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Top Call Center Services & Voice Services for Fintech in Hyderabad

Ratings Updated: January 24, 2025

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11 Companies

2 Leaders 9 Contenders

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Country: India

City: Hyderabad

Industry: Financial services

Best Call Center Companies & Voice Services for Fintech in Hyderabad

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TDCX

4.8 12 reviews

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Premier Verified

$100,000+

Undisclosed

10,000+

Rai Durg, India

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Creative

Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

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Reviews mention Easy to work with

Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.

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Reviews mention Open to feedback

The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.

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PeopleTree Knowledge Services

4.9 6 reviews

$5,000+

< $25 / hr

50 - 249

Hyderabad, India

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2 services

20% IT Staff Augmentation

20% Web Development

PeopleTree Knowledge Services is a versatile IT services company specializing in web and mobile application development, database optimization, cloud migration, and back-office and customer support. Their clients consistently report positive experiences, praising their professionalism and efficiency, with 100% positive feedback highlighting their problem-solving skills, commitment to deadlines, and customer service.

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Reviews mention Easy to reach

Clients have expressed high satisfaction with PeopleTree Knowledge Services' accessibility and responsiveness. One client noted their willingness to extend working hours to meet tight deadlines, emphasizing their commitment to communication through phone and email. The consistent presence of multiple team members and their ability to exceed expectations further illustrates their dedication to maintaining open lines of communication. Overall, the sentiment regarding their ease of reach is overwhelmingly positive.

Back-Office Support for Construction Management Company

4.5 Jul 29, 2021

We communicate through phone and emails. In addition, we often have tight deadlines, and they have met all of them. Overall, PeopleTree Knowledge Services have exceeded my expectations.

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Reviews mention Puts the customer first

Clients consistently commend PeopleTree Knowledge Services for their customer-centric approach, highlighting their dedication and responsiveness. One client noted their 'impressive dedication, availability, and accommodation with our timings,' while another emphasized their willingness to extend working hours to meet tight deadlines. Overall, feedback reflects a strong sentiment of satisfaction, with no reported areas for improvement, reinforcing the company's commitment to prioritizing client needs.

System Migration for Food Manufacturing Company

5.0 Jan 20, 2023

We are impressed by their dedication, availability, and accommodation with our timings.

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Back-Office Support for Construction Management Company

4.5 Jul 29, 2021

Their customer service has been impressive. They usually work five days a week, but they’re willing to extend their working hours if we have deadlines. During the busy season, they usually work 6–7 days a week. Above all, they ensure that we satisfy the needs of our external clients, and they keep things running smoothly.

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Reviews mention Efficient

Clients commend PeopleTree Knowledge Services for their efficiency in project execution and responsiveness. One client highlighted their ability to meet tight deadlines and maintain smooth operations, stating, "They have exceeded my expectations" and emphasized their willingness to extend working hours during peak times. Another client noted their focus on efficiency and seamless integration with existing teams, remarking, "They emphasize efficiency in their processes." Overall, the sentiment regarding efficiency is overwhelmingly positive, with no significant areas for improvement mentioned.

Back-Office Support for Construction Management Company

4.5 Jul 29, 2021

In addition, we often have tight deadlines, and they have met all of them. Overall, PeopleTree Knowledge Services have exceeded my expectations. They usually work five days a week, but they’re willing to extend their working hours if we have deadlines. During the busy season, they usually work 6–7 days a week.

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Customer Service Support & Order Entry for Athletic Marketing Firm

5.0 Apr 19, 2018

They integrated with our existing team smoothly and efficiently. Their leadership team was very helpful and very responsive throughout the project. They emphasize efficiency in their processes.

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Reviews mention Exceeds expectations

Clients have expressed that PeopleTree Knowledge Services consistently exceeds expectations through their exceptional support and service quality. One client noted their impressive customer service and commitment to meeting tight deadlines, stating, 'They have exceeded my expectations.' Another praised their clarity of thought and speed of execution, highlighting a significant reduction in integration turnaround time, which delighted their customers. Overall, the sentiment is overwhelmingly positive, with clients recommending collaboration with PeopleTree for their efficiency and professionalism.

Back-Office Support for Construction Management Company

4.5 Jul 29, 2021

In addition, we often have tight deadlines, and they have met all of them. Overall, PeopleTree Knowledge Services have exceeded my expectations. They usually work five days a week, but they’re willing to extend their working hours if we have deadlines.

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API Integration for Recruitment Agency

5.0 Jul 26, 2021

With People-tree, we've been able to reduce that to less than a month - much to delight of our customers. People Tree has far exceeded our expectations and wouldn't have done anything differently.

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Cavalry Info Pvt Ltd(CIPL)

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Hyderabad, India

Services provided

75% Call Center Services

25% Back Office Outsourcing

Cavalry Info Pvt Ltd(CIPL) is a midsize answering service company established in 2016. Their services include Call Center Services and Back Office Outsourcing.
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Ozonetel Communications

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Hyderabad, India

Services provided

48% Call Center Services

20% CRM Consulting and SI

20% Unified Communications Consulting & SI +1 service

12% Customer Service Outsourcing

Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Digital Strategy

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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Grow Your Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hyderabad, India

Services provided

50% Call Center Services

50% Business Consulting

Grow Your Staff is an answering service headquartered in Hyderabad, India. They provide Call Center Services and Business Consulting and were established in 2017.
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Knoah

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Hyderabad, India

Services provided

100% Call Center Services

Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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Nivista Technologies

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hyderabad, India

Services provided

100% Call Center Services

Nivista Technologies, a phone answering service, is based in Hyderabad, India and Seattle, Washington. Their services include Call Center Services.
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FunnL

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hyderabad, India

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

FunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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Office24by7

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Khanammet, India

Services provided

20% Call Center Services

20% Email Marketing

20% Marketing Strategy +2 services

20% Mobile App Development

20% Other Digital Marketing

Office24by7 is a Marketing Strategy company. Established in 2009, the team focuses on Marketing Strategy and Email Marketing.
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Shakti Enterprise Translation Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hyderabad, India

Services provided

10% Call Center Services

80% Translation

10% Transcription

Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 PeopleTree Knowledge Services

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Center Companies & Voice Services for Fintech in Hyderabad

TDCX

$100,000+

Undisclosed

10,000+

Rai Durg, India

Ability to deliver

30.6/40.0

17/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

20% Sales Outsourcing

70% Other

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PeopleTree Knowledge Services

$5,000+

< $25 / hr

50 - 249

Hyderabad, India

Ability to deliver

21.1/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Cavalry Info Pvt Ltd(CIPL)

$1,000+

< $25 / hr

250 - 999

Hyderabad, India

Ability to deliver

6.4/40.0

0/20 Reviews

2.4/10 Clients & Experience

4/10 Market Presence

Service focus

75% Call Center Services

25% Other

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Ozonetel Communications

$10,000+

Undisclosed

50 - 249

Hyderabad, India

Ability to deliver

8.7/40.0

0/20 Reviews

1.8/10 Clients & Experience

7/10 Market Presence

Service focus

48% Call Center Services

52% Other

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HRH Next Services Pvt. Ltd.

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Ability to deliver

7.8/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.7/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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Grow Your Staff

$1,000+

< $25 / hr

50 - 249

Hyderabad, India

Ability to deliver

6.6/40.0

0/20 Reviews

0/10 Clients & Experience

6.6/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Knoah

$1,000+

< $25 / hr

1,000 - 9,999

Hyderabad, India

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

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Nivista Technologies

$1,000+

< $25 / hr

50 - 249

Hyderabad, India

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

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FunnL

$1,000+

$25 - $49 / hr

50 - 249

Hyderabad, India

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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Office24by7

Undisclosed

$50 - $99 / hr

50 - 249

Khanammet, India

Ability to deliver

8.4/40.0

0/20 Reviews

2.1/10 Clients & Experience

6.3/10 Market Presence

Service focus

20% Call Center Services

80% Other

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Shakti Enterprise Translation Services

Undisclosed

Undisclosed

10 - 49

Hyderabad, India

Ability to deliver

7.9/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Top Call Center Services & Voice Services for Fintech in Hyderabad

Best Call Center Companies & Voice Services for Fintech in Hyderabad

Reviews mention Creative

BPO Services for Tech Company

Reviews mention Easy to work with

BPO Services for E-Commerce Company

Reviews mention Open to feedback

BPO Services for E-Commerce Company

Reviews mention Easy to reach

Back-Office Support for Construction Management Company

Reviews mention Puts the customer first

System Migration for Food Manufacturing Company

Back-Office Support for Construction Management Company

Reviews mention Efficient

Back-Office Support for Construction Management Company

Customer Service Support & Order Entry for Athletic Marketing Firm

Reviews mention Exceeds expectations

Back-Office Support for Construction Management Company

API Integration for Recruitment Agency

Get closer to kicking off your next project today

Best Call Center Companies & Voice Services for Fintech in Hyderabad

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations