersecurity and cloud consulting & SI.
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nDataStor Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Fairfield, CA

Services provided

40% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting +2

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +8

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

5% Governance & Compliance Assessments

5% IT Budgeting

Established in 2008, nDataStor Inc, a small Cybersecurity company, is headquartered in Fairfield, California and Sacramento, California. Their team offers Cybersecurity and IT managed services.
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PlanetMagpie IT Consulting

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Fremont, CA

Services provided

25% IT Managed Services

25% IT Staff Augmentation

15% Business Consulting +4

15% Web Design

10% Search Engine Optimization

5% Content Marketing

5% Other IT Consulting and SI

Focus Areas

20% Help desk

20% Network

15% Disaster Recovery +5

15% Hardware

15% Security

5% IT Budgeting

5% Other IT managed services

5% Telecom

IT managed services company PlanetMagpie IT Consulting was founded in 1998. The company offers IT managed services and IT staff augmentation, and is small.
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Egnyte

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mountain View, CA

Services provided

20% IT Managed Services

40% Cybersecurity

20% Compliance Consulting +1

20% IT Strategy Consulting

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Software Application & Solutions +2

20% Network

20% Security

Egnyte, a Cybersecurity company, provides Cybersecurity and IT strategy consulting. The firm is based in Mountain View, California and Poznań, Poland.
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itsoli

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sunnyvale, CA

Services provided

30% IT Managed Services

30% ERP Consulting and SI

30% IT Strategy Consulting +1

10% Cloud Consulting & SI

Focus Areas

100% Help desk

Launched in 2004, itsoli is an IT strategy consulting company. The team specializes in IT strategy consulting and ERP consulting and SI.
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Bay Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

San Jose, CA

Services provided

40% IT Managed Services

25% Cybersecurity

10% Cloud Consulting & SI +5

10% IT Strategy Consulting

5% IT Staff Augmentation

5% Other IT Consulting and SI

3% CRM Consulting and SI

2% ERP Consulting and SI

Focus Areas

10% Help desk

30% Security

25% Network +6

10% Managed Hosting Services

5% Disaster Recovery

5% Hardware

5% Managed Software Application & Solutions

5% Other IT managed services

5% Telecom

Headquartered in San Jose, California and Menlo Park, California, Bay Networks Inc. Is an IT managed services company. They offer IT managed services and Cybersecurity and were established in 2008.
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GSDSolutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountain View, CA

Services provided

50% IT Managed Services

20% IT Strategy Consulting

10% Cloud Consulting & SI +2

10% Cybersecurity

10% Other IT Consulting and SI

Focus Areas

10% Help desk

10% Disaster Recovery

10% Governance & Compliance Assessments +7

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Vendor Procurement & Selection

Launched in 2018, GSDSolutions LLC is an IT managed services company. The small team focuses on IT managed services and IT strategy consulting.
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Sonify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

25% IT Managed Services

25% Back Office Outsourcing

25% Call Center Services +1

25% Customer Service Outsourcing

Focus Areas

25% Help desk

25% Governance & Compliance Assessments

25% Security +1

25% Website Maintenance

Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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Totally Networked

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Jose, CA

Services provided

50% IT Managed Services

50% Cybersecurity

Focus Areas

50% Help desk

25% Network

25% Security

Totally Networked, a small Cybersecurity and IT managed services company, is in Kailua, Hawaii and San Jose, California. The team focuses on Cybersecurity and IT managed services.
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Kinetix Technology Services

4.6 4 reviews

$5,000+

$150 - $199 / hr

10 - 49

San Mateo, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +1

10% Cybersecurity

Focus Areas

20% Help desk

25% Managed Hosting Services

20% Network +2

20% Security

15% Managed Software Application & Solutions

Kinetix Technology Services is a Managed IT Services provider, excelling in IT Support and Outsourced IT Management. With over 90% positive reviews, clients commend their expertise, security focus, and effective communication. Their adaptability and proactive approach in managing IT infrastructure and projects highlight their dedication to client success, while consistently delivering reliable, high-quality Information Technology Services.

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Reviews mention Proactive

Clients consistently highlight Kinetix Technology Services' proactive approach, particularly in communication and project management. One client emphasized their account management team's clarity and proactive recommendations, which effectively address issues before they escalate. Additionally, Kinetix's ability to stay on top of deadlines and follow through has been praised, showcasing their commitment to anticipating client needs. Overall, the sentiment reflects a strong appreciation for Kinetix's proactive engagement and support.

Managed IT Services for Retail Data Solutions Company

4.5 Dec 17, 2020

Kinetix has strong project management skills. They are well-prepared and detail-oriented. They stay on top of deadlines and follow through effectively. Our account management team is very clear in their communication with us and is very proactive in making recommendations when they see issues or needs within our business.

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1 of 4 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Security Management for Nonprofit News Outlet

5.0 — Kinetix Technology Services is managing a nonprofit news outlet's server and helpdesk. They generate cybersecurity solutions and perform IT-related tasks to ensure the server's utmost safety and Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$50,000 to $199,999 (1)

$1,000,000 to $9,999,999 (1)

$10,000 to $49,000 (0)

$200,000 to $999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently express satisfaction with Kinetix Technology Services' cost-effectiveness and value for money. One client noted a long-term investment exceeding $1 million, emphasizing the high quality of service received over nine years. Another client appreciated their reasonable rates and comprehensive support capabilities. Overall, the sentiment is overwhelmingly positive, with clients highlighting the company's ability to deliver exceptional services while ensuring a strong return on investment.

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Palo Alto, California (1)

San Francisco, California (1)

San Mateo, California (1)

Stockton, Iowa (1)

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CloudDev

Not yet reviewed

Undisclosed

$50 - $99 / hr

250 - 999

Los Gatos, CA

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cloud Consulting & SI +5

15% Cybersecurity

15% IT Strategy Consulting

10% AI Consulting

5% BI & Big Data Consulting & SI

5% Computer Engineering

Focus Areas

10% Help desk

15% Disaster Recovery

10% Hardware +9

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Security

10% Telecom

5% Cloud Server Migration

5% Governance & Compliance Assessments

5% IT Budgeting

5% Other IT managed services

5% Website Maintenance

CloudDev is an IT strategy consulting company. The Los Gatos, California-based team specializes in IT strategy consulting and cloud consulting & SI.
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IT Management Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clara, CA

Services provided

20% IT Managed Services

30% IT Strategy Consulting

20% Digital Strategy +3

10% Business Consulting

10% Call Center Services

10% IT Staff Augmentation

Focus Areas

50% Help desk

50% Network

IT Management Corporation is a Santa Clara, California-based IT strategy consulting company. Their services include IT strategy consulting and Digital Strategy.
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Praesto Pro

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

San Jose, CA

Services provided

20% IT Managed Services

30% IT Strategy Consulting

20% Cybersecurity +3

10% Business Consulting

10% Cloud Consulting & SI

10% Unified Communications Consulting & SI

Focus Areas

15% Help desk

10% Disaster Recovery

10% Hardware +10

10% Managed Software Application & Solutions

10% Network

10% Security

5% Governance & Compliance Assessments

5% IT Budgeting

5% Managed Hosting Services

5% Other IT managed services

5% Software Evaluation

5% Telecom

5% Vendor Procurement & Selection

Foresight MSP is an IT strategy consulting company launched in 2000. The agency offers IT strategy consulting and Cybersecurity.
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Rootshell Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Santa Clara, CA

Services provided

20% IT Managed Services

20% ERP Consulting and SI

15% Cloud Consulting & SI +4

15% Low/No Code Development

10% BI & Big Data Consulting & SI

10% CRM Consulting and SI

10% UX/UI Design

Focus Areas

25% Help desk

25% Managed Hosting Services

25% Managed Software Application & Solutions +1

25% Other IT managed services

Launched in 2000, Rootshell Inc is a midsize Santa Clara, California-based CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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Xantrion

5.0 10 reviews

$5,000+

Undisclosed

50 - 249

Oakland, CA

Services provided

40% IT Managed Services

40% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

40% Help desk

20% Managed Hosting Services

20% Network +1

20% Security

Xantrion is a Managed IT Services provider specializing in Outsourced IT Support and IT Management. Across the reviews provided, Xantrion is praised for its proactive IT solutions, commitment to preventing issues before they occur, and effective project management. Approximately 100% of the reviews are positive, highlighting Xantrion's exceptional service delivery and customer satisfaction.

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Reviews mention Well-organized projects

Clients consistently highlight Xantrion's well-organized project management as a significant asset. For instance, one client praised their attention to detail and timely delivery, stating, 'They committed to due dates and followed through on them.' Another noted, 'Project timelines were met and on-budget, stakeholders were completely satisfied.' Overall, the sentiment reflects a strong appreciation for Xantrion's structured approach, responsiveness, and effective communication throughout project execution.

IT Managed Services for Fuel Distribution Company

5.0 Oct 1, 2024

Xantrion was professional, organized and thorough throughout the project. Defined tasks & goals with assigned timeline and budget. Weekly call to report progress, segment completion and outstanding issues, if any. Project timelines were met and on-budget, stakeholders were completely satisfied.

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IT Managed Services for Investment Advisory Firm

5.0 Jan 10, 2024

They are very organized. They delivered everything we expected on time. Their employees are very personable and qualified.

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Cybersecurity & Managed IT Services for Private Foundation

4.5 Feb 9, 2023

Xatrion’s project management has been great. For example, the phone system update project was very organized; Xatrion tried to think ahead for us and planned the whole project well. Additionally, they stuck to the budget, which we really appreciated.

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9 of 9 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Financial Services Institution

5.0 — A financial services institution hired Xantrion to migrate their legacy network shares to SharePoint. The goal was to enhance data accessibility, security, and compliance policies. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (5)

$50,000 to $199,999 (2)

Less than $10,000 (1)

$200,000 to $999,999 (1)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight Xantrion's competitive pricing and strong value for money, often noting that their pricing fits budgets while delivering quality service. One client mentioned, 'Good value for cost,' while another noted, 'Pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to a positive perception of Xantrion as a reliable IT partner.

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Palo Alto, California (1)

San Francisco, California (4)

Seal Beach, California (1)

Stockton, California (1)

Walnut Creek, California (1)

Mill Valley, California (1)

Sonoma, California (1)

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Wolken Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cupertino, CA

Services provided

20% IT Managed Services

60% IT Strategy Consulting

20% Business Consulting

Focus Areas

100% Help desk

Wolken Software is an IT strategy consulting company founded in 2011. Their services include IT strategy consulting and IT managed services.
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KOKONUT Group

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

San Ramon, CA

Services provided

15% IT Managed Services

60% Search Engine Optimization

15% Pay Per Click +1

10% Application Management & Support

Focus Areas

15% Help desk

15% Disaster Recovery

15% Hardware +4

15% Managed Hosting Services

15% Managed Software Application & Solutions

15% Network

10% Security

KOKONUT Group is an SEO agency offering services such as search engine optimization, content development, and Google account optimization. The reviews reveal a strong track record, with 100% positive feedback highlighting their exceptional project management, responsiveness, and ability to enhance search rankings and sales. Clients appreciate their comprehensive service delivery and ability to exceed expectations without additional charges.

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Reviews mention Exceptional results

Clients have expressed exceptional satisfaction with KOKONUT Group's SEO services, highlighting their remarkable ability to improve search rankings. One client noted, "We’re now ranking first on Google, and sales are going through the roof," while another praised their responsiveness, stating, "If I call them, they pick up right away." Overall, feedback emphasizes KOKONUT Group's commitment to delivering outstanding results and maintaining strong communication, with no areas for improvement identified.

SEO Services for Moving Company

5.0 Nov 16, 2021

We’re now ranking first on Google, and sales are going through the roof. I’m extremely satisfied with KOKONUT Group’s work. Thanks to KOKONUT Group, we’re always fully booked. They do phenomenal work.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

Less than $10,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients commend KOKONUT Group for providing excellent value for money, noting that their investments yield substantial returns. One client highlighted a significant increase in sales conversions and website traffic after spending approximately $17,000, while another reported achieving top Google rankings and substantial sales growth. The company is praised for going above and beyond, such as adding content without extra charges, which enhances the perceived value of their services.

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Canada (1)

United States (1)

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ICE Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milpitas, CA

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Compliance Consulting +3

20% Cybersecurity

10% Corporate Training & Coaching

10% IT Strategy Consulting

Focus Areas

30% Help desk

30% Network

30% Security +1

10% Governance & Compliance Assessments

Located in Milpitas, California, ICE Consulting is a cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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All Covered

Not yet reviewed

$10,000+

$150 - $199 / hr

1,000 - 9,999

Foster City, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +1

15% IT Strategy Consulting

Focus Areas

15% Help desk

40% Managed Hosting Services

15% Network +3

10% Managed Software Application & Solutions

10% Security

10% Telecom

Launched in 1997, All Covered is an IT managed services company. The team specializes in IT managed services and cloud consulting & SI.
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Cloud Brigade

5.0 2 reviews

$10,000+

$200 - $300 / hr

2 - 9

Santa Cruz, CA

Services provided

10% IT Managed Services

20% Custom Software Development

15% AI Development +14

10% Web Development

5% Application Management & Support

5% BI & Big Data Consulting & SI

5% Cloud Consulting & SI

5% E-Commerce Development

5% IT Staff Augmentation

5% IT Strategy Consulting

5% IoT Development

3% Enterprise App Modernization

2% Business Consulting

2% Cybersecurity

1% Marketing Strategy

1% Other Application Development

1% Other IT Consulting and SI

Focus Areas

10% Help desk

30% Managed Hosting Services

30% Managed Software Application & Solutions +3

10% Disaster Recovery

10% Security

10% Telecom

Cloud Brigade, formerly known as Launch Brigade, is a technology service provider offering website development, IT maintenance, and technical support. Their reviews highlight a 100% positive feedback rate, emphasizing their technical expertise, seamless project management, and ability to meet deadlines. Clients appreciate Cloud Brigade's comprehensive knowledge and reliability in resolving IT challenges and maintaining secure, efficient digital environments.

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Reviews mention Efficient

Clients have praised Cloud Brigade for their efficiency throughout the project lifecycle, particularly highlighting their ability to meet tight deadlines and minimize service disruptions during a complex CMS migration. One client noted their impressive expertise and determination to create an efficient website, while another acknowledged their successful launch in time for a critical campaign despite initial doubts. Overall, the sentiment reflects a strong appreciation for their effective project management and technical capabilities.

CMS Platform Migration for Nonprofit Tourism Agency

5.0 May 12, 2021

All projects are handled through Asana which is a seamless management system that allowed us to keep track of all related tasks while keeping transparency to VSCC. We value their expertise in building websites, keen knowledge, and determination to create an efficient website. Near the end of the website launch, there was some doubt that Launch Brigade could launch in time for our Spring Campaign however they managed to pull through together for us and make it happen.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

$50,000 to $199,999 (1)

Less than $10,000 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently commend Cloud Brigade for their cost-effectiveness and value for money. One client noted that they chose Cloud Brigade for their technical expertise and competitive pricing compared to other vendors. Another highlighted the company's ability to provide comprehensive IT and website support, making it easier and more economical for their organization. Overall, clients express satisfaction with the quality of service received in relation to the costs incurred.

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