# Top CRM Consultants in Pittsburgh Recommended CRM companies in Pittsburgh include Robots & Pencils, Merkle, WIN Digital Solutions, Uptima, Innovative Systems, Inc., CommerceConnect, RealogicWorks, TruSummit Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top CRM Consultants in Pittsburgh Ratings Updated: Jul 25, 2026 ### [Robots & Pencils](https://clutch.co/profile/robots-pencils) #### 5 out of 5 star rating (3 reviews) - $25,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 25% UX/UI Design - 25% Custom Software Development - 10% AI Development - 15% CRM Consulting and SI - 25% Mobile App Development #### Company description Robots & Pencils is a technology consulting firm specializing in Salesforce development and integration. The company is praised for its adaptability and comprehensive expertise in complex business systems, with positive feedback regarding their communication and project management skills. Approximately 80% of reviewers highlight their effective handling of evolving project requirements, though some note initial reliance on external contractors. [Visit Website](https://www.robotsandpencils.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have consistently praised Robots & Pencils for their accommodating nature, particularly their ability to adapt to changing circumstances. One client noted their impressive flexibility during personnel changes, allowing for quick adjustments without disrupting the project flow. Overall, feedback reflects a strong sentiment of appreciation for their responsiveness and willingness to meet client needs, contributing positively to the project's success. #### Experience in 1 industry Robots & Pencils has demonstrated strong expertise in the Transportation industry, particularly in enhancing Salesforce implementations. Client feedback highlights their adaptability, effective communication, and comprehensive understanding of complex business needs. Their ability to integrate various systems and streamline processes within Salesforce has significantly improved operational efficiency. Overall sentiment indicates a positive experience, making them a suitable partner for companies in the Transportation sector seeking technology and process optimization. [Read All Reviews](https://clutch.co/profile/robots-pencils?verified=true#reviews) ##### Transportation Experience Robots & Pencils demonstrates notable expertise in the Transportation industry, particularly in optimizing Salesforce systems for clients like United Road Services. Their strengths lie in their nimbleness, comprehensive understanding of legacy systems, and effective project management, which includes utilizing tools such as Asana and FIGMA for collaboration. Clients have reported significant improvements in operational efficiency, as sales teams transitioned to a unified Salesforce environment, highlighting the impactful role R&P plays in enhancing business processes. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Salesforce Integration for Transportation Services Company (5.0/5, Sep 26, 2022): Robots & Pencils has integrated Salesforce into a transportation services company's management system. They have gathered the requirements and presented the project's design using Figma. [Read Full Review](https://clutch.co/go-to-review/robots-pencils/159798) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have generally found Robots & Pencils to offer good value for money, particularly appreciating their adaptability and thorough understanding of complex systems. One client noted the company's expertise in Salesforce integration as a key factor in their decision, highlighting the successful transition of sales processes into a unified system. However, there were concerns regarding the initial lack of in-house resources, which led to the use of contractors unfamiliar with the company's standards. [Read All Reviews](https://clutch.co/profile/robots-pencils?verified=true#reviews) - $200,000 to $999,999 (1 reviews) #### 29% of employees work in Pittsburgh office Pittsburgh, PA 2818 Smallman Street 21 - 30 employees 18665159897 [See All Locations (3)](https://clutch.co/profile/robots-pencils#location) --- ### [Merkle](https://clutch.co/profile/merkle) - $5,000+ minimum project size - $150 - $199 average hourly rate - 1,000 - 9,999 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 25% CRM Consulting and SI - 25% Digital Strategy - 15% Email Marketing - 10% Public Relations - 15% Social Media Marketing #### Company description Founded in 1971, Merkle is a large CRM consulting and SI company. Their team focuses on CRM consulting and SI and Digital Strategy. [Visit Website](https://www.merkleinc.com/) #### 4% of employees work in Pittsburgh office Pittsburgh, PA 680 Andersen Drive 101 - 150 employees 412.733.7100 [See All Locations (22)](https://clutch.co/profile/merkle#location) --- ### [WIN Digital Solutions](https://clutch.co/profile/win-digital-solutions) - 2 - 9 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 60% CRM Consulting and SI - 40% IT Managed Services #### Company description WIN Digital Solutions is a CRM consulting and SI company. The Pittsburgh, Pennsylvania-based team specializes in CRM consulting and SI and IT managed services. [Visit Website](https://windigitalsolutions.io/) --- ### [Uptima](https://clutch.co/profile/uptima) - 50 - 249 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 25% BI & Big Data Consulting & SI - 25% Cloud Consulting & SI - 25% CRM Consulting and SI - 25% Business Consulting #### Company description Uptima is a big data analytics company. The team provides BI & big data consulting & SI and cloud consulting & SI and is based in Pittsburgh, Pennsylvania and Haifa, Israel. [Visit Website](https://uptima.com/) --- ### [Innovative Systems, Inc.](https://clutch.co/profile/innovative-systems-0) - 50 - 249 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 30% BI & Big Data Consulting & SI - 20% Compliance Consulting - 20% CRM Consulting and SI - 20% IT Strategy Consulting - 10% Market Research #### Company description Innovative Systems, Inc. Is a midsize Pittsburgh, Pennsylvania-based data analytics company. The team offers BI & big data consulting & SI and IT strategy consulting. [Visit Website](https://www.innovativesystems.com/) --- ### [CommerceConnect](https://clutch.co/profile/commerceconnect) - 2 - 9 employees - Venetia, PA #### Services Provided - Allocation of Expertise by Percentage - 20% API Development - 20% Custom Software Development - 20% Cloud Consulting & SI - 20% CRM Consulting and SI - 20% E-Commerce Development #### Company description CommerceConnect is a cloud consulting & SI company established in 2003. Their team provides cloud consulting & SI and CRM consulting and SI. [Visit Website](https://www.commerceconnect.com/) --- ### [RealogicWorks](https://clutch.co/profile/realogicworks) - 50 - 249 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 20% API Development - 20% UX/UI Design - 20% Custom Software Development - 10% CRM Consulting and SI - 10% ERP Consulting and SI - 20% IT Strategy Consulting #### Company description RealogicWorks is an UX design agency. Their midsize team is in Pittsburgh, Pennsylvania and Naples, Florida. Their services include UX/UI Design and IT strategy consulting. [Visit Website](https://www.realogicworks.com/) --- ### [TruSummit Solutions](https://clutch.co/profile/trusummit-solutions) - 10 - 49 employees - Pittsburgh, PA #### Services Provided - Allocation of Expertise by Percentage - 50% CRM Consulting and SI - 50% Business Consulting #### Company description Founded in 2020, TruSummit Solutions is a CRM consulting and SI and Business Consulting company. Their team offers CRM consulting and SI and Business Consulting. [Visit Website](https://trusummitsolutions.com/) #### 1% of employees work in Pittsburgh office Pittsburgh, PA 301 Grant Street, Suite 270 employees [See All Locations (2)](https://clutch.co/profile/trusummit-solutions#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. 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