# Top Call Center Services & Voice Services in the Dominican Republic

Recommended Call Centers companies in Dominican Republic include Leadium, Horatio, OutPLEX, Disa Innovations, Call Center Pros, TN Outsourcing, United Nearshore Operations, Advensus, TrueShore, CCD Health.



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## List of the Best Top Call Center Services & Voice Services in the Dominican Republic

Ratings Updated: Aug 25, 2026


### [Leadium](https://clutch.co/profile/leadium)
#### 5 out of 5 star rating (76 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Call Center Services
- 10% Content Marketing
- 5% Email Marketing
- 75% Sales Outsourcing

#### Company description
Leadium is a proficient contact center services provider, offering outbound call center and telemarketing services tailored to enhance lead generation and sales appointments for businesses. They have garnered overwhelmingly positive feedback, with 90% of reviewers commending their professionalism, project management, and ability to exceed targets. Their adaptability and strategic approach to handling customer service needs are frequently highlighted, making them a reliable partner for businesses seeking efficient telephonic support.
[Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness)


#### Reviewed 13 times in the past 6 months

Recent reviews of Leadium reflect a strong overall sentiment, highlighting their effectiveness in generating qualified leads for diverse sectors. Clients praised Leadium's ability to filter prospects based on specific needs, resulting in more relevant conversations. For instance, the CEO of Tomorrow noted improved engagement with businesses focusing on embedded finance. However, some clients suggested enhancements in sharing market feedback and documentation. Overall, Leadium is recognized for its professionalism, adaptability, and alignment with client values.
- 13 of 13 reviews are 5 stars
- Less than $10,000 avg. project cost
[Read 13 Recent Reviews](https://clutch.co/profile/leadium?sort_by=date_desc&verified=true#reviews)

#### 13 reviews mention Call Center Services

Call Center & Sales Outsourcing Services for Senior Care Co
5.0/5 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline.
- 11 of 13 Call Center Services reviews are 5 stars
- $10,000 – $49,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/leadium/257591)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Leadium is praised for providing good value for money, with clients noting their effective lead generation strategies and the quality of meetings set. Feedback highlighted that their services often lead to increased sales opportunities and improved conversion rates. For instance, one client remarked on the cost-effectiveness of acquiring leads through Leadium, while another noted a 30% increase in meetings booked. Overall, clients appreciated the balance between cost and the substantial outcomes achieved.
[Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews)
- Less than $10,000 (17 reviews)
- $10,000 to $49,000 (13 reviews)
- $50,000 to $199,999 (7 reviews)
- $200,000 to $999,999 (2 reviews)

#### 2% of employees work in Santo Domingo office
Santo Domingo, Dominican Republic
Av John F Kennedy no. 88
1 employees
(725) 215-1886
[See All Locations (4)](https://clutch.co/profile/leadium#location)

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### [Horatio](https://clutch.co/profile/horatio)
#### 5 out of 5 star rating (3 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Urbanization, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% AI Consulting
- 20% Back Office Outsourcing
- 20% Call Center Services
- 10% Content Moderation Services
- 25% Customer Service Outsourcing
- 5% Data Annotation Services
- 10% Finance & Accounting Outsourcing (FAO)

#### Company description
Horatio is a customer support outsourcing company that provides comprehensive end-to-end support services, including email, phone, and chat. Reviews highlight their exceptional project management, adaptability, and ability to deliver on time. With a track record of significantly improving client metrics, such as customer satisfaction scores and response times, Horatio is praised for their holistic support approach, with approximately 90% of feedback being positive.
[Visit Website](https://www.hirehoratio.com/)


#### Proactive
Clients consistently highlight Horatio's proactive approach in their project management. For instance, one client noted that Horatio 'proactively identifies areas of opportunity,' which contributed to significant improvements in customer satisfaction and response times. Overall, the sentiment reflects a strong appreciation for Horatio's ability to anticipate needs and deliver timely solutions, reinforcing their reputation for effective and responsive service.
- Customer Service Outsourcing for Coffee Machine Retailer (5.0/5, Aug 19, 2026): Horatio's project management is world-class. They have delivered every item on time, and they proactively identify areas of opportunity. [Read Full Review](https://clutch.co/go-to-review/horatio/481041)

#### Reviewed 1 time in the past 6 months

Recent reviews of Horatio highlight their exceptional customer support capabilities, particularly noted by a client from Terra Kaffe. The client praised Horatio's proactive project management, achieving significant improvements in customer satisfaction and response times. Their ability to deliver on time and identify opportunities for enhancement was specifically commended. Overall, feedback indicates a strong alignment of values and a high level of satisfaction with the services provided, with no areas for improvement identified.
- 1 of 1 reviews is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
[Read 1 Recent Review](https://clutch.co/profile/horatio?sort_by=date_desc&verified=true#reviews)

#### Experience in 2 industries

Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence.
[Read All Reviews](https://clutch.co/profile/horatio?verified=true#reviews)

##### Publishing Experience
The reviews highlight the provider's strong expertise in customer service solutions tailored for the Publishing industry. Clients commend their adaptability, effective communication, and the ability to generate valuable data insights through reporting. Their service has notably improved client operations and responsiveness. Overall, the sentiment reflects satisfaction with the provider's impact, emphasizing their capacity to enhance customer support processes, making them a strong candidate for businesses seeking reliable outsourcing partners.
- 1 review for publishing industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Customer Support Outsourcing for Lifestyle Media Company (5.0/5, Aug 3, 2020): Horatio provides ongoing customer service support. After handling customer engagement during a pop-up shop, they were kept on to provide ongoing services. They also offer weekly reporting.
 [Read Full Review](https://clutch.co/go-to-review/horatio/29465)

##### Consumer products & services Experience
Horatio has demonstrated substantial expertise in the Consumer Products & Services sector, particularly in customer support solutions. Clients appreciate their alignment with company values, strong project management, and the ability to enhance customer satisfaction significantly. The case of Terra Kaffe highlights Horatio's strengths in providing comprehensive support, leading to measurable improvements in key metrics. Their proactive approach and holistic knowledge make them a strong candidate for businesses seeking reliable customer service partnerships.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $1,000,000 – $9,999,999 avg. project cost
- Customer Service Outsourcing for Coffee Machine Retailer (5.0/5, Aug 19, 2026): Horatio provided customer support for a coffee machine retailer. The team assisted the client's customers with their purchasing experience, troubleshooting, repair and replacement, and full lifecycle support. [Read Full Review](https://clutch.co/go-to-review/horatio/481041)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service.
[Read All Reviews](https://clutch.co/profile/horatio?verified=true#reviews)
- $50,000 to $199,999 (1 reviews)
- $1,000,000 to $9,999,999 (1 reviews)

---

### [OutPLEX](https://clutch.co/profile/outplex)
#### 5 out of 5 star rating (1 reviews)
- 1,000 - 9,999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
[Visit Website](https://outplex.com/)


#### Great project management
Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication.

#### Experience in 1 industry

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)

##### Consumer products & services Experience
OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement.
- 1 review for consumer products & services industry
- 1 review is 5 stars
- $10,000 – $49,000 avg. project cost
- Inbound Customer Service for Jewelry Retailer  (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585)

#### 5.0 out of 5.0 rating for cost

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
[Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews)
- $10,000 to $49,000 (1 reviews)

#### 65% of employees work in Santo Domingo office
Santo Domingo, Dominican Republic
Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
401 - 500 employees

[See All Locations (3)](https://clutch.co/profile/outplex#location)

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### [Disa Innovations](https://clutch.co/profile/disa-innovations)
#### 5 out of 5 star rating (4 reviews)
- $5,000+ minimum project size
- < $25 average hourly rate
- 2 - 9 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 15% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing
- 15% HR Outsourcing
- 15% Recruiting
- 15% Sales Outsourcing

#### Company description
Disa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.
[Visit Website](http://www.disainnovations.com)


#### Great project management
Clients have consistently praised Disa Innovations for their excellent project management, highlighting their punctual delivery and responsiveness to needs. One reviewer noted the 'effective project management' as a key strength, emphasizing the timely execution of tasks and the company's adaptability to specific requirements. Overall, the sentiment reflects strong satisfaction with Disa Innovations' ability to manage projects efficiently, contributing to successful outcomes.

#### 1 review mentions Call Center Services

Sales Outsourcing for Refrigeration Solutions Company
5.0/5 — Disa Innovations provided sales assistance, sales development, and outbound calling for a refrigeration solutions company. The team focused on reaching customers needing refrigeration system renewals.
- 1 of 1 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/disa-innovations/270855)

#### Experience in 1 industry

Disa Innovations has received positive feedback primarily in the construction industry, where they provided tailored contact center solutions to enhance customer support and appointment setting. Clients noted their effective project management, adaptability to unique business needs, and strong communication. Overall, the sentiment is highly favorable, indicating that Disa Innovations is a strong fit for construction firms seeking improved customer engagement and operational efficiency.
[Read All Reviews](https://clutch.co/profile/disa-innovations?verified=true#reviews)

##### Construction Experience
Disa Innovations has demonstrated strong capabilities in providing tailored contact center solutions for the construction industry, notably enhancing customer support and appointment setting. Clients appreciate their effective project management, timely delivery, and responsiveness to specific business needs. The overall sentiment reflects satisfaction with their adaptability and value for cost, making them a suitable choice for construction companies seeking to improve client interactions and operational efficiency.
- 1 review for construction industry
- 1 review is 5 stars
- Less than $10,000 avg. project cost
- Contact Center Services for Construction Company (5.0/5, Feb 20, 2024): Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. [Read Full Review](https://clutch.co/go-to-review/disa-innovations/269972)

#### 85% of employees work in Santo Domingo office
Santo Domingo, Dominican Republic
Ave. 27 de Febrero #351, Edificio Savery 
2 - 5 employees
9548527336
[See All Locations (2)](https://clutch.co/profile/disa-innovations#location)

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### [Call Center Pros](https://clutch.co/profile/call-center-pros)
#### 4.5 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 56% Back Office Outsourcing
- 15% Call Center Services
- 29% Customer Service Outsourcing

#### Company description
Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.
[Visit Website](http://callcenterpros.com/)


#### Efficient
Clients consistently highlight Call Center Pros' efficiency as a key strength. One client noted that the service provider's ability to deliver quality work quickly allowed their team to save countless hours, leading to a 25% revenue growth. Additionally, they emphasized that Call Center Pros is very efficient and fast in their work. Overall, the sentiment regarding efficiency is overwhelmingly positive, reflecting the company's capability to enhance productivity for its clients.
- Online Customer Support for Information Technology Company (4.0/5, Aug 12, 2017): They are very efficient and fast in their work, which is great. [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137083)

#### Experience in 3 industries

Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.
[Read All Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews)

##### Financial services Experience
Call Center Pros demonstrates significant expertise in the Financial services sector, providing timely and effective back office solutions. Clients appreciate their strong communication and responsiveness, which enhances customer engagement. Feedback highlights their ability to reduce operational costs while maintaining high service quality. Overall, the company is recognized for its deep understanding of financial products and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable support in this industry.
- 1 review for financial services industry
- 1 review is 5 stars
- $50,000 – $199,999 avg. project cost
- Financial Services Online Customer Support (5.0/5, Aug 11, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137993)

##### IT Services Experience
Call Center Pros has received positive feedback in the IT Services industry, highlighting their effective outbound communication services and ability to enhance customer service standards. Clients appreciate their organized team approach, which has led to significant cost savings and improved business efficiency. Their expertise in handling customer interactions and generating new business is noted as a strength, although there is a suggestion for improvement in adopting newer technologies. Overall, they demonstrate a strong fit for businesses seeking impactful IT service solutions.
- 1 review for it services industry
- Less than $10,000 avg. project cost
- Information Technology Customer Verification (4.5/5, Aug 14, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137379)

##### Healthcare Experience
Call Center Pros has received positive feedback for their expertise in providing back office services such as data entry and claims processing within the Healthcare industry. Clients highlight their efficient turnaround times, strong communication, and effective work ethic, noting significant cost savings of approximately $250,000 monthly. The strong referral-based partnerships and four-year client relationships underscore their reliability and capability, making them a viable option for Healthcare organizations seeking to enhance operational efficiency.
- 1 review for healthcare industry
- $50,000 – $199,999 avg. project cost
- Online Customer Support for Healthcare Company (4.5/5, Aug 16, 2017):  [Read Full Review](https://clutch.co/go-to-review/call-center-pros/138263)

#### 4.4 out of 5.0 rating for cost

What Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
[Read All Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews)
- Less than $10,000 (2 reviews)
- $50,000 to $199,999 (2 reviews)

#### Completed projects in 4 cities
- Charleston, South Carolina (1 projects)
- New York City, New York (1 projects)
- Los Angeles, California (1 projects)
- Phoenix, Arizona (1 projects)

[View Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews)

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### [TN Outsourcing](https://clutch.co/profile/tn-outsourcing)
- $10,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santiago de los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 50% Call Center Services
- 25% Customer Service Outsourcing

#### Company description
TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
[Visit Website](https://tnoutsourcing.com/)


---

### [United Nearshore Operations](https://clutch.co/profile/united-nearshore-operations)
- 250 - 999 employees
- Santiago de los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 70% Call Center Services
- 10% Sales Outsourcing

#### Company description
United Nearshore Operations is an answering service. They are based in Santiago de los Caballeros, Dominican Republic. Their team specializes in Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.uno.com.do/)


---

### [Advensus](https://clutch.co/profile/advensus)
- 1,000 - 9,999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 30% Customer Service Outsourcing
- 35% Sales Outsourcing

#### Company description
Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
[Visit Website](https://advensus.com/)


---

### [TrueShore](https://clutch.co/profile/trueshore)
- $1,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 13% Back Office Outsourcing
- 40% Call Center Services
- 24% Customer Service Outsourcing
- 23% Sales Outsourcing

#### Company description
In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
[Visit Website](http://trueshore.com)


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### [CCD Health](https://clutch.co/profile/ccd-health)
#### 4.2 out of 5 star rating (3 reviews)
- $10,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 65% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved efficiency and quality, and saving you valuable resources.
[Visit Website](https://www.ccdcare.com)


---

### [Synergies Corp.](https://clutch.co/profile/synergies-corp-0)
- $5,000+ minimum project size
- < $25 average hourly rate
- 250 - 999 employees
- Santiago De Los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 20% Call Center Services
- 20% Commercial Brokerage Services
- 20% Email Marketing
- 20% IT Managed Services
- 20% Sales Outsourcing

#### Company description
Synergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
[Visit Website](https://synergiescorp.com)


---

### [Communicate to Connect C2C](https://clutch.co/profile/communicate-connect-c2c)
- $100,000+ minimum project size
- < $25 average hourly rate
- 50 - 249 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Call Center Services
- 15% Commercial Property Management
- 30% Customer Service Outsourcing
- 5% Freight forwarding
- 25% Sales Outsourcing

#### Company description
Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
[Visit Website](https://c2ccallcenter.com/)


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### [Xonnextions](https://clutch.co/profile/xonnextions)
- $1,000+ minimum project size
- $25 - $49 average hourly rate
- 10 - 49 employees
- Pantoja, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 20% Back Office Outsourcing
- 70% Call Center Services
- 10% Customer Service Outsourcing

#### Company description
Founded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.xonnextions.com)


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### [Interboost Staffing Solutions](https://clutch.co/profile/interboost-staffing-solutions)
- < $25 average hourly rate
- 250 - 999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 50% Call Center Services
- 50% Customer Service Outsourcing

#### Company description
Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
[Visit Website](https://interbooststaffingsolutions.com/)


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### [Emerge Virtual Solutions](https://clutch.co/profile/emerge-virtual-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 35% Call Center Services
- 30% Customer Service Outsourcing
- 35% Sales Outsourcing

#### Company description
Founded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
[Visit Website](https://www.emergevirtual.io/)


#### Very responsive

Emerge Virtual Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

---

### [Evallish BPO LLC](https://clutch.co/profile/evallish-bpo)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Santiago de los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 50% Call Center Services
- 30% Customer Service Outsourcing
- 10% Sales Outsourcing

#### Company description
Evallish BPO LLC is a Santiago de los Caballeros, Dominican Republic-based answering service. The team provides Call Center Services and Customer Service Outsourcing.
[Visit Website](https://evallishbpo.com/)


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### [Center Quest](https://clutch.co/profile/center-quest)
- $5,000+ minimum project size
- $25 - $49 average hourly rate
- 50 - 249 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 20% Custom Software Development
- 15% AI Development
- 15% Back Office Outsourcing
- 20% Call Center Services
- 15% Customer Service Outsourcing
- 15% Sales Outsourcing

#### Company description
Software development company Center Quest was established in 2017. The midsize team offers Custom Software Development and Call Center Services.
[Visit Website](https://cquest.do)


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### [Telecom Networks Contact Center](https://clutch.co/profile/telecom-networks-contact-center)
- 250 - 999 employees
- Santiago De Los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% IT Managed Services
- 25% Sales Outsourcing

#### Company description
Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
[Visit Website](https://www.telecomnetworks.net/)


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### [Data Vimenca](https://clutch.co/profile/data-vimenca)
- 1,000 - 9,999 employees
- Santiago De Los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
[Visit Website](https://datavimenca.com.do/)


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### [Synergy World Call Center](https://clutch.co/profile/synergy-world-call-center)
- 10 - 49 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 40% Call Center Services
- 30% Customer Service Outsourcing
- 30% Sales Outsourcing

#### Company description
Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
[Visit Website](https://synergywcc.com/)


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### [Shephard & Go Solutions](https://clutch.co/profile/shephard-go-solutions)
- $1,000+ minimum project size
- < $25 average hourly rate
- 10 - 49 employees
- Puerto Plata, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 5% Building Security Services
- 15% Call Center Services
- 10% Commercial Property Management
- 10% Customer Service Outsourcing
- 10% Digital Engineering
- 10% Insurance Services & Brokers
- 10% Recruiting
- 10% Staffing
- 10% Translation

#### Company description
Shephard & Go Solutions is a Puerto Plata, Dominican Republic-based phone answering service. The team offers Call Center Services and Customer Service Outsourcing.
[Visit Website](https://www.shephardgo.com/)


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### [Revenue Stream Caribe](https://clutch.co/profile/revenue-stream-caribe)
- 10 - 49 employees
- Santiago De Los Caballeros, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Back Office Outsourcing
- 15% Call Center Services
- 25% CRM Consulting and SI
- 10% Customer Service Outsourcing
- 25% Business Consulting
- 15% Sales Outsourcing

#### Company description
Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
[Visit Website](https://www.revenuestreamcaribe.com/about)


#### 50% of employees work in Santiago De Los Caballeros office
Santiago De Los Caballeros, Dominican Republic
Santiago
2 - 5 employees

[See All Locations (2)](https://clutch.co/profile/revenue-stream-caribe#location)

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### [NS Outsourcing](https://clutch.co/profile/ns-outsourcing)
- 250 - 999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
[Visit Website](https://www.nsoutsourcing.com/)


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### [Vixicom](https://clutch.co/profile/vixicom)
- 2 - 9 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 25% Back Office Outsourcing
- 25% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing

#### Company description
Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
[Visit Website](https://vixicom.com)


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### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence)
#### 4.6 out of 5 star rating (4 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 12% AI Consulting
- 10% AI Development
- 35% Back Office Outsourcing
- 12% Call Center Services
- 18% Customer Service Outsourcing
- 5% Business Consulting
- 8% Sales Outsourcing

#### Company description
Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.
[Visit Website](https://acquire.ai)


#### 4 reviews mention Call Center Services

Customer-based Phone Support for Business Service
5.0/5 — 
- 2 of 4 Call Center Services reviews are 5 stars
- $50,000 – $199,999 avg. project cost
[Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631)

#### Experience in 3 industries

Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency.
[Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews)

##### Other industries Experience
Acquire Intelligence has garnered positive feedback from clients in the Other industries sector, highlighting their expertise in inbound and outbound services. Clients appreciate the provider's quick response times and efficiency, resulting in significant cost savings and improved operational focus. Notable strengths include proficient customer service and the ability to enhance data management processes. Overall, their commitment to quality and customer satisfaction positions them as a strong candidate for businesses seeking reliable outsourcing solutions.
- 3 reviews for other industries industry
- 2 reviews are 5 stars
- $50,000 – $199,999 avg. project cost
- Calling Services for Nonprofit (4.5/5, Dec 24, 2017):  [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131)
- Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017):  [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631)
- Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017):  [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257)

##### Hospitality & leisure Experience
Acquire Intelligence demonstrates strong expertise in the Hospitality & leisure industry, particularly in handling high volumes of inbound and outbound calls. Clients appreciate their efficiency, fast response times, and the cost savings they provide, with one client noting a monthly savings of $1,500. The provider's telemarketing capabilities have been positively highlighted, making them a reliable choice for businesses seeking to improve their communication efficiency and customer service in this competitive sector.
- 1 review for hospitality & leisure industry
- $50,000 – $199,999 avg. project cost
- Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017):  [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400)

##### Other Industry Experience
Acquire Intelligence has demonstrated significant expertise in customer service within the Other Industry sector. Clients highlight their responsibility, communication skills, and ability to enhance customer service processes, resulting in substantial cost savings of up to $150,000 monthly. Their commitment to quality service has fostered long-term partnerships since 2010. While there is a suggestion for increasing staff capacity, overall sentiment reflects strong satisfaction, making them a viable option for businesses seeking effective inbound services.
- 1 review for other industry industry
- 1 review is 5 stars
- $200,000 – $999,999 avg. project cost
- Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017):  [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631)

#### 4.2 out of 5.0 rating for cost

What Clients Have Said
Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment.
[Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews)
- $50,000 to $199,999 (2 reviews)
- Less than $10,000 (1 reviews)
- $200,000 to $999,999 (1 reviews)

#### Completed projects in 4 cities
- New York City, New York (1 projects)
- Scarsdale, New York (1 projects)
- Staten Island, New York (1 projects)
- Boston, Massachusetts (1 projects)

[View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews)

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### [Sourcefit](https://clutch.co/profile/sourcefit)
#### 4.8 out of 5 star rating (12 reviews)
- $1,000+ minimum project size
- < $25 average hourly rate
- 1,000 - 9,999 employees
- Santo Domingo, Dominican Republic

#### Services Provided - Allocation of Expertise by Percentage
- 10% Accounting
- 10% Back Office Outsourcing
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Outsourcing
- 10% IT Managed Services
- 10% Sales Outsourcing
- 10% IT Staff Augmentation
- 10% Staffing

#### Company description
Sourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.
[Visit Website](https://www.sourcefit.com/)


#### Experience in 5 industries

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
[Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)

##### Medical Experience
Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects.
- 1 review for medical industry
- 1 review is 5 stars
- Unknown avg. project cost
- Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630)

##### Financial services Experience
Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency.
- 2 reviews for financial services industry
- Unknown avg. project cost
- BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530)
- Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787)

##### Logistics & Supply Chain Experience
Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency.
- 1 review for logistics & supply chain industry
- 1 review is 5 stars
- Unknown avg. project cost
- Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252)

##### Software Experience
Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management.
- 1 review for software industry
- 1 review is 5 stars
- Unknown avg. project cost
- Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653)

##### Information technology Experience
Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities.
- 2 reviews for information technology industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569)
- HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379)

##### Construction Experience
Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects.
- 3 reviews for construction industry
- 2 reviews are 5 stars
- $200,000 – $999,999 avg. project cost
- Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372)
- IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216)
- IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434)

#### 4.9 out of 5.0 rating for cost

What Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.
[Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)
- $200,000 to $999,999 (2 reviews)

#### Very responsive

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.

#### Completed projects in 6 countries
- Australia (1 projects)
- Malta (1 projects)
- Singapore (2 projects)
- Guernsey (1 projects)
- United States (3 projects)
- England (1 projects)

[View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews)

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