You are here

Soshace

Platform Development for U.K. Retail Technology

Overall rating: 

5.0

Quality: 

Average: 5 (1 vote)

Schedule: 

Average: 5 (1 vote)

Cost: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

Project summary: 

Soshace acts as a development partner for the goal of creating a new platform that is useful not only for packaging research, but also for building interactive 3D experiences.

Feedback summary: 

Soshace earned freedom and autonomy by consistently delivering quality code that adhered with existing development guidelines and code bases. The agency is understanding and flexible. Soshace fulfills requests without any complications or problems.

"You never need to overmanage or micromanage. You don't need to overspec everything."

BACKGROUND

Please describe your organization.

We developed a 3-D activity surveying platform. It's mostly useful packaging research. We built three virtual environments online of supermarkets or packaging setups on shelves. Consumers are presented with these setups, and they then interact with these objects – 3-D objects or images – a virtual shopping experience. Clients use that to test different packaging concepts.

What is your position?

I am the owner and CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Soshace?

From our side, we're trying to develop the platform that's not just about packaging research, but becomes more of a platform for building interactive 3-D experiences. 

SOLUTION

Please describe the scope of their involvement in detail.

We need to find good developers to work with us, whether it's the 3-D side or the more front-end side, the platform part of it, where users interact and are soaking up these environments or experiences. That's where we used Soshace.

How did you come to work with Soshace?

It was through Upwork or Elance.

 Could you provide a sense of the size of this initiative in financial terms?

About $4,000 a month so nearly $50,000 total spend.

What is the status of this engagement?

We've worked with them for about a year now [as of August 2016]. We're looking to expand [the engagement], but it all depends on how the business and client base perform.

RESULTS & FEEDBACK

Have you been satisfied with their work?

I think what you need to be mindful of is you always have developers you need to handhold all the time. 

Could you share any statistics or metrics are you hoping to drive?

Initially, when we first started, there was scrutiny of the code because we don't know them and what they were going to be like. They don't screw up our system, we needed to make sure they were doing things according to our developing guidelines and code base. Then, after two or three months, we had the confidence they weren't doing things wrong. We just gave them free reign. It's always on point, so we don't need to check the code.

How did Soshace perform from a project management standpoint?

Soshace is always on point, and they're very understanding and flexible. Also, you never need to overmanage or micromanage. You don't need to overspec everything. There's peace of mind in there. It's great to have.

What distinguishes Soshace from other providers?

With these guys, they know if we say we need this feature, it's rare we even have to spec the UI [user interface]. They know the expectation from us and just do it. It's very rare that there is a problem.

Is there anything Soshace could have improved or done differently?

Not really. I have nothing bad to say.

RATINGS

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're willing to oscillate. We've asked them to work on the weekend when time was critical; they were willing to do that.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    When we've reviewed their code, very rarely have there been any problems.
  • 5.0 NPS
    Willing to refer
    As long as it doesn't affect my business, then yes.