APS

Workforce management born in the cloud

Made for: 

Small or midsize businesses looking for customizable/scalable cloud-based core HR, online payroll, and/or time & attendance solutions.

Not for: 

Large businesses, or other businesses only in need of simple payroll/accounting.

Example customers: 

Greater New Orleans Development Foundation

Centenary College of Louisiana

Columbia Southern University

Northwest Louisiana Association of Realtors

Pricing

 
Trial unavailable
 
Pricing unavailable

Product Demo

Features

Payroll & Taxes

Payroll:
  •  Payment Processing
  •  Direct Deposit
  •  Check Printing
  •  Payroll Reports
Taxes:
  •  Filing/Management
  •  W-2 Preparation
  •  Deductions

Time/Labor & Benefits

Time/Labor:
  •  Attendance
  •  Hours Tracking
  •  PTO Accrual
Benefits:
  •  Healthcare
  •  Retirement Plans
  •  Bonuses

Integration & Access

Integration:
  •  Banks
  •  HR & Recruiting
  •  Accounting
Access:
  •  Employee Self Service
  •  Multi-Country Compatibility
  •  Mobile App Available

Support

Contact:
  •  Phone
  •  Online Chat
  •  Email
  •  Certified Expert Help
  •  24/7 Access
Online Resources:
  •  FAQs
  •  Forums
  •  Demos & Tutorials

Reviews of APS

Cloud-Based System with Modern Features

 
Survey Response
Overall rating: 

4.0

Features: 

Average: 3.5 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 3 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Manager, Finance
 
$251 - $1000/mo. spend
 
Education & training
 
51 - 200 employees
 
Shreveport, LA

"I like that it is a cloud-based payroll system with advanced technology and individualized support."

Recommendations:

I would most definitely recommend APS. They enable the production of concise reports, but I think the feature that trumps all others is employee self-service. Employees can monitor their human resources information themselves, which our employees truly appreciate.

Experience:

For one, it is not overly expensive/costly compared to similar payroll management systems. Next, it makes everything so much easier: it is efficiently organized and saves us a lot of time and headache, especially with its customization features. Lastly, it is very secure: the data is carefully integrated, and we have not encountered a single problem with this.

We use the expanded details tab in employee records to input sensitive information. We also use the OSHA tracking and reporting feature to monitor our compliance with their standards. We love it: it is so efficient in that we can use it to maintain payroll, human resources, and time and attendance all in one integrated system. It has also saved us so much time and energy. The office is also conveniently located, so we can call for assistance at any time.

Pros:

I like that it is a cloud-based payroll system with advanced technology and individualized support. It can also be used in a mobile platform, which is great if we have to access the system remotely.

Cons:

APS does not offer 24/7 live support, so it is not available to help if we are working late hours - something that often times happens. Maybe they could add an on-call person to contact for help on the weekends.

Overall rating: 
4

Lower HR Costs with APS

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
President, Human Resources
 
$251 - $1000/mo. spend
 
Telecommunications
 
11 - 50 employees
 
Philadelphia, PA

"Excellent customer support at a fairly reasonable cost. Reduces our overall cost to administer HR payroll and tax obligations of our company."

Recommendations:

I would highly recommend outsourcing to APS due their excellent customer service and overall performance.

Experience:

APS was referred by another franchisee who recently switched to APS. We use direct deposit, profit center reporting, w-2 preparation. Excellent customer service at fairly reasonable cost. We have been able to lower our cost to administer our HR payroll and tax reporting obligations by reducing staff in our accounting dept. Plus, we have reduced the possibility of payroll and tax reporting errors.

Pros:

Transfer of responsibility to someone else for payroll tax filings.

Cons:

Cost, of course.

Overall rating: 
4.5

Bad Customer Service and Lacks Features

 
Survey Response
Overall rating: 

4.0

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 3.5 (1 vote)

Support: 

Average: 3.5 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Vice President, Human Resources
 
$251 - $1000/mo. spend
 
Business services
 
201 - 500 employees
 
Chicago, IL

"APS has bad customer service and lacks the features that other brands have. However, APS has overall made my job easier."

Recommendations:

It gets the job done.

Experience:

APS has bad customer service and lacks the features that other brands have. We use the error-checking algorithm. However, APS has overall made my job easier.

Pros:

Provider is an e-filer with the IRS.

Cons:

Bad customer service.

Overall rating: 
4

Highly Recommended Product for Quick Payroll

 
Survey Response
Overall rating: 

4.0

Features: 

Average: 3.5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Senior Manager, Sales
 
$51 - $250/mo. spend
 
Business services
 
11 - 50 employees
 
Tampa, FL

"APS is quicker and easier to use."

Recommendations:

Use this product!

Experience:

APS is quicker and easier to use. It's been good, it helps me get the payroll quicker.

Pros:

It's easy to use.

Cons:

Nothing.

Overall rating: 
4

Difficult to Make Changes

 
Survey Response
Overall rating: 

2.5

Features: 

Average: 2.5 (1 vote)

Ease of use: 

Average: 2 (1 vote)

Support: 

Average: 3.5 (1 vote)

Willing to refer: 

Average: 2.5 (1 vote)

About the Customer
Manager, Administration
 
$0 - $50/mo. spend
 
Manufacturing
 
2 - 10 employees
 
Columbus, OH

"They need a more friendly user system. It hasn't really helped us that much."

Recommendations:

Don't use it.

Experience:

We thought they had better options, so we chose them. They need a more friendly user system. It hasn't really helped us that much.

Pros:

I really do not care for it.

Cons:

How it is difficult to change things.

Overall rating: 
2.5

Helpful and Simple Interface with APS

 
Survey Response
Overall rating: 

3.5

Features: 

Average: 3 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 4 (1 vote)

Willing to refer: 

Average: 3.5 (1 vote)

About the Customer
Manager, Finance
 
$251 - $1000/mo. spend
 
Information technology
 
201 - 500 employees
 
San Francisco, CA

"The easy interface is very helpful."

Recommendations:

Recommend it because it easy to use.

Experience:

It is already in our system. We use direct deposit, tax and others. It's good, but not the best.

Pros:

The easy interface is very helpful.

Cons:

There needs to be less customization.

Overall rating: 
3.5

Cost Efficient and Fast System

 
Survey Response
Overall rating: 

4.5

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Manager, Administration
 
$51 - $250/mo. spend
 
Health care & life sciences
 
11 - 50 employees
 
Birmingham, AL

"It was cost efficient… It performs very well."

Recommendations:

It is fast and reliable.

Experience:

It was cost efficient. We use all the features. It performs very well.

Pros:

It is fast and easy.

Cons:

Nothing.

Overall rating: 
4.5

Average Performance and Poor Service

 
Survey Response
Overall rating: 

3.0

Features: 

Average: 3.5 (1 vote)

Ease of use: 

Average: 3.5 (1 vote)

Support: 

Average: 2.5 (1 vote)

Willing to refer: 

Average: 3 (1 vote)

About the Customer
Manager, Finance
 
$251 - $1000/mo. spend
 
Consumer products
 
11 - 50 employees
 
Sacramento, CA

"We use it for payroll and deductions. It performs adequately."

Experience:

Selected because it was the best option at the time. We use it for payroll and deductions. It performs adequately.

Pros:

Easy

Cons:

Poor service

Overall rating: 
3

APS Saves Time

 
Survey Response
Overall rating: 

2.0

Features: 

Average: 3 (1 vote)

Ease of use: 

Average: 2.5 (1 vote)

Support: 

Average: 1.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Manager, Business Development
 
$51 - $250/mo. spend
 
Manufacturing
 
51 - 200 employees
 
Houston, TX

"APS has great customer service."

Recommendations:

APS has great customer service.

Experience:

We were looking for an easy payroll solution. We use direct deposit. The main benefit is that APS Payroll saves us time.

Pros:

Nearby location to us.

Cons:

None.

Overall rating: 
2

Fast and Reliable Payroll

 
Survey Response
Overall rating: 

4.0

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Director, Medium Business
 
$251 - $1000/mo. spend
 
Education & training
 
51 - 200 employees
 
Washington, DC

"It's performed well, and it makes the payroll system more reliable."

Recommendations:

You should choose it.

Experience:

We have had some technical issues with APS. We use all of the features in the system. It's performed well, and it makes the payroll system more reliable.

Pros:

It's very fast.

Cons:

There are some bugs.

Overall rating: 
4