Belitsoft supplied engineering resources who developed an automated conversion optimization solution and prepared it for launch. Their involvement remains ongoing.
Key highlights include demonstrated product ownership and uncompromising resource flexibility, especially when confronted with rigid timelines.
"They were serious, thorough and quick."
Introduce your business and what you do there.
We are a startup company developing conversion-rate optimization tools for websites. The uniqueness of our solutions sits in their automatic nature. Instead of being used for A/B or similar testing, all the marketing know-how is integrated into our software, so the process is automatic. I am the founder and chief executive officer of the company.
What challenge were you trying to address with Belitsoft?
I decided to outsource the development part of the platform and looked into options for this. Cost and lack of relevant expertise were the main drivers of that decision.
What was the scope of their involvement?
The idea behind the solution belongs to me, and we have a patent application for it. We created a detailed scope document for it, based on which Belitsoft handled programming. We've used PHP, AngularJS, and MeteorJS for the software. Belitsoft assigned 2 full-time developers and a project manager to our project.
How did you come to work with Belitsoft?
We found Belitsoft online.
What is the status of this engagement?
Our agreement with Belitsoft was signed at the beginning of September 2015, but the work began earlier, in March 2015. We have an ongoing relationship.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Belitsoft is a very devoted group, and they've considered the project their own from the very beginning. I wasn't treated as just a customer, and Belitsoft's team used "we" on a constant basis.
How did Belitsoft perform from a project management standpoint?
Belitsoft was available to me outside of working hours and on weekends. I had a meeting with a potential investor and needed to finish sprints in time. One of Belitsoft's developers worked continuously through the weekend for this.
We have used JIRA for project tracking at Belitsoft's suggestion. They have used it for other projects and have created a specific instance for our company. In addition, I asked Belitsoft to communicate through our Slack, which we've been using continuously.
What did you find most impressive about Belitsoft?
I haven't worked with companies of this kind before, so it would be hard to distinguish Belitsoft. Out of all the companies that I approached for the project, Belitsoft gave me the most professional impression. They were serious, thorough and quick, which is exactly how Belitsoft handled the work later on.
Are there any areas Belitsoft could improve?
Nothing particular comes to mind.