# Top BPO Companies in Indonesia Recommended BPO companies in Indonesia include INFOMEDIA NUSANTARA, VALDO INC, PT Callindo Solusi Indonesia, OpenWay, GOS Indoraya, PT VADS Indonesia, Transcosmos Indonesia, Hub45, Xpandeast, GTE Media. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Indonesia Ratings Updated: Jul 11, 2026 ### [INFOMEDIA NUSANTARA](https://clutch.co/profile/infomedia-nusantara) - 250 - 999 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 12% Back Office Outsourcing - 26% Call Center Services - 20% Application Management & Support - 32% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984. [Visit Website](http://www.infomedia.co.id) --- ### [VALDO INC](https://clutch.co/profile/valdo) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10,000+ employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 30% Customer Service Outsourcing - 35% HR Consulting #### Company description Phone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002. [Visit Website](https://www.valdoinc.com) --- ### [PT Callindo Solusi Indonesia](https://clutch.co/profile/pt-callindo-solusi-indonesia) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Cloud Consulting & SI - 20% Customer Service Outsourcing - 20% Market Research - 20% Sales Outsourcing #### Company description Market Research company PT Callindo Solusi Indonesia offers Market Research and cloud consulting & SI. They were founded in 2014. [Visit Website](https://callindo.com/) --- ### [OpenWay](https://clutch.co/profile/openway) - 250 - 999 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description OpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing. [Visit Website](https://openwaygroup.com/) #### 78% of employees work in Jakarta office Jakarta, Indonesia Jalan Sultan Iskandar Muda, Kebayoran Lama, 76 - 100 employees +62 21 29403060 [See All Locations (2)](https://clutch.co/profile/openway#location) --- ### [GOS Indoraya](https://clutch.co/profile/gos-indoraya) - $5,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% IT Managed Services - 20% IT Strategy Consulting - 20% Other IT Consulting and SI - 20% Recruitment Process Outsourcing #### Company description IT strategy consulting company GOS Indoraya is located in Jakarta, Indonesia. They offer IT strategy consulting and IT managed services and were founded in 1994. [Visit Website](https://gos.co.id/) --- ### [PT VADS Indonesia](https://clutch.co/profile/pt-vads-indonesia) - 50 - 249 employees - Jakarta Selatan, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% CRM Consulting and SI - 20% IT Managed Services - 20% Social Media Marketing #### Company description Back Office Outsourcing company PT VADS Indonesia is in Jakarta Selatan, Indonesia. Established in 2008, the team provides Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://www.vads.co.id/) --- ### [Transcosmos Indonesia](https://clutch.co/profile/transcosmos-indonesia) - 50 - 249 employees - Ibukota Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% CRM Consulting and SI - 20% Social Media Marketing - 20% Direct Marketing #### Company description Based in Ibukota Jakarta, Indonesia, Transcosmos Indonesia is a Back Office Outsourcing company. Launched in 2013, the team provides Back Office Outsourcing and CRM consulting and SI. [Visit Website](http://www.trans-cosmos.co.id/) --- ### [Hub45](https://clutch.co/profile/hub45) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Batam, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 15% Content Moderation Services - 10% Customer Service Outsourcing - 20% Data Annotation Services - 5% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Founded in 2026, Hub45 is a Back Office Outsourcing company. Headquartered in Batam, Indonesia, the team provides Back Office Outsourcing and Data Annotation Services. [Visit Website](https://hub45.sg) --- ### [Xpandeast](https://clutch.co/profile/xpandeast) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Medan, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Content Marketing - 5% Demand Generation Marketing - 5% Email Marketing - 45% Sales Outsourcing - 5% Search Engine Optimization - 20% Social Media Marketing #### Company description Xpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs. [Visit Website](https://xpandeast.com/) --- ### [GTE Media](https://clutch.co/profile/gte-media) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Jakarta Selatan, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Translation - 30% Transcription #### Company description GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation. [Visit Website](http://gte-media.com/) #### 50% of employees work in Jakarta Selatan office Jakarta Selatan, Indonesia Gedung Plaza Mutiara, 8th Floor, Jl. DR. Ide Anak Agung Gde Agung, Kav. E.1.2 No. 1 & 2, Mega Kuningan, Jakarta Selatan, Indonesia 31 - 40 employees 08992575426 [See All Locations (2)](https://clutch.co/profile/gte-media#location) --- ### [PT Cekindo Business International](https://clutch.co/profile/pt-cekindo-business-international) - 250 - 999 employees - South Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 10% HR Consulting - 2% HR Outsourcing - 30% Business Consulting - 10% Market Research - 2% PEO/Employee Leasing - 3% Recruiting - 3% Staffing #### Company description Launched in 2011, PT Cekindo Business International is a Business Consulting company. Their team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO). [Visit Website](https://www.cekindo.com) --- ### [Syafira Service](https://clutch.co/profile/syafira-service) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Compliance Consulting - 25% Document Digitization & Management - 15% Immigration Law - 20% Translation #### Company description Syafira Service is a Compliance Consulting company. Founded in 2023, their team provides Compliance Consulting and Document Digitization & Management. [Visit Website](https://syafiraservices.com/) --- ### [Sophistec Global](https://clutch.co/profile/sophistec-global) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Business Continuity Management - 20% Document Digitization & Management - 20% Finance & Accounting Outsourcing (FAO) - 20% Business Consulting #### Company description Business Consulting company Sophistec Global is located in Jakarta, Indonesia. Their services include Business Consulting and Back Office Outsourcing. [Visit Website](https://sophistec.global/) --- ### [Emerhub](https://clutch.co/profile/emerhub) - $1,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Jakarta Selatan, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 25% Corporate Law - 10% Customs brokerage - 5% HR Outsourcing - 10% PEO/Employee Leasing - 10% Recruiting #### Company description Emerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia. [Visit Website](https://emerhub.com) --- ### [Virtual Assistant Indonesia](https://clutch.co/profile/virtual-assistant-indonesia) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 10% Corporate Law - 10% Document Digitization & Management - 10% Email Marketing - 10% Event Management - 10% Event Marketing - 10% Business Consulting - 10% Market Research - 10% Social Media Marketing - 10% Translation - 10% Transcription #### Company description Virtual Assistant Indonesia is a Market Research company. They were founded in 2011, and their services include Market Research and Event Marketing. [Visit Website](https://virtualassistantindonesia.wordpress.com/) --- ### [Asia Outsourcing Services](https://clutch.co/profile/asia-outsourcing-services) - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 15% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 12% HR Outsourcing - 13% Staffing #### Company description Asia Outsourcing Services is an answering service launched in 2003. The small team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO). [Visit Website](http://www.aos.co.id/aosweb/Forms/Common/index.aspx) --- ### [PT Outsource Indonesia](https://clutch.co/profile/pt-outsource-indonesia) - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 25% Accounting - 50% Call Center Services - 13% HR Outsourcing - 12% Recruiting #### Company description Small call center company PT Outsource Indonesia, is located in Jakarta, Indonesia. The team specializes in Call Center Services and Accounting. [Visit Website](http://www.outsourceindonesia.com/?q=id/beranda) --- ### [Heroleads Indonesia](https://clutch.co/profile/heroleads-indonesia) - 10 - 49 employees - Central Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 15% Advertising - 70% Sales Outsourcing - 15% Search Engine Optimization #### Company description Heroleads Indonesia is a Sales Outsourcing company. Headquartered in Central Jakarta, Indonesia, their small team provides Sales Outsourcing and Advertising. The agency was established in 2011. [Visit Website](https://heroleads.id/) --- ### [ATI Business Group](https://clutch.co/profile/ati-business-group) - 50 - 249 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 30% Web Development #### Company description Back Office Outsourcing company ATI Business Group is based in Jakarta, Indonesia. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO). [Visit Website](https://www.atibusinessgroup.com/) --- ### [PT Payrol Prima Indonesia (PayPrime)](https://clutch.co/profile/pt-payrol-prima-indonesia-payprime) - 50 - 249 employees - South Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Corporate Law - 10% HR Consulting - 10% Immigration Law - 30% IT Managed Services - 10% Labor & Employment Law - 10% PEO/Employee Leasing #### Company description PT Payrol Prima Indonesia (PayPrime), an IT managed services company, was founded in 1990. In South Jakarta, Indonesia, the team offers IT managed services and Back Office Outsourcing. [Visit Website](https://payprime.com) --- ### [PT NEC Indonesia](https://clutch.co/profile/pt-nec-indonesia) - 250 - 999 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 25% BI & Big Data Consulting & SI - 25% Back Office Outsourcing - 25% Broadcast Video - 25% IoT Development #### Company description Big data analytics company PT NEC Indonesia is located in Jakarta, Indonesia. They specialize in BI & big data consulting & SI and Back Office Outsourcing and were founded in 1968. [Visit Website](https://id.nec.com/) --- ### [SamOFis](https://clutch.co/profile/samofis) - 2 - 9 employees - Jakarta Pusat, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 80% Business Consulting #### Company description SamOFis is a small Jakarta Pusat, Indonesia-based Business Consulting company. Their services include Business Consulting and Call Center Services. [Visit Website](https://samofis.com/) --- ### [KiosMaya](https://clutch.co/profile/kiosmaya) - 10 - 49 employees - Jakarta, Indonesia #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 10% Email Marketing - 20% Sales Outsourcing - 20% Search Engine Optimization - 10% Social Media Marketing - 20% Web Development #### Company description KiosMaya is a branding firm. They are located in Jakarta, Indonesia and have small team. Their services include Branding and Search Engine Optimization. [Visit Website](https://kiosmaya.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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