Top Call Center Services & Voice Services for IT Services in Mumbai
11 Companies
5 Leaders 6 Contenders
Best Call Center Companies & Voice Services for IT Services in Mumbai
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +1 service10% Sales OutsourcingCall Centers reviews summaryGo4customer specializes in providing Contact Center Services, including both Inbound and Outbound Call Center solutions, Telemarketing Services, and Customer Support Services. Reviews consistently highlight their efficiency, cost-effectiveness, and dedication to high-quality service, particularly noting their strengths in speed, reliability, and customer satisfaction. Clients appreciate their seamless communication and significant savings in time and money.
Reviews mention "timely"Reviews mention "innovative"Reviews mention "high-quality work"3 reviews mention Call Center Services -
$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services35% Mobile App Development25% Web Development +1 service10% AR/VR DevelopmentCall Centers reviews summaryCaptico Consultancy offers a diverse range of services including ERP development, investor performance reporting, website design, and recruitment platform development. The overall feedback highlights their strong project management skills, timely delivery, technical and business acumen, and excellent communication. Clients particularly value Captico Consultancy's commitment, responsiveness, and ability to deliver high-quality results tailored to specific business needs.
Reviews mention "accommodating"Reviewed 1 time in the past 6 monthsReviews mention "communicative"Reviews mention "timely" -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
35% Event Marketing25% Market Research25% Sales Outsourcing +1 service15% Back Office OutsourcingCall Centers reviews summaryStatByte Marketing Solutions offers Telemarketing Services, including sales promotion and lead generation, with a focus on Contact Center Services. Overall feedback highlights their dedication and effective communication, which contributed to achieving project goals such as online registrations. Clients appreciate their structured and detailed reporting.
5.0 out of 5.0 rating for costCompleted projects in 2 countriesReviews mention "dedicated"Reviews mention "efficient" -
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$100,000+Undisclosed10 - 49Mumbai, India
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationCall Centers reviews summarySwivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.
5.0 out of 5.0 rating for costReviews mention "understands the needs of their clients"Completed projects in 2 countriesReviews mention "experienced" -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
15% Email Marketing15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% Architectural Design10% Back Office Outsourcing10% Market Research10% Sales OutsourcingCall Centers reviews summaryLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+Undisclosed2 - 9Navi Mumbai, India
Services provided
100% Sales OutsourcingSales Outsourcing company ClientsB2B offers Sales Outsourcing. They were founded in 2021.
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Undisclosed< $25 / hr50 - 249Mumbai, India
Services provided
26% Call Center Services20% Advertising10% Branding +7 services10% Graphic Design10% Search Engine Optimization10% Social Media Marketing5% Pay Per Click5% Web Design2% Affiliate Marketing2% Email MarketingCall Centers reviews summaryKrono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentCall Centers reviews summaryTasks Expert- A Virtual Assistant Company offers a wide range of services, including influencer outreach, multilingual customer support, accounting, marketing, social media management, and administrative assistance. The reviews highlight their professionalism, effective communication, and ability to meet deadlines. Clients appreciate their attention to detail, cultural empathy, and flexible pricing, with several noting their positive impact on business processes and efficiency. Overall, Tasks Expert is praised for its comprehensive service offerings and reliability.
4.7 out of 5.0 rating for costReviews mention "flexible"Reviews mention "collaborative"Reviews mention "experienced" -
UndisclosedUndisclosed10 - 49Mumbai, India
Services provided
10% Call Center Services80% Translation10% TranscriptionShakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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UndisclosedUndisclosed10 - 49Navi Mumbai, India
Services provided
80% Call Center Services20% Application Management & SupportCall center service Phonologies (India) Private Limited is in Navi Mumbai, India. They offer Call Center Services and Application Management & Support and were launched in 2001.
Read more -
$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
20% Business Consulting20% Conversion Optimization15% BI & Big Data Consulting & SI +5 services10% Demand Generation Marketing10% Digital Engineering10% Marketing Strategy10% Sales Outsourcing5% Market ResearchCall Centers reviews summaryNexsales offers services in persona targeting, data accuracy, and customized data solutions, particularly for IT consulting, security software, and business intelligence industries. The reviews consistently highlight their ability to deliver precise targeting, facilitate market expansion, and enhance strategic decision-making. Clients appreciate their global presence, professionalism, and effective project management, noting timely delivery and valuable input, with no significant areas for improvement mentioned.
4.5 out of 5.0 rating for costReviews mention "unique expertise"Reviews mention "communicative"Reviewed 1 time in the past 6 months
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Go4customer
- 2 Captico Consultancy
- 3 StatByte Marketing Solutions
- 4 Swivelt
- 5 LiveHelpIndia
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in Mumbai
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Ability to deliver
31.7/40.016.4 Reviews7.2 Clients & Experience8.1 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
23.2/40.016.4 Reviews1.9 Clients & Experience5 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
21.2/40.014 Reviews1.8 Clients & Experience5.5 Market PresenceService focus
25% Sales Outsourcing75% Other -
$100,000+Undisclosed10 - 49Mumbai, India
Ability to deliver
22.5/40.016.2 Reviews1.3 Clients & Experience5 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
16.7/40.00 Reviews10 Clients & Experience6.7 Market PresenceService focus
10% Sales Outsourcing90% Other
Contenders Breakdown
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$1,000+Undisclosed2 - 9Navi Mumbai, India
Ability to deliver
5.8/40.00 Reviews1.8 Clients & Experience4 Market PresenceService focus
100% Sales Outsourcing -
Undisclosed< $25 / hr50 - 249Mumbai, India
Ability to deliver
7.2/40.00 Reviews2.1 Clients & Experience5.2 Market PresenceService focus
26% Call Center Services74% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
30.2/40.017.2 Reviews7.8 Clients & Experience5.2 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Mumbai, India
Ability to deliver
7.9/40.00 Reviews2.4 Clients & Experience5.5 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Navi Mumbai, India
Ability to deliver
5.5/40.00 Reviews0 Clients & Experience5.5 Market PresenceService focus
80% Call Center Services20% Other -
$5,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
22.5/40.016.4 Reviews0 Clients & Experience6.1 Market PresenceService focus
10% Sales Outsourcing90% Other
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