Drupal Implementation International Development Nonprofit
5.0
Oct 17, 2014
They’re extremely reliable. What they deliver works. They deliver on time, and they have a very collaborative approach. For example, we were using a ticketing system to track all the conversations and feedback for testing and so on. As we approached the deadline, they had a suggestion to speed it up. They invited me and another person on my team who was working closely on the project, to go out and work with them and their team for the day, in the same environment and office. This was for the simple benefit of being able to bounce questions off each other in a much quicker, more agile way. We did that three separate times during a three-week period, and it really sped things up. I was reluctant, thinking that we could do it by phone. But, when I went, it really did pay off. We got through much more work, and I really thought that was a great way of working. It was something that was driven by them, and it was their suggestion. I’m quite impressed with their approach, in general. It’s very agile and very collaborative, all with a view to never miss a deadline. Their availability is really strong, and communication around their availability is excellent.
