# Top Call Center Services & Voice Services in Guatemala Recommended Call Centers companies in Guatemala include Infinity Center BPO, Allied Global, Conekta Force, BPO Innovations, Five Star Solutions, VXI Global Solutions Inc., Everise, Conduent. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Guatemala Ratings Updated: Jul 25, 2026 ### [Infinity Center BPO](https://clutch.co/profile/infinity-center-bpo) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Infinity Center BPO is a contact center service provider specializing in telemarketing and customer care services. Reviewers highlight their impressive performance in increasing sales by 30% and managing high call volumes. Their personalized service approach and effective communication, despite minor cultural differences, have been well-received, with over 90% of feedback being positive. [Visit Website](https://infinitycenterbpo.com/) #### Customized support Clients have expressed high satisfaction with Infinity Center BPO's customized support, highlighting their personalized service as a standout feature. One client noted the team's proactive approach in presenting solutions to challenges, which significantly contributed to a 30% increase in sales. The quick setup of a dedicated group for campaigns further underscores their responsive service. Minor cultural differences were acknowledged, but overall, the sentiment reflects strong endorsement of their tailored assistance. #### 1 review mentions Call Center Services Call Center Services for Energy Solutions Company 5.0/5 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. - 1 of 1 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684) #### Experience in 1 industry Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives. [Read All Reviews](https://clutch.co/profile/infinity-center-bpo?verified=true#reviews) ##### Energy & natural resources Experience Infinity Center BPO demonstrates strong expertise in the Energy & natural resources sector, particularly in call center services and marketing support. Clients have reported a notable 30% increase in sales due to their efficient handling of campaigns and impressive call volume management. Their personalized service and proactive problem-solving approach have been highlighted as key strengths. Overall sentiment is positive, with clients recommending proactive communication and clear project scopes for effective collaboration. - 1 review for energy & natural resources industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Energy Solutions Company (5.0/5, Aug 26, 2022): An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. [Read Full Review](https://clutch.co/go-to-review/infinity-center-bpo/155684) #### 50% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 5-45 7A Avenida 50 - 75 employees (502) 2375-0025 [See All Locations (2)](https://clutch.co/profile/infinity-center-bpo#location) --- ### [Allied Global](https://clutch.co/profile/allied-global) - < $25 average hourly rate - 1,000 - 9,999 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Cloud Consulting & SI - 10% IT Managed Services - 20% IT Strategy Consulting - 20% Mobile App Development - 10% IT Staff Augmentation #### Company description Allied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala. [Visit Website](https://alliedglobal.com/) --- ### [Conekta Force](https://clutch.co/profile/conekta-force) - $50,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Translation #### Company description Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://conektaforce.com/) --- ### [BPO Innovations](https://clutch.co/profile/bpo-innovations) - 10 - 49 employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 12% Call Center Services - 25% Customer Service Outsourcing - 13% Sales Outsourcing #### Company description Small Back Office Outsourcing company BPO Innovations, is located in Ciudad de Guatemala, Guatemala. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](https://bpoinnovations.com/contacts/) --- ### [Five Star Solutions](https://clutch.co/profile/five-star-solutions) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Guatemala City, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 25% Customer Service Outsourcing - 15% Sales Outsourcing - 10% Staffing #### Company description Five Star Solutions is an answering service in Sioux Falls, South Dakota and Guatemala City, Guatemala. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.getfivestar.com/) #### 18% of employees work in Guatemala City office Guatemala City, Guatemala Centro Corporativio Guayacan 301 - 400 employees 6059782121 [See All Locations (3)](https://clutch.co/profile/five-star-solutions#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 13% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 15 av. 5-00 Zona 13 Edificio WTC Torre 4 751 - 1000 employees +50223106602 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [Everise](https://clutch.co/profile/everise) - $250,000+ minimum project size - 10,000+ employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 10% Blockchain - 10% Branding - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% Application Testing #### Company description Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services. [Visit Website](https://weareeverise.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 17% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala Avenida Hincapie 7-23, Zepto 1001 - 2000 employees [See All Locations (8)](https://clutch.co/profile/everise#location) --- ### [Conduent](https://clutch.co/profile/conduent) - $1,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Ciudad de Guatemala, Guatemala #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) - 25% HR Consulting - 10% Sales Outsourcing #### Company description Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting. [Visit Website](https://www.conduent.co.uk/) #### 9% of employees work in Ciudad de Guatemala office Ciudad de Guatemala, Guatemala 15 Avenida 18 501 - 750 employees +502 2413 8258 [See All Locations (17)](https://clutch.co/profile/conduent#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. 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