Optimum Payroll

Payroll, HR, Time & Attendance - Made Simple.

Made for: 

Small-medium businesses that need an integrated HRIS suite for payroll, HR, and time/attendance. Also for those that need either in-house Windows/IBM or cloud-based SaaS options.

Not for: 

Businesses that do not need additional HR functions/integration.

Example customers: 

Sterling Bank & Trust

L A Alumnium Casting Co.

Norfolk Iron & Metal Co.

Great Lakes Rubber Company

West Virginia Media

Pricing

 
Trial unavailable
 
Pricing unavailable

Product Demo

Features

Payroll & Taxes

Payroll:
  •  Payment Processing
  •  Direct Deposit
  •  Check Printing
  •  Payroll Reports
Taxes:
  •  Filing/Management
  •  W-2 Preparation
  •  Deductions

Time/Labor & Benefits

Time/Labor:
  •  Attendance
  •  Hours Tracking
  •  PTO Accrual
Benefits:
  •  Healthcare
  •  Retirement Plans
  •  Bonuses

Integration & Access

Integration:
  •  Banks
  •  HR & Recruiting
  •  Accounting
Access:
  •  Employee Self Service
  •  Multi-Country Compatibility
  •  Mobile App Available

Support

Contact:
  •  Phone
  •  Online Chat
  •  Email
  •  Certified Expert Help
  •  24/7 Access
Online Resources:
  •  FAQs
  •  Forums
  •  Demos & Tutorials

Reviews of Optimum Payroll

Sophisticated Software with Great Support

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 3 (1 vote)

Ease of use: 

Average: 3.5 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Director, IT
 
$251 - $1000/mo. spend
 
Consumer products
 
51 - 200 employees
 
Chicago, IL

"Pricing package was great, and it is sophisticated yet easier for an administrator to teach the people under him how to use it."

Recommendations:

See if you can do the HR in house or use a provider like Hewitt. Otherwise, it may be redundant.

Experience:

Pricing package was great, and it is sophisticated yet easier for an administrator to teach the people under him how to use it. Payroll and HR. I have had to contact customer service from time to time but haven't had too many problems.

Pros:

They support their own software, so I don't get bounced around to multiple people and companies to problem solve.

Cons:

They tried to raise prices on me by billing me wrong once. That was annoying.

Overall rating: 
4.5

Integrates Well with ERP System

 
Survey Response
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Senior Manager, Administration
 
$51 - $250/mo. spend
 
Manufacturing
 
11 - 50 employees
 
Spokane, WA

"Optimum has exceeded my expectations as far as a payroll system goes, and their customer service is great."

Recommendations:

You will be very pleased in using Optimum for your payroll/HR needs.

Experience:

Works well with our ERP system and was recommended by the ERP system manufacturer. We use it for payroll processing, attendance reporting, training records, workplace injury reporting, etc... Optimum has exceeded my expectations as far as a payroll system goes, and their customer service is great. It has benefited me by making my job doing payroll so much easier with little time spent doing payroll each week.

Pros:

Can count on it to be accurate and it works well with our ERP system. It's a great tool because it saves me time in doing payroll.

Cons:

I can't think of anything I don't like.

Overall rating: 
5

Multi-Country Currency Compatibility via Optimum

 
Survey Response
Overall rating: 

3.0

Features: 

Average: 3 (1 vote)

Ease of use: 

Average: 3 (1 vote)

Support: 

Average: 3 (1 vote)

Willing to refer: 

Average: 3 (1 vote)

About the Customer
Entry-level, Legal
 
$251 - $1000/mo. spend
 
Energy & natural resources
 
11 - 50 employees
 
Miami, FL

"They have good customer support and multi-country currency."

Recommendations:

I recommend it. It's got good customer support, and it's easy and fast to use.

Experience:

They have good customer support and multi-country currency. It's fast and easy.

Pros:

Good support.

Cons:

The price of the license.

Overall rating: 
3

Good Value and Simple Layout for Payroll

 
Survey Response
Overall rating: 

5.0

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Senior Manager, Administration
 
$251 - $1000/mo. spend
 
Retail
 
201 - 500 employees
 
San Diego, CA

"It's easy to use overall and a good value."

Recommendations:

Make sure to use the demos they have.

Experience:

It's easy to use overall and a good value. Overall I am satisfied. There are easy layout sheets.

Pros:

Simple and basic needs are met.

Cons:

The price.

Overall rating: 
5