# Top BPO Companies in the Dominican Republic Recommended BPO companies in Dominican Republic include Leadium, Horatio, OutPLEX, Call Center Pros, Disa Innovations, TN Outsourcing, United Nearshore Operations, Advensus, TrueShore, CCD Health. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in the Dominican Republic Ratings Updated: Aug 25, 2026 ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (76 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a specialized lead generation and business development company. Their services focus on expanding client networks, securing relevant business meetings, and optimizing outreach strategies. Across the reviews, 100% of clients highlight Leadium's adaptability, communication effectiveness, and understanding of market nuances. Additionally, 42% of reviewers appreciate their U.S.-based team for maintaining professional and natural conversations. Overall, Leadium is commended for aligning with client values and consistently improving outreach efforts. [Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness) #### Personable Clients consistently describe Leadium as personable and responsive, highlighting their ability to foster deep-rooted business relationships. One client noted, 'They didn't just fill our pipeline; they crafted deep-rooted business relationships,' emphasizing the personalized approach. Another client appreciated direct access to the founders, stating, 'I never felt like I was being passed off to a mid-level employee.' Overall, the sentiment reflects a strong appreciation for Leadium's commitment to collaboration and adaptability in meeting client needs. - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): We're impressed with how Leadium has personalized our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. They didn't just fill our pipeline; they crafted deep-rooted business relationships. Their team didn’t work for us, but with us, truly embodying the essence of a partnership. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) #### Experience in 13 industries Leadium has garnered positive feedback across various industries, including Financial Services, Information Technology, Energy & Natural Resources, Media, Medical, Manufacturing, Education, Retail, and Telecommunications. Clients commend Leadium for their effective lead generation, tailored outreach strategies, and ability to identify qualified prospects in niche markets. Particularly notable is their focus on understanding industry-specific needs and adapting strategies accordingly. Overall, sentiment is highly favorable, with many clients emphasizing Leadium's strong communication, proactive approach, and valuable insights, making them a strong partner for companies seeking business development support in these sectors. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) ##### Other industries Experience Leadium has demonstrated extensive expertise in lead generation across various sectors, including Other Industries. Clients appreciate their responsive communication, adaptability, and the high quality of their sales development representatives. Notably, they have successfully boosted appointment setting and lead conversion rates, showcasing a solid understanding of diverse market needs. The overall sentiment reflects strong satisfaction with the measurable results delivered, indicating that Leadium is a reliable partner for businesses seeking effective sales development solutions. - 21 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) - Lead Generation for SaaS Company (5.0/5, Jun 3, 2021): Leadium performs sales prospecting activities to help a SaaS company find more leads and expand their customer base. [Read Full Review](https://clutch.co/go-to-review/leadium/44297) - Email Content Strategy for Email Validation Company (5.0/5, Mar 27, 2019): Leadium works on email strategy, teaching the internal team how to use Outreach and helping them improve and develop content. They’ve also collaborated on creating a more effective email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/leadium/79990) - Data Collection & Lead Gen for AI Company (5.0/5, May 15, 2019): Leadium identifies and provides contact data to improve touchpoints and generate leads. Given certain parameters, Leadium delivers verified account and contact data on a weekly basis. [Read Full Review](https://clutch.co/go-to-review/leadium/103980) - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) - Staff Augmentation for Government Tech Firm (5.0/5, May 5, 2021): Leadium provides sales staff augmentation services to a government technology firm. Four members of their team serve as full-time sales development representatives, generating high-quality leads. [Read Full Review](https://clutch.co/go-to-review/leadium/141947) - Outbound Marketing & Lead Generation for Software Ecosystem (5.0/5, Sep 15, 2022): Leadium ran a cost analysis on building a sales development team for a software ecosystem. They identify new accounts and contacts that align with the client's target market. [Read Full Review](https://clutch.co/go-to-review/leadium/158462) - Sales Consulting for Tech Company (5.0/5, Oct 7, 2022): Leadium augments the sales pipeline through content creation, research, and scheduling. They work with the client’s ideal customer profile to develop a multi-channel prospecting effort. [Read Full Review](https://clutch.co/go-to-review/leadium/161454) - Lead Gen & Outreach Campaigns for Data-Gathering Tool (5.0/5, Feb 5, 2023): Leadium was hired by a data-gathering tool to handle outreach campaigns in new product territories. Their tasks include identifying specific niches in specialized markets and managing outbound activities [Read Full Review](https://clutch.co/go-to-review/leadium/179580) - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) - Appointment Setting for Food Manufacturing & Processing Firm (5.0/5, Jul 30, 2023): A food manufacturing and processing firm has hired Leadium to help expand their market reach. The team is responsible for setting up appointments, allowing the in-house team to concentrate on closing deals. [Read Full Review](https://clutch.co/go-to-review/leadium/221130) - Appointment Setting for Food Brand (5.0/5, Aug 22, 2023): To improve their lead acquisition, a food brand has hired Leadium for their call center services. The team is in charge of setting up preliminary meetings with high-potential leads. [Read Full Review](https://clutch.co/go-to-review/leadium/227034) - Sales Outsourcing for Plant-Based Seafood Provider (5.0/5, Aug 22, 2023): A plant-based seafood provider has hired Leadium for their sales outsourcing services. This mainly involves revamping the client's sales strategy and setting up meaningful appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/leadium/227040) - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Telemarketing & Email Mktg Services for Business Services Co (5.0/5, Nov 15, 2024): Leadium provides B2B telemarketing and email marketing services for a business services company. The team is responsible for generating leads, setting meetings, and following up with existing prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/331307) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) - GTM Strategy & Sales Outsourcing for Software Dev Company (5.0/5, Oct 15, 2025): Leadium helped a software development company with their go-to-market (GTM) strategy and lead generation. The team developed campaigns and provided a sales development representative (SDR) to set meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/413531) ##### Advertising & marketing Experience Leadium has garnered positive feedback within the Advertising & marketing industry for its ability to generate high-quality leads and facilitate effective communication between teams. Clients appreciate their human touch in lead sourcing, resulting in impressive accuracy rates and increased sales opportunities. The company's commitment to understanding client needs, along with its innovative tools and seamless project management, makes it a strong choice for businesses aiming to enhance their marketing strategies and drive growth. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Parking Industry (5.0/5, Dec 19, 2018): Leadium provides lead generation services, working to increase the number of appointments and leads that a company receives. [Read Full Review](https://clutch.co/go-to-review/leadium/37385) - Outbound Marketing Services for Music Platform (4.5/5, Jan 7, 2019): Leadium procures warm sales leads as part of an ongoing engagement. Other services include targeted outbound marketing and organizing meetings with a sales team. [Read Full Review](https://clutch.co/go-to-review/leadium/41208) - Lead Prospect Sourcing for Lead Gen. Firm (4.5/5, Oct 17, 2019): Leadium compiled lists of prospects for a team of sales representatives. The client provided industry verticals and geographic locations to guide Leadium's efforts. [Read Full Review](https://clutch.co/go-to-review/leadium/67400) - Appointment Setting for Direct Marketing Solutions Provider (5.0/5, Nov 29, 2023): Leadium provides appointment setting services to help a direct marketing solutions provider increase their meeting opportunities with qualified enterprise prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/252918) ##### Business services Experience Leadium has received positive feedback in the Business services industry, showcasing their expertise in lead generation and strategic planning. Clients have reported significant improvements, including a 150% increase in booked meetings and rapid deal closures, highlighting Leadium's effectiveness in understanding target audiences. Strengths include strong communication, collaborative workflows, and a commitment to delivering results. While transparency in pricing was noted as an area for improvement, overall sentiment reflects a high level of satisfaction, making Leadium a suitable partner for businesses in need of lead generation services. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Third Party Client (5.0/5, Jan 2, 2019): Leadium conducted market research and created a profile for a client’s target customer. Then, they compiled weekly lists of prospective leads, followed up with quality candidates, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/39745) - Lead Generation Services for Transcription & Translation Co (5.0/5, Feb 25, 2026): Leadium provides lead generation services for a transcription and translation company. The team has designed the client's campaigns and is responsible for booking meetings as a KPI and reporting weekly. [Read Full Review](https://clutch.co/go-to-review/leadium/438546) ##### IT Services Experience Leadium has received positive feedback in the IT Services industry for its expertise in lead generation and sales development. Clients praise their collaborative approach, responsiveness, and ability to quickly implement effective strategies that yield immediate results. The company is recognized for providing experienced sales professionals and a proven process, enabling clients to focus on other business areas. Overall, Leadium is viewed as a strong partner for startups seeking to enhance outreach and drive revenue. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) ##### Human Resources Experience Leadium demonstrates significant expertise in the Human Resources industry, particularly in enhancing client outreach and engagement. Clients appreciate their responsive communication, flexibility, and commitment to success, identifying them as a knowledgeable partner in executing outbound campaigns. Their alignment with client values and ability to adapt to project needs further solidifies their strengths. Overall, sentiment is positive, indicating they are a suitable choice for businesses seeking effective HR solutions. - 2 reviews for human resources industry - $10,000 – $49,000 avg. project cost - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) ##### Consumer Products Experience Leadium has demonstrated strong expertise in the Consumer Products industry by offering tailored lead generation strategies, resulting in a steady flow of sales meetings and a lower cost per lead. Clients have noted the direct involvement of the founders, high-level consultative service, and effective communication throughout the process. Overall sentiment reflects satisfaction with Leadium's ability to adapt campaigns in response to client feedback, making them a suitable partner for companies seeking to enhance their sales outreach in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) ##### Education Experience The reviews highlight Leadium's strong expertise in the Education sector, particularly in enhancing sales pipelines for companies like MyTutor and eduKUDU. Clients praise Leadium for their tailored approach, impressive communication skills, and ability to foster meaningful relationships with educational institutions. The overall sentiment reflects satisfaction with measurable outcomes, such as a 40% increase in sales for MyTutor, showcasing Leadium's impact on driving growth and engagement in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): Leadium is helping an e-learning company fortify their sales pipeline. The team collaborates with the client in developing and implementing an effective lead generation strategy. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) - Lead Generation for EdTech Company (5.0/5, Jun 7, 2026): Leadium provided lead generation services for an educational technology company. The team was tasked with outbound prospecting, cold calling, appointment setting, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/leadium/462773) ##### Food & Beverages Experience Leadium has demonstrated significant expertise in the Food & Beverages industry, particularly in enhancing sales processes for clients like Tiny Organics. Their strategic lead generation resulted in a 29% increase in qualified leads and an 18% rise in conversion rates. Clients appreciate Leadium's adaptive communication and data-driven approach, which ensures alignment with business needs, ultimately driving positive ROI. Their focus on quality prospects and campaign planning positions them as a reliable partner for businesses seeking growth in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) ##### Energy & natural resources Experience Leadium has demonstrated expertise in the Energy & natural resources industry by effectively helping clients like Energiepark Brandenburg expand their reach to potential customers. Their strengths lie in targeted outreach and adaptability, providing valuable insights from market interactions to enhance clients' sales strategies. Overall, client feedback highlights Leadium's responsiveness, collaboration, and ability to free up internal resources, making them a suitable partner for organizations seeking growth in the energy sector. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Renewable Energy Company (5.0/5, Jul 29, 2026): Leadium provided lead generation services for a renewable energy company. The team reached out to target accounts, asked basic questions to check fit, and passed good conversations to the client. [Read Full Review](https://clutch.co/go-to-review/leadium/476326) ##### Information technology Experience Leadium demonstrates strong expertise in lead generation for the Information Technology sector, particularly in AI, SaaS, and enterprise IT. Clients commend their effective communication, tailored outreach, and ability to generate qualified leads, resulting in increased meeting bookings and engagement. The company's proactive approach, understanding of client needs, and adaptability contribute positively to project outcomes, making them a suitable partner for businesses seeking targeted growth in the IT industry. - 5 reviews for information technology industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outreach for B2B Mobile Platform (5.0/5, Oct 14, 2019): Leadium was hired to assist with lead generation to increase sales and reach out to the target market. The team built out a language strategy and scheduled meetings.  [Read Full Review](https://clutch.co/go-to-review/leadium/64544) - Lead Generation for Energy Startup (5.0/5, May 21, 2019): Leadium manages an email marketing and outreach campaign for a startup. Utilizing various messaging tactics, they’ve developed email sequences that highlight product features, benefits, and use cases. [Read Full Review](https://clutch.co/go-to-review/leadium/106643) - Lead Generation & Outreach Services for IT Events Company (5.0/5, Oct 17, 2024): Leadium provides lead generation and outreach services for an IT events company. This involves reaching out to companies in the AI, SaaS, and IT sectors and running email, LinkedIn, and phone campaigns. [Read Full Review](https://clutch.co/go-to-review/leadium/323406) - Lead Generation Services for IT Services Company (5.0/5, Jun 23, 2026): Leadium provides lead generation services for an IT services company. The team is tasked with generating business conversations and opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/467015) - Lead Generation Services for AI & ML Solutions Company (5.0/5, Jul 30, 2026): Leadium provides lead generation services for an AI and ML solutions company. The team is tasked with identifying potential clients who have a business challenge that their AI solutions could help solve. [Read Full Review](https://clutch.co/go-to-review/leadium/476348) ##### Financial services Experience Leadium has demonstrated expertise in the Financial services industry, excelling in lead generation and strategic outreach for fintechs and financial service providers. Clients appreciate their ability to quickly establish relevant connections, enhance lead qualification, and provide actionable insights. Overall sentiment is positive, with clients noting improved sales pipelines and effective communication. Leadium's data-driven approach and understanding of specific market needs have significantly benefited organizations in the Financial services sector, making them a valuable partner for businesses seeking growth. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for Startup Accelerator Company (5.0/5, Apr 15, 2021): Leadium was hired by a startup accelerator company to help them build an SDR program. The team is in charge of conducting campaigns, prospect research, email content development, lead qualification, and more. [Read Full Review](https://clutch.co/go-to-review/leadium/126577) - SEO for Back Office Accounting Firm (5.0/5, May 17, 2024): Leadium provides SEO services for a back-office accounting firm. The goal is to establish new sales leads and improve the client's search engine rankings. [Read Full Review](https://clutch.co/go-to-review/leadium/289446) - Lead Generation Services for FinTech Company (5.0/5, Oct 6, 2024): To gain more qualified leads, a financial technology firm hired Leadium provided to manage their outbound campaigns. They created prospect lists and ran outreach campaigns via email, LinkedIn, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/leadium/320202) - Lead Generation Services for Financial Services Company (5.0/5, Jul 10, 2026): Leadium provides lead generation services for a financial services company. The team handles the research, outbound outreach, lead qualification, and meeting scheduling. [Read Full Review](https://clutch.co/go-to-review/leadium/471357) - Lead Generation Services for BaaS Provider (5.0/5, Jul 30, 2026): Leadium provided lead generation services for a BaaS provider. The team identified and reached out to potential clients based on their financial product needs. [Read Full Review](https://clutch.co/go-to-review/leadium/476618) ##### Telecommunications Experience Leadium has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in outbound messaging and targeting. Clients noted the company's ability to refine strategies and maintain excellent communication throughout engagements. The involvement of leadership in day-to-day operations was particularly praised, demonstrating a commitment to client success. Overall, Leadium's strengths include effective project management, strategic insights, and a strong alignment with client values, making them a suitable partner for Telecommunications projects. - 2 reviews for telecommunications industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Marketing Services for Telecommunications Company (5.0/5, Mar 2, 2023): Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking. [Read Full Review](https://clutch.co/go-to-review/leadium/184110) - Lead Generation for Consulting Firm (5.0/5, Jul 31, 2026): Leadium provided lead generation services for a consulting firm. The team identified potential clients and tracked when budgets and procurement cycles were expected to reopen. [Read Full Review](https://clutch.co/go-to-review/leadium/476900) ##### Healthcare Experience Leadium demonstrates strong expertise in the Healthcare industry, excelling in lead generation and management for companies like Amada Senior Care and Inflo Health. Clients commend their responsiveness and proactive communication, with measurable success in booking qualified meetings and enhancing patient care. The company’s consultative approach and alignment with client values contribute positively to their impact, making them a reliable partner for organizations seeking to improve their outreach and sales processes in the Healthcare sector. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) ##### Retail Experience Leadium has demonstrated strong expertise in the Retail industry, particularly in enhancing sales pipelines and facilitating meaningful B2B partnerships. Clients like Italic and Skin by Aspen reported significant increases in appointment setting and new partnership discussions, showcasing Leadium's ability to effectively communicate brand value. Their adaptive project management and commitment to client alignment have garnered positive feedback, indicating they could be a valuable partner for businesses seeking growth in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): Leadium provides ongoing lead generation services for an online marketplace that sells luxury products. The team's main task is to set up appointments with key decision-makers within educational institutions. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - B2B Appointment-Setting Services for Skincare Brand (5.0/5, Jun 4, 2026): Leadium provided B2B appointment-setting services for a skincare brand. The team managed prospect targeting, outbound calling, qualification, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/461973) ##### Software Experience The reviews highlight the provider's exceptional expertise in outbound prospecting and lead generation within the Software industry. Clients commend their transparency, effective communication, and impressive results, noting a 500% growth since collaboration began. Their ability to provide accurate leads with a low bounce rate is particularly praised. Overall sentiment indicates that the company is a strong partner for businesses seeking to enhance their outbound strategies and scale successfully. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### 4.9 out of 5.0 rating for cost What Clients Have Said Leadium is praised for providing good value for money, with clients noting their effective lead generation strategies and the quality of meetings set. Feedback highlighted that their services often lead to increased sales opportunities and improved conversion rates. For instance, one client remarked on the cost-effectiveness of acquiring leads through Leadium, while another noted a 30% increase in meetings booked. Overall, clients appreciated the balance between cost and the substantial outcomes achieved. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - Less than $10,000 (17 reviews) - $10,000 to $49,000 (13 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 8 countries - Belgium (1 projects) - Dominican Republic (1 projects) - Germany (4 projects) - Singapore (1 projects) - United States (33 projects) - Wales (1 projects) - Scotland (1 projects) - England (6 projects) This provider is available in 8 time zones: - Midway Islands Time (MIT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/leadium?verified=true#reviews) --- ### [Horatio](https://clutch.co/profile/horatio) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Urbanization, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) #### Company description Horatio is a customer support outsourcing company that provides comprehensive end-to-end support services, including email, phone, and chat. Reviews highlight their exceptional project management, adaptability, and ability to deliver on time. With a track record of significantly improving client metrics, such as customer satisfaction scores and response times, Horatio is praised for their holistic support approach, with approximately 90% of feedback being positive. [Visit Website](https://www.hirehoratio.com/) #### Knowledgeable Clients consistently commend Horatio for their extensive knowledge and expertise in customer support. One client highlighted their 'holistic knowledge and understanding' in delivering white-glove service, while another praised their 'world-class project management' and proactive approach to identifying opportunities. Overall, the sentiment regarding Horatio's knowledge is overwhelmingly positive, indicating they are well-equipped to meet complex project needs. - Customer Service Outsourcing for Coffee Machine Retailer (5.0/5, Aug 19, 2026): The most impressive aspect of Horatio is their holistic knowledge and understanding of how to provide white-glove support to Terra Kaffe's community. This demonstrates their expertise in customer service and their ability to adapt to specific client needs. [Read Full Review](https://clutch.co/go-to-review/horatio/481041) #### Experience in 2 industries Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence. [Read All Reviews](https://clutch.co/profile/horatio?verified=true#reviews) ##### Publishing Experience The reviews highlight the provider's strong expertise in customer service solutions tailored for the Publishing industry. Clients commend their adaptability, effective communication, and the ability to generate valuable data insights through reporting. Their service has notably improved client operations and responsiveness. Overall, the sentiment reflects satisfaction with the provider's impact, emphasizing their capacity to enhance customer support processes, making them a strong candidate for businesses seeking reliable outsourcing partners. - 1 review for publishing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Lifestyle Media Company (5.0/5, Aug 3, 2020): Horatio provides ongoing customer service support. After handling customer engagement during a pop-up shop, they were kept on to provide ongoing services. They also offer weekly reporting. [Read Full Review](https://clutch.co/go-to-review/horatio/29465) ##### Consumer products & services Experience Horatio has demonstrated substantial expertise in the Consumer Products & Services sector, particularly in customer support solutions. Clients appreciate their alignment with company values, strong project management, and the ability to enhance customer satisfaction significantly. The case of Terra Kaffe highlights Horatio's strengths in providing comprehensive support, leading to measurable improvements in key metrics. Their proactive approach and holistic knowledge make them a strong candidate for businesses seeking reliable customer service partnerships. - 1 review for consumer products & services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Coffee Machine Retailer (5.0/5, Aug 19, 2026): Horatio provided customer support for a coffee machine retailer. The team assisted the client's customers with their purchasing experience, troubleshooting, repair and replacement, and full lifecycle support. [Read Full Review](https://clutch.co/go-to-review/horatio/481041) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service. [Read All Reviews](https://clutch.co/profile/horatio?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 68% of employees work in Urbanization office Urbanization, Dominican Republic Metro Plaza 2001 - 5000 employees [See All Locations (5)](https://clutch.co/profile/horatio#location) --- ### [OutPLEX](https://clutch.co/profile/outplex) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement. [Visit Website](https://outplex.com/) #### Great project management Clients have consistently praised OutPLEX for their exceptional project management capabilities. One client noted that the 'project management was excellent' and highlighted the team's 'extremely responsive' nature. Furthermore, measurable outcomes such as service levels and cost per call exceeded expectations, reinforcing the effectiveness of their management approach. Overall, the sentiment surrounding OutPLEX's project management is highly positive, with clients appreciating the timely delivery and proactive communication. #### Experience in 1 industry OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) ##### Consumer products & services Experience OutPLEX has demonstrated strong expertise in the Consumer Products & Services industry, particularly in enhancing customer service and reducing costs for clients like Seta Corp, an online jewelry retailer. Feedback indicates that their team excels in project management, responsiveness, and maintaining high service levels, surpassing client expectations. Their emphasis on cultural alignment and value for cost positions them as a favorable partner for businesses seeking to improve call quality and customer engagement. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Inbound Customer Service for Jewelry Retailer (5.0/5, Aug 8, 2023): OutPLEX provided call center services for a jewelry retailer. The team was responsible for handling inbound order calls and customer inquiries. [Read Full Review](https://clutch.co/go-to-review/outplex/223585) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/outplex?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 65% of employees work in Santo Domingo office Santo Domingo, Dominican Republic Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal 401 - 500 employees [See All Locations (3)](https://clutch.co/profile/outplex#location) --- ### [Call Center Pros](https://clutch.co/profile/call-center-pros) #### 4.5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 56% Back Office Outsourcing - 15% Call Center Services - 29% Customer Service Outsourcing #### Company description Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach. [Visit Website](http://callcenterpros.com/) #### Timely Clients express a positive sentiment regarding Call Center Pros' timeliness, noting their efficiency and ability to deliver quality work quickly. One client highlighted that tasks completed by Call Center Pros would take their internal team significantly longer, indicating a strong capability in timely execution. While overall feedback is favorable, there is a suggestion for improved communication, which may enhance the overall experience further. - Online Customer Support for Information Technology Company (4.0/5, Aug 12, 2017): They are very efficient and fast in their work, which is great. [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137083) #### Experience in 3 industries Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise. [Read All Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews) ##### Financial services Experience Call Center Pros demonstrates significant expertise in the Financial services sector, providing timely and effective back office solutions. Clients appreciate their strong communication and responsiveness, which enhances customer engagement. Feedback highlights their ability to reduce operational costs while maintaining high service quality. Overall, the company is recognized for its deep understanding of financial products and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable support in this industry. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Financial Services Online Customer Support (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137993) ##### IT Services Experience Call Center Pros has received positive feedback in the IT Services industry, highlighting their effective outbound communication services and ability to enhance customer service standards. Clients appreciate their organized team approach, which has led to significant cost savings and improved business efficiency. Their expertise in handling customer interactions and generating new business is noted as a strength, although there is a suggestion for improvement in adopting newer technologies. Overall, they demonstrate a strong fit for businesses seeking impactful IT service solutions. - 1 review for it services industry - Less than $10,000 avg. project cost - Information Technology Customer Verification (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/call-center-pros/137379) ##### Healthcare Experience Call Center Pros has received positive feedback for their expertise in providing back office services such as data entry and claims processing within the Healthcare industry. Clients highlight their efficient turnaround times, strong communication, and effective work ethic, noting significant cost savings of approximately $250,000 monthly. The strong referral-based partnerships and four-year client relationships underscore their reliability and capability, making them a viable option for Healthcare organizations seeking to enhance operational efficiency. - 1 review for healthcare industry - $50,000 – $199,999 avg. project cost - Online Customer Support for Healthcare Company (4.5/5, Aug 16, 2017): [Read Full Review](https://clutch.co/go-to-review/call-center-pros/138263) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations. [Read All Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 4 cities - Charleston, South Carolina (1 projects) - New York City, New York (1 projects) - Los Angeles, California (1 projects) - Phoenix, Arizona (1 projects) [View Reviews](https://clutch.co/profile/call-center-pros?verified=true#reviews) --- ### [Disa Innovations](https://clutch.co/profile/disa-innovations) #### 5 out of 5 star rating (4 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 15% HR Outsourcing - 15% Recruiting - 15% Sales Outsourcing #### Company description Disa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive. [Visit Website](http://www.disainnovations.com) #### Great project management Clients have consistently praised Disa Innovations for their excellent project management, highlighting their punctual delivery and responsiveness to needs. One reviewer noted the 'effective project management' as a key strength, emphasizing the timely execution of tasks and the company's adaptability to specific requirements. Overall, the sentiment reflects strong satisfaction with Disa Innovations' ability to manage projects efficiently, contributing to successful outcomes. #### Experience in 1 industry Disa Innovations has received positive feedback primarily in the construction industry, where they provided tailored contact center solutions to enhance customer support and appointment setting. Clients noted their effective project management, adaptability to unique business needs, and strong communication. Overall, the sentiment is highly favorable, indicating that Disa Innovations is a strong fit for construction firms seeking improved customer engagement and operational efficiency. [Read All Reviews](https://clutch.co/profile/disa-innovations?verified=true#reviews) ##### Construction Experience Disa Innovations has demonstrated strong capabilities in providing tailored contact center solutions for the construction industry, notably enhancing customer support and appointment setting. Clients appreciate their effective project management, timely delivery, and responsiveness to specific business needs. The overall sentiment reflects satisfaction with their adaptability and value for cost, making them a suitable choice for construction companies seeking to improve client interactions and operational efficiency. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Center Services for Construction Company (5.0/5, Feb 20, 2024): Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. [Read Full Review](https://clutch.co/go-to-review/disa-innovations/269972) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Disa Innovations for offering good value for cost, highlighting their effective project management and timely delivery. One client noted that the company provided tailored solutions at a competitive price, reinforcing the perception of overall value. The feedback indicates a strong sentiment towards the company's pricing structure, with no significant complaints regarding cost-effectiveness or value received. [Read All Reviews](https://clutch.co/profile/disa-innovations?verified=true#reviews) - Less than $10,000 (1 reviews) #### 85% of employees work in Santo Domingo office Santo Domingo, Dominican Republic Ave. 27 de Febrero #351, Edificio Savery 2 - 5 employees 9548527336 [See All Locations (2)](https://clutch.co/profile/disa-innovations#location) --- ### [TN Outsourcing](https://clutch.co/profile/tn-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santiago de los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Customer Service Outsourcing #### Company description TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing. [Visit Website](https://tnoutsourcing.com/) --- ### [United Nearshore Operations](https://clutch.co/profile/united-nearshore-operations) - 250 - 999 employees - Santiago de los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 70% Call Center Services - 10% Sales Outsourcing #### Company description United Nearshore Operations is an answering service. They are based in Santiago de los Caballeros, Dominican Republic. Their team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](https://www.uno.com.do/) --- ### [Advensus](https://clutch.co/profile/advensus) - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 30% Customer Service Outsourcing - 35% Sales Outsourcing #### Company description Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing. [Visit Website](https://advensus.com/) --- ### [TrueShore](https://clutch.co/profile/trueshore) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 13% Back Office Outsourcing - 40% Call Center Services - 24% Customer Service Outsourcing - 23% Sales Outsourcing #### Company description In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://trueshore.com) --- ### [CCD Health](https://clutch.co/profile/ccd-health) #### 4.2 out of 5 star rating (3 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 65% Call Center Services - 10% Customer Service Outsourcing #### Company description We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved efficiency and quality, and saving you valuable resources. [Visit Website](https://www.ccdcare.com) --- ### [People First BPO](https://clutch.co/profile/people-first-bpo) - < $25 average hourly rate - 250 - 999 employees - Santiago De Los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 5% Call Center Services - 25% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 5% Sales Outsourcing #### Company description People First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize. [Visit Website](https://pfbpo.com) #### 98% of employees work in Santiago De Los Caballeros office Santiago De Los Caballeros, Dominican Republic República del Líbano 251 - 300 employees +1-809-799-1000 [See All Locations (2)](https://clutch.co/profile/people-first-bpo#location) --- ### [Interboost Staffing Solutions](https://clutch.co/profile/interboost-staffing-solutions) - < $25 average hourly rate - 250 - 999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://interbooststaffingsolutions.com/) --- ### [Emerge Virtual Solutions](https://clutch.co/profile/emerge-virtual-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 30% Customer Service Outsourcing - 35% Sales Outsourcing #### Company description Founded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing. [Visit Website](https://www.emergevirtual.io/) #### Very responsive Emerge Virtual Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Evallish BPO LLC](https://clutch.co/profile/evallish-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Santiago de los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Evallish BPO LLC is a Santiago de los Caballeros, Dominican Republic-based answering service. The team provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://evallishbpo.com/) --- ### [Communicate to Connect C2C](https://clutch.co/profile/communicate-connect-c2c) - $100,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 15% Commercial Property Management - 30% Customer Service Outsourcing - 5% Freight forwarding - 25% Sales Outsourcing #### Company description Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017. [Visit Website](https://c2ccallcenter.com/) --- ### [Telecom Networks Contact Center](https://clutch.co/profile/telecom-networks-contact-center) - 250 - 999 employees - Santiago De Los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% IT Managed Services - 25% Sales Outsourcing #### Company description Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services. [Visit Website](https://www.telecomnetworks.net/) --- ### [Data Vimenca](https://clutch.co/profile/data-vimenca) - 1,000 - 9,999 employees - Santiago De Los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://datavimenca.com.do/) --- ### [Corpshore Solutions](https://clutch.co/profile/corpshore-solutions) #### 5 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 21% Back Office Outsourcing - 14% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% Financial Consulting - 5% Logistics & Supply Chain Consulting - 15% Business Consulting - 10% Market Research #### Company description We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial intelligence solutions to boost efficiency, cut down unnecessary cost and overall drive long-term sustainable corporate profitability. Our service portfolio is also diversified towards outsourced contact center campaigns & solutions, business intelligence solutions, knowledge process outsourcing (KPO), digital transformation, shared services, workforce management, Contact Center As A Service (CCaaS), robotic process automation (RPA) and research process outsourcing (RPO). We've custom tailored our cutting edge solutions to ensure that all businesses regardless of budgetary constraints, regulatory concerns, fierce competition and corporate austerity measures will be able to realize long-term success. Via our corporate offices in Toronto & New York, we oversee our outsourced physical & virtual contact centre locations in the Dominican Republic, Colombia, The Philippines, South Africa and now Ghana. Get in touch with us today on how we can help optimize your costs, boost productivity and realize all your business goals courtesy of our bespoke outsourced solutions. [Visit Website](https://corpshore.solutions) #### 30% of employees work in Santo Domingo office Santo Domingo, Dominican Republic Calle Guarocuya esq Presa de Valdesia 251 - 300 employees [See All Locations (6)](https://clutch.co/profile/corpshore-solutions#location) --- ### [Xonnextions](https://clutch.co/profile/xonnextions) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Pantoja, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 70% Call Center Services - 10% Customer Service Outsourcing #### Company description Founded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.xonnextions.com) --- ### [Synergies Corp.](https://clutch.co/profile/synergies-corp-0) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santiago De Los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Commercial Brokerage Services - 20% Email Marketing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description Synergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services. [Visit Website](https://synergiescorp.com) --- ### [Center Quest](https://clutch.co/profile/center-quest) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 15% AI Development - 15% Back Office Outsourcing - 20% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Software development company Center Quest was established in 2017. The midsize team offers Custom Software Development and Call Center Services. [Visit Website](https://cquest.do) --- ### [Synergy World Call Center](https://clutch.co/profile/synergy-world-call-center) - 10 - 49 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic. [Visit Website](https://synergywcc.com/) --- ### [Revenue Stream Caribe](https://clutch.co/profile/revenue-stream-caribe) - 10 - 49 employees - Santiago De Los Caballeros, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 25% CRM Consulting and SI - 10% Customer Service Outsourcing - 25% Business Consulting - 15% Sales Outsourcing #### Company description Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting. [Visit Website](https://www.revenuestreamcaribe.com/about) #### 50% of employees work in Santiago De Los Caballeros office Santiago De Los Caballeros, Dominican Republic Santiago 2 - 5 employees [See All Locations (2)](https://clutch.co/profile/revenue-stream-caribe#location) --- ### [Caribbean Contact Center](https://clutch.co/profile/caribbean-contact-center-0) - $50,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 6% Back Office Outsourcing - 8% Call Center Services - 6% Customer Service Outsourcing - 3% Digital Strategy - 3% Ecommerce Marketing - 3% E-Commerce Development - 3% Email Marketing - 3% Graphic Design - 8% HR Outsourcing - 6% Language Interpretation - 3% Logo - 7% Business Consulting - 3% Mobile App Development - 3% Product Design - 8% Recruitment Process Outsourcing - 6% Sales Outsourcing - 3% Social Media Marketing - 3% SMS Marketing - 6% Translation - 3% Trucking - 3% Web Design - 3% Web Development #### Company description Caribbean Contact Center is a telephone answering service. Established in 2023, the company is in Santo Domingo, Dominican Republic. Their services include Call Center Services and HR Outsourcing. [Visit Website](https://caribbeancontact-center.com/) --- ### [Shephard & Go Solutions](https://clutch.co/profile/shephard-go-solutions) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Puerto Plata, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 5% Building Security Services - 15% Call Center Services - 10% Commercial Property Management - 10% Customer Service Outsourcing - 10% Digital Engineering - 10% Insurance Services & Brokers - 10% Recruiting - 10% Staffing - 10% Translation #### Company description Shephard & Go Solutions is a Puerto Plata, Dominican Republic-based phone answering service. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.shephardgo.com/) --- ### [Laurens Soluciones Tecnologicas](https://clutch.co/profile/laurens-soluciones-tecnologicas) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 20% Advertising - 20% Custom Software Development - 20% Document Digitization & Management - 20% Web Design - 20% Web Development #### Company description Laurens Soluciones Tecnologicas is an Advertising company. Established in 2024, the company is in Santo Domingo, Dominican Republic. Their team offers Advertising and Web Design. [Visit Website](https://laurensst.com/) --- ### [NS Outsourcing](https://clutch.co/profile/ns-outsourcing) - 250 - 999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing. [Visit Website](https://www.nsoutsourcing.com/) --- ### [Vixicom](https://clutch.co/profile/vixicom) - 2 - 9 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing. [Visit Website](https://vixicom.com) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability. [Visit Website](https://acquire.ai) #### Timely Clients have consistently praised Acquire Intelligence for their timely service delivery. One reviewer noted that the provider meets deadlines proficiently, attributing this efficiency to their simple structure. Another highlighted the quick response times, stating they often receive assistance in seconds. Overall, the sentiment surrounding timeliness is positive, although there is a suggestion for improvement in reducing wait times and increasing the availability of customer service representatives. - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) #### 3% of employees work in Santo Domingo office Santo Domingo, Dominican Republic 1 829 956 1014 Av. Winston Churchill No. 1001 31 - 40 employees [See All Locations (6)](https://clutch.co/profile/acquire-intelligence#location) --- ### [Chezaad, SRL.](https://clutch.co/profile/chezaad-srl) - 2 - 9 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description Chezaad, SRL., a Back Office Outsourcing company, focus on Back Office Outsourcing. They were founded in 2016. [Visit Website](https://chezaad.com) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Santo Domingo, Dominican Republic #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a business process outsourcing company that offers a wide range of services, including staffing, HR, and IT support. Across the reviews, 100% of clients appreciate Sourcefit’s alignment with company values and high value for cost. However, some feedback indicates minor delays in recruitment processes and suggests improving proactive communication during peak activity periods. Overall, clients commend Sourcefit for their responsiveness, effective team management, and seamless integration into their operations. [Visit Website](https://www.sourcefit.com/) #### Experience in 5 industries Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Financial services Experience Sourcefit demonstrates strong expertise in the Financial services industry, particularly in supporting operational needs for fintech and bookkeeping firms. Clients appreciate their effective team integration and high retention rates, noting a smooth onboarding process and strong communication. While there were minor delays in recruitment, the overall sentiment highlights Sourcefit’s commitment to delivering value and operational impact. Prospective clients in the Financial services sector can expect a reliable partnership that fosters growth and efficiency. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) #### 1% of employees work in Santo Domingo office Santo Domingo, Dominican Republic 29 Calle Porfirio Herrera, Evaristo Morales 10 - 15 employees [See All Locations (7)](https://clutch.co/profile/sourcefit#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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