Top Answering Service in Indonesia
3 Companies
0 Leaders 3 Contenders
List of the Top Indonesia Answering Services Companies
Sponsored
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Featured
What are Featured Providers?
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- Undisclosed
- < $25 / hr
- 50 - 249
- Duluth, GA
Services provided
- 80% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Focus Areas
- 63% Answering services
- 37% Virtual receptionist
Answering Services reviews summaryVoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.
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- Reviews mention "communicative"
- Completed projects in 35 cities
- Reviews mention "open to feedback"
- Reviews mention "flexible"
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Phoenix, AZ
Services provided
- 50% Call Center Services
- 35% Sales Outsourcing
- 15% Back Office Outsourcing
Focus Areas
- 40% Answering services
- 30% Inbound appointment scheduling
- 30% Virtual receptionist
Answering Services reviews summaryNexa Receptionists provides Contact Center Services, including legal intake services, virtual assistant services, and lead generation. Reviews indicate a mixed performance; while one client praises their high-quality customer support and responsiveness, another client reports significant dissatisfaction with prolonged hold times and misleading information. Potential clients should consider these contrasting experiences before engagement.
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- 3.0 out of 5.0 rating for cost
- Reviewed 1 time in the past 6 months
- Reviews mention "open to feedback"
- Reviews mention "high-quality work"
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- $100,000+
- Undisclosed
- 10,000+
- Jakarta, Indonesia
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1
- 10% Business Consulting
Focus Areas
- 100% Answering services
Answering Services reviews summaryTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
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- Reviews mention "understands the needs of their clients"
- Reviews mention "communicative"
- Reviews mention "receptive"
- Reviews mention "accommodating"
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- Undisclosed
- Undisclosed
- 250 - 999
- Jakarta, Indonesia
Services provided
- 26% Call Center Services
- 32% Customer Service Outsourcing
- 20% Application Management & Support +2
- 12% Back Office Outsourcing
- 10% Sales Outsourcing
Focus Areas
- 100% Answering services
INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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- $1,000+
- < $25 / hr
- 10 - 49
- Jakarta, Indonesia
Services provided
- 20% Call Center Services
- 20% Cloud Consulting & SI
- 20% Customer Service Outsourcing +2
- 20% Market Research
- 20% Sales Outsourcing
Focus Areas
- 100% Answering services
Market Research company PT Callindo Solusi Indonesia offers Market Research and cloud consulting & SI. They were founded in 2014.
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Build My Project BriefClutch Leaders Matrix
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Indonesia Answering Services Companies
Contenders Breakdown
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- Undisclosed
- Undisclosed
- 250 - 999
- Jakarta, Indonesia
Ability to deliver
6.7/40.0- 0 Reviews
- 1.2 Clients & Experience
- 5.5 Market Presence
Service focus
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26% Call Center Services
- 100% Answering services
- 74% Other
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- $1,000+
- < $25 / hr
- 10 - 49
- Jakarta, Indonesia
Ability to deliver
5.9/40.0- 0 Reviews
- 1.4 Clients & Experience
- 4.6 Market Presence
Service focus
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20% Call Center Services
- 100% Answering services
- 80% Other
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- $100,000+
- Undisclosed
- 10,000+
- Jakarta, Indonesia
Ability to deliver
30.6/40.0- 17 Reviews
- 4.5 Clients & Experience
- 9.1 Market Presence
Service focus
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10% Call Center Services
- 100% Answering services
- 90% Other