# Top CRM Consultants in Buffalo Recommended CRM companies in Buffalo include Software Solutions Group, Iconic IT, Radish Agency, Navint Partners, Concentrix Corporation, FlashCat, Rochester IT & Business Solutions. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top CRM Consultants in Buffalo Ratings Updated: Jul 28, 2026 ### [Software Solutions Group](https://clutch.co/profile/software-solutions-group) - $100 - $149 average hourly rate - 10 - 49 employees - Buffalo, NY #### Services Provided - Allocation of Expertise by Percentage - 70% CRM Consulting and SI - 20% ERP Consulting and SI - 10% Other IT Consulting and SI #### Company description Launched in 1996, Software Solutions Group is a small CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI. [Visit Website](http://www.softsolgrp.com/) --- ### [Iconic IT](https://clutch.co/profile/iconic-it) - 50 - 249 employees - Bowmansville, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Cloud Consulting & SI - 20% CRM Consulting and SI - 20% IT Managed Services - 20% Cybersecurity - 20% IT Strategy Consulting #### Company description Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI. [Visit Website](https://iconicit.com/) #### 14% of employees work in Bowmansville office Bowmansville, NY 5191 Genesse Street 31 - 40 employees 716-748-6180 [See All Locations (7)](https://clutch.co/profile/iconic-it#location) --- ### [Radish Agency](https://clutch.co/profile/radish-agency) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Buffalo, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% CRM Consulting and SI - 20% Search Engine Optimization - 20% Web Design - 20% Web Development #### Company description Branding agency Radish Agency provides Branding and Search Engine Optimization. They were launched in 2024. [Visit Website](https://www.radish.agency/) --- ### [Navint Partners](https://clutch.co/profile/navint-partners) - 250 - 999 employees - West Henrietta, NY #### Services Provided - Allocation of Expertise by Percentage - 50% CRM Consulting and SI - 50% ERP Consulting and SI #### Company description Navint Partners, a CRM consulting and SI and ERP consulting and SI company, was founded in 2010. The team provides CRM consulting and SI and ERP consulting and SI. [Visit Website](https://navint.com/partners-platforms/salesforce-partnership/) --- ### [Concentrix Corporation](https://clutch.co/profile/concentrix-corporation) #### 3 out of 5 star rating (1 reviews) - $50 - $99 average hourly rate - 1,000 - 9,999 employees - Pittsford, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Enterprise App Modernization - 25% CRM Consulting and SI - 20% Application Management & Support - 15% ERP Consulting and SI - 10% Other IT Consulting and SI - 10% Web Development #### Company description Concentrix Corporation is a professional IT consulting firm specializing in CRM system customization and implementation. Review feedback emphasizes their expertise in adapting systems like Sugar to meet specific business needs, with a 100% positive mention of their commitment to understanding and aligning with client goals. However, there is a noted area for improvement in post-implementation support. [Visit Website](http://www.concentrix.com/) #### Proactive Clients commend Concentrix for their proactive approach, particularly in understanding business needs and facilitating the CRM implementation process. One client noted their willingness to ask insightful questions that anticipated future challenges, enhancing project outcomes. Additionally, they appreciated Concentrix's ongoing support during the rollout, although some feedback suggested a need for improved post-implementation follow-up. Overall, the sentiment reflects a positive view of Concentrix as a proactive partner in project development. #### Experience in 1 industry Concentrix has demonstrated expertise primarily in the financial services industry, particularly asset-based lending. Client feedback highlights their strengths in CRM system implementation, customization, and ongoing support, with a focus on user-friendly solutions like Sugar. Overall sentiment is positive, noting Concentrix's effective communication and problem-solving abilities. However, concerns were raised about Sugar's limitations in reporting and mobile usability. These insights suggest Concentrix is well-suited for projects within financial services that require tailored CRM solutions. [Read All Reviews](https://clutch.co/profile/concentrix-corporation?verified=true#reviews) ##### Financial services Experience Clients in the financial services sector commend Concentrix for their expertise in implementing CRM solutions tailored to asset-based lending needs. They appreciate the provider's proactive approach and thorough understanding of business models, which leads to effective customization and support. Overall sentiment suggests that while clients find value in the partnership, there is room for improvement in post-implementation support. This indicates Concentrix is a solid choice for financial services firms seeking tailored IT solutions. - 1 review for financial services industry - Unknown avg. project cost - Asset Lending SugarCRM Implementation (3.0/5, May 8, 2013): Concentrix Corporation implemented a customized SugarCRM system. The team successfully built one test case before replicating it for company-wide requirements. They continue to provide ongoing support. [Read Full Review](https://clutch.co/go-to-review/concentrix-corporation/25659) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that Concentrix offers competitive pricing, particularly in comparison to larger platforms like Salesforce, with one client highlighting that Sugar's licensing costs were approximately half of Salesforce's. Overall, the sentiment reflects satisfaction with the value provided, as Concentrix effectively customized the CRM system to meet specific needs while remaining cost-effective. However, some clients expressed a desire for improved post-implementation support to enhance overall value. [Read All Reviews](https://clutch.co/profile/concentrix-corporation?verified=true#reviews) --- ### [FlashCat](https://clutch.co/profile/flashcat) - $5,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Rochester, NY #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% CRM Consulting and SI - 20% Sales Outsourcing - 20% Pay Per Click - 20% Social Media Marketing #### Company description FlashCat is a branding company in Phoenix, Arizona and Rochester, New York. Founded in 2024, the team specializes in Branding and Social Media Marketing. [Visit Website](https://www.flashcat.io) #### 42% of employees work in Rochester office Rochester, NY 115 Liberty Pole Way 2 - 5 employees 6028464622 [See All Locations (2)](https://clutch.co/profile/flashcat#location) --- ### [Rochester IT & Business Solutions](https://clutch.co/profile/rochester-it-business-solutions) - $100 - $149 average hourly rate - 2 - 9 employees - Rochester, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Cloud Consulting & SI - 10% CRM Consulting and SI - 10% ERP Consulting and SI - 40% IT Managed Services - 30% Cybersecurity #### Company description Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity. [Visit Website](https://www.roc-it.net) --- #### Get personalized agency matches based on your project goals. 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