Reviews

App Dev for Community Nonprofit Organization

 
Mobile App Development
 
$10,000 to $49,999
 
Mar 17 - Ongoing
Project summary: 

Innovimobile developed a finance app to serve users in third-world countries. Their primary responsibility was to design software for managing loans. Development is ongoing as production continues.

Feedback summary: 

Innovimobile rises above other developers due to their dedication and their flexibility in various atmospheres, including waterfall and agile. Their CEO is particularly praised for his leadership skills.

"Their willingness to share their expertise … has made a big impact."

Technology Manager, Community-based Organization
 
Non-profit
 
501-1,000 Employees
 
Mississuaga, Ontario
 
Verified
Average: 4 (1 vote)
Quality: 
4/5
Schedule: 
4/5
Cost: 
5/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

We are a non-profit non-governmental organization. We deal with child advocacy and relief. I am the portfolio manager for technology research and development and the release train engineer. I focus on new technologies that we can implement within our organization for efficiencies, new tools, and channels.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with Innovimobile?

We created an innovation proposal around solving various issues for microfinance in third-world countries. We needed a software developed to help us manage our loans accounts. The goal is to give a good user experience for those receiving the loan and help them understand assets and liabilities, bookkeeping, and how they can improve their small businesses.

SOLUTION: 

What was the scope of their involvement?

We developed our app for Android. We’ve done custom code, but we’ve always used third-party platforms to integrate with the backend. It’s a backend platform and a custom-made mobile application.

What is the team dynamic?

They have one dedicated developer and a project manager, and Alex [CEO, Innovimobile] has been involved since the beginning.

How did you come to work with Innovimobile?

We did an RFP with our procurement team, going through multiple organizations. They went through a rigor of interviews, background checks, cost, and past experiences, and we found Innovimobile to be the best candidate. One factor was their willingness to get their hands dirty in understanding what we were trying to do versus just selling themselves as a product or a service.

How much have you invested with them?

About $30,000.

What is the status of this engagement?

We started working together in March 2017, and the work is ongoing.

RESULTS & FEEDBACK: 

What evidence can you share that demonstrates the impact of the engagement?

We’re still in development for the application. Their willingness to share their expertise and flexibility has made a big impact. They’re able to work in multiple environments. For example, we run both a waterfall and an agile methodology, and they’re able to accommodate either one accordingly.

How did Innovimobile perform from a project management standpoint?

We use Jira to do our project tracking. Alex has flown over here, coming into the office, multiple times. His willingness to get involved is good because many vendors will just give a sales pitch, and once they get the contract, you don’t see that person again—you interact with a completely different team. This hasn’t been the case with Innovimobile: Alex has been here and has provided leadership from their end.

What did you find most impressive about them?

It’s been good, but it’s still relatively early.

Are there any areas they could improve?

No. It’s not a huge project. It doesn't have many complexities to it.

OVERALL SCORE: 4
QUALITY: 4
They’re not a huge organization. I wouldn’t expect a 5.
COST: 5
They’re spot on with their estimates.
SCHEDULING: 4
There are some time constraints with the size, but we knew what we were getting into.
WILLING TO REFER: 5
I would refer them, for sure.

Mobile App Dev for Healthcare Company

 
Mobile App Development
 
$10,000 to $49,999
 
Feb. - Nov. 2015
Project summary: 

InnoviMobile built a customer-facing mobile app to support monthly billing activities, offering multiple design options while creating a streamlined UI and intuitive navigation within the AirWatch platform. 

Feedback summary: 

The completed solution boasts an attractive frontend and reliable performance, thanks to InnoviMobile’s dependable output and technical capabilities. Their valuable product vision, professional demeanor, and thoughtful feedback contributed to a rewarding partnership. 

"I was very happy with the deliverables that they provided."

IT Manager Unified Communications, Healthcare Network
 
Health care
 
10,001+ Employees
 
Scottsdale, Arizona
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
5/5
Cost: 
3/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

Currently, I'm the IT manager of unified communications at an integrated healthcare network in Arizona. When I worked with InnoviMobile, I held the same position at another company that offers provider healthcare management programs and supportive services. 

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We wanted to develop a customer-facing application associated with billing, incorporating monthly bills for utilization of power and other information to create a clean and easy interface for the end user. 

SOLUTION: 

What was the scope of their involvement?

We were looking to leverage the environment within the AirWatch platform and make that fit into the mobile application module.

What is the team dynamic?

We worked with two developers in addition to Alex [CEO, InnoviMobile].

How did you come to work with InnoviMobile?

They seemed like a leader in the space based on some conversations I’d had. After we opened discussions, I felt very confident in their previous work. Once we dove into the work, I definitely can confirm that they are a solid organization.

How much have you invested with them?

We've spent around $25,000.

What is the status of this engagement?

We began working with them in February 2015. The project was still in progress when I left the company, but they were making good headway in that area. I finished working with them in November 2015. 

RESULTS & FEEDBACK: 

What evidence can you share that demonstrates the impact of the engagement?

I’ve used the application that they built, and it has a very nice frontend and seems streamlined for a mobile device platform. I wasn't there when they finalized the app; I've just seen the end result. Whenever we set a date or committed a deliverable, they sent over their work a little early. I could depend on them when they said they’d have something ready by a certain date and time.

How did InnoviMobile perform from a project management standpoint?

We had weekly discussions to make sure we stayed track and hit our deadlines. As usual, the scope of the project had a little bit of creep to it, but they were flexible in managing the expansion of our requirements. They had a project manager doing the timelines, resource allocations, and other tasks. I was outside of that activity; my role was to tell them when we needed to have certain things delivered by.

What did you find most impressive about them?

They consistently offered high-quality work and a relevant vision. They provided ideas and options, and we got to choose from among those. I was very happy with the deliverables that they provided.

Are there any areas they could improve?

I was pleased with our collaboration. In fact, I had a harder time with my internal business partners than with InnoviMobile. They were comfortable to work with and conducted themselves professionally. 

OVERALL SCORE: 5
QUALITY: 5
The deliverables were professional and met our target.
COST: 3
I'm sure I could've found a cheaper vendor, but they were still reasonably priced.
SCHEDULING: 5
When they put a date on the calendar, they hit it.
WILLING TO REFER: 5
I'd recommend them.
Warren Jephcote

App Dev for Fitness Tech Company

 
Mobile App Development
 
Less than $10,000
 
2013
Project summary: 

InnoviMobile developed a mobile MVP for automatic check-in via Bluetooth to a fitness center. The project was completed within a 2-week deadline and tied into an already-existing backend system. 

Feedback summary: 

The Bluetooth beacon technology was new and the team spent 80 hours of unpaid work learning how to work with it. The final MVP received fantastic results and funding for the technological concept. InnoviMoblile was an agile partner, adopting the workflow of their clients and communicating often.

"I told them what we thought would make the app great, and they nailed every single one of them."

Director of Technical Products, Medifit
 
Information Technology
 
1-10 Employees
 
Stamford, Connecticut
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
5/5
Cost: 
5/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

I was the director of a suite of products to help manage Medifit, which is a corporate fitness center management company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We had no in-house mobile experience and wanted to build an app quickly on a low budget. We wanted the app to automatically log people into the fitness center when they walked past a Bluetooth beacon. We already had the Bluetooth beacon and backend system. We wanted to quickly turn out a MVP to get more interest in the technology for funding the real product afterwards.

SOLUTION: 

What was the scope of their involvement?

I drew out the requirements and emailed them to both my developers and InnoviMobile to show them what we wanted to develop and what we would hook into on the backend. They developed the app for iOS. We didn’t just deliver a proof of concept; we actually delivered a working model hooked into our production software.

What is the team dynamic? 

They provided one program manager and one developer.

How did you come to work with InnoviMobile?

I met Alex [CEO, InnoviMobile] at a trade show. I told him what I was trying to do. I had a small budget and little time or support. I wanted to do it quickly without going through contracts, etc. Alex agreed to that working model and the project kicked off. I had a lot of conversations with a lot of mobile companies and they were trying to sell us the world, but we weren’t there yet. Alex was more personal and was trying to solve our problem instead of building his business.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with them 4 years ago. The entire process from the first call to delivery took 2 weeks. That was the total time. They didn’t charge us for 80 hours of work they did in learning the technology we wanted to use.

RESULTS & FEEDBACK: 

What evidence can you share that demonstrates the impact of the engagement?

We had fantastic results. We showed it to the customer and they weren’t over-awed by the kind of tech we were using or offering. It was a competitive bid situation, and I created a 6-second video on the functionality of the test app. It had an immediate effect. We were ready for more funding. In the competitive bid situation, we went right to the top as far as the vision was concerned. It was perfect.

How did InnoviMobile perform from a project management standpoint?

It was 100% perfect. We were a very lean, very Agile shop. At first, they wanted to create a requirements document, but I didn’t think we had time for that. I gave them the drawing I had created and told them I wanted them to create something that looks like what I’d drawn. I said we’d have the APIs ready to go so they could hook into the system. I asked them to talk to me every 2-3 days to show me what they’d done. That’s what they did. They’d give us an update on how much of the budget they’d spent, and we made decisions as to what functionalities we wanted to invest our money on.

What did you find most impressive about them?

The low energy Bluetooth beacon technology had just come out. This was before the Apple iBeacon. There was a learning curve for them and they had to understand a particular SDK for the Bluetooth technology we had chosen. It wasn’t a matter of taking it off the shelf and coding it; it was a matter of them learning what it is and then applying it to the solution. They guaranteed they would deliver and they were easy to work with. They didn’t just deliver— they delivered a high-quality app, on time, while maintaining constant communication. They loved the way we work and we loved that they would work that way. At the end of the day, it worked perfectly. They delivered at a good price and within a good timeframe.

Are there any areas they could improve?

No. I told them what we thought would make the app great, and they nailed every single one of them.

OVERALL SCORE: 5
I was about to give up on the project. It was pure coincidence that I met Alex and told him what my problem was. He said he’d work it out. It was very simple in that regard.
QUALITY: 5
COST: 5
They were 100% on target.
SCHEDULING: 5
It was a tight timeline, and they made it.
WILLING TO REFER: 5
I have referred them already.
David O'Malley

Mobile App Dev for Photo Platform

 
Mobile App Development
 
Less than $10,000
Project summary: 

InnoviMobile developed iOS and Android mobile applications using the Xamarin platform.

Feedback summary: 

InnoviMobile’s development was satisfactory. They performed well in terms of project management, completed the project on time, and provided an overall great outsourcing development experience.

"We were very satisfied with InnoviMobile's work."

COO, Photo Platform
 
Information Technology
 
2-10 Employees
 
New York, New York
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
4.5/5
Cost: 
5/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

Pixidio is a startup focused on making souvenir photography a great experience for both photographers and their subjects.

I was the COO of the company. I was in charge of product management and of our development effort.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We were developing a mobile app.

SOLUTION: 

What was the scope of their involvement?

InnoviMobile developed our iOS and Android app using the Xamarin platform. We worked with a single lead developer from InnoviMobile but there were other resources chipping in as well.

How did you come to work with InnoviMobile?

I've known InnoviMobile's principal for a number of years.

How much have you invested with InnoviMobile?

The cost of InnoviMobile's work was between $10,000 and $50,000.

What is the status of this engagement?

The project was completed, and InnoviMobile continues to work with the company.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We were very satisfied with InnoviMobile's work.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile was great in this respect.

What did you find most impressive about InnoviMobile?

InnoviMobile provided one of my better experiences in outsourcing development. More often than not, I'd been disappointed in this respect.

Are there any areas InnoviMobile could improve?

No. InnoviMobile completed the project on time, and it worked. I was very happy.

What tips or recommendations could you share that might increase the likelihood of success with InnoviMobile?

I wouldn't hesitate to recommend using InnoviMobile.

OVERALL SCORE: 5
QUALITY: 5
COST: 5
SCHEDULING: 4.5
WILLING TO REFER: 5
Michael Gersh

Mobile App for Travel & Entertainment Content Publisher

 
Mobile App Development
 
$10,000 to $49,999
Project summary: 

InnoviMobile built native iOS and Android mobile apps that provide location-based destination, events, and sports related information around the world for different verticals including travel and hospitality.

Feedback summary: 

InnoviMobile's work led to positive responses, both from the press and from clients. The team had good technical and communication skills, which were key for a successful project. They delivered a good experience overall and the company would use them again for a similar project.​

"InnoviMobile had good technical and communication skills, which are key for a successful project."

CEO, WCities.com
 
Internet
 
51-200 Employees
 
San Francisco, California
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
5/5
Cost: 
4/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

Wcities is a location-based service company providing destination, events, and sports information for different providers around the world, and for different verticals, including OEMs [original equipment manufacturers], travel, and hospitality.

I am the CEO of the company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We were building a consumer app for which we needed expertise in Android and iOS development without having to hire in-house resources.

SOLUTION: 

What was the scope of their involvement?

InnoviMobile built our native iOS and Android apps using 3–4 developers.

How did you come to work with InnoviMobile?

We looked at the landscape and reviewed InnoviMobile's portfolio for different verticals. We determined that they could perform under our timeline and expectations.

How much have you invested with InnoviMobile?

The cost of InnoviMobile's services was between $50,000 and $100,000.

What is the status of this engagement?

We started working with InnoviMobile 3 years ago. The apps have been completed.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

InnoviMobile's work led to positive responses, both from the press and from clients to whom we showcased the data applications. It was the best-case scenario for what we were looking to do. It was a good experience overall, and we'd use InnoviMobile again for a similar project.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile used project tracking tools for our work. They were prompt and dealt with anything we brought forth.

What did you find most impressive about InnoviMobile?

InnoviMobile had good technical and communication skills, which are key for a successful project.

Are there any areas InnoviMobile could improve?

I can't recall anything.

What tips or recommendations could you share that might increase the likelihood of success with InnoviMobile?

I don't have specific recommendations, but InnoviMobile is a good company to work with.

OVERALL SCORE: 5
QUALITY: 5
InnoviMobile met all our project deadlines.
COST: 4
InnoviMobile did a good job on providing a decent price for our value.
SCHEDULING: 5
InnoviMobile made sure that we were a priority whenever a scheduling issue appeared.
WILLING TO REFER: 5
Fraser Campbell

Mobile App Dev for Healthcare Solutions Company

 
Mobile App Development
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

InnoviMovile partnered with the healthcare tech firm to develop iOS and Android mobile applications and database solutions which run on hospital-provided tablets and patient devices.​

Feedback summary: 

InnoviMobile demonstrated an understanding in the healthcare technology space and created viable products for this market. Customer feedback for the developed products proves the value of InnoviMobile's work. They were a turnkey vendor for the group, which provided great project management and succeeded in every project.

"We've used InnoviMobile for years because they do what they say they're going to do, and they've succeeded every time."

Director of Healthcare Technologies, Healthcare Tech Company
 
Hospital and Healthcare
 
51-200 Employees
 
Sioux Falls, South Dakota
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
5/5
Cost: 
5/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

Our company, SONIFI Health, is an interactive solutions provider. We deliver solutions centered on interactive devices for today's healthcare space. I am the VP of healthcare technologies for the company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We have recently expanded our interactive solutions to include the mobile space. We have app-based solutions which run on hospital-provided tablets and patient devices.

SOLUTION: 

What was the scope of their involvement?

We partnered with InnoviMobile in order to develop solutions for the mobile space. There were 4–5 developers assigned to our work, including iOS, Android, web, and database specialists.

How did you come to work with InnoviMobile?

We chose InnoviMobile through references. Another part of our parent company had utilized them in the past, after going through a vetting process. The feedback we received for InnoviMobile determined us to believe that they'd be a good vendor and partner. InnoviMobile is very respectful and helpful as a company, they listen to our needs, collaborate, innovate, propose solutions, and accept feedback. As soon as we learned that someone like that was available in the market, we jumped at the opportunity.

How much have you invested with InnoviMobile?

Our mobile application products have a typical cost of $100,000 to $250,000 each.

What is the status of this engagement?

We have been working with InnoviMobile for over 2 years. We have undergone different projects, each with a 3 to 6-month duration.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

InnoviMobile has helped us expand our product offerings. Mobile was a new interactive market for us, so we knew that we needed an expert partner. Most of our success is reflected in the results of our products. InnoviMobile met our requirements, but we've also recognized results through the sales of these products to our customers. InnoviMobile has shown an understanding of what's going on in our market, thus creating viable products for it. The customer feedback for our products has shown us that InnoviMobile's work is right on track.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile is a great turnkey vendor, providing great project management tasks for our group. I can communicate requirements, timelines, and change requests to a small number of people, and have them take the input and work it through the process. As a result, I only see the results of those requests.

We don't typically require a separate in-house project manager for InnoviMobile's tasks. They are great at providing project management as a service.

What did you find most impressive about InnoviMobile?

InnoviMobile is a great technology collaborator, allowing me to present questions around mobile technology which may not be applicable to our current project, and gain access to their expertise around mobile software development. InnoviMobile is both a technology consultant and a development partner.

Are there any areas InnoviMobile could improve?

Nothing comes to mind. We've used InnoviMobile for years because they do what they say they're going to do, and they've succeeded every time.

OVERALL SCORE: 5
We view InnoviMobile as a consultant, as well as a development partner.
QUALITY: 5
InnoviMobile is thorough and quick to respond to our needs.
COST: 5
InnoviMobile has value both as a development partner, and also as a technology consultant.
SCHEDULING: 5
InnoviMobile has always achieved what was promised.
WILLING TO REFER: 5

Application Dev for Water Utility Company

 
Development
 
$50,000 to $199,999
 
2016
Project summary: 

InnoviMobile developed an educational and entertaining interactive application featuring animations for a 65-inch touchscreen using HTML5. They also developed Android and iOS apps for submitting water main breaks.

Feedback summary: 

Senior management was pleased with the results. InnoviMobile had a strong project management presence and used solid methodologies to deliver the product. The platform looks and works great.​

"InnoviMobile used solid methodologies for delivering the product, working with us interactively in order to understand our requirements."

IT Director, Water Utility Company
 
Utilities
 
10,001+
 
New York, New York
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
5/5
Cost: 
4/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

We are the third largest, investor-owned water utility in North America. I am an IT director for the company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We needed an informative and entertaining interactive application created for the lobby of our biggest water treatment plant, allowing visitors to walk up to a 65-inch touchscreen and swipe their way through the whole water treatment process. The platform was meant as a combination of education and entertainment. Students, community groups, engineers, and people concerned about the environment come talk to us; we can use InnoviMobile's application to aid the process.

SOLUTION: 

What was the scope of their involvement?

InnoviMobile developed our application using HTML5; it features vector graphics animation. InnoviMobile assigned 3 developers to the project.

How did you come to work with InnoviMobile?

We had used InnoviMobile in the past for other interactive applications, one of them being an Android and iOS app for submitting water main breaks. When someone pedaling down the street saw a hydrant gushing water, they could pull their phone out, and with 3 taps, send a ticket to our field crew. InnoviMobile also designed several interactive animations for us, so we had a high confidence in the team's ability to deliver.

How much have you invested with InnoviMobile?

The cost of InnoviMobile's work was around $125,000 for our current project, including hardware and software development.

What is the status of this engagement?

The project was completed in 2016 and has been online since then.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

A good metric is our happy senior management. We put something together in a very short period of time, in order to inform and educate, which we never achieved so quickly in the past. The platform looks and works great.

InnoviMobile learned some of the basics of water treatment in order to create the app. It was a good project.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile used solid methodologies for delivering the product, working with us interactively in order to understand our requirements. InnoviMobile had a strong project management presence, otherwise, the product couldn't have been delivered so fast and affordably. We used Basecamp for reviewing and approving the work. We could request modifications in real time, which allowed us to have fast sprints.

What did you find most impressive about InnoviMobile?

One of the differentiating factors about InnoviMobile is that they took it upon themselves to learn about our business, thus delivering a better product.

Are there any areas InnoviMobile could improve?

No. I was very happy.

What tips or recommendations could you share that might increase the likelihood of success with InnoviMobile?

We have worked with InnoviMobile on multiple projects, given that after the team gained an understanding of the water treatment process, it became easy to call them and ask for additional, even unrelated projects.

OVERALL SCORE: 5
QUALITY: 5
InnoviMobile kept iterating until I was happy.
COST: 4
InnoviMobile is not the cheapest option compared to offshore options, but I'd rather pay to have a vendor come to our site for several meetings and learn our processes before delivering.
SCHEDULING: 5
I was the slowest part of the project.
WILLING TO REFER: 5
I've already referred InnoviMobile to a couple of friend companies.

Mobile App Dev for Entertainment Solutions Company

 
Mobile App Development
 
$1,000,000 - $9,999,999
 
2010 - Ongoing
Project summary: 

In this 6–7 year ongoing collaboration, InnoviMobile built all feature sets needed for a native iOS and Android app and also built a CMS. They continue to work on maintenance tasks like application updates.

Feedback summary: 

The client had good outcomes from InnoviMobile’s work. They were proactive to help with any issues. The team asked the right questions and made sure to build what was wanted while providing updates on progress throughout the collaboration.

"We've always had very good outcomes from InnoviMobile's work. They're usually the first ones to help us out with any issues, without setting up an actual agreement."

Director Product Management, SONIFI Solutions, Inc.
 
Entertainment
 
501-1000 Employees
 
Sioux Falls, South Dakota Area
 
Verified
Average: 5 (1 vote)
Quality: 
4/5
Schedule: 
5/5
Cost: 
4/5
Willing to refer: 
5/5
BACKGROUND: 

Introduce your business and what you do there.

SONIFI Solutions provides an app for hotel services like changing TV stations, ordering movies, and so on. Guests can also use it for ordering towels, food, etc.

I am the director of product management for the company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

We needed to build an iOS and Android mobile app which could integrate with our backend systems.

SOLUTION: 

What was the scope of their involvement?

InnoviMobile built our native iOS and Android app. This has been an ongoing project for the last 6–7 years, and we've worked with 1–2 developers for each platform from InnoviMobile at any given time. They've also built a CMS [content management system] for us using 1 developer. It has allowed us to upload different images for the properties using the app.

InnoviMobile is also providing development for the healthcare side of our business, building hospital-specific apps for some of our clients. 

How did you come to work with InnoviMobile?

When we first started our mobile development, we were working with a developer who knew InnoviMobile. We met the company and saw that they were a good fit for us.

What is the status of this engagement?

We have been working with InnoviMobile for up to 7 years. InnoviMobile has developed all the feature sets that we need at the moment, but we continue to work with them for maintenance tasks like OS updates.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've always had very good outcomes from InnoviMobile's work. They're usually the first ones to help us out with any issues, without setting up an actual agreement.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile assigned a project manager who worked with us, handling everything we needed. InnoviMobile visited us on-site, talked through everything, and went back to work on the task. We were always kept up-to-date with the progress.

Since we've had such a long collaboration, we have given InnoviMobile logins to our JIRA instance. They can follow our Scrum boards, add comments, and so on. We have also tried things like LiquidPlanner; InnoviMobile eventually catered to the approach that we wanted.

What did you find most impressive about InnoviMobile?

InnoviMobile has sat down with us at the beginning of our relationship and made an effort to understand the integration. They've asked the right questions and spent time on the front-end, making sure that what was being built was what we wanted.

Are there any areas InnoviMobile could improve?

Nothing that comes to mind. If there were, we wouldn't have continued to work with InnoviMobile.

What tips or recommendations could you share that might increase the likelihood of success with InnoviMobile?

Nothing off the top of my head.

OVERALL SCORE: 5
InnoviMobile was willing to come to our location and work on things whenever we needed it.
QUALITY: 4
For most of the time, InnoviMobile hit things on the head, but things can get missed.
COST: 4
We looked at different options and InnoviMobile was better than anyone else available.
SCHEDULING: 5
InnoviMobile always came through. If they were lagging behind, the team would work extra hours in order to bring the project into our timeframe.
WILLING TO REFER: 5
I have recommended InnoviMobile.

Web and Mobile App Dev for Renaissance Hotels

 
Mobile App Development
 
$10,000 to $49,999
Project summary: 

InnoviMobile developed an iOS and web-based “navigator” app which takes discoveries curated by on-property navigators and publishes them, allowing hotel guests to find places to eat, drink and spend time.

Feedback summary: 

InnoviMobile did great work. They were cost-effective and delivered a good product. In terms of consumer impact, the mobile app received quite a few downloads. The team was responsive, timely, had a can-do attitude, and understood the business challenge.​

"InnoviMobile was responsive, timely, had a can-do attitude, understood our business challenge, and provided help for it."

VP Global Marketing, Lifestyle Brands, Marriott International
 
Hospitality & Leisure
 
10,001+ Employees
 
Washington DC Metro Area
 
Verified
Average: 5 (1 vote)
Quality: 
5/5
Schedule: 
4.5/5
Cost: 
5/5
Willing to refer: 
4/5
BACKGROUND: 

Introduce your business and what you do there.

I represent Renaissance Hotels and also Le Meridien. I am the vice president of brand management and marketing for the company.

OPPORTUNITY / CHALLENGE: 

What challenge were you trying to address with InnoviMobile?

Renaissance Hotels aims at helping guests discover their local neighborhood. We wanted to give guests an opportunity to use their own mobile phone in order to access local recommendations from our on-property concierge.

SOLUTION: 

What was the scope of their involvement?

We partnered up with InnoviMobile in order to develop what we call a navigator app which takes discoveries curated by on-property navigators and publishes them, allowing guests to find places to eat, drink, and spend time. InnoviMobile has developed an iOS and web-based app for us.

How did you come to work with InnoviMobile?

InnoviMobile was recommended by someone who had used them internally.

How much have you invested with InnoviMobile?

The cost of InnoviMobile's services was between $50,000 and $100,000.

What is the status of this engagement?

We started working with InnoviMobile in 2010-2011. The project was completed in 2012 or 2013.

RESULTS & FEEDBACK: 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

InnoviMobile has done great work. In terms of consumer impact, we've received quite a few downloads. People were using our content, but I don't have any exact numbers. We have shifted strategy in the meantime, and haven't continued with the app.

How did InnoviMobile perform from a project management standpoint?

InnoviMobile was responsive, timely, had a can-do attitude, understood our business challenge, and provided help for it. We mainly communicated over in-person meetings and email.

What did you find most impressive about InnoviMobile?

InnoviMobile was entrepreneurial, operating like a startup and remaining responsive to us. They were also cost-effective and delivered a good product.

Are there any areas InnoviMobile could improve?

I don't think so.

OVERALL SCORE: 5
QUALITY: 5
COST: 5
SCHEDULING: 4.5
There were no significant delays.
WILLING TO REFER: 4
It's been a while since I worked with InnoviMobile, so I don't know how they've evolved.